The Digital Marketing Apprentice will be passionate about all functions of communications and marketing and will help support the delivery of effective communications and marketing activities across the company's social media accounts. You will assist with developing digital marketing campaigns, updating client's social media channels, websites and writing engaging content for all platforms including, online, offline and print. The role will also provide a range of administrative support services which may include telephone support, organising diaries, managing correspondence, postal services and ensuring all internal online platforms are kept up to date. Supporting office manager in creating and delivering engaging communications activity and marketing projects across all social media channels. Assisting in creating engaging content for our social media accounts, website, and other relevant platforms. Supporting with marketing activities such as Search Engine Optimisation. Maintain and improve our website, actively monitoring visits to transition into leads. Reporting on the effectiveness of all campaigns using relevant monitoring tools and analytics, use insights to improve on future campaigns. Dealing with client enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person. Work co-operatively with colleagues to ensure that the team operates consistently and effectively by providing general administrative support Undertaking such other duties that may be required from time to time Supporting office manager in creating and editing engaging videos/reels etc to be used across our social media platforms Confident in building good relationships with colleagues and Clients Planning and organising Timekeeping and punctuality in line with company policy With direction and support from the Office Manager completing tasks in a timely manner The ability to prioritise own workload in line with company procedures You will learn about the business as a whole and supply chain. You will learn in depth knowledge of how businesses utilise all social media channels to promote the business and gain exposure and sales. Have a cheerful and optimistic attitude to work. Be accountable for your own actions, standard of work and behaviour. Adaptable in your approach and behaviour, and respond positively to change. Ability to build relationships and rapport with colleagues, clients, and suppliers. A commitment to self-development. Be adaptable in approach and behaviour, and respond positively to change. A good team player who builds positive relationships across the business/clients and suppliers. The post holder must have an interest in improving quality. Abide by our employment policies and procedures.
Mar 08, 2025
Full time
The Digital Marketing Apprentice will be passionate about all functions of communications and marketing and will help support the delivery of effective communications and marketing activities across the company's social media accounts. You will assist with developing digital marketing campaigns, updating client's social media channels, websites and writing engaging content for all platforms including, online, offline and print. The role will also provide a range of administrative support services which may include telephone support, organising diaries, managing correspondence, postal services and ensuring all internal online platforms are kept up to date. Supporting office manager in creating and delivering engaging communications activity and marketing projects across all social media channels. Assisting in creating engaging content for our social media accounts, website, and other relevant platforms. Supporting with marketing activities such as Search Engine Optimisation. Maintain and improve our website, actively monitoring visits to transition into leads. Reporting on the effectiveness of all campaigns using relevant monitoring tools and analytics, use insights to improve on future campaigns. Dealing with client enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person. Work co-operatively with colleagues to ensure that the team operates consistently and effectively by providing general administrative support Undertaking such other duties that may be required from time to time Supporting office manager in creating and editing engaging videos/reels etc to be used across our social media platforms Confident in building good relationships with colleagues and Clients Planning and organising Timekeeping and punctuality in line with company policy With direction and support from the Office Manager completing tasks in a timely manner The ability to prioritise own workload in line with company procedures You will learn about the business as a whole and supply chain. You will learn in depth knowledge of how businesses utilise all social media channels to promote the business and gain exposure and sales. Have a cheerful and optimistic attitude to work. Be accountable for your own actions, standard of work and behaviour. Adaptable in your approach and behaviour, and respond positively to change. Ability to build relationships and rapport with colleagues, clients, and suppliers. A commitment to self-development. Be adaptable in approach and behaviour, and respond positively to change. A good team player who builds positive relationships across the business/clients and suppliers. The post holder must have an interest in improving quality. Abide by our employment policies and procedures.
