Braxfield Recruitment Limited

Operations Support Coordinator Salary: £25,000 - £31,000 per annum (depending on experience) Location: NW London or Hertfordshire Contract: Permanent Are you looking to take your first step into the housing sector? Do you thrive in a busy, fast-paced environment where no two days are the same? If so, this could be a fantastic opportunity for you. We re working with one of the UK s leading housing providers to recruit an Operations Support Coordinator a role ideal for someone who s organised, proactive, and enjoys keeping things running smoothly behind the scenes. You don t need years of experience; what matters most is your attitude, communication skills, and ability to stay calm and effective in a dynamic workload. The Role As an Operations Support Coordinator, you ll play a key part in supporting the financial control of property services. This is a brilliant entry point into property services and social housing offering training, development and the chance to build a long-term career in a meaningful sector. Key Responsibilities Supporting with purchase orders, invoices and ensuring costs are recovered correctly. Updating systems with accurate information and running reports to track progress. Helping identify resource gaps and supporting quick problem-solving Providing first-line support to colleagues and stakeholders. Assisting with complaints resolution and ensuring a positive customer experience. Making sure all processes follow compliance, safety and regulatory standards. Contributing to performance improvements and smooth service delivery. About You You don t need specific housing experience as full training is provided. We re keen to speak to people who can bring: Strong organisational and multitasking skills. Confidence using multiple systems or databases. Great communication written and verbal. A calm, solution-focused mindset. Ability to work well under pressure in a busy environment. A genuine desire to deliver great customer service. Interest in housing, property services or community-focused work. What s on Offer Competitive salary: £25,000 - £31,000 per annum Permanent position with excellent development opportunities Hybrid working model with choice of office sites . A supportive, inclusive, and purpose-driven working culture If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.

Interim Fire Safety Manager Day Rate circa £550 - £600 Location: Hertfordshire Contract: Initially 3 months with vie to extend Our client, a well-established housing association with a strong commitment to resident safety and compliance, is seeking an experienced Interim Fire Safety Manager to provide specialist leadership and ensure the organisation continues to meet its statutory and regulatory fire safety obligations. This is a key role requiring a confident professional who can take ownership of fire safety performance across a diverse housing portfolio, support internal teams, and drive progress on critical safety actions. The Role Contract & Contractor Management: Oversee fire-related contracts, ensuring effective delivery, quality assurance and value for money. Manage relationships with external contractors, consultants and service providers. Technical Advice & Guidance: Act as the organisation s subject matter expert for fire safety, offering clear, pragmatic advice to operational teams, senior leaders and stakeholders. Systems & Compliance Oversight: Maintain and improve fire safety systems, processes and reporting frameworks to ensure full compliance with current legislation and best practice. FRA Action Management: Lead on reducing a backlog of Fire Risk Assessment (FRA) actions, ensuring timely planning, prioritisation and completion. Risk & Assurance: Support the organisation in meeting its regulatory duties, contributing to audits, assurance activities, and continuous improvement workstreams. About You Proven experience in fire safety management, ideally within social housing, property management, or similar regulated environments. Strong understanding of current UK fire safety legislation, standards and guidance (including the Fire Safety Act and Building Safety Act context). Demonstrable experience managing contractors and compliance-related service contracts. Excellent communication skills with the ability to translate technical information into clear, actionable guidance. A proactive, organised approach with the ability to rapidly assess priorities and drive progress. If you are an experienced fire safety professional available at short noticed and think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.

