Royal London

18 job(s) at Royal London

Royal London
Aug 09, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Client Experience Analyst Date: 7 Aug 2025 Location: London, GB Company: Royal London Group Job Title: Client Experience Analyst Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Closing date: 21st August 2025 We're looking for a proactive and analytical Client Experience Analyst to join our Client Experience team at Royal London Asset Management (RLAM). This role is pivotal in supporting the delivery of our Client Experience strategy-translating insights into action, identifying opportunities for improvement, and helping prioritise initiatives that put our clients first. At RLAM, the client is at the heart of everything we do. We're committed to delivering a first-class experience, and this role plays a key part in enabling that-through solution design, agile delivery, and driving adoption across the business. About the role: Supporting the development and execution of the Client Experience strategy. Analysing client journey maps, feedback, and operational data to uncover pain points and improvement opportunities. Synthesising external research, market trends, and competitor insights to inform prioritisation of change initiatives. Collaborating with the Insights team to communicate findings in engaging decision-enabling formats. Working with SMEs across Distribution, Operations, Technology, and Compliance to co-design client-centric, commercially sound solutions. Leading the coordination and delivery of agile change initiatives, managing timelines, tasks, and risk reporting. Driving business adoption through clear communication, training, and stakeholder engagement-articulating the client and commercial benefits of change. Supporting the development and tracking of client experience metrics and KPIs to measure impact and embed client-first thinking. About you Strong analytical skills with experience in data interpretation and insight generation. Experience with client experience and solution design frameworks e.g. journey mapping and process mapping. Ability to translate client and business data into clear recommendations. Success in driving change across multiple teams, and familiarity with agile delivery methodologies and change management principles. Excellent communication and stakeholder engagement skills. Strong understanding of asset management products and clients. Client-centric mindset with a passion for improving experiences. Collaborative and proactive approach to problem-solving. Comfortable working across multiple teams and managing competing priorities. Curious, adaptable, and resilient in a fast-paced environment. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London
Aug 09, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Legal Counsel Date: 7 Aug 2025 Location: London, GB Company: Royal London Group Title: Senior Legal Counsel - Bulk Purchase Annuities Contract Type: Permanent Location: London Alderley Park Edinburgh Working style: Hybrid 50% home/office based We're recruiting a newly created opportunity for a Senior Legal Counsel - BPA, to join our forward-thinking Legal team, providing expert legal advice and guidance across the Group. This role is instrumental in managing legal risk, ensuring compliant delivery of market leading propositions, and protecting the company's commercial interests and reputation. This newly created position sits within the sub-section of the Legal team responsible for advising on all aspects of Royal London's pension, protection and savings businesses. The focus of this position is to support our fast growing and successful Bulk Purchase Annuity business. This role will sit alongside another BPA lawyer, already well established within the team and the business. As Senior Legal Counsel, you will provide critical support across a diverse portfolio of BPA projects and pension de-risking transactions, each at different stages of their lifecycle, from initial structuring to execution and post deal management. The successful candidate will be a motivated and commercially focused legal professional, with a track record in providing legal advice on bulk annuities transactions. About the role You will be responsible for ensuring compliance with all applicable laws and regulations, managing legal risks, and supporting business operations with sound legal strategies. Act as a key point of contact and p articipate in strategic decision-making processes, provide legal advice on business initiatives, and help drive overall business goals. Develop legal strategies and provide guidance on regulatory compliance and risk management. Manage and mitigate legal risks, identify potential issues, and provide proactive solutions. Provide legal advice and support to various internal stakeholders on a range of bulk annuity and de-risking transactions. Draft, review, and negotiate a variety of legal documents, including bulk purchase agreements. Take a leading role in proactively supporting the business navigate the Royal London Governance Framework and processes to achieve their strategy / goals. Collaborate with external legal counsel, as necessary, and in a cost-effective manner. Work with the RL Legal Team's market leading Legal Operations professionals to maximise efficient delivery of legal advice and support for the businesses and ensure best practice in legal risk management and engagement of external counsel. About you Be a qualified Pensions Lawyer, with a deep understanding of UK pensions legislation, scheme governance, and regulatory frameworks. Longevity Risk and/or BPA Transactions experience, including structuring, negotiation, and execution. Excellent communication and negotiation skills to build effective relationships with internal and external stakeholders. Practical experience covering a wide range of legal matters with strong understanding of commercial and legal issues associated with bulk annuities and pensions de-risking transactions. Solid awareness of the principles of corporate governance, FCA/PRA regulations and impact on the RL Group. Comfortable presenting legal advice to senior leadership and translating technical concepts into actionable guidance. Experience in leading projects and people in delivery of business goals. Business enabler with strong communication & Influencing skills and a proven track record working in a fast-moving environment. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London Alderley Edge, Cheshire
