Thames Water Utilities Limited

Job title Engineering Project Manager Ref 40997 Division Asset Operations & Capital Delivery Location Guildford - GU1 1RU Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering up to £56,000 per annum, depending on experience and skills. Plus, associated car allowance of £4,500 per annum. Job grade B Closing date 04/07/2025 This role seeks a self-motivated candidate to manage engineering projects end-to-end across Thames Water's operational sites and estate. We expect you to manage all aspects of each CAPEX project, including initial scoping of the need, competitively tendering the work, contractor procurement, site set up and inductions: health and safety inspections, commissioning, training and handover to the operations teams. Please note that the internal job title for this role is 'Project Engineer' within the Capital Maintenance Project Team. What you will be doing as an Engineering Project Manager Manage and deliver a portfolio of Mechanical, Electrical and ICA projects, with a typical value between one hundred thousand and £1 million per project. Individually responsible for multiple live projects at any time, with further projects in the scoping and tendering phase. We are developing innovative and modern solutions to operational problems, making our sites more efficient and delivering value for money for our customers. Working with our operations teams and contractors to scope, define and cost solutions that are both cost-effective and have minimal risk. Overseeing our zero-compromise health and safety policy for everyone working on your project. Undertake monthly audits. Oversee the construction of each project in line with our in-house policies & procedures, with associated wider industry standards. Fully compliant with CDM regulations and how to apply them. Working collaboratively with delivery partners and contractors to ensure that schemes are delivered on time. Maintaining compliance with our Asset Standards, associated British & International Standards and professional codes of conduct. Financial forecasting of all live projects and reporting on the value of work done. (VOWD). Drafting, vetting and approving pre-construction information, project programs, risk assessments and method statements (RAMS), and construction phase plans. (CPP) Overseeing the commissioning, training and handover of completed projects to the operations teams. Ensuring that completion documents are available and handed over, including test certificates, operation and maintenance manuals, health and safety files, and as-constructed drawings. For this role, you will receive a car allowance, so a driving licence is required. Location - Your base location will be Guildford. This role will require you to travel to multiple sites depending on the project that you are working on. You will be required to have a full driving licence, access to your vehicle and insurance to cover work travel. You will receive a car allowance, which is paid monthly. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role Preferably have a background in Engineering, such as Mechanical, Electrical or Civil Engineering. Formal qualifications within these sectors are strongly encouraged. Ideally holding at least a BTEC/HND in a relevant discipline or the relevant experience. Or have knowledge of Clean Water Processing and/or Wastewater treatment. Ability to coordinate with multiple stakeholders simultaneously. This includes internal colleagues, site employees and external contractors. Additionally, you will have the ability to work with minimum supervision, be self-motivated and driven, and use your initiative to deliver high-quality work. Understanding of Health and Safety standards, with particular reference to construction works, including CDM. However, additional training will be provided. Experience in Construction or Engineering Project Management. What's in it for you? Offering up to £56,000 per annum, depending on experience and skills. Plus, an associated car allowance of £4,500 per annum. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title Sampling Field Operations Manager Ref 41379 Division Asset Operations & Capital Delivery Location Farmoor - Oxford - OX2 9NS, Latton - Cirencester - GL7 5QF Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Monday - Friday Salary Offering a salary up to £46,565 per annum depending on skills and experience Job grade B Closing date 08/07/2025 We are looking for a Sampling Field Operations Manager to join Thames Water on a permanent basis. You will be efficiently and safely managing a diverse team of remotely based Water Quality technicians in the clean water business. Providing a sampling service to Operations and key stakeholders. Ensuring Health & Safety obligations and team management responsibilities are met, along with monitoring and driving performance of the team through the active management process delivering from within the field. What will you be doing as a Sampling Field Operations Manager? Line managing remotely based field and office staff. Directly managing reports regarding all facets of management: H&S, Performance, Training, Learning & Development. Delivery of Thames Water's regulatory and operational sampling programmes, ensuring quantity and quality targets are achieved. Fulfil the role of Technical Manager regarding the Clean Water Quality Management System. Technical authors of Quality Manual and Sampling Procedures Manual. Managing day-to-day technical activities. Ensuring compliance with relevant DWI/ UKAS standards within their scope of activity. Operation of a calibration and QC regime. Competence Testing and training of new personnel. (WQTs and Coordinators) Managing the audit programme of field sampling activities. Ensuring correct and accurate record retention. Attending and contributing into Quality Management System management reviews. Liaising with stakeholders and customers to ensure service levels are achieved. Reviewing spends versus budget, identifying risks and seeking opportunities. What should you bring to the role? Knowledge of clean water network processes would be beneficial. Knowledge or experience of QMS. (preferably ISO17025) Knowledge of regulatory compliance requirements and legislation. Awareness of WQ sampling programmes. IT literate. (Knowledge of Sample Manager) Working knowledge of Microsoft Office packages. Working knowledge of H&S requirements. Full UK driving license. What's in it for you? Offering a salary up to £46,565 