Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations. What You'll Be Doing Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives. Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies. Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners. Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle. Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes. Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money. Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements. Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability. Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels. Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes. What We're Looking For Significant experience delivering large, complex projects and programmes within multinational organisations. Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities. Experience working within matrix environments and leading virtual, geographically dispersed teams. Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences. Demonstrable experience managing third-party suppliers, contracts, and external delivery partners. Strong governance, risk management, compliance, and assurance experience. Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms. Excellent communication, presentation, and reporting skills. Ability to balance strategic thinking with hands-on delivery execution. Desirable Experience Delivery of digital, online, technology, or transformation programmes. Experience negotiating and managing commercial contracts and supplier agreements. Experience delivering learning, education, assessment, or customer-focused programmes. Experience operating within highly regulated or governance-focused environments. Exposure to Agile, Hybrid, and traditional project delivery methodologies. Qualifications Degree or equivalent professional experience. Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent. Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Jul 11, 2026
Full time
Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations. What You'll Be Doing Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives. Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies. Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners. Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle. Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes. Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money. Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements. Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability. Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels. Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes. What We're Looking For Significant experience delivering large, complex projects and programmes within multinational organisations. Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities. Experience working within matrix environments and leading virtual, geographically dispersed teams. Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences. Demonstrable experience managing third-party suppliers, contracts, and external delivery partners. Strong governance, risk management, compliance, and assurance experience. Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms. Excellent communication, presentation, and reporting skills. Ability to balance strategic thinking with hands-on delivery execution. Desirable Experience Delivery of digital, online, technology, or transformation programmes. Experience negotiating and managing commercial contracts and supplier agreements. Experience delivering learning, education, assessment, or customer-focused programmes. Experience operating within highly regulated or governance-focused environments. Exposure to Agile, Hybrid, and traditional project delivery methodologies. Qualifications Degree or equivalent professional experience. Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent. Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Data Science AI Engineer - RAG Chatbot LangGraph exp London - Hybrid. Circa £500 - £675 per day (and negotiable DOE) Contract (Outside IR35) Agentic AI / Machine Learning. Company: Our client is a globally established B2B information and professional services business, operating across multiple high-value industry sectors. They have established data science and machine learning engineering teams already delivering in production, and are now expanding their AI capability significantly across the global organisation. This is a high-impact role with strong visibility across the organisation , working closely with product managers, engineers, and other data scientists to design and deploy AI, agentic and chatbot solutions that improve the quality of our products and automate complex workflows. You'll have the opportunity to work across the full lifecycle of data science: exploration, modelling, experimentation, and production deployment - while contributing to systems used by global What you'll be working on as Data Science AI Engineer - RAG Chatbot LangGraph exp: AI Agents powered by LLMs and advanced RAG/Agentic architectures. LLM Chatbots that support user's queries through automated search, content ranking and marketing campaigns evaluation. Smart Data Agents that interpret and summarise time series data. MCP Servers that allow internal and external services to securely interact with tools, APIs and databases. You'll have the autonomy to explore ideas, prototype new features, and collaborate with engineering teams to ship production-ready solutions. Build and deploy Chatbots, MCP Servers and Agentic models for our SaaS platforms Collaborate with product and engineering teams to productionise models and pipelines Contribute high-quality code to GitHub-based workflows and peer review processes Validate model performance and maintain high standards for data and model accuracy Communicate insights and technical solutions clearly to technical and non-technical stakeholders You're experience as Data Science AI Engineer - RAG Chatbot LangGraph exp: Core Skills Strong Python and SQL skills - We want people who write clean code (using AI assistant coding is fine, but we want people that understand the language and can explain why they went with a certain approach) Experience building chatbots powered by RAG pipelines Experience with LangGraph for agentic frameworks Experience working with large, real-world datasets Familiarity with cloud environments such as AWS, GCP, or Azure Experience working in collaborative software environments using Git A candidate will likely have Exposure to recommendation systems or time-series forecasting Solid understanding of ML models beyond "from sklearn import " A Masters or higher in a quantitative discipline (Statistics, Maths, Computer Science, Economics, etc.) Nice to have A mentorship mindset Ability to work under tight deadlines and with minor supervision MCP Servers experience
Jul 11, 2026
Contractor
Data Science AI Engineer - RAG Chatbot LangGraph exp London - Hybrid. Circa £500 - £675 per day (and negotiable DOE) Contract (Outside IR35) Agentic AI / Machine Learning. Company: Our client is a globally established B2B information and professional services business, operating across multiple high-value industry sectors. They have established data science and machine learning engineering teams already delivering in production, and are now expanding their AI capability significantly across the global organisation. This is a high-impact role with strong visibility across the organisation , working closely with product managers, engineers, and other data scientists to design and deploy AI, agentic and chatbot solutions that improve the quality of our products and automate complex workflows. You'll have the opportunity to work across the full lifecycle of data science: exploration, modelling, experimentation, and production deployment - while contributing to systems used by global What you'll be working on as Data Science AI Engineer - RAG Chatbot LangGraph exp: AI Agents powered by LLMs and advanced RAG/Agentic architectures. LLM Chatbots that support user's queries through automated search, content ranking and marketing campaigns evaluation. Smart Data Agents that interpret and summarise time series data. MCP Servers that allow internal and external services to securely interact with tools, APIs and databases. You'll have the autonomy to explore ideas, prototype new features, and collaborate with engineering teams to ship production-ready solutions. Build and deploy Chatbots, MCP Servers and Agentic models for our SaaS platforms Collaborate with product and engineering teams to productionise models and pipelines Contribute high-quality code to GitHub-based workflows and peer review processes Validate model performance and maintain high standards for data and model accuracy Communicate insights and technical solutions clearly to technical and non-technical stakeholders You're experience as Data Science AI Engineer - RAG Chatbot LangGraph exp: Core Skills Strong Python and SQL skills - We want people who write clean code (using AI assistant coding is fine, but we want people that understand the language and can explain why they went with a certain approach) Experience building chatbots powered by RAG pipelines Experience with LangGraph for agentic frameworks Experience working with large, real-world datasets Familiarity with cloud environments such as AWS, GCP, or Azure Experience working in collaborative software environments using Git A candidate will likely have Exposure to recommendation systems or time-series forecasting Solid understanding of ML models beyond "from sklearn import " A Masters or higher in a quantitative discipline (Statistics, Maths, Computer Science, Economics, etc.) Nice to have A mentorship mindset Ability to work under tight deadlines and with minor supervision MCP Servers experience
