Our client, an established Utilities services company, is currently recruiting a Customer Service Representative to join their Customer Service team. The Customer Service Representative will be responsible for acting as the first point of contact for customers regarding customer quires as well as helping with over the phone payments and other administration tasks, Key Responsibilities for the Customer Service Representative : Frontline Customer Interaction: Answer inbound calls and respond to email enquiries, delivering excellent customer service Payment Processing & Customer Onboarding: Guide customers through payments over the phone and set up new users on our client's online platform General Administration: Perform data entry, maintain client records, and collaborate with the internal team to ensure smooth day-to-day operations Skills Required for the Gas Engineer: Proven background within an Office-Based Admin/customer service role Strong communication skills Driving License required Please apply as directed!
Jan 09, 2026
Full time
Our client, an established Utilities services company, is currently recruiting a Customer Service Representative to join their Customer Service team. The Customer Service Representative will be responsible for acting as the first point of contact for customers regarding customer quires as well as helping with over the phone payments and other administration tasks, Key Responsibilities for the Customer Service Representative : Frontline Customer Interaction: Answer inbound calls and respond to email enquiries, delivering excellent customer service Payment Processing & Customer Onboarding: Guide customers through payments over the phone and set up new users on our client's online platform General Administration: Perform data entry, maintain client records, and collaborate with the internal team to ensure smooth day-to-day operations Skills Required for the Gas Engineer: Proven background within an Office-Based Admin/customer service role Strong communication skills Driving License required Please apply as directed!
We are seeking a proactive and highly organised Office Manager & Executive Assistant to support our Managing Director and ensure smooth operations within our office. This role requires a versatile individual who can manage office administration, IT requirements, compliance, marketing, and executive support. Part Time hours would be considered on a minium 3 day basis. Key Responsibilities: Office Management & IT: Assist the Managing Director (MD) and shareholders with office and building-related queries. Oversee office and IT requirements, ensuring efficient management and resolution of issues. Implement and manage business and IT changes within the office. Manage office supplies, equipment, and budgets, ensuring cost-effectiveness. Executive Support: Manage the MD's inbox, calendar, and personal requests, ensuring timely responses and scheduling. Arrange meetings, manage holiday calendars, and prepare monthly management meetings with detailed minutes. Provide PA support including diary management and ad-hoc tasks for the MD. Reporting & Data Management: Prepare and develop the monthly sales presentation and various business reports. Monitor and report on key business metrics, including sales figures, timesheet submissions, and LinkedIn usage. Manage and maintain the Bullhorn database, conducting regular checks and pulling necessary reports. Compliance & HR: Assist in providing an active compliance service, ensuring adherence to client and candidate regulations. Support onboarding and offboarding processes, including setup of office supplies, systems, and IT access. Keep client and candidate information up to date, ensuring compliance with current legislation. Marketing & Social Media: Manage the Clearwater website and social media platforms, ensuring content is professional and engaging. Produce marketing materials and analyze data from various platforms to optimize engagement. Event Coordination: Organize company events and conferences, including booking transport, accommodation, and presenting proposals. Serve as the main point of contact during company events and job fairs. Accounting Support: Assist with sales and pay invoices, contractor runs, and client setups. Handle payment queries and track delivery deals. Skills & Experience Required: Demonstrated initiative, motivation, and a commitment to assigned tasks. Discretion in handling confidential and HR matters. Excellent interpersonal, organizational, and IT skills. Strong written and verbal communication skills, with a focus on professionalism. Problem-solving abilities and adaptability in a fast-paced environment. Experience in office management, IT systems, and database management. Understanding of Clearwater values and a commitment to the success of the firm. Please apply as directed!
