Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre - ST16 3AL £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. Job Description Administrative Assistant - Mindplace Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre - ST16 3AL Permanent. Full time, 37.5 hours. Monday to Friday on shifts between 8am - 10pm & Saturday 9am - 5pm £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll Help Us Make Health Happen By Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well-presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications Needed For This Role Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal Characteristics Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type Full time Job Area Administration Locations: Mindplace Stafford
Sep 21, 2026
Full time
Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre - ST16 3AL £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. Job Description Administrative Assistant - Mindplace Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre - ST16 3AL Permanent. Full time, 37.5 hours. Monday to Friday on shifts between 8am - 10pm & Saturday 9am - 5pm £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll Help Us Make Health Happen By Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well-presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications Needed For This Role Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal Characteristics Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type Full time Job Area Administration Locations: Mindplace Stafford
Staines MW18 3DZ Fixed Term 6 - 12 months Working pattern - flexible including some weekends Salary £28,200 - £35,200 Depending On Experience (external Ad) Flexibility is essential for this position, including availability to work weekends (Saturday and Sunday) when required to support CTA courses and events scheduled outside standard working days. While this is not every week it could be and we need to support this in rota. If chosen to work, the 6th day is paid at time and a half or can be returned as a day in lieu. We make health happen The role You'll be responsible for coordinating and supporting the delivery of training and educational programs on site. Sitting within the Bupa campus & Clinical Training Academy operations team, you'll be accountable for the learning operations surrounding both in person and remote learning. Both Bupa Campus & CTA are strategic initiatives, and you'll be a key enabler of: Future capabilities - to enable our strategy and beyond Leadership effectiveness - to innovate and evolve Personal growth - to keep and attract great people Pride and belonging - promoting our unique and customer centric culture Job Description Campus Learning Administrator - Fixed Term Staines MW18 3DZ Fixed Term 6 - 12 months Full time core 37.5 hours per week Working pattern - flexible including some weekends Salary £28,200 - £35,200 Depending On Experience (external Ad) Flexibility is essential for this position, including availability to work weekends (Saturday and Sunday) when required to support CTA courses and events scheduled outside standard working days. While this is not every week it could be and we need to support this in rota. If chosen to work, the 6th day is paid at time and a half or can be returned as a day in lieu. How You'll Be Helping Us Make Health Happen Coordinate the end-to-end administration and operational delivery of face-to-face, virtual, and digital learning programmes, workshops, events, and activities. Ensuring workshop event logistics are delivered on time including tracking and monitoring of event tasks across virtual and face-to-face workshops Scheduling of instructor led workshops, liaising with the regions to capture demand and coordinating between local campus sites Task management of third-party suppliers including scheduling, pre/post course information and invoice management Dealing with both learner and facilitator related queries: Triaging and responding in a timely and satisfactory manner Complaint management, investigating, addressing and escalation management Working closely with the Head of Operations & Commercial, to provide status updates and inputs Monitor utilisation and workshop optimisation, include go/no go management per workshop Engagement across campuses and local support teams, include monitoring for any risks of issues Registration and evaluation management. Ensure registration reports received on time from facilitators and local coordinators Connecting with all delivery teams/stakeholders for prompt updates and providing input into status reporting Quality control of process and team activities Technology support with the learning platform, provide support and guidance to learners and instructors. Ensure all training materials are uploaded and accessible. Supporting and scheduling facilitators, working with external partners & suppliers. You Experience in event coordination and logistics related activities Exposure to learning admin operations and information systems supporting logistics activities (LMS) Knowledge of key metrics for managing logistics functional performance A collaborative team player with excellent written and verbal communication and stakeholder management skills at all levels Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. You'll Receive The Following Benefits And More 25 days holiday pro rata, increasing through length of service, with option to buy or sell. An enhanced pension plan and life insurance Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type Full time Job Area People & HR Locations: Staines - Willow House
Sep 21, 2026
Full time