Data Engineer - Up to £34,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a talented Data Engineer to join a growing Product team, helping to drive evidence-based decision-making through high-quality analytics, reporting, and performance insights.This role will play a critical part in measuring product performance, understanding user behaviour, and enabling teams to make smarter decisions that improve customer outcomes, operational efficiency, and commercial success.You'll work closely with Product Managers, Marketing, Operations, and User Research teams to build data solutions, deliver actionable insights, and champion a truly data-driven culture. What You'll Be Doing Design, build, and maintain data models, reporting frameworks, and analytics solutions that support product performance measurement. Develop and manage dashboards and visualisations that provide real-time insights into key product and business metrics. Analyse data across the customer journey, including acquisition, engagement, retention, satisfaction, and revenue performance. Work with stakeholders to define KPIs and performance measures aligned to product strategy and business objectives. Conduct deep-dive analysis to identify trends, risks, and opportunities that support product optimisation and growth. Collaborate with Product, Marketing, Operations, and Research teams to ensure data informs decision-making and prioritisation. Integrate data from multiple sources to provide a comprehensive view of customer behaviour and service performance. Ensure data quality, integrity, governance, and compliance across reporting and analytics activities. Support commercial and growth initiatives through customer acquisition, retention, and engagement analysis. Promote best practices and foster a culture of continuous improvement through data and analytics. What We're Looking For Experience in Data Engineering, Analytics Engineering, Performance Analytics, or Data Analysis roles within digital products or services. Strong SQL skills and experience working with large and complex datasets. Experience designing and maintaining reporting solutions, dashboards, and data visualisations. Strong analytical mindset with the ability to turn data into actionable business recommendations. Experience developing and tracking KPIs and performance metrics across digital products and services. Knowledge of data governance, quality assurance, privacy, and security best practices. Hands-on experience with Google Analytics (GA4) and digital performance data. Excellent stakeholder management and communication skills. Desirable Experience Experience analysing customer acquisition, engagement, and retention within subscription-based or digital service environments. Knowledge of education technology, digital learning, or online platforms. Experience with Power BI, Tableau, Looker, or similar visualisation tools. Understanding of Agile delivery methodologies and product development lifecycles. Experience working within international or multicultural organisations. Exposure to cloud platforms such as Azure, AWS, or GCP. Qualifications Degree in Data Science, Computer Science, Information Systems, Business Analytics, STEM, Finance, or a related discipline. Relevant certifications in Data Analytics, Data Management, Business Intelligence, Cloud Technologies, or Governance are advantageous but not essential. Data Engineer - Up to £34,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Jul 11, 2026
Full time
Data Engineer - Up to £34,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a talented Data Engineer to join a growing Product team, helping to drive evidence-based decision-making through high-quality analytics, reporting, and performance insights.This role will play a critical part in measuring product performance, understanding user behaviour, and enabling teams to make smarter decisions that improve customer outcomes, operational efficiency, and commercial success.You'll work closely with Product Managers, Marketing, Operations, and User Research teams to build data solutions, deliver actionable insights, and champion a truly data-driven culture. What You'll Be Doing Design, build, and maintain data models, reporting frameworks, and analytics solutions that support product performance measurement. Develop and manage dashboards and visualisations that provide real-time insights into key product and business metrics. Analyse data across the customer journey, including acquisition, engagement, retention, satisfaction, and revenue performance. Work with stakeholders to define KPIs and performance measures aligned to product strategy and business objectives. Conduct deep-dive analysis to identify trends, risks, and opportunities that support product optimisation and growth. Collaborate with Product, Marketing, Operations, and Research teams to ensure data informs decision-making and prioritisation. Integrate data from multiple sources to provide a comprehensive view of customer behaviour and service performance. Ensure data quality, integrity, governance, and compliance across reporting and analytics activities. Support commercial and growth initiatives through customer acquisition, retention, and engagement analysis. Promote best practices and foster a culture of continuous improvement through data and analytics. What We're Looking For Experience in Data Engineering, Analytics Engineering, Performance Analytics, or Data Analysis roles within digital products or services. Strong SQL skills and experience working with large and complex datasets. Experience designing and maintaining reporting solutions, dashboards, and data visualisations. Strong analytical mindset with the ability to turn data into actionable business recommendations. Experience developing and tracking KPIs and performance metrics across digital products and services. Knowledge of data governance, quality assurance, privacy, and security best practices. Hands-on experience with Google Analytics (GA4) and digital performance data. Excellent stakeholder management and communication skills. Desirable Experience Experience analysing customer acquisition, engagement, and retention within subscription-based or digital service environments. Knowledge of education technology, digital learning, or online platforms. Experience with Power BI, Tableau, Looker, or similar visualisation tools. Understanding of Agile delivery methodologies and product development lifecycles. Experience working within international or multicultural organisations. Exposure to cloud platforms such as Azure, AWS, or GCP. Qualifications Degree in Data Science, Computer Science, Information Systems, Business Analytics, STEM, Finance, or a related discipline. Relevant certifications in Data Analytics, Data Management, Business Intelligence, Cloud Technologies, or Governance are advantageous but not essential. Data Engineer - Up to £34,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Security Incident Response Engineer (ServiceNow) Contract: 6 Months (Likely Extension)Location: HybridIR35: Outside / LTD - £700PDSC Cleared / BPSSA highly reputable corporation is hiring an experienced ServiceNow Security Incident Response (SIR) Consultant to support the design, implementation and optimisation of a Security Incident Response capability for a Cyber Security Operations Centre (CSOC).This is an excellent opportunity to play a key role in enhancing cyber incident management processes, automating security workflows and integrating ServiceNow Security Operations with wider security tooling. Key Responsibilities ServiceNow SIR Workflow Design & Development Design and configure end-to-end Security Incident Response workflows. Build workflows covering incident triage, escalation, investigation and case management. Develop evidence management processes and structured incident lifecycles. Align workflows with Cyber Operations requirements, industry best practice and NCSC-aligned incident response processes. Test, refine and optimise workflows to improve operational efficiency. Essential Skills Strong experience implementing and configuring ServiceNow Security Incident Response (SIR). Expertise across ServiceNow Security Operations (SecOps). Experience integrating ServiceNow with SIEM, SOAR, and Threat Intelligence platforms. Strong knowledge of ITSM (Incident, Change and Problem Management). Experience designing and automating security workflows and incident response processes. Strong dashboard, reporting and analytics capabilities within ServiceNow. Excellent stakeholder management, documentation and knowledge transfer skills. ServiceNow SIR/SecOps certifications are desirable.This is an opportunity to work on a high-profile cyber security programme where you'll have a direct impact on strengthening incident response capability, improving automation and helping shape the future Security Operations environment.
Jul 10, 2026
Contractor
Security Incident Response Engineer (ServiceNow) Contract: 6 Months (Likely Extension)Location: HybridIR35: Outside / LTD - £700PDSC Cleared / BPSSA highly reputable corporation is hiring an experienced ServiceNow Security Incident Response (SIR) Consultant to support the design, implementation and optimisation of a Security Incident Response capability for a Cyber Security Operations Centre (CSOC).This is an excellent opportunity to play a key role in enhancing cyber incident management processes, automating security workflows and integrating ServiceNow Security Operations with wider security tooling. Key Responsibilities ServiceNow SIR Workflow Design & Development Design and configure end-to-end Security Incident Response workflows. Build workflows covering incident triage, escalation, investigation and case management. Develop evidence management processes and structured incident lifecycles. Align workflows with Cyber Operations requirements, industry best practice and NCSC-aligned incident response processes. Test, refine and optimise workflows to improve operational efficiency. Essential Skills Strong experience implementing and configuring ServiceNow Security Incident Response (SIR). Expertise across ServiceNow Security Operations (SecOps). Experience integrating ServiceNow with SIEM, SOAR, and Threat Intelligence platforms. Strong knowledge of ITSM (Incident, Change and Problem Management). Experience designing and automating security workflows and incident response processes. Strong dashboard, reporting and analytics capabilities within ServiceNow. Excellent stakeholder management, documentation and knowledge transfer skills. ServiceNow SIR/SecOps certifications are desirable.This is an opportunity to work on a high-profile cyber security programme where you'll have a direct impact on strengthening incident response capability, improving automation and helping shape the future Security Operations environment.