Repairs & Maintenance lead required to join a local authority in Surrey to manage the repairs service. This pivotal leadership role offers the opportunity to drive excellence in housing repairs and maintenance services across a diverse and vibrant community. Role Overview: As the Repairs Lead you will be responsible for overseeing the delivery of a high-quality, responsive repairs services across the authority s housing stock. You will lead four dedicated teams working across Voids, Disrepair, Damp & Mould and day-to-day managing substantial budgets and ensuring compliance with H&S and CDS regulations and standards. Your leadership will be instrumental in enhancing resident satisfaction and operational efficiency. Key Responsibilities: Lead and manage the repairs service, ensuring timely and cost-effective delivery of maintenance works. Develop and implement strategies to improve service delivery and resident satisfaction. Manage and monitor budgets, value for money and financial compliance. Oversee the performance of repairs contractors, ensuring adherence to service standards and value for money. Ensure compliance with health and safety regulations and building safety standards. Provide regular reports and updates to senior management and stakeholders. The ideal candidate will possess: Proven experience in managing housing repairs and maintenance services within a local authority or housing association. Strong leadership and team management skills. Excellent communication and stakeholder engagement abilities. In-depth knowledge of relevant legislation and compliance requirements. A commitment to continuous improvement and innovation in service delivery. How to Apply: If this position sounds of interest, please submit your CV and a member of the Braxfield team will be in contact to discuss the role in more detail.

Interim Maintenance Surveyor Day Rate: £300 - £350 a day dependant on experience Location: Guildford Area Braxfield Recruitment have teamed up with a leading Housing Provider to source an experienced and talented day to day maintenance surveyor to join their team. The Role As the Interim Day-to-Day Maintenance Surveyor, you will be responsible for the effective delivery of responsive repairs and planned maintenance across the property portfolio. The role is operational and customer-focused, ensuring properties are maintained to a safe, compliant, and high standard. Key responsibilities will include: Managing day-to-day responsive repairs and maintenance works Carrying out property inspections, defect diagnosis, and condition surveys Preparing schedules of work and specifications Monitoring contractor performance, quality, costs, and compliance Ensuring works meet statutory, health & safety, and local authority standards Liaising with tenants, leaseholders, contractors, and internal stakeholders Supporting the delivery of service improvements and performance targets Ideal Candidate: To be considered for this interim opportunity, you will ideally have: Proven experience working as a Maintenance Surveyor within a social housing environment Strong technical knowledge of building maintenance and repairs Experience managing external contractors and service-level agreements A sound understanding of health & safety, compliance, and housing legislation Excellent communication and stakeholder management skills The ability to hit the ground running in a fast-paced, operational role Relevant qualifications in building surveying, construction, or a related discipline are desirable, and professional membership (e.g. RICS, CIOB) is advantageous but not essential. If you are an experienced day to day maintenance surveyor that is currently or will soon be available please submit your CV and a member of the Braxfield team will be in contact to discuss the Maintenance Surveyor role in more detail.

Interim Voids Surveyor Day Rate: £300 - £350 a day dependant on experience Location: Guildford Area Braxfield Recruitment are working with a leading Housing Provider to recruit an efficient and knowledgeable voids surveyor to join their team. The Role As the Interim Voids Surveyor, you will take responsibility for the inspection, specification, and delivery of works required to return vacant properties to a lettable standard within agreed timescales and budgets. Key responsibilities will include: Carrying out pre- and post-void property inspections Diagnosing defects and assessing required works to meet lettable standards Preparing detailed schedules of work and cost estimates Instructing, monitoring, and managing contractors delivering void works Ensuring works comply with health & safety legislation and housing standards Monitoring performance against void turnaround targets and budgets Liaising with housing teams, contractors, and other stakeholders to support timely re-lets Signing off completed works and ensuring quality standards are met Ideal Candidate: To be successful in this role, you will ideally have: Proven experience as a Voids Surveyor within a social housing setting Strong technical knowledge of building maintenance and refurbishment works Experience managing contractors and voids programmes A good understanding of housing standards, compliance, and health & safety requirements Excellent organisational and communication skills The ability to work autonomously and manage a high-volume workload A relevant qualification in building surveying, construction, or a related discipline is desirable. Professional membership (e.g. RICS, CIOB) is advantageous but not essential. If you are an experienced voids surveyor that is currently or will soon be available please submit your CV and a member of the Braxfield team will be in contact to discuss the Voids Surveyor role in more detail.

