LONDON BOROUGH OF HOUNSLOW

Housing Regulation & Partnerships Manager About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to be part of our Housing Partnerships Team as a Housing Regulation & Partnerships Manager. In this role you will lead the development of relationships with housing partners across our borough, including private registered providers of social housing, co-operatives, charities, and other key stakeholders: to ensure that we jointly deliver our core functions in accordance with regulation; and realise our shared goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory requirements relating to its partners, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that our shared goals are achieved and that we have a positive impact on the lives of our tenants and residents. About The Team You'll Be Working In You will line-manage directly one Housing Partnerships Assistant Service Manager and through them a team of project, delivery and improvement officers. Be fully accountable for the management, planning and coordination of strategic relationships with key housing partners, delegating operational tasks to the assistant service manager, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to build strategic partnerships with key housing stakeholders, providing analysis, diagnostic, advice and support for strategies and working practices that improve joint outputs and outcomes for residents, and provide quality assurance and evidence of efficiency and value for money for participating organisations. Monitor team resources including the budget, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service. About You If the points below resonate with you, we'd love you to put in an application: You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority or registered provider setting. You have excellent partnership working skills, are able to navigate problem solving within large and complex organisations, taking a collaborative approach to finding solutions, while operating effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff. You communicate effectively with a range of internal and external audiences, including tenants, elected members and colleagues of all levels; you will have experience of both resident engagement and engagement in a business-to-business setting. Closing date: 10 March 2025.

Full-Time, Fixed-Term and Secondment Contract - 12 months About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. This role is to fulfil the council's statutory homelessness assessment and decision-making function, with particular focus on those in emergency and temporary accommodation. You will proactively prevent and resolve crisis across the housing, health and social care agendas, utilising support services, discretionary funds and assistance and ensuring that accommodation is affordable. You will complete detailed holistic assessments of housing and support needs, devise and progress personalised housing plans and you provide interventions, support and referrals to minimise the time spent in temporary accommodation. About You You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits. You are a great communicator to engage effectively with a broad range of people to influence, negotiate and persuade and you quickly build trusting relationships with complex individuals to develop a comprehensive understanding of issues faced by vulnerable people. You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions. You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, to seek out and implement bespoke solutions to complex issues and make decisions confidently. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be. You can travel independently around the Borough to carry out home visits and meet other professionals in community settings. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Qualifications: You have relevant work-based experience and engage in continuous professional development. You can travel independently around the Borough to carry out home visits and meet other professionals in community settings. Essential for The Role: Disclosure Barring Service - Standard (Unlimited) Closing date: 10 March 2025.

Senior Caseworker and Reviews Officer About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Service which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be on the statutory independent reviews function following homelessness decisions and housing allocations, ensuring that decisions are consistent with the Council's legal responsibilities. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will implement the statutory reviews provisions of homelessness and allocations legislation, taking account of relevant Codes of Guidance, case law and policy. The post holder will require comprehensive and expert knowledge of housing functions and related law and statutory guidance, sufficient to handle legal challenges. You will carry out thorough enquiries and investigations of complaints, reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996 (as amended), ensuring that decisions made are fully compliant with relevant legislation, up to date case law and policy, and are issued within targets and statutory timeframes. You will lead on section 204 (Housing Act) appeals against the council's (section 202) review decisions, working with solicitors and providing instructions as necessary. To support the service on a full range of statutory housing compliance responsibilities relating to strategy, tenure blind tenancy placements and policy and procedures across housing. About You You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have extensive experience in dealing with statutory decisions, and expert knowledge of housing case law, homelessness legislation, private sector tenancy law and good practice, including: The Housing Act 1996, including amendments made by the Homelessness Act 2002, the Localism Act 2012 and the Homelessness Reduction Act 2017; Landlord and Tenant Law, for example, the Housing Act 1985 and the Prevention from Eviction Act 1977; The Welfare Reform Act 2012 and DWP guidance on personal benefits and housing related benefits; Statutory requirements in relation to allocations on social housing and Local Authority Allocations Policies. You have an expert working knowledge and understanding of current housing law, such as the Housing Act 1996, Parts VI and VII, Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and immigration law as it applies to housing eligibility, relevant code of guidance and case law. You have a working knowledge of legislation associated with homelessness investigations and housing allocations, including, Family Law Act 1996, Children Acts 1989 and 2004, Human Rights Act 1998, Immigration and Asylum Act 1999, Community Care Act 2000 and the Care Act 2014. You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs. It is desirable that you have a degree or equivalent qualifications (preferably a law degree). If the points above resonate with you, we would like to hear from you. Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Qualifications: You have a degree or equivalent qualification (law degree desirable). You have demonstrable work experience and can evidence continual professional development. Essential for The Role: A basic DBS check is required. Closing date: 10 March 2025.