Support & Automation Technician Permanent Maidstone, Kent £35,000 Overview :We are looking for an IT & Automation Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.This is a permanent, full-time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP. Role & Responsibilities: Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines Perform proactive maintenance to maximise uptime and prevent breakdowns Carry out reactive repairs to get production lines back up and running quickly Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers Assist the IT Manager with infrastructure projects, upgrades and improvements Skills & Experience: Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work Strong interest in technology, IT systems and automation processes Experience with MS365 and Ubiquiti environments is a plus Highly IT literate, proactive and able to get things done independently Obsessed with improving systems and processes to maximise efficiency Package: £35,000 Base Salary On Site (Maidstone) On Call Rota Great Benefits Package Career Progression Opportunities Support & Automation Technician Permanent Maidstone, Kent £35,000
Jul 09, 2026
Full time
Support & Automation Technician Permanent Maidstone, Kent £35,000 Overview :We are looking for an IT & Automation Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.This is a permanent, full-time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP. Role & Responsibilities: Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines Perform proactive maintenance to maximise uptime and prevent breakdowns Carry out reactive repairs to get production lines back up and running quickly Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers Assist the IT Manager with infrastructure projects, upgrades and improvements Skills & Experience: Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work Strong interest in technology, IT systems and automation processes Experience with MS365 and Ubiquiti environments is a plus Highly IT literate, proactive and able to get things done independently Obsessed with improving systems and processes to maximise efficiency Package: £35,000 Base Salary On Site (Maidstone) On Call Rota Great Benefits Package Career Progression Opportunities Support & Automation Technician Permanent Maidstone, Kent £35,000
CRM Strategy Consultant £600-£675 per day (Outside IR35) 6 Month Contract Remote (Occasional travel to London) IT Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention and lifecycle marketing across multiple business areas.Working closely with the CRM Director and senior leadership team, you will be responsible for developing Board-ready CRM strategies, assessing current-state capabilities and creating long-term roadmaps that drive measurable business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business areas, including new product and brand launch initiatives. Assess existing CRM capabilities, customer journeys and operating models to identify opportunities for improvement and transformation. Develop medium- and long-term CRM strategies covering trading communications, customer lifecycle programmes, automation and engagement. Create Board and Executive-level strategy papers, recommendations and business cases. Define target-state CRM operating models, customer engagement frameworks and implementation roadmaps. Work independently to drive projects from discovery and analysis through to strategic recommendations. Facilitate workshops and engage with senior stakeholders to understand commercial priorities and customer needs. Ensure CRM strategies align with broader business objectives and customer experience goals. Produce detailed handover documentation and execution roadmaps for delivery teams. Skills & Experience Required Demonstrable experience developing enterprise-level CRM strategies for Board, Executive or C-suite audiences. Strong background in CRM transformation, customer engagement and lifecycle marketing strategy. Proven ability to assess current-state CRM capabilities and design future-state operating models and roadmaps. Excellent strategic thinking, analytical and problem-solving skills. Experience influencing and managing senior stakeholders across complex organisations. Outstanding communication and presentation skills, with the ability to articulate recommendations at Executive level. Ability to work autonomously and deliver high-quality strategic output with minimal supervision. Desirable Experience Experience within travel, retail, e-commerce or other customer-centric sectors. Exposure to CRM platforms such as Braze. Experience supporting large-scale CRM transformation or customer engagement programmes. Contract Details Role: CRM Strategy Consultant Duration: Initial 6-month contract Rate: £600-£675 per day IR35 Status: Outside IR35 CRM Strategy Consultant £600-£675 per day (Outside IR35) 6 Month Contract Remote (Occasional travel to London) IT Consultancy
Jul 08, 2026
Contractor
CRM Strategy Consultant £600-£675 per day (Outside IR35) 6 Month Contract Remote (Occasional travel to London) IT Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention and lifecycle marketing across multiple business areas.Working closely with the CRM Director and senior leadership team, you will be responsible for developing Board-ready CRM strategies, assessing current-state capabilities and creating long-term roadmaps that drive measurable business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business areas, including new product and brand launch initiatives. Assess existing CRM capabilities, customer journeys and operating models to identify opportunities for improvement and transformation. Develop medium- and long-term CRM strategies covering trading communications, customer lifecycle programmes, automation and engagement. Create Board and Executive-level strategy papers, recommendations and business cases. Define target-state CRM operating models, customer engagement frameworks and implementation roadmaps. Work independently to drive projects from discovery and analysis through to strategic recommendations. Facilitate workshops and engage with senior stakeholders to understand commercial priorities and customer needs. Ensure CRM strategies align with broader business objectives and customer experience goals. Produce detailed handover documentation and execution roadmaps for delivery teams. Skills & Experience Required Demonstrable experience developing enterprise-level CRM strategies for Board, Executive or C-suite audiences. Strong background in CRM transformation, customer engagement and lifecycle marketing strategy. Proven ability to assess current-state CRM capabilities and design future-state operating models and roadmaps. Excellent strategic thinking, analytical and problem-solving skills. Experience influencing and managing senior stakeholders across complex organisations. Outstanding communication and presentation skills, with the ability to articulate recommendations at Executive level. Ability to work autonomously and deliver high-quality strategic output with minimal supervision. Desirable Experience Experience within travel, retail, e-commerce or other customer-centric sectors. Exposure to CRM platforms such as Braze. Experience supporting large-scale CRM transformation or customer engagement programmes. Contract Details Role: CRM Strategy Consultant Duration: Initial 6-month contract Rate: £600-£675 per day IR35 Status: Outside IR35 CRM Strategy Consultant £600-£675 per day (Outside IR35) 6 Month Contract Remote (Occasional travel to London) IT Consultancy
Python Developer - Exposure Analytics £80,000-£90,000 + Benefits Permanent London Hybrid (2-3 Days per Week Onsite) We're supporting a leading London Market insurer in the search for a Python Developer to join their Exposure Analytics team.This is a fantastic opportunity to build innovative analytics and exposure management tools that directly influence underwriting decisions, portfolio optimisation, and catastrophe risk management, while helping drive the adoption of AI-enabled solutions across the business.Key Responsibilities Develop web-based analytics tools delivering exposure, loss simulation and risk insights to underwriting teams Build and integrate solutions within a modern data lake architecture Design bespoke exposure calculation engines using Open Exposure Data (OED) formats Support AI-driven initiatives, including natural language querying and agentic workflows Collaborate with Data, Infrastructure, Claims, Pricing and Underwriting teams Contribute to the development of a reinsurance results data warehouse and portfolio analytics capability Improve data quality, reconciliation processes and reporting frameworks Skills & Experience 3-5 years' software development experience Strong Python development skills with FastAPI, Flask or Django Experience building full-stack applications using React, JavaScript/TypeScript and Node.js Knowledge of GitHub, CI/CD, automated testing and Agile delivery methodologies Databricks experience highly desirable, including Lakehouse architecture and Delta tables Exposure to geospatial data and spatial analysis beneficial Interest in AI technologies and AI-assisted development tools London Market Insurance or Reinsurance experience desirable Package & Working Arrangement Permanent position £80,000-£90,000 base salary Hybrid working model - 2-3 days per week onsite in London Opportunity to work on cutting-edge analytics, data and AI initiatives Direct exposure to underwriting, exposure management and business-critical decision making If you're a Python Developer looking to work at the intersection of software engineering, analytics, data platforms and AI within the insurance sector, I'd be keen to speak with you.
Jun 30, 2026
Full time
Python Developer - Exposure Analytics £80,000-£90,000 + Benefits Permanent London Hybrid (2-3 Days per Week Onsite) We're supporting a leading London Market insurer in the search for a Python Developer to join their Exposure Analytics team.This is a fantastic opportunity to build innovative analytics and exposure management tools that directly influence underwriting decisions, portfolio optimisation, and catastrophe risk management, while helping drive the adoption of AI-enabled solutions across the business.Key Responsibilities Develop web-based analytics tools delivering exposure, loss simulation and risk insights to underwriting teams Build and integrate solutions within a modern data lake architecture Design bespoke exposure calculation engines using Open Exposure Data (OED) formats Support AI-driven initiatives, including natural language querying and agentic workflows Collaborate with Data, Infrastructure, Claims, Pricing and Underwriting teams Contribute to the development of a reinsurance results data warehouse and portfolio analytics capability Improve data quality, reconciliation processes and reporting frameworks Skills & Experience 3-5 years' software development experience Strong Python development skills with FastAPI, Flask or Django Experience building full-stack applications using React, JavaScript/TypeScript and Node.js Knowledge of GitHub, CI/CD, automated testing and Agile delivery methodologies Databricks experience highly desirable, including Lakehouse architecture and Delta tables Exposure to geospatial data and spatial analysis beneficial Interest in AI technologies and AI-assisted development tools London Market Insurance or Reinsurance experience desirable Package & Working Arrangement Permanent position £80,000-£90,000 base salary Hybrid working model - 2-3 days per week onsite in London Opportunity to work on cutting-edge analytics, data and AI initiatives Direct exposure to underwriting, exposure management and business-critical decision making If you're a Python Developer looking to work at the intersection of software engineering, analytics, data platforms and AI within the insurance sector, I'd be keen to speak with you.
