Do you consider yourself a Security Industry Expert and looking to develop your leadership skills? Perhaps you have been working in the security sector and are in the infancy of your leadership journey. This is the perfect opportunity to progress your career within this field, giving you the chance to use and develop your experience all whilst working for a Market Leading company. Here at Banham, we are looking for a Keyholding Assistant Operations Manager to join our Keyholding team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? If you know how to prioritise your workload, be flexible in the face of an emergency, keep calm and support a high-performing team then jump on board and we'll be happy to have you! As well as the above you will also be able to bring; An ability to support the Key Guard team including Supervisors, Be the second level of escalation for the Key Guard team with queries, concerns, and complaints, either in the absence or in support of the Keyholding Operation Manager Develop the Key Guard team alongside progression planning. Your previous leadership experience will mean that you are able to support with monthly 1-2-1's, including quality career conversations and quarterly statistical analysis meetings with all direct reports. Bring empathy and effective sensitive handling of people and any potential grievance, disciplinary, sickness, and annual leave. Have the ability to provide feedback, with opportunities for improvement to Keyholding Quality and Continuous Improvement manager Experience in resolving customer complaints quickly and efficiently in a customer-centric way without the need to escalate further. Be confident to provide information for and/or lead communications within Banham, this may include presentations or training sessions for example. As an active member of the Keyholding team contribute to the attainment of departmental objectives and KPI's. In the absence of the Keyholding Operations Manager, ensure rotas provide suitable cover for all shifts, ensuring best planning to avoid overtime wherever possible. Mentor, train, and support new and existing team members Conduct yourself in a respectful and professional manner as the "face" of Banham at all times when in uniform and/or on/in a company vehicle, this may be outside of your paid working hours What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family. Flexible remote working Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Private medical insurance Auto-enrolment into our generous pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities Company equipment tailored to your role (laptop, mobile and additional screens) Up to 40% off Banham products Banham Social events - Summer BBQ's on the terrace; annual Christmas Party events. Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Recruitment referral bonus fees Enhanced Sick Pay for absence related to COVID-19 If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Please note this is a set hybrid role working three days in the office and two days from home.
Dec 14, 2022
Full time
Do you consider yourself a Security Industry Expert and looking to develop your leadership skills? Perhaps you have been working in the security sector and are in the infancy of your leadership journey. This is the perfect opportunity to progress your career within this field, giving you the chance to use and develop your experience all whilst working for a Market Leading company. Here at Banham, we are looking for a Keyholding Assistant Operations Manager to join our Keyholding team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? If you know how to prioritise your workload, be flexible in the face of an emergency, keep calm and support a high-performing team then jump on board and we'll be happy to have you! As well as the above you will also be able to bring; An ability to support the Key Guard team including Supervisors, Be the second level of escalation for the Key Guard team with queries, concerns, and complaints, either in the absence or in support of the Keyholding Operation Manager Develop the Key Guard team alongside progression planning. Your previous leadership experience will mean that you are able to support with monthly 1-2-1's, including quality career conversations and quarterly statistical analysis meetings with all direct reports. Bring empathy and effective sensitive handling of people and any potential grievance, disciplinary, sickness, and annual leave. Have the ability to provide feedback, with opportunities for improvement to Keyholding Quality and Continuous Improvement manager Experience in resolving customer complaints quickly and efficiently in a customer-centric way without the need to escalate further. Be confident to provide information for and/or lead communications within Banham, this may include presentations or training sessions for example. As an active member of the Keyholding team contribute to the attainment of departmental objectives and KPI's. In the absence of the Keyholding Operations Manager, ensure rotas provide suitable cover for all shifts, ensuring best planning to avoid overtime wherever possible. Mentor, train, and support new and existing team members Conduct yourself in a respectful and professional manner as the "face" of Banham at all times when in uniform and/or on/in a company vehicle, this may be outside of your paid working hours What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family. Flexible remote working Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Private medical insurance Auto-enrolment into our generous pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities Company equipment tailored to your role (laptop, mobile and additional screens) Up to 40% off Banham products Banham Social events - Summer BBQ's on the terrace; annual Christmas Party events. Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Recruitment referral bonus fees Enhanced Sick Pay for absence related to COVID-19 If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Please note this is a set hybrid role working three days in the office and two days from home.