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title Field Operations Manager Ref 41406 Division Asset Operations & Capital Delivery Location Bourne End - SL8 5NT Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Salary up to £46,000 depending on skills and experience + a car allowance on top Job grade B Closing date 27/06/2025 We are hiring for a Field Operations Manager to join us permanently. Field Operations Managers are people experts and will drive the performance of their teams, ensuring that health, safety, and quality standards are maintained. This role will allow you to support the development of Field Technicians and maintain a good awareness of the maintenance needs of Sewage Pumping Stations. You will be managing teams with a wide range of operational, mechanical, and electrical expertise. This is an exciting opportunity to join a team which is recognised as having operational expertise across a wide geographical area, providing critical services to Waste Pumping Assets. Base location: Bourne End - SL85NT, however, you will cover a wider area and drive between several different sites; therefore, you will need a full clean UK driving licence. Working pattern: 36 hours per week, plus the inclusion onto a standby rota for which you will receive additional payment. What you'll be doing as a Field Operations Manager Responsible for operational and maintenance delivery through the effective leadership and direction of resources to achieve set performance and expenditure targets, quality standards, and statutory requirements. Lead a multi-disciplined team of Network Service Technicians (NSTs) to deliver planned and defective maintenance Lead, Coach, and Developing People to fulfil the business needs Champion change through a passion for continuous improvement, promoting best practice ways of working, and sharing local knowledge Manage, control, and report on an assigned budget, including contributing to budgetary planning to ensure that financial targets are met Assist with developing risk assessment and Safe Systems of Work (SHE4) for complex work activities Conduct health and safety audits and ensure adherence to health and safety policies, with a clear commitment to continuously improving the health and safety of our people and sites What should you bring to the role? Previous experience leading a high-performing operational team Excellent people and performance management skills Good working knowledge of health and safety legislation is essential Demonstrate a good business/stakeholder awareness, together with an innovative and creative approach to problem-solving Have excellent communication and interpersonal skills to interact with your field-based colleagues and key stakeholders Possess strong IT literacy skills, as well as knowledge of SAP systems, and user training for this and other standard software systems will be provided Existing knowledge and experience of working within the Wastewater industry is desirable What's in it for you? Competitive salary up to £46,000 per annum, depending on skills and experience Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Company Car Allowance provided Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Job title Supply Chain Manager- SRO Ref 41275 Division Asset Operations & Capital Delivery Location Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Permanent Full/Part-time Full-time Salary Competitive salary from £62,800 to £70,000 per annum depending on experience Job grade C Closing date 26/06/2025 This is a fantastic opportunity to join our Strategic Resource Options (SROs) Team as a Supply Chain Manager at Thames Water. The team is responsible for developing new infrastructure solutions to address future drought scenarios. The SROs are a key input into the regional Water Resources South East (WRSE) and Water Resources Management Plan (WRMP24) investment programmes. What you'll be doing as a Supply Chain Manager You will deliver the development, implementation and communication of supply chain activities across all stages of the procurement lifecycle. You'll be working with potential suppliers and partners to engage with and prepare the market for the scale of TW-SRO procurement, and to position TW-SRO as the client of choice for suppliers in the water and infrastructure sectors. Key Accountabilities: Develop and implement a coordinated supply chain engagement strategy to communicate with all potential suppliers as relates to their specific SCM portfolio. Engage and prepare the market for the scale of TW-SRO procurement, positioning TW-SRO as a client of choice within the industry. Promote a culture of building excellent supply chain relationships, based on trust and openness, which enhance TW-SRO's reputation in the marketplace. Lead market sounding exercises relating to their own SCM portfolio and contribute towards the delivery of others as required. Lead meetings, workshops and engagement events required to support the delivery of SCM at TW-SRO. Undertake capability and capacity analysis to identify strengths, weaknesses, opportunities and risks in the marketplace to ensure TW-SRO is an informed client. Support with timely and accurate reporting in accordance with SCM programme governance. Working pattern or hours: 36 hours, Mon-Fri What you should bring to the role Proven experience in developing and delivering supplier or stakeholder engagement programmes. Demonstrated ability to establish, lead, and manage projects or initiatives from end to end. Solid understanding of project scheduling, planning methodologies, and project management best practices. Strong knowledge of the commercial and contract delivery lifecycle, including market engagement, procurement, and execution phases. Awareness of government policies, initiatives, and best practices related to supply chain management (SCM). Understanding of various procurement routes and relevant procurement legislation. Strong analytical, commercial, and negotiation skills. Skilled in creating and delivering clear, well-structured documents and reports for diverse audiences, including senior internal stakeholders. Excellent stakeholder management capabilities, with the ability to build and maintain strategic relationships across internal and external partners. Proficient in Microsoft Office applications (Excel, PowerPoint, Word) or equivalent tools. Highly organised, with experience managing calendars, meetings, and coordinating workshops or events. Professionally qualified or working towards a