Senior Cloud Engineer London 5 Days Onsite £45-47K Overview: An exciting opportunity has risen with an established and technically driven IT services environment is seeking a Senior Cloud Engineer to play a key role in delivering and supporting client cloud infrastructure, with a strong focus on networking and security.This is an opportunity to join a collaborative and high-performing team where you will take ownership of complex environments, drive technical improvements, and act as a senior point of escalation. You will support and enhance cloud platforms while ensuring high standards across networking, security, and service delivery.This role is ideal for someone with strong cloud and network experience who enjoys ownership, solving complex issues, and working in a fast-paced MSP environment. Role & Responsibilities: Design, support, and optimise cloud infrastructure with a focus on performance, security, and scalability Act as a senior escalation point for complex networking, firewall, and connectivity issues Manage and maintain firewall configurations (FortiGate preferred) and network security controls Monitor and improve cloud and network environments, driving continuous service improvement Automate deployments, reporting, and administrative tasks (including SharePoint where applicable) Work closely with internal teams and external suppliers to deliver robust solutions Maintain accurate documentation across cloud, network, and security environments Support and mentor junior engineers while helping coordinate team activity Essential Skills & Experience: Strong experience in cloud infrastructure support (Azure or similar) Solid understanding of networking principles (routing, switching, VPNs, firewalls) Hands-on experience with firewalls (FortiGate preferred) Strong knowledge of Windows environments and infrastructure troubleshooting Experience with Microsoft 365, including Conditional Access and security best practices Ability to own and resolve complex technical issues independently Desirable: Experience within an MSP environment Exposure to MDM solutions Knowledge of Power BI Relevant certifications (Azure, networking, or security) Package: £45,000 - £47,000 base salary (depending on experience) 5 days onsite in Wimbledon 40-hour working week (hours 09:00-17:30) Occasional travel to client sites Flexible benefits package (including medical and childcare options) Strong opportunity for career progression and technical ownership
May 25, 2026
Full time
Senior Cloud Engineer London 5 Days Onsite £45-47K Overview: An exciting opportunity has risen with an established and technically driven IT services environment is seeking a Senior Cloud Engineer to play a key role in delivering and supporting client cloud infrastructure, with a strong focus on networking and security.This is an opportunity to join a collaborative and high-performing team where you will take ownership of complex environments, drive technical improvements, and act as a senior point of escalation. You will support and enhance cloud platforms while ensuring high standards across networking, security, and service delivery.This role is ideal for someone with strong cloud and network experience who enjoys ownership, solving complex issues, and working in a fast-paced MSP environment. Role & Responsibilities: Design, support, and optimise cloud infrastructure with a focus on performance, security, and scalability Act as a senior escalation point for complex networking, firewall, and connectivity issues Manage and maintain firewall configurations (FortiGate preferred) and network security controls Monitor and improve cloud and network environments, driving continuous service improvement Automate deployments, reporting, and administrative tasks (including SharePoint where applicable) Work closely with internal teams and external suppliers to deliver robust solutions Maintain accurate documentation across cloud, network, and security environments Support and mentor junior engineers while helping coordinate team activity Essential Skills & Experience: Strong experience in cloud infrastructure support (Azure or similar) Solid understanding of networking principles (routing, switching, VPNs, firewalls) Hands-on experience with firewalls (FortiGate preferred) Strong knowledge of Windows environments and infrastructure troubleshooting Experience with Microsoft 365, including Conditional Access and security best practices Ability to own and resolve complex technical issues independently Desirable: Experience within an MSP environment Exposure to MDM solutions Knowledge of Power BI Relevant certifications (Azure, networking, or security) Package: £45,000 - £47,000 base salary (depending on experience) 5 days onsite in Wimbledon 40-hour working week (hours 09:00-17:30) Occasional travel to client sites Flexible benefits package (including medical and childcare options) Strong opportunity for career progression and technical ownership
Workday Systems Analyst London HybridUp to £67,000 + excellent packageA global brand is looking for an experienced Workday Systems Analyst to join its People Operations team. This is an excellent opportunity to play a key role in the configuration, optimisation, and support of enterprise people systems within a fast-paced, collaborative environment. You will help enhance and maintain the Workday ecosystem, ensuring strong system performance, data governance, and user experience across the organisation. Role and Responsibilities Workday Configuration & Development Support the design, configuration, and enhancement of Workday modules including HCM, Absence, Recruitment, Learning, Payroll, Performance, Talent, and Help Deliver configuration changes aligned to business needs and system improvements Identify opportunities for optimisation and automation across people systems Systems Support & Management Provide day-to-day support and troubleshooting for People Systems Maintain data governance, reporting accuracy, and security standards Partner with internal teams and stakeholders to maximise system capability and user experience Provide technical guidance to People team members System Enhancements & Testing Support Workday upgrades, releases, and enhancement projects Coordinate testing activities, documentation, and deployment processes Work closely with AMS providers on development and production releases Communicate system changes effectively to support user adoption Reporting & Analytics Produce ad hoc and bespoke reports to support business insights and workforce planning Collaborate with stakeholders to develop meaningful people analytics Collaboration & Continuous Improvement Build strong cross-functional relationships across the organisation Contribute to continuous improvement initiatives and an inclusive team culture Remain adaptable to changing business priorities Skills & Experience Essential Skills Strong stakeholder management and communication skills Excellent analytical and problem-solving abilities Experience working in fast-paced environments and managing competing priorities Understanding of systems change and project delivery methodologies Proven experience delivering high-quality system or project work to tight deadlines Previous experience in Workday, HRIS, or People Systems roles within complex organisations Experience supporting data governance, reporting, and systems optimisation initiatives Technical Experience Strong Workday experience across: HCM Recruitment Absence Learning Payroll Performance & Talent Security Management Reporting & Integrations
May 24, 2026
Full time
Workday Systems Analyst London HybridUp to £67,000 + excellent packageA global brand is looking for an experienced Workday Systems Analyst to join its People Operations team. This is an excellent opportunity to play a key role in the configuration, optimisation, and support of enterprise people systems within a fast-paced, collaborative environment. You will help enhance and maintain the Workday ecosystem, ensuring strong system performance, data governance, and user experience across the organisation. Role and Responsibilities Workday Configuration & Development Support the design, configuration, and enhancement of Workday modules including HCM, Absence, Recruitment, Learning, Payroll, Performance, Talent, and Help Deliver configuration changes aligned to business needs and system improvements Identify opportunities for optimisation and automation across people systems Systems Support & Management Provide day-to-day support and troubleshooting for People Systems Maintain data governance, reporting accuracy, and security standards Partner with internal teams and stakeholders to maximise system capability and user experience Provide technical guidance to People team members System Enhancements & Testing Support Workday upgrades, releases, and enhancement projects Coordinate testing activities, documentation, and deployment processes Work closely with AMS providers on development and production releases Communicate system changes effectively to support user adoption Reporting & Analytics Produce ad hoc and bespoke reports to support business insights and workforce planning Collaborate with stakeholders to develop meaningful people analytics Collaboration & Continuous Improvement Build strong cross-functional relationships across the organisation Contribute to continuous improvement initiatives and an inclusive team culture Remain adaptable to changing business priorities Skills & Experience Essential Skills Strong stakeholder management and communication skills Excellent analytical and problem-solving abilities Experience working in fast-paced environments and managing competing priorities Understanding of systems change and project delivery methodologies Proven experience delivering high-quality system or project work to tight deadlines Previous experience in Workday, HRIS, or People Systems roles within complex organisations Experience supporting data governance, reporting, and systems optimisation initiatives Technical Experience Strong Workday experience across: HCM Recruitment Absence Learning Payroll Performance & Talent Security Management Reporting & Integrations
