Job Title: Security Officer Ref. 3426 Mind Achieving Impact Award Social Mobility Foundation Award The Times Top 100 Disability confident leader The Prince's Responsible Business Department: Security Officers Location(s): Manchester Job description Salary and Hours:Extended Day Officers: £30,101 Monday to Friday. Each week you will work a different shift pattern of either 07:00-15:00 or 11:00-19:00. 24-Hour Officers: £35,246 A 12-hour shift pattern comprising 2 days and 2 nights. This will include: 2 day shifts (covering 0700-19:00 including an hour s unpaid meal break, 2 night shifts covering 19:00-07:00 including an hour s unpaid meal break) and 4 days off. Flexible Working: Due to the nature of the roles, flexible or remote working isn t possible. Please be reassured that we ll work with you to ensure you have a good work-life balance, taking into account any responsibilities outside of work as far as possible. About Us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role As one of our Security Officers, you ll be the first point of contact for visitors and staff as they enter our buildings. Working alongside a close-knit team of friendly colleagues, your role will revolve around preparing for and mitigating security risks, all to keep our building and people, safe. Once you join, you ll be fully equipped with all the training you need to feel knowledgeable and confident in any situation. And no prior experience in security is needed: just a willingness to learn and good customer service skills. As part of our Security Control Room and together with your colleagues, you ll oversee access to the building, conduct physical searches, patrol the grounds and monitor CCTV. Whether responding to an alarm, administering first aid, or advising a visitor on our security processes, you ll ensure our security policies are adhered to and maintain accurate written logs of incidents. You ll also be a friendly, reassuring presence. As you greet people from all walks of life including government officials and colleagues from our partner agencies, you ll guide them through any security processes they need to be aware of. As the first person they ll see at GCHQ, you ll make a great first impression, while completing any necessary checks and always remaining vigilant for anything unusual. You ll do it all as part of a team that s just as supportive as they are knowledgeable. As you learn from your colleagues and develop your skills, you ll have the opportunity to grow your career. With opportunities to work with our partner agencies MI5 and MI6, as well as other security teams throughout GCHQ, this could be just the beginning of an exciting career within the UK Intelligence Agencies. About You We re aware that there might be misconceptions about what a Security Officer looks like at GCHQ. But we re not looking for a specific type of person. We re committed to ensuring all candidates, regardless their backgrounds, identities, lived experiences, and perspectives are given the support and training they need to thrive in this role. You don t need previous experience in security to apply, just a willingness to learn. You will need: Customer service experience (e.g. retail, hospitality) Maths and English Language GCSEs at grade C/4 (or their equivalent) or above Basic IT and Microsoft Office skills The ability to commute for your assigned shift time Motivated and proactive in anticipating problems, you ll demonstrate situational awareness and be confident reacting to changing situations. As you ll be part of a team and relaying important information, you ll also be able to communicate clearly and enjoy working with others. You might currently work in customer service, be starting your career, or simply looking for a new challenge. Either way, you ll have interpersonal skills, a friendly attitude, and a real enthusiasm and desire to make an impact as part of our supportive, professional team. You don t need a high level of fitness to apply, but there are physical aspects to the role including foot patrols internally and externally. These may take place on uneven ground, must be completed in all conditions, and can include accessing heavy doors and stairs/lifts. You ll also need to be able to conduct physical search and screen activities which may involve manual lifting/moving of bags and equipment. Training and Development When you join, you ll be trained on everything you need to know to be an effective Security Officer at GCHQ. This will include Security Industry Authority (SIA) certifications and emergency first aid, along with a 1-2-week induction with the security team prior to starting your shift pattern. You ll also be assigned a buddy on shift to support you as you get settled in. Rewards and Benefits You ll receive a starting salary of either £30,101 or £35,246 including shift allowances, depending on role, plus other benefits including: 25 days annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan (travel and parking) Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant, and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: We re Disability Confident GCHQ are proud to have achieved Leader status within the DWP s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our Offer of Interview (OOI). What to Expect Our recruitment process is fair, transparent and based on merit. Here s a brief overview of each stage, in order: Eligibility sift You ll be asked a series of questions so we can determine your eligibility to apply. If you meet the criteria, you ll be directed to the next stage automatically. Application Form and Situational Judgement Test You ll be asked a series of Situational Judgement Test (SJT) questions, as well as questions relating to this vacancy. Application sift looking at your motivation for the role, as well as your answers to the application form questions and the results of your SJT. Virtual Interview If you successfully pass the sift, you ll be offered a virtual interview. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6-9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It s something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can t take any recreational drugs and you ll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practise and will help you manage your application with us more discretely. The role is based in Manchester so you ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application . click apply for full job details
