Grafters Recruitment Consultants Ltd

My client is seeking an experienced Retail Area Manager -(Retail or Charity sector preferred) to join them on a 1 month contract initially. As Area Manager you will manage and lead your team to deliver commercial excellence throughout your area. Maximising income generation in line with the Retail Strategy and achieving sales and profit targets to support the local work of the charity are the key aims of this role. Our Retail team operates on a 7-day basis and working hours include Saturdays and Sundays and early mornings on a rota basis based on business needs. A full job description can be provided on application. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES Setting up new customer accounts and making welcome calls. Closing customer accounts when customers move home. Proactively resolving customer billing queries over the phone and via email. Setting up and managing Direct Debits and taking phone payments. Interacting with customers daily, via telephone or email, responding to their questions Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery. Paid emergency out of hours cover. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Minimum of 2 years experience in a fast-paced customer service call centre environment. Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential. Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers. Excellent written communication skills. Must be a team player. Strong attention to detail. Self-starter, driven by success and able to work well under pressure. Organised and methodical, with the ability to prioritise and maintain an orderly workflow. Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software. Reactive and proactive problem-solving skills. Awareness of legislation and requirements surrounding data protection and privacy. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Our clients are seeking an experienced Purchase Ledger to join their busy team. This will be on a temp to perm basis to start straight away in the accounts department. You will be dealing with all of the purchase ledger, bank postings, credit card reconciliation's and credit control. Hours Monday-Friday 9.00am-5.30pm We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Our clients are recruiting for a Residential Conveyancing Lawyer at their central Eastbourne office. You will need to have current experience of managing conveyancing transactions from instruction through to completion, including sales, purchases, re-mortgages and transfers, and also be highly organised and with a keen attention to detail. A further requirement is that you should have good IT skills and be competent in the use of Microsoft Office (Word, Outlook and Excel). As part of this role you will also be given access to, and required to use, online accounts (e.g. The Land Registry, Government Gateway, anti-money laundering searches, quotation system etc) as well as office equipment (scanning, copying and printing). You will be required to have good written and spoken English and the ability to communicate well with clients, colleagues and other external contacts. You will need to be both confident and personable on the telephone and face to face. This is a full time, office based role with assistance from support staff. Candidates close to qualifying as a legal executive or solicitor who have relevant experience will also be considered. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Our clients are looking for a Solicitor or Legal Executive with 2+ years of post-qualification experience (PQE) to take on a diverse caseload, including both major projects and smaller matters spanning multiple sectors. This role will offer significant client interaction, providing excellent opportunities for professional growth and development. You will be: Technically proficient and commercially minded Passionate about business development A strong team player with a proactive and client-focused approach Capable of delivering creative and practical solutions for clients Equipped with strong academic credentials, communication, and organisational skills We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

If you are an experienced Legal Assistant in Conveyancing, have the following skills and are looking for a new challenge we would like to hear from you. Excellent communication skills with the ability to build relationships with clients and third parties with efficiency and great customer service. Ability to prioritise and manage your own time Excellent problem solving and research skills Work well under pressure and meeting tight deadlines. Well organised and pay attention to detail. Duties Assist in the preparation of legal documents for property transactions, including contracts and transfer deeds. Conduct property searches and obtain relevant information from local authorities and other agencies. Maintain accurate records and files using the case management system, ensuring all documentation is up-to-date and compliant with legal requirements. Communicate effectively with clients, estate agents, and other professionals to provide updates on the progress of transactions. Manage incoming correspondence, including emails and phone calls, responding promptly to queries. Assist in the completion of financial statements and ensure timely payments are processed. Support the team in administrative tasks as required to facilitate smooth operations within the department. Excellent salary and benefits package with 25 days annual leave entitlement, plus Bank Holidays; A day s holiday on your birthday!; Bonus scheme; Supportive and friendly team culture; and Opportunity to grow and develop in a busy and varied role.