Integration Architect £90,000 London Hybrid 12 Month FTC Location: London / Hybrid Salary: £90,000 Overview: An exciting opportunity has arisen for an experienced Integration Architect to join a global Financial Services organisation undergoing major technology transformation. This role will be responsible for shaping and governing the enterprise integration landscape, ensuring systems, applications, and data flows are scalable, secure, and aligned with business objectives.The successful candidate will work closely with technology, operations, and senior business stakeholders to design integration solutions that support complex operational environments. This is a highly visible role with significant influence across enterprise architecture and strategic technology initiatives. Role & Responsibilities: Own and govern the end-to-end integration landscape across enterprise systems. Design scalable integration patterns including REST APIs, event-driven messaging, SOAP, and file-based integrations. Define API standards, data contracts, and integration governance processes. Support the evolution of Azure Integration Services and API management tooling. Analyse existing integrations and develop roadmaps for future-state architecture. Translate business requirements into functional and technical specifications. Facilitate workshops with business and technical stakeholders to gather requirements and validate solutions. Produce impact assessments and architecture documentation for proposed system changes. Support vendor onboarding and integration delivery across project lifecycles. Skills & Experience Essential: 7+ years' experience in Integration Architecture, Enterprise Architecture, or Senior Systems Analysis. Strong experience integrating enterprise platforms including Microsoft Dynamics 365, WMS, or TMS solutions. Expertise in REST APIs, GraphQL, Azure Service Bus, Logic Apps, Event Grid, and file-based integrations. Strong understanding of data modelling, JSON, XML, and OData. Experience creating architecture diagrams, data flow maps, and technical documentation. Excellent communication skills with the ability to engage both technical and non-technical stakeholders. Desirable: Experience with Azure Integration Services and API Management. Familiarity with C#, Power Platform, and Azure certifications. Knowledge of supply chain integration standards and large-scale transformation programmes. Integration Architect £90,000 London Hybrid 12 Month FTC
May 23, 2026
Full time
Integration Architect £90,000 London Hybrid 12 Month FTC Location: London / Hybrid Salary: £90,000 Overview: An exciting opportunity has arisen for an experienced Integration Architect to join a global Financial Services organisation undergoing major technology transformation. This role will be responsible for shaping and governing the enterprise integration landscape, ensuring systems, applications, and data flows are scalable, secure, and aligned with business objectives.The successful candidate will work closely with technology, operations, and senior business stakeholders to design integration solutions that support complex operational environments. This is a highly visible role with significant influence across enterprise architecture and strategic technology initiatives. Role & Responsibilities: Own and govern the end-to-end integration landscape across enterprise systems. Design scalable integration patterns including REST APIs, event-driven messaging, SOAP, and file-based integrations. Define API standards, data contracts, and integration governance processes. Support the evolution of Azure Integration Services and API management tooling. Analyse existing integrations and develop roadmaps for future-state architecture. Translate business requirements into functional and technical specifications. Facilitate workshops with business and technical stakeholders to gather requirements and validate solutions. Produce impact assessments and architecture documentation for proposed system changes. Support vendor onboarding and integration delivery across project lifecycles. Skills & Experience Essential: 7+ years' experience in Integration Architecture, Enterprise Architecture, or Senior Systems Analysis. Strong experience integrating enterprise platforms including Microsoft Dynamics 365, WMS, or TMS solutions. Expertise in REST APIs, GraphQL, Azure Service Bus, Logic Apps, Event Grid, and file-based integrations. Strong understanding of data modelling, JSON, XML, and OData. Experience creating architecture diagrams, data flow maps, and technical documentation. Excellent communication skills with the ability to engage both technical and non-technical stakeholders. Desirable: Experience with Azure Integration Services and API Management. Familiarity with C#, Power Platform, and Azure certifications. Knowledge of supply chain integration standards and large-scale transformation programmes. Integration Architect £90,000 London Hybrid 12 Month FTC
2nd Support Engineer London 5 Days Onsite £40K Overview: An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.This is a hands-on support role where you'll be working across cloud platforms, user environments, and infrastructure, while also helping to coordinate day-to-day team activity. You'll play a key role in maintaining service quality and ensuring clients receive a reliable and responsive support experience.This role is ideal for someone from an MSP or IT support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution. Role & Responsibilities: Provide 2nd line support across cloud, infrastructure, and user environments Troubleshoot issues across Windows, Microsoft 365, and network systems Support and maintain cloud platforms, ensuring performance and security Act as an escalation point for firewall and connectivity issues Work closely with 1st line and senior engineers to resolve incidents Build strong relationships with clients and deliver high-quality support Assist with system updates, documentation, and general maintenance tasks Help coordinate workloads and support day-to-day team operations Essential Skills & Experience: Experience in a 2nd Line Support / IT Support role Strong knowledge of Windows environments and troubleshooting Experience with Microsoft 365 (including basic admin and support) Exposure to networking / firewalls (FortiGate beneficial) Experience working in an MSP or customer-facing environment Ability to manage and prioritise workload independently Desirable: Exposure to cloud platforms (e.g. Azure) Basic scripting or automation experience MDM or device management exposure Relevant certifications or ongoing learning Package: Circa £40,000 (depending on experience) 5 days onsite in Wimbledon 40-hour week (hours 09:00-17:30) On-call rota every 4-6 weeks Travel to client sites (roughly 1 in 10 days) Flexible benefits package Strong opportunity for progression
May 22, 2026
Full time
2nd Support Engineer London 5 Days Onsite £40K Overview: An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.This is a hands-on support role where you'll be working across cloud platforms, user environments, and infrastructure, while also helping to coordinate day-to-day team activity. You'll play a key role in maintaining service quality and ensuring clients receive a reliable and responsive support experience.This role is ideal for someone from an MSP or IT support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution. Role & Responsibilities: Provide 2nd line support across cloud, infrastructure, and user environments Troubleshoot issues across Windows, Microsoft 365, and network systems Support and maintain cloud platforms, ensuring performance and security Act as an escalation point for firewall and connectivity issues Work closely with 1st line and senior engineers to resolve incidents Build strong relationships with clients and deliver high-quality support Assist with system updates, documentation, and general maintenance tasks Help coordinate workloads and support day-to-day team operations Essential Skills & Experience: Experience in a 2nd Line Support / IT Support role Strong knowledge of Windows environments and troubleshooting Experience with Microsoft 365 (including basic admin and support) Exposure to networking / firewalls (FortiGate beneficial) Experience working in an MSP or customer-facing environment Ability to manage and prioritise workload independently Desirable: Exposure to cloud platforms (e.g. Azure) Basic scripting or automation experience MDM or device management exposure Relevant certifications or ongoing learning Package: Circa £40,000 (depending on experience) 5 days onsite in Wimbledon 40-hour week (hours 09:00-17:30) On-call rota every 4-6 weeks Travel to client sites (roughly 1 in 10 days) Flexible benefits package Strong opportunity for progression
Application Security Consultant Contract West London Up to £525 per day We are currently looking for an experienced Application Security Consultant to join a large-scale enterprise transformation programme on an initial freelance contract basis.This role will focus on embedding security best practice across the full software development lifecycle, working closely with project teams, developers and security stakeholders across multiple initiatives. Key Responsibilities: • Conduct security architecture and design reviews• Support the implementation of secure SDLC / SSDLC practices• Provide guidance on application security controls and remediation activities• Manage and support application penetration testing activities• Work closely with development and project teams on secure design principles• Support technical security auditing and mitigation tracking• Act as the security SME across enterprise transformation programmes Key Experience Required: • Strong background in Application Security and Secure Software Development• Experience performing security assessments and design reviews• Strong knowledge of Azure and AWS cloud security• Experience with OWASP, NIST CSF, CIS and related frameworks• Understanding of threat modelling and secure coding practices• Experience supporting pentesting and remediation activities• Knowledge of containers and serverless technologies• Strong stakeholder management and communication skills Desirable: • Experience working within large international enterprise environments• Knowledge of GDPR, PCI-DSS, CRA and related compliance standards Contract Details: • Up to £525 per day• Freelance contract• 2 days per week onsite in West London• Long-term programme work
May 22, 2026
Contractor
Application Security Consultant Contract West London Up to £525 per day We are currently looking for an experienced Application Security Consultant to join a large-scale enterprise transformation programme on an initial freelance contract basis.This role will focus on embedding security best practice across the full software development lifecycle, working closely with project teams, developers and security stakeholders across multiple initiatives. Key Responsibilities: • Conduct security architecture and design reviews• Support the implementation of secure SDLC / SSDLC practices• Provide guidance on application security controls and remediation activities• Manage and support application penetration testing activities• Work closely with development and project teams on secure design principles• Support technical security auditing and mitigation tracking• Act as the security SME across enterprise transformation programmes Key Experience Required: • Strong background in Application Security and Secure Software Development• Experience performing security assessments and design reviews• Strong knowledge of Azure and AWS cloud security• Experience with OWASP, NIST CSF, CIS and related frameworks• Understanding of threat modelling and secure coding practices• Experience supporting pentesting and remediation activities• Knowledge of containers and serverless technologies• Strong stakeholder management and communication skills Desirable: • Experience working within large international enterprise environments• Knowledge of GDPR, PCI-DSS, CRA and related compliance standards Contract Details: • Up to £525 per day• Freelance contract• 2 days per week onsite in West London• Long-term programme work