Jan 08, 2026
Full time
We are seeking a proactive and highly organised Office Manager & Executive Assistant to support our Managing Director and ensure smooth operations within our office. This role requires a versatile individual who can manage office administration, IT requirements, compliance, marketing, and executive support. Part Time hours would be considered on a minium 3 day basis. Key Responsibilities: Office Management & IT: Assist the Managing Director (MD) and shareholders with office and building-related queries. Oversee office and IT requirements, ensuring efficient management and resolution of issues. Implement and manage business and IT changes within the office. Manage office supplies, equipment, and budgets, ensuring cost-effectiveness. Executive Support: Manage the MD's inbox, calendar, and personal requests, ensuring timely responses and scheduling. Arrange meetings, manage holiday calendars, and prepare monthly management meetings with detailed minutes. Provide PA support including diary management and ad-hoc tasks for the MD. Reporting & Data Management: Prepare and develop the monthly sales presentation and various business reports. Monitor and report on key business metrics, including sales figures, timesheet submissions, and LinkedIn usage. Manage and maintain the Bullhorn database, conducting regular checks and pulling necessary reports. Compliance & HR: Assist in providing an active compliance service, ensuring adherence to client and candidate regulations. Support onboarding and offboarding processes, including setup of office supplies, systems, and IT access. Keep client and candidate information up to date, ensuring compliance with current legislation. Marketing & Social Media: Manage the Clearwater website and social media platforms, ensuring content is professional and engaging. Produce marketing materials and analyze data from various platforms to optimize engagement. Event Coordination: Organize company events and conferences, including booking transport, accommodation, and presenting proposals. Serve as the main point of contact during company events and job fairs. Accounting Support: Assist with sales and pay invoices, contractor runs, and client setups. Handle payment queries and track delivery deals. Skills & Experience Required: Demonstrated initiative, motivation, and a commitment to assigned tasks. Discretion in handling confidential and HR matters. Excellent interpersonal, organizational, and IT skills. Strong written and verbal communication skills, with a focus on professionalism. Problem-solving abilities and adaptability in a fast-paced environment. Experience in office management, IT systems, and database management. Understanding of Clearwater values and a commitment to the success of the firm. Please apply as directed!
Our client, a market-leading customer analysis company, is currently recruiting for an Asset Analyst to join their growing data team. The Asset Analyst will act as the first point of contact for internal and external queries about data and will be responsible for ensuring 100% of data and records are captured, kept up to date, and accurate within specified SLAs. Responsibilities for the Asset Analyst Maintain our asset data to maximise the lifetime revenue. This includes: Ensuring our meter databases and industry registers are accurate through exception reporting and reconciliations. Track and recover meter assets that have been removed. Maintain our network systems to ensure they reflect the growing portfolio and meter points are registered and included in billing following meter installation. Assist in the maintenance of routine KPI reporting for the senior management team. Key Skills & Experience for the Asset Analyst Essential Consistently professional, confident, and calm even in challenging situations Strong knowledge of Excel, Word and Outlook Experience within a data-driven role is desired Strong administrative and organisational skills. Strong written and spoken communication skills Please apply as directed!
Jan 07, 2026
Full time
Our client, a market-leading customer analysis company, is currently recruiting for an Asset Analyst to join their growing data team. The Asset Analyst will act as the first point of contact for internal and external queries about data and will be responsible for ensuring 100% of data and records are captured, kept up to date, and accurate within specified SLAs. Responsibilities for the Asset Analyst Maintain our asset data to maximise the lifetime revenue. This includes: Ensuring our meter databases and industry registers are accurate through exception reporting and reconciliations. Track and recover meter assets that have been removed. Maintain our network systems to ensure they reflect the growing portfolio and meter points are registered and included in billing following meter installation. Assist in the maintenance of routine KPI reporting for the senior management team. Key Skills & Experience for the Asset Analyst Essential Consistently professional, confident, and calm even in challenging situations Strong knowledge of Excel, Word and Outlook Experience within a data-driven role is desired Strong administrative and organisational skills. Strong written and spoken communication skills Please apply as directed!
Our client is currently recruiting for an Infrastructure Engineer on a 6 month contract. The infrastructure Engineer will have experience of working in a tradition Infrastructure 3rd line support role as well as Azure, IAAS and IAC. This is a hybrid based role, 2 days per week on site and is looking to pay 550- 600 inside IR35. Key Responsibilities for the Infrastructure Engineer Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Key Experience for the Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail Please apply as directed!