Are you looking for an opportunity with a market-leading company with an impressive reputation for its high-quality products and customer service? If the answer is Yes, Banham are recruiting for a Showroom Assistant to join the newly refurbished Guildford branch. Our showroom is open Monday-Friday 8:30am-5:30pm and Saturday 9am-5pm Who are we? Banham is a family owned, family run business which has been providing security solutions since 1926. We operate throughout the South East of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employers who began their Banham careers as trainees now head up our key departments, and we're proud to foster a working environment that encourages staff to stay with us for many years.? What are we looking for? As a Showroom Assistant you will be responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets. This is a fantastic opportunity for you to release your creative potential and sell our bespoke luxury security and alarm products. We will train and assist you to give you a thorough understanding of our products. Once trained, you will be able to accurately advise on all products in the Banham range to help maximise sales opportunities. Additional responsibilities are below: Assist in the day to day running of the Showroom - you may also be required to provide cover and support to our other Showrooms. To provide accurate advice and security recommendations on all products in the Banham range including but not limited to locks, alarms, safes, registered keys, CCTV, fire protection, gates, grilles, security doors and access control system. Processing customer payments and orders Liaising with locksmiths, lock service and installation departments to ensure efficient pick up for engineers To work as part of a team to ensure targets for sales, surveys and customer service are exceeded. Receiving and verifying accuracy of incoming deliveries and stock replenishments Ordering, organising, and chasing component orders to ensure correct stock levels and job accuracy Sorting and putting away stock on racks, shelves, or in bins according to stock procedures. Distributing stock, tools, or other items to fulfil engineers' jobs and trade job requests. Maintaining accurate inventory records of incoming/ outgoing stock. Completing requisition forms to order additional stock and supplies. Communicating any order changes/errors to showroom managers Ensuring returns and faulty stock are checked and flagged to showroom managers Maintaining accurate stock counts, performing visual 'end of day' stock checks and addressing errors with management. Performing accurate quarterly stock counts as part of the team. Responsibility for completion and prompt submission of all related paperwork including health and safety checks and daily task logs. Maintain a good working environment, ensuring all occupational and health and safety guidelines are met, including lifting and safe storage. Flexibility on working location, being prepared to travel to support other showrooms when necessary (to including our Flagship in Kensington & our Head office Earlsfield Sales experience is preferable but not necessarily in the security industry and Locksmithing course or relevant experience is desired but not essential as in-house training will be provided You must be able to work 6 days a week (Monday-Saturday) on a shift rota and you will be given 2 additional paid days off a month. What you'll get in return? You will be entitled to a highly competitive salary and a great range of benefits including: We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health and general wellbeing. This benefit also extends to your family. Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attack and sport related injuries Private medical insurance Auto-enrolment into our generous pension scheme Annual season ticket loan & Banham interest free loan Cycle to work & Tech scheme Training and development opportunities Company equipment tailored to your role (laptop, mobile and additional screens) Up to 40% off Banham products Banham Social events - Summer BBQ's on the terrace; annual Christmas Party events. Charity events throughout the year - Banham are proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Recruitment referral bonus fees Enhanced Sick Pay for absence related to COVID-19 Quarterly KPI targets and bonus scheme If you share our values and have the drive and enthusiasm to help us fulfil our vision of significant growth, we would like to meet you. Please click APPLY below now to register your interest.