Technology Innovation Consultant £75,000 London Hybrid London/Hybrid£70,000 - £75,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function.The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant £75,000 London Hybrid
May 21, 2026
Full time
Technology Innovation Consultant £75,000 London Hybrid London/Hybrid£70,000 - £75,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function.The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant £75,000 London Hybrid
Braze CRM Technical Consultant Location: London - one day per week in office (possible flex on this longer term). Type: Outside IR 35 - £350 to £450 -6 month rolling contract (with option to move to permenant)A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilites in Braze for drag & drop editing with HTML, CSS and JS. One Stage MS team interview to start ASAP Key Responsibilities Build, configure and deploy CRM campaigns within Braze Execute personalised customer journeys using segmentation, targeting and automation rules Support HTML/Liquid template creation and front-end campaign setup Conduct QA checks and validate customer communications across channels Manage campaign timelines, content updates and deployment activities Create and maintain workflows, playbooks and operational documentation Support onboarding and training of internal teams on Braze processes Identify opportunities to simplify workflows and improve campaign automation Support rollout of global CRM operational processes and best practices Skills & Experience Experience working with Braze or similar CRM/Marketing Automation platforms is a must have Experience with CMS capabilites including Adobe Experience Manager is a must have Background within CRM campaign execution, marketing operations or lifecycle marketing Understanding of customer journey orchestration and campaign workflows Experience with HTML, Liquid or email template configuration desirable Strong attention to detail with excellent organisational skills Comfortable managing multiple campaigns within a fast-paced global environment Strong communication and stakeholder management skills This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
May 21, 2026
Contractor
Braze CRM Technical Consultant Location: London - one day per week in office (possible flex on this longer term). Type: Outside IR 35 - £350 to £450 -6 month rolling contract (with option to move to permenant)A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilites in Braze for drag & drop editing with HTML, CSS and JS. One Stage MS team interview to start ASAP Key Responsibilities Build, configure and deploy CRM campaigns within Braze Execute personalised customer journeys using segmentation, targeting and automation rules Support HTML/Liquid template creation and front-end campaign setup Conduct QA checks and validate customer communications across channels Manage campaign timelines, content updates and deployment activities Create and maintain workflows, playbooks and operational documentation Support onboarding and training of internal teams on Braze processes Identify opportunities to simplify workflows and improve campaign automation Support rollout of global CRM operational processes and best practices Skills & Experience Experience working with Braze or similar CRM/Marketing Automation platforms is a must have Experience with CMS capabilites including Adobe Experience Manager is a must have Background within CRM campaign execution, marketing operations or lifecycle marketing Understanding of customer journey orchestration and campaign workflows Experience with HTML, Liquid or email template configuration desirable Strong attention to detail with excellent organisational skills Comfortable managing multiple campaigns within a fast-paced global environment Strong communication and stakeholder management skills This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
Applications Lead - £400 per day - £500 per day - OUTSIDE IR35 - London (Hybrid) Overview We're looking for a proactive and experienced Applications Lead with deep expertise in Microsoft Dynamics 365 to take ownership of our core business systems. This role is central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You'll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support and operational management of Microsoft Dynamics 365 (D365) and integrated applications Oversee the IT Helpdesk function, ensuring high-quality support across D365 and other business systems Ensure all tickets - particularly D365-related incidents and requests - are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage and deliver D365-related projects, enhancements, and upgrades Work closely with stakeholders to gather requirements and translate them into D365 solutions and improvements Manage integrations between D365, ERP/CRM platforms, and third-party systems Collaborate with vendors and partners supporting D365 and associated applications Operate within a DevOps framework to support continuous delivery and improvement of D365 and other applications Technical Requirements: Essential Skills & Experience Strong, hands-on experience with Microsoft Dynamics 365 (D365) across support, configuration, or delivery Proven experience managing and supporting D365 environments in a business-critical setting Experience working with ERP and CRM systems, ideally integrated with D365 Experience with cloud platforms (Azure preferred), particularly supporting D365 environments Strong experience managing third-party vendors, including D365 partners and support providers Background in application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with the ability to engage both technical teams and business users Nice to Have Experience delivering D365 transformation or implementation projects Formal project management certification (Prince2, Agile, Scrum) Knowledge of D365 modules (e.g. Finance, Supply Chain, Sales, Customer Service) Applications Lead - £400 per day - £500 per day - OUTSIDE IR35 - London (Hybrid)
May 21, 2026
Contractor
Applications Lead - £400 per day - £500 per day - OUTSIDE IR35 - London (Hybrid) Overview We're looking for a proactive and experienced Applications Lead with deep expertise in Microsoft Dynamics 365 to take ownership of our core business systems. This role is central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You'll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support and operational management of Microsoft Dynamics 365 (D365) and integrated applications Oversee the IT Helpdesk function, ensuring high-quality support across D365 and other business systems Ensure all tickets - particularly D365-related incidents and requests - are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage and deliver D365-related projects, enhancements, and upgrades Work closely with stakeholders to gather requirements and translate them into D365 solutions and improvements Manage integrations between D365, ERP/CRM platforms, and third-party systems Collaborate with vendors and partners supporting D365 and associated applications Operate within a DevOps framework to support continuous delivery and improvement of D365 and other applications Technical Requirements: Essential Skills & Experience Strong, hands-on experience with Microsoft Dynamics 365 (D365) across support, configuration, or delivery Proven experience managing and supporting D365 environments in a business-critical setting Experience working with ERP and CRM systems, ideally integrated with D365 Experience with cloud platforms (Azure preferred), particularly supporting D365 environments Strong experience managing third-party vendors, including D365 partners and support providers Background in application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with the ability to engage both technical teams and business users Nice to Have Experience delivering D365 transformation or implementation projects Formal project management certification (Prince2, Agile, Scrum) Knowledge of D365 modules (e.g. Finance, Supply Chain, Sales, Customer Service) Applications Lead - £400 per day - £500 per day - OUTSIDE IR35 - London (Hybrid)
Data Systems Manager - 12 Month Contract - London - Inside IR35 Our public sector client is seeking an experienced Data / Knowledge Systems Manager with BPSS vetting to take operational ownership of enterprise knowledge and document management platforms used across a large-scale legal and professional services environment. You must have experience in SharePoint, Wordpress and Sitecore coupled with document automation tools to be considered for this project.This is a fantastic opportunity for someone with strong knowledge systems, stakeholder management, and project delivery experience to play a key role in shaping future knowledge and learning capabilities across a complex organisation. Key Responsibilities Lead and manage knowledge systems across platforms including SharePoint, WordPress, Sitecore, and document automation tools. Manage system improvements, upgrades, and enhancement projects from inception through to delivery. Work closely with users, content owners, Digital teams, and senior stakeholders to ensure systems remain effective, accessible, and aligned to business needs. Drive innovation and continuous improvement across knowledge and learning platforms. Act as the key link between technical specialists and operational users. Provide leadership, prioritisation, and line management responsibilities within the team. Support the adoption of emerging legal technologies and AI-driven capabilities. Ensure alignment with wider information governance, data management, and organisational strategies. Deliver training, user engagement, and best practice guidance across the organisation. Experience Required Public sector or local government experience is a must have. Strong experience managing enterprise knowledge or document management systems. Previous experience delivering system improvement or transformation projects. Background in data or knowledge systems environments. Excellent stakeholder engagement and communication skills. Experience managing teams and setting operational priorities. Understanding of information management, governance, and digital collaboration tools. Contract Details 12-month contract with potential extension Inside IR35 London-based (hybrid working) Virtual interview process Please note: Due to project requirements, successful candidates will be required to undergo government vetting checks as part of the onboarding process.