Aug 07, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Working style: Hybrid 50% home/office based Closing date: 19th August 2025 We have a unique opportunity to offer roles within the Chief Operating Office that will help shape the future of Royal London, across several disciplines. Our Chief Operating Office (COO) works across Royal London to help deliver the Group's strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from threats impacting our industry. We are the largest business unit within Royal London, bringing together thousands of colleagues to look after millions of customers to deliver great outcomes for customers. Our business focuses on aligning colleagues, applications and projects with our three value streams: Long Term Savings, Protection & Equity Release, and Long Standing Customers & Annuities. These roles form part of the Long Term Savings value stream. We are seeking a skilled and experienced Software Engineer with expertise in Java development tojoin our team. As a Software Engineer, you will play a crucial role in providing technical expertise to help our teams design, develop, test, and implement efficient solutions that meet business and customer requirements. The successful candidate will have a real impact into how Royal London develop our applications and will provide a blend of both solid leadership experience and technical expertise. You will be given the opportunity to grow your career within a team focussed on promoting internal career progression. This role is focussed on our exciting new Pensions platform and contributes to our purpose of strengthening the mutual choice for our customers, by providing the best technology solutions to our customers. About the Opportunity Modernising our technology is fundamental to realising our ambitions and achieving sustained competitive advantage. It will allow us to develop an innovative and leading proposition, achieve speed to market and ongoing pace of change, and maintain a competitive cost-to-develop and cost-to-serve. We are forming new engineering capability in our Alderley Park office to deliver and maintain a new technology solution which will support our financial product offering. We have more than 80 vacancies for people to be part of this exciting opportunity. About the role Develops solutions within own area of technical expertise. Carries out impact assessment of simple changes to existing applications. Contributes to solution design work. Writes code that meets Group standards, guidelines and quality gates for given technology. Thoroughly tests all changes to ensure any issues are identified as early as possible. Will support the safe implementation of solutions to production environment(s). Collaborates closely with other members of the team. Contributes to software development practice by sharing ideas and experience. About you Enterprise Java development experience with Java and Spring (Core & SpringBoot) is essential. Experience in microservices development of REST APIs is essential and event streaming with Kafka is advantageous. Experience in persistence and caching layers, relational database systems is essential, NoSQL databases is advantageous. Experience of agile development practices and the full software development lifecycle. Experience with automated testing frameworks. Can work with minimal supervision. Ability to work as part of a team. Keen to develop technical skills in emerging technology. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled LinkedIn
Royal London
Aug 07, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Date: 5 Aug 2025 Location: Edinburgh, GB Company: Royal London Group Job Title: Senior Data Engineer Contract Type: Permanent Working style: Hybrid 50% home/office based Overview: We have a fantastic opportunity for a Senior Data Engineer to join the Core Data Engineering team in our Data & AI Office. The successful candidate can be based at our Edinburgh, Glasgow, or Alderley Edge office locations, offering a hybrid working model. This role involves managing data and technical assets to support analytics, data science, and machine learning projects that drive business insights and decision-making. About the role: The Data Engineers in the Core Data Engineering Team work collaboratively with their peers in the wider team - the Data Modelling and QA Testing teams, to transform raw data into modelled, curated data assets for use by stakeholders in teams performing BI, analytics, and data science initiatives. The Senior Data Engineer will be expected to engage with stakeholders to identify new opportunities, design cloud-based data pipelines and data solutions iteratively, deploying data pipelines using CI/CD practices. You will at times represent the team in aligning to multiple projects and act as a subject matter expert in data engineering. About you: Experience with programming languages such as Python, SQL, and PySpark. Awareness of working with and populating logical and physical data models. Strong knowledge of Data Engineering including Data Lakes and Warehouses, experience of Lakehouse and Medallion Data architectures. Proficiency with cloud technologies like Databricks, Azure Data Factory and/or Snowflake (or similar Data Engineering platforms). Strong emphasis on Data Integrity, Accuracy, and Reconciliation principles. Experience of working in a controlled development environment employing relevant software engineering principles, Software Development Lifecycles (SDLC), project leadership, mentoring, and stakeholder management are also advantageous. If you think you would be a great fit for our team at Royal London but don't meet all the requirements of the role, please get in touch as your application will still be considered. About Royal London We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. You can see all our benefits here - Our Benefits. Inclusion, diversity, and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognized and respected - whatever their background.
