Global

Job Description Partnerships Manager - Manchester (FTC) Reporting of the R ole This role reports to Group Partnerships Manager Overview of job The Partnership Manager is responsible for driving Partnership revenue and delivering multi-platform campaigns to the highest standard within the National Agency team. In this role you will be responsible for the development of agency and client relationships and the management of the Partnership Account Manager for your agency group. This role requires immaculate client service, creativity, ability to sell multi-platform partnerships, thorough knowledge of all Global brands and platforms and the ability to build long term relationships to encourage continued partnership investment. 3 best things about the job Working across all Global brands, platforms and products. From Breakfast Sponsorships, Global Events, Presenter led content to Podcasts, The Partnership Manager has the opportunity to sell and deliver everything we have to offer. Working with all internal Commercial and Editorial departments allows the opportunity to create innovative and bespoke partnerships to our customers. Ownership of your agency relationships, freedom to build your network and raise your profile. Measures of success - In the first few months, you would have: Revenue growth for your agency patch, clients and the overall Partnership team. Strong relationships with your designated agency patch and clients Collaborative relationships with internal Business Units and Editorial teams. Delivering the highest level of service to your agency patch and clients. Knowledge of all Global brands, platforms and products. Strong working relationships with Partnership Account Managers. Responsibilities of the role Ability to dissect and understand partnership briefs in order to successfully facilitate creative brainstorms and interpret insight to respond accordingly. Ability to build strategic and integrated pitch presentations offering bespoke partnership solutions to our customers. To be target and revenue driven. Ability to sell confidently and develop strong influential relationships across your agency and client patch. Successfully plan and implement a strategy to drive overall revenue growth for your agency group. Deliver exceptional customer service and ensure the smooth running of the day-to-day business. Accurate forecasting for your patch short term and long term. A proactive approach to identify new clients and opportunities. Creativity and Innovation in order to come up with new and exciting partnership ideas and concepts. To work collaboratively to support and help the wider Partnership department and Business Units. Understand the key challenges your customers face to ensure you can provide partnership solutions that are mutually beneficial and ensure we are perceived as a key partner. Ability to negotiate in order to be able to influence and manage people effectively. Development of Partnership Account Managers. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Knowledge of all Global brands and platforms. Proven ability in successfully driving partnership revenue - minimum 3 years working in a media partnership team. A sound knowledge of radio and the commercial opportunity it offers. Detailed understanding of the key challenges we face commercially and how we may overcome these . Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

Job Description Account Manager - Oxfordshire Reporting of the R ole This role reports to the Regional Sales Manager Overview of job This is a field-based sales role in Oxfordshire. You will be supporting Global's Local Sales Business, by selling our full product portfolio to new customers, and growing and retaining our existing direct customer base, across the private and public sector markets. 3 best things about the job Exposure to a variety of industries; our portfolio has options for everyone, so you will be pitching to marketeers and business owners from all industries. You will be responsible for managing your own marketplace, being in control of your own destiny and able to scope out your own niche. You will be client facing ambassador of Global, representing the most iconic transport system in the UK, the coolest brands in audio, and the award winning digital ad exchange! Measures of success - In the first few months, you would have: Become an expert in the knowledge of our Radio, Digital and Outdoor products, inventory and brands Be able to effectively plan and book a client's campaign in our booking system. Understand you own market place and develop a local contact list to grow the territory account base, and source new business. Responsibilities of the role Maintain and grow existing client revenue with a clear quarterly plan. Understand the needs of your clients to identify the best possible marketing solutions, improving value and driving profitable yields. Achieve the weekly face to face meeting KPIs, recorded accurately in Salesforce. Ensure activity enables the creation of revenue opportunities to deliver at least one order each week to achieve your monthly target. Accurately forecast across your marketplace. Excellent internal relationships to work with our Creative Solutions team to produce compelling and innovative solutions for large revenue orders. Invest in your self-development to stay on top of all internal communications such as Workplace, The Catch Up & Digital Bytes, plus attend all relevant training opportunities. What will you need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Demonstrate a track record of success in delivering sales targets and KPIs Experienced in selling directly to small and medium businesses. Media sales experience in radio, outdoor or digital is highly favourable. A positive, confident and resilient approach, with the desire to self-source new business. A high degree of self-motivation and autonomy, and to also work as part of a team Good understanding of the pattern of the sale from opening to close Excellent listening skills that establish client needs, build excellent rapport and put the client's objectives first Proficiency in planning systems and skills to build effective campaigns Proficiency in Salesforce and be able to record activity at all stages of the sales process from lead creation to winning and booking business Excellent in diary and time management to work the territory effectively Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

