Pertemps Banbury Commercial

Customer Service /Logistics Advisor Location: Near Farthinghoe, Oxfordshire Salary: Up to £27,500 DOE Contract: Permanent, Full Time A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer focused environment and enjoys building strong relationships with clients and colleagues. Due to the rural location, a full UK driving licence and access to your own vehicle are essential . The Role The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You'll work closely with internal teams, provide accurate information, and maintain high service standards at all times. Key Responsibilities Deliver friendly, professional customer service via phone and email Manage enquiries, bookings, and general support requests Maintain accurate records and follow internal processes Liaise with internal departments to resolve issues efficiently Build and maintain strong customer relationships Support wider administrative tasks as required About You We're looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have: Previous experience in an office based customer service or people focused role Excellent communication skills and a positive, engaging manner Strong organisational skills and attention to detail Ability to work independently and as part of a team A proactive, solution focused approach Ideally, a good geographical knowledge would be of huge advantage in this role. A full driving licence and access to your own vehicle (essential) What's on Offer Salary up to £27,500 depending on experience Supportive working environment Monday-Friday working hours Opportunity to grow within a developing organisation If you have a solid customer service / office based experience, why wait APPLY NOW

Customer Service Administrator Location: Near Adderbury (own transport highly desirable) Hours: Full time, permanent, 39 hours per week Salary: Up to £27,000 DOE Are you an organised, customer focused administrator looking for a long term role with variety and responsibility? We're recruiting for a Customer Service Administrator to join a friendly, supportive team based near Adderbury. This is a great opportunity for someone who enjoys working in a fast paced office environment, communicating with customers, and supporting internal teams. From time to time, you may also be required to visit the company's Stratford site, so flexibility is important. The Role You will play a key part in delivering excellent service to both internal and external customers. Responsibilities include: Processing and uploading customer orders using SAP and Excel Handling customer queries by phone and emai Providing administrative support to the sales team Liaising with purchasing, transport and accounts departments Managing customer account information and updating records Checking order confirmations and ensuring accurate pricing Supporting with customer complaints and helping resolve issues Filing, general admin and other duties as required About You We're looking for someone who is: Motivated, organised and able to manage their own workload Confident using IT systems, especially Excel and Microsoft Office A strong communicator with a clear, professional telephone manner Accurate, detail focused and comfortable working to deadlines A quick learner with good problem solving skills Able to work well both independently and as part of a team SAP experience is an advantage, but full training is provided Due to the rural location, own transport is highly desirable . Why Apply? Stable, full time permanent role Supportive team environment Varied workload with opportunities to learn Competitive salary up to £27,000 DOE

Payroll Specialist - Full or Part Time (Adderbury or Stratford) Salary: Up to £35,000 DOE We are currently recruiting for an experienced Payroll Specialist to support a well established organisation with sites in Adderbury and Stratford . This is a fantastic opportunity for a payroll professional seeking a varied role within a supportive Finance/HR function. Both full time and part time applicants will be considered. The Role You will take ownership of UK payroll operations, ensuring all employees are paid accurately and on time while maintaining full compliance with HMRC and pension regulations. This position offers exposure to both payroll and HR processes, including involvement in a system transition to Moorepay. Key Responsibilities Managing end to end payroll across weekly and monthly cycles Completing RTI submissions (FPS/EPS) and ensuring HMRC compliance Administering statutory payments (SSP, SMP, SPP) Overseeing workplace pension auto enrolment and monthly submissions Handling year end tasks including P60s, P45s and P11Ds Managing deductions such as student loans, AEOs and salary sacrifice schemes Acting as the first point of contact for payroll queries Supporting the integration into Moorepay (Payroll & HR) Assisting HR with payroll related tasks and maintaining organisational structures Producing regular and ad hoc HR reports (holiday, absence, headcount etc.) About You Essential: Strong end to end payroll experience Confident working with HR data structures Highly organised with excellent communication skills Experience partnering with HR and Finance teams Strong knowledge of UK tax, NI and NMW legislation Advanced Excel skills (VLOOKUPs, Pivot Tables) Ability to handle sensitive data with discretion Desirable: Experience supporting payroll system integrations CIPP qualification (Level 3 or 4) Experience with Moorepay, Access or Greentree Key Competencies High accuracy and attention to detail Strong analytical mindset Confidentiality and integrity Effective stakeholder management Process driven approach

Customer Service & Home Delivery Coordinator Location: Banbury Salary: Up to 27k Contract: Permanent / Full Time Are you passionate about delivering exceptional customer service and keeping operations running smoothly? We're supporting a growing business that is looking for a confident, organised, and proactive Customer Service & Home Delivery Coordinator to join their team. This role is perfect for someone who enjoys problem solving, communicating with customers, and working collaboratively across different departments. What You'll Be Doing Providing a high level of customer service via email and telephone Managing and processing home delivery orders accurately Liaising with internal teams, warehouses, retailers, and delivery carriers Responding promptly to customer enquiries and transport related queries Handling delivery issues, failures, and general service questions Investigating customer complaints and resolving them efficiently Escalating complex issues to the Line Manager when required Supporting the Consumer Service Team Leader with KPIs, projects, and wider customer service initiatives What We're Looking For Self motivated and able to work independently when needed Excellent verbal communication skills Strong organisational abilities and attention to detail Confident handling confidential information A team player who works flexibly to achieve shared goals Someone who takes ownership of customer issues and sees them through to resolution Comfortable working in a multicultural environment Able to work both independently and as part of a team Experience & Qualifications NVQ Level 3 in Customer Service, Administration, or equivalent Proven experience in a similar customer service or home delivery role Excellent telephone manner Strong IT and data entry skills, including experience with spreadsheets Background in a call centre, help desk, or similar environment is beneficial If you're looking for a role where you can make a real impact, support customers, and be part of a friendly, collaborative team, we'd love to hear from you.

Customer Service /Logistics Advisor Location: Near Farthinghoe, Oxfordshire Salary: Up to £27,500 DOE Contract: Permanent, Full Time A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer focused environment and enjoys building strong relationships with clients and colleagues. Due to the rural location, a full UK driving licence and access to your own vehicle are essential . The Role The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You'll work closely with internal teams, provide accurate information, and maintain high service standards at all times. Key Responsibilities Deliver friendly, professional customer service via phone and email Manage enquiries, bookings, and general support requests Maintain accurate records and follow internal processes Liaise with internal departments to resolve issues efficiently Build and maintain strong customer relationships Support wider administrative tasks as required About You We're looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have: Previous experience in an office based customer service or people focused role Excellent communication skills and a positive, engaging manner Strong organisational skills and attention to detail Ability to work independently and as part of a team A proactive, solution focused approach Ideally, a good geographical knowledge would be of huge advantage in this role. A full driving licence and access to your own vehicle (essential) What's on Offer Salary up to £27,500 depending on experience Supportive working environment Monday-Friday working hours Opportunity to grow within a developing organisation If you have a solid customer service / office based experience, why wait APPLY NOW