Feb 19, 2025
Full time
Job Title: Security Officer Ref. 3426 Mind Achieving Impact Award Social Mobility Foundation Award The Times Top 100 Disability confident leader The Prince's Responsible Business Department: Security Officers Location(s): Manchester Job description Salary and Hours:Extended Day Officers: £30,101 Monday to Friday. Each week you will work a different shift pattern of either 07:00-15:00 or 11:00-19:00. 24-Hour Officers: £35,246 A 12-hour shift pattern comprising 2 days and 2 nights. This will include: 2 day shifts (covering 0700-19:00 including an hour s unpaid meal break, 2 night shifts covering 19:00-07:00 including an hour s unpaid meal break) and 4 days off. Flexible Working: Due to the nature of the roles, flexible or remote working isn t possible. Please be reassured that we ll work with you to ensure you have a good work-life balance, taking into account any responsibilities outside of work as far as possible. About Us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role As one of our Security Officers, you ll be the first point of contact for visitors and staff as they enter our buildings. Working alongside a close-knit team of friendly colleagues, your role will revolve around preparing for and mitigating security risks, all to keep our building and people, safe. Once you join, you ll be fully equipped with all the training you need to feel knowledgeable and confident in any situation. And no prior experience in security is needed: just a willingness to learn and good customer service skills. As part of our Security Control Room and together with your colleagues, you ll oversee access to the building, conduct physical searches, patrol the grounds and monitor CCTV. Whether responding to an alarm, administering first aid, or advising a visitor on our security processes, you ll ensure our security policies are adhered to and maintain accurate written logs of incidents. You ll also be a friendly, reassuring presence. As you greet people from all walks of life including government officials and colleagues from our partner agencies, you ll guide them through any security processes they need to be aware of. As the first person they ll see at GCHQ, you ll make a great first impression, while completing any necessary checks and always remaining vigilant for anything unusual. You ll do it all as part of a team that s just as supportive as they are knowledgeable. As you learn from your colleagues and develop your skills, you ll have the opportunity to grow your career. With opportunities to work with our partner agencies MI5 and MI6, as well as other security teams throughout GCHQ, this could be just the beginning of an exciting career within the UK Intelligence Agencies. About You We re aware that there might be misconceptions about what a Security Officer looks like at GCHQ. But we re not looking for a specific type of person. We re committed to ensuring all candidates, regardless their backgrounds, identities, lived experiences, and perspectives are given the support and training they need to thrive in this role. You don t need previous experience in security to apply, just a willingness to learn. You will need: Customer service experience (e.g. retail, hospitality) Maths and English Language GCSEs at grade C/4 (or their equivalent) or above Basic IT and Microsoft Office skills The ability to commute for your assigned shift time Motivated and proactive in anticipating problems, you ll demonstrate situational awareness and be confident reacting to changing situations. As you ll be part of a team and relaying important information, you ll also be able to communicate clearly and enjoy working with others. You might currently work in customer service, be starting your career, or simply looking for a new challenge. Either way, you ll have interpersonal skills, a friendly attitude, and a real enthusiasm and desire to make an impact as part of our supportive, professional team. You don t need a high level of fitness to apply, but there are physical aspects to the role including foot patrols internally and externally. These may take place on uneven ground, must be completed in all conditions, and can include accessing heavy doors and stairs/lifts. You ll also need to be able to conduct physical search and screen activities which may involve manual lifting/moving of bags and equipment. Training and Development When you join, you ll be trained on everything you need to know to be an effective Security Officer at GCHQ. This will include Security Industry Authority (SIA) certifications and emergency first aid, along with a 1-2-week induction with the security team prior to starting your shift pattern. You ll also be assigned a buddy on shift to support you as you get settled in. Rewards and Benefits You ll receive a starting salary of either £30,101 or £35,246 including shift allowances, depending on role, plus other benefits including: 