3rd Line IT Support Analyst Location: Frome, Somerset Salary: up to 45,000 Are you an experienced IT specialist seeking your next opportunity? About the company Our client is a leading IT Managed Service Provider, dedicated to delivering innovative and secure solutions. Operating across multiple regions, we continue to expand our expertise and support for businesses across various industries. Position Overview The 3rd Line IT Support Analyst is a key member of the Service Desk team, responsible for resolving escalated technical issues, improving client infrastructure, and ensuring optimal system performance. This role involves troubleshooting complex IT challenges, assisting with upgrades, installations, and providing expert technical support across various platforms. Responsibilities Deliver exceptional customer support by resolving technical issues effectively and efficiently. Work collaboratively with 1st and 2nd line teams to diagnose, troubleshoot, and escalate issues where required. Maintain detailed and accurate documentation of support requests, time logs, and client updates. Perform system installations, configurations, and upgrades for clients. Manage and maintain IT infrastructure, ensuring security and compliance standards are met. Assist with project planning, security enhancements, and system maintenance. Provide on-site support for troubleshooting, infrastructure installations, and other IT-related projects. Candidate Requirements Essential Skills and personal qualities Minimum of 3 years' experience in IT support, ideally in an MSP environment. Expertise in Windows Server administration, including Active Directory, DHCP, DNS, File Services, Group Policy, IIS, SQL, and RDS (2012/2016/2019/2022). Microsoft 365 and Azure administration, including Intune, Endpoint management, and PowerShell scripting. Strong networking knowledge, covering VLAN, VPN, VOIP, ADSL, and switch management. Experience with firewall and UTM management. Proficiency in Mac and Linux troubleshooting. Hands-on experience with virtualisation platforms, backup solutions, and disaster recovery. Awareness of cybersecurity threats and remediation strategies. Experience working within ITIL or SDI frameworks (desirable). Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Mar 08, 2025
Full time
3rd Line IT Support Analyst Location: Frome, Somerset Salary: up to 45,000 Are you an experienced IT specialist seeking your next opportunity? About the company Our client is a leading IT Managed Service Provider, dedicated to delivering innovative and secure solutions. Operating across multiple regions, we continue to expand our expertise and support for businesses across various industries. Position Overview The 3rd Line IT Support Analyst is a key member of the Service Desk team, responsible for resolving escalated technical issues, improving client infrastructure, and ensuring optimal system performance. This role involves troubleshooting complex IT challenges, assisting with upgrades, installations, and providing expert technical support across various platforms. Responsibilities Deliver exceptional customer support by resolving technical issues effectively and efficiently. Work collaboratively with 1st and 2nd line teams to diagnose, troubleshoot, and escalate issues where required. Maintain detailed and accurate documentation of support requests, time logs, and client updates. Perform system installations, configurations, and upgrades for clients. Manage and maintain IT infrastructure, ensuring security and compliance standards are met. Assist with project planning, security enhancements, and system maintenance. Provide on-site support for troubleshooting, infrastructure installations, and other IT-related projects. Candidate Requirements Essential Skills and personal qualities Minimum of 3 years' experience in IT support, ideally in an MSP environment. Expertise in Windows Server administration, including Active Directory, DHCP, DNS, File Services, Group Policy, IIS, SQL, and RDS (2012/2016/2019/2022). Microsoft 365 and Azure administration, including Intune, Endpoint management, and PowerShell scripting. Strong networking knowledge, covering VLAN, VPN, VOIP, ADSL, and switch management. Experience with firewall and UTM management. Proficiency in Mac and Linux troubleshooting. Hands-on experience with virtualisation platforms, backup solutions, and disaster recovery. Awareness of cybersecurity threats and remediation strategies. Experience working within ITIL or SDI frameworks (desirable). Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
NOT SUITABLE FOR COMPUTER SCIENCE GRADUATES What you'll do at work Some of the key day to day responsibilities are; You should be able to demonstrate a natural ability in IT and evidence this as an IT hobbyist. This, as an example, might building custom PC's Learning and becoming proficient in Support Desk I.T Systems - this will be achieved by being hands-on in the IT support triage environment. Whilst the helpdesk can be a pressured environment, you will benefit by being surrounded by experienced industry experts that will help guide and inform you Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLA's Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites. This will give variety to your role, and the opportunity to work in a face-to-face customer situation. You will need excellent customer service abilities and have excellent spoken communication skills