Housing Regulation & Performance Manager About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Performance Manager. In this role you will lead the development, delivery and implementation of a performance management and improvement programme based on rigorous analysis and interrogation of the council's statutory and regulatory housing data, and management information. Your professional accountability is to lead on a programme of improvement based on evidence collected through our data, developing action plans and remediations that will deliver outcomes and stetch goals within tight timescales, having appropriate regard to strict budgets, milestones and tolerances for risk. You will put in place assurance frameworks to evidence our outcomes and demonstrate that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents. About The Team You'll Be Working In You will line-manage directly one Housing Improvement Analyst and indirectly two Housing Performance Assistants. Be fully accountable for the management, planning and coordination of housing tenant satisfaction measure performance recording and reporting activities, and programme management of improvement activities arising from these, delegating operational tasks to the housing improvement analyst, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert performance and project management design, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Performance frameworks and the approach to project management will need to align to the Council's corporate standards, but be scaled sensitively to reflect the needs of the task at hand. Monitor team, project and programme resources including delegated budgets, ICT and mobile working equipment, and customer information; ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver efficient services and projects; reconciling the methods and record keeping for these across different performance, project and programme management schemes, which may be scaled to reflect varied council needs. About You If the points below resonate with you, we'd love you to put in an application: You are an expert in housing with significant knowledge and experience of preparing and implementing performance and project frameworks, procedures, reports and presentations, data and statistical analyses, and audit evidence in a local authority setting. You have excellent numerical analytical, project and programme management and problem-solving skills, are able to spot flaws in figures, data or plans but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources seamlessly able to switch between project management paradigms and methodologies scaling them to the requirements of the task, with experience of managing or supervising staff. You will have guided and contributed to performance monitoring and reporting, continuous improvement, and project and programme management, including carrying out internal reviews, benchmarking exercises, developing improvement plans, and implementing and monitoring changes using project and programme methodologies, ideally within social housing or another highly-regulated public sector, environment. Closing date: 10 March 2025.

Housing Regulation & Improvement Manager About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Improvement Manager. In this role you will lead the development, delivery and implementation of a quality assurance and improvement programme across the Council's Housing Directorate, to ensure that we deliver core functions in accordance with regulation and realise our continuous improvement goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents. About The Team You'll Be Working In You will line-manage directly one Housing Improvement Analyst and one Housing Delivery Officer. Be fully accountable for the management, planning and coordination of housing regulatory compliance and service improvement activities, delegating operational tasks to the housing improvement officer, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert diagnostic, interpretation, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Monitor team resources including delegated budgets, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service. About You If the points below resonate with you, we'd love you to put in an application: You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority setting. You have excellent investigative and problem-solving skills, are able to spot flaws in an argument but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff. You will have guided and contributed to service and process design, continuous improvement, and performance management, including carrying out service reviews, developing improvement plans, and implementing and monitoring these using project and programme methodologies. Closing date: 10 March 2025.

