ao.com

35 job(s) at ao.com

ao.com Crewe, Cheshire
Aug 20, 2026
Full time
About The Role Making customers happy is at the heart of everything we do. As a Customer Service Specialist at AO you will be the main point of contact for all customer issues and enquiries. We treat every customer like our gran, and we'll trust you to do the right thing. With support from the whole team around you including wider departments you will have the tools you need to provide the best customer service possible. Salary: £24,940.50 per annum Shift pattern: 5 days out of 7 Hours: 37.5 per week (between 8am and 8pm) Job type: Full time and permanent contract Location: Weston Road Crewe, Cheshire,CW1 6GH Here's What You Can Expect To Be Doing You will be focussed on providing excellent customer service by answering all customer calls and provide a positive outcome on all queries making decisions your mum would be proud of, along with day-to-day queries and solving each problem with a smile. As a great listener, you'll quickly build connections, and take a personal approach to all calls. Doing a mix of Inbound calls and Outbound calls making sure our customers deliveries fall in line with lead times, our postcode matrix and survey requirements to ensure each delivery is set up for success. A Few Things About You We are looking for someone who really cares about the service that we deliver to our customers, being driven to achieve set KPI's while remaining customer focused. Although a contact centre background is not essential for this role, You will need to have a clear understanding of what makes great customer service and have some customer service skills. Having the ability to listen and understand customers, having strong communication skills is essential with a can-do attitude. We know we work better when were together, so all our AOer's come into the office across all 7 days. We collaborate more easily, have continual conversations were more creative, give better support and all this makes us more motivated and even better at what we do. A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too.We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our Benefits We have designed out benefits to cover everything from big moments to little help. As well as the essentials, like pensions and holidays, we've got out little own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO benefits page; 33 days holiday Chance to win free tickets ever month at the AO arena Subsidized gym membership At least 5% pension contribution Simply Health cover with standard package but options to upgrade
ao.com Crewe, Cheshire
Aug 20, 2026
Full time
About The Role At AO, we're passionate about making life easier for our customers. Every day, our teams work behind the scenes to deliver brilliant service and ensure everything runs smoothly from click to delivery and installation. We're looking for a highly organised and analytical Route Planner to join our Premium Installations team. You'll plan and optimise routes across our Gas and Electric fleets, helping deliver excellent customer service while maximising efficiency. Working closely with operational teams, you'll manage route changes, monitor capacity and support escalations to keep our installation network running smoothly. If you thrive in a fast-paced environment, enjoy solving planning challenges and love working collaboratively, we'd love to hear from you. Job Type: Full time and permanent contract Shift Pattern: 4 on 4 off / 6am- 6pm Hours: 40.25 Here's What You Can Expect To Be Doing Plan, optimise and schedule the final premium installation plan for Gas and Electric fleets Manage escalations and special requests with Installation teams. Optimise routes using Paragon software to maximise efficiency and customer service. Review and approve final routing plans, ensuring all legal, operational and business constraints are met Monitor regional capacity and adjust plans to meet changing demands Collaborate with operational teams to maintain delivery performance and minimise service disruption AO is for Everyone We should all feel like we belong. That's why we're creating a welcoming and inclusive place to work. We know that being different together is our superpower and we celebrate that because it makes us stronger, more creative, and better at what we do.We welcome applications from everyone, so we can make reasonable adjustments to our interview process that meet your needs. And our hybrid working model is set up so you've got the flexibility to get that work-life balance just right. Our Benefits 24 Days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days( x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page
ao.com Potters Bar, Hertfordshire
Aug 19, 2026
Full time
Fuel your future with AO - and unlock serious earning potential. We're all about making work, work for you. With a shift pattern designed for real life, you'll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you'll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses A £4,000 welcome bonus just for joining the team Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year. It's everything you need to power your career forward, with a team that's got your back every step of the way. Location: The Heights, Unit 1, Cranbourne Industrial Estate, Cranborne Road, Potters Bar, EN6 3JN Here's What You Can Expect To Be Doing As an AO Gas Engineer, you'll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You'll be installing gas and electrical products safely and efficiently - no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. A Few Things About You You'll need to have: A full UK driving licence with no more than 6 points To be over 21 for insurance purposes At least 1 years' experience in gas installations It'd be great if you also have: Some experience installing electrical appliances (but don't worry - we'll give you all the training you need to get up to speed) What's in it for you: At AO, we've designed our benefits to make life easier, inside and outside of work. A 4 on, 4 off shift pattern with 24 days holiday - you'll work less than half the year. A company van with fuel paid for, so you're ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs Help at Hand - access to a 24/7 GP and wellbeing support The option to buy extra holidays for even more flexibility A cycle to work scheme to support a healthier commute Wage stream access, putting you in control of your money every step of the way - access your earnings when you need them, not just on payday Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And that's not all - there's plenty more to discover when you join the team.
ao.com Potters Bar, Hertfordshire
Aug 19, 2026
Full time
AO Gas Engineer role: You'll head out on the road with one of our drivers, visiting customers in their homes and bringing appliances to life. You'll install gas and electrical products safely and efficiently - no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. AO offers a 4 on, 4 off shift pattern with 24 days holiday, a company van with fuel paid for, and on-call support from our expert technical team.
ao.com Crewe, Cheshire
Aug 17, 2026
Full time
About The Role Permanent Days 12-Hour Shifts Crewe At AO, we're all about keeping things simple, doing the right thing and making life easy for our customers and our people. We're looking for an experienced MHE Trainer to join our busy logistics operation in Crewe. Whether you're an established MHE Instructor or you've previously held an instructor qualification and are looking to get back into training, we'd love to hear from you. This is a fantastic opportunity to use your expertise to develop colleagues, improve safety standards and help create high-performing teams across our operation. We have opportunities available on both permanent days working a 12-hour shift pattern. Here's What You Can Expect To Be Doing As an Operational Trainer, you'll play a vital role in developing our people and ensuring they have the skills, knowledge and confidence to work safely and effectively. You'll: Deliver engaging practical and classroom-based training Lead inductions for new starters and agency colleagues Train, assess and re-certify colleagues on MHE equipment Support compliance with health and safety standards across the site Maintain accurate training records and certification data Work closely with Operational, HR and Health & Safety teams Identify opportunities to improve training effectiveness and operational performance Ensure mandatory training requirements are completed across your shift A Few Things About You We're looking for someone who is passionate about developing others, confident in front of groups and able to adapt their approach to suit different learning styles. Essential Full UK Driving Licence Experience operating MHE within a warehouse or logistics environment Strong understanding of health and safety requirements Experience delivering practical training and coaching Excellent communication and relationship-building skills Qualifications Accredited MHE Instructor qualification (RTITB, ITSSAR or AITT) preferred Previously held an MHE Instructor qualification that's now expired? Don't let that stop you applying. We're happy to speak with experienced candidates and support the right person in becoming