NURSING & MIDWIFERY COUNCIL

About the team and what we do The Panel Support Team ensures that NMC Panel Members and Legal Assessors are efficient, engaged, technically proficient, empathetic in their approach and reflect the diversity of the communities we serve. We manage the selection and appointment, induction and onboarding, ongoing training and continuous development, and performance of over 580 Panel Members and Legal Assessors. We also manage and deliver the Hearings Coordinator induction training programme. Your role and impact The Panel Performance and Compliance Manager will play a key role in supporting the Panel Services Manager deliver and operationalise key activities for the Panel Support Team and the independent panel members and legal assessors who sit on our panels (circa 600 people) . They will be responsible for working with colleagues across the Professional Regulation directorate and the wider organisation to implement key changes for activities. They will also contribute to the improvements of the quality of decisions made at hearings by overseeing the performance management framework for panel members and legal assessors and work closely with the Panel Training Manager to input into the annual panel member training programme. They will provide support to the Panel Services Manager in the management of contracts between the NMC and panel members and legal assessors. They will provide support to the Panel Support Team by playing a lead role in the design and delivery of a communications strategy for panel members and legal assessors. What you'll bring to the role: Experience of leading on changing operational systems and processes Experience of management of contracts with individuals Demonstrable experience of successful quality management, resolution and performance improvement Ability to plan, prioritise and work within strict deadlines Developing and maintaining relationships with contractors or external stakeholders Highly effective communicator with excellent written and verbal skills Use data to identify issues and deliver practical solutions Innovative problem solving skills Salary Details: London - £56,174 - £62,416. Edinburgh - £52,241 - £58,046.

About the team and what we do The Website and Digital team plays a central role in how the NMC communicates with audiences including nurses, midwives, nursing associates and the public. We're responsible for making sure our website is clear, accessible and easy to use, helping people find the information they need quickly and confidently. We work collaboratively across the organisation and with external suppliers, to keep the website accurate, compliant and aligned with our strategic priorities. Our focus is on continuous improvement - using insight, data and user feedback to enhance the user experience for everyone who visits our site. Your role and impact As Website Officer, you'll be at the heart of the NMC's day-to-day website operations. You'll manage and publish content through our CMS, ensuring information is timely, accurate and consistent with our tone of voice and house style. Your work will directly improve how users experience the website. You'll support colleagues to create accessible, user-friendly content, maintain key pages for priority audiences, and help ensure the site meets accessibility and data protection standards. You'll play an active role in delivering an exciting programme of website development, supporting improvements to functionality, usability and user journeys across the site. Working as part of a structured delivery approach, you'll help coordinate tasks, timelines and content changes, ensuring work is well-planned, documented and delivered to a high standard. You'll support digital projects from discovery through to delivery, contributing to requirements gathering, user testing and post-launch evaluation. Through strong organisational and project coordination skills, you'll help keep development activity on track, manage dependencies, and ensure changes are implemented smoothly and with minimal risk to users. You'll also monitor website performance, using analytics to identify risks, opportunities and areas for improvement. You'll contribute to digital development projects that enhance functionality and usability. Through strong organisational skills and collaboration, you'll help keep content coordinated, compliant and focused on user needs. What you'll bring You'll bring strong attention to detail and confidence working with web content in a CMS environment, alongside a good understanding of what makes content clear, accessible and engaging online. You'll be comfortable advising colleagues on best practice for digital content and working collaboratively with a range of teams, including IT, data specialists and external suppliers. An interest in analytics and user insight will help you turn data into practical improvements. You'll also bring strong organisational skills, with the ability to manage publishing schedules, maintain content inventories and support projects through documentation, user testing and feedback. Above all, you'll share our commitment to accessibility, equality, diversity and inclusion, ensuring everything we publish reflects the NMC's values and brand. Salary Details London - £34,676 -£38,529 Edinburgh - £32,249 - £35,832