Turning Point

Job Introduction We're committed to delivering inclusive, high-quality, and user-centred digital solutions that make a meaningful difference to the people and communities we support. We're now recruiting for a Test and Release Lead , a critical role within our growing digital product and experience function. This role will lead quality assurance, testing, and release management across our digital estate, including websites, digital products, IT services, release packages, and automation solutions. Working closely with product, experience, engineering, service transition, and operational teams, you'll help embed a strong culture of quality, ensuring that digital solutions and new releases are accessible, secure, reliable, and fit for purpose from discovery through to live service and ongoing improvement. This is an exciting opportunity for someone passionate about modern testing practices, continuous improvement, and building scalable quality capability in a purpose-driven organisation. The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings. Main Responsibilities As Test and Release Lead, you will: Define and improve test strategies covering functionality, performance, security, accessibility, and user experience. Plan and manage end-to-end testing across websites, digital products, and automation initiatives. Lead all testing phases: system, integration, regression, accessibility, usability, performance, security, and UAT. Maintain test plans, cases, and scripts aligned to requirements and user stories. Track and resolve defects, collaborating with developers and product owners. Embed QA within agile delivery cycles for continuous improvement. Coordinate release processes, including planning, scheduling, and readiness checks. Support CI/CD pipelines and champion test automation and modern QA practices. Manage quality risks (accessibility, security, data privacy) and maintain documentation for compliance. Promote a strong quality mindset and continuous learning across teams. The Ideal Candidate You'll be someone who: Have proven experience leading QA across digital products, websites, services, and automation. Understand testing methodologies, tools, and both manual and automated approaches. Be skilled in functional and non-functional testing, including accessibility, performance, and security. Know accessibility standards and inclusive design. Have experience in agile, cross-functional teams. Communicate product quality and risk clearly to support release decisions. Be analytical, detail-oriented, proactive, and collaborative. Desirable experience includes test automation frameworks, low-code/no-code platform testing, CI/CD pipelines, release management, and experience in health, care or third-sector digital services. Testing or QA certifications are welcomed but not essential - we value practical experience, sound judgement, and a strong quality mindset above all. Why Join Us? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Test and Release Lead - Role Profile.pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. This is a FTC for 12 months. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2 Deputy Clinical Lead and deputising to the service Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working. Role Responsibility The role involves oversight of the Step 3 team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. This is a FTC for 12 months. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2 Deputy Clinical Lead and deputising to the service Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working. Role Responsibility The role involves oversight of the Step 3 team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2/3 Team Leaders deputising to the Strategic Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3 days in the office. Role Responsibility The role involves oversight of the clinical team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the strategic clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2/3 Team Leaders deputising to the Strategic Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3 days in the office. Role Responsibility The role involves oversight of the clinical team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the strategic clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply

Job Introduction Turning Point is a leading social enterprise committed to making a difference in people's lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You'll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities Manage and coach the payroll team to deliver accurate and timely payroll services Support the Payroll Manager and process end-to-end payroll in their absence Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues Oversee pension processing, including NHS and LGPS schemes Develop and monitor SLAs for payroll, reporting monthly and driving improvements Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements Build strong relationships with internal and external stakeholders to enhance service delivery Lead process improvement initiatives and train colleagues on new processes About You Proven leadership experience within a payroll environment Strong analytical skills with the ability to interpret complex data and trends Knowledge of payroll regulations and statutory requirements Proficient in Office 365 and comfortable with process improvement initiatives Level 5 CIPP qualification or equivalent experience (advantageous) Enthusiastic, solution-oriented, and committed to delivering outstanding customer service Why Join Us? At Turning Point, we value innovation, inclusion, and continuous improvement. You'll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Payroll Manager .pdf Apply

Job Introduction Turning Point is a leading social enterprise committed to making a difference in peoples lives.We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in o

Job Introduction Turning Point is a leading social enterprise committed to making a difference in peoples lives.We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months click apply for full job details

Job Introduction Turning Point is a leading social enterprise committed to making a difference in people's lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You'll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities Manage and coach the payroll team to deliver accurate and timely payroll services Support the Payroll Manager and process end-to-end payroll in their absence Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues Oversee pension processing, including NHS and LGPS schemes Develop and monitor SLAs for payroll, reporting monthly and driving improvements Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements Build strong relationships with internal and external stakeholders to enhance service delivery Lead process improvement initiatives and train colleagues on new processes About You Proven leadership experience within a payroll environment Strong analytical skills with the ability to interpret complex data and trends Knowledge of payroll regulations and statutory requirements Proficient in Office 365 and comfortable with process improvement initiatives Level 5 CIPP qualification or equivalent experience (advantageous) Enthusiastic, solution-oriented, and committed to delivering outstanding customer service Why Join Us? At Turning Point, we value innovation, inclusion, and continuous improvement. You'll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Payroll Manager .pdf Apply

Job Introduction We have 3 exciting opportunities to join our services in Salford and Bolton where we provide 24 hour supported living for people (adults) that live with Learning Disabilities and additional health issues. As the Team Manager you will have management responsibility for a team of 3 services, supporting approximately 9 people. We support people with daily living activities, such as, taking part in various activities, support with medication, washing and dressing etc. Everyone's needs are critical to live their way of life but at Turning Point, we pride ourselves in our strong focus on supporting people to set goals and achieve the outcomes they want, whatever they may be. We believe that this focus enables people to be 'Inspired by possibility'. It is one of our core values as a company. Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference - not a profit organisation. Whatever your reason, you'll enjoy working with like-minded people who believe in inspiring people to create positive change. Please note you must have experience in leading a team to be considered for this role. Role Responsibility As Team Manager you will have responsibility to support your senior support workers and support workers. You will provide practical and visible leadership throughout the day. You will work collaboratively with other Team Managers and your Supported Living Manager to ensure high quality support is provided in line with our extensive and person centred support plans. Responsibilities will include: The ability to inspire colleagues and create the culture to drive high quality support To work within agreed financial and legislative frameworks, including but not limited to, roster management, weekly finance and medication checks, health and safety checks, organisational and CQC compliance in relation to keeping people safe etc. A track record of supporting and empowering people to live more independently in their community developing positive outcomes for those being supported including those that live with various needs including autism learning disabilities, complex physical or health needs. The ability to communicate effectively to a range of stakeholders. Willing to work towards NVQ level 4/5 qualification. To operate flexibly as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff. The Ideal Candidate Building on your experience of working with people with learning disabilities, you'll set, maintain, and develop standards as part of our service. As a Team Manager, your focus will always be on ensuring the delivery of consistently high-quality services - all within a challenging, but very rewarding environment. In this varied Team Manager role, you'll also carry out risk assessments, implement Support Plans and provide operational management. Essential: Demonstratable leadership skills and flexible and adaptable leadership style; In depth understanding and ability to performance manage the functions of the team Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support; Strong organisational, time management and prioritisation skills; Ability to remain calm and resilient in high pressure environments; Desirable: Previous experience managing similar service/team Management qualification or equivalent Willing to work towards NVQ level 4/5 qualification. About us What benefits will I receive? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year increasing to 34 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Team Manager Role Profile and Job expectations (1).pdf Apply