Feb 11, 2025
Full time
NOT SUITABLE FOR COMPUTER SCIENCE GRADUATES What you'll do at work Some of the key day to day responsibilities are; You should be able to demonstrate a natural ability in IT and evidence this as an IT hobbyist. This, as an example, might building custom PC's Learning and becoming proficient in Support Desk I.T Systems - this will be achieved by being hands-on in the IT support triage environment. Whilst the helpdesk can be a pressured environment, you will benefit by being surrounded by experienced industry experts that will help guide and inform you Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLA's Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites. This will give variety to your role, and the opportunity to work in a face-to-face customer situation. You will need excellent customer service abilities and have excellent spoken communication skills
NOT SUITABLE FOR MARKETING/MEDIA GRADUATES-PLEASE DONT APPLY Key Responsibilities Digital and social media-based activities across LinkedIn and Twitter Creating info-graphics and blogs and content for the web and social media Content creation/copywriting Working on and creating/refining articles for press releases Supporting marketing events from planning to delivery Creating case studies and attractive flyers to be shared across digital platforms Assisting in website content updates SEO based activities Co-ordination of other tasks as required What skills are we looking for? Must be digitally savvy, with a real passion for social media and a strong creative eye for identifying new trends in the relevant fields Flair for writing content Ability to drive content creation both independently and with external support Have fresh ideas and creative thinking with an ability to bring them to life Creative and design skills - design platform experience would be an advantage Attention to detail and ability to focus on set goals SEO skills would be an advantage What are the perks of working for us? Be a part of an exciting tech start-up and a dynamic team Benefits such as annual leave, company activities etc Be at the cutting edge of technology - we are in the field of software robotics Opportunity for career progression Parking paid for Fantastic length of service benefits Health insurance after passing probation
Feb 01, 2025
Full time
NOT SUITABLE FOR MARKETING/MEDIA GRADUATES-PLEASE DONT APPLY Key Responsibilities Digital and social media-based activities across LinkedIn and Twitter Creating info-graphics and blogs and content for the web and social media Content creation/copywriting Working on and creating/refining articles for press releases Supporting marketing events from planning to delivery Creating case studies and attractive flyers to be shared across digital platforms Assisting in website content updates SEO based activities Co-ordination of other tasks as required What skills are we looking for? Must be digitally savvy, with a real passion for social media and a strong creative eye for identifying new trends in the relevant fields Flair for writing content Ability to drive content creation both independently and with external support Have fresh ideas and creative thinking with an ability to bring them to life Creative and design skills - design platform experience would be an advantage Attention to detail and ability to focus on set goals SEO skills would be an advantage What are the perks of working for us? Be a part of an exciting tech start-up and a dynamic team Benefits such as annual leave, company activities etc Be at the cutting edge of technology - we are in the field of software robotics Opportunity for career progression Parking paid for Fantastic length of service benefits Health insurance after passing probation
3rd Line Support Engineer Location: Kingston Upon Thames Salary: up to 53,000 Are you an experienced IT specialist seeking your next opportunity? About the company Our client is a global leader in body-worn video technology, dedicated to enhancing safety, innovation, and progress. Position Overview The 3rd Line Support Engineer is a key member of the Helpdesk team, responsible for providing expert-level assistance for Digital Evidence Management Software (DEMS) and internal IT infrastructure. Responsibilities Serve as the primary escalation contact for DEMS and IT-related concerns via phone and email. Record, monitor, and resolve software-related support cases, providing timely updates. Investigate and troubleshoot advanced software and IT infrastructure challenges, escalating when needed. Deliver training sessions and assist with the deployment of DEMS software and IT systems. Oversee third-party IT vendors and software solutions. Configure, install, and maintain desktops, laptops, and servers, ensuring compliance with security protocols. Participate in an on-call rota to support customers requiring extended service levels. Candidate Requirements Essential Skills and personal qualities Expertise in managing Windows Servers, Active Directory, networking (DNS, DHCP, TCP/IP), and firewalls. Experience handling MS Exchange and MS SQL. Knowledge of Azure Portal and cloud system monitoring. Strong ability to install, update, and troubleshoot software. Analytical mindset with a structured approach to problem-solving. Excellent communication and documentation abilities. Capable of working independently, prioritizing tasks effectively, and meeting deadlines. Willingness to work flexible hours when required. This role requires passing police vetting procedures. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Jan 31, 2025
