Office Manager Department: Administration Employment Type: Permanent Location: Battersea, London Description Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. We are seeking an organised and proactive Office & Facilities Manager to oversee the day-to-day operations of our divisional Head Office at Chelsea Bridge Wharf. This position ensures the smooth running of the workplace, manages the reception team, implements office-wide procedures, and maintains a productive, safe, and welcoming environment for our people and visitors. The role Manage all aspects of office and facilities administration, including supplies, equipment, EV chargers, staff lockers, and storage. Develop and maintain office and reception Standard Operating Procedures. Oversee reception services, including visitor access, calls, fobs, and parking passes. Lead our Green Office initiatives and ensure the workplace meets safety and functionality standards. Line-manage the Receptionist, including training and development; provide reception cover when needed. Support employee onboarding, office inductions, and workplace access coordination. Act as the main point of contact for office and facilities queries. Manage supplier relationships, contract negotiations, and office-related budgets, including invoice and purchase order processing. Coordinate cleaning, maintenance, waste disposal, and security services. Plan office layouts, seating, and procurement of furniture, consumables, and IT equipment. Ensure compliance with health and safety legislation, including risk assessments and fire safety protocols. Maintain compliance records and oversee health and safety for staff and the premises. Drive continuous improvement initiatives and resolve operational issues proactively. Experience required Proven experience in administrative, facilities, or operational roles within an office environment. Experience in basic facilities management, including coordination of building services, space planning, and safety compliance. Prior experience managing receptionists, assistants, or junior team members is desirable. Proficient in Microsoft Office Suite, including Excel, with basic IT troubleshooting skills. Comfortable negotiating contracts, processing invoices, and managing office budgets. Experience working with service providers and monitoring building systems is a plus. Strong problem-solving abilities with a calm, solutions-focused approach. Good working knowledge of UK workplace regulations; familiarity with the Health and Safety at Work Act 1974 is preferred. Holds valid First Aid and Fire Marshal certificates; DSE Assessor certification is advantageous (or willingness to complete upon appointment). Excellent verbal and written communication skills. Adaptable and composed when managing multiple tasks or projects simultaneously, with an approachable and professional demeanour. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Jul 28, 2025
Full time
Office Manager Department: Administration Employment Type: Permanent Location: Battersea, London Description Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. We are seeking an organised and proactive Office & Facilities Manager to oversee the day-to-day operations of our divisional Head Office at Chelsea Bridge Wharf. This position ensures the smooth running of the workplace, manages the reception team, implements office-wide procedures, and maintains a productive, safe, and welcoming environment for our people and visitors. The role Manage all aspects of office and facilities administration, including supplies, equipment, EV chargers, staff lockers, and storage. Develop and maintain office and reception Standard Operating Procedures. Oversee reception services, including visitor access, calls, fobs, and parking passes. Lead our Green Office initiatives and ensure the workplace meets safety and functionality standards. Line-manage the Receptionist, including training and development; provide reception cover when needed. Support employee onboarding, office inductions, and workplace access coordination. Act as the main point of contact for office and facilities queries. Manage supplier relationships, contract negotiations, and office-related budgets, including invoice and purchase order processing. Coordinate cleaning, maintenance, waste disposal, and security services. Plan office layouts, seating, and procurement of furniture, consumables, and IT equipment. Ensure compliance with health and safety legislation, including risk assessments and fire safety protocols. Maintain compliance records and oversee health and safety for staff and the premises. Drive continuous improvement initiatives and resolve operational issues proactively. Experience required Proven experience in administrative, facilities, or operational roles within an office environment. Experience in basic facilities management, including coordination of building services, space planning, and safety compliance. Prior experience managing receptionists, assistants, or junior team members is desirable. Proficient in Microsoft Office Suite, including Excel, with basic IT troubleshooting skills. Comfortable negotiating contracts, processing invoices, and managing office budgets. Experience working with service providers and monitoring building systems is a plus. Strong problem-solving abilities with a calm, solutions-focused approach. Good working knowledge of UK workplace regulations; familiarity with the Health and Safety at Work Act 1974 is preferred. Holds valid First Aid and Fire Marshal certificates; DSE Assessor certification is advantageous (or willingness to complete upon appointment). Excellent verbal and written communication skills. Adaptable and composed when managing multiple tasks or projects simultaneously, with an approachable and professional demeanour. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Facilities Manager - Build to Rent Application Deadline: 25 July 2025 Department: Build to Rent Employment Type: Permanent Location: Oval, London Description Berkeley Group is building the next generation of rental living - places that combine design excellence with sustainability, service, and strong communities. With our 2030 Vision as our blueprint, we're delivering homes that support wellbeing, reduce environmental impact, and create long-term value for residents and investors alike. As our Build to Rent (B2R) portfolio continues to expand, we're looking for a Facilities Manager to be responsible for maintaining building services, managing contractors, liaising with compliance and health & safety and driving operational efficiencies. This is a key role that requires a proactive, hands-on approach to maintaining high standards across the portfolio. The Facilities Manager will be responsible for maintaining building services, managing contractors, liaising with compliance and health & safety and driving operational efficiencies. This is a key role that requires a proactive, hands-on approach to maintaining high standards across the portfolio. The role Oversee the maintenance and repairs of all building services, ensuring a safe and comfortable living environment. Ensuring building systems and equipment meet operational expectations, which will mean a hands-on approach to problem solving. Pro-active monitoring of building performance to identify any trends and inefficiencies. Lead contractor and supplier management, ensuring service levels are met and value for money is achieved. Conduct regular site inspections, identifying and resolving any maintenance issues proactively. Work closely with specialist contractors, repairs and maintenance co-ordinator, property management and leasing teams to ensure a seamless and high-quality resident experience. Act as a point of escalation for any facility-related resident complaints, addressing and resolving issues with confidence and expertise. Assist with budget management and cost control, ensuring facilities operations remain efficient and within budget. Support sustainability initiatives, helping to improve energy efficiency and environmental performance within the development. Manage and mentor on-site facilities teams, ensuring a high standard of service delivery. Support technical and lifecycles projects as and when required. Experience required Proven experience in facilities management within the Build to Rent, PRS, or luxury residential sectors. Strong knowledge of building systems, maintenance best practices, and compliance regulations. A recognised health & safety qualification (e.g., IOSH, NEBOSH) would be highly desirable. Experience in contractor and supplier management, ensuring high-quality service delivery. Excellent organisational and problem-solving skills with a hands-on approach. Strong leadership and communication abilities, with the ability to liaise effectively with internal and external stakeholders. A proactive, resident-focused mindset, committed to delivering an outstanding experience. Flexibility to assist in out of hours escalations when required. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Jul 24, 2025
Full time
Facilities Manager - Build to Rent Application Deadline: 25 July 2025 Department: Build to Rent Employment Type: Permanent Location: Oval, London Description Berkeley Group is building the next generation of rental living - places that combine design excellence with sustainability, service, and strong communities. With our 2030 Vision as our blueprint, we're delivering homes that support wellbeing, reduce environmental impact, and create long-term value for residents and investors alike. As our Build to Rent (B2R) portfolio continues to expand, we're looking for a Facilities Manager to be responsible for maintaining building services, managing contractors, liaising with compliance and health & safety and driving operational efficiencies. This is a key role that requires a proactive, hands-on approach to maintaining high standards across the portfolio. The Facilities Manager will be responsible for maintaining building services, managing contractors, liaising with compliance and health & safety and driving operational efficiencies. This is a key role that requires a proactive, hands-on approach to maintaining high standards across the portfolio. The role Oversee the maintenance and repairs of all building services, ensuring a safe and comfortable living environment. Ensuring building systems and equipment meet operational expectations, which will mean a hands-on approach to problem solving. Pro-active monitoring of building performance to identify any trends and inefficiencies. Lead contractor and supplier management, ensuring service levels are met and value for money is achieved. Conduct regular site inspections, identifying and resolving any maintenance issues proactively. Work closely with specialist contractors, repairs and maintenance co-ordinator, property management and leasing teams to ensure a seamless and high-quality resident experience. Act as a point of escalation for any facility-related resident complaints, addressing and resolving issues with confidence and expertise. Assist with budget management and cost control, ensuring facilities operations remain efficient and within budget. Support sustainability initiatives, helping to improve energy efficiency and environmental