Job Description Grants and Programmes Manager (Global Goodness) Reporting of the Role This role reports to Head of Grants & Impact Salary: Guide Salary: £35,000 - £40,000 This is a full-time role, 37.5 hrs/week Hybrid, with 60% requirement in the office This can be a job-share Global Make Some Noise: Make Some Noise (MSN) is a dynamic charity that amplifies small charities' voices and addresses major societal issues. We've raised £25m+ for 440+ UK charities since 2014, focusing on shelter, health, loneliness, and life skills. Through grants and our grants-plus learning programme, we ensure sustained positive impact. Committed to equality and transparency, MSN collaborates with Global to fundraise for and support vital community work. With plans for innovative grant-making in 2024 and beyond, we empower small charities nationwide, led by a dedicated team of 20 individuals based in London's Leicester Square office. Overview of job We are excited to offer a unique opportunity to join MSN as the Grants and Programmes Manager. You will manage an active fundraising portfolio of £5+ million, strengthen our grants-plus learning initiatives, and lead our impact measurement activities. You will support our income generation by collaborating with partners to integrate charities into fundraising activities, and partnership opportunities. You will bring charity stories to Global's broadcasting platforms by being their champion and lead on charity input during our annual Make Some Noise Day. You will safeguard sensitivities sensibly and provide support to the charities throughout their partnership with us. Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. Take a central role in managing, enhancing, and developing the Grants function as an integral team member. This period marks a pivotal moment with a fresh strategy, increased ownership, and broader impact throughout the organisation. The role is dynamic, with shifting priorities and focuses throughout the year, which are outlined below. 3 best things about the job You'll make a significant difference to small charities and directly contribute to their success and sustainability, enabling them to create a positive impact on the communities they serve. You'll work with some of the biggest radio stations and a range of teams across Global's portfolio to help celebrate the incredible impact of small charities and Make Some Noise support. You will join a highly passionate, collaborative, and supportive organisation. Measures of success - In the first few months, you would have: Built strong relationships across the Charity and Global and start to build relationships with the grantees. Become familiar with all charities supported by Make Some Noise Appeal and our funding portfolio of live grants. Learned the in-house grant-making policies, systems and processes and used your skills and knowledge to think through how these could be improved for our future strategy. Understand how your role contributes to fundraising activities, including our annual Make Some Noise Day Appeal. Actively engaged as a member of the Management Team, contributing to the implementation and delivery of our new strategy and business plans. Responsibilities of the role Leadership and Line Management Creating positive relationships with your Make Some Noise colleagues, as well as other internal and external stakeholders, to collaborate effectively, share knowledge, insight, and evidence. Support the Head of Grants and Impact in the development and operational implementation of the Make Some Noise grants and impact strategy, growing and reviewing where needed to add value, depth and implement learning. Maintain compliance and adherence with all processes to ensure effective, clear and high-standard participatory grant-making practices. Keep up to date with relevant sector knowledge and experience and represent Global's Make Some Noise at events where applicable. Manage and lead the delivery of organisational projects, ensuring delivery to time and budget. Provide leadership and effective performance management of direct report(s) with agreed objectives and development plans in place to enable them to excel and grow in their roles. Contribute to a collaborative, supportive and open culture within the grants team, ensuring grantees are well supported. Grants-Plus Management and Operations Support the Head of Grants and Impact in the planning, delivery, and evaluation of the Global's Make Some Noise grant programme, effectively managing steps in the grant-making cycle. Manage the delivery of £2.5mil+ grants budget per year, embedding a culture of transparency, equity, and fair scrutiny. Lead on grant management casework and act as a key point of contact for charities throughout their involvement with MSN. Support the planning, testing and implementation of new grant-making programmes, and value-adding propositions. Help to innovate and deliver the Global's Make Some Noise training programme for small charities, working with Global staff and external providers to provide meaningful learning and networking opportunities for charities. Support the Head of Grants and Impact in using the charity's resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our target audience and charitable objectives. Lead ownership of charity content on our website - including copywriting case studies, stories, stats, as well as charity application information. Undertake any other duties commensurate with the level of the role. Story-telling, Campaign and Income Integration Lead the coordination and fulfilment of programming with powerful storytelling opportunities for Global Brands during Make Some Noise Day, other Appeals and throughout the year to highlight the difference we make - matching supported charities to fundraising and awareness opportunities, including for broadcast, live radio interviews, outdoor, social media and internal comms. Collaborate with the fundraising and partnerships teams with funding proposals, programmes, and partnership opportunities, contributing to external pitches, applications and funding bids. Project manage and oversee audio and filming opportunities for grantee storytelling opportunities, and ensure good processes and policies are in place to support participants in broadcast, challenge, and fundraising opportunities. Lead on wider Global engagement, particularly editorial teams on the charity selection and engagement process. Impact and evaluation Ensure accurate record management practices to manage monitoring and impact measurement activities for effective grant-making performance, identifying where improvements can be made. Support with implementation of more robust grant monitoring, evaluation and impact assessment and reporting, both at grantee level and internal/management reports. Contribute learning, insight and evidence gained through our grant-making activities to the wider Make Some Noise Team and Global organisation to ensure appropriate strategic focus and continuous improvement. Support colleagues to interpret data analytics to ensure income generation activities are data and insight led. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: A proactive attitude and the ability to work to a high level of independence as part of a collaborative and supportive team. Experienced in managing the delivery of social impact funding, including programme development, and funding cycle process management, monitoring, and evaluation. Familiarity with evaluation approaches and frameworks, and experience in analysing and communicating insights gained from data, understanding, and sharing impact with varied audiences. Practised in developing, implementing, improving, and maintaining effective operational policies and procedures within not-for-profits. Financial literacy, with demonstrable experience in financial review and risk assessment of funding proposals/bids, as well as experience in project budget management. Strong presentation and communication skills in oral and written form. An understanding of the voluntary sector across the UK, including the range of organisations, activities undertaken and funding context. Able to thrive in a multi-faceted role, be well-organised, able to prioritise, and manage a busy and varied workload. Practical know-how of developing capacity-building learning and development opportunities and community coordination. Detailed and specifics orientated with a commitment to precision and thoroughness. Proficiency in working collaboratively with others on shared strategic, income-generating, and operational goals, managing expectations, resources, and assets efficiently. Proficiency in the use of digital systems (incl.: Salesforce, Form Assembly, and MIRO) and Microsoft Office applications. What you can expect from us: Respect for the individuality, uniqueness, and value of each person with whom we work. Personalised onboarding plan and support, IT, and other necessary work equipment . click apply for full job details

Head of Data Strategy - Outdoor Reporting of the r ole This role reports to Data and Programmatic Director - DAX Overview of job In this role you will be jointly responsible for leading the team tasked with putting data at the heart of Global's approach with our clients and specialists. Your focus will be on the strategy, implementation, and innovation of Outdoor data. You will drive the agenda both internally across the Commercial department, and at senior levels with our customers, to improve the value of our Outdoor data products. You will lead on the future development of Global's data proposition across Outdoor. Whilst working with the Head of Data Strategy - Audio & Digital, and the Data and Programmatic Director, to drive Global's overall data proposition forward - and identify synergies between Outdoor and Audio data. 3 best things about the job You will lead a new team full of passionate high performers! You will be responsible for crafting Global's Outdoor data story to market. You will have great client exposure, including at senior levels. Measures of success - In the first few months, you would have : Worked with the Head of Data Strategy - Audio & Digital and the Data and Programmatic Director to set the key objectives for Data Strategy to deliver the needs of the wider business. Ensured that all existing Outdoor data work is delivered to a high standard as the team transitions into the new structure. Worked with Head of Data Strategy - Audio & Digital to define the detailed role and responsibilities of each team member within that structure. Evolved our data propositions across Outdoor and begun the process of creating an aligned data story to market with the Head of Data Strategy - Audio and Digital. Worked to establish the role of Data Strategy with other key partners within Global. Attended / led meetings with key clients and begun to manage our data relationships with the outdoor specialist agencies. Responsibilities of the role Lead the Data Strategy team to: Ensure that our Outdoor data capabilities are compellingly articulated to clients in proposals and brief responses. Ensure that Outdoor data insight is of consistently high quality at every stage of the process - from planning to reporting. Build strong alignment with colleagues across the Commercial department so that Outdoor data is used in the right way, at the right times, and to full effect. Work with Head of Data Strategy - Audio & Digital to lead the positioning of Global's data capabilities and products. Ensure that each Global channel - Outdoor, Radio, DAX - has a clearly defined data offering. Lead projects and initiatives that will create a 'One Global' data offering across our channels. Play a key role in defining how our data product roadmap should evolve to meet the needs of customers and the market. Ensure Global are at the ground-breaking of Outdoor data. Work with our customers to understand their needs and identify areas we can innovate in Outdoor data to help deliver on these. Find opportunities to bring in new data sets, or develop new products (internally with Data Product, or externally with partners) that meet the identified needs. Lead on the product positioning and launch of any new Outdoor data products, ensuring our internal teams and our customers understand and ultimately activate them. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: A strong understanding of the digital media landscape and the role that data and technology play. To be an absolute expert in Outdoor data. Experience of presenting to, building relationships with, and influencing senior customer partners. A demonstrable track record of writing effective client proposals, and developing scaled, data-driven partnerships with advertisers and agencies. The ability to translate complex products into simple, compelling market facing propositions. Proven experience of building and leading teams. Ability to work collaboratively with partners from multiple teams across a business. Commercial nous. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's theInternal Vacanciespolicy and process.