Royal London Alderley Edge, Cheshire
Aug 07, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Software Engineer Date: 5 Aug 2025 Company: Royal London Group Job Title: Senior Software Engineer - Back End Contract Type: Permanent Working style: Hybrid 50% home/office based Closing date: 19th August 2025 We have a unique opportunity to offer roles within the Chief Operating Office that will help shape the future of Royal London, across several disciplines. Our Chief Operating Office (COO) works across Royal London to help deliver the Group's strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from threats impacting our industry. We are the largest business unit within Royal London, bringing together thousands of colleagues to look after millions of customers to deliver great outcomes for customers. Our business focuses on aligning colleagues, applications and projects with our three value streams: Long Term Savings, Protection & Equity Release, and Long Standing Customers & Annuities. These roles form part of the Long Term Savings value stream. We are seeking a highly skilled and experienced Senior Software Engineer in Java Development to join our dynamic team at Royal London. As a Senior Software Engineer, you will play a crucial role in providing technical expertise to help our teams design, develop, test, and implement efficient solutions that meet business and customer requirements. You will be given the opportunity to grow your career within a team focussed on promoting internal career progression. This role is focussed on our exciting new Pensions platform and contributes to our purpose of strengthening the mutual choice for our customers, by providing the best technology solutions to our customers. About the Opportunity Modernising our technology is fundamental to realising our ambitions and achieving sustained competitive advantage. It will allow us to develop an innovative and leading proposition, achieve speed to market and ongoing pace of change, and maintain a competitive cost-to-develop and cost-to-serve. We are forming new engineering capability in our Alderley Park office to deliver and maintain a new technology solution which will support our financial product offering. We have more than 80 vacancies for people to be part of this exciting opportunity. About the role Develops complex solutions within own area of technical expertise. Carries out impact assessment of complex changes to existing applications. Documents and agrees design in advance and to agreed standards. Takes responsibility that all code meets Group standards, guidelines and quality gates for given technology. All code is thoroughly tested to ensure any issues are identified as early as possible, working closely with the test team. Will safely implement solutions to production environment(s). Collaborates closely with other members of the team. Contributes to software development practice by sharing ideas and experience. Will participate in code reviews of others' work. About you Enterprise Java development experience with Java and Spring (Core & SpringBoot) is essential. Experience in microservices development of REST APIs is essential and event streaming with Kafka is advantageous. Experience in persistence and caching layers, relational database systems is essential, NoSQL databases is advantageous. Understanding of low latency, highly performant, optimised service implementation. Experience with automated testing frameworks. Experience of agile development practices and the full software development lifecycle. Can work without supervision. Ability to work as part of a team. Keen to continue to develop technical skills in ever emerging technology stacks. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London
Aug 05, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Date: 1 Aug 2025 Company: Royal London Group Contract Type: Fixed Term Contract (9 - 12 months) Location: Edinburgh or Alderley Park (Wilmslow) Working style: Hybrid 50% home/office based Overview: We have a fantastic opportunity for a Senior Application Portfolio Analyst to join Royal London on a fixed term contract basis for 9 to 12 months (maternity cover). The role provides visibility and insight to application portfolio leaders relating to the costs and risks of operating the Group application portfolio. The role holder will operate and continuously improve tracking and governance processes for costs and risks in relation to the application estate including both partner and Group staff. Timely reporting of data, analysis and escalation of issues as appropriate to application portfolio decision makers. About the role: Support key stakeholders in managing operation and control of the overall Application Portfolio costs and risks according to defined processes Operate & improve processes relating to control and governance of spend with 3rd party partner staff The ability to independently establish and maintain governance structures that define clear roles, responsibilities and accountabilities for governance and delivery of improvement initiatives and that align with organisational practice Design, implement and oversee operational reporting mechanisms - ensuring quality of reporting across application portfolios and included at relevant management/governance forums The ability to define standards for operational processes and controls Independent provision of critical analysis to provide the appropriate level of insight to key stakeholders Provide insight, challenge and support to leaders to manage budgets Where required, facilitate the creation, sign-off and ongoing management of Business Cases to achieve operational improvement About you: Understanding of risk management frameworks Experience and knowledge in Microsoft software packages including Excel Experience of cost control and management - attention to detail and operational processing Experience of analysing data and creating insightful summarised reporting Experience of contracts processes and resource management Demonstrates leadership capabilities with the aptitude to initiate and embed improvements Excellent communicator who can build relationships and create partnerships Strong influencing, conflict resolution and negotiation skills Previous experience of Power BI, Oracle and other enterprise resource planning systems is highly desirable, but not essential If you think you would be a great fit for our team at Royal London but don't meet all the requirements of the role, please get in touch as your application will still be considered. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London
Aug 05, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lead Software Engineer - .Net Date: 2 Aug 2025 Location: Edinburgh, GB Company: Royal London Group Job Title: Lead Software Engineer Contract Type: Permanent Working style: Hybrid 50% home/office based Closing date: 4th July 2025 We are seeking a highly skilled Lead Software Engineer to join our dynamic team at Royal London. In this role, you will play a crucial role in providing deep technical expertise to help our teams design, develop, test, implement, and support efficient solutions that meet business and customer requirements. The successful candidate will have a significant impact on how Royal London develops its applications and will bring both strong leadership experience and technical expertise. This role focuses on our Protection Application stack and contributes to our purpose of strengthening the mutual choice for our customers by providing the best technology solutions. About the role Lead the delivery of complex technical solutions within your area of expertise, managing your workload and guiding developers in the team. Provide technical advice and guidance to other developers proactively and reactively. Ensure all code meets Group standards, guidelines, and quality gates for the technology used. Ensure technical solutions are safely implemented into production without impacting customers. Promote close collaboration within the team and with other teams. Share knowledge and experiences related to your technical expertise at the practice level. About you Experience with Azure Cloud technologies is essential. Proficiency in .Net is required. Experience across the full software development lifecycle in an enterprise environment. Deep technical knowledge of one or more programming languages. Strong understanding of design principles and patterns. Ability to manage your workload and delegate tasks to other developers. A growth mindset with leadership, coaching, and mentoring skills. Excellent communication skills at all levels in a collaborative manner. Good understanding of agile development practices. About Royal London We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services. Our People Promise emphasizes an inclusive, responsible, enjoyable, and fulfilling workplace, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve. We offer great benefits such as 28 days annual leave plus bank holidays, up to 14% employer matching pension scheme, and private medical insurance. See all our benefits here - Our Benefits Inclusion, diversity, and belonging We're an inclusive employer, valuing diverse backgrounds and cultures. Our diverse perspectives foster skills and innovation, regardless of background.
