Coventry University

Competitive starting salary from £34,013 up to £41,667 per annum (dependent upon experience) with potential to progress. A discretionary range for candidates with exception experience can be discussed/considered Our Mission Coventry University is a global Education Group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our stu

Competitive starting salary from £34,013 up to £41,667 per annum (dependent upon experience) with potential to progress. A discretionary range for candidates with exception experience can be discussed/considered Our Mission Coventry University is a global Education Group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. CU?Recruitment and Admissions Limited (part of the Coventry University Group) is building a new approach to student recruitment to achieve stretching student recruitment targets, while establishing strategies that position Coventry University Group as a dominant local, national and international recruiter. The Role TheSenior Conversion Manager Applicant Experience (UK)will be responsible for leading the development and implementation of effective conversion strategies that guide UK applicants seamlessly from initial enquiry through to enrolment. This role is central to enhancing the UK applicant journey through a sales through service approach, providing personalised, data-informed touchpoints and initiatives that build confidence, strengthen engagement and drive enrolment outcomes. The postholder will manage and motivate a team of Conversion Specialists, ensuring the delivery of high-quality, customer-focused activities that support ambitious UK recruitment targets. Working collaboratively with course teams, marketing, recruitment, admissions, and student ambassadors, the Senior Conversion Manager will oversee UK conversion campaigns and events, ensuring alignment with institutional priorities and delivering an outstanding applicant experience that reflects the needs and expectations of the UK market. The UK Conversion function plays a central role in supporting applicants from initial enquiry through to enrolment. Using a sales through service approach, we deliver tailored, student-focused interactions that build trust and drive outcomes across the applicant journey. This function comprises two key areas: Customer Onboarding operating as a contact centre, responsible for high-quality, responsive applicant communications. Applicant Experience delivering strategic, targeted campaigns and initiatives aligned with the offer-making and decision-making process. This role oversees the Applicant Experience side of UK Conversion. This is a hybrid role based in our Coventry Campus. Our Successful Candidate The successful candidate will be able to demonstrate: Proven experiencein UK student recruitment or conversion, achieving strong results in a competitive, target-driven environment. Leadership and team management skills, with the ability to inspire, develop and lead high-performing teams. Strategic and analytical capability, using data and market insights to inform decisions and optimise conversion outcomes. Excellent communication and stakeholder management, with the confidence to influence and collaborate effectively across academic and professional teams. Comprehensive understandingof the UK higher education landscape and applicant decision-making behaviours. Adaptability, creativity and a customer-focused mindset, ensuring a high-quality, engaging applicant experience. The Benefits As a staff member of CU Recruitment and Admissions Limited, you will have access to a wide range of industry leading rewards and benefits which includes: Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up to 5 additional days Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fees for staff dependants CU Reward Scheme Discounts across a range of High Street/ Online Retailers Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. Closing Date: 4 January 2026 JBRP1_UKTJ

London, between Dagenham and Greenwich Competitive starting salary from £75,312 up to £77,396 per annum (dependent upon experience) with potential to progress. A discretionary range for candidates with exception experience can be discussed/considered Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us. At CU Group (part of Coventry University Educational Group) we are firmly focused on preparing students for successful careers, in the context of the industry's current and future demands. The Role Based on campus in CU London, between Dagenham and Greenwich this role will report to and work closely with the Chief Academic Officer, and liaise with others across our multi-campus operation, the university group and external business and communities. You will take the lead on all aspects of the delivery, development and enhancement of the academic offer and external commitments at CU London. You will ensure CU London has a high-quality, sustainable, employer-engaged, demand-driven and attractive academic offer that is appropriate for the local and regional context, attracting students locally, regionally, nationally and internationally. You will drive CU London to be sector leading in terms of student experience. You will be a key member of the Senior Management Team in CU London and the CU Group Executive Team across CU Group and engage with wider company and university activities where appropriate to the role. Within its local / campus focus, as the Senior Leader with campus responsibility, you will lead the development and diversification of the London campuses, reflecting the place and circumstance that it operates. This role will join existing and developing new forums for business and community engagement and represent the campus in local and educational business groups. Through these groups, the Academic Director will actively seek out opportunities to co-create and develop opportunities to enrich and diversify the offer at CU London. Will take a leading and ambassadorial role and be the face of CU London, establishing new opportunities and co-create activities within the wider University to diversify the offer. Also leading on our Civic Duties associated with our amazing building in Dagenham. Our Successful Candidate: You will be self-disciplined and determined to lead, manage, and develop CU London's academic team to ensure they are highly effective, reflective, efficient, and high performing across the full range of performance metrics. You will also lead in conjunction with multi-campus academic staff on new programme developments, major amendments and where necessary manage withdrawal, ensuring changes are aligned to current and future demand, informed through evidence-based decision making, and enable student recruitment targets to be achieved. This role is based across the Coventry University London (part of CUG) campuses in Dagenham and Greenwich. The Benefits As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes: Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up to 5 additional days Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fee's for staff dependants CU Reward Scheme - Discounts across a range of High Street/ Online Retailers New Electric Car Scheme Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. We look forward to hearing from you! Closing Date: 16 January 2026.