Positive Employment

2 job(s) at Positive Employment

Positive Employment Bedford, Bedfordshire
Oct 16, 2026
Full time
Our client is a large local government organisation and looking for an experienced IT Business Relationship Manager to join their team. This is initially a 3 month contract which may be extended for the right applicant You will • Develop and maintain strong relationships with directorates, services and senior stakeholders across the Council. • Act as the primary point of contact between assigned business areas and DDaT. • Understand business priorities, challenges and opportunities and translate these into digital, data and technology requirements. • Support the development and delivery of directorate digital roadmaps aligned to corporate objectives. • Ensure DDaT services contribute to service transformation, efficiency, customer experience and organisational outcomes. Demand Management and Prioritisation • Capture, assess and manage business demand for digital, data and technology services. • Support the development of business cases for technology-enabled change initiatives • Work with stakeholders to prioritise requirements against strategic objectives, resources and budget constraints. • Ensure requests for new systems, enhancements and digital services follow agreed governance processes. Transformation and Continuous Improvement • Identify opportunities to improve business processes through technology, automation, data analytics and digital service design. • Support services in adopting modern digital ways of working. • Champion innovation and emerging technologies, including artificial intelligence, where appropriate. • Facilitate workshops and stakeholder engagement activities to identify improvement opportunities. Project and Change Support • Collaborate with Project Managers, Solution Architects, Technical Leads and suppliers to ensure solutions meet business needs. • Support the successful delivery of DDaT projects and programmes. • Assist with change management activities, stakeholder engagement and user adoption. • Ensure benefits are defined, tracked and realised following implementation. Service Management • Monitor service performance and customer satisfaction within assigned business areas. • Escalate service issues and risks where necessary. • Work with operational teams to improve service quality and user experience. • Contribute to service reviews and continual service improvement initiatives PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING
Positive Employment Plymouth, Devon
Sep 28, 2026
Full time
Positive Employment is currently recruiting for a 7.5t Ton Delivery Driver for our client a whit goods business operating across the UK. This role i based in the Plymouth area. The successful post holder will play a critical role in achieving the client's purpose of helping everyone enjoy amazing technology. Not only will they be safely delivering, installing and collecting of a range of electrical products into our customers' homes, which include White Goods, Televisions and cookers they will be the face of the business and help them become a market leader by providing unrivalled customer service. This role is a temporary contract initially for 3 months with the possibility to extend. Duties and Responsibilities but not limited to: Safely deliver, install and demonstrate White Goods, Televisions and Cookers in their customers property. Engaging with customers, keeping them informed and ensuring their delivery and their installation is carried out to the highest standard following best practice guidance. Maintain regular contact with the site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary. Ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures. Liaise with Manufacturers at the point of delivery when necessary. Handle all products safely and with care, supporting your colleagues to do the same. Able to meet the physical requirements of the role. Ensure you follow continuous professional development, maintaining their driving license and ensuring required training and knowledge is kept up to date. Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows). Personal Requirements: A Full UK/EU C1 driving license (with a maximum of 6 penalty point), or meet criteria to work towards license. Drivers Certificate of Professional Competence Qualification (DCPC). Valid Digital Tachograph card. Utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training. Previous experience driving a 7.5T vehicle. Working Hours: Approx 45hrs per week / Shift days can be between Monday - Sunday / The shift pattern is 5 on 3 off Pay: £18.27 per hour (Overtime rate available at hrs £27.40) Please note this role is within the scope of IR35.