Royal London
Jul 15, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Communications Development Manager Date: 29 Apr 2025 Location: London, GB Edinburgh, GB Alderley Edge, GB Company: Royal London Group Job Title: Communications Development Manager Contract Type: Fixed Term Contract (11 months) Location: London or Edinburgh or Alderley Edge Working style: Hybrid 50% home/office based We are currently looking to appoint a Communications Development Manager, to shape, develop and deliver the Royal London Group's stewardship and sustainability reporting and communications activity. This hybrid-working role would be well suited to a candidate able to work from either our London or Edinburgh office, but we are open to applications from candidates in other UK locations. Reporting to the Senior Communications Development manager and working in a fast-paced environment as a key part of our supportive External Communications team, the role will play a leading role in delivering clear, compelling, and engaging communications. In particular, the role will focus on enabling our Group to tell the story of how it is playing its part in moving fairly to a sustainable world. About the role Working with senior stakeholders across the business, leading on the drafting, editing and co-ordination of stewardship and climate reporting for Royal London Group and its subsidiaries - including the TCFD Report, Stewardship Reports, Climate Transition Plan, and stewardship and climate content required for the Annual Report and Accounts. Understand best practice in sustainability and stewardship communications and how this may vary across target markets, bringing knowledge and ideas into Royal London to develop and evolve the communications strategy and approach. Act as trusted advisor to key stakeholders across the Group providing support in the delivery, management, design, and measurement of communication activities. Manage third-party supplier activity ensuring it is in line with Group Procurement and to agreed budgets, achieving any required cost savings. Ensure Royal London's approach to sustainability and stewardship, and related key messages, are shared in an engaging way that reflects our values, commitments, and tone of voice across a variety of both online and print channels. Support the Senior Communications Development Manager to empower colleagues across the Group to write more effectively - offering guidance on, and advocating for, tone of voice, structure, and consistency helping to improve the quality of outputs from those who are required to write as part of their roles. Work closely with key stakeholders across the Group to understand the business priorities, identify opportunities to add value and enhance quality and consistency. Contribute towards building, managing, and protecting the company reputation. About you Passionate about sustainability, with an appreciation of the importance of ESG to our industry Strong editorial, proofreading, and writing skills Experience of writing on complex topics for a range of audiences and client types - both in print and online Proven experience of communications including delivery,implementation and measures of success Experience of developing designed communication materials, applying brand requirements Experience of leading and supporting complex projects Team player About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London
Jul 09, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Data Analyst Location: Edinburgh, GB Company: Royal London Group Job Title: Senior Data Analyst Contract Type: Permanent Location: Edinburgh or Glasgow or Alderley Park (Wilmslow) Working style: Hybrid 50% home/office based We are growing our Data & AI Strategy Analysis practice, and we are looking for a Senior Data Analyst to join our Data & AI Strategy team to explore strategic opportunities for value from data and AI. As an insight-led, modern mutual, we are driven to focus on the most impactful things that we can do to improve financial resilience for millions of customers, and in playing our part in moving fairly to a sustainable world. You'll lead a small team investigating and qualifying those opportunities that will really shift the dial on enabling us to deliver more value for customers and clients. You'll enjoy the journey from uncovering and profiling new value pools and getting hands on with data analysis to identify and prioritise strategic opportunities for value. In the past 2 years we have deployed a shiny, new modern tech stack and invested in a new Data & AI Academy so you'll have plenty of opportunity to explore new technologies and keep up to date with the latest techniques. To be successful, you'll need strong analytical skills to identify key value drivers and model potential scenarios, and be familiar with statistical methods to ensure that we are robust and credible in our efforts to take an insight-led approach to inform our decision making at a strategic level. Key Responsibilities: Analyse relevant data to uncover trends, patterns, and insights that can inform strategic decision-making, prioritisation and increase our conviction in attainable value. Collaborate with senior business stakeholders and technical subject matter experts to explore strategic opportunities for value Effective data storytelling, by nailing presentation of your findings in the form of actionable insights for senior leaders in a clear and concise manner to support strategic decision-making which will deliver real change. Liaise with subject matter experts to identify data that is important and collaborate with colleagues / stakeholders to uncover key insights and explore feasibility to qualify opportunities and clarify key factors to inform effective approaches to deliver value. Ensure integrity and accuracy in all analysis, recommendations and evaluations. Experience: An inquisitive mind, constantly looking at opportunities with curiosity, and confident in handling complexity and ambiguity Analytical thinker with effective problem structuring skills to find a way to turn business questions into data questions that we can research through our data to inform strategic decision-making Demonstrable experience of having delivered actionable insight that led to significant value creation Skilled and experienced in statistical analysis and modelling, proficient in data wrangling and data engineering Experienced in relevant data technologies such as Azure, DataBricks, PowerBI, and coding languages such as Python, SQL ideally experience using Git to ensure a robust, versioned and traceable codebase Strong influencing and communication skills, with the ability to convey complex messages and concepts to non-technical stakeholders Willing to embrace new opportunities to learn, keen to champion and embrace opportunities for innovation Desirable - an understanding and experience of behavioural science techniques Desirable - motivation to coach and develop data analysis skills in others If you think you would be a great fit for our data team at Royal London but don't meet all the requirements of the role, please get in touch as your application will still be considered. Why Join Us? Be part of a team that is motivated by purpose and which values innovation and insight-led decision-making Work in a collaborative environment with opportunities for professional growth and development Enjoy working with a modern technology stack and gnarly business problems and data sets About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London Macclesfield, Cheshire
