An established organisation is currently recruiting a Senior Marketing Manager (Retention) to join their Marketing team for a 6-month maternity cover. The Senior Marketing Manager will be responsible for leading a marketing function in charge of driving growth from the customer base, acting as the strategic and hands-on lead to drive customer lifetime value across individual, corporate, and intermediary audiences. Key Responsibilities for the Senior Marketing Manager : Strategy & Lifecycle: Develop and deliver the customer retention strategy across key audiences, owning marketing across onboarding, upsell, cross-sell, and dormancy. Product Support & Readiness: Partner with product, propositions, and digital teams to support new launches, ensuring customers understand, adopt, and engage with new propositions. Performance & Leadership: Own retention performance measurement and reporting, while line managing and developing a high-performing team. Skills Required for the Senior Marketing Manager : Proven background within a customer retention, lifecycle marketing, or CRM marketing role (or relevant transferable skills). Campaign & Data Mastery: Track record in email, content, and integrated campaigns, alongside advanced capability in data analysis, journey mapping, and lifecycle optimisation. Leadership & Communication: Excellent stakeholder management, strong communication skills, and proven people management capabilities. Please apply as directed!
Jul 10, 2026
Seasonal
An established organisation is currently recruiting a Senior Marketing Manager (Retention) to join their Marketing team for a 6-month maternity cover. The Senior Marketing Manager will be responsible for leading a marketing function in charge of driving growth from the customer base, acting as the strategic and hands-on lead to drive customer lifetime value across individual, corporate, and intermediary audiences. Key Responsibilities for the Senior Marketing Manager : Strategy & Lifecycle: Develop and deliver the customer retention strategy across key audiences, owning marketing across onboarding, upsell, cross-sell, and dormancy. Product Support & Readiness: Partner with product, propositions, and digital teams to support new launches, ensuring customers understand, adopt, and engage with new propositions. Performance & Leadership: Own retention performance measurement and reporting, while line managing and developing a high-performing team. Skills Required for the Senior Marketing Manager : Proven background within a customer retention, lifecycle marketing, or CRM marketing role (or relevant transferable skills). Campaign & Data Mastery: Track record in email, content, and integrated campaigns, alongside advanced capability in data analysis, journey mapping, and lifecycle optimisation. Leadership & Communication: Excellent stakeholder management, strong communication skills, and proven people management capabilities. Please apply as directed!
Our client is currently recruiting for a Fundraising Manager to join their team. This is an exciting opportunity to develop and implement comprehensive fundraising strategies across multiple income streams, including trusts and foundations, corporate partnerships, individual giving, community fundraising, and events. Key Responsibilities for the Fundraising Manager Develop and execute annual fundraising plans to achieve revenue targets and diversify income streams Identify and pursue new funding opportunities across all income streams Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income Monitor fundraising performance against targets and report regularly on progress Conduct detailed research on prospective funding opportunities from trusts, foundations, and grant-making bodies Lead the process of effectively matching potential donors with appropriate projects and initiatives Develop and grow regular giving, single donations, and in-memory giving programs Write and design fundraising appeals to existing supporters to increase engagement and income Develop and implement a comprehensive donor stewardship program for new and existing supporters Oversee community fundraising initiatives and third-party fundraising activities Plan, coordinate, and deliver fundraising events that engage supporters and generate income Ensure accurate record-keeping of all fundraising activity and donor relationships on CRM database (Salesforce) Key Experience for the Fundraising Manager Minimum 3 years' experience working as a charity fundraiser Demonstrable experience of successfully raising funds from Trusts & Foundations Experience of securing grants from charitable trusts Experience with corporate partnerships and major donors Experience in community/event fundraising Experience with individual/regular giving programs Please apply as directed!