Dec 07, 2022
Full time
Are you looking for an opportunity with a market-leading company with an impressive reputation for its high-quality products and customer service? If the answer is Yes, Banham are recruiting for a Showroom Assistant to join the newly refurbished Guildford branch. Our showroom is open Monday-Friday 8:30am-5:30pm and Saturday 9am-5pm Who are we? Banham is a family owned, family run business which has been providing security solutions since 1926. We operate throughout the South East of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employers who began their Banham careers as trainees now head up our key departments, and we're proud to foster a working environment that encourages staff to stay with us for many years.? What are we looking for? As a Showroom Assistant you will be responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets. This is a fantastic opportunity for you to release your creative potential and sell our bespoke luxury security and alarm products. We will train and assist you to give you a thorough understanding of our products. Once trained, you will be able to accurately advise on all products in the Banham range to help maximise sales opportunities. Additional responsibilities are below: Assist in the day to day running of the Showroom - you may also be required to provide cover and support to our other Showrooms. To provide accurate advice and security recommendations on all products in the Banham range including but not limited to locks, alarms, safes, registered keys, CCTV, fire protection, gates, grilles, security doors and access control system. Processing customer payments and orders Liaising with locksmiths, lock service and installation departments to ensure efficient pick up for engineers To work as part of a team to ensure targets for sales, surveys and customer service are exceeded. Receiving and verifying accuracy of incoming deliveries and stock replenishments Ordering, organising, and chasing component orders to ensure correct stock levels and job accuracy Sorting and putting away stock on racks, shelves, or in bins according to stock procedures. Distributing stock, tools, or other items to fulfil engineers' jobs and trade job requests. Maintaining accurate inventory records of incoming/ outgoing stock. Completing requisition forms to order additional stock and supplies. Communicating any order changes/errors to showroom managers Ensuring returns and faulty stock are checked and flagged to showroom managers Maintaining accurate stock counts, performing visual 'end of day' stock checks and addressing errors with management. Performing accurate quarterly stock counts as part of the team. Responsibility for completion and prompt submission of all related paperwork including health and safety checks and daily task logs. Maintain a good working environment, ensuring all occupational and health and safety guidelines are met, including lifting and safe storage. Flexibility on working location, being prepared to travel to support other showrooms when necessary (to including our Flagship in Kensington & our Head office Earlsfield Sales experience is preferable but not necessarily in the security industry and Locksmithing course or relevant experience is desired but not essential as in-house training will be provided You must be able to work 6 days a week (Monday-Saturday) on a shift rota and you will be given 2 additional paid days off a month. What you'll get in return? You will be entitled to a highly competitive salary and a great range of benefits including: We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health and general wellbeing. This benefit also extends to your family. Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attack and sport related injuries Private medical insurance Auto-enrolment into our generous pension scheme Annual season ticket loan & Banham interest free loan Cycle to work & Tech scheme Training and development opportunities Company equipment tailored to your role (laptop, mobile and additional screens) Up to 40% off Banham products Banham Social events - Summer BBQ's on the terrace; annual Christmas Party events. Charity events throughout the year - Banham are proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Recruitment referral bonus fees Enhanced Sick Pay for absence related to COVID-19 Quarterly KPI targets and bonus scheme If you share our values and have the drive and enthusiasm to help us fulfil our vision of significant growth, we would like to meet you. Please click APPLY below now to register your interest.