25 days annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan (travel and parking) Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant, and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: We re Disability Confident GCHQ are proud to have achieved Leader status within the DWP s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our Offer of Interview (OOI). What to Expect Our recruitment process is fair, transparent and based on merit. Here s a brief overview of each stage, in order: Eligibility sift You ll be asked a series of questions so we can determine your eligibility to apply. If you meet the criteria, you ll be directed to the next stage automatically. Application Form and Situational Judgement Test You ll be asked a series of Situational Judgement Test (SJT) questions, as well as questions relating to this vacancy. Application sift looking at your motivation for the role, as well as your answers to the application form questions and the results of your SJT. Virtual Interview If you successfully pass the sift, you ll be offered a virtual interview. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6-9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It s something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can t take any recreational drugs and you ll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practise and will help you manage your application with us more discretely. The role is based in Manchester so you ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application . click apply for full job details
Role: Infrastructure Engineer/Specialist Infrastructure Engineer Locations: Infrastructure Engineers: London, Cheltenham, Scarborough, Bude Specialist Infrastructure Engineers: London, Cheltenham, Central and Greater Manchester, Scarborough Salary: £32,092 - £48,104 depending on the role and experience + £6,250 London Weighting. A one-off Recruitment Bonus of up to £2000 may be payable on joining, subject to assessment of skills at interview. Skills will be assessed at interview and if applicable a skills payment of up to £4,420-£8,840 may be paid in addition to the above. Skills payments are subject to periodic review. Hours: We offer compressed and part-time hours, and depending on business needs are remote-working friendly. About Us At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in North and South, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you'll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork. The Role In this extremely varied role you could sometimes be working in a small team of infrastructure specialists and engineers solving specific challenges, and at other times be part of a larger group focused on bigger problems. Whoever you're working with, you'll be supporting, maintaining and developing new capabilities and infrastructure solutions that underpin all our internal user services. These range from hardware to innovative technology and the Cloud, and in addition to supporting detailed design activities, you'll work on a range of unique projects in an ever-changing environment. Day-to-day, you could be focusing on Cloud computing, networks, operating systems, applications, databases, data transfer, cyber security, identity management or project discovery. Working with external industry partners as well as our own IT teams and partners from other security agencies, we'll expect you to use all your skills as you develop Cloud native technologies, deploy applications and provision infrastructure. You'll also assist with our drive to automate 'infrastructure as code' techniques and technology, and identify the innovations that will shape the way we work. About You Enthusiastic and motivated, and with the desire to stay on top of technology and learn new skills, you'll be good at prioritising and remaining focused under challenging circumstances. Capable of adapting to change and reprioritising your work in a changing environment, you'll have a strong customer focus and be ready to communicate clearly to share your knowledge and insights with a range of stakeholders. You'll be able to analyse problems and develop creative solutions and have experience of working collaboratively as part of a team. We work with a number of key technologies: Cloud services including IaaS, PaaS, SaaS, Cloud native CI/CD workflows and tools such as Jenkins, Concourse, Bamboo and Code Deploy (AWS), and programming, scripting languages and automation including Powershell, Python, Ruby and goLang. We also work with Physical, Virtual and Cloud and Container-based infrastructure - VMWare and AWS, operating systems such as Linux, Windows, macOS and iOS, WAN/LAN technologies and authentication and authorisation such as OpenID Connect. Infrastructure Engineers could be working with some of these technologies, but you don't need to be familiar with all of them as we'll offer you all the training and support you'll need. Our Specialist Engineers should have worked with some of these technologies already, and have knowledge, understanding and experience of the practical application of the skills required to be an expert in one or more of them. Training and Development We offer a full training package tailored to your needs. This could be in the form of structured external training, bespoke internal training courses or self-guided learning. You'll be encouraged and supported to pursue training to suit your needs and role throughout your career, and we'll even cover the cost of your training. Examples include ISC2 CISSP, AWS Solution Architect, CISCO CCNA and CCIE. Along the way, you'll also obtain the evidence needed to apply for professional registration with the