Assistant Service Manager - Housing Partnerships About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to be part of our Housing Partnerships Team as an Assistant Service Manager. In this role, you will contribute to the relationships between housing, services corporately across the Council, and partners to ensure that we are responsive, forward-looking, performance-driven and customer-focused, whilst contributing the overall management of the Council and the modern delivery and improved performance of its services. You will assist with the development and implementation of policies, procedures and best practice to enhance service delivery, improve enquiry and complaints handling, and improve performance. About The Team You'll Be Working In You will be responsible for the direct line-management of 1x career grade project officer plus additional seconded or fixed-term project officers, as required. This incorporates accountability for the performance these staff including mentoring, management and assessing performance. You must manage workloads within and across teams to ensure resources are targeted in the right place at the right time and cross cutting issues are identified with joined up solutions borough wide. Above all you must work effectively in a changeable environment, leading a team to achieve targets and service objectives with competing priorities, while continuously improving our service offer to tenants to meet changing needs and integrate digital solutions About You If the points below resonate with you, we'd love you to put in an application: Ability to build and maintain a wide network of internal and external relationships and facilitate multi-agency working in the best interests of the council and service users. A self-starter with a 'can do' attitude, displaying a high level of interpersonal and influencing skills with the ability to self-learn and develop bespoke solutions. Ability to develop project plans, manage projects in line with natural or prescribed project management frameworks, including coordinating simultaneous delivery of multiple projects Closing date: 10 March 2025.

Housing Solutions Officer - Migration 1 Year Fixed-Term Contract/Secondment About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience and want to continue to learn and develop your knowledge and skills. You will be working partly from home but you must be able to travel independently and carry out visits to temporary accommodation both within and outside of the Hounslow Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. This role is to carry out holistic housing needs and risk assessments in a variety of settings in line with the homelessness reduction act. You will provide practical support to resettle and integrate people within a local community. Promote personal independence and resilience to ensure accommodation can be obtained and/or maintained. To devise, monitor and review personalised housing and resettlement plans. Knowledge of refugee rights and entitlements and an appreciation of key cultural sensitivities. Practical understanding of working with safeguarding, equality, immigration and diversity matters. The ability to communicate verbally and in writing with a diverse range of audiences including managers, landlords, solicitors and vulnerable customers. About You You have experience of working in a multi-disciplinary way in a customer orientated environment involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits. You are a great communicator to engage effectively with a broad range of people to influence, motivate, negotiate and persuade and you quickly build trusting relationships with complex individuals, and other professionals, to empower residents to build resilience and gain and maintain their independence. You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful resettlement, community integration, and corporate preventative outcomes, using proactive and creative solutions. You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, while you research and apply relevant legislation and policy to complex and contentious cases and make decisions confidently. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be. You preferably have a current driving licence but can travel independently around the Borough to carry out home visits and meet residents and other professionals in community settings. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Closing date: 10 March 2025.

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords and agents to acquire new properties that are suitable to prevent or resolve homelessness. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and agents letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will provide expert property advice and support service to existing and prospective private rented sector landlords within the PSL portfolio and lead on lease renewals and increase the supply of housing accommodation through acquiring properties in the private rented sector. You provide a combination of customer facing contact with landlords, managing agents and residents in person, You will support landlords resolve tenancy issues while also identifying tenants at risk of homelessness. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council. You will be the single point of contact for Children & Adult social care to help to help accommodation needs to social care cohorts and be responsible to lead on other joint partnerships to deliver financial efficiencies corporately for the Council. You will assist in the negotiation with Senior PRS Acquisition Officers and options with owners and landlords for acquiring properties under the Council's Private Sector Leasing (PSL), Direct Lets (DL), Housing Association Leasing Schemes (HALS/HALD), Buy Back Scheme (BBS), HMOs and Bed and Breakfast (B&B). About You You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations. You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems. You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions. You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Qualifications: HHSRS Trained Desirable. Essential for The Role: Basic DBS Closing date: 10 March 2025.

Housing Income Officer About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to be part of our Housing Income Team as an Income Officer. In this role, you are compassionate in your approach, but outcome focussed and highly motivated to ensure income collection targets are achieved. You build up trusting relationships with tenants, identifying those who need additional support to help them pay their rent, service charges and any arrears. You monitor rent accounts and income recovery, taking action where early intervention may prevent arrears escalating. You have a good understanding of welfare benefits to help tenants maximise their income and sustain their tenancies. About The Team You'll Be Working In You will work collaboratively with your colleagues and partner agencies to ensure that the council maximises income recovery alongside tenants getting the very best service and opportunities to live independently and safely in their homes. You will co-ordinate work with others across the service to ensure cross cuttings issues are not considered in isolation, and solutions are joined up borough wide. You will work in a person-centred way, identifying unmet needs and working proactively with other agencies to ensure those needs are met, including making timely referrals to internal departments and external agencies and proactively follow up to ensure referrals are acted on. About You If the points below resonate with you, we'd love you to put in an application: You have experience of self-managing and analysing high volumes of information and an understanding of income recovery techniques, welfare benefits, the council's role as a landlord and associated legislation and regulations relating to tenancy matters. You are a great communicator and excellent negotiator to engage effectively with a broad range of people to influence and persuade. You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve high levels of income recovery for the council alongside successful outcomes for our tenants. Basic DBS check is required for the role. Closing date: 10 March 2025.