Jan 01, 2026
Full time
Our client is currently recruiting for an Infrastructure Engineer on a 6 month contract. The infrastructure Engineer will have experience of working in a tradition Infrastructure 3rd line support role as well as Azure, IAAS and IAC. This is a hybrid based role, 2 days per week on site and is looking to pay 550- 600 inside IR35. Key Responsibilities for the Infrastructure Engineer Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Key Experience for the Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail Please apply as directed!
Our client is currently recruiting for a Cloud Infrastructure Architect to join the team to work across a range of cloud first transformation projects. This is a hybrid based role with the need to be in the Kent office 2 days per week. Key Responsibilities for the Cloud Infrastructure Architect Collaborate with Technology and Business Stakeholders to provide strategic solutions architecture. Work to develop an integrated view of the Technology architecture, using repeatable approaches, cohesive framework, and available industry standard techniques Own and manage program of Technology assessments and compliance requirements. Collaborate with internal projects to provide consultancy, support and solutions designs. Improve maturity of the Architecture function alongside the existing team. Responsible for relevant Domain Architecture Standards Key Experience for the Cloud Infrastructure Architect Proven experience in technology architecture, governance, and delivering enterprise-scale solutions Strong knowledge of technology project and software delivery lifecycles. Excellent communication, collaboration, and stakeholder management skills. Ability to explain technical solutions clearly to stakeholders at all levels, adapting the level of detail to suit the audience. Strong organizational, administration and time management skills. The Cloud Infrastructure Architect will have Technical expertise in: Cloud: IaaS, PaaS, SaaS, M365, Azure, Cloud Security, Azure DevOps. Applications: .NET, MS Dynamics, SQL Server, SSRS, M365 Apps, Exchange, SharePoint, IIS, Apache. Security: OWASP, Firewalls, ISO27001, Azure Security Benchmark, Microsoft Defender, zScaler. Networking: Switches, Firewalls, ExpressRoute, MPLS, Routing Protocols, CASB, Azure FrontDoor. Servers: VMware, Windows Server (Apply online only , Linux. SDLC: Azure DevOps, IaC, Terraform. Experience with TOGAF Strong analysis and business analysis skills Please apply as directed!
Jan 01, 2026
Full time
Our client is currently recruiting for a Cloud Infrastructure Architect to join the team to work across a range of cloud first transformation projects. This is a hybrid based role with the need to be in the Kent office 2 days per week. Key Responsibilities for the Cloud Infrastructure Architect Collaborate with Technology and Business Stakeholders to provide strategic solutions architecture. Work to develop an integrated view of the Technology architecture, using repeatable approaches, cohesive framework, and available industry standard techniques Own and manage program of Technology assessments and compliance requirements. Collaborate with internal projects to provide consultancy, support and solutions designs. Improve maturity of the Architecture function alongside the existing team. Responsible for relevant Domain Architecture Standards Key Experience for the Cloud Infrastructure Architect Proven experience in technology architecture, governance, and delivering enterprise-scale solutions Strong knowledge of technology project and software delivery lifecycles. Excellent communication, collaboration, and stakeholder management skills. Ability to explain technical solutions clearly to stakeholders at all levels, adapting the level of detail to suit the audience. Strong organizational, administration and time management skills. The Cloud Infrastructure Architect will have Technical expertise in: Cloud: IaaS, PaaS, SaaS, M365, Azure, Cloud Security, Azure DevOps. Applications: .NET, MS Dynamics, SQL Server, SSRS, M365 Apps, Exchange, SharePoint, IIS, Apache. Security: OWASP, Firewalls, ISO27001, Azure Security Benchmark, Microsoft Defender, zScaler. Networking: Switches, Firewalls, ExpressRoute, MPLS, Routing Protocols, CASB, Azure FrontDoor. Servers: VMware, Windows Server (Apply online only , Linux. SDLC: Azure DevOps, IaC, Terraform. Experience with TOGAF Strong analysis and business analysis skills Please apply as directed!