We are on the lookout for exceptional talent! A dedicated Senior Fire Engineer, that can bring knowledge and experience alongside vision and the opportunity to develop products and teams within an evolving business. Do you have what it takes to take our Fire offering to the next level? A role that will encompass all aspects of fire safety engineering. This will range from designing, installing, servicing and maintaining fire systems as well as undertaking research on new products, working with design teams, undertaking site inspections and being an integral part on maintaining operational standards and helping the fire division grow. If the answer is "Yes" and you would like to join a Market Leading company, then Banham are looking for a Senior Fire Engineer to join the team! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? As a Senior Fire Engineer, you will have Indepth Knowledge of the fire industry alongside experience with installations, servicing and maintaining all aspects of Fire Safety products. Your proven ability to manage and motivate a team will be paramount. You will have delivered on fire engineering projects and services operating as technical lead and / or project manage, assuming responsibility for setting and meeting deadlines and keeping track of own financial performance and budgets. An adept ability to develop fire strategy designs utilising a mixture of compliance and performance-based approaches within a wide range of sectors such as residential, commercial, heritage, sports grounds, healthcare etc Be able to develop fire engineering solutions on projects and ensuring the fire engineering strategy is delivered Have experience with Identifying design related issues and propose solutions as appropriate Be able to produce engineering designs, calculations and specifications using appropriate software In every situation be customer and end user centric and cultivate that philosophy within the team have previously undertaken onsite inspections and conducted inspections to ensure quality assurance of installation, maintenance, and servicing of fire alarms Have been an on-site liaison with an NSI auditor Your management experience will mean that you can support the development of less experienced team members and check their work in accordance with technical standards and sore operational procedures Have an adept ability to prepare reports, take part in design team meetings, and liaise with key stakeholders (internal and external) A desire to learn and to keep up to date with new technologies and innovations in fire engineering will enable you to brief the team where relevant. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health and general wellbeing. This benefit also extends to your family. Flexible remote working Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Private medical insurance Auto-enrolment into our generous pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities Company equipment tailored to your role (laptop, mobile and additional screens) Up to 40% off Banham products Banham Social events - Summer BBQ's on the terrace; annual Christmas Party events. Charity events throughout the year - Banham are proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Recruitment referral bonus fees Enhanced Sick Pay for absence related to COVID-19 If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.
Dec 01, 2022
Full time
We are on the lookout for exceptional talent! A dedicated Senior Fire Engineer, that can bring knowledge and experience alongside vision and the opportunity to develop products and teams within an evolving business. Do you have what it takes to take our Fire offering to the next level? A role that will encompass all aspects of fire safety engineering. This will range from designing, installing, servicing and maintaining fire systems as well as undertaking research on new products, working with design teams, undertaking site inspections and being an integral part on maintaining operational standards and helping the fire division grow. If the answer is "Yes" and you would like to join a Market Leading company, then Banham are looking for a Senior Fire Engineer to join the team! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? As a Senior Fire Engineer, you will have Indepth Knowledge of the fire industry alongside experience with installations, servicing and maintaining all aspects of Fire Safety products. Your proven ability to manage and motivate a team will be paramount. You will have delivered on fire engineering projects and services operating as technical lead and / or project manage, assuming responsibility for setting and meeting deadlines and keeping track of own financial performance and budgets. An adept ability to develop fire strategy designs utilising a mixture of compliance and performance-based approaches within a wide range of sectors such as residential, commercial, heritage, sports grounds, healthcare etc Be able to develop fire engineering solutions on projects and ensuring the fire engineering strategy is delivered Have experience with Identifying design related issues and propose solutions as appropriate Be able to produce engineering designs, calculations and specifications using appropriate software In every situation be customer and end user centric and cultivate that philosophy within the team have previously undertaken onsite inspections and conducted inspections to ensure quality assurance of installation, maintenance, and servicing of fire alarms Have been an on-site liaison with an NSI auditor Your management experience will mean that you can support the development of less experienced team members and check their work in accordance with technical standards and sore operational procedures Have an adept ability to prepare reports, take part in design team meetings, and liaise with key stakeholders (internal and external) A desire to learn and to keep up to date with new technologies and innovations in fire engineering will enable you to brief the team where relevant. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health and general wellbeing. This benefit also extends to your family. Flexible remote working Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Private medical insurance Auto-enrolment into our generous pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities Company equipment tailored to your role (laptop, mobile and additional screens) Up to 40% off Banham products Banham Social events - Summer BBQ's on the terrace; annual Christmas Party events. Charity events throughout the year - Banham are proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Recruitment referral bonus fees Enhanced Sick Pay for absence related to COVID-19 If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.
