All the details Working Pattern Week 1 Tuesday: 09:00 - 17:00 Thursday: 10:00 - 18:00 Friday: 10:00 - 18:00 Week 2 Thursday: 10:00 - 18:00 Friday: 09:00 - 17:00 Saturday: 10:00 - 18:00 Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation. We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether offering a five-star experience or a tailor-made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommend products both in-store and online. At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs. Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service. Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment.
Sep 15, 2026
Full time
All the details Working Pattern Week 1 Tuesday: 09:00 - 17:00 Thursday: 10:00 - 18:00 Friday: 10:00 - 18:00 Week 2 Thursday: 10:00 - 18:00 Friday: 09:00 - 17:00 Saturday: 10:00 - 18:00 Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation. We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether offering a five-star experience or a tailor-made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommend products both in-store and online. At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs. Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service. Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment.
Summary Team Support Manager All the details Work Pattern Sunday: 16:00 - 00:00 Monday: 16:00 - 00:00 Tuesday: 16:00 - 00:00 Friday: 16:00 - 00:00 Saturday: 16:00 - 00:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
Sep 15, 2026
Full time
Summary Team Support Manager All the details Work Pattern Sunday: 16:00 - 00:00 Monday: 16:00 - 00:00 Tuesday: 16:00 - 00:00 Friday: 16:00 - 00:00 Saturday: 16:00 - 00:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
Marks & Spencer in Chester is seeking a Customer Assistant to join our Fashion, Home & Beauty team. You'll deliver a market-leading customer experience, help shoppers feel their best, and build rapport quickly in a fast-paced store environment. You'll use digital tools like the Sparks App and in-store devices to tailor recommendations, provide a five-star service, and adapt to shifting needs with flexibility.
Sep 14, 2026
Full time
Marks & Spencer in Chester is seeking a Customer Assistant to join our Fashion, Home & Beauty team. You'll deliver a market-leading customer experience, help shoppers feel their best, and build rapport quickly in a fast-paced store environment. You'll use digital tools like the Sparks App and in-store devices to tailor recommendations, provide a five-star service, and adapt to shifting needs with flexibility.
All the details Work Pattern: Thursday: 04:00 - 12:00 Friday: 04:00 - 12:00 Saturday: 04:00 - 12:00 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You'll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.
Sep 14, 2026
Full time
All the details Work Pattern: Thursday: 04:00 - 12:00 Friday: 04:00 - 12:00 Saturday: 04:00 - 12:00 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You'll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.
Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. All the details Work Pattern: Week 1 Monday: 14:30 - 22:30 Tuesday: 14:30 - 22:30 Wednesday: 14:30 - 22:30 Friday: 14:30 - 22:30 Saturday: 14:30 - 22:30 Week 2 Sunday: 12:00 - 20:00 Monday: 14:30 - 22:30 Tuesday: 14:30 - 22:30 Wednesday: 14:30 - 22:30 Friday: 14:30 - 22:30 Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
Sep 13, 2026
Full time
Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. All the details Work Pattern: Week 1 Monday: 14:30 - 22:30 Tuesday: 14:30 - 22:30 Wednesday: 14:30 - 22:30 Friday: 14:30 - 22:30 Saturday: 14:30 - 22:30 Week 2 Sunday: 12:00 - 20:00 Monday: 14:30 - 22:30 Tuesday: 14:30 - 22:30 Wednesday: 14:30 - 22:30 Friday: 14:30 - 22:30 Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
All the details Work Pattern Friday 12:00 - 16:00 Sat 04:00 - 08:00 Sun 12:00 - 16:00 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation. We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S. Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it?
Sep 12, 2026
Full time
All the details Work Pattern Friday 12:00 - 16:00 Sat 04:00 - 08:00 Sun 12:00 - 16:00 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation. We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S. Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it?
Marks and Spencer in Carlisle is seeking a Customer Assistant in our Food section, serving frontline customers with five-star service, upselling new food products, and using Sparks App to enhance the experience. This role requires resilience, team spirit, flexibility across store areas, and availability for unsocial hours with a £3 p/h premium between 22:00-06:00; applicants must be 18 or over.
Sep 12, 2026
Full time
Marks and Spencer in Carlisle is seeking a Customer Assistant in our Food section, serving frontline customers with five-star service, upselling new food products, and using Sparks App to enhance the experience. This role requires resilience, team spirit, flexibility across store areas, and availability for unsocial hours with a £3 p/h premium between 22:00-06:00; applicants must be 18 or over.
Marks & Spencer seeks a Senior Agronomist and Resilience Lead to own the agronomy approach to resilience across Produce, collaborating with category teams, growers, suppliers and technical specialists to drive best practice and guide future strategy. You will lead key technical workstreams, shape sourcing and innovation plans, and represent Produce in resilience projects across the business, combining technical insight with strategic influence.
Sep 07, 2026
Full time
Marks & Spencer seeks a Senior Agronomist and Resilience Lead to own the agronomy approach to resilience across Produce, collaborating with category teams, growers, suppliers and technical specialists to drive best practice and guide future strategy. You will lead key technical workstreams, shape sourcing and innovation plans, and represent Produce in resilience projects across the business, combining technical insight with strategic influence.
Marks & Spencer is seeking a Shift Lead to oversee the fill operation and drive readiness for trading. You will coordinate resources, coach colleagues on best practices, and ensure a fast, smooth payment experience for customers. The role requires excellent customer service and leadership to maintain a clean, safe, and welcoming store environment. Join our frontline team to model M&S behaviours, support other stores if needed, and manage opening/closing tasks with responsibility for call-outs
Sep 05, 2026
Full time
Marks & Spencer is seeking a Shift Lead to oversee the fill operation and drive readiness for trading. You will coordinate resources, coach colleagues on best practices, and ensure a fast, smooth payment experience for customers. The role requires excellent customer service and leadership to maintain a clean, safe, and welcoming store environment. Join our frontline team to model M&S behaviours, support other stores if needed, and manage opening/closing tasks with responsibility for call-outs