relevant qualification (e.g. CIPS or equivalent). What's in it for you? Competitive salary from £62,800 to £70,000 per annum depending on experience Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Annual Bonus Generous Pension Scheme through AON Private Medical Health Care Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title Principle Process Scientist Ref 41126 Division Asset Operations & Capital Delivery Location Camberley - GU15 3YL Contract type Permanent Full/Part-time Part-time Hours 16 hours per week Salary Offering a salary up to £43,120 pro rata Job grade B Closing date 27/06/2025 We are looking for a Principal Process Scientist to join Thames Water on a part-time basis. The purpose of this role is to provide the business with expert wastewater treatment process knowledge and directionin order toachieve compliance with regulatory requirements. Take accountability for those STWs allocated and support the wider team to enable us to focus the team and individual expertise on specific issues. You will be the key point of contact for the operational area for any compliance and regulatory issues. What you will be doing as a Principle Process Scientist Lead on optimisation projects with significant defined benefits. Demonstrating continuous improvement of processes, linking in SOM / EPR / OMP / Standards / AMP7 / Operational Excellence / Innovation team and all other initiatives. Support and review Final Effluent & mid-process monitoring, respond & escalate rising trends of concern. Demonstrate a drive to increase the engagement score within your team. You should illustrate this by striving for 80% participation rate in the Engagement survey with regular quarterly engagement feedback sessions and demonstrable, tangible action plans in place in line with the corporate H4U calendar. Reduce sickness absence through 100% completion of RTW meetings, proactively monitoring and managing attendance, including taking appropriate supportive steps, utilising occupational health and where required, absence management procedures. Manage training, development, learning and continuous improvement in your team to support performance. Demonstrate effective talent management with a focus on high-potential talent, including visible support for Mentors, Apprentices, Upskillers and Tech to Manager development. Proactively manage the performance of the team, including effective review of performance and robust support plans to ensure all employees perform to the required standard. Proactively manage the recruitment process with the recruitment team, ensuring PAWS are processed within 48 hours, and interviews are scheduled before the advert closing date. Ensure that effective daily huddles occur across own area in line with 'Managing Our Business' principles and that at audit, all areas achieve a green pass with demonstrable action plans where required. Ensure that monthly briefings/team meetings covering company key messages, such as H&S, communications (team talk), operational performance, with a documented attendance sheet, take place. Proactively manage the performance of the team, including effective review of performance and robust support plans to ensure all employees perform to the required standard Hold monthly 1:1 meetings with direct reports. Carry out 1 task observation a month for their direct reports. (where applicable) What you should bring to the role HNC or degree (or equivalent) in a Scientific or Engineering Being registered or chartered scientist would be an advantage, although this is not essential. Significant experience in water treatment processes, supply or regulation, with experience of working with Sample Manager, EQUIS and SAP systems would be desirable. Good organisational, communication and interpersonal skills are also key to this role as you will be liaising with internal stakeholders within Thames Water on a day-to-day basis. The ability to work in a logical and analytical manner and to maintain a positive and professional approach when dealing with customers is also essential. Travel to other sites is required as a major part of this role thus a driving license is essential. What's in it for you Offering a salary up to £43,120 pro rata. 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Abbey Mills - Stratford - E15 2RN, Greenwich Storm - SE10 8JL, Hammersmith (PS) - W6 9RS Job title Drone Pilot Ref 41369 Division Asset Operations & Capital Delivery Location Abbey Mills - Stratford - E15 2RN, Greenwich Storm - SE10 8JL, Hammersmith (PS) - W6 9RS Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £35,000 to £40,000 depending on skills and experience. Job grade B Closing date 27/06/2025 We have an exciting opportunity to join Thames Water as a Drone Pilot. The Above and Below Ground Drone Operative plays a critical role in asset inspection, leveraging drones for aerial and underground surveys. The role supports operational excellence by reducing entries into underground assets and improving maintenance planning. When not operating drones, you will assist below-ground teams during high-demand periods, support other drone operators in skill development, and ensure equipment readiness. Base locations: London - Hammersmith (W69RS), Greenwich Storm (SE108JL) or Abbey Mills - Stratford (E152RN);however, you will cover a wider area and drive between several different sites, therefore, you will need a full clean UK driving licence. Essential Certification: UK remote pilot licence GVC. What you'll be doing as a Drone Pilot: Conduct aerial and underground inspections using drones and photogrammetry tools. Capture and process high-quality data to create models like point clouds. Develop and execute flight plans collaboratively with project teams. Ensure compliance with CAA regulations and maintain accurate flight logs. Mentor and support other drone operators to enhance their piloting skills. Ensure UAV equipment is always serviceable and available. Update dashboards, raise orders for defective equipment, and maintain inventory. Assist below-ground teams during high-task periods. Work with Catchment Managers and Field Operations Managers to identify survey opportunities. Engage with external departments to explore new surveying opportunities. Contribute to reducing entries into below-ground assets by 5% as part of the maintenance plan. What you should bring to the role Desirable Qualifications (Training will be supplied) Confined Space Low/Medium Risk Operative certification. Work at Heights First Aid at Work certifications. DSEAR Experience: Extensive UAV operation experience, supported by logged flying hours, is desirable. Knowledge of UK airspace regulations and confined space safety protocols. Microsoft Platforms, including Excel and knowledge of producing dashboards and pivot tables. Experience in writing Safe Systems of Works Advanced IT and data processing skills. Ability to balance aerial and ground-based tasks effectively. Works well across teams and supports skill development in others. Seeks opportunities to optimise processes and reduce manual interventions. Prioritises compliance with safety regulations for confined space and flight operations. What's in it for you? Offering a salary between £35,000 to £40,000 depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Company Van provided. Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title OT Cyber Security Analyst Ref 40929 Division Digital Transformation Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Up to £65,000 per annum depending on skills and experience Job grade B Closing date 16/05/2025 We are seeking a highly skilled and experienced OT Senior Cyber Security Analyst to join our dynamic Security Operations team at Thames Water. As the UK's largest water company, we are committed to ensuring the highest level of security and compliance, protecting the critical infrastructure that delivers essential water services to 15 million customers. In this role, you will be responsible for maintaining SecOps solutions, controls, and processes across the organisation, while mentoring and leading the SOC team to ensure effective management of OT alerts and incidents. This position requires a deep understanding of SecOps concepts, technologies, and best practices, specifically across IT and OT environments. You will be tasked with ensuring robust incident management, proactive threat detection, and continuous improvement of our security posture. Strong communication and collaboration skills are essential as you will work closely with cross-functional teams to mitigate risks and protect Thames Water's essential services. What you'll do as an OT Senior Cyber Security Analyst Contextualise OT Specific Threats: • Understand the Operational Technology (OT) estate, specific OT threats, and controls in place to mitigate risks. • Use tools like Claroty to analyse network traffic and OT hardware limitations, ensuring minimal downtime due to active scans. • Build direct relationships with Operations teams to understand and articulate operational and cyber risk. Maintain Security Operations: • Maintain effective security operations processes, ensuring continuous improvement across security tools and services. • Support an effective security operations environment using tools such as Microsoft Sentinel, SOAR, EDR/XDR, and PAM. • Achieve reductions in repetitive alerts and improve the time taken to investigate and resolve incidents. Proactive Risk Remediation: • Identify, analyse, and evaluate security risks, applying a risk-based approach to implement appropriate and proportionate controls. • Perform proactive activities such as threat hunting to uncover vulnerabilities and ensure continuous risk reduction. • Provide tangible metrics to demonstrate risk reduction and reduced technical debt. Incident Readiness & Response: • Lead the incident triage and response process, ensuring effective management and remediation of cyber security incidents. • Improve incident management by reducing business impacts and the time between incident identification and closure. • Ensure the business is regularly educated on incident management procedures and that all staff know how to report cyber security incidents. Continuous Improvement: • Drive process improvements to increase operational efficiency, using automation to reduce manual tasks. • Demonstrate improvements over time through KPIs, dashboards, and reporting, showing better response times and proactive security measures. Key relationships and interactions: • CISO • Operational Technology Teams • IT Operations • Security Operations Manager • Security Architecture Manager • Cyber Security Programme Manager • Cyber Resilience Manager • Network Operations Manager • Business Change and Engagement • Key Business Stakeholders • Service Owners What you should bring to the role: Essential Experience: • Minimum of 3 years of experience working with technical Cyber Security controls, preferably in an enterprise or critical infrastructure environment. • Minimum of 3 years of experience in control systems of essential services, including ICS, SCADA, and CNI. • Exposure to working in or with a security operations center (SOC). • Experience in triaging issues and incidents in a structured, disciplined manner. • Proven track record of remediating cyber risks in dynamic and evolving digital environments. Essential Technical Skills & Qualifications: • Ability to simplify complex IT and Security problems for non-technical audiences. • Strong understanding of OT infrastructure, networking, and end-user computing. • Proficiency in writing Kusto Query Language (KQL) for creating and tuning SIEM queries and alerts. • Experience in configuring and troubleshooting MFA, Privileged Access Management (PAM), and Security Information & Event Management (SIEM) systems, particularly Microsoft Sentinel. Desirable Experience: • Familiarity with managing network security capabilities such as NAC, Firewalls, Proxies/VPN, IDS/IPS, etc. • Leadership experience in mentoring and managing a team to deliver operational excellence. Desirable Technical Skills & Qualifications: • Degree in Cyber Security, Computer Science, Information Technology, Engineering, or a related field. • Microsoft SecOps certification(s) such as Microsoft Security Operations Analyst (SC-200, AZ-900). • Any industry-recognised cyber security certifications, such as CCSP or OT-specific certifications like Clarity Cybersecurity Analyst. What's in it for you? Competitive salary up to £65,000 per annum, depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title: Lead Ecologist Ref: 39825 Division: Asset Operations & Capital Delivery Location: Hybrid - Clearwater Court - RG1 8DB Contract type: Permanent Full/Part-time: Full-time Salary: Competitive salary from £50,000 to £58,000 per annum depending on skills and experience Job grade: B Closing date: 06/05/2025 Lead Ecologist - Capital Delivery Team Are you passionate about ecology and ready to make a real impact in the water and wastewater sector? As