Financial Inclusion Officer About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to be part of our Housing Income Team as a Financial Inclusion Officer. Your role is to assist individuals and staff on welfare rights and debt issues by way of advice, information and representation which maximise income for residents. The role is responsible for holding advice sessions at specified outreach sites in the Borough, alongside training and development for our Housing colleagues ensuring knowledge remains high within relevant departments. It is also responsible for promoting public awareness of debt and benefits issues and to monitor changes to legislation which affects claimants and people in debt. About The Team You'll Be Working In Proactively identify, contact, visit and work with residents at risk of reduced income as a result of changes to the welfare benefit system. You will work with Allocations to help assess new tenants' ability to afford the housing costs to ensure that all new tenancies are financially sustainable. Work with incoming tenants to ensure welfare benefit and other potential income sources are maximised. Forge meaningful relationships with external agencies and refer residents to these agencies for additional support. Work closely with colleagues to achieve team targets on rent arrears, sustaining tenancies and maximising the organisations income stream. About You If the points below resonate with you, we'd love you to put in an application: Experience of advising customers about welfare rights, debt advice and financial capability and the ability to represent customers at court. Knowledge of money advice techniques including debt prioritisation and enforcement methods including a detailed knowledge of the resolutions available to a range of debts. Excellent understanding of the principles and current best practice in financial capability and financial inclusion. Basic DBS check is required for the role. Closing date: 10 March 2025.

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to ensure the safe operation and upkeep of all Council owned hostel sites. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents. You will need to travel independently around the Borough to carry out hostel visits and carry out minor repair works. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will ensure the safe operation and upkeep of all Council owned hostel sites used for stage one temporary accommodation to place homeless households, including St Catherines House. You will ensure that hostel grounds and communal areas are presentable, clean, tidy and residents occupying the hostel accommodation are supported to report any concerns about the cleanliness of the premises to you. You will conduct handyperson minor repairs, changing light bulbs, refixing cupboards, door handles etc various regular cleaning duties, move furniture walk around the buildings ensuring the buildings are safe and tidy doing regular checks of high footfall areas such communal entrances, walkways and kitchens and bathroom facilitates. You will work as part of a team and on your own initiative, to liaise with the repairs team on void hostel units to be available for reletting to the required standards. You will carry out regular fire alarm and emergency lights testing and fire drills ensuring occupants details are updated and placed in a central log for emergency services to access in an event of an incident. You will monitor the wellbeing of any vulnerable residents housed within the hostel accommodation and inform the relevant Housing Solutions and Independence Officer of any concerns. Work closely with any agencies providing support to vulnerable residents housed in hostel accommodation. You will develop and maintain a knowledge of basic and specialist cleaning techniques and practises, materials and tools. This includes the use of ladders, industrial cleaning machines, and chemicals which are approved under the Control of Substances Hazardous to Health (COSHH) regulations, ensuring chemicals, materials and protective clothing are correctly used and stored in accordance with legislative and Council Health and safety procedures. You will work with the repairs and planning teams to develop long term plans for the hostel including cyclical work programmes, any major refurbishment or redevelopment of the site. About You: You have extensive knowledge and experience of working with vulnerable people, of leading multi-disciplinary work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have experience of successfully managing staff and are a collaborative leader, acting with integrity and building trusting relationships, operating effectively through prioritisation, delegation and efficient use of available resources to deliver value for money services. You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs. You are a dynamic decision maker who leads and motivates others to deliver a high performing service achieving excellent results, which can flex and adapt to the changing need of residents, integrating digital service solutions balanced with bespoke solutions for vulnerable residents. You are a creative and analytical problem solver who takes responsibility to see problems through to successful resolution, ensuring your work and the work of the team achieve service outcomes that support the shared goals of the council, while operating with financial acumen. A Basic DBS check will be required. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Closing date: 10 March 2025.