performance within the development. Manage and mentor on-site facilities teams, ensuring a high standard of service delivery. Support technical and lifecycles projects as and when required. Experience required Proven experience in facilities management within the Build to Rent, PRS, or luxury residential sectors. Strong knowledge of building systems, maintenance best practices, and compliance regulations. A recognised health & safety qualification (e.g., IOSH, NEBOSH) would be highly desirable. Experience in contractor and supplier management, ensuring high-quality service delivery. Excellent organisational and problem-solving skills with a hands-on approach. Strong leadership and communication abilities, with the ability to liaise effectively with internal and external stakeholders. A proactive, resident-focused mindset, committed to delivering an outstanding experience. Flexibility to assist in out of hours escalations when required. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
To support to the Finance Team through assisting with the provision of a professional and timely accounting service in respect of payments of invoices and expenses, and the production of accurate reporting and management of company accounts, while completing an accredited accountancy qualification. Responsibilities and Accountabilities: Asssiting with the preparation of monthly board reports to Executive Management Team Preparation of weekly reporting to senior management on Key Performance Indicators including sales rates, secured cash flows, build spend and programme dates Maintenance of the Profit & Cashflow Forecast system (PCF) - database of current and future year costs, revenues and cash flows Maintenance other finance databases (e.g. Xpedeon, Coda) Supporting the preparation, analysis and communication of the annual budget & monthly management accounts Preparation and posting of journals Completing the bank reconciliations for all relevant bank accounts in a timely manner Assisting with financial reporting obligations (e.g. VAT & CIS reporting) Assisting with weekly checks & updates to sales reservations Providing general administrative and secretarial support to all areas of the Finance department to ensure effective, accurate and timely delivery of financial reporting to aid key strategic decisions Supporting the Senior Finance Team in any ad-hoc projects and/or implementation of strategies to improve operations performance Providing ad-hoc support to the Accounts Payable team including assistance with processing invoices and subcontractor valuations, and distribution of invoices to departments on weekly basis Liaising with suppliers and staff to resolve invoice queries in a timely manner Assisting with ensuring all relevant documentation related to payment of invoices is accurate and attached, such as bank details and company addresses Competencies: Completion of an undergraduate degree, preferably in Finance Eagerness to complete an accredited accounting qualification (e.g. ACA) Experience using an accounting system preferred but not essential Outstanding attention to detail Intermediate to advanced skills in Microsoft Excel preferred Experience working with Microsoft Word and Outlook preferred Person Specification: Proactive, self-driven, results-oriented with a positive outlook Keen to deliver exceptional customer service Flexible and reliable Credible, and comfortable in dealing with a wide variety of stakeholders
Feb 27, 2022
Full time
To support to the Finance Team through assisting with the provision of a professional and timely accounting service in respect of payments of invoices and expenses, and the production of accurate reporting and management of company accounts, while completing an accredited accountancy qualification. Responsibilities and Accountabilities: Asssiting with the preparation of monthly board reports to Executive Management Team Preparation of weekly reporting to senior management on Key Performance Indicators including sales rates, secured cash flows, build spend and programme dates Maintenance of the Profit & Cashflow Forecast system (PCF) - database of current and future year costs, revenues and cash flows Maintenance other finance databases (e.g. Xpedeon, Coda) Supporting the preparation, analysis and communication of the annual budget & monthly management accounts Preparation and posting of journals Completing the bank reconciliations for all relevant bank accounts in a timely manner Assisting with financial reporting obligations (e.g. VAT & CIS reporting) Assisting with weekly checks & updates to sales reservations Providing general administrative and secretarial support to all areas of the Finance department to ensure effective, accurate and timely delivery of financial reporting to aid key strategic decisions Supporting the Senior Finance Team in any ad-hoc projects and/or implementation of strategies to improve operations performance Providing ad-hoc support to the Accounts Payable team including assistance with processing invoices and subcontractor valuations, and distribution of invoices to departments on weekly basis Liaising with suppliers and staff to resolve invoice queries in a timely manner Assisting with ensuring all relevant documentation related to payment of invoices is accurate and attached, such as bank details and company addresses Competencies: Completion of an undergraduate degree, preferably in Finance Eagerness to complete an accredited accounting qualification (e.g. ACA) Experience using an accounting system preferred but not essential Outstanding attention to detail Intermediate to advanced skills in Microsoft Excel preferred Experience working with Microsoft Word and Outlook preferred Person Specification: Proactive, self-driven, results-oriented with a positive outlook Keen to deliver exceptional customer service Flexible and reliable Credible, and comfortable in dealing with a wide variety of stakeholders