Staines MW18 3DZ Fixed Term 6 - 12 months Working pattern - flexible including some weekends Salary £28,200 - £35,200 Depending On Experience (external Ad) Flexibility is essential for this position, including availability to work weekends (Saturday and Sunday) when required to support CTA courses and events scheduled outside standard working days. While this is not every week it could be and we need to support this in rota. If chosen to work, the 6th day is paid at time and a half or can be returned as a day in lieu. We make health happen The role You'll be responsible for coordinating and supporting the delivery of training and educational programs on site. Sitting within the Bupa campus & Clinical Training Academy operations team, you'll be accountable for the learning operations surrounding both in person and remote learning. Both Bupa Campus & CTA are strategic initiatives, and you'll be a key enabler of: Future capabilities - to enable our strategy and beyond Leadership effectiveness - to innovate and evolve Personal growth - to keep and attract great people Pride and belonging - promoting our unique and customer centric culture Job Description Campus Learning Administrator - Fixed Term Staines MW18 3DZ Fixed Term 6 - 12 months Full time core 37.5 hours per week Working pattern - flexible including some weekends Salary £28,200 - £35,200 Depending On Experience (external Ad) Flexibility is essential for this position, including availability to work weekends (Saturday and Sunday) when required to support CTA courses and events scheduled outside standard working days. While this is not every week it could be and we need to support this in rota. If chosen to work, the 6th day is paid at time and a half or can be returned as a day in lieu. How You'll Be Helping Us Make Health Happen Coordinate the end-to-end administration and operational delivery of face-to-face, virtual, and digital learning programmes, workshops, events, and activities. Ensuring workshop event logistics are delivered on time including tracking and monitoring of event tasks across virtual and face-to-face workshops Scheduling of instructor led workshops, liaising with the regions to capture demand and coordinating between local campus sites Task management of third-party suppliers including scheduling, pre/post course information and invoice management Dealing with both learner and facilitator related queries: Triaging and responding in a timely and satisfactory manner Complaint management, investigating, addressing and escalation management Working closely with the Head of Operations & Commercial, to provide status updates and inputs Monitor utilisation and workshop optimisation, include go/no go management per workshop Engagement across campuses and local support teams, include monitoring for any risks of issues Registration and evaluation management. Ensure registration reports received on time from facilitators and local coordinators Connecting with all delivery teams/stakeholders for prompt updates and providing input into status reporting Quality control of process and team activities Technology support with the learning platform, provide support and guidance to learners and instructors. Ensure all training materials are uploaded and accessible. Supporting and scheduling facilitators, working with external partners & suppliers. You Experience in event coordination and logistics related activities Exposure to learning admin operations and information systems supporting logistics activities (LMS) Knowledge of key metrics for managing logistics functional performance A collaborative team player with excellent written and verbal communication and stakeholder management skills at all levels Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. You'll Receive The Following Benefits And More 25 days holiday pro rata, increasing through length of service, with option to buy or sell. An enhanced pension plan and life insurance Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type Full time Job Area People & HR Locations: Staines - Willow House
Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre, ST16 3AL, is seeking an Administrative Assistant to join our team. This full-time role provides essential reception and admin support across the centre, ensuring excellent patient service. Hours: 37.5 per week, Monday-Friday 8am-10pm and Saturday 9am-5pm. You will organise bookings, paperwork, invoices, and patient records while keeping a welcoming reception and smooth operations.
Sep 19, 2026
Full time
Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre, ST16 3AL, is seeking an Administrative Assistant to join our team. This full-time role provides essential reception and admin support across the centre, ensuring excellent patient service. Hours: 37.5 per week, Monday-Friday 8am-10pm and Saturday 9am-5pm. You will organise bookings, paperwork, invoices, and patient records while keeping a welcoming reception and smooth operations.
Job Description Lifestyle & Wellness Co-ordinator (Bank) Cleveland House Care Home Address 2 Cleveland Road, Edgerton, Huddersfield, West Yorkshire HD1 4PN Carehome.co.uk rating: 9.8/10 Salary: £12.75 - £13.75 per hour dependent on experience Bank Contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle & Wellness Co-ordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll Help Us Make Health Happen By Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications Needed For This Role You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal on every shift DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type Full time Job Area Location: Cleveland House
Sep 18, 2026
Full time
Job Description Lifestyle & Wellness Co-ordinator (Bank) Cleveland House Care Home Address 2 Cleveland Road, Edgerton, Huddersfield, West Yorkshire HD1 4PN Carehome.co.uk rating: 9.8/10 Salary: £12.75 - £13.75 per hour dependent on experience Bank Contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle & Wellness Co-ordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll Help Us Make Health Happen By Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications Needed For This Role You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal on every shift DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type Full time Job Area Location: Cleveland House
Mindplace Peterborough is seeking an Administrative Assistant to efficiently manage all administrative and receptionist activities. This role supports smooth centre operations and excellent customer service for adults and children. The position is full-time (37.5 hours) with a shift pattern including 2pm-10pm on weekdays and at least one weekend shift, offering supportive benefits and development within Bupa.
Sep 18, 2026
Full time
Mindplace Peterborough is seeking an Administrative Assistant to efficiently manage all administrative and receptionist activities. This role supports smooth centre operations and excellent customer service for adults and children. The position is full-time (37.5 hours) with a shift pattern including 2pm-10pm on weekdays and at least one weekend shift, offering supportive benefits and development within Bupa.