May 20, 2026
Contractor
Data Systems Manager - 12 Month Contract - London - Inside IR35 Our public sector client is seeking an experienced Data / Knowledge Systems Manager with BPSS vetting to take operational ownership of enterprise knowledge and document management platforms used across a large-scale legal and professional services environment. You must have experience in SharePoint, Wordpress and Sitecore coupled with document automation tools to be considered for this project.This is a fantastic opportunity for someone with strong knowledge systems, stakeholder management, and project delivery experience to play a key role in shaping future knowledge and learning capabilities across a complex organisation. Key Responsibilities Lead and manage knowledge systems across platforms including SharePoint, WordPress, Sitecore, and document automation tools. Manage system improvements, upgrades, and enhancement projects from inception through to delivery. Work closely with users, content owners, Digital teams, and senior stakeholders to ensure systems remain effective, accessible, and aligned to business needs. Drive innovation and continuous improvement across knowledge and learning platforms. Act as the key link between technical specialists and operational users. Provide leadership, prioritisation, and line management responsibilities within the team. Support the adoption of emerging legal technologies and AI-driven capabilities. Ensure alignment with wider information governance, data management, and organisational strategies. Deliver training, user engagement, and best practice guidance across the organisation. Experience Required Public sector or local government experience is a must have. Strong experience managing enterprise knowledge or document management systems. Previous experience delivering system improvement or transformation projects. Background in data or knowledge systems environments. Excellent stakeholder engagement and communication skills. Experience managing teams and setting operational priorities. Understanding of information management, governance, and digital collaboration tools. Contract Details 12-month contract with potential extension Inside IR35 London-based (hybrid working) Virtual interview process Please note: Due to project requirements, successful candidates will be required to undergo government vetting checks as part of the onboarding process.
SOC Manager Exeter (Hybrid - 2 days onsite) Day Rate: £850 (Umbrella) / £616.61 (PAYE)SC Cleared An enterprise government backed organisation is seeking a SOC manager to provide day to day leadership of incidents and mangment of the SOC Analysts. This is a critical leadership role, responsible for protecting the organisation against real-time cyber threats, driving incident response, and ensuring resilience across a complex technology estate. Our client is offering a 6 month rolling contract, paying up to £850 PD Inside IR 35 to start ASAP to be based in Exeter 2 days per week.This is a high-impact opportunity to shape cyber strategy at an enterprise level, working closely with senior stakeholders and external agencies to strengthen security posture and response capability. You will play a key role in building and evolving the CSOC capability, operating within a highly visible and business-critical function, with regular engagement across senior leadership and external partners.To be successful, you will hold active SC clearance and bring proven experience working within Central Government, the Public Sector, or highly regulated scientific environments.Key Responsibilities Define and lead the Cyber Security Operations Centre (CSOC), ensuring effective detection, response, and remediation of cyber incidents Own and continuously improve the cyber incident response plan, ensuring readiness across the organisation Provide strategic cyber security advice to senior leadership on monitoring, logging, and threat response Establish a use-case driven monitoring and alerting capability to improve threat detection and response times Oversee threat intelligence, vulnerability management, and proactive risk mitigation across the estate Lead the analysis of network traffic and behaviours, identifying threats and communicating insights to the wider business Define and manage cyber security operations strategy, aligned to organisational risk appetite and government guidance Manage stakeholders and external agencies, including regulatory bodies where required Identify and plan cyber investment requirements across tooling, governance, and team capability Core Experience Required Proven experience leading a Security Operations Centre (SOC/CSOC) or cyber security operations function Strong background in incident response, threat detection, and cyber resilience Hands-on experience with SIEM, IDS/IPS, endpoint security, and monitoring tools Solid understanding of threat intelligence, vulnerability management, and remediation practices Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (e.g. public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level
May 20, 2026
Full time
SOC Manager Exeter (Hybrid - 2 days onsite) Day Rate: £850 (Umbrella) / £616.61 (PAYE)SC Cleared An enterprise government backed organisation is seeking a SOC manager to provide day to day leadership of incidents and mangment of the SOC Analysts. This is a critical leadership role, responsible for protecting the organisation against real-time cyber threats, driving incident response, and ensuring resilience across a complex technology estate. Our client is offering a 6 month rolling contract, paying up to £850 PD Inside IR 35 to start ASAP to be based in Exeter 2 days per week.This is a high-impact opportunity to shape cyber strategy at an enterprise level, working closely with senior stakeholders and external agencies to strengthen security posture and response capability. You will play a key role in building and evolving the CSOC capability, operating within a highly visible and business-critical function, with regular engagement across senior leadership and external partners.To be successful, you will hold active SC clearance and bring proven experience working within Central Government, the Public Sector, or highly regulated scientific environments.Key Responsibilities Define and lead the Cyber Security Operations Centre (CSOC), ensuring effective detection, response, and remediation of cyber incidents Own and continuously improve the cyber incident response plan, ensuring readiness across the organisation Provide strategic cyber security advice to senior leadership on monitoring, logging, and threat response Establish a use-case driven monitoring and alerting capability to improve threat detection and response times Oversee threat intelligence, vulnerability management, and proactive risk mitigation across the estate Lead the analysis of network traffic and behaviours, identifying threats and communicating insights to the wider business Define and manage cyber security operations strategy, aligned to organisational risk appetite and government guidance Manage stakeholders and external agencies, including regulatory bodies where required Identify and plan cyber investment requirements across tooling, governance, and team capability Core Experience Required Proven experience leading a Security Operations Centre (SOC/CSOC) or cyber security operations function Strong background in incident response, threat detection, and cyber resilience Hands-on experience with SIEM, IDS/IPS, endpoint security, and monitoring tools Solid understanding of threat intelligence, vulnerability management, and remediation practices Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (e.g. public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level
WFM Configuration Specialist London UKG Pro WFM / ATOSS Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions.The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Configuration of time, absence and scheduling solution as per agreed design Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules Time calculation rules (overtime, premiums, rounding, breaks) Exception handling, workflows, approvals, audit controls Configure labour driven schedules, shift patterns/templates, rostering rules, constraints. Build self-service workflows including time off requests, shift swaps, approvals, etc. Build persona driven KPI's, metrics and other reporting Assist with configuration documentation and knowledge transfer to other teams Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution Support cutover readiness and hypercare Experience Required 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS Strong understanding of time calculation concepts and operational time processes Experience delivering quality build through structured documentation Strong analytical skills and comfort working with complex rules and large datasets Excellent attention to detail and problem-solving skills Clear communication and ability to work across business and technical teams Accreditation in UKG Pro WFM/ATOSS highly desirable Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)
May 20, 2026
Contractor
WFM Configuration Specialist London UKG Pro WFM / ATOSS Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions.The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Configuration of time, absence and scheduling solution as per agreed design Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules Time calculation rules (overtime, premiums, rounding, breaks) Exception handling, workflows, approvals, audit controls Configure labour driven schedules, shift patterns/templates, rostering rules, constraints. Build self-service workflows including time off requests, shift swaps, approvals, etc. Build persona driven KPI's, metrics and other reporting Assist with configuration documentation and knowledge transfer to other teams Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution Support cutover readiness and hypercare Experience Required 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS Strong understanding of time calculation concepts and operational time processes Experience delivering quality build through structured documentation Strong analytical skills and comfort working with complex rules and large datasets Excellent attention to detail and problem-solving skills Clear communication and ability to work across business and technical teams Accreditation in UKG Pro WFM/ATOSS highly desirable Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)