Jun 23, 2026
Full time
Our client is currently recruiting for a Fundraising Manager to join their team. This is an exciting opportunity to develop and implement comprehensive fundraising strategies across multiple income streams, including trusts and foundations, corporate partnerships, individual giving, community fundraising, and events. Key Responsibilities for the Fundraising Manager Develop and execute annual fundraising plans to achieve revenue targets and diversify income streams Identify and pursue new funding opportunities across all income streams Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income Monitor fundraising performance against targets and report regularly on progress Conduct detailed research on prospective funding opportunities from trusts, foundations, and grant-making bodies Lead the process of effectively matching potential donors with appropriate projects and initiatives Develop and grow regular giving, single donations, and in-memory giving programs Write and design fundraising appeals to existing supporters to increase engagement and income Develop and implement a comprehensive donor stewardship program for new and existing supporters Oversee community fundraising initiatives and third-party fundraising activities Plan, coordinate, and deliver fundraising events that engage supporters and generate income Ensure accurate record-keeping of all fundraising activity and donor relationships on CRM database (Salesforce) Key Experience for the Fundraising Manager Minimum 3 years' experience working as a charity fundraiser Demonstrable experience of successfully raising funds from Trusts & Foundations Experience of securing grants from charitable trusts Experience with corporate partnerships and major donors Experience in community/event fundraising Experience with individual/regular giving programs Please apply as directed!
Our client, a not-for-profit organisation, is currently looking for a Marketing & Digital Fundraising Manager to join their growing organisation. The Marketing & Digital Fundraising Manager will be joining at an exciting period as the organisation looks to extend its fundraising reach and growth within the market. Please note that this will be based 5 days per week on site in the office. Key Responsibilities for the Marketing & Digital Fundraising Manager Brand & Creative Direction - Own the visual identity, tone of voice, brand guidelines, and overall creative standard. Strategy & Planning - Setting the annual marketing and fundraising strategy. Planning and delivering all major campaigns PPC - Running paid campaigns across Meta, Google, Google Ad Grants, TikTok, and YouTube. Owning cost per donor, ROAS, and conversion performance. Owning the website, donation pages, landing pages, SEO, and conversion optimisation. Leading the email programme, donor journeys, newsletters, automation, and lapsed donor reactivation. Setting the strategy, content pillars, and creative direction. Briefing and overseeing the freelance Social Media Manager Key Experience for the Marketing & Digital Fundraising Manager Minimum 5 years in marketing, digital fundraising, brand, or a closely related creative role Demonstrable experience leading or significantly contributing to a brand repositioning or brand growth project Proven track record running paid digital campaigns with measurable income growth Hands-on experience with Meta Ads Manager and Google Ads, including campaign setup, audience targeting, and conversion tracking Track record of delivering integrated multi-channel campaigns Please apply as directed!
Jun 16, 2026
Full time
Our client, a not-for-profit organisation, is currently looking for a Marketing & Digital Fundraising Manager to join their growing organisation. The Marketing & Digital Fundraising Manager will be joining at an exciting period as the organisation looks to extend its fundraising reach and growth within the market. Please note that this will be based 5 days per week on site in the office. Key Responsibilities for the Marketing & Digital Fundraising Manager Brand & Creative Direction - Own the visual identity, tone of voice, brand guidelines, and overall creative standard. Strategy & Planning - Setting the annual marketing and fundraising strategy. Planning and delivering all major campaigns PPC - Running paid campaigns across Meta, Google, Google Ad Grants, TikTok, and YouTube. Owning cost per donor, ROAS, and conversion performance. Owning the website, donation pages, landing pages, SEO, and conversion optimisation. Leading the email programme, donor journeys, newsletters, automation, and lapsed donor reactivation. Setting the strategy, content pillars, and creative direction. Briefing and overseeing the freelance Social Media Manager Key Experience for the Marketing & Digital Fundraising Manager Minimum 5 years in marketing, digital fundraising, brand, or a closely related creative role Demonstrable experience leading or significantly contributing to a brand repositioning or brand growth project Proven track record running paid digital campaigns with measurable income growth Hands-on experience with Meta Ads Manager and Google Ads, including campaign setup, audience targeting, and conversion tracking Track record of delivering integrated multi-channel campaigns Please apply as directed!
