TRI Consulting Ltd

Large Housing Association requires a Project Coordinator to assist their Compliance and Energy team with a range of property-based projects for a period of approximately 6 months. The role is hybrid with a minimum of 3 days in the office. Responsibilities: Establish baselines for compliance workstreams. Set up reconciliation processes. Liaise with other departments to gather and establish information about properties. Provide feedback to the data team. Collaborate with Compliance teams and contractors. Multiple projects to resolve different baseline positions, running one at a time. Experience and skills: Proficiency in Microsoft Office programs, particularly Excel at a moderate level. Proactive approach to tasks and problem-solving. Strong communication skills for effective interaction with various stakeholders. Experience working in the housing sector. Experience in Compliance roles. Familiarity with compliance monitoring software.

A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE 20.15 Umbrella 26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice

We are currently recruiting for a Fire Safety Trainer. You will be delivering fire safety training programmes delivered both in person and online. All programmes are designed so you will be responsible for all delivery and post training assessing. This is a full time opportunity and will require travel across the UK. Training programmes run from 5 hours up to 5 days, therefore you will need to be flexible with Sunday travel and overnight stays - all of which you will be reimbursed for. Y our responsibilities: Deliver training in accordance with company curriculum and following standard procedures. Conduct engaging training sessions for all delegates and provide feedback to the training lead. Collaborate with management to update course designs. Maintain accurate records of training sessions, attendance, and assessments. Stay updated on industry standards, regulations, and emerging trends in workplace safety. Support delegates with assessment preparation and post assessment evaluation. Requirements Proven experience in fire safety training or a related field. Knowledge of current suite of fire safety courses. Experience in system design and the ability to build effective training programmes. Excellent communication skills, both verbal and written, with the ability to engage diverse audiences. Strong organisational skills with attention to detail. Ability to work independently as well as part of a team. Level 3 assessor qualification, Level 3 or above in education and training. Experience of one or all of passive fire protections, fire door inspection and portable fire extinguishers. A company vehicle is provided for this role and you will need to hold a full UK driving licence. With so much growth in the business it really is a great time to join and there is plenty of scope for further professional development for you! Please note: Sponsorship is not available for this position.

We have an exciting strategic opportunity for a Senior Planning Consultant / Development Lead to shape, grow and lead this high performing planning team. This is a senior leadership role for an ambitious and commercially minded planning professional with a strong track record in delivering planning consultancy services, growing teams, building networks, and driving business development. You will play a key role in strengthening our presence across Northamptonshire and establishing our planning team as the go-to experts in the region. The Role You will act as the internal figurehead for planning and development in Kettering, providing technical leadership while driving strategic growth. This role combines high-level strategic input with hands-on delivery. Key Responsibilities Lead and grow the planning and development offer within the Kettering office. Deliver high-quality planning consultancy services General and strategic planning advice Coordination and preparation of planning applications Managing post-planning negotiations and appeals Provide expert advice to clients across a range of sectors. Oversee and coordinate project teams internally and externally, demonstrating strong project management skills. Contribute to post-planning stages, including technical design, procurement and construction-phase services. Identify opportunities to cross-sell services such as Land Promotion, Agency and Valuation. Build and maintain strong networks with developers, landowners, promoters and agents. Increase the baseline of planning and development instructions across Northamptonshire. Develop and implement a strategy to diversify and strengthen our planning offer. Shape team performance to improve efficiency, productivity and profitability. Mentor and support colleagues to grow technical capability across the team. About You We are looking for a confident, commercially aware planning professional who can combine strategic vision with delivery excellence. You will have: Significant experience delivering planning consultancy services across multiple sectors. A proven track record of business development, marketing and brand growth. Experience preparing and managing planning applications and negotiations. Strong project management and leadership skills. Excellent people management and team-building abilities. The ability to set technical direction and strategic vision. Strong decision-making and problem-solving skills. A strategic mindset with attention to detail. Resilience and adaptability in a fast-paced environment. Relevant professional qualifications (MRTPI or working towards). A full, clean UK driving licence (regular travel required). Excellent package on offer for the successful applicant.

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice

Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. 20.84 ph PAYE - 27.56 ph Umbrella

A large Housing Association is looking for a number Property Management Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Property Management Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 20.84 and 27.56 Umbrella Essential Requirements Ideally looking for someone who has worked in property management Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice Able to work in West London

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 20.84 and 27.56 Umbrella Essential Requirements Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

Leading Housing Association requires a Contract Delivery Officer to join their energy team managing essential gas safety and heating services for residents. Responsibilities: Managing contractor relationships and monitoring performance to ensure service delivery meets residents' needs and contractual requirements. Managing our ESCO management contractor Manage contractor to ensure full market rent sale stays on track Ensure contractor has access to all legal documents that are required Be the bridge between stakeholders, the organisation and the contractor to resolve all heat network sale enquiries To succeed in this role, you'll need to be: • Highly organised with excellent attention to detail and the ability to manage multiple priorities effectively. • An effective communicator who can build strong working relationships with contractors and internal teams. • Analytical and data-driven, with strong Excel skills and the ability to interpret performance metrics. • Customer-focused with a commitment to ensuring high-quality service delivery for our residents. Previous experience in contract management would be beneficial but is not essential for candidates who can demonstrate strong organisational and analytical skills. Excellent PC skills including Microsoft Office packages Outlook, Word and Excel. £22.27 ph PAYE - £29.45 ph Umbrella