IET or BCS. You'll be offered opportunities to attend relevant supplier conferences where this adds value to the business and to your own development. We also have an internal mentoring scheme where you'll be paired up with mentors for both technical and personal development. There are opportunities to join internal, informal groups for wider knowledge exchange and for mutual support. In the future, you'll have opportunities to develop and expand your career which could include moving to different career steams, other security agencies, or may include opportunities to work abroad. Rewards and Benefits 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: We're Disability Confident GCHQ are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Entry Level Roles Able to demonstrate a passion for IT - either by work experience or extra-curricular learning. Able to demonstrate a keen interest in new and emerging technologies Comfortable working independently as well as within a team. Senior Level Roles Evidence of professional working experience, applying technical knowledge for business impact. This may be in several technical roles or over a prolonged period of time' (assessed at CV sift) Comfortable working either independently or leading a team of Infrastructure professionals (assessed at CV sift) Passionate about continuous improvement, learning and investing in yourself. You keep your own knowledge of new and emerging technologies under review. (assessed at CV sift) Able to work unsupervised within guidelines and able to supervise and give guidance to others. (assessed at CV sift) Principal Level Roles Demonstrate an ability to solve complex problems and build solutions Examples of leading architecture work, design and development of large-scale infrastructure Strong understanding of information risk principles and secure design An ability to collaborate with others of different technical skillsets and experience levels. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Application sift Online Interview including informal presentation If successful, you will receive a conditional offer of employment Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. The roles are based in London, Cheltenham, Scarborough, Bude or Manchester . click apply for full job details
May 17, 2023
Full time
Role: Infrastructure Engineer/Specialist Infrastructure Engineer Locations: Infrastructure Engineers: London, Cheltenham, Scarborough, Bude Specialist Infrastructure Engineers: London, Cheltenham, Central and Greater Manchester, Scarborough Salary: £32,092 - £48,104 depending on the role and experience + £6,250 London Weighting. A one-off Recruitment Bonus of up to £2000 may be payable on joining, subject to assessment of skills at interview. Skills will be assessed at interview and if applicable a skills payment of up to £4,420-£8,840 may be paid in addition to the above. Skills payments are subject to periodic review. Hours: We offer compressed and part-time hours, and depending on business needs are remote-working friendly. About Us At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in North and South, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you'll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork. The Role In this extremely varied role you could sometimes be working in a small team of infrastructure specialists and engineers solving specific challenges, and at other times be part of a larger group focused on bigger problems. Whoever you're working with, you'll be supporting, maintaining and developing new capabilities and infrastructure solutions that underpin all our internal user services. These range from hardware to innovative technology and the Cloud, and in addition to supporting detailed design activities, you'll work on a range of unique projects in an ever-changing environment. Day-to-day, you could be focusing on Cloud computing, networks, operating systems, applications, databases, data transfer, cyber security, identity management or project discovery. Working with external industry partners as well as our own IT teams and partners from other security agencies, we'll expect you to use all your skills as you develop Cloud native technologies, deploy applications and provision infrastructure. You'll also assist with our drive to automate 'infrastructure as code' techniques and technology, and identify the innovations that will shape the way we work. About You Enthusiastic and motivated, and with the desire to stay on top of technology and learn new skills, you'll be good at prioritising and remaining focused under challenging circumstances. Capable of adapting to change and reprioritising your work in a changing environment, you'll have a strong customer focus and be ready to communicate clearly to share your knowledge and insights with a range of stakeholders. You'll be able to analyse problems and develop creative solutions and have experience of working collaboratively as part of a team. We work with a number of key technologies: Cloud services including IaaS, PaaS, SaaS, Cloud native CI/CD workflows and tools such as Jenkins, Concourse, Bamboo and Code Deploy (AWS), and programming, scripting languages and automation including Powershell, Python, Ruby and goLang. We also work with Physical, Virtual and Cloud and Container-based infrastructure - VMWare and AWS, operating systems such as Linux, Windows, macOS and iOS, WAN/LAN technologies and authentication and authorisation such as OpenID Connect. Infrastructure Engineers could be working with some of these technologies, but you don't need to be familiar with all of them as we'll offer you all the training and support you'll need. Our