a Lead Ecologist within our Capital Delivery team, you'll be pivotal in shaping environmental aspects for projects across Thames Valley, the home counties, and beyond. Working closely with our Environmental Technical Assurance Engineers, you'll ensure ecological best practices are embedded in infrastructure projects, driving sustainability and compliance while protecting biodiversity. What you'll be doing as a Lead Ecologist Your key responsibility will be to oversee de-risking and mitigation activities throughout the project lifecycle from Preliminary Design through completion, with a specific focus on ecology-related risks. In this role, you will work closely with multidisciplinary teams, fostering a collaborative environment. Your support for proactive initiatives such as conducting ecological walkovers for protected species will be crucial, making you an integral part of the team. You will collaborate with project teams to ensure smooth project delivery. A crucial part of your role will be reviewing contractors' Ecology and Protected Species documentation, including Method Statements for ecological surveys, PEAs, and biodiversity assessments, to ensure they meet the required standards. You will also play a significant role in supporting biodiversity net gain commitments across major capital projects. You act as a critical interface between Capital Delivery and the various internal and external stakeholder groups involved in BNG. You will play a significant role in enhancing biodiversity. Your efforts in driving the Contractor's compliance with achieving biodiversity net gain and promoting ecological awareness to embed a culture of environmental responsibility will give you a strong sense of purpose and contribution. Support managers' relationships with regulators such as Natural England, environmental groups, and stakeholders, ensuring compliance with relevant environmental legislation at project and programme levels. Based in Hybrid, Clearwater Court, Reading, you will be required on-site one day a week as part of your role. 36 hours a week, Monday to Friday. Successful candidates must have a driver's licence and access to a car. What you should bring to the role Degree or a master's in Ecology, Conservation, Earth Sciences or a related topic. Full member of the Chartered Institute of Ecology and Environmental Management (CIEEM) (preferred). Protected species survey knowledge. Expertise with the industry standard Biodiversity Metric. Confidence to speak to all levels of internal and external stakeholders. Background of working on large projects. What's in it for you? Competitive salary from £50,000 to £58,000 per annum. 26 days holiday per year increasing to 30 with length of service (Plus bank holidays). Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution. Personal Medical Assessments - Open to all once a year. A wider benefits scheme includes our benefits hub, which is packed with offers and information to save money and support your well-being. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title: Incident Communications Specialist Ref: 38912 Division: Strategy & External Affairs Location: Reading - Kemble Court - RG2 6AD Contract type: Permanent Full/Part-time: Full-time Salary: Offering between £45,000 - £55,000 per annum depending on experience Job grade: B Closing date: 28/02/2025 We have high-priority, high-profile requirements for Incident Communications Specialists who will play a critical role at the forefront of ensuring all aspects of external communications are delivered to a high standard during and after incidents. It is also a key role in promoting the coordination of aftercare services and follow-up communications post incidents. You will work and collaborate with a range of teams across our Water, Waste & Bio, Renewal & Logistics, and Operations Service & Control Centre functions to ensure customers are communicated with during and after any disruption. What you'll be doing as an Incident Communications Specialist: Identification of real-time external communication needs: Understand and assess the external communication requirements arising from emerging and real-time issues. Customer Communication Delivery: Write and deliver consistent external customer communications content to a high standard. Non-Household Communications: Ensure New appointments & variations and Non-Household Communications locations are engaged and kept informed during real-time issues. Information management: Maintain a storyboard for all incidents and ensure an accessible repository is held and maintained. Incident Leadership: Lead and coordinate stakeholder and press office resources, acting as Public Information Office Control Tower during daytime working hours. () Aftercare: Lead and coordinate Aftercare Cell, ensuring customer resolution of issues post-incident. Continuous Improvement: Develop improvements to real-time external communications processes. Professional Standards & Development: Closely integrate as part of the pan-TW professional communications community, actively working to ensure real-time external communications are aligned to required standards, and driving continuous personal development. Base Location: This is an office-based role - Kemble Court, Reading. What you should bring to the role: Essential to the role: Experience working in external communications at a fast-moving, highly technical organisation. Experience working in an operational environment. Can demonstrate an ability to take complex information from multiple sources and turn it into easily understandable language. A customer-first approach to communication. Confident in working with senior internal and external stakeholders. Skilled in leading a team in a high-pressure environment. Ability to write clearly and concisely. Sound judgment when to send external communications. Worked in Crisis Communications. An understanding of the water industry. Experience in a communication/crisis comms/incident management environment. Knowledge of both national and local government. An interest in current affairs and an understanding of how the news media operates. What's in it for you? Competitive salary from £45,000 to £55,000 per annum, depending on experience. Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Crossness - Abbey Wood, South East London - SE2 9AQ, Hybrid - South London Job title: Waste Water Regional Network Manager Ref: 39751 Division: Asset Operations & Capital Delivery Location: Crossness - Abbey Wood, South East London - SE2 9AQ, Hybrid - South London Contract type: Permanent Full/Part-time: Full-time Hours: Monday - Friday 36 hours per week Salary: Offering a salary up to £60,000 per annum depending on skills and experience plus a car allowance on top Job grade: C Closing date: 24/02/2025 We are looking for a Waste Water Regional Network Manager to join Thames Water permanently. You will guide and develop the South London Region Sewer Network Team. As part of the Wastewater South Region Leadership Team, this role is accountable for the day-to-day operational delivery of wastewater network services for customers across South London. What you will be doing as a Waste Water Regional Network Manager? Overseeing Thames Water's customer service and the management of the Waste Sewer System across South London. Ensuring millions of customers have access to reliable and efficient waste management systems. Coordinating complex logistical operations, compliance with regulatory standards, and implementing innovative solutions. Maintaining a robust and responsive waste management network to preserve public health and protect the environment. Leading stakeholder engagement and driving future asset investment for relevant systems. Managing service delivery via third-party contractors. Meeting customer expectations by driving performance and ensuring compliance with obligations. Optimising investment to minimise risk and drive a culture of operational excellence. What should you bring to the role? Excellent leadership experience with the ability to engage and motivate large teams. A passion for health and safety with a strong track record in fostering a culture of excellence. Ability to proactively engage and influence stakeholders and develop sustainable relationships. Advocacy for the environment with a track record of compliance. Strong financial and commercial acumen with the ability to manage budgets and control costs. What's in it for you? Salary up to £60,000 per annum plus a car allowance. Annual Leave - 26 days holiday per year increasing to 30 with length of service (plus bank holidays). Annual Bonus. Private Medical Health Care. Access to benefits for health and well-being, and finances. Thames Water is the UK's largest water and wastewater company, with more than 16 million customers relying on us every day. We aim to build a better future for all, helping our customers, communities, people, and the planet to thrive. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference while helping to protect water for future generations, we'll support you every step of the way. Our aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support throughout the recruitment process. Disclaimer: Due to the high volume of applications, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible.

Job title: Solutions Architect Ref: 39413 Division: Digital Transformation Location: Hybrid - Clearwater Court - RG1 8DB Contract type: Permanent Full/Part-time: Full-time Salary: Competitive salary of up to £90,000 per annum depending on experience Job grade: C Closing date: 25/02/2025 In team Digital, we're planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities and the environment to thrive. A key part of the role will be to ensure we make progress on our key issues, whilst keeping solutions aligned to organization and industry standards and with other programs for which a seamless collaboration with your team and with other Architects across Thames Water is fundamental. What you'll be doing as a Solutions Architect Understand the problem space: delivery of solution architectures and designs through their full lifecycle Understand the business drivers and business capabilities (future and current state) determine solution designs to drive the targeted business outcomes Creating architectural designs to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information Facilitate the evaluation and selection of solution options, software product standards and services Supporting product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information Using your experience on projects to suggest and implement changes to our modelling environment to better support the needs of our various stakeholders Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks What you should bring to the role A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things. Obsessed with data. Obsessed with excellence. People who think and behave differently to the way we do. People who don't want to just be another cog in the machine. Being able to lead a project from an architecture perspective, ensuring that all decisions that are architecturally relevant can be taken following the appropriate governance Experience of working in both waterfall and agile environments Practical experience using an architecture framework such as TOGAF or ArchiMate Excellent verbal and written communication skills Educated to degree level or the equivalent Experience with programming in a high-level language Some exposure to process modelling, for example in BPMN What's in it for you? Competitive salary of up to £90,000 per annum depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays) Private Medical Health Care Gym pass: providing a free fitness plan and access to several wellbeing apps to employees and up to 3 family members, as well as paid plans with discount at gyms across our region and the UK Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Personal Medical Assessments - Open to all once a year Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. Working at Thames Water Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title: Learning and Development Coordinator Ref: 39882 Division: People Location: Hybrid - Clearwater Court - RG1 8DB, Hybrid - Walnut Court - SN2 8BN Contract type: Fixed term/Secondment Full/Part-time: Full-time Salary: Offering up to £33,000 per annum, depending on experience Job grade: B Closing date: 24/02/2025 This role is for a Learning and Development Coordinator on a Fixed Term Contract who is accustomed to dealing with a high volume of enquiries to respond to, action, and manage. We are looking for a highly motivated person to join an existing team, supporting the Learning and Development function of our business. What you'll be doing as a Learning and Development Coordinator Managing query tickets and resolving them Creating new classes for courses that are running Managing purchase order requests and the accompanying process Supporting eLearning queries and troubleshooting Uploading training details and new employees Become a high-level user of our Learning Management System - Saba Become a high-level user of our ticketing system - Service Now Understand our business, the different sectors, and the requirements for training in the different areas Base Location: Reading - Hybrid Working Pattern: 36 Hours What you should bring to the role Excellent communication and organisational skills Proficient in MS Office Previous Learning and Development admin experience is desirable Knowledge of Saba What's in it for you? Offering up to £33,000 per annum, depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of your and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks. Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job title: Cyber Security Apprentice - Level 4 Ref 39980 Division: Digital Transformation Location: Hybrid - Clearwater Court - RG1 8DB Contract type: Permanent Full/Part-time: Apprentice Hours: 36 Salary: We are offering a starting salary of £21,500 per annum. Job grade: A Closing date: 28/02/2025 We have a fantastic opportunity to join Thames Water as a Cyber Security Apprentice starting in September 2025. As an apprentice, you will learn and develop to support promoting a strong cyber security culture across the organisation and strengthening our defensive capabilities to protect our systems, information and continued business operations from cyber-attacks. You will play an integral role in protecting our organisation against external and internal threats to maintain running our business operations. Base Location: Hybrid - Clear Water Court, Reading. Working hours: 36 hours Monday- Friday Training provider details: You'll complete your apprenticeship through Firebrand Training Limited via a mix of online/virtual learning and periodic residential block release at their dedicated training centre in Wyboston Lakes, Bedford where accommodation will be provided. Qualification you will obtain: Level 4 Business Analyst Apprenticeship Standard Entry Requirements: A minimum of 5 GCSEs or A-Levels, a Level 3 qualification (apprenticeship or BTEC in a relatable subject), or relevant experience and/or an aptitude test. STEM subjects would also be beneficial to your application. Other immediate demands: A driving license is not essential but you must be able to commute to Reading. Application Process: Step one: Click apply and you will be asked to complete a short online application where we ask for basic information about yourself, your current qualifications/predicted grades and why you want to apply for this apprenticeship. (we do not ask for CVs at this stage). Step two: You will be sent a short online assessment. Please make sure you are in a quiet environment and have given yourself enough time to complete it. Step three: You will be sent a link to book a telephone call with a member of our Resourcing Team. This is a chance for us to get to know you better and where we will check if you are eligible for the apprenticeship. Step four: If you are successful in our screening process, you will be invited to an in-person assessment which will include a group exercise and a competency-based interview. Assessment Centre Dates: Assessments will be held in April and you will be invited for a morning or afternoon session. What you will be doing as a Cyber Security Apprentice - Level 4 Daily responsibilities will include learning to: Support cyber risk management across the enterprise, ensuring that a framework for identification, assessment and mitigation exists and is implemented and maintained. Support Third Party Security Risk by risk assessing and processing Third Party exemptions to the Security Schedule, and supporting the periodic assessments of critical Third Parties. Support Information and Cyber Security Policy and Standard annual reviews and help to ensure alignment to core industry frameworks. ISF, CIS, NIST Audit Management of actions, ensuring owners, due dates and closing evidence are complete and on time. Assist the team with Regulatory alignment and the gathering of evidence for the annual. Support compliance with relevant industry standards, regulations, and best practices, such as GDPR, NIS and ISO 27001 submissions to the Directorate of Water Inspection DWI . Provide the monthly metric dashboards for the Digital Performance and Strategy meetings, ensuring metrics are meaningful, consistent and reportable. Support the Control Testing & Assurance Manager to carry out isolated tests of controls to ascertain their design and operational effectiveness. What you should bring to the role: Have a real drive and motivation to manage your learning and working life. Be a logical thinker and have a passion for technology and finding out how things work. Be focused, well organised, have excellent time management skills and have the dedication to succeed. Have great teamwork skills but also be able to work independently, putting customers at the heart of everything you do. Communicate effectively and be able to challenge when a problem arises. Be a champion for Health & Safety within the workplace for both you and your colleagues, helping us maintain our great reputation. Be ready to apply everything you learn in your day-to-day role and any projects outside of this. Why become an Apprentice at Thames Water? We are offering training, qualifications, real-life experience and the opportunity to "Earn while you learn" on top of: Competitive starting salary of £21,500 per annum. Annual Leave: 24 days holiday increasing to 28 days with length of service (Plus bank holidays). Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution. Personal Medical Assessments - Open to all once a year. GymPass: a free fitness plan and access to several well-being apps for you and up to three family members. Cycle to work scheme: always on and up to £3,000 save money, get fit and help protect the environment. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support you. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Job title: Procurement Manager - SRO Ref 39115 Division: Asset Operations & Capital Delivery Location: Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Contract type: Permanent Full/Part-time: Full-time Salary: Offering a salary of £50,000 per annum increasing with relevant experience. Job grade: B Closing date: 26/02/2025 We have an exciting requirement for a Procurement Manager to join Thames Water to support the delivery of strategic regional water resources solutions, including Strategic Regional Options (SROs). This role provides an opportunity to participate in projects which are deemed to be the leading edge for the water industry and are critical to ensuring the long-term availability of water supplies for our customers. Ofwat has allocated funds for water companies to investigate and develop 17 integrated SROs during 2020-25. The funding will enable companies to develop solutions on behalf of customers that are 'construction ready' for the period and that protect and enhance the environment and benefit wider society. Thames Water is engaged in five schemes, four of which are to be managed jointly between multiple water companies. The SROs are a key input into the regional Water Resources South East (WRSE) and Water Resources Management Plan (WRMP24) investment programmes. What you'll be doing as a Procurement Manager - SRO: The Procurement Manager will support the SRO Procurement & Supplier Management Team on major capital infrastructure projects. Establishing effective working relationships with key internal stakeholders and the external supply market whilst demonstrating the Thames Water values and behaviours. Developing innovative and compelling sourcing solutions that deliver the best value for Thames Water. Ensuring full compliance with EU procurement regulations. Delivery at pace, available to progress and manage multiple high-value complex projects. Day-to-day duties include: Sourcing Projects: Lead strategy development for specific sourcing projects as allocated by the Procurement Lead. Create compelling and innovative sourcing strategies which challenge current ways of working and deliver the best value to Thames Water. Engage the market to develop/form suitable partners to deliver the sourcing strategies. Lead a multi-disciplinary team through the procurement process with full customer engagement and following Thames Water sourcing methodology. Demonstrate that sustainability, innovation and risk management, collaboration, health and safety & well-being are effectively considered and managed through each initiative. Ensure that sourcing projects are delivered on time, achieving optimum risk allocation, best value and fulfilling customers' expectations. Ensure that audit trails, document and information systems and all supplier information exchanges are effective, with robust confidentiality and traceability, in line with EU legislation. Demonstrate leadership within the Procurement Team by always striving for the highest standards of professionalism, high energy, commitment and best-practice. Contribute to the delivery of your team's targets by maintaining a fast pace in all sourcing projects and challenging others to do the same. Work with stakeholders on the responsibilities for contract launch and prepare for either handover or ongoing Contract Management of the Construction delivery contract management as appropriate, ensuring value is delivered through the full project lifecycle. Stakeholder Management: Develop and manage stakeholder engagement plans for a complex environment across multiple individuals, teams and business units. Communication: Create compelling, well-structured documents and presentations and effectively deliver them to all levels of the business. Build a trusted peer relationship with key stakeholders with an ability to engage and influence at senior levels. Accountable for developing effective relationships with the supply market, which generate positive and value-driven outcomes. Take sole responsibility for the development and refinement of core sourcing documentation and detailed contractual requirements. Interactively tailor the depth of communicated information for specific audiences and situations. Data Analytics: Efficiently manage spending and information gathering process by working with the Business Analysts, suppliers and third parties. Work with the Business Analyst to identify key insightful findings to prepare a comprehensive category profile. Negotiation: Apply a creative and agile approach to negotiation to deliver outcome focused solutions whilst always cognisant of being a representative of Thames Water. Independently lead complex and sometimes challenging negotiations to a successful conclusion. Have an in-depth understanding of risk transfer between client and contractor, and focus negotiation approach to achieve an optimal cost-risk balance. Process: Ability to challenge, review and improve existing (or new) procurement processes as Thames Water adapts to the changing regulatory environment. What you should bring to the role: Experience working in a Construction commercial, procurement or contract management role. Experience working with SAP. Have obtained or are working towards MCIPS. Good understanding of standard industry contract forms, particularly NEC4, but also knowledgeable about IChemE and/or FIDIC and the risk profiles associated with each. Contract definition skills and experience adapting and negotiating commercial terms to the benefit of the client. Good ability to transfer engineering solutions or needs into cost drivers, commercial incentive regimes and resulting contractual arrangements. Self-starter, resilient and tenacious under pressure. Experience in stakeholder engagement within a complex multi-site and multi-disciplinary environment. Demonstrable interpersonal skills, with the presence to be a role model for other team members and the confidence to challenge. Demonstrates positive behaviours aligned to the Thames Water Values. Demonstrates a willingness to challenge. Shows a willingness to look for ideas or intelligence from outside the immediate team, their business, and their industry. Is visibly proactive in resolving potential difficulties and overcoming barriers. Stays abreast of market & industry developments and has a proactive approach to developing an external network. Comfortable in a position of responsibility with the confidence to make decisive, informed decisions based on judgement of risk to Client or Contractor. Confident in leading and defining direction or taking decisions for a small team of peers and/or subject matter experts. Keen analytical mind and excellent Excel and PowerPoint skills. What's in it for you? Offering a salary of £50,000 per annum, increasing with relevant experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. The real purpose, real support, real opportunities. Come and join the Thames Water family. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.