Feb 21, 2025
Full time
Senior Software Engineer Date: 10 Feb 2025 Location: Macclesfield, GB Company: Royal London Group Job Title: Senior Software Engineer Contract Type: Permanent Location: Edinburgh Working style: Hybrid 50% home/office based Closing date: 24th February 2025 We are seeking a highly skilled and experienced Software Engineer to join our dynamic team at Royal London. As a Software Engineer, you will play a crucial role in providing technical skills to help our teams design, develop, test, and implement efficient solutions that meet business and customer requirements. The successful candidate will have a real impact on how Royal London develops our applications. You will be given the opportunity to grow your career within a team focused on promoting internal career progression. This role is focused on evolving the technology stack supporting our Protection products and customers. This role contributes to our purpose of strengthening the mutual choice for our customers by providing the best technology solutions to our customers. About the role You will be working in a technology stack which primarily includes Angular SPAs, .NET Web APIs, and SQL Databases. Participate in the development of technical solutions, managing your own workload. Provide technical advice and guidance to other software developers, proactively and reactively. Take responsibility for ensuring that all code meets Royal London Group standards, guidelines, and quality gates for given technology. Encourage close collaboration with other disciplines within the team. Take an active role in the transfer of knowledge and sharing of experiences relating to your area of technical expertise at practice level. About you You will have hands-on development experience in .Net and Angular, successfully delivering and leading change on complex applications. Enterprise experience working across the full software development lifecycle. Desire to support the wider team and collaborate with stakeholders across the business. Able to communicate at all levels in an engaging and collaborative manner. Keen to continue to develop technical skills in ever-emerging technology stacks. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings, and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognized and respected - whatever their background.
Royal London
Feb 21, 2025
Full time
Company: Royal London Group Job Title: Data Management Lead Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Closing date: 25th February 2025 We have a new opportunity for a Data Management professional to join the RLAM Data Management team. This new role is required to establish data management services for RLMIS assets alongside the existing RLAM assets and manage the impact of change. This is an exciting time to join RLAM's Data function as we support the business to become more data led in decision making. About the role Overall responsibility for RLMIS assets and services within the wider Data Management team. Deliver best in class Data Management and Operational services, acting as 1st line data support function for business users and escalation point within the team. Meeting SLAs and no risk events. Deliver service improvements, evidenced by metrics. Own relevant risks and controls - including risk events. Build effective relationships with RLMIS and understand their requirements for data. Work with Projects within RLAM or RLMIS to represent Data management. Deliver data management services into projects, manage impacts and influence project design and architectures. Establish a network of stakeholders across RLAM and RLMIS and build effective relationships and strong communications. Ensure data issues are managed, logged and resolved. Be the senior escalation point for RLMIS data questions, issues, incidents and queries. About you Previous experience in managing data within an asset manager - including knowledge of core data domains - Security, portfolio, transaction, benchmark, reference data, performance, client. Ability to collaborate with a range of stakeholders on both BAU data management activity and project work. Knowledge of the trade lifecycle and investment instruments including - equities, fixed income, collective investment schemes, ETD and OTC derivatives. Experience of driving forward Data management practices and principles. Strong knowledge of multiple data types used in asset management, including Instruments, complex instruments, Trade, Client, ABOR & IBOR, etc, in its various formats, large and small data sets. Experience in working in change delivery projects or squads. Working to agreed project plans and milestones and reporting progress effectively. Experience in Blackrock Aladdin is preferred. Experience in Data related tools, including advanced excel, SQL, Aladdin toolsets, Power BI, Power Automate. Self-starter with a curious mindset who is ambitious and aspires to make a significant difference. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. Inclusion, Diversity and Belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London City, Edinburgh
Feb 20, 2025
Full time