Specialist Engineers should have worked with some of these technologies already, and have knowledge, understanding and experience of the practical application of the skills required to be an expert in one or more of them. Training and Development We offer a full training package tailored to your needs. This could be in the form of structured external training, bespoke internal training courses or self-guided learning. You'll be encouraged and supported to pursue training to suit your needs and role throughout your career, and we'll even cover the cost of your training. Examples include ISC2 CISSP, AWS Solution Architect, CISCO CCNA and CCIE. Along the way, you'll also obtain the evidence needed to apply for professional registration with the IET or BCS. You'll be offered opportunities to attend relevant supplier conferences where this adds value to the business and to your own development. We also have an internal mentoring scheme where you'll be paired up with mentors for both technical and personal development. There are opportunities to join internal, informal groups for wider knowledge exchange and for mutual support. In the future, you'll have opportunities to develop and expand your career which could include moving to different career steams, other security agencies, or may include opportunities to work abroad. Rewards and Benefits 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: We're Disability Confident GCHQ are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Entry Level Roles Able to demonstrate a passion for IT - either by work experience or extra-curricular learning. Able to demonstrate a keen interest in new and emerging technologies Comfortable working independently as well as within a team. Senior Level Roles Evidence of professional working experience, applying technical knowledge for business impact. This may be in several technical roles or over a prolonged period of time' (assessed at CV sift) Comfortable working either independently or leading a team of Infrastructure professionals (assessed at CV sift) Passionate about continuous improvement, learning and investing in yourself. You keep your own knowledge of new and emerging technologies under review. (assessed at CV sift) Able to work unsupervised within guidelines and able to supervise and give guidance to others. (assessed at CV sift) Principal Level Roles Demonstrate an ability to solve complex problems and build solutions Examples of leading architecture work, design and development of large-scale infrastructure Strong understanding of information risk principles and secure design An ability to collaborate with others of different technical skillsets and experience levels. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Application sift Online Interview including informal presentation If successful, you will receive a conditional offer of employment Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. The roles are based in London, Cheltenham, Scarborough, Bude or Manchester . click apply for full job details
Role: Industrial Systems Analyst Location: Cheltenham, Scarborough or Bude Salary: £28,642 with potential for skills payments from £5,000 - £23,000. It is expected to take 1-2 years to reach the base skills level and can take 5+ years to reach higher levels. Skills payments are periodically reviewed and are subject to validation of experience and practical application within the workplace. Hours: This role can be full-time, part-time or compressed hours, but because of the nature of the work is primarily office based with limited opportunities for working from home About Us At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you'll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork. The Role Join us in this role and you'll use analytical techniques to solve complex problems and build up our knowledge. Piecing together how industrial control systems work, you'll inform and recommend courses of action to a wide range of stakeholders, and explain technical concepts such as manufacturing systems, power generation/distribution or other industrial systems to non-expert audiences. You'll also use your technical knowledge in understanding the function and capability of specific pieces of equipment, and gain insights into the role they play in the wider industrial setting. You'll be working as a key member of a multi-disciplinary team, and also work with industry experts and others across our organisation. In addition, some projects will be undertaken with our partners in international agencies. About You You'll have a 2:2 degree or its equivalent in physics, chemistry, electrical engineering or a similar subject related to industrial processes, or Grade 4 or above STEM-based GCSE passes and relevant industry experience. A natural problem solver with a persistent, resilient and inquisitive approach to your work, you'll be keen to learn new things and be ready to work collaboratively with your colleagues, sharing your skills and knowledge. With a keen interest in the practical application of industrial systems and processes, you'll also have the ability to use your technical skills to triage, understand, analyse and disseminate data. Training and Development There'll be many opportunities for you to take part in training and other personal development activities that will help you stay updated in this role. We offer a basic analyst training as well as a range of topic-based training courses, from introductory material through to very focused topics. We'll support you with coaching from industry experts who we call on as the need arises, and within the team are people at all stages of development so there's always someone