Full time
3rd Line Support Engineer Location: Kingston Upon Thames Salary: up to 53,000 Are you an experienced IT specialist seeking your next opportunity? About the company Our client is a global leader in body-worn video technology, dedicated to enhancing safety, innovation, and progress. Position Overview The 3rd Line Support Engineer is a key member of the Helpdesk team, responsible for providing expert-level assistance for Digital Evidence Management Software (DEMS) and internal IT infrastructure. Responsibilities Serve as the primary escalation contact for DEMS and IT-related concerns via phone and email. Record, monitor, and resolve software-related support cases, providing timely updates. Investigate and troubleshoot advanced software and IT infrastructure challenges, escalating when needed. Deliver training sessions and assist with the deployment of DEMS software and IT systems. Oversee third-party IT vendors and software solutions. Configure, install, and maintain desktops, laptops, and servers, ensuring compliance with security protocols. Participate in an on-call rota to support customers requiring extended service levels. Candidate Requirements Essential Skills and personal qualities Expertise in managing Windows Servers, Active Directory, networking (DNS, DHCP, TCP/IP), and firewalls. Experience handling MS Exchange and MS SQL. Knowledge of Azure Portal and cloud system monitoring. Strong ability to install, update, and troubleshoot software. Analytical mindset with a structured approach to problem-solving. Excellent communication and documentation abilities. Capable of working independently, prioritizing tasks effectively, and meeting deadlines. Willingness to work flexible hours when required. This role requires passing police vetting procedures. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Key Responsibilities Customer Engagement: Interact confidently with customers daily, addressing queries promptly and professionally. Data Collation & Reporting: Gather, analyse, and present data to support project decisions and business needs. Project Coordination: Track and manage actions, ensuring project timelines and deliverables are met. Stakeholder Collaboration: Liaise effectively with the Project Manager Lead, developers, and other stakeholders to ensure smooth project progress. Multi-Project Management: Handle multiple projects simultaneously while maintaining high-quality standards. Key Skills & Competencies Communication: Strong verbal and written communication skills to interact with customers and team members effectively. Data Management: Ability to collect, organize, and analyse data efficiently. Attention to Detail: A meticulous approach to ensure accuracy in all tasks. Relationship Building: Adept at fostering positive relationships with customers and colleagues. Analytical Mindset: A logical and problem-solving approach to business challenges. Technical Requirements Proficiency in Office 365 applications, including Outlook, Teams, and Excel. Basic understanding of IT systems and an interest in learning more about the industry. What We're Looking For A proactive and eager individual passionate about building a long-term career in the IT sector. A willingness to learn and take on new challenges. A team player who thrives in a collaborative environment.
Jan 31, 2025
Full time
Key Responsibilities Customer Engagement: Interact confidently with customers daily, addressing queries promptly and professionally. Data Collation & Reporting: Gather, analyse, and present data to support project decisions and business needs. Project Coordination: Track and manage actions, ensuring project timelines and deliverables are met. Stakeholder Collaboration: Liaise effectively with the Project Manager Lead, developers, and other stakeholders to ensure smooth project progress. Multi-Project Management: Handle multiple projects simultaneously while maintaining high-quality standards. Key Skills & Competencies Communication: Strong verbal and written communication skills to interact with customers and team members effectively. Data Management: Ability to collect, organize, and analyse data efficiently. Attention to Detail: A meticulous approach to ensure accuracy in all tasks. Relationship Building: Adept at fostering positive relationships with customers and colleagues. Analytical Mindset: A logical and problem-solving approach to business challenges. Technical Requirements Proficiency in Office 365 applications, including Outlook, Teams, and Excel. Basic understanding of IT systems and an interest in learning more about the industry. What We're Looking For A proactive and eager individual passionate about building a long-term career in the IT sector. A willingness to learn and take on new challenges. A team player who thrives in a collaborative environment.
