Hamilton Woods

Head of Customer Service Permanent Full Time £85,000 + £4,000 Car Allowance Home Based with occasional travel to Northamptonshire We are currently working on behalf of a well-established housing provider to recruit a Head of Customer Service on a permanent basis. Responsibilities of the Head of Customer Service include: Leading customer services, complaints, customer engagement and community investm click apply for full job details

Gas Supervisor 35 hours per week Manchester 2 months+ £31.50 Umbrella OR £23.80 PAYE + holiday Hamilton Woods Associates are working with a Social Housing provider that is looking for a Gas Supervisor to oversee gas compliance for servicing and breakdowns, and ensure all works are delivered safely and in line with current legislation. A van and fuel card is provided. Responsibilities of the Gas Supervi

Senior Investment Manager Permanent £55-60k + car allowance West Midlands Hamilton Woods Associates are currently recruiting for a Senior Investment Manager to provide be responsible for the day-to-day programme and project management, on a permanent basis. Duties and Responsibilities of the Asset Manager: Provide effective and strong leadership to the services and asset management teams Ensure co click apply for full job details

FP&A Analyst Location: Redditch (Hybrid - 3 days office / 2 days home) Salary: £45,000 - £55,000 Type: Permanent The Role We are supporting a well-established, growing organisation in the recruitment of an FP&A Analyst to join a high-performing finance team click apply for full job details

Lettings Assistant Temporary, 6 months+ £18 Umbrella Manchester Hamilton Woods Associates are currently recruiting for a Lettings Assistant to deliver effective administrative support, including updating housing applications, managing tenancy terminations and creations, overseeing inboxes and housing systems and provide basic tenancy-related advice. Responsibilities of the Lettings Assistant include: Provided a professional administration support service for the lettings and tenancy management teams Assisted with the advertising, shortlisting and letting of properties Advised current tenants on re-housing options Provided basic advice on tenancy issues Assisted the team to achieve high levels of sustainable lettings Ensured customer sustain their tenancies for as long as possible Requirements of the Lettings Assistant includes: Previous experience within lettings To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Gas Supervisor 35 hours per week Manchester 2 months+ 31.50 Umbrella OR 23.80 PAYE + holiday Hamilton Woods Associates are working with a Social Housing provider that is looking for a Gas Supervisor to oversee gas compliance for servicing and breakdowns, and ensure all works are delivered safely and in line with current legislation. A van and fuel card is provided. Responsibilities of the Gas Supervisor: Supported a team of 12 gas engineers (servicing and breakdown) Acting as the nominated Qualified Supervisor for the organisation's Gas Safe registration Ensuring all gas works are carried out in accordance with the Gas Safety Regulations Approving certificates Carrying out technical audits and post-inspections of engineers' work Investigating technical failures, incidents and non-compliance issue Providing technical guidance and support to gas engineers Ensuring engineers are working within their scope of competence and hold up to-date ACS qualification Maintaining accurate compliance records and documentation Supporting the development and review of gas safety policies and procedures Working closely with Compliance and Property Services teams to ensure statutory targets are met Reporting on gas compliance performance to senior management Essential criteria of the Gas Supervisor: Current ACS gas qualifications (relevant domestic competencies) Previous experience working within social housing or a landlord compliance environment Strong knowledge of gas safety legislation and compliance requirements Experience carrying out technical audits and inspections Full UK driving licence

Domestic Abuse Support Worker 12 month Fixed Term Contract 27,500- 28,500 Bradford Hamilton Woods are recruiting for a charitable organisation that is requiring a Domestic Abuse Support Worker to work with men, women and children fleeing domestic abuse. The role is initially offered on a 12 month FTC, with scope for the role to become permanent. The working hours are 9am-5pm Monday - Friday Please note: we can only accept applications from women under schedule 9 (part 1) of the Equality Act 2010 Duties of the Domestic Abuse Support Worker: Supporting individuals and families fleeing domestic violence living within temporary accommodation Creating independent support packages Safeguarding clients and actively reducing the risk of further harm Working with partner agencies and forging strong relationships Empowering clients to reach their goals and move towards independent living Essential requirements of the Domestic Abuse Support Worker: Enhanced DBS or willingness to undergo one Previous experience working within domestic violence/ sexual violence or a with a vulnerable client group supporting within a housing support capacity Desirable requirements of the Domestic Abuse Support Worker: Ability to speak additional languages such as Urdu or Punjabi is advantageous Driving licence and access to a vehicle Benefits of the Domestic Abuse Support Worker: 30 days annual leave + bank holidays Enhanced maternity pay Healthcare schemes Employee discount scheme Employee wellbeing programme

Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Head of Customer Service Permanent Full Time 85,000 + 4,000 Car Allowance Home Based with occasional travel to Northamptonshire We are currently working on behalf of a well-established housing provider to recruit a Head of Customer Service on a permanent basis. Responsibilities of the Head of Customer Service include: Leading customer services, complaints, customer engagement and community investment functions Ensuring compliance with consumer standards and the Housing Ombudsman Complaint Handling Code Overseeing Tenant Satisfaction Measures (TSMs) and customer insight programmes to drive continuous improvement Using performance data and customer trends to improve KPIs and satisfaction outcomes Managing budgets, governance and risk across service areas Embedding a customer-centric culture and providing visible, inclusive leadership Leading on social value delivery and place-shaping initiatives Requirements of the Head of Customer Service include: Significant senior leadership experience within a customer-facing environment for the housing sector

Receptionist Manchester City Centre Temporary - Permanent 13.50 PAYE + holiday 35 hrs pw Duties of the Receptionist: Working within a supported housing service that supports young people aged 16- 25 years Acting as first point of contact for residents, visitors and support services Carrying out a range of reception and administrative duties Meeting and greeting visitors Assisting residents with forms and applications Handling money such as rent payments and petty cash Ensuring records are accurately maintained Preparing meeting rooms for conferences, training and events Keeping information displays up to date Undertaking health and safety inspections alongside Support Workers Requirements of the Receptionist: Basic or Enhanced DBS (or willingness to undergo one) Strong IT skills

Housing Officer Permanent Full Time 35,500 - 36,000 (plus 1600 Car Allowance per annum) Northampton We are currently working on behalf of a public sector client to recruit to a Housing Officer on a permanent basis in Northamptonshire. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.