on hand to help you find the support you need. And as you develop your understanding of the range of topics, there'll be opportunities to specialise and focus on your own learning to support business needs. Rewards and Benefits In addition to your starting salary, you'll receive other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave Equal Opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: We're Disability Confident GCHQ are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: You will need a 2:2 degree (or equivalent) or above in a relevant subject (Physics, Chemistry, Electrical Engineering, or a similar topic covering industrial processes) Or STEM GCSE's Grade 4/C or above plus industry experience in applying Physics/Chemistry/Electrical Engineering/similar topic covering industrial processes What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Application sift, looking at your motivation for the role and the organisation Online analytical aptitude test Interview If successful, you will receive a conditional offer of employment Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. The role is based in Cheltenham, Scarborough or Bude, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
May 17, 2023
Full time
Role: Industrial Systems Analyst Location: Cheltenham, Scarborough or Bude Salary: £28,642 with potential for skills payments from £5,000 - £23,000. It is expected to take 1-2 years to reach the base skills level and can take 5+ years to reach higher levels. Skills payments are periodically reviewed and are subject to validation of experience and practical application within the workplace. Hours: This role can be full-time, part-time or compressed hours, but because of the nature of the work is primarily office based with limited opportunities for working from home About Us At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you'll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork. The Role Join us in this role and you'll use analytical techniques to solve complex problems and build up our knowledge. Piecing together how industrial control systems work, you'll inform and recommend courses of action to a wide range of stakeholders, and explain technical concepts such as manufacturing systems, power generation/distribution or other industrial systems to non-expert audiences. You'll also use your technical knowledge in understanding the function and capability of specific pieces of equipment, and gain insights into the role they play in the wider industrial setting. You'll be working as a key member of a multi-disciplinary team, and also work with industry experts and others across our organisation. In addition, some projects will be undertaken with our partners in international agencies. About You You'll have a 2:2 degree or its equivalent in physics, chemistry, electrical engineering or a similar subject related to industrial processes, or Grade 4 or above STEM-based GCSE passes and relevant industry experience. A natural problem solver with a persistent, resilient and inquisitive approach to your work, you'll be keen to learn new things and be ready to work collaboratively with your colleagues, sharing your skills and knowledge. With a keen interest in the practical application of industrial systems and processes, you'll also have the ability to use your technical skills to triage, understand, analyse and disseminate data. Training and Development There'll be many opportunities for you to take part in training and other personal development activities that will help you stay updated in this role. We offer a basic analyst training as well as a range of topic-based training courses, from introductory material through to very focused topics. We'll support you with coaching from industry experts who we call on as the need arises, and within the team are people at all stages of development so there's always someone on hand to help you find the support you need. And as you develop your understanding of the range of topics, there'll be opportunities to specialise and focus on your own learning to support business needs. Rewards and Benefits In addition to your starting salary, you'll receive other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave Equal Opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: We're Disability Confident GCHQ are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: You will need a 2:2 degree (or equivalent) or above in a relevant subject (Physics, Chemistry, Electrical Engineering, or a similar topic covering industrial processes) Or STEM GCSE's Grade 4/C or above plus industry experience in applying Physics/Chemistry/Electrical Engineering/similar topic covering industrial processes What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Application sift, looking at your motivation for the role and the organisation Online analytical aptitude test Interview If successful, you will receive a conditional offer of employment Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. The role is based in Cheltenham, Scarborough or Bude, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