Interim Multi-skilled Trades Operative Day Rate: £180 £220 a day dependant on experience Location: Guildford Area Braxfield Recruitment are working alongside a leading Housing Provider to recruit a Multi-skilled Trades Operative, ideally with a core plumbing or carpentry background, to join their team. The Role As an Interim Multi-Skilled Operative, you will be responsible for carrying out a variety of day-to-day repairs and maintenance works across the property portfolio, ensuring properties are maintained to a safe and habitable standard. Key responsibilities will include: Delivering responsive and planned maintenance works across occupied and void properties Undertaking a range of multi-trade tasks, with a primary focus on plumbing or carpentry Carrying out repairs such as first and second fix plumbing, bathroom/kitchen repairs, doors, locks, flooring, and general carpentry Diagnosing faults and completing works efficiently on a right-first-time basis Ensuring all works are completed in line with health & safety requirements Providing a customer-focused service when working in tenants homes Accurately completing job records and reports Ideal Candidate: To be considered for this interim role, you will ideally have: A recognised trade background in plumbing or carpentry Proven experience working as a multi-skilled operative within a social housing environment The ability to carry out a range of secondary trade repairs to a good standard Strong knowledge of health & safety and safe working practices A full UK driving licence (essential) Good communication skills and a professional, customer-focused approach Relevant trade qualifications (e.g. NVQ / City & Guilds) are highly desirable. If you are an experienced Multi-skilled trades operative with a core background in plumbing or carpentry and that is currently or will soon be available, please submit your CV and a member of the Braxfield team will be in contact to discuss the Maintenance Surveyor role in more detail.

Maintenance Surveyor Salary: £42,000 £52,000 per annum (depending on experience) Location: NW London but willing to travel around London Contract: Permanent We re working in partnership with a Leading London Based housing providers to recruit a talented and motivated Maintenance Surveyor to join their team on a permanent basis. This is a fantastic opportunity for a technically skilled surveyor with expertise in responsive repairs, void management, and damp and mould diagnosis, to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role As a Maintenance Surveyor, you ll be responsible for diagnosing building defects, specifying works, and managing responsive repairs, void refurbishments, and planned maintenance projects. You ll ensure homes remain safe, compliant, and in excellent condition providing a service that delivers real value for money and excellent customer outcomes. Working with a medium level of autonomy, you ll make day-to-day operational decisions to ensure service performance, resident satisfaction, and compliance with SNG s maintenance and safety standards. Key Responsibilities Diagnose, specify, and manage repairs and maintenance projects across a diverse housing portfolio. Carry out property inspections to identify defects, including damp and mould issues, ensuring appropriate remedial action is taken. Oversee contractors and consultants to ensure works are delivered to the required quality, on time, and within budget. Manage void properties, ensuring efficient turnaround and compliance with void standards. Contribute to continuous improvement initiatives, risk management, and operational efficiency. Undertake technical audits and performance reviews to drive quality and compliance across the supply chain. Support the Technical Manager with complex queries, ensuring a consistent, resident-focused service. Ensure accurate financial and compliance reporting, maintaining robust record-keeping in line with organisational asset management systems. Promote a culture of building safety, collaboration, and resident engagement across all maintenance activities. About You Qualified to HNC level (or equivalent) in a building-related discipline. Experienced in responsive and planned maintenance, void management, and defect diagnosis (including damp and mould). Excellent technical knowledge of housing maintenance, building pathology, and construction practices. Strong understanding of health & safety, landlord and tenant responsibilities, and relevant compliance legislation. Effective communicator with the ability to engage positively with residents, contractors, and colleagues. Skilled in contract administration, cost control, and ensuring value for money in service delivery. Ideally, a member or technical member of RICS (TechRICS) or working towards professional accreditation (desirable, not essential). What s on Offer Competitive salary: £42,000 £52,000 per annum Permanent position with excellent development opportunities A supportive, inclusive, and purpose-driven working culture The opportunity to directly impact housing quality and resident satisfaction across London. If you think this could be the right role for you then contact us with our most up t date CV and one of the team will be in touch to discuss further.