Parenting Practitioner Salary: £38,934 - £40,755 per annum. Grade: SO2 Hours per Week: 36 Nature of Employment: Permanent DBS Required: Enhanced Location: Hounslow House, 7 Bath Road, Hounslow, Middlesex, TW3 3EB. Job Reference: R About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these on our website. About the Role This is an exciting opportunity to become part of the Specialist Intensive Support Programme. We are a multidisciplinary team benefitting from the joint knowledge and experience of parenting practitioners, advanced social workers, clinical psychologist, and systemic family therapists. In the role of parenting practitioner in SISP you will be afforded the opportunity to hone skills in systemic practice and develop your own area of specialist knowledge/expertise within your role and professional responsibilities. The post requires you to work closely and collaboratively with other team members and to contribute to compiling specialist parenting assessments for court and in pre proceedings. There is further opportunity to develop your skills working creatively in time limited evidence-based child focused interventions aimed at preventing children from becoming LAC. In SISP your professional skills can be enhanced and developed whilst working as part of a highly motivated and supportive team where all contributions are valued, and supervision and training is prioritised. Parenting practitioners are encouraged to take up relevant training such as parent asses or NVR to enhance their professional development. About the Team You'll Be Working In SISP is well established multidisciplinary team providing a wide range of services to children and their families in the London Borough of Hounslow. The team has been established in the borough for over twelve years. It is positioned within Children's Specialist Services. SISP offers specialist interventions to families i.e., independent parenting assessments for court or PLO; psychological assessments, parenting support and therapeutic services led by the systemic family therapist. The team utilises a range of evidence-based practices in their work, PAMs Together and Apart Assessment, Parent Assess Model, child and adult psychology, systemic family psychotherapy and social work. The team is a supportive and collaborative one, with regular access to high quality reflective individual, group, and clinical supervision. There exists a well-established method of co working alongside carefully managed caseloads means that staff retention and job satisfaction are both reported to be positive. About You The parenting practitioner plays a key role within the team by supporting the lead assessor to produce high quality parenting assessments for court and in pre proceedings. The PP concentrates their knowledge and experience on assessing the practical parenting skills/capacity and style of each parent involved. The Parenting Practitioner plays a key role in the team's delivery of Prevent Lac services to families using a range of evidence-based models and strategies to assist and develop parenting strengths and new skills. The Parenting Practitioners are also involved in the team's weekly systemic group supervision regularly presenting their cases to the wider team for advice and analysis. In line with SISP's systemic practice the PPs frequently work jointly alongside the family therapist, clinical psychologist, and parenting practitioners to address the complex needs of the children and families referred to the team. This is an independent non-case holding role set within Children's Services. Key Responsibilities: To hold a mixed caseload of assessments and interventions, working with 6 to 8 families at a time. To be involved in the collaborative process of undertaking parenting as directed, within pre-proceeding, care proceedings, and in pre-birth cases. To co -work with assigned SISPcolleagues; take advice in implementing clinical interventions and basic care strategies with children and their families. This can be in various settings including the family home, the community and online. To work flexibly and creatively with a range of complex family dynamics and needs, including working early morning and evenings on weekdays to fit case requirements. To effectively engage families/children subject to Child Protection plans or Court Proceedings. To give evidence in the Family Proceedings Court when required. To maintain records to a high standard, evidencing the progress of the work undertaken with families. To be able to work as part of a multi-disciplinary team of professionals and actively attend/contribute to group supervision case discussions. To understand and apply knowledge of child development, carer/child interactions and parenting practices/models. Be able to devise and implement plans for intervention and offer care/support to families, including being able to evidence progress of change. To be culturally aware when engaging with families within Hounslow's diverse population. To have sound working knowledge of all forms of child abuse and neglect and the consequent risks posed to children. Your Skills: To have a sound knowledge of child development and the quality of care a child needs to thrive be safe and reach their potential. An understanding of the impact of mental health, domestic abuse, criminality, and substance abuse are likely to have upon parenting. To be a good team player. To be a good communicator. To be able to work creatively, sensitively, and resourcefully with families who may be resistant to change. Enthusiasm and a commitment to make good use of supervision and learn from others. Read more about the work you'll be doing in the Role Profile. Qualifications: The following qualifications/experience are preferred rather than required. BA social work / NVQ in Childcare and Social Care or equivalent. Youth Work qualification. Experience in working with children and families in settings such as a nursery, children's centre, school/education setting. Essential for the Role: Enhanced DBS We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone can be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates. If working in this specialist, creative and well supported team; where the child and their wellbeing are always held in focus, resonates with you, then SISP would love to hear from you. The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Telephone: Interviews for this job will be held week commencing 10 th March 2025. Closing Date: 26 th February 2025.