London £27,836 pro rata (includes £5,500 London pay addition and concessionary pay), Cheltenham £22,336 pro rata (including concessionary pay) Forget behind the scenes support - you'll be at the forefront Here at GCHQ, we have a clear purpose - we unlock the complex world of data and communications to protect the UK from threats such as cyber-attacks, terrorism and espionage. Working together towards that goal, we support each other every step of the way in an environment that encourages teamwork and innovation. We're proud to collaborate - and even prouder to work with purpose. Without our IT support services, we couldn't keep the country safe. Now's your opportunity to join us as part of our IT Customer Service Support team, where you'll assist colleagues across the business. You could be configuring applications, carrying out audits, or providing support with more general IT issues - whatever the task, you'll help ensure our operations continue to run smoothly. You'll work with variety of internal and external people from lawyers to software engineers, so you'll know how to communicate clearly and build excellent working relationships. Importantly, you'll act as the first point of contact for colleagues in person, over the phone or via email or online chat. So, you'll be friendly, full of reassurance, and focused on individual customer needs. Our IT Service Desk is different to others. We're still focused on getting colleagues up-and-running when their IT goes wrong - but we're unique in offering colleagues the chance to work with a wide range of tools and applications that simply don't exist elsewhere. That means we don't expect you to know everything from day one. You'll receive comprehensive training and even get the opportunity to work towards a formal qualification. Surrounded by people who want to help you develop, you'll learn all about the intelligence services while contributing to the business - and the mission. All we need from you is at least two GCSEs (in Maths and English Language) at Grade 4, A-C, or the O-Level pass equivalent. If you have good customer service skills, some experience of using IT applications (although not essential) and the drive to learn and develop your skills, we'll teach you the rest. In return, you'll receive a competitive salary and a range of great benefits. We're also open to flexible working options, including part-time (3+ days), compressed hours, and working from either London or Cheltenham. Some roles may accommodate hybrid working (minimum four days in the office), but others will be office-based. At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. To find out more and apply, please visit our website by clicking APPLY NOW. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17 years, if successful you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
Dec 18, 2022
Full time
London £27,836 pro rata (includes £5,500 London pay addition and concessionary pay), Cheltenham £22,336 pro rata (including concessionary pay) Forget behind the scenes support - you'll be at the forefront Here at GCHQ, we have a clear purpose - we unlock the complex world of data and communications to protect the UK from threats such as cyber-attacks, terrorism and espionage. Working together towards that goal, we support each other every step of the way in an environment that encourages teamwork and innovation. We're proud to collaborate - and even prouder to work with purpose. Without our IT support services, we couldn't keep the country safe. Now's your opportunity to join us as part of our IT Customer Service Support team, where you'll assist colleagues across the business. You could be configuring applications, carrying out audits, or providing support with more general IT issues - whatever the task, you'll help ensure our operations continue to run smoothly. You'll work with variety of internal and external people from lawyers to software engineers, so you'll know how to communicate clearly and build excellent working relationships. Importantly, you'll act as the first point of contact for colleagues in person, over the phone or via email or online chat. So, you'll be friendly, full of reassurance, and focused on individual customer needs. Our IT Service Desk is different to others. We're still focused on getting colleagues up-and-running when their IT goes wrong - but we're unique in offering colleagues the chance to work with a wide range of tools and applications that simply don't exist elsewhere. That means we don't expect you to know everything from day one. You'll receive comprehensive training and even get the opportunity to work towards a formal qualification. Surrounded by people who want to help you develop, you'll learn all about the intelligence services while contributing to the business - and the mission. All we need from you is at least two GCSEs (in Maths and English Language) at Grade 4, A-C, or the O-Level pass equivalent. If you have good customer service skills, some experience of using IT applications (although not essential) and the drive to learn and develop your skills, we'll teach you the rest. In return, you'll receive a competitive salary and a range of great benefits. We're also open to flexible working options, including part-time (3+ days), compressed hours, and working from either London or Cheltenham. Some roles may accommodate hybrid working (minimum four days in the office), but others will be office-based. At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. To find out more and apply, please visit our website by clicking APPLY NOW. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17 years, if successful you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