We have an exciting opportunity for a part time Customer Service Advisor ( 21 hours per week) to join the team on a 12 month Fixed term contract. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Advisor: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Advisor: This role is for you if you have: Customer service experience, ideally within a banking service environment or similar Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Advisor!
Jun 15, 2026
Full time
We have an exciting opportunity for a part time Customer Service Advisor ( 21 hours per week) to join the team on a 12 month Fixed term contract. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Advisor: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Advisor: This role is for you if you have: Customer service experience, ideally within a banking service environment or similar Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Advisor!
Our client, an established Building services and Integration company, is currently recruiting for an O&M Site Manager to join their team. The O&M Site Manager will be responsible for providing management of sites and operational projects to ensure all sites are operating well. This position will differ from conventional management in that you will be given the opportunity to 'own' a project from adoption through to operation with involvement in pricing from bid stage through to ongoing O&M. Key Responsibilities for the O&M Site Manager : Projects will range from single site boiler room and energy centre installations or servicing through to large new build and retrofit district heating schemes. Responsible for the safe and effective operation of several district heating sites across London and further afield. For the sites that you manage, you will be responsible for delivering the following (but not limited to); Setting up procedures and processes for new heat networks as they come across into the operational phase, either through adopting live contracts or new build sites. Ensuring high availability through scoping of spare parts, site visibility/remote monitoring and data analysis. Pro-actively manage and build our client and customer relationships with regards to day to day running of the sites and attendance to any regular client reporting meetings. Responsible for operational budgets & reporting against business KPI's. This will include scoping up corrective works for system improvements and any potential breakdowns. Skills Required for the O&M Site Manager : Technical qualifications in an engineering/ operations management or related discipline to degree level and / or equivalent experience relevant to the role. Proven experience in the operation of large projects, preferably in district heating, including CHP, gas boilers, biomass boilers, energy centres etc. Understanding of BMS/SCADA systems and/or energy software programming Excellent understanding of and interest in 'how systems / equipment work', with practical experience in operating plants or delivering projects. Excellent communication skills for liaising with both internal & external stakeholders Driving License Please apply as directed!
May 14, 2026
Full time
Our client, an established Building services and Integration company, is currently recruiting for an O&M Site Manager to join their team. The O&M Site Manager will be responsible for providing management of sites and operational projects to ensure all sites are operating well. This position will differ from conventional management in that you will be given the opportunity to 'own' a project from adoption through to operation with involvement in pricing from bid stage through to ongoing O&M. Key Responsibilities for the O&M Site Manager : Projects will range from single site boiler room and energy centre installations or servicing through to large new build and retrofit district heating schemes. Responsible for the safe and effective operation of several district heating sites across London and further afield. For the sites that you manage, you will be responsible for delivering the following (but not limited to); Setting up procedures and processes for new heat networks as they come across into the operational phase, either through adopting live contracts or new build sites. Ensuring high availability through scoping of spare parts, site visibility/remote monitoring and data analysis. Pro-actively manage and build our client and customer relationships with regards to day to day running of the sites and attendance to any regular client reporting meetings. Responsible for operational budgets & reporting against business KPI's. This will include scoping up corrective works for system improvements and any potential breakdowns. Skills Required for the O&M Site Manager : Technical qualifications in an engineering/ operations management or related discipline to degree level and / or equivalent experience relevant to the role. Proven experience in the operation of large projects, preferably in district heating, including CHP, gas boilers, biomass boilers, energy centres etc. Understanding of BMS/SCADA systems and/or energy software programming Excellent understanding of and interest in 'how systems / equipment work', with practical experience in operating plants or delivering projects. Excellent communication skills for liaising with both internal & external stakeholders Driving License Please apply as directed!