Job Description Customer Support Agent Reporting of the role This role reports to Customer Support Manager Overview of job A Hybrid working pattern 3 days office, 2 home, Monday to Friday (withvery occasionalweekends) in the heart of the iconic Leicester Square London surrounded by the UK's best loved Radio Brands including Heart, Capital, Capital XTRA and more. Our ambition, for customers (internal and external) is to ensure every interaction with Global is a positive experience. As a Customer Support Agent, you will typically be the first person our customers speak with, so you have a great responsibility of providing callers with a positive experience. Our app, Global Player, is a key product, you will provide first line support to users, and you will also take Switchboard calls, transferring business callers within the entire Global business. As part of the Global Customer Support Team in Leicester Square, in the heart of our Radio operations. You will be working with people across the Global Media Group, so if you consider yourself to be a total people-person, love helping others, have lots of experience and want a career in a fast paced exciting media company then apply today. 3 best things about the job There is variety in every day and every customer interaction! Working across the entire business. Working with people and the liveliness that brings! Measures of success - In the first few months, you would have: Achieved customer satisfaction scores of up to 80% Quality monitoring standards achieved for email, phone calls, social media. Responding to customer enquiries at volume. Taken an active part in team activities and sharing information. Responsibilities of the role Handle customer enquiries by phone, email, web chat and social media. Provide first line support to our Global Player (App and Web) users. Resolve enquiries first time. Handle enquiries, complex enquiries and complaints passionate about customer satisfaction. Case management - Manage customer enquiries to resolution, taking ownership for the solution. Enter customer information into our systems Identify trends and intensify priority issues Conduct other administrative tasks as requested Be an active part of the Customer Support Team Work various shifts across Monday to Saturday. What will you need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Previous experience as a customer service or customer relations agent, is important. You will have experience of working in a contact centre environment or a small customer service team previously. Experience in handling complex customer enquiries and complaints. Experience in troubleshooting first line technical or user issues on devices, products or software applications. Experience in responding to customers by email, telephone, webchat and social media. Excellent communication skills - your written skills are as good as your conversation! Superb customer service skills Able to respond quickly and provide effective customer service in a fast-paced environment Strong problem-solving skills Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

Commercial Scheduling Executive - (Entry Level) Reporting of the R ole This role reports to Commercial Scheduling Group Manager Overview of job You will be responsible for log generation and commercial output of some of our biggest Brands. By optimisation and manipulation you will work towards the best achievable schedule, whilst meeting campaign results, industry & internal guidelines and best possible listener experience. This Role is office based 3 days a week in Reading town centre. 3 best things about the job Being part of a dedicated, hardworking, fun loving, vibrant team! Have a direct impact to our listener's listening experience! Having the opportunity to further develop your Radio and industry knowledge. Measures of success - In the first few months, you would have: Established scheduling processes and procedures within deadlines set. Ability to prioritise and plan workload. Quality and quantity of output within deadlines. Contribution to improvement of processes and procedures. To deliver the highest levels of customer service to both internal and external customers. Ability to handle inventory within the commercial logs Adaptable to late changes to workload. Responsibilities of the role Commercial log generation and manipulation to the most effective schedule. Commercial log validation, reconciliation and reconciliation investigation. To monitor inventory usage and carry out to IM requests inline with demand. To monitor advertiser and product clashes on the commercial log. Ensure high levels of attention to detail and accuracy. Ensure that the delivery of commercial and programming messages create the optimum listening experience. Ensure the minutage and break policies for each brand are adhered to. Deliver industry agreed accountability guidelines. To enforce to and follow scheduling practices and procedures. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Organised and detailed approach Self motivated Committed team player Open to new insights with a flexible approach Hardworking and persuasive Proactive Flexible and able to prioritise multiple tasks Work calmly and authoritatively under pressure Methodical, with great care taken to ensure accuracy Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's theInternal Vacanciespolicy and process.

Data Scientist Reporting of the role This role reports to Head of Data Science Modelling Overview of job The Commercial Data Science team in Global is recruiting for a Data Scientist to join an experienced team of data scientists and analysts. Working in fast-paced environment and utilising the latest technology in the data analysis and science field, the role will be responsible for modelling, analysing and communicating to business partners key metrics to drive commercial success as well as managing and constantly improving our forecasting and optimisation algorithms. Working and collaborating with other departments within the business (DAX, Data Engineering, Commercial Operations, Outdoor and Insights Teams amongst others) the role will additionally be responsible for delivering analysis that answers business questions around, but not limited to, client behaviour, product efficiency, pricing and inventory efficiency. We are looking for a person with analytical skills and attitude that takes keen interest in data, the insight they can provide and the opportunities they unlock. The role gives the opportunity to work in a well-established analytics and data science team in a fun, informal environment, working together with hard-working, likeminded people that have "a thing" for data. The role is based over our two offices in central London (primarily in our Leicester Square office but also our site at Holborn) 3 best things about the job The role will have the opportunity to work on new, exciting projects for the business, reimagining Outdoor advertising and modernising our Digital Audio proposition. This is a unique opportunity to be involved in the business analysis, scope, development and implementation of these projects from their initial phases. Our working environment is one that celebrates and encourages collaboration and knowledge transfer, as such the right candidate will get the opportunity to personally grow their analytical skills and be exposed to different tools that we use such as Python, SQL, Alteryx, Tableau and DataRobot. We are investing a lot in the personal development of our people with a generous training budget for attending conferences and supporting training modules and certification badges, as well as the opportunity for personal coaching. Measures of success - In the first few months, you would have: Understanding of our business operating model in all main business streams: Audio, Digital, Outdoor. Knowledge of our main data warehouses and data workflows that we are working with. Exposure to existing analytical solutions and tools. Delivered Ad-Hoc analysis and insight for various critical business questions. Understanding and co-ownership of our new machine learning based digital audio proposition Responsibilities of the role Deploy Operational Research (OR) techniques and modelling to enable organic revenue growth for our business. Ownership of and contribution to projects based around machine learning or mathematical optimisation (depending on experience, interest, and abilities). By way of examples: Machine Learning Collaboration with our Digital Ad Exchange department (DAX) to establish an analytical framework for growth in our connected listenership revenue stream. Research and implement supervised and unsupervised learning techniques to improve Global's internal business processes and propose new products to market. Actively work on prototyping and evaluating new and current machine learning algorithms sitting behind the scenes with Global. Mathematical Optimisation: Enhance our planning optimisation algorithms; analyse how our sales team use such tools, make recommendations and deliver improvements. Identify and act on opportunities for new areas of prescriptive analytics, with a particular focus on optimisation techniques. Actively work on prototyping and evaluation of new planning optimisation algorithms within Global. Engineer and implement Revenue Management (RM) capabilities for our outdoor trading systems, ensuring we deliver on evolving business challenges. Partner management - understanding how the output from the team can be used and have a positive effect in downstream business processes. Deliver on ad-hoc analysis briefs answering critical business questions in a timely and accurate manner. Explore and create opportunities of small data science projects within the commercial department to provide actionable insight and drive commercial value. Swapping between data science projects and learning new skillsets to adapt and meet Commercial Data Science and wider business needs. Contribution to the team spirit. We are an encouraging and a hard-working group and looking for someone who will bring curiosity and active involvement to the way that we work together with each other and the rest of the business. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Demonstrable understanding and experience in predictive and forecasting methodologies. Experience in or exposure to principles of mathematical optimisation. A believer in patterns and the importance they play in decision-making. Able to extract trends and insights from complex and incomplete data sets. Strong experience in programming languages (such as R, Python) - generally someone who gets excited by code. Experience in data manipulation and exposure in relevant tools (SQL and Alteryx or others). Obsessive about data and experience in visualisation (Tableau experience would be desirable but not essential). An outstanding eye for detail, ability to work under pressure and deliver time-sensitive work to a high standard. A professional manner with the ability to closely interact with senior management. The ability to explain analysis to non-numerate people and empathise with their perspective. The ability to build and manage relationships with a diverse audience A can-do attitude, positivity around data challenges and generally a natural inclination for extrapolating business problems and providing solutions utilising data. An understanding of revenue management concepts and strategies would be welcome but not a necessity. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's theInternal Vacanciespolicy and process.