Our Graduate Scheme is a two year programme that will equip you with the tools needed to have a successful career at Berkeley Group and will give you exposure to all areas of the business. From day one you will gain real hands-on experience on cutting edge projects whilst being supported and nurtured by market-leading experts. You start your career with a two week induction designed to give you a dynamic and informative experience ahead of your start date. We offer graduates the opportunity to be involved in roles at all stages of the development cycle. You will gain experience and exposure in all core areas of the business by integrating yourself into them in 4-6 week cycles all of which are completed during months 1-6. For months 7-24 you will be back in your business learning about your department and if applicable starting your professional accreditation. The Technical department focuses on managing the design process of the development once planning consent is granted. As a technical graduate you will be liaising closely with the land, commercial and construction departments to ensure a seamless transition from design through procurement and construction. You will be managing the entire design process and ensuring the requirements stipulated at planning are adhered to.
Dec 02, 2021
Full time
Our Graduate Scheme is a two year programme that will equip you with the tools needed to have a successful career at Berkeley Group and will give you exposure to all areas of the business. From day one you will gain real hands-on experience on cutting edge projects whilst being supported and nurtured by market-leading experts. You start your career with a two week induction designed to give you a dynamic and informative experience ahead of your start date. We offer graduates the opportunity to be involved in roles at all stages of the development cycle. You will gain experience and exposure in all core areas of the business by integrating yourself into them in 4-6 week cycles all of which are completed during months 1-6. For months 7-24 you will be back in your business learning about your department and if applicable starting your professional accreditation. The Technical department focuses on managing the design process of the development once planning consent is granted. As a technical graduate you will be liaising closely with the land, commercial and construction departments to ensure a seamless transition from design through procurement and construction. You will be managing the entire design process and ensuring the requirements stipulated at planning are adhered to.
Job Purpose: The Sales Academy seeks to recruit and train a select number of people to become professional Sales Consultants. Once you have completed your initial training at the Berkeley Sales Academy, you will go on to sell some of most prestigious new homes in London and the South of England. Candidates must have the right attitude and personality, as well as being passionate and focused on wanting to deliver a first class customer sales experience. Frequently Asked Questions: Do I need previous sales or industry experience? Previous sales experience (preferred) or industry experience is not necessary although you must have the right attitude/personality and be passionate and focused on wanting to deliver a first class customer sales experience. What training will be provided and how long will it last? On joining the Berkeley Group Sales Academy, successful candidates will embark on 9 weeks of intensive training. Part of the training will be theory based; during which you will learn all the required processes and procedures, as well as basic sales training. The remaining time will be spent on developments in sales offices, dealing with purchasers, understanding the sales process and how to deliver exceptional service levels. How much will I earn during the training period and once I become an operational Sales Consultant? The starting salary for Academy trainees will be £23,000 pa (+ London weighting if applicable). Following satisfactory completion of the Academy training period, which will include an exam/interview, an Academy Certificate will be awarded and candidates will become a sales consultant on a Berkeley Group development. On completion of 6 months employment you will be awarded an additional £1k bonus. Once operating as a sales consultant, ie after 9 weeks, candidates would be eligible for the development based commission/bonus scheme, which typically amounts to £12-£15k pa. This remuneration structure provides potential earning capability of £35-£40k OTE, depending on sales performance. What opportunities for progression are there within Berkeley? There is a good career ladder in Berkeley for successful sales staff than can involve managing an individual development or group of developments with potentially higher remuneration. The testimonial pages provide more information on Sales Academy trainees who have achieved significant career progression within Berkeley Group. Person Specification: Customer Focused Effective Communicator Ability to Influence Excellent attention to detail Proactive and self-motivated Excellent at establishing and maintaining relationships Skilled at setting expectations and consistently delivering to the quality standard promised Flexible to adapt to all situations and use own initiative .