Workplace Pensions Product Owner Date: 14 Feb 2025 Location: Edinburgh, GB; Macclesfield, GB; London, GB Company: Royal London Group Contract Type: Permanent Working style: Hybrid 50% home/office based We are recruiting for an experienced Workplace Product Owner to join our growing Workplace Proposition team and play a key role in delivering Royal London's ambitious growth strategy in the workplace pensions market. As Product Owner, you will lead an agile squad and be responsible for developing Royal London's workplace proposition and delivering changes to improve the experiences and outcomes of our customers, advisers, employers, and our business. This includes both the creation of new experiences and changes to Royal London's existing workplace proposition to help build customers' financial resilience and deliver great customer outcomes as a purpose-led mutual. You will also work collaboratively with other squads and teams supporting Royal London's workplace proposition to deliver the best customer, adviser, and employer solutions, and support external engagement with some of Royal London's key corporate clients and our Independent Governance Committee. About the role Provide relevant expertise on Royal London's workplace proposition and recommend data and insight led changes to better meet customer, adviser, and employer needs Lead the design, development and delivery of the end-to-end proposition Articulate the proposition vision and requirements to internal stakeholders Lead the delivery of meaningful customer/adviser/employer journeys and features across Royal London and across multiple channels Collaborate with key stakeholders to develop a roadmap with clear customer and business objectives aligned to the proposition vision Prioritise the right customer/adviser/employer business problems based on data and insights, considering alignment to Royal London's purpose and workplace growth strategy Champion customer (includes adviser and employer) led design to ensure that design thinking principles are applied to new features and journeys to deliver high quality customer experience Maintain an in-depth understanding of customer/adviser/employer needs, the competitor products/landscape, and the workplace pensions market to inform the strategic direction of Royal London's workplace proposition Provide strong leadership/ coaching of your squad and the virtual teams Collaborate with the wider business to deliver on business objectives and ensure propositions are being deployed appropriately and are set up for success in attracting and retaining customers Understand risk responsibilities to ensure appropriate governance processes are followed and regulatory and audit requirements are met Manage stakeholders with an ability to influence key decisions Manage resources and costs effectively About you Experience within the financial services sector, preferably within the long-term savings market Commercially astute, with a sound understanding of customer and financial dynamics, and ability to identify focus to add greatest value A proven track record developing and delivering proposition change Ability to leverage insight to develop compelling propositions Relevant experience working in an agile team Excellent stakeholder management skills and an ability to 'connect the dots' Ability to effectively engage, influence and communicate across all levels of the organisation and externally Experience of leading and coaching people having led teams both directly and through matrix, defining the team's roles and responsibilities Experience in managing product development governance and conduct risk in line with risk appetite and regulatory requirements What we offer A generous group pension scheme (up to 14% matching employer contribution) 28 days annual leave plus bank holidays with the option to buy/sell up to 5 days Annual company and performance based bonus Life assurance (up to 8 x annual salary) Enhanced parental leave policies Private medical insurance Employee Assistance Programme - Access 24/7 to confidential health, legal & financial advice About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London
Feb 19, 2025
Full time
Associate Quantitative Analyst Date: 14 Feb 2025 Location: London, GB Company: Royal London Group Job Title: Associate Quantitative Analyst Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Closing date: 21st February 2025 We currently have an opportunity for an Associate Quantitative Analyst to join the Passive and Quantitative Equities team on a permanent basis in London. This front office role will provide support and assistance across the equity teams whilst at the same time developing the role holder into a fund manager or senior quantitative analyst. This is an exciting opportunity for an individual with strong analytical and problem-solving skills in addition to a keen interest in financial markets. About the role Assist in the development of quantitative models, tools and screens/dashboards Build tool sets and framework for working with both traditional and alternative data sets (NLP, AI, Machine Learning) Assist in the management of systematic equity strategies Contribute to the development of existing and future investment infrastructure and systems from a technology perspective. Support and provide added value to existing products. Assist desk heads with future strategy. Provide support to the Senior Quantitative Analysts in the development of trading models and systems. About you Honours degree in a highly quantitative subject. Postgraduate degree desirable. Solid mathematical grounding ideally in quantitative finance. Technical skills in a range of programming languages: Python, R, VBA, and SQL. Knowledge of traditional and alternative financial data. An understanding of and/or keen interest in equity markets and financial derivatives is of significant benefit via either work experience or study. Working towards or desire to complete CFA level 1. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London Plymouth, Devon
Feb 17, 2025
Full time
Head of Proposition - Equity Release Date: 5 Feb 2025 Location: Plymouth, GB; Edinburgh, GB; Macclesfield, GB; London, GB Company: Royal London Group Job Title: Head of Proposition - Equity Release Contract Type: Permanent Location: Edinburgh or Plymouth or London or Alderley Park Working style: Hybrid office / home (minimum 50% office based) Closing date: Wednesday 20th February 2025 We are seeking an experienced and strategic leader to join our team as Head of Proposition for Equity Release Lending, leading our Proposition strategy and delivery. Key to the role will be understanding the dynamics of the market, from customer and adviser needs, through to sourcing platforms and portals, and to the requirements of Lenders. As Head of Proposition, you will be a member of the cross-functional Leadership Team that oversees the Equity Release Lending business, as well as looking across propositions to better meet the needs of customers in the Later Life customer lifestage. With your deep understanding of Equity Release or similar markets (e.g. Protection), you will lead cross-functional initiatives, collaborating effectively to enhance customer solutions and experience, and drive business growth. If you are ready to make a significant impact at the UK's largest mutual Life, Pensions and Investments company, we want to hear from you. About the role Responsible for the creation and delivery of the proposition strategy for Equity Release, ensuring resource is secured and managed to deliver agreed outcomes. Responsible for representing the proposition at the cross-functional leadership team, contributing effectively to the