IT Customer Service Roles - GCHQ Cheltenham Salary: £22,336 pro rata (including concessionary pay) Forget behind the scenes support - you'll be at the forefront Here at GCHQ, we have a clear purpose - we unlock the complex world of data and communications to protect the UK from threats such as cyber-attacks, terrorism and espionage. Working together towards that goal, we support each other every step of the way in an environment that encourages teamwork and innovation. We're proud to collaborate - and even prouder to work with purpose. Without our IT support services, we couldn't keep the country safe. Now's your opportunity to join us as part of our IT Customer Service Support team, where you'll assist colleagues across the business. You could be configuring applications, carrying out audits, or providing support with more general IT issues - whatever the task, you'll help ensure our operations continue to run smoothly. You'll work with variety of internal and external people from lawyers to software engineers, so you'll know how to communicate clearly and build excellent working relationships. Importantly, you'll act as the first point of contact for colleagues in person, over the phone or via email or online chat. So, you'll be friendly, full of reassurance, and focused on individual customer needs. Our IT Service Desk is different to others. We're still focused on getting colleagues up-and-running when their IT goes wrong - but we're unique in offering colleagues the chance to work with a wide range of tools and applications that simply don't exist elsewhere. That means we don't expect you to know everything from day one. You'll receive comprehensive training and even get the opportunity to work towards a formal qualification. Surrounded by people who want to help you develop, you'll learn all about the intelligence services while contributing to the business - and the mission. All we need from you is at least two GCSEs (in Maths and English Language) at Grade 4, A-C, or the O-Level pass equivalent. If you have good customer service skills, some experience of using IT applications (although not essential) and the drive to learn and develop your skills, we'll teach you the rest. In return, you'll receive a competitive salary and a range of great benefits. We're also open to flexible working options, including part-time (3+ days), compressed hours, and working from either London or Cheltenham. Some roles may accommodate hybrid working (minimum four days in the office), but others will be office-based. _At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds._ _Find out more about our culture, working environment and diversity on our website: To find out more and apply, please visit our website. _To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17 years, if successful you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website - Job Types: Full-time, Part-time, Permanent Salary: £22,336.00 per year Benefits: Company pension Cycle to work scheme Flexitime Free parking On-site parking Work from home Schedule: Monday to Friday Work Location: One location
Dec 13, 2022
Full time
IT Customer Service Roles - GCHQ Cheltenham Salary: £22,336 pro rata (including concessionary pay) Forget behind the scenes support - you'll be at the forefront Here at GCHQ, we have a clear purpose - we unlock the complex world of data and communications to protect the UK from threats such as cyber-attacks, terrorism and espionage. Working together towards that goal, we support each other every step of the way in an environment that encourages teamwork and innovation. We're proud to collaborate - and even prouder to work with purpose. Without our IT support services, we couldn't keep the country safe. Now's your opportunity to join us as part of our IT Customer Service Support team, where you'll assist colleagues across the business. You could be configuring applications, carrying out audits, or providing support with more general IT issues - whatever the task, you'll help ensure our operations continue to run smoothly. You'll work with variety of internal and external people from lawyers to software engineers, so you'll know how to communicate clearly and build excellent working relationships. Importantly, you'll act as the first point of contact for colleagues in person, over the phone or via email or online chat. So, you'll be friendly, full of reassurance, and focused on individual customer needs. Our IT Service Desk is different to others. We're still focused on getting colleagues up-and-running when their IT goes wrong - but we're unique in offering colleagues the chance to work with a wide range of tools and applications that simply don't exist elsewhere. That means we don't expect you to know everything from day one. You'll receive comprehensive training and even get the opportunity to work towards a formal qualification. Surrounded by people who want to help you develop, you'll learn all about the intelligence services while contributing to the business - and the mission. All we need from you is at least two GCSEs (in Maths and English Language) at Grade 4, A-C, or the O-Level pass equivalent. If you have good customer service skills, some experience of using IT applications (although not essential) and the drive to learn and develop your skills, we'll teach you the rest. In return, you'll receive a competitive salary and a range of great benefits. We're also open to flexible working options, including part-time (3+ days), compressed hours, and working from either London or Cheltenham. Some roles may accommodate hybrid working (minimum four days in the office), but others will be office-based. _At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds._ _Find out more about our culture, working environment and diversity on our website: To find out more and apply, please visit our website. _To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17 years, if successful you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website - Job Types: Full-time, Part-time, Permanent Salary: £22,336.00 per year Benefits: Company pension Cycle to work scheme Flexitime Free parking On-site parking Work from home Schedule: Monday to Friday Work Location: One location
