Optical Express

Job Title - Patient Advisor Hours: Full Time (including weekends) Salary: £25,400 + bonus Location: Travel between Exeter & Taunton required Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you

Location - Meadowhall Salary - Up to £65,000 As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. A fantastic opportunity has become available due to the expansion of our group for an optometrist to provide care to patients from our clinic in Meadowhall. You will work as part of a multi-disciplinary team alongside experienced eye care professionals, including ophthalmologists, and play a crucial role in the delivery of a diverse range of clinical eye care services to our patients. We ask that you have a minimum of 2 years experience as a GOC registered optometrist. At Optical Express, no two days are the same. Your role will be varied and can include: Pre and post-operative consultations for our refractive and cataract surgery patients Providing clinical support to our ophthalmologists Providing Essential and Advanced Eye examinations for our patients Your package: We are committed to providing optometrists with rewards and benefits that really make a difference. The fantastic range of benefits you will receive include: A market leading salary Salary enhancement through our Performance Pay scheme 33 days annual leave per year, increasing with length of service Pension Scheme Private Healthcare Paid Professional Fees Indemnity Coverage Independent Prescribing Sponsorship and Placement Assistance Access to Optical Express CET courses Complimentary or discounted Laser Eye Surgery, Intraocular Lens surgery or Lipiflow treatment Generous Optical Express Friends and Family Discount scheme. We offer an array of flexible working patterns to suit your lifestyle, to include longer hours across fewer days and patterns that support your family or lifestyle commitments. Full and part time opportunities are available. Relocation allowances will be considered. Optical Express is committed to providing clinicians and patients alike with access to state of the art diagnostic and treatment technologies from a range of market leaders such as Carl Zeiss and Johnson & Johnson Vision. Full refractive and cataract surgery training will be provided and is delivered by experienced clinicians. To ensure you have maximum support day-to-day in the clinic, you will work alongside an exceptional professional team, as well as having access to invaluable guidance from the Clinical Services team, which includes some of the most experienced optometrists and ophthalmologists in the specialist areas of refractive surgery and cataract care.

Job Title: Patient Advisor Hours: Full Time 40 hours Location: Chiswick Salary: £27,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave pro rata Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.

Title: Theatre Practitioner Location: Manchester - Bridgewater (Would also be covering our St Johns Clinic) Hours: 40 Hours per week Salary: From £35,000 per annum Optical Express, the UK and Ireland's number one private provider of laser eye, premium intraocular lens and cataract surgery are recruiting for a Theatre Practitioner to join our busy surgery team. Operating in our state of the art treatment centre at our Bridgewater clinic, our surgery team is crucial to our patients' visual outcomes and to the success of Optical Express. If you're looking for a role that will allow you to continue to learn and progress, read on . Maybe you are an experienced Theatre Practitioner looking for a new challenge in a different field, or you might be early in your career and want to make your mark in the ophthalmic industry. There will be a requirement for flexibility to work at our other clinics on a regular basis (all expenses will be covered by Optical Express). Providing you have a passion for delivering world class patient care, our environment could be the perfect fit for you. By joining Optical Express, you will be welcomed into an industry leading team which is going from strength to strength. We are continuing to open new state-of-the-art clinics and treatment centres in locations across the UK as well as investing in advanced clinical and diagnostic technologies. For Nurses looking to explore new opportunities, Optical Express has a lot to offer. Our range of ophthalmic treatments mean that our Nurses benefit from real clinical diversity. You will work alongside our expert Ophthalmologists as part of our refractive and cataract surgery multidisciplinary clinical teams, meaning you'll be involved in leading edge practice, learning from some of the country's leading specialists in clinical eye care. The role of a Theatre Practitioner is varied, with responsibilities including: Laser Vision Correction - Scrub Intraocular Lens (Cataract) - Scrub Anaesthetic assistant Pre-operative assessments Undertake pre-screening diagnostic duties Discharge patients with after-care advice and medications Medicines management Candidates must be NMC or HCPC registered with previous Theatre or scrub experience. What's in it for you? An industry leading salary No nightshift and No on-call State of the art, modern working environment 29 days' annual leave per annum Paid professional fees Indemnity Coverage Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eyewear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Full visibility of 8-weeks' rota This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title: Patient Advisor Hours: Full time, 40 hours per week Location: London - Harley Street Salary: £27,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.

