Trescal Ltd

Are you an experienced Administrator seeking to join the world's leading calibration services company, offering flexible work options and excellent career growth opportunities? If so, we have an exciting opportunity for you as a Customer Services Administrator based in Derby. About the Role Joining our team as an Administrator for Raynesway, you will be responsible for delivering exceptional customer service and be expected to deal with customer service related queries and deal efficiently with and monitor customer enquiries. You will be required to facilitate visitors access to site and also be a central point of contact for all Contractors. You will monitor and track customer assets using relevant in-house systems. Looking after Customer emails and acting as the central point of contact for Raynesway Cal inbox. Building relationships both with the customer and internally liaising with other departments and branches. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Requirements Previous experience working in a Customer Service or administrator in a Customer Facing role Excellent IT skills and knowledge of Office Suite Excellent telephone manner and communication skills Proven organisational skills and ability to perform multiple tasks efficiently and in line with specific timelines. Self motivated and team-orientated

Are you experienced in Procurement, would you like to join the world's leading calibration services company, offering flexible work options and excellent career growth opportunities? If so, we have an exciting opportunity for you as a Procurement Specialist based at our Derby site, working for one of our largest customers. About the Role Joining our team as a Procurement Specialist, you will be responsible for identifying new suppliers and managing and building those relationships, ensuring supplier performance is maintained in line with agreed KPIs to maximise customer satisfaction. Manage the full procurement process - including supplier intelligence, product awareness and fit for purpose suggestions and ensuring product reliability and servicing requirements/implications. Provide a strong customer service focus. Adhere to the governance agreement for reporting and meetings ensuring all information is available and presented as required. Developing tiers of approved and registered suppliers. Ensuring and understanding all Raynesway requirements. Manage the process of requisitions and PO's for the procurement of goods and services. Liaise with third parties and other departments to resolve any issues. Provide Asset Management responsibilities. Management of Export Control in line with the law. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Requirements Technical purchasing experience with the ability to assimilate technical information MCIPS qualification or working towards or relevant experience Excellent telephone manner and communication skills Experience of working with minimum supervision in a busy and demanding environment Organisational skills and ability to meet deadlines