Cognizant

Enterprise Architect, Telco Consulting The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role Overview We are seeking a highly experienced Telco Enterprise Architect with a deep understanding of BSS, strong working knowledge across OSS, and broad technical insight across Network domains (Mobile, Broadband, IP/Transport, and Fixed Line). The ideal candidate will bring thought leadership, excellent communication skills, and hands on expertise in AI, Generative AI, and Agentic AI frameworks, enabling them to guide end to end digital transformation initiatives. This role requires a strategic thinker who can connect business objectives with technology architectures, design future state blueprints, and influence C level stakeholders within a large telecom environment. Key Responsibilities Enterprise Architecture & Strategy Develop enterprise level architecture blueprints covering BSS, OSS, Network, and cross domain integrations. Drive the creation of target operating models, capability maps, process architectures, and maturity assessments. Lead modernization initiatives across legacy BSS/OSS, cloud migration, network transformation, and digital customer experience. Champion architectural governance, solution review boards, and alignment to enterprise standards. BSS / OSS Architecture Architect end to end BSS processes: Customer Management, CRM, Order Management, Billing/Charging (OCS/OFCS), Product Catalogue, Digital Channels. Strong understanding of OSS domains: Service Assurance, Service Fulfilment, Inventory, Orchestration, and Network Management. Expertise in TM Forum standards (eTOM, TAM, SID, ODA) and Open APIs. Guide rationalisation of systems and design of convergent service architectures. Network Architecture Good understanding of Mobile (4G/5G), Fixed Line, Broadband, and Transport Network architectures. Awareness of network functions: RAN, Core, IMS, SDN/NFV, Transport, and network slicing concepts. Work closely with network teams to enable network to IT integrations and cloud native network architectures. AI/GenAI/Agentic AI Leadership Identify opportunities for AI and Agentic AI infusion across BSS, OSS, customer service, operations, field services, and network operations. Design AI enabled architecture patterns (decisioning, autonomous agents, automation, predictive operations). Work with data teams to define data models, AI pipelines, governance, and security patterns. Evaluate AI tools, LLMs, and agent frameworks suitable for telco enterprise environments. Provide thought leadership and influence stakeholders on AI transformation roadmaps. Delivery & Stakeholder Engagement Collaborate with product owners, solution architects, engineering teams, vendors, and system integrators. Support RFPs, technical evaluations, vendor assessments, and architecture governance processes. Present architectural recommendations to senior executives and steer decision making with clear business value. Translate complex technical landscapes into business friendly narratives. Required Skills & Experience Technical Competencies 10+ years of experience in telecom architecture roles. Strong expertise in BSS architecture + working knowledge in OSS, Telco Networks, Cloud, APIs. Practical experience with cloud native systems, microservices, Kubernetes, integration patterns, and event driven architecture. Exposure to AI/GenAI frameworks, RAG, vector databases, LLMOps, MLOps, and ideally multi agent/agentic architectures. Familiarity with industry tools (ServiceNow, Netcracker, Amdocs, Ericsson, Nokia, Salesforce, AWS/Azure/GCP). Business & Leadership Competencies Strong communication and stakeholder influencing skills. Ability to lead cross domain architectural discussions. Thought leadership in digital transformation, AI driven telco operations, and cloud native evolutions. Strong problem solving and strategic thinking. Preferred Qualifications TOGAF, TM Forum, Cloud certifications (AWS/Azure/GCP). Experience working with major telcos or global system integrators. Exposure to SAFe Agile environments. Why This Role Is Strategic This position plays a pivotal role in shaping the future of a digital, AI native telecom enterprise, driving convergence across IT, Network, and AI landscapes, and enabling the next generation of autonomous operations and customer experiences. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Associate Director, Business Development (Account Management & Expansion) - Public Sector, Central Gov Cognizant engineers modern businesses to improve everyday life. As one of the largest global professional services companies we help clients in the UK and Ireland modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we're improving everyday life. We focus on IoT, data & AI, software engineering and cloud-the technologies that are changing the nature of business. Our global presence enables us to serve you locally Summary Over the past 5 years, Cognizant has been one of the fastest growing players in the Public Sector, leveraging its market leading delivery capabilities, alongside extensive skills in digital, data and cloud to help government departments implement some of the most complex and challenging programmes that are transforming the experiences of end users and citizens. In building upon the success experienced over the last 5 years we have an exciting opportunity for an experienced Client Relationship Manager to join our Central Government team which is part of our broader Public Sector business. At Cognizant Client Relationship Managers (CRM) are key contributors to the commercial side of Cognizant's IT and Consulting Business, acting as business owners for one or more assigned accounts, managing the day to day activities and P&L. They proactively identify new and expansion opportunities within accounts, planning for and closing