strategy and alignment on priorities for the broader Equity Release Lending business. Oversee the full proposition lifecycle for Equity Release, ensuring alignment with customer needs and business objectives. Ensure existing propositions are compliant and helping customers achieve good outcomes, delivering against commercial targets. Manage relationships and strategy with relevant third parties, including Equity Release Funders and Adviser portal providers. Provide expertise on the propositions, understanding technical requirements and market dynamics. Maintain an in-depth understanding of competitor products, financial markets, regulatory concerns, and pressures. Collaborate with the wider business to ensure propositions are deployed appropriately and consistently for maximum impact. Provide strong leadership for a direct team of Proposition experts and be a role model for Royal London values. About you Strong customer focus and understanding of Consumer Duty. Strong knowledge of the Equity Release market or similar, such as the UK Protection market. Experience in proposition development and leading teams. Ability to translate broader business strategy into functional (product) strategy. Ability to influence at a senior level. Commercially astute, with a sound understanding of customer and financial dynamics. Focus on delivery, working with stakeholders to agree priorities and secure resources. Strong people leadership, inspiring teams to work collaboratively to meet ambition. Experience working in a regulated industry. Expertise in championing the end consumer and understanding customer value. Experience in managing product development governance and conduct risk in line with regulatory requirements. About Royal London We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, asset management products and services, and Equity Release Lending propositions. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits, such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. Inclusion, diversity, and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London.
Royal London City, Edinburgh
Feb 17, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Data Management Consultant Date: 16 Jan 2025 Location: Edinburgh, GB; Glasgow, GB; Macclesfield, GB Company: Royal London Group Job Title: Data Management Consultant Contract Type: Permanent Why Join Us? At Royal London, we believe in empowering our employees to achieve their best. As a Data Management Consultant, you'll play a crucial role in supporting our data management initiatives and ensuring data excellence across our organization. You'll have the opportunity to work closely with the Data Management Lead, collaborate with a dynamic team, and make a real impact on our business and customers. Join us and be part of a company that values inclusivity, collaboration, and innovation. Purpose of the Role: The Data Management Consultant will support the Data Management Lead in enhancing the effectiveness of how data is used across Royal London. Your work will directly contribute to our overall purpose of helping people protect and grow their financial assets. By assisting in the implementation of data management practices and fostering a culture of data stewardship, you'll help us deliver better outcomes for our customers. What You'll Be Doing: Assisting in establishing and maintaining data management practices and standards. Supporting data quality and integrity initiatives across the organization. Collaborating with cross-functional teams to deliver data management projects. Working with stakeholders to support data-driven decision-making. Providing expertise in data governance and data quality management. What We're Looking For: Experience in regulatory compliance, interpretation, and application of regulatory standards. Strong Business Analysis experience. Excellent stakeholder communication and collaboration abilities. Experience of data quality management and data governance principles, BCBS 239 or similar. Ability to prioritize and plan in line with business demands. Experience with Data Management Tools, e.g., IBM InfoSphere, Collibra, Informatica CMDC, Ataccama, or similar. About Royal London We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days of annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. Inclusion, diversity, and belonging We're an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognized and respected - whatever their background.
Royal London City, Edinburgh
Feb 16, 2025
Full time
Senior Business Analyst Date: 12 Feb 2025 Location: Edinburgh, GB Company: Royal London Group Job Title: Senior Business Analyst Contract Type: Permanent Location: Edinburgh or Glasgow or Alderley Park Working style: Hybrid 50% home/office based Closing date: 26th February 2025 We are seeking a talented and enthusiastic Senior Business Analyst to join our group Transformation and Change team in Edinburgh or Glasgow. As a Senior Business Analyst, you will take ownership for delivering the full range of BA artefacts across the end-to-end change lifecycle. With the opportunity to work across the whole of the Royal London business, you will play a critical role in driving business growth and success. With your good understanding of the industry and strong analytical skills, you will provide high quality deliverables that will support projects to delivery on time and within budget. This is a fantastic opportunity for someone passionate about business analysis and looking to make a significant impact on the organisation's success. About the role Analysis of large and/or complex change initiatives Elicit, challenge and document requirements from stakeholders to identify and address business challenges on both waterfall and agile projects. Facilitate workshops with a wide range of stakeholders to understand current and future state, documenting process maps to reflect these. Ability to work stand alone or within a team, in one or more project at any given time. Collaborate with cross-functional teams to ensure proposed solutions meet the requirements. Experience in one or more of the following disciplines (Marketing, Commercial, Life & Pensions, Data Solutions, Investments) Advanced in analytical and problem-solving skills. Experience using a variety of business analysis techniques, tools and standards. Proficient interpersonal and stakeholder management skills to establish and maintain relationships. Ability to manage own workload and support colleagues. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London City, Edinburgh
Feb 13, 2025
Full time