Parenting Practitioner £38,934 - £40,755 per annum. Grade: SO2 Hours per Week: 36 Nature of Employment: Permanent DBS Required: Enhanced Location: Hounslow House, 7 Bath Road, Hounslow, Middlesex, TW3 3EB. Job Reference: R About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these on our website. About the Role This is an exciting opportunity to become part of the Specialist Intensive Support Programme. We are a multidisciplinary team benefitting from the joint knowledge and experience of parenting practitioners, advanced social workers, clinical psychologist, and systemic family therapists. In the role of parenting practitioner in SISP you will be afforded the opportunity to hone skills in systemic practice and develop your own area of specialist knowledge/expertise within your role and professional responsibilities. The post requires you to work closely and collaboratively with other team members and to contribute to compiling specialist parenting assessments for court and in pre proceedings. There is further opportunity to develop your skills working creatively in time limited evidence-based child focused interventions aimed at preventing children from becoming LAC. In SISP your professional skills can be enhanced and developed whilst working as part of a highly motivated and supportive team where all contributions are valued, and supervision and training is prioritised. Parenting practitioners are encouraged to take up relevant training such as parent asses or NVR to enhance their professional development. About the Team You'll Be Working In SISP is well established multidisciplinary team providing a wide range of services to children and their families in the London Borough of Hounslow. The team has been established in the borough for over twelve years. It is positioned within Children's Specialist Services. SISP offers specialist interventions to families i.e., independent parenting assessments for court or PLO; psychological assessments, parenting support and therapeutic services led by the systemic family therapist. The team utilises a range of evidence-based practices in their work, PAMs Together and Apart Assessment, Parent Assess Model, child and adult psychology, systemic family psychotherapy and social work. The team is a supportive and collaborative one, with regular access to high quality reflective individual, group, and clinical supervision. There exists a well-established method of co working alongside carefully managed caseloads means that staff retention and job satisfaction are both reported to be positive. About You The parenting practitioner plays a key role within the team by supporting the lead assessor to produce high quality parenting assessments for court and in pre proceedings. The PP concentrates their knowledge and experience on assessing the practical parenting skills/capacity and style of each parent involved. The Parenting Practitioner plays a key role in the team's delivery of Prevent Lac services to families using a range of evidence-based models and strategies to assist and develop parenting strengths and new skills. The Parenting Practitioners are also involved in the team's weekly systemic group supervision regularly presenting their cases to the wider team for advice and analysis. In line with SISP's systemic practice the PPs frequently work jointly alongside the family therapist, clinical psychologist, and parenting practitioners to address the complex needs of the children and families referred to the team. This is an independent non-case holding role set within Children's Services. Key Responsibilities: To hold a mixed caseload of assessments and interventions, working with 6 to 8 families at a time. To be involved in the collaborative process of undertaking parenting as directed, within pre-proceeding, care proceedings, and in pre-birth cases. To co -work with assigned SISPcolleagues; take advice in implementing clinical interventions and basic care strategies with children and their families. This can be in various settings including the family home, the community and online. To work flexibly and creatively with a range of complex family dynamics and needs, including working early morning and evenings on weekdays to fit case requirements. To effectively engage families/children subject to Child Protection plans or Court Proceedings. To give evidence in the Family Proceedings Court when required. To maintain records to a high standard, evidencing the progress of the work undertaken with families. To be able to work as part of a multi-disciplinary team of professionals and actively attend/contribute to group supervision case discussions. To understand and apply knowledge of child development, carer/child interactions and parenting practices/models. Be able to devise and implement plans for intervention and offer care/support to families, including being able to evidence progress of change. To be culturally aware when engaging with families within Hounslow's diverse population. To have sound working knowledge of all forms of child abuse and neglect and the consequent risks posed to children. Your Skills: To have a sound knowledge of child development and the quality of care a child needs to thrive be safe and reach their potential. An understanding of the impact of mental health, domestic abuse, criminality, and substance abuse are likely to have upon parenting. To be a good team player. To be a good communicator. To be able to work creatively, sensitively, and resourcefully with families who may be resistant to change. Enthusiasm and a commitment to make good use of supervision and learn from others. Read more about the work you'll be doing in the Role Profile. Qualifications: The following qualifications/experience are preferred rather than required. BA social work / NVQ in Childcare and Social Care or equivalent. Youth Work qualification. Experience in working with children and families in settings such as a nursery, children's centre, school/education setting. Essential for the Role: Enhanced DBS We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone can be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates. If working in this specialist, creative and well supported team; where the child and their wellbeing are always held in focus, resonates with you, then SISP would love to hear from you. The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Telephone: Interviews for this job will be held week commencing 10th March 2025. Closing Date: 26th February 2025. Apply link:

Commercial Development Officer Fixed-Term Contract until 28 th May 2027 Full-time, 36 hours per week. £35,982 - £38,058 per annum About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here About The Role This is an exciting opportunity to be part of the Historic Houses team as Commercial Development Officer. In this role, you'll be responsible for commercial operations at both Hogarth's House and Boston Manor House. You will be responsible for developing existing revenue generating activities such as filming and photography hire, meeting room hire and private hires of the historic houses. You will also be responsible for realising new offers such as wedding ceremony and receptions and for working with colleagues to look at increasing income through retail and other charged for services. About The Team You'll Be Working In: This role sits within the Culture Team as part of the Historic Houses sub team. The Historic Houses Team manage the two London Borough of Hounslow's two owned and operated historic houses, Boston Manor House and Hogarth's House. This team is responsible for the care of these buildings and their collections as well as the public programmes for each site. This role reports directly to the Historic Houses Senior Manager who heads the Historic Houses Team and reports to the Head of Culture. About You If the points below resonate with you, we'd love you to put in an application: You will be able to manage a range of commercial operations on one site. You will be able to promote a range of commercial activities to win new business. You will be able to manage a commercial offer with a range of diverse departments and stakeholders in a historic house environment. You will be able to manage resources appropriately to deliver commercial growth. You are a self-motivated, strong leader who sets tone and pace. You have excellent communication and influencing skills. Enhanced DBS check is required for the role. Read more about the work you'll be doing in the role profile on our careers page. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Telephone: Interviews for this job will be held during week commencing 17th March 2025. To apply, please visit our website via the button below. Closing Date: 2 nd March 2025.