Optometrist Role Location - Lincoln Hours - Part time, 3-4 days per week Salary - Up to £70,000 FTE As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. A fantastic opportunity has become available for an optometrist to provide care to patients from our consultation clinic in Lincoln. You will work as part of a multi-disciplinary team alongside experienced eye care professionals, including ophthalmologists, and play a crucial role in the delivery of a diverse range of clinical eye care services to our patients. At Optical Express, no two days are the same. Your role will be varied and can include: Pre and post-operative consultations for our refractive and cataract surgery patients Providing clinical support to our ophthalmologists Providing Essential and Advanced Eye examinations for our patients Your package: We are committed to providing optometrists with rewards and benefits that really make a difference. The fantastic range of benefits you will receive include: A market leading salary Salary enhancement through our Performance Pay scheme 33 days annual leave per year, increasing with length of service Pension Scheme Private Healthcare Paid Professional Fees Indemnity Coverage Independent Prescribing Sponsorship and Placement Assistance Access to Optical Express CET courses Complimentary or discounted Laser Eye Surgery, Intraocular Lens surgery or Lipiflow treatment Generous Optical Express Friends and Family Discount scheme We offer an array of flexible working patterns to suit your lifestyle, to include longer hours across fewer days and patterns that support your family or lifestyle commitments. Relocation allowances will be considered. Optical Express is committed to providing clinicians and patients alike with access to state of the art diagnostic and treatment technologies from a range of market leaders such as Carl Zeiss and Johnson & Johnson Vision. Full refractive and cataract surgery training will be provided and is delivered by experienced clinicians. To ensure you have maximum support day-to-day in the clinic, you will work alongside an exceptional professional team, as well as having access to invaluable guidance from the Clinical Services team, which includes some of the most experienced optometrists and ophthalmologists in the specialist areas of refractive surgery and cataract care.

Job Title - Clinical Director Location - England Salary - Competitive package, subject to Candidate experience Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical express with their eye care and 99% would recommend us to friends and family. Due to our continued success and expanding network of clinics, we have a vacancy for a Clinical Director, to join our existing senior management team. The Clinical Director will be part of the senior clinical team responsible for a range of clinical compliance, governance, performance and quality and standards matters. They will ensure the highest and safest levels of patient care are delivered and investment returns result at each of the group clinics they oversee in conjunction with the Divisional Director. Our ideal candidate will be an experienced Senior Optometrist who will already be working in a senior management role with an ophthalmology or ophthalmic business and have the ability to lead and motivate their team to achieve outstanding results. Candidates MUST be registered with GOC and IP qualified, with extensive refractive and cataract surgery experience. Duties: Responsible for providing clinical direction and leadership for the division. Ensure our clinics, including treatment centres provide safe, effective, caring and responsive best-in-class patient care in a high quality clinical environment. Promote and safeguard the wellbeing of all patients and colleagues at all times. Possess a strong commercial awareness and be able to demonstrate a track record of achieving targets. Meet and exceed all financial objectives, operational targets and KPIs for their division. Senior management experience in a healthcare environment is desirable. Proven leader with exceptional strategic planning abilities. Demonstrate excellent communication and people management skills. What's in it for you? Market leading salary 33 days annual leave Private healthcare cover Company pension Substantial discounts across the brands, including laser eye surgery, IOL surgery and eyewear Ongoing personal development If you are interested in furthering your career with a market leading business, then Optical Express is the place for you.

