JOIN US We may be new, but our hotels the ibis Styles and Mercure Paignton are already building a reputation for our exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. Our employees work across both hotels, the ibis Styles and Mercure Paignton creating a welcoming team culture. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. OUR BENEFITS You will have access to a benefits package we believe truly works for our people: Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out PAY £12.37 per hour - 40 hour contract A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL What you'll be doing: Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience. Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy. Support and guide the team, helping with training and encouraging everyone to deliver their best. Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive. Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating. Monitor stock levels and assist with inventory, ensuring we're set up for success every shift. Help with scheduling and shift planning, making sure the team is prepared and ready to go. Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety. WHAT WE NEED FROM YOU A natural people person who's excited to take on a leadership role, with some experience in food and beverage. Strong communication skills, able to motivate and energise team members while keeping things running smoothly. Quick thinking and problem-solving skills to handle guest needs on the fly. Organised and adaptable, managing multiple tasks with ease. A team player through and through, ready to jump in wherever needed to support the crew. High energy and a flexible attitude, thriving in a fast-paced, lively setting. Previous Food and Beverage or Bar Supervisory experience. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Feb 20, 2025
Full time
JOIN US We may be new, but our hotels the ibis Styles and Mercure Paignton are already building a reputation for our exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. Our employees work across both hotels, the ibis Styles and Mercure Paignton creating a welcoming team culture. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. OUR BENEFITS You will have access to a benefits package we believe truly works for our people: Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out PAY £12.37 per hour - 40 hour contract A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL What you'll be doing: Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience. Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy. Support and guide the team, helping with training and encouraging everyone to deliver their best. Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive. Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating. Monitor stock levels and assist with inventory, ensuring we're set up for success every shift. Help with scheduling and shift planning, making sure the team is prepared and ready to go. Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety. WHAT WE NEED FROM YOU A natural people person who's excited to take on a leadership role, with some experience in food and beverage. Strong communication skills, able to motivate and energise team members while keeping things running smoothly. Quick thinking and problem-solving skills to handle guest needs on the fly. Organised and adaptable, managing multiple tasks with ease. A team player through and through, ready to jump in wherever needed to support the crew. High energy and a flexible attitude, thriving in a fast-paced, lively setting. Previous Food and Beverage or Bar Supervisory experience. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us! OUR BENEFITS You will have access to a benefits package we believe truly works for our people: Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL What you'll be doing: Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in. Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease. Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere. Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience. Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met. Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised. Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll. Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience. WHAT WE NEED FROM YOU A people-person with front desk or guest services experience, and ideally some leadership skills under their belt. Exceptional communication skills and a natural problem-solver, ready to step in when things get busy. Organised and detail-oriented, especially when handling guest reservations and billing accuracy. Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike. Ready to make quick, confident decisions that keep things running smoothly. High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Feb 19, 2025
Full time
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us! OUR BENEFITS You will have access to a benefits package we believe truly works for our people: Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL What you'll be doing: Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in. Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease. Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere. Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience. Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met. Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised. Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll. Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience. WHAT WE NEED FROM YOU A people-person with front desk or guest services experience, and ideally some leadership skills under their belt. Exceptional communication skills and a natural problem-solver, ready to step in when things get busy. Organised and detail-oriented, especially when handling guest reservations and billing accuracy. Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike. Ready to make quick, confident decisions that keep things running smoothly. High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for ne click apply for full job details
Nov 30, 2022
Full time
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for ne click apply for full job details
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for ne click apply for full job details
Nov 30, 2022
Full time
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for ne click apply for full job details