Finance Manager, Audio Commercial Reporting of the role This role reports to Senior Finance Manager, Audio Commercial Overview of job The Finance Manager will be responsible for the business planning, financial reporting, commercial support, governance, and operational excellence for our Audio Commercial Finance organisation. 3 best things about the job Partner interaction at a senior level within Global Opportunity to work as part as dynamic team supporting more junior team members with their development Working for Europe's largest radio company home to the UK's best loved radio stations, and the leading outdoor media company in the UK! Measures of success - In the first few months, you would have: Build a good working relationship with key business partners and the wider finance teams Develop a detailed understanding across your business area with its own intricacies and challenges Identify changes, improvements and innovative ways of working and develop a plan to implement them Embrace Global's brands, values & behaviours and passion for the business! Responsibilities of the role Partner with the Audio commercial teams to deliver their short- and longer-term business targets and objectives Financial reporting, management, and planning lead for our Audio commercial consolidated business across all key reporting periods. Ownership of the P&L, budget, forecasts and KPIs for your business area, ensuring timely delivery, completeness and accuracy for all reporting requirement with supporting commentary and analysis; deliver Shareholder and Board reporting for Audio Responsible for headcount monitoring and governance for National commercial As a key contact between the business and the finance team, you'll spend significant time building relationships with departmental heads, providing robust cases and commercial analysis, identifying efficient consistent ways to communicate performance, and providing financial planning & commercial analytical support Create financial models to support key projects, business reviews and deal appraisals for your area. Deliver insights and recommendations through use of high-quality analysis, data and business insight Maintain high levels of financial management and controls to support your business area and the group overall Embrace new technology and the finance system to create robust, accurate and timely management information and use analysis and data to make valuable contributions to the numbers. Minimise manual processes to free up time to focus on analytical, value improving work Support our National Sales organisations through market analysis and insights, performance reporting and commission scheme structures. Partner with our data science and inventory management teams to analyse clients, sectors, pricing, discounts and inventory optimisation Lead, train and manage a team of three direct reports to deliver high standard of support for this complex and strategically important business area. Focus on training and development, diversity and inclusion, clear goal setting, respect, collaboration and celebrating success Look to challenge the status quo, drive change and champion efficient ways of working What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: A proven ability to build relationships and work as a business partner within a company, demonstrating confidence, strong influencing skills and excellent verbal and written communication You'll need to be a lateral thinker who can solve problems and deliver solutions to the business, whilst at the same time ensuring we stick to the rules and audit requirements are met To demonstrate a track record of driving change, improvement and challenge through an organisation or department Experience of team management and development of finance professionals Qualified accountant with a consistent track record of career progression in a dynamic organisation Workday systems experience preferred but not essential Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's theInternal Vacanciespolicy and process.

Job Description Specialist Account Executive - (Entry Level) Reporting of the role This role reports to Group Specialist Manager Overview of job Specialist Account Executives work within the Specialist team as part of the Agency Business Unit. The Specialist Account Executives will work alongside and support Specialist Agency Managers and Group Specialist Managers in generating revenue for key clients across a portfolio of agencies. The Specialist Account Executives will be responsible for a series of tasks including coordinating detail for our specialist partners such as competitive analysis, production reports, coordinating site tours, sharing campaign photography, updating internal databases and use of Global/industry planning tools. 3 best things about the job Working in a fast-paced team, actively producing work to help put Global's Outdoor portfolio on media schedules Building rapport and developing great working relationships with our Specialists and clients Unbeatable experience at one of the UK's most dynamic media companies, learning about how Global platforms can unlock the media possibilities for clients, delivering brilliant business outcomes Measures of success - In the first few months, you would have: Developed a solid knowledge about the OOH sector and Global's positioning & formats and understand how to communicate the benefits to our specialist agency partners Built a strong foundation of knowledge on the tools we use - Route, G-IQ Established great working relationships with day-to-day specialist agency contacts and within the Global Outdoor network Responsibilities of the role Administration of bookings including: Supplying production requirements Co-ordinate campaign photography and share with agency contacts Site tour documents Compiling production reports Post-campaign analysis Helping to build responses to brief Assisting in presentations/meeting prep including competitive analysis, sector trends What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Strong organisational skills and the ability to flex, prioritise and multi-task Excellent communication skills with both colleagues and the ability to manage expectations with clients An eye for detail Good written skills - good grammar, clear and concise Good problem-solving skills and is solution focused A can-do attitude Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