Job description Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships across the borough which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19. We have stepped up for our residents and businesses like never before. About the Role The primary purpose of this role is to contribute to the leadership, management and provision of a professional corporate communications function. The role has specific responsibility for managing and delivering the Council's Public Health (and associated) campaigns, public affairs and engagement, marketing and publications. The role requires creative and innovative behaviours and work within teams and assessing delivery against outcomes both during and at the completion of campaigns daily weekly and monthly. To manage the development and delivery of first-class, and purposeful Public Health (and associated) communications activity for the council internally and externally, including creative and innovative campaigns, publications and publicity materials which deliver outcomes, support the authority in delivering its priorities, explain the council's actions and plans, and encourage involvement and behaviour change amongst target audiences. Key Responsibilities 1. To deliver a Public Health strategy, working as part of the broader Communications team. 2. To develop and ensure effective working relationships with officers, elected members and partners - particularly in the Public Health Directorate - to encourage collaborative working, and ensure their positive contribution and engagement with delivering council communications activity. 3. To develop and deliver effective cross-Council Public Health (and associated) campaigns to achieve outcomes, using the OASIS campaigns framework to drive awareness, support engagement and behaviour change to benefit residents, improve the operational effectiveness of council and public services. 4. To use outstanding Public Health (and associated) communications campaigns to encourage behaviour change, improve outcomes in those areas and promote, enhance, maintain and protect the reputation of Council and Borough and explain and promote Council policies and programmes. Your Skills 1. Track record of managing the delivery of communications through campaigns and marketing in a large complex organisation. 2. Experience of giving professional advice to, collaborating with and building effective and productive working relationships with people at all levels. 3. Experience of running successful campaigns that are based on evidence and deploy the full range of interactive marketing, communications, digital, and public relations techniques to achieve desirable outcomes. 4. Proven experience of working under pressure, meeting tight deadlines and working flexibly in response to changing circumstances and priorities. Professional Qualifications 1. Educated to degree level or relevant experience and professional qualifications such as CIM/CIPR 2. Evidence of continuous professional development/an interest in ongoing learning. We Harness the Mix We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates. This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If this sounds like you - we'd love to hear from you. To apply, please submit a CV and cover letter detailing why you're a strong candidate for the role to: Your cover letter should be no longer than four sides of A4. Interviews will be held during week commencing 16th January 2023 Internal Candidates - please seek your line manager's approval before applying for the role as a secondment.

Community Solutions Domestic Abuse Advocate Salary/Grade : PO1 - £33,324-£35,751 Hours per Week: 36 Nature of employment: Fixed Term ends 31/3/2022 - Full time, 36 hours per week Number of posts: 1 Location: Hounslow House / community settings and remote DBS Required: Enhanced Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? The Council is embarking upon a major programme of change to modernise the way we work and reduce our carbon footprint. In April 2019 we moved to Hounslow House, a new landmark building located in Hounslow town centre, our new technology will enable staff to work remotely and flexibly to improve the service we provide to residents and to help our staff achieve a better work/life balance. About the Team Hounslow Council has received funding for an innovative and exciting post providing early help, specialist, wrap-around support to victims of domestic abuse across the London Borough of Hounslow. The role will be part of Hounslow Domestic and Sexual Violence Outreach service (HDSVOS). HDSVOS sits within the Community Safety Team which is responsible for providing life-saving frontline services, co-ordinating work across different disciplines, strengthening partnership and collaborative work, implementing innovative projects, and ensuring the Council fulfils its statutory duties to make Hounslow safer for everyone. The successful candidate will be co-located with the councils new and developing Community Solutions Team. Community Solutions is a team of dynamic forward-thinking individuals who will be helping residents with a range of support needs to help find solutions to the enquiries. You will play a pivotal role as the team moves out into a physical, in person offer, at locations across the borough. Key responsibilities: To manage a caseload of safeguarding victims and their children affected by domestic abuse To increase the safety for victims of domestic violence abuse and their children by risk identification and management To conduct risk assessments on all referrals to the service and existing cases when required To develop individual safety plans with each victim to meet their client's needs and in conjunction with the client victim as indicated by the risk assessment To undertake safety planning with each client Your skills: To have excellent knowledge of current legislation both criminal and civil relating to domestic abuse including data protection and confidentiality To have a thorough understanding of the impact of domestic violence abuse on adults and children, including how to use legislation and best practice to safeguard them To have proven experience of managing a complex workload i.e. those affected by mental ill health and substance misuse, when working with victims and their children affected by domestic abuse. To have substantial experience of working with a broad range of diversity issues including barriers to accessing services To have a proven working experience of delivering a support service to adults and children and support groups for adults affected by domestic abuse. Essential for the Role: This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the employee specification. In light of the nature and context of the work, the organisation considers that the candidate's gender (woman) to be an occupational requirement in accordance with Para 1, Schedule 9, of the Equality Act 2010 Enhanced Disclosure and Barring Service check If you would like an informal conversation regarding the position, please contact: Interviews will be held during week commencing: 20 th December 2021 Closing date: 12:00 Noon 14 th December 2021.