Oliver Bonas

We are looking for a Junior Product Technologist to join Team OB in our Support Office. As a Junior Product Technologist at OB, you will work alongside the Buying, Design and Quality teams to ensure that our Home and Gift (H&G) products meet safety and quality requirements and are fit for purpose. You will work across a varied product range including tabletop, home accessories, textiles, cosmetics, bath & body, furniture and lighting, working to multiple critical path deadlines. Supporting the Senior Product Technologist and Product Technologists to manage the quality process within the H&G department, you will play a key part in ensuring that the product launches on time. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Junior Product Technologist will: • Assess product design briefs and risk assess designs for quality and production capability call outs ensuring designs are fit for purpose and meet required legal and safety requirements • Advise the Design and Buying teams on potential amendments needed to product specifications applicable with the support of the QA team • Work closely across functions and the business to manage the sealing process documentation to ensure all comments are adequately documented • Assist and liaise with the H&G team to maintain the critical path and product developments • Communicate with suppliers and agents on any issues, ensuring that samples are produced to required standards • Support with product briefing by detailing all testing requirements to ensure that products adhere to testing standards and are fit for purpose • Review production AQL documents received prior to shipments and raise any concerns with your team • Follow up with any unforeseen product issues and communicate with suppliers and relevant teams • Communicate packaging and labelling requirements for H&G products • Work with suppliers and in-house teams to ensure product packaging is commercial, fit for purpose and not excessive • Maintain and update technical files, tech specs, design briefs, test reports, product sealing forms, photographs and any relevant correspondence • Log returns, performance and complaints data to drive technical improvements • Generate returns analysis and feedback to the business • Work in conjunction with the Ethical Trade team to ensure suppliers adhere to our code of conduct. Bonas Benefits: • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Free membership for our Westfield Health Cash Plan or Private Medical • Auto-enrolment into our pension plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Mental Health First Aider support • Education and support through 360L eLearning platform What we look for: • Knowledge of product technology, risk assessments, safety standards and legal requirements is required, in at least some of the product categories • Relevant degree or relevant experience at Junior or Assistant Technologist level • An awareness of own label product development process • Interest in home & gift products • Team Player with enthusiasm to learn and can do approach • Adaptable and able to prioritise • Ability to build and maintain strong relationships internally, as well as externally with third parties and suppliers. • Attention to detail • Problem solving skills Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a Facilities Coordinator to join Team OB in our Support Office. As a Facilities Coordinator at OB you will play a key role in the day-to-day operations of the Facilities department, ensuring a high level of service is delivered across our stores and support offices. Working closely with the Facilities Manager, you'll support departmental goals and help drive improvements in how we work and the services we provide. This is a hands-on and fast-paced role that will see you coordinate a wide range of tasks, from managing communication between stores and contractors, to supporting compliance tracking and departmental projects. You'll also assist with new store openings, help monitor contractor performance, and work alongside teams such as Health & Safety and Property to support wider business needs. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Facilities Coordinator will: Provide day-to-day support across Facilities, Health & Safety, and wider business operations as directed by the Facilities Manager. Act as the first point of contact, internally, for store teams regarding queries, escalating where needed. Assist with planning and conducting store visits to support Facilities and H&S audits and provide follow-up communication or training under the guidance of the Facilities Manager. Carry out procurement and ordering for stores and support office functions as required, reviewing supplier costs and carrying out regular price comparisons. Support coordination of new store mobilisation activities and process improvements. Help maintain relationships with landlords and agents by coordinating documentation Develop and maintain strong working relationships with contractors providing guidance based on site feedback Support the Facilities Manager in reviewing contractor performance against set KPI's and SLA and gathering store feedback and incident reports. Provide feedback to contractors and compile quarterly reporting internally. Liaise with the New Store team as a point of contact for approved contractors, raising any issues or observations. Help maintain the contract management system (CMS) and support the control of contractor processes. Assist with utilities supplier communications and maintain data records to support efficient systems management. Support the Facilities Manager in the delivery of Facilities-led projects and maintenance work. Assist with procurement tasks, collating quotes and maintaining budget tracking sheets for small-scale or ongoing works. Coordinate logistics for office moves and department changes, working closely with internal teams including IT and H&S. Monitor compliance and outstanding job reports, helping identify recurring issues and reporting for the purposes of improving service delivery. Support the implementation of updates to Facilities procedures and contribute ideas for process improvements. Act as a department contact for store task management software, helping with communications and responding to system-related queries. Work collaboratively with the Health and Safety team to support the implementation of risk-reducing initiatives and maintain best practices. Assist with documenting and communicating changes to H&S procedures across stores and offices. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform What we look for: Working knowledge of Facilities Management Basic technical understanding of hard and soft FM services Excellent organisational and coordination skills Good communication and interpersonal skills Comfortable working across multiple priorities with attention to detail Proactive and willing to learn from senior team members Approachable and adaptable to change Self-motivated PC literate, with strong working knowledge of Microsoft Word, Excel, Outlook Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. Working pattern as follows: Monday (6 hours), Wednesday (6 hours), Sunday (6 hours) A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a In Store Visual Merchandiser to join Team OB in our Edinburgh store on a Fixed Term Contract for 9 Months. As an In-Store Visual Merchandiser at OB you will identify commercial opportunities in your store, maximise sales with visual merchandising actions and coaching with store management. Collaboratively with the Retail Team you will establish processes to support commerciality, operations and team development using creativity, organisation and communication. Responsible for the store's visual presentation, you'll have a flair for design and VM in retail, understanding customer shopping habits and how to create a joyful customer experience. A passion for training is essential, as you will work with the store management team to develop the store's visual presentation and the team's understanding of it. You will report to the Store Manager and receive regular support from the Area Visual Merchandiser. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB In-Store Visual Merchandiser will: • Ensure the shopfloor space is used to full capacity, working with store management to create an exciting customer journey and floorplan that showcases OB product within season and is regularly refreshed. • Create eye catching displays taking inspiration from company guidelines that drive sales. • Using key performance indicators (KPIs), you will collaborate with store management to drive sales with weekly floor walks, commercial analysis and effective time management. • Plan visual actions, executing them quickly and efficiently from remerchandising new product, mannequin styling and window displays to floor moves. • Feedback to Store Manager & Area Visual Merchandiser, communicating clearly and effectively, verbally and in written communication in weekly calls, handovers and floor walks. • Alongside store management you will identify VM coaching needs of the team, guiding them on standards, resources, stock management and develop their VM skills, leading regular training sessions and delivering on the spot feedback. • As a key member of Team OB you will lead by example, showcasing our customer values and delivering a joyful customer service experience. • Have product knowledge and share this passion with our customers. • Be a great role model for your team and support the training of your peers in collaboration with the management team. • Have understanding all OB operational procedures and ensure these are followed by yourself and the team. • Ensure the store remains a safe working environment, following the company health & safety and security guidelines each day. • Uphold excellent housekeeping standards throughout the store and back of house, ensuring VM equipment is well maintained. • Support other stores with visual merchandising actions and participate in new store opening set ups when required. Bonas Benefits: • Generous employee discount up to 60% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Auto-enrolment into our pension plan • Cycle to work scheme • Refer a Friend incentive • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Mental Health First Aider support • Education and support throughout Looop eLearning platform What we look for: • Communicate effectively • Demonstrate our company values • Confidence in giving direction and sharing information • Professional manner • Positive attitude • Great people skills • Visual Merchandising experience across varied product groups • Strong organisation skills • Attention to detail • Creative flare • Problem solver Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These days will be Monday 6 hours, Thursday 4 hours, Friday 6 hours and Saturday 4 hours. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a CRM & Email Executive to join Team OB in our Support Office. As a CRM & Email Executive at OB, you will drive the performance of our email and CRM campaigns, as well as retention marketing initiatives that create personalised experiences, marketing automation and engaging content. Reporting to the CRM & Marketing Automation Lead, you will work with the wider marketing and e-commerce teams to develop and execute our email newsletter strategy, through the end-to-end process for email marketing campaigns and optimising cross-channel user journeys. You will leverage the data and functionality available in our CDXP to orchestrate omnichannel campaigns and personalised customer experiences tailored to a customer lifecycle status and preferences, driving customer engagement, conversion and retention across all channels. Using a data-driven approach, you will track channel performance and action insights to identify areas of opportunity for development and to prioritise CRM campaign strategy in line with business priorities and to maximise ROI. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB CRM & Email Executive will: • Work with campaign and merchandising teams to execute email newsletter strategy, feeding into topline campaign plans with historical learnings and observed performance trends • Manage email send calendar and audiences in line with deliverability best practices, as well as the A/B testing strategy, to identify opportunities to drive incremental revenue • Recommend ways to optimise content, engagement and conversion based product selection, back in stock opportunities and secondary content • Monitor email newsletter performance and base health, with a focus on lifecycle status monitoring and predictive models, identifying opportunities for development and optimisation to drive customer engagement, conversion and loyalty • Drive subscriber value and base growth with omnichannel lead generation initiatives such as data capture competitions and paid audience support • Brief our external technical partners with tasks to support email and CRM use cases, managing timelines and outputs and maintaining strong relationships • Develop and maintain strong relationships with key internal stakeholders, being a spokesperson for the CRM team and presenting to wider teams, championing CRM initiatives and exploring opportunities for collaboration • Ensure compliance of our email channel and CRM marketing initiatives in accordance with data protection rules • Evolve our best practice in-line with industry trends and innovations, challenging OB to advance our approach to align with evolving business needs. Including but not limited to omni-channel opportunities and new channels such as SMS Bonas Benefits: • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Free membership for our Westfield Health Cash Plan • Auto-enrolment into our pension plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Mental Health First Aider support • Education and support through 360L eLearning platform What we look for: • Experience with ESPs / CDPs, experience with Bloomreach is beneficial • Experience within an email marketing and CRM focused or similar role, preferably in a retail or ecommerce environment • Proven capability to develop and execute successful CRM and email marketing campaigns and proficiency in email marketing platforms and best practices • Proactive, flexible and self-initiating nature with action orientated approach, problem-solving skills and ability to thrive in a fast-paced environment • Creative thinker with a passion for delivering innovative and impactful campaigns • Strong analytical skills, with the ability to interpret data and draw actionable insights • Excellent communication skills, both written and verbal, with an ability to write engaging copy with accurate spelling and punctuation and clearly and confidently present to key stakeholders • Strong attention to detail with a technical and methodical mindset • Ability to work independently, prioritise tasks accordingly, manage deadlines and communicate timelines • A good understanding of customer data points, compliance best practices and technical principles • Experience utilising reporting tools - Tableau, GA4 and CDP reporting functionality beneficial Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Warehouse Team Member for the Web Fulfilment team. This role is 21 hours per week, with a shift pattern of Sunday, Monday and Tuesday, 6:45am-2:45pm. This is a Fixed Term Contract running through to the 11th of January 2026. Our Warehouse Team Members work efficiently and use their strong attention to detail to ensure that each online order is perfectly picked, packed and dispatched for our wonderful customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role Our Warehouse Team Members will: Pick customer orders accurately using handheld terminals. Prepare and pack customer orders in line with OB's quality control standards. Use computer terminals to dispatch orders. Work to achieve pick and pack targets. Assist with packing and storing Click & Collect orders in the correct retail store allocated areas. Prepare, pack, and wrap items for couriers including fragile products. Place picked and packed orders in the corresponding despatch locations (express shipping, standard and international packages). Report any breakages or order discrepancies. Maintain a clean and tidy work area at all times. Replenish packing stations at the end of each shift. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout 360L eLearning platform What we look for: A natural team player with excellent communication skills. A fast-paced worker with outstanding attention to detail. Positivity, vibrancy and ready to take on anything. A kind, helpful and considerate attitude towards your co-workers. Previous experience in a warehouse fulfilment environment is advantageous. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a Merchandising Admin Assistant to join Team OB in our Support Office in our Fashion Team on a 12 month fixed term contract. As a Merchandising Admin Assistant at OB you will be responsible for maximising sales through allocating and ensuring stock levels are maintained in line with store capacity and option levels. You will ensure that the Merchandising team is provided with sales analysis and admin support as well as carrying out stock allocation and supply chain co-ordination Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Merchandising Admin Assistant will: Set up allocation plans accurately, ensuring store minimums are correct and there is enough stock to fulfil the requirement including monitoring product cover in stores and on web Understand the different types of allocations that can be actioned Utilise system functions to manage stock levels effectively Complete weekly optimisations on the department - using the stock movement process to maximise sales and reduce risk Manage Warehouse stock appropriately across locations including the Returned stock Ensure timely and accurate allocation of stock to new and refurbished stores, manages stock levels during build and monitors sales once trading to ensure correct mix of stock Manage admin across seasonal changes and communicates these to the wider business Report on Monday trade, reviews and understands information, offering suggestions on where to make improvements Provide analysis for store grading and profiles Ensure delivery dates are maintained through attending critical path / shipping meetings to ensure correct quantities are delivered on time and that booking cut offs are not missed Maintain key documents with all key dates and intake information Understand the implications of late / incorrect deliveries and can follow up with the relevant teams Provide accurate and timely information for external and internal stakeholders, ensuring deadlines are met Respond to store queries with a positive can-do attitude reflective of the OB values, offering solutions which benefit both the store and wider business Conduct regular store visits and proposes actions to relevant teams Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform What we look for: Previous administrative experience is advantageous Willingness to learn Previous retail experience and genuine interest in the industry IT literate with Intermediate / Advanced Microsoft Office skills - Word / Excel and Powerpoint Excellent analytical and numerical skills Excellent communication and interpersonal skills Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Warehouse Team Member for the Web Fulfilment team. This role is 21 hours per week, with a shift pattern of Sunday, Monday, Tuesday, 2:45pm-10:45pm Our Warehouse Team Members work efficiently and use their strong attention to detail to ensure that each online order is perfectly picked, packed and dispatched for our wonderful customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role Our Warehouse Team Members will: Pick customer orders accurately using handheld terminals. Prepare and pack customer orders in line with OB's quality control standards. Use computer terminals to dispatch orders. Work to achieve pick and pack targets. Assist with packing and storing Click & Collect orders in the correct retail store allocated areas. Prepare, pack, and wrap items for couriers including fragile products. Place picked and packed orders in the corresponding despatch locations (express shipping, standard and international packages). Report any breakages or order discrepancies. Maintain a clean and tidy work area at all times. Replenish packing stations at the end of each shift. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout 360L eLearning platform What we look for: A natural team player with excellent communication skills. A fast-paced worker with outstanding attention to detail. Positivity, vibrancy and ready to take on anything. A kind, helpful and considerate attitude towards your co-workers. Previous experience in a warehouse fulfilment environment is advantageous. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. Working pattern as follows: Saturday (6 hours), Sunday (4 hours) A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided. Working pattern 20 hours per week, Wednesday 6 hours, Thursday 8 hours, Sunday 6 hours A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for Customer Service Advisors to join Team OB working on a 3 month fixed term contract starting from 8th September 2025. Contract- part time - 22.5 hours per week. Shift times vary and will include any of the following - (8:00 - 16:30), (9:30 - 18:00) or (11:30 - 20:00) Must be available at weekends. One weekend day will be included in the shift pattern. Hybrid role - 1 days working from our office & 2 days working from home. Computer equipment provided. Requirement - Fibre broadband connection for working from home days. As a Customer Service Advisor at OB, you will join the team on a 3 month fixed term contract, helping to spread some seasonal joy. You will deliver a great customer experience and be the first on hand to answer and listen to any questions, queries, compliments or concerns. Our customers are at the heart of Oliver Bonas so you will support and communicate effectively by following our customer service procedures and guidelines, providing exceptional service and owning any queries from beginning to end. Maintaining excellence as well as creating seasonal magic is what makes our Customer Service Team tick during our busiest season, so come and join us and be part of Team OB. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We are hybrid working company, working in the office and from home. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with More about the role OB's Customer Service Advisors will: Answer customer queries via email, chat and phone in a timely manner. Support aspects of the customer experience from product queries and store opening hours to delivery, tracking and customer aftercare. Provide exceptional customer service and computer admin support. Be confident communicating on the phone and online through email and live chat. Build strong working relationships with internal teams. Process customer returns and replacement orders through our in-house systems. Log and track all customer contacts through our CRM system and update order statuses. Check product stock levels online and in-store and where necessary. Be system confident and quick to learn. Collaborate within our CS Team to provide the best outcome for our customers. Handle customer data in accordance with GDPR requirements. Have an understanding and interest in our products. What we look for: Previous experience within customer service & strong computer skills are essential for this role. Ability to multitask and prioritise a variety of queries across different channels e.g. phone, email, live chat. A team player. Strong written and verbal communication skills. Ability to work in a fast-paced environment. Evidence of a strong Wi-Fi connection, you will need provide a speed test result. You will need a private, quiet space when working from home so you can support our customers effectively. Calm, patient, helpful and positive nature. Adaptable to change and willing to embrace new ideas. Solutions-focused and able to diffuse any challenging conversations with customers. Bonas Benefits: Generous seasonal employee discount on OB products. Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support. Free access to our onsite gym. Refer a Friend incentive. Quarterly free lunch. Equity, Diversity and Inclusivity Voice network and EDI team. Mental Health First Aider support. Education and support through 360L eLearning platform. An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for Customer Service Advisors to join Team OB working on a 3 month fixed term contract starting from 8th September 2025. Contract- Full time - 37.5 hours per week. Shift times vary and will include any of the following - (8:00 - 16:30), (9:30 - 18:00) or (11:30 - 20:00) Must be available at weekends. One weekend day will be included in the shift pattern. Hybrid role - 3 days working from our office & 2 days working from home. Computer equipment provided. Requirement - Fibre broadband connection for working from home days. As a Customer Service Advisor at OB, you will join the team on a 3 month fixed term contract, helping to spread some seasonal joy. You will deliver a great customer experience and be the first on hand to answer and listen to any questions, queries, compliments or concerns. Our customers are at the heart of Oliver Bonas so you will support and communicate effectively by following our customer service procedures and guidelines, providing exceptional service and owning any queries from beginning to end. Maintaining excellence as well as creating seasonal magic is what makes our Customer Service Team tick during our busiest season, so come and join us and be part of Team OB. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We are hybrid working company, working in the office and from home. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with More about the role OB's Customer Service Advisors will: Answer customer queries via email, chat and phone in a timely manner. Support aspects of the customer experience from product queries and store opening hours to delivery, tracking and customer aftercare. Provide exceptional customer service and computer admin support. Be confident communicating on the phone and online through email and live chat. Build strong working relationships with internal teams. Process customer returns and replacement orders through our in-house systems. Log and track all customer contacts through our CRM system and update order statuses. Check product stock levels online and in-store and where necessary. Be system confident and quick to learn. Collaborate within our CS Team to provide the best outcome for our customers. Handle customer data in accordance with GDPR requirements. Have an understanding and interest in our products. What we look for: Previous experience within customer service & strong computer skills are essential for this role. Ability to multitask and prioritise a variety of queries across different channels e.g. phone, email, live chat. A team player. Strong written and verbal communication skills. Ability to work in a fast-paced environment. Evidence of a strong Wi-Fi connection, you will need provide a speed test result. You will need a private, quiet space when working from home so you can support our customers effectively. Calm, patient, helpful and positive nature. Adaptable to change and willing to embrace new ideas. Solutions-focused and able to diffuse any challenging conversations with customers. Bonas Benefits: Generous seasonal employee discount on OB products. Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support. Free access to our onsite gym. Refer a Friend incentive. Quarterly free lunch. Equity, Diversity and Inclusivity Voice network and EDI team. Mental Health First Aider support. Education and support through 360L eLearning platform. An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have a great opportunity to join Team OB as a Warehouse Team Member in our Picking Team. This role is 35 hours a week, working shift pattern of Monday - Thursday and Saturday 6.45am - 2.45pm. This is a Fixed Term Contract and will run through until the 29th of January 2026. Our Warehouse Team Members work to pick stock to be delivered to all our stores. You will work collectively with the wider team to meet key performance indicators (KPIs) so that all deliveries are ready to go out to the stores for our customers in a timely manner. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it's somewhere to build a career you are passionate about. More about the role Our Warehouse Pick Team Members will: Use an Android/Windows scanner to pick stock for the stores. Prepare and pack the orders into appropriate bays in the warehouse ready for delivery. Wrap and package fragile items carefully to ensure that they are fit for transit. Ensure that all stock leaving the warehouse is accurate and has been documented accordingly. Keep all picking aisles free from rubbish and hazards. Break down all empty boxes at pick locations and dispose of them in the bins. Ensure all breakages or discrepancies are reported. Keep a safe and clean working environment at all times. Bonas Benefits: Generous employee discount off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022. What we look for: Must be conscientious with a good eye for detail. Ability to work with Windows and Android handheld scanners and in-house warehouse systems. Able to work at a fast pace with accuracy. Happy to work flexibly and support across different areas of the warehouse. A team player, who is kind and helpful towards others. Physical fitness, as this role involves a lot of walking and lifting. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a Jewellery Buyer's Administrative Assistant to join Team OB in our Support Office. As a Buyer's Administrative Assistant (BAA) at OB, you will play an integral role in the product development process by providing administrative support for products from conception through to product launch. You will have overall responsibility for managing the department's samples and range guides. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Jewellery BAA will: • Complete all general admin tasks involving filing, photocopying, • emailing and coordinating courier deliveries • Monitor critical path daily, in connection with the shipping and escalate any problems and notify the buyers of any issues • Prepare for weekly trade meetings • Maintain sample libraries, ensuring all samples arrive within required deadlines for sign off meetings and look books • Maintain department logs relevant for the range plan and update spreadsheet and databases daily • Liaise with suppliers and freight forwarders to ensure all documentation is accounted for • Raise and track orders, ensuring correct samples and information have been received from suppliers • Maintain a comprehensive and accurate supplier database, ensuring all details are always up to date • Manage all incoming and outgoing post for the team, ensuring parcels are removed from the warehouse area in a timely manner Bonas Benefits: • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Auto-enrolment into our pension plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Mental Health First Aider support • Education and support through 360L eLearning platform What we look for: • Excellent communication skills • Great attention to detail • Ability to organise, prioritise and evaluate your own workload • Experience within the retail and buying industry would be an advantage • Excellent computer skills with intermediate Excel, Outlook, Word and Powerpoint skills • Proactive, flexible and have a positive attitude • Good understanding of the brand Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We have an great opportunity for a Goods in Assistant to join Team OB in our Warehouse. This role is 35 hours per week, and there are several shift patterns available, all shifts will be 8:00am-4:00pm Monday, Tuesday, Thursday, Friday and Saturday Monday, Wednesday, Thursday, Friday and Saturday Monday, Tuesday, Wednesday, Thursday and Saturday Monday to Friday (flexibility for occasional Saturday) Tuesday to Saturday This is a Fixed Term Contract until the end of December 2025. This role is to support in our Goods In Team during our Peak Period, there will need to be some flexibility around shift patterns which may swap back to Monday to Friday and supporting other teams within our warehouse. As a Goods In Assistant at OB you will be responsible for accurately receiving stock into the warehouse and ensuring that the Warehouse Management System (WMS) is a reflection of the stock received. You will be responsible for counting stock on a daily basis, reporting any discrepancies of damages to the Goods In Team Leader Reporting to the Goods In Team Leader, you will work in collaboration and will communicate across several internal teams, aiming to provide a smooth goods in warehouse operation. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. A bit about us Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it's somewhere to build a career you are passionate about. More about the role As a Goods in Assistant in our Warehouse you will: Receive stock on a daily basis and ensure that the stock levels are correct across the in the Warehouse and warehouse management system. Ensure that the stock received is counted accurately and checked for damages. Put stock away when needed. Report delivery discrepancies Unload containers by hand Use a forklift truck to unload deliveries. Use an android/windows scanner pick for the stores. Ensure that all stock leaving the warehouse is accurate and has been documented accordingly. Develop your own self awareness and understanding of equality, diversity and inclusivity. Challenge exclusionary behaviour and your support your team members Always keep a safe and clean working environment. Assist with ad-hoc admin duties within the Warehouse team. Keep walkways and warehouse fire exit routes clear from obstructions. Adhere to all health and safety regulations within the Warehouse. Bonas Benefits: Generous employee discount off all OB products Free access to our 24-hour employee assistance programme with Care First - offering financial, emotional and vocational support. Free access to our onsite gym Cycle to work scheme. Refer a Friend incentive. Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout 360 eLearning platform What we look for: Must be conscientious with a good eye for detail. Forklift Experience or willing to be trained Must be comfortable working with Windows and Android handheld scanners and in-house warehouse systems. Good verbal communication with the ability to work under pressure. Focus on diligence and accuracy. Team player, kind and helpful towards others Must by physically fit as this role involves lots of walking and lifting. Experience of working in a Warehouse environment is advantageous. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a Assistant Store Manager to join Team OB in our Belfast Arthur Street store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales click apply for full job details