Thames Water Utilities Limited

Job title Senior Facilities Coordinator Ref 43439 Division Asset Operations & Capital Delivery Location Reading - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering between £33,500 to £35,000 per annum depending on experience and skills Job grade B Closing date 02/01/2026 This is a fantastic opportunity to coordinate facilities services at Clearwater Court, engaging with internal stakeholders and FM Service suppliers to provide a safe and managed environment. What you will be doing as a Senior Facilities Coordinator Facilities Act as the point of contact for all FM services and operations at Clearwater Court. Engage and lead on monthly internal stakeholder's user groups. Review reactive tasks and planned maintenance for the building. Carry out monthly H&S SHE Site audits. Supply Chain Act as point of contact for site maintenance visits. Review service through audits, ensure service meets requirements. Day to day management of reactive tasks. Finance Oversee and administrate the day-to-day finance process. Processing invoices via SAP and dealing with supplier queries. Manage and process monthly billing by reviewing submissions. Track accruals, actuals and forecast throughout the Financial Year with monthly reporting. Track quoted and chargeable reactive works. Team support Lead and support facilities administrator through the finance process. Assist the Soft Services Manager where required. General admin support to the FM team. Location - Clearwater Court, Reading What you should bring to the role To thrive in this role, the essential criteria you'll need are: Work experience as a Facilities Coordinator of similar role. Knowledge of facilities management operations. Sound judgement and the ability to think quickly during an emergency. Demonstrates a professional level administrative support skills. Full working knowledge of Microsoft word applications. What's in it for you? Offering between £33,500 to £35,000 per annum depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title Customer Water Quality Officer Ref 43612 Division Asset Operations & Capital Delivery Location Walton-on-Thames - KT12 2EG Contract type Permanent Full/Part-time Full-time Salary This role will be paid starting salary of £29,349 per annum. Job grade A Closing date 25/02/2026 This is a fantastic opportunity to be right at the heart of things, acting as the friendly face of Thames Water when meeting our customers. Each year, we run over 500,000 checks on water samples that we collect from our treatment centres, reservoirs, and a mix of customer homes, all to make sure your tap water is of the highest quality. What you'll be doing as a Customer Water Quality Officer You'll be on the move a lot, travelling between different customers and sites, working as part of a lively team covering quite a large area. Your main job will be testing water samples in domestic homes and businesses. You'll oversee the management of your sampling records and maintenance of sampling equipment, ensuring they are kept to industry standards. You might also assist with investigating supply issues or customer complaints now and again. Base Location: Walton-on-Thames. Working Pattern or hours: from 7:30 to 3.30 pm, unless working standby. What you should bring to the role We need someone who's done a bit of driving and is confident in a medium-sized vehicle in busy areas with a high volume of traffic. You will have a customer-facing experience, and you will need to be comfortable visiting domestic houses and businesses. You must have a clean manual driving licence. Good at planning your routes, are organised and happy to set up your day and work by yourself. It's a plus if you already know a bit about the water industry, but if not, this is a fantastic opportunity to learn. Good computer literacy and attention to detail, as this is a technical role that requires you to follow detailed procedures. What's in it for you? Competitive starting salary of £29,349 per annum, with a clear and structured salary progression plan in place. Use of a company van for business purposes. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

A leading water utilities company seeks a Customer Water Quality Officer in Walton-on-Thames. This role involves extensive travel for testing water samples in domestic homes and managing equipment. Applicants should have customer-facing experience and a clean manual driving license. A strong focus on planning and attention to detail is crucial. The position offers a competitive salary of £29,349 per annum and various benefits including annual leave and a pension scheme.

A major UK water provider is seeking a Performance Partner to join their Operational Excellence team. This role involves driving performance improvements and providing analytical support to the Head of Region. The ideal candidate will be proactive, possess strong analytical skills, and be proficient in Excel. Offering a salary between £55,000 and £65,000 per annum, the position promotes a hybrid working model and provides various employee benefits, including generous leave policy and professional development opportunities.

A leading water utility company is seeking a Performance Partner to join their Operational Excellence team in Reading. The role involves monitoring operational performance, identifying areas for improvement, and providing data-driven insights to support regional decision-making. Candidates should possess strong analytical skills, proficiency in Excel, and the ability to communicate effectively with both technical and non-technical stakeholders. The role offers competitive salary and benefits, including generous leave and ongoing development opportunities.

A major water utility company in the UK is seeking a proactive Performance Partner to enhance operational performance within Thames Valley Water Networks. This full-time role entails analyzing performance metrics, providing insights, and recommending improvements while engaging with various stakeholders. Located in Kidlington, the position requires office attendance three days a week. A salary between £55,000 and £65,000 per annum is offered along with various employee benefits including generous annual leave and support for personal development.

A major UK water provider is seeking a Performance Partner to join their Operational Excellence team. This role involves driving performance improvements and providing analytical support to the Head of Region. The ideal candidate will be proactive, possess strong analytical skills, and be proficient in Excel. Offering a salary between £55,000 and £65,000 per annum, the position promotes a hybrid working model and provides various employee benefits, including generous leave policy and professional development opportunities.

A major UK water provider is seeking a Performance Partner to join their Operational Excellence team. This role involves driving performance improvements and providing analytical support to the Head of Region. The ideal candidate will be proactive, possess strong analytical skills, and be proficient in Excel. Offering a salary between £55,000 and £65,000 per annum, the position promotes a hybrid working model and provides various employee benefits, including generous leave policy and professional development opportunities.

Job title Performance Partner Ref 44235 Division Asset Operations & Capital Delivery Location Hybrid - Fobney (WTW) - RG2 0SF Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 per annum, depending on skills and experience Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for Thames Valley Water Production to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for Thames Valley Water Production, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business need and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to partnered Head of Region on all performance data, responding to business need in an agile way Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Support Operational Teams to understand performance drivers and deliver improvements in their areas Deliver quick wins or identify opportunities for longer-term projects to be delivered by Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

A major water utility company in the UK is seeking a proactive Performance Partner to enhance operational performance within Thames Valley Water Networks. This full-time role entails analyzing performance metrics, providing insights, and recommending improvements while engaging with various stakeholders. Located in Kidlington, the position requires office attendance three days a week. A salary between £55,000 and £65,000 per annum is offered along with various employee benefits including generous annual leave and support for personal development.

Overview Job title Performance Partner Ref 44236 Division Asset Operations & Capital Delivery Location Hybrid - Ashford Common (WTW) - TW15 1RU, Hybrid - Coppermills (WTW) - E17 7HE, Hybrid - Hampton (WTW) - tw12 2es Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 per annum, depending on skills and experience. Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for London Water Production, Abstraction & Transmission to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for London Water Production, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business needs and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, and financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Support Operational Teams to understand performance drivers and deliver improvements in their areas Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Hybrid - Highworth (STW), Hybrid - Kidlington - OX5 1QT Job title Performance Partner Ref 44229 Division Asset Operations & Capital Delivery Location Hybrid - Highworth (STW), Hybrid - Kidlington - OX5 1QT Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 depending on skills and experience Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for Thames Valley Water Networks to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for Thames Valley Water Networks, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business needs and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way Support Operational Teams to understand performance drivers and deliver improvements in their areas Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, and financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay Ongoing performance development reviews to help you be your best and identify growth opportunities We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

A major utility provider in the UK is seeking a placement year student to support change management initiatives. The role involves ensuring smooth transitions into business operations through effective communication and stakeholder engagement. Candidates should be working towards a business degree, with a keen interest in change management. This opportunity offers a hybrid working model and access to various health and wellbeing benefits, making it ideal for those eager to make a difference in the community.