the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met, working towards establishing a positive client experience through delivery excellence. Your background Demonstrable experience of managing and growing a portfolio of Central Government aligned accounts whilst working at a Tier 1, 2 or 3 systems integrator Deep understanding of Digital Outcomes and Specialists (DOS), Government Cloud (G-Cloud) and other relevant frameworks that are used by Public Sector organisations. Experience of working for/with a Global Consulting Firm, Onshore/Offshore teams and in a quota bearing role Experience selling similar Service Offerings - Data /AI, Cloud, Digital Engineering, Industry and Platform Solutions, Enterprise Services, Applications Development & Maintenance, Business Process Outsourcing, and Information Technology Outsourcing. Demonstrated success selling and negotiating multi million dollar deals Demonstrated consecutive quarterly and yearly quota achievement in complex selling environments utilizing a solution selling model. Measures A CRM's shared measures are margin, revenue, client satisfaction, and employee retention. CRM role specific measures are TCV, revenue and margin Top Reasons to Join Our Team A strong financial incentive package that includes a solid base salary with an attractive variable plan. Wide exposure to industry, product and functional best practices; as well as world class teams supporting your sales pursuits. Supportive and strong Healthcare Management team that rewards initiative & success. Entrepreneurial, collaborative, and success oriented culture.

Associate Director, Business Development - IT & OT Life Sciences Manufacturing (LSMG) - UK Summary of Department Focus: Cognizant is a prominent technology services company that drives modern businesses across various industries. The company has developed Industry Solutions across several verticals and value chains. Our Life Sciences Manufacturing Industry Solutions Group leads digital transformation in manufacturing IT, OT, and Quality control labs within the Life Sciences sector. We enhance operational efficiency and ensure regulatory compliance. Our teams guide clients through Pharma 4.0, offering expertise in IT, OT, IoT, infrastructure, and services. The LSM ISG provides end-to-end services, including consulting, systems integration, and support for manufacturing facilities. We excel in process automation, data infrastructure and intelligence, manufacturing operations management (MOM/MES), quality control lab informatics, and Smart Manufacturing. One of strategic growth objectives is UKI region markets and LSMG is looking for a highly accomplished, results-driven sales executive to originate, advance, and close sales opportunities. This individual will be working within our industry community (Client Partners, Client Relationship Managers (CRM), GGM Sales Head, LSM ISG leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth environment. Summary Job Description: Drive sales and pipeline for set of accounts and the region. Build strong internal relationships with Cognizant's UKI MCU (Market Commercial Unit) leadership, LSMG Delivery Heads and other core leaders. Key Accountabilities: Closing Sales - The main responsibility and focus of the role will be the growth of our business within UK & Ireland market. Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - Developing and executing a growth plan for Life science manufacturing domain within the region. Forecasting - Closely work with delivery and operations team for maintaining forecast consistency for the assigned accounts. Pipeline Management - Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Pipeline tracking and management using Cognizant CRM platform. Demand Generation - To work with UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation. Proposal and Pricing Development - Understand customer needs and translate them into winning proposals in partnership with the presales / solution and business development teams. Develop deals and pricing proposals as part of a winning sales pursuit. Work closely with the BU & ISG FP&A teams. Client Relationship Building - Build relationships across senior stakeholders in client organizations and developing executive level relationships. Travel - Weekly travel within the market will vary depending on customer and prospect requirements. Key Competencies: Understanding of Manufacturing IT and OT technologies and able to engage customers through deal, solution and transformation shaping discussions. Hands on participation in solution and content development, in response to client requests or RFx. Industry Experience - Demonstrated ability to understand manufacturing business process challenges in life science industry and translating the needs in developing compelling solutions with a strong focus on value delivery. Verbal Communication Skills - Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner Written Communication Skills - Ability to create compelling sales story lines and PowerPoint decks for presentation to senior executives. Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner. Experience: Demonstrable experience working in LS Manufacturing IT or OT sectors, in sales and business development roles. Well connected to the local LS community and experience working with Senior Directors & VP level executives responsible for IT and OT/ engineering and site operations within the local market (UK) Experience working within Manufacturing IT, OT systems integration or consulting businesses, Lab informatics can be added advantage. Experience in proactively growing customer relationships within an account while expanding their understanding of the customer's business. Relationships or experience working with OT technology providers like Emerson, Koerber, Siemens, Rockwell, Aspentech, Tulip etc. to be added advantage