Administrative Assistant - Mindplace Serpentine Green Hargate Way, Hampton, Peterborough, PE7 8BE Permanent. Full time, 37.5 hours. £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. Job Description Mindplace Peterborough, Serpentine Green Hargate Way, Hampton, Peterborough, PE7 8BE Permanent. Full time, 37.5 hours. Hours will consist of a combination of weekday shifts 2pm-10pm and at least one shift over the weekend Sat 9am-5pm or Sun 11am-5pm with some flexibility to cover day shifts as required £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll Help Us Make Health Happen By Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications Needed For This Role Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal Characteristics Flexible with hours, days and shift patterns (please only apply if you can commit to the hours required for our centre) Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets Wagestream - Have early access up to 40% of your earned wages within minutes Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Mindplace Peterborough
Sep 18, 2026
Full time
Administrative Assistant - Mindplace Serpentine Green Hargate Way, Hampton, Peterborough, PE7 8BE Permanent. Full time, 37.5 hours. £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. Job Description Mindplace Peterborough, Serpentine Green Hargate Way, Hampton, Peterborough, PE7 8BE Permanent. Full time, 37.5 hours. Hours will consist of a combination of weekday shifts 2pm-10pm and at least one shift over the weekend Sat 9am-5pm or Sun 11am-5pm with some flexibility to cover day shifts as required £27,900 Per Annum Plus Excellent Benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll Help Us Make Health Happen By Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications Needed For This Role Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal Characteristics Flexible with hours, days and shift patterns (please only apply if you can commit to the hours required for our centre) Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets Wagestream - Have early access up to 40% of your earned wages within minutes Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Mindplace Peterborough
Bupa UK is recruiting a Registered Nurse (Days) at Trowbridge Oaks Care Home in West Ashton Road, Trowbridge BA14 6DW. This part-time role offers 24 hours per week with shifts of 6 or 12 hours and pay of £18.41-£21.48 per hour. You'll work within Bupa's care home team, focusing on holistic resident care, supervising and mentoring staff, and using digital tools to support clinical excellence. Training and development are provided as you deliver person-centred care.
Sep 15, 2026
Full time
Bupa UK is recruiting a Registered Nurse (Days) at Trowbridge Oaks Care Home in West Ashton Road, Trowbridge BA14 6DW. This part-time role offers 24 hours per week with shifts of 6 or 12 hours and pay of £18.41-£21.48 per hour. You'll work within Bupa's care home team, focusing on holistic resident care, supervising and mentoring staff, and using digital tools to support clinical excellence. Training and development are provided as you deliver person-centred care.
Contract - Part Time - 24 Hours Contract Per Week Paid breaks & £1,000 Welcome Bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. Job Description Job title: Registered Nurse (Days) Location: Bupa Trowbridge Oaks Care Home - West Ashton Road Trowbridge BA14 6DW Salary: £18.41 - £21.48 Per Hour Contract - Part Time - 24 Hours Contract Per Week Shifts - Mixture of Long and Split Days (6 or 12 Hour Shifts) Paid breaks & £1,000 Welcome Bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll Help Us Make Health Happen By Taking responsibility for the well being of our residents and making sure their physical, emotional and social needs are met Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications Needed For This Role As a Registered Nurse, with a valid NMC pin, you'll be responsible for managing the unit alongside clinical duties in the home. This includes oversight of care, administering and ordering medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You have previous experience ensuring policies and standards are kept to a high clinical standard. You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks. As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve. Effective communication and reporting skills are essential in order to effectively handover clinical issues to other team members and health care professionals. If working at night this will require enhanced skills to ensure patient safety as primarily you will be working alone with limited support from other healthcare professionals you will need to have strong critical thinking skills, need to be confident and self reliant with the ability to manage care staff and remain calm in an emergency situation Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type Part time Job Area Nursing & Theatres Locations Trowbridge Oaks
Sep 15, 2026
Full time
Contract - Part Time - 24 Hours Contract Per Week Paid breaks & £1,000 Welcome Bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. Job Description Job title: Registered Nurse (Days) Location: Bupa Trowbridge Oaks Care Home - West Ashton Road Trowbridge BA14 6DW Salary: £18.41 - £21.48 Per Hour Contract - Part Time - 24 Hours Contract Per Week Shifts - Mixture of Long and Split Days (6 or 12 Hour Shifts) Paid breaks & £1,000 Welcome Bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll Help Us Make Health Happen By Taking responsibility for the well being of our residents and making sure their physical, emotional and social needs are met Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications Needed For This Role As a Registered Nurse, with a valid NMC pin, you'll be responsible for managing the unit alongside clinical duties in the home. This includes oversight of care, administering and ordering medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You have previous experience ensuring policies and standards are kept to a high clinical standard. You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks. As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve. Effective communication and reporting skills are essential in order to effectively handover clinical issues to other team members and health care professionals. If working at night this will require enhanced skills to ensure patient safety as primarily you will be working alone with limited support from other healthcare professionals you will need to have strong critical thinking skills, need to be confident and self reliant with the ability to manage care staff and remain calm in an emergency situation Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type Part time Job Area Nursing & Theatres Locations Trowbridge Oaks