WFM Technology & Solution Lead London UKG / ATOSS / SAP / Workday / MuleSoft / Boomi Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Technology & Solution Lead with strong expertise across workforce management, scheduling, absence management, and enterprise solution architecture. This role will play a key part in defining and owning the end-to-end technology solution across Time & Attendance, Scheduling, and Workforce Management platforms.The successful candidate will work closely with architecture, integration, configuration, and business teams to ensure scalable, secure, and high-performing solutions are delivered in line with enterprise standards and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Define the end-to-end solution architecture for T&A and Scheduling (core modules, interfaces, data flows, reporting). Own design for non-functional requirements: performance, scalability, auditability, security, privacy, availability. Define environment strategy (DEV/TEST/UAT/PRE-PROD/PROD), release approach, and deployment governance. Collaborate with Integration, Configuration, and Data teams to ensure build decisions align with architecture and standards. Lead technical design reviews and ensure alignment to enterprise architecture, identity/access management, and data platforms. Support issue resolution for complex defects, performance concerns, and integration failures. Ensure operational support model is defined (monitoring, alerts, batch schedules, runbooks). Experience Required 5+ years in HR/Workforce technology solutions with significant exposure to T&A/Scheduling platforms. Strong integration and data-flow knowledge between Time, HR, Scheduling, and Payroll systems. Excellent documentation and stakeholder communication skills (technical and non-technical). Experience with common platforms and middleware (e.g., UKG/ATOSS, SAP, Workday, Boomi, MuleSoft, CPI). Details: £750 P/D (Inside IR 35) Hybrid role (2 days P/W on-site)
May 20, 2026
Contractor
WFM Technology & Solution Lead London UKG / ATOSS / SAP / Workday / MuleSoft / Boomi Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Technology & Solution Lead with strong expertise across workforce management, scheduling, absence management, and enterprise solution architecture. This role will play a key part in defining and owning the end-to-end technology solution across Time & Attendance, Scheduling, and Workforce Management platforms.The successful candidate will work closely with architecture, integration, configuration, and business teams to ensure scalable, secure, and high-performing solutions are delivered in line with enterprise standards and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Define the end-to-end solution architecture for T&A and Scheduling (core modules, interfaces, data flows, reporting). Own design for non-functional requirements: performance, scalability, auditability, security, privacy, availability. Define environment strategy (DEV/TEST/UAT/PRE-PROD/PROD), release approach, and deployment governance. Collaborate with Integration, Configuration, and Data teams to ensure build decisions align with architecture and standards. Lead technical design reviews and ensure alignment to enterprise architecture, identity/access management, and data platforms. Support issue resolution for complex defects, performance concerns, and integration failures. Ensure operational support model is defined (monitoring, alerts, batch schedules, runbooks). Experience Required 5+ years in HR/Workforce technology solutions with significant exposure to T&A/Scheduling platforms. Strong integration and data-flow knowledge between Time, HR, Scheduling, and Payroll systems. Excellent documentation and stakeholder communication skills (technical and non-technical). Experience with common platforms and middleware (e.g., UKG/ATOSS, SAP, Workday, Boomi, MuleSoft, CPI). Details: £750 P/D (Inside IR 35) Hybrid role (2 days P/W on-site)
Technology Governance Lead (Risk, Compliance & Security) London Hybrid Up to £80,000 plus excellent bens We are looking for a Technology Governance Lead to drive a proactive, secure-by-default, and compliant-by-design culture across our technology organisation. Reporting to the Head of IT Transformation, this role will take ownership of technology risk, cyber governance, security oversight, and compliance assurance across platforms, delivery teams, and third-party services. This is a strategic and hands-on leadership role focused on improving governance maturity, strengthening resilience, enhancing audit outcomes, and ensuring technology risks are clearly understood, managed, and communicated across the business. The successful candidate will work closely with Engineering, Infrastructure, Product, Data, Security, and senior stakeholders to embed pragmatic governance practices that support delivery while maintaining strong control. Role & Responsibilities Technology Risk & Security Oversight Own and manage the organisation's technology risk landscape across applications, infrastructure, data, and third parties Maintain visibility of cyber risks, vulnerabilities, remediation activity, and emerging threats Ensure risks are identified, assessed, mitigated, and reported consistently Provide regular risk and governance reporting to senior leadership and governance forums Governance & Compliance Embed security, risk, and compliance controls into technology delivery processes Define and maintain governance standards, policies, and control frameworks Ensure technology changes align with internal policies and regulatory expectations Drive consistent governance practices across all technology teams Cyber Security & Resilience Oversee cyber security remediation activities and control improvements Ensure effective monitoring, incident management, and response processes are in place Support disaster recovery, resilience, and business continuity readiness Track and drive resolution of security vulnerabilities and audit findings Audit & Assurance Lead technology assurance activities including audits, internal reviews, and control testing Improve audit readiness through strong evidence management and documentation Act as the primary point of contact for technology risk, compliance, and audit matters Translate technical risks into clear business-level communication for senior stakeholders Continuous Improvement & Culture Promote a proactive risk and security culture across the organisation Embed accountability for governance, risk, and compliance across delivery teams Continuously improve governance processes to reduce friction while maintaining strong control Support awareness and education around technology risk and security best practice Skills & Experience Essential Skills Strong experience in technology governance, risk management, cyber security, or IT compliance Proven ability to implement and operate governance frameworks and control environments Experience managing technology risk across infrastructure, applications, cloud services, and third parties Strong understanding of cyber security principles, vulnerability management, and operational resilience Experience leading audits, assurance activities, and remediation programmes Ability to communicate complex technical risks clearly to senior business stakeholders Strong stakeholder management and influencing skills across technical and non-technical teams Good understanding of security and governance frameworks such as ISO 27001, NIST, COBIT, or similar Desirable Relevant certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Auditor, or similar Experience supporting cloud governance and modern technology environments Exposure to enterprise transformation or technology change programmes
May 20, 2026
Full time
Technology Governance Lead (Risk, Compliance & Security) London Hybrid Up to £80,000 plus excellent bens We are looking for a Technology Governance Lead to drive a proactive, secure-by-default, and compliant-by-design culture across our technology organisation. Reporting to the Head of IT Transformation, this role will take ownership of technology risk, cyber governance, security oversight, and compliance assurance across platforms, delivery teams, and third-party services. This is a strategic and hands-on leadership role focused on improving governance maturity, strengthening resilience, enhancing audit outcomes, and ensuring technology risks are clearly understood, managed, and communicated across the business. The successful candidate will work closely with Engineering, Infrastructure, Product, Data, Security, and senior stakeholders to embed pragmatic governance practices that support delivery while maintaining strong control. Role & Responsibilities Technology Risk & Security Oversight Own and manage the organisation's technology risk landscape across applications, infrastructure, data, and third parties Maintain visibility of cyber risks, vulnerabilities, remediation activity, and emerging threats Ensure risks are identified, assessed, mitigated, and reported consistently Provide regular risk and governance reporting to senior leadership and governance forums Governance & Compliance Embed security, risk, and compliance controls into technology delivery processes Define and maintain governance standards, policies, and control frameworks Ensure technology changes align with internal policies and regulatory expectations Drive consistent governance practices across all technology teams Cyber Security & Resilience Oversee cyber security remediation activities and control improvements Ensure effective monitoring, incident management, and response processes are in place Support disaster recovery, resilience, and business continuity readiness Track and drive resolution of security vulnerabilities and audit findings Audit & Assurance Lead technology assurance activities including audits, internal reviews, and control testing Improve audit readiness through strong evidence management and documentation Act as the primary point of contact for technology risk, compliance, and audit matters Translate technical risks into clear business-level communication for senior stakeholders Continuous Improvement & Culture Promote a proactive risk and security culture across the organisation Embed accountability for governance, risk, and compliance across delivery teams Continuously improve governance processes to reduce friction while maintaining strong control Support awareness and education around technology risk and security best practice Skills & Experience Essential Skills Strong experience in technology governance, risk management, cyber security, or IT compliance Proven ability to implement and operate governance frameworks and control environments Experience managing technology risk across infrastructure, applications, cloud services, and third parties Strong understanding of cyber security principles, vulnerability management, and operational resilience Experience leading audits, assurance activities, and remediation programmes Ability to communicate complex technical risks clearly to senior business stakeholders Strong stakeholder management and influencing skills across technical and non-technical teams Good understanding of security and governance frameworks such as ISO 27001, NIST, COBIT, or similar Desirable Relevant certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Auditor, or similar Experience supporting cloud governance and modern technology environments Exposure to enterprise transformation or technology change programmes