Dec 02, 2021
Full time
Job Purpose: The Sales Academy seeks to recruit and train a select number of people to become professional Sales Consultants. Once you have completed your initial training at the Berkeley Sales Academy, you will go on to sell some of most prestigious new homes in London and the South of England. Candidates must have the right attitude and personality, as well as being passionate and focused on wanting to deliver a first class customer sales experience. Frequently Asked Questions: Do I need previous sales or industry experience? Previous sales experience (preferred) or industry experience is not necessary although you must have the right attitude/personality and be passionate and focused on wanting to deliver a first class customer sales experience. What training will be provided and how long will it last? On joining the Berkeley Group Sales Academy, successful candidates will embark on 9 weeks of intensive training. Part of the training will be theory based; during which you will learn all the required processes and procedures, as well as basic sales training. The remaining time will be spent on developments in sales offices, dealing with purchasers, understanding the sales process and how to deliver exceptional service levels. How much will I earn during the training period and once I become an operational Sales Consultant? The starting salary for Academy trainees will be £23,000 pa (+ London weighting if applicable). Following satisfactory completion of the Academy training period, which will include an exam/interview, an Academy Certificate will be awarded and candidates will become a sales consultant on a Berkeley Group development. On completion of 6 months employment you will be awarded an additional £1k bonus. Once operating as a sales consultant, ie after 9 weeks, candidates would be eligible for the development based commission/bonus scheme, which typically amounts to £12-£15k pa. This remuneration structure provides potential earning capability of £35-£40k OTE, depending on sales performance. What opportunities for progression are there within Berkeley? There is a good career ladder in Berkeley for successful sales staff than can involve managing an individual development or group of developments with potentially higher remuneration. The testimonial pages provide more information on Sales Academy trainees who have achieved significant career progression within Berkeley Group. Person Specification: Customer Focused Effective Communicator Ability to Influence Excellent attention to detail Proactive and self-motivated Excellent at establishing and maintaining relationships Skilled at setting expectations and consistently delivering to the quality standard promised Flexible to adapt to all situations and use own initiative .
Our Graduate Scheme is a two year programme that will equip you with the tools needed to have a successful career at Berkeley Group and will give you exposure to all areas of the business. From day one you will gain real hands-on experience on cutting edge projects whilst being supported and nurtured by market-leading experts. You start your career with a two week induction designed to give you a dynamic and informative experience ahead of your start date. We offer graduates the opportunity to be involved in roles at all stages of the development cycle. You will gain experience and exposure in all core areas of the business by integrating yourself into them in 4-6 week cycles all of which are completed during months 1-6. For months 7-24 you will be back in your business learning about your department and if applicable starting your professional accreditation. The Construction department manages the build process from receipt of working drawings through to the delivery of homes and commercial property to the end user. There will be plenty of time out of the office on site, coordinating all contractors working on our sites and taking responsibility for health and safety and sustainability issues.
Dec 02, 2021
Full time
Our Graduate Scheme is a two year programme that will equip you with the tools needed to have a successful career at Berkeley Group and will give you exposure to all areas of the business. From day one you will gain real hands-on experience on cutting edge projects whilst being supported and nurtured by market-leading experts. You start your career with a two week induction designed to give you a dynamic and informative experience ahead of your start date. We offer graduates the opportunity to be involved in roles at all stages of the development cycle. You will gain experience and exposure in all core areas of the business by integrating yourself into them in 4-6 week cycles all of which are completed during months 1-6. For months 7-24 you will be back in your business learning about your department and if applicable starting your professional accreditation. The Construction department manages the build process from receipt of working drawings through to the delivery of homes and commercial property to the end user. There will be plenty of time out of the office on site, coordinating all contractors working on our sites and taking responsibility for health and safety and sustainability issues.