Head of Business Partnering - Annuities and Long Standing Customers Date: 6 Feb 2025 Location: Edinburgh, GB Macclesfield, GB London, GB Company: Royal London Group Job Title: Head of Business Partnering - Annuities and Long Standing Customers Contract Type: Permanent Location: Edinburgh, Alderley Park, London Working style: Hybrid 50% home/office based Closing date: 26th February 2025 Are you ready to take on a pivotal role within Royal London's Business Finance Leadership Team? We are seeking a dynamic, experienced and commercial professional to lead our business partnering services for the Annuities and Long Standing Customer (LSC) businesses. This is an opportunity to make a significant impact on our company's financial performance and decision-making through a detailed understanding of our propositions and their value for Royal London Members. About the Role: Develop a comprehensive financial understanding of our business, with a focus on our new and growing Bulk Purchase Annuity business and our established LSC business. Play a leading role in performance measurement and the methodology and process through which financial performance is assessed and reported. Support the development of proposition, pricing and value-enhancement strategies through an understanding of key value drivers. Build and nurture relationships across the organisation to drive better outcomes. Coordinate activities across the Finance function as required to support and bring challenge to the Annuities and LSC business. Provide financial oversight and support for major technology and change programmes. Deliver actuarial analysis on potential M&A activity and provide technical actuarial leadership in broader business change initiatives. Manage and motivate your team to deliver outstanding performance. Be part of the Business Finance Leadership Team and contribute to the broader objectives of the team. Contribute to committees and governance forums as required to support business objectives. About You: We are looking for a qualified actuary with experience in a broad range of actuarial work, preferably including life insurance product development, pricing, valuation, and capital modelling. Strong commercial finance acumen with a focus on policyholder outcomes. A deep understanding of financial drivers and methodologies for UK Life and Pensions organisations. Knowledge of UK Life and Pension industry accounting, actuarial work and regulatory environment. The ability to generate innovative ideas and communicate complex financial matters clearly. A natural ability for building teams, working across boundaries and influencing others in pursuit of better outcomes. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background. Ready to make a difference? Apply now and join us in shaping the future of Royal London!
Royal London Macclesfield, Cheshire
Feb 13, 2025
Full time
Senior Test Analyst Location: Macclesfield, GB Company: Royal London Group Job Title: Senior Test Analyst Contract Type: Permanent Working style: Hybrid 50% home/office based Closing date: 21st January 2025 The Senior Test Analyst is responsible for the creation of test cases using in-depth technical analysis of both functional and non-functional specifications (such as reliability, efficiency, usability, maintainability and portability). They create traceability records from test cases back to requirements and produce automated/manual test scripts, materials, and regression test packs to test new and amended software or services. Senior Test Analysts specify requirements for environment, data, resources, and tools. They interpret, execute, and document complex test scripts using agreed methods and standards, recording and analyzing actions and results while maintaining a defect register. They review test results and modify tests if necessary. The role also involves providing reports on progress, anomalies, risks, and issues associated with the overall project. They report on system quality and collect metrics on test cases, offering specialist advice to support others. The Senior Test Analyst reviews requirements and specifications, defining test conditions, and mentors Test Analysts and Trainee Test Analysts. About the role Uses in-depth technical analysis of both functional and non-functional specifications to determine test requirements. Specifies requirements for environment, data, resources, and tools. Conducts early life cycle validation and verification. Plans, estimates, and schedules phase tests. Designs and produces reusable test scripts (including automated test scripts and packages), procedures, and regression test packs to test new and amended software. Interprets and executes complex test scripts using agreed methods and standards. Monitors progress, documents test pass/failures compared with pre-defined criteria, creating traceability records from test cases back to requirements. Uses normal operating facilities, diagnostic tools, technical manuals, test scripts, and systems documentation to identify, diagnose, and report on system errors. Reviews test results and modifies tests if necessary. Produces reports on system quality and metrics on test cases. Provides guidance and assistance to colleagues on any aspect of test planning and execution. Reviews and tests non-functional aspects of systems at a high level. Guides team members on testing practices and prioritizes their tasks to achieve results ready for milestones. Mentors Test Analysts and Trainee Test Analysts. Deputizes for Lead Test Analyst. Maintains knowledge of specific specialisms, providing detailed advice regarding their application and executing specialized tasks. About you Familiar with testing techniques used to plan and execute software tests of all application components to verify that the software satisfies specified requirements and to detect errors. Experience of using automated test tools and can influence when automation adds value. Aware of software tools that automate or assist any part of the testing process across the whole testing lifecycle. Experience of an application, process, or product that benefits the test team. Specialist knowledge and skills in one or more business functions, technologies, or automation tools. Can identify gaps in available information required to understand a problem or situation and devise a means of resolving them. Proactive, anticipating opportunities for service improvement and taking appropriate action. Brings positive change to the test services community. Understands problems or situations by breaking them down systematically into component parts and identifying relationships between these parts. Can adapt to new information or changed circumstances and modify responses to problems accordingly. About Royal London We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days of annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity, and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognized and respected - whatever their background.