Title: Theatre Practitioner Location: Edinburgh, Haymarket Hours: 40 hours per week Salary: From £35,000 per annum Optical Express, the UK and Ireland's number one private provider of laser eye, premium intraocular lens and cataract surgery are recruiting for a Theatre Practitioner to join our busy surgery team. Operating in our state of the art treatment centre at our Edinburgh clinic, our surgery team is crucial to our patients' visual outcomes and to the success of Optical Express. If you're looking for a role that will allow you to continue to learn and progress, read on . Maybe you are an experienced Theatre Practitioner looking for a new challenge in a different field, or you might be early in your career and want to make your mark in the ophthalmic industry. Providing you have a passion for delivering world class patient care, our environment could be the perfect fit for you. By joining Optical Express, you will be welcomed into an industry leading team which is going from strength to strength. We are continuing to open new state-of-the-art clinics and treatment centres in locations across the UK as well as investing in advanced clinical and diagnostic technologies. For Nurses looking to explore new opportunities, Optical Express has a lot to offer. Our range of ophthalmic treatments mean that our Nurses benefit from real clinical diversity. You will work alongside our expert Ophthalmologists as part of our refractive and cataract surgery multidisciplinary clinical teams, meaning you'll be involved in leading edge practice, learning from some of the country's leading specialists in clinical eye care. There will be a requirement for flexibility to work at our other clinics on a regular basis (all expenses will be covered by Optical Express). The role of a Theatre Practitioner is varied, with responsibilities including: Laser Vision Correction - Scrub Intraocular Lens (Cataract) - Scrub Anaesthetic assistant Pre-operative assessments Undertake pre-screening diagnostic duties Discharge patients with after-care advice and medications Medicines management Candidates must be NMC or HCPC registered with previous Theatre or scrub experience. What's in it for you? An industry leading salary No nightshift and No on-call State of the art, modern working environment 29 days' annual leave per annum Paid professional fees Indemnity Coverage Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eyewear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Full visibility of 6-weeks rota This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title - Receptionist Location - Reading Hours - 40 hours per week and flexible to work weekends Salary- £25,400 Optical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you're looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in Milton Keynes. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - Covering the reception area, maintaining a priority for incoming calls at all times Take clear and concise messages Communicating all messages promptly and accurately Provide administrative support to the Manager Maintain stationery stocks and oversee the ordering of new supplies General reception duties as and when required This is a dual role covering both the Reception desk and Surgery. Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What's in it for you? Free or discounted optical products/procedures Career progression Modern working environment with superb technology support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Job Title - Contact Centre Agent - Croatian Speaking only (Please note that this role requires you to be able to speak fluent Croatian) Location - Glasgow City Centre Hours of Work - Monday to Friday - 40hrs per week Salary - £25,396 We've come a long way since the first Optical Express opened in 1991. From just one store, we've grown to over 100 clinics and have become the UK's only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we're here to make poor vision a thing of the past for our patients. Want to be part of a team that literally change people lives? We are recruiting results driven, self-motivated individuals who are able to exceed targets whilst continually delivering a first class experience to our patients. You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale. Although the role is based in our fantastic Glasgow offices it is contacting patients in Croatia, therefore, spoken and written Croatian to Fluent standard is required along with fluent English. Key Responsibilities Making contact with patients who have recently attended an initial consultation Promoting the lifestyle and clinical benefits of our treatments Manage the patient pipeline Providing an exceptional after sales service Essential skills Croatian language skills to Fluent level Excellent written and spoken English Achievement within outbound sales Proven track record in over achieving KPI's Ability to converse and relate to a wide range of people Excellent communication skills with empathy and understanding Ability to deliver first class customer service Strong IT skills - database, word/excel and email Teamwork, with the skills to add value to the existing set up The role is all about the customer experience coupled with exceeding conversion targets. You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets. Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 40 hour week between 9am and 9pm (Mon to Fri) with no weekend working. What's in it for you? Salary with uncapped bonus and a host of benefits including individual rewards Free or discounted optical products/procedures On site subsidised restaurant Career progression Modern working environment with superb technology support First class training in our product range 40 hours per week and no weekends This is a brilliant opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Title - Contact Centre Agent - German Speaking (Please note this role requires you to speak fluent German) Location - Glasgow City Centre Hours of Work - Monday to Friday - 40hrs per week Salary- £25,396 We've come a long way since the first Optical Express opened in 1991. From just one store, we've grown to over 100 clinics and have become the UK's only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we're here to make poor vision a thing of the past for our patients. Want to be part of a team that literally change people lives? We are recruiting results driven, self-motivated individuals who are able to exceed targets whilst continually delivering a first class experience to our patients. You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale. Although the role is based in our fantastic Glasgow offices it is contacting patients in Germany, therefore, spoken and written German to Fluent standard is required along with fluent English. Key Responsibilities Making contact with patients who have recently attended an initial consultation Promoting the lifestyle and clinical benefits of our treatments Manage the patient pipeline Providing an exceptional after sales service Essential skills German language skills to Fluent level Excellent written and spoken English Achievement within outbound sales Proven track record in over achieving KPI's Ability to converse and relate to a wide range of people Excellent communication skills with empathy and understanding Ability to deliver first class customer service Strong IT skills - database, word/excel and email Teamwork, with the skills to add value to the existing set up The role is all about the customer experience coupled with exceeding conversion targets. You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets. Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 40 hour week between 9am and 9pm (Mon to Fri) with no weekend working. What's in it for you? Salary with uncapped bonus and a host of benefits including individual rewards Free or discounted optical products/procedures On site subsidised restaurant Career progression Modern working environment with superb technology support First class training in our product range 40 hours per week and no weekends This is a brilliant opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. Optical Express is an equal opportunities employer