Job Description Analytics Engineer Reporting of the role This role reports to the Head of Analytics Overview of job We're looking for an Analytics Engineer who can help develop our Analytics Engineering capabilities across Global to drive data led decision making and build industry leading data products. They will be instrumental in building datasets and applying the relevant business logic that can be used by Analysts and collaborators. The successful applicant would be joining a passionate Data team who care about making a difference and work together to achieve their goals. They will be part of a team that use industry leading technology to transform the business and make a difference, in part due to having true agreement from board level. The Analytics Engineer will work closely with both the Data Engineering and Analytics team. They will need to apply business logic to the datasets being created alongside the Analytics team and ensure best practices are followed with Data Engineering. The Analytics Engineer will be expected to transform data so that it can be used by many different users such as Business Intelligence, Data Science and Analysts, ensuring they are all aligned on definitions and metrics. 3 best things about the job Work on projects across leading brands such as Heart, Capital & Global Player and play a huge part in their development Work with a team of data experts, passionate about building scalable data services and pushing towards making Global an outstanding data business The opportunity to work with state-of-the-art technologies such as Snowflake, Tableau, Airflow, DBT and our customer data platform Measures of success - In the first few months, you would have: Begun to learn how the team operates and uses technologies such as Snowflake, Tableau, DBT, Airflow and our CDP and started to find opportunities for how these can contribute to project briefs Built a clear understanding of the strategic direction of Data and Analytics at Global as well as how these feed into the wider business' goals Answered multiple collaborator briefs by working with analysts, engineers and users of the data to understand business use cases requirements Integrated within Agile team ceremonies such as daily stand ups, retrospectives and backlog refinements Started to establish a strong understanding of Global's datasets and their use in the business Responsibilities of the role The successful applicant will be part of the Data team, providing Analytics Engineering expertise across the business to build new data products and drive key decision making. They will: Work closely with colleagues to identify key strategic opportunities for how Analytics Engineering can be used to improve decision making and project streams Be a subject matter for Analytics Engineering and advising on best practices during scoping phase of projects Maintain and proactively develop data products across multiple teams Work with the Data Engineering and Analytics team to structure datasets that can be used to build data products and other use cases depending on partner briefs Monitoring, Testing and data quality - Building rigorous automated checks against datasets to ensure freshness and consistency Documentation - Enabling easy understanding of models and the fields within them so that the users of the data can quickly understand which dataset they should use to answer a particular question Delivery of models in an agreed state/method to data users For some users, delivery of datasets may be through database tables or views Other users may require datasets delivered on Tableau or other BI tools What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: 1-2 years' experience in an Analytics Engineering position Skilled in Python Experience of using SQL databases (E.g. Snowflake) Proficiency with cloud services (ideally AWS) Understanding of Agile methodologies and experience of using Jira Proficiency with structured or custom ETL management (E.g. Airflow) Proactive, problem-solving attitude with strong attention to detail Excellent communication and presentation skills with the ability to work both individually or part of a team Strong organisational skills and an eye for detail and quality An ability to break down and explain sophisticated technical concepts to business end users A proven ability to learn new skills and pick up new technologies quickly Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players

Job Description HR Advisor Reporting of the role This role reports to Head of People Overview of job As HR Advisor you will be responsible for creating a world class experience for our employees at all stages of the employee life cycle, providing timely and credible advice in line with policy, process and procedures. You will be the first point of contact for employee's and line managers, escalating where required to the Head of People for more complex cases. You will work in partnership with the people team's specialist functions which include Operations, Engagement, Development, Talent and Resourcing to ensure we deliver against the company's objectives and people strategy. 3 best things about the job This is a client facing role with exposure to some of the most exciting parts of our business: Outdoor, Local sales and DAX. Opportunity to get involved in large scale people projects, working with different centres of excellence and facing out to the business on delivery and implementation. There will be opportunities to develop in this role, stretch yourself and work towards the next step in your career. Measures of success - In the first few months, you would have: Got to grips with the wider business structure and have a broad understanding of what each function does. You'll know who our key partners are and understand the leadership and management structures and ways of working in our business areas. Got to know the wider People & Culture team, understanding our ways of working and how we with engage specialists' functions to deliver outstanding people initiatives. Gained an understanding of Global's culture, values and behaviours and be starting to see how we bring them to life at Global through our people. Read and understood all of our people policies and processes, knowing where to go to find answers and when to seek further advice. Started to build a detailed understanding of Workday and know how to run reports, trouble shoot for Managers and carry out basic people business processes. Be the first point of escalation for the People Partnering team, providing quality and professional advice to employees and managers on general queries and issues, in line with Global's people policies, processes and procedures Manage employee relation cases including but not limited to disciplinary, grievance, performance management, absence management and family leave with support from Head of People where required. Coach line managers to hold (and facilitate where necessary) probation meetings, addressing any performance concerns promptly Responsible for managing the on-boarding process for new joiners and providing continuous feedback to improve the employee on-boarding experience Manage internal mobility for all applicable employees in your business population and partner with the Talent Acquisition team to facilitate the process from offer stage to on-boarding Work with the Operations team to update policies, templates and toolkits to support People processes e.g. promotions, salary review, bonuses, redundancy etc. Support local processes at employee level as per the People team calendar e.g. annual performance review process, career development plans, salary review etc Lead on analysing and reporting MI data, to provide insights and recommendations on improving processes, structures and how we can continue to improve our overall employee experience Manage the off-boarding experience, providing data-driven insight in to leaving trends and suggesting recommendations to retain our top talent Keep abreast of employment law and legislation changes and inform/update the wider partnering team Contribute to local People projects and initiatives across various People and Business functions e.g. Compensation & Benefits, Learning & Development etc What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: People experience: A proven HR profession with strength in talent employee relations, workforce planning, employee lifecycle, talent identification and development, culture and succession planning Business acumen and commerciality: Proven ability to understand overall business objectives and work within a commercial, growth-focused business. Will have a track record of bringing an ROI-led approach to delivering against HR strategies Delivery excellence : The ability to implement at pace with a track record for effective delivery. Ability to manage change and spot opportunities to minimise complexity. Focus on continuous improvement and efficiencies People management: Have solid HR background in a fast-paced environment. The ability to develop effective working relationships, with the ability to influence and motivate others Communication: Strong communicator with a logical, structured, clear, credible and mature style. Capable of quickly engaging audiences of all levels. Analytical and data-driven approach: Will have analytical capability, experience of managing and analysing HR metrics to find root causes and develop solutions. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, soareour workplaces. Weknow that we can'tpossiblyserve our diverse audiences without first nurturing and celebrating it in our peopleand that's why we work hard tocreate an inclusive culture for everyone.Webelieve that different will set us apart, so no matterwhat you look like, where you come from orwhat your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

Job Description Agency Manager Reporting of the role This role reports to Group Agency Manager Overview of job The Agency Manager is responsible for growing revenue across all Global revenue streams from a designated client base of independent media agencies. The Agency Manager will do so by championing the relationship with key contacts, developing new business from existing clients and actively seeking new sales opportunities from within the agency. This role demands proactivity, enthusiasm, and a passion for media and advertising. 3 best things about the job Autonomy and ownership of an agency patch, spanning across AV, Outdoor, and digital teams within the agency The opportunity to work across a varied media portfolio including the biggest brands in commercial radio and the best assets in the UK Outdoor advertising market! The chance to work in a lively, exciting and fast paced environment and collaborate with a hard-working and multi-disciplined team! Measures of success - In the first few months, you would have: A strong understanding of the role of Global within the media marketplace Built knowledge of our Radio, DAX and Outdoor portfolio through attendance of all training courses Key relationship management and contact mapping of clients in your patch Understanding of client segmentation and developed a sales strategy for your patch Shown examples of proactive portfolio selling across your patch Contributed positively to a dynamic team culture Contributed to deliverables across team OKRs Responsibilities of the role Contribute to delivering weekly, monthly and quarterly team sales targets Develop new and existing relationships with external partners Apply your detailed knowledge of the Globals broad offerings to provide relevant solutions for briefs and development of proactive ideas Gain insight from clients on upcoming briefs and campaigns in order to accurately forecast revenues to the business Companion sell OOH, Audio & Digital, alongside other media platforms to win business and drive revenue Manage and develop relationships with a range of partners across Global Work closely with your Media Executive for campaign planning and implementation whilst nurturing their development What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Proven media sales experience as an experienced Account Executive or Account Manager Strong understanding of the UK Media marketplace Strong understanding of the Outdoor marketplace - the various formats, their benefits and how they are planned. Direct agency sales experience and able to successfully pitch to clients Hitting and exceeding sales targets consistently in a team environment (Weekly, Monthly, Quarterly) Proactive sales approach and able to deliver creative and innovative sales solutions Highly developed interpersonal skills with excellent verbal and written communication skills. Proactive, innovative, motivated outlook and share the same passion for multimedia channels A personal dedication to being ethical, hardworking and a great team player Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

Video Content Producer - Capital XTRA (6 Month Fixed Term Contract) Reporting of the role This role reports to the Digital Managing Editor (Capital Xtra) and Global's Group Head of Video & Operations. Overview of job You will be responsible for the smooth creation and delivery of industry-leading video content for Global, but with a particular focus on the Capital Xtra brand. Working alongside our video, radio, digital and social teams you will be encouraged to help to create outstanding, engaging video content that ensures Global remains at the top of the media industry. 3 best things about the job Every day is different - you will be working across a huge breadth of content. Working with a hugely dedicated team - you will learn a lot quickly! The opportunity to work on big video projects and to challenge yourself. Measures of success - In the first few months, you would have: Helped to shape Capital Xtra's video output - from radio visualisation to the creation and delivery of original formats/series and large scale productions. Learned new, and improved upon existing, video production skills and techniques. Fostered and grown relationships between video, radio, social and digital team partners. Maintained video production excellence across the board. Maintained consistent, timely and professional communication across the business. Understood and adopted internal processes, workflows and policies. Responsibilities of the role You will be responsible for helping to create memorable video content that our audiences will want to share. Your ideas will help bring Capital Xtra alive online and on social media. Work with the various radio teams to amplify what they are doing on-air, in video. Contribute with ideas to the brand's social video output, bring the best out of our talent and influence how we continue to publish engaging content for our digital audience. What will you need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: A good knowledge of all aspects of video production techniques and workflows. Intermediate/Expert knowledge and understanding of Adobe Premiere Pro is a requirement. Experience with other Adobe Suite apps such as After Effects, Photoshop and Illustrator would be an advantage. Knowledge of advanced filming / camera operating techniques. Particular experience with the Sony A7/FS7/FX9 range would be advantageous. A proven understanding of the social media landscape, the need to optimise content per platform and the ability to plan shoots to cater for them. An interest in and understanding of Hip-Hop and RnB music would be preferable. A can-do attitude, willing to go above and beyond and to always being professional and courteous towards your colleagues and external contractors. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's the Internal Vacancies policy and process.

Account Manager - Devon & Cornwall Reporting of the role This role reports to Regional Sales Manager Overview of job This is a field-based role based in Devon & Cornwall and surrounding areas. You will be supporting Global's Local Sales Business, by selling our full product portfolio to new customers, and growing and retaining our existing direct customer base, across the private and public sector markets. 3 best things about the job Exposure to a variety of industries; our portfolio has options for everyone, so you will be pitching to marketeers and business owners from all industries. You will be responsible for handling your own marketplace, being in control of your own density and able to scope out your own niche. You will be client facing ambassador of Global, representing the most iconic transport system in the UK, the coolest brands in audio, and the award-winning digital ad exchange! Measures of success - In the first few months, you would have: Become an expert in the knowledge of our Radio, Digital and Outdoor products, inventory, and brands Be able to effectively plan and book a client's campaign in our booking system. Understand you own marketplace and develop a local contact list to grow the territory account base, and source new business. Responsibilities of the role Develop an expert knowledge of the businesses within your assigned marketplace, working on contact leads provided, and developing a local contact list to grow the territory account base. Maintain and grow existing clients and ensure a clear growth plan is in place to grow revenues each quarter. Understand the needs of your clients, identify the best possible marketing solutions for them and make valuable contributions. Achieve the weekly face to face meetings and prebook meeting KPIs, ensuring all activity is recorded accurately in Salesforce. Ensure activity enables the creation of opportunities each week that are working at your recommended revenue pacing level (monthly revenue target) and accurately forecast. Grow an expertise in understanding Global's full product base and how they can help clients achieve their campaign objectives Ensure value is improved for all transactions avoiding high level discounting Work in collaboration with the Campaign Hub and Creative Solutions teams by providing clear customer briefs, to produce compelling and innovative solutions. Be able to effectively plan and book a client's campaign in our booking system, gPlan and grow proficient in using our gLabs dashboard reporting suite Invest in your self-development to stay on top of all internal communications such as Workplace, The Catch Up & Digital Bytes, plus attend all relevant training opportunities. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Demonstrate a track record of success in delivering sales targets and KPIs. Experienced in selling to small and medium businesses. Previous sales experience working within a radio, outdoor or digital environment preferred but not essential. A positive, confident and resilient approach, with the desire to self-source new business leads and meetings. A high degree of self-motivation and autonomy, and to also work as part of a team Good understanding of the pattern of the sale from opening to close Excellent listening skills that establish client needs, build excellent rapport and put the client's objectives first Ability to build a brief for the campaign support team Proficiency in planning systems and skills to build effective campaigns Proficiency in Salesforce and able to record activity at all stages of the sales process from lead creation to winning and booking business Excellent in diary and time management to work the territory effectively Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's the Internal Vacancies policy and process.

Security Officer Reporting of the R ole This role reports to the Security Operations Manager. Shift Hours/Shift Details: 12-hour shifts (07:00-19:00 & 19:00-07:00), on a "base" rota of 2 days, 2 nights, 4 off -Paid 18 days per month- (3 of those at the discretion of the Head of Security to cover leave, sick and training). Licences Required Must hold a validSIAFrontline Officerlicense. Must hold a validSIAPublic Space Surveillance (CCTV)licence. Access Control - To controlingressand egress for staff, guests,andcontractors fromsite. This requires the use of technology provided as well as personal confidence and experience within the industry. Security - Protecting our peopleandproperty from unwanted individuals, unauthorised access, damage, and any form of disturbance. Conduct regular patrols and reporting abilities of a high standard. Emergency Procedures - Must be experienced and confident in emergency situations such as evacuations, disturbances and building lockdowns. Legislation - Must have a thorough and clear understanding of legislation when dealing with unwanted guest, protestor, and stalkerse.g.,section 68 - aggravated trespass. Technology & Helpdesk - Experienced using up to date technology and managing a 24/7 security help-desk for nationwide requests relating to access control and linked technology needs. Creatinganddeveloping efficient processes with focus on exceptional customer service, delivered by the team. CCTV - Use of CCTV and basic IT skills are crucial to this role. Report Writing - Candidate should haveexceptional reading and writing skillsand be proficient inusing both MS office as well as in house software. Being clear & concise in this role is vital. Communication Skills -Must havecommunicationskillsto deal with people in any given situation. Be able to assimilate and pass on key information where required. Customer Service - To meet & greet people coming in to Global, including high profile visitors. Requires great inter-personal skills as first point of contact & usually the face of the business. Work Ethic - In this role, time keeping of the highest standard is crucial. Working to the best of your ability at all times as an individual and within a team is a key aspect of this role and something expected from all Global Staff. Decision Making - Must display the ability to make decisions using the training and guidance provided and sometimes operate within limited time frame. Teamwork - Must be able to operate in a team and be motivated to keep improving themselves and also give positive input in order to improve processes in relation to their role. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players

Campaign Executive - Specialist - FTC Reporting of the role This role reports to Group Agency Manager - Specialist Overview of job The Campaign Executive Specialist will use their ability to build and foster positive relationships with key partners and influence buy-in to demonstrate all possible revenue. You will be a great team player who thrives in a highly fluid, agile environment and delivers excellent customer service with innovative sales solutions. The Campaign Executive specialist will support, coordinate, will handle a portfolio of specialists and ensure that in the first instance, all requests are acknowledged quickly, replied efficiently using the available tools & systems to deliver best in market responses, as well as improve shares & best prices on every piece of business whilst finding opportunities within the portfolio to build new sales opportunities. 3 best things about the job Client facing position building relationships with our most important customers! Varied role selling the entire Global Outdoor portfolio! Development position with extensive sales training Measures of success - In the first few months, you would have: Gained knowledge via training of all Global Outdoor systems and processes Contacted and have ongoing relationships with key relevant external contacts Understanding of the clients within the relevant portfolio Undertaken some Outdoor market training and wider media market Attended planning and trading training sessions provided internally Used Salesforce to provide full clarity on pipelines and specialist revenue performance to run portfolio. Good understanding of Global (Outdoor and Audio) sales proposition to enable strong representation externally of the Global brand. Helped to deliver new structure and processes alongside Group Agency Manager (specialist) and Group Agency Director With support of Group Agency Manager (specialist) and Group Agency Director, you will be planning and trading across all transactions within the relevant portfolio Responsibilities of the role Contribute to delivering weekly, monthly and quarterly team sales targets Understand the key challenges and issues your customers face and ensure that you are helping to provide solutions to these challenges to ensure we are perceived as a key partner Apply your knowledge of the Global Outdoor inventory to provide relevant solutions for briefs and development of proactive ideas. Ensure by SMART planning that all formats within the Global Outdoor portfolio are commercialised improving profitability. Ensure you deliver outstanding customer service and ensure the smooth running of the day-to-day business - this will include contributing to the forecasting for your business on a three-monthly rolling basis and working closely with the GAM - specialist to ensure the delivery of weekly targets. Develop influential relationships across your specialist agency customer group Ensure that the end-to-end process is followed on all planning (campaign approvals) and we have all the relevant information to ensure timely payments. Collaborate with OOH specialists to grow sales opportunities. Negotiate the best share on all briefs inline and above Global's market position. Coordinate and contribute to individual production, pitches & inspiration sessions within your specialist. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Working independently as well as a strong teammate Attention to detail Tenacious and ability to challenge with considered rationale Outgoing and establishes positive relationships with key customers Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players

Broadcast Journalist (Newsreader) - London Reporting of the role This role reports to News Editors - London Overview of job Global's Newsroom in London needs a journalist with a fantastic broadcast voice and great writing skills to be part of a team that produces bulletins for national radio brands like Capital, Heart and Smooth, as well as content for our rolling news station LBC News. The successful candidate should have plenty of broadcast journalism experience in a radio newsroom. You'll have a great passion for news and you will know that it is a 24/7 industry. You should be willing to take ownership for being across the news agenda and able to demonstrate a proven track record in responding to breaking news stories. Flexibility and versatility in the role is vital. 3 best things about the job Working on some of the UK's biggest and most exciting radio stations with a team of talented and hard-working journalists! No two days are the same; you'll be working on a variety of London and national stories. This can lead to great career progression. Measures of success - In the first few months, you would have: Grasped the news agenda and produced stand-out content on some of the nation's biggest radio brands. Established yourself as a trusted voice to our audiences. Set the standard in the quality of output across our newsroom, having learnt the Global's Newsroom style. Responsibilities of the role The person in this position will have a relevant journalism qualification including an understanding of media law and Ofcom's broadcast regulations and guidelines. Experience in a radio newsroom working on a bulletin or production desk. You'll have a fantastic voice, write creatively and be able to deliver high quality, relevant, timely and accurate news content. You'll help set the on-air and digital agenda daily. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Delivering standout, OFCOM-compliant bulletins which routinely meet and exceed Global standards. Pitching and delivering exclusive, original content, either on your own or in collaboration with other team members. Understanding the importance of tailored content across our brand portfolio and be capable of taking ownership for all editorial decisions with those diverse audiences in mind. Responding to changing situations and problem-solving under pressure, to ensure our output is always of the highest standard in all circumstances. News happens 24/7 - this isn't a 'normal' office job and flexibility is key. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players

Junior Data Scientist Reporting of the role This role reports to Head of Data Science Modelling Overview of job The Commercial Data Science team in Global is recruiting for a Junior Data Scientist to join an experienced team of data scientists and analysts. Working in fast-paced environment and utilising the latest technology in the data analysis and science field, the role will be responsible for modelling, analysing and communicating to business partners key metrics to drive commercial success as well as managing and constantly improving our forecasting and optimisation algorithms. Working and collaborating with other departments within the business (DAX, Data Engineering, Commercial Operations, Outdoor and Insights Teams amongst others) the role will additionally be responsible for delivering analysis that answers business questions around, but not limited to, client behaviour, product efficiency, pricing and inventory efficiency. We are looking for a person with analytical skills and mindset that takes keen curiosity about data, the insight they can provide and the opportunities they unlock. The role gives the opportunity to work in a well-established analytics and data science team in a fun, informal environment, working together with hard-working, likeminded people that have "a thing" for data. The role is based over our two offices in Central London (primarily in our Leicester Square office but also our site at Holborn) 3 best things about the job The role will have the opportunity to work on new, exciting projects for the business, reimagining Outdoor advertising and modernising our Digital Audio proposition. This is an outstanding opportunity to be involved in the business analysis, scope, development and implementation of these projects from their initial phases. Our working environment is one that celebrates and encourages collaboration and knowledge transfer, as such the right candidate will get the opportunity to personally grow their analytical skills and be exposed to different tools that we use such as Python, SQL, Alteryx, Tableau and DataRobot. We are investing a lot in the personal development of our people with a generous training budget for attending conferences and supporting training modules and certification badges, as well as the opportunity for personal coaching. Measures of success - In the first few months, you would have: Understanding of our business operating model in all main business streams: Audio, Digital, Outdoor. Knowledge of our main data warehouses and data workflows that we are working with. Exposure to existing analytical solutions and tools. Delivered Ad-Hoc analysis and insight for various critical business questions. Understanding of our new machine learning based digital audio proposition Responsibilities of the role Deploy Operational Research (OR) techniques and modelling to enable organic revenue growth for our business. Contribution to projects based around machine learning or mathematical optimisation (depending on experience, interest, and skillset). By way of examples: Machine Learning: Collaboration with our Digital Ad Exchange department (DAX) to establish an analytical framework for growth in our connected listenership revenue stream. Research and implement supervised and unsupervised learning techniques to improve Global's internal business processes and propose new products to market. Actively work on prototyping and evaluating new and current machine learning algorithms sitting behind the scenes with Global. Mathematical Optimisation: Enhance our planning optimisation algorithms; analyse how our sales team use such tools and deliver improvements. Identify and act on opportunities for new areas of prescriptive analytics, with a particular focus on optimisation techniques. Actively work on prototyping and evaluation of new planning optimisation algorithms within Global. Engineer and implement Revenue Management (RM) capabilities for our outdoor trading systems, ensuring we deliver on evolving business challenges. Partner management - understanding how the output from the team can be used and have a positive effect in downstream business processes. Deliver on ad-hoc analysis briefs answering critical business questions in a timely and accurate manner. Swapping between data science projects and learning new skillsets to adapt and meet Commercial Data Science and wider business needs. Contribution to the team spirit. We are a supportive and a high performing group and looking for someone who will bring curiosity and active involvement to the way that we work together with each other and the rest of the business. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Demonstrable understanding and experience in predictive and forecasting methodologies. Experience in or exposure to principles of mathematical optimisation. A believer in patterns and the importance they play in decision-making. Able to extract trends and insights from complex and incomplete data sets. Experience in programming languages (such as R, Python) - generally someone who gets excited by code. Experience in data manipulation and exposure in relevant tools (SQL and Alteryx or others). Passionate about data and experience in visualisation (Tableau experience would be desirable but not essential). An exceptional eye for detail, ability to work under pressure and deliver time-sensitive work to a high standard. A professional manner with the ability to closely interact with senior management. Ability to explain analysis to non-numerate people and empathise with their point of view. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players If you'd like to understand the recruitment process a little more, here's theInternal Vacanciespolicy and process.

Job Description Social Media Editor, LBC Reporting of the role This role reports to Head of Editorial, LBC Overview of job The LBC's Social Media Editor will be hired on a permanent basis and will report to the Head of Editorial, LBC and will play a meaningful role in creating compelling content that sets the news agenda and bringing LBC's award-winning on-air content to the online environment. 3 best things about the job Content is key and you will work across all our platforms - You'll be creating outstanding content from LBC's radio output, curating articles using video, audio and social media to create original, shareable material. Every day truly is different. Political debate, Major crime stories. You will be involved in the stories that matter! You will be working very closely with our strong portfolio of presenters and news professionals, including LBC's impressive online editorial team and programming team. Measures of success - In the first few months, you would have: Proven your social media expertise by turning our shareable content viral Sourced original and interesting stories, and used innovative tools to create compelling content. Built great working relationships with the LBC presenters and producers working with teams across the range of LBC's output. Responsibilities of the role You will be a social media expert who knows how to take advantage of social media to turn our shareable content viral. You'll be a news and politics junkie who loves getting original and interesting stories, using innovative tools to create compelling content. You will be responsible for editing video for online use to support editorial needs, both on-air and online, including the visualisation of live on-air content, and editing audio and video for online use to support the website's editorial needs. Using image editing software, to build accompanying pieces of design for use on the website, on videos and audio content. You will be familiar with best practices on key social media channels, including Twitter, Facebook, and YouTube. Working closely with the editorial team to drive revenues, users, customer satisfaction and watch time on the content you create and the LBC website in general. Creating a great working relationship with the LBC presenters and producers working with teams across the range of LBC's output. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: You'll need a good awareness of news and politics. You'll be passionate about social media and how to use it to spread our content to as wide an audience as possible You'll be into all multi-media with video, audio and photography and have a decent knowledge of video/audio editing. Experienced in creating compelling online content and an understanding of online media and their relation to offline media. Understanding of SEO. Outstanding communications skills. Reporting on and analysing online user engagement. Knowledge and use of Photoshop or similar. React timely to breaking stories to deliver topical and engaging content. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players

Show Producer - North East Region Reporting of the role The role reports to the Regional Managing Editor - Scotland, Midlands & The North Overview of job You will be responsible for producing and handling the local output from Capital and Heart from our Newcastle broadcast centre - both on air, and our very active presence on social media. This role requires high levels of creativity, organisation, and talent management. 3 best things about the job You'll be joining one of the world's leading Media and Entertainment groups working on the biggest and best brands in British radio! You'll work in the live Drive show environment on a daily basis, playing a key role in helping craft the output. You'll be plugged in to the wider Global team and exposed to many exciting projects right across the business Measures of success - In the first few months, you would have: Developed a balanced understanding of the Capital and Heart and Smooth Brands! Started to build great relationships with presenters, understanding how to get the best out of them to drive the biggest audiences. Contributed and helped drive exciting creative planning sessions. Worked alongside our Station Producers to help deliver outstanding content for our social channels. Worked alongside our commercial team to help plan, devise and implement exciting, branded content. Responsibilities of the role You will be managing and mentoring the presentation team to a high standard. You'll play a part in coaching and developing existing talent, whilst also helping us to discover and develop talent for the future. You'll be utilising your creativity to devise and implement outstanding and topical ideas for the stations and programmes. You will have a keen eye for creating great PR. You will be well-connected and plugged-in to the local area. You'll be passionate about what our audience loves, their music preferences, their lifestyle choices and you'll put this understanding at the heart of our programming. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: A minimum 18 months experience working in a similar type role. You'll have outstanding organisational skills, and be able to handle a fast-paced workload You'll ensure all aspects of broadcast law, compliance and the broadcasting code are enforced and adhered to. You'll deliver creative solutions for clients to optimise revenue and audience growth whilst staying true to our core brand values. You will be confident using digital playout systems, Adobe Creative Suite, ProTools (or similar), and online content management systems. You'll demonstrate a passion for personal development and growth, with a dedication to cover other programming roles in the broadcast centre as and when required. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global And of course, we're looking for someone who's going to live and breathe our values everyday Think big - Strive to do what hasn't been done before Own it - Take pride in what you do and do it well Keep it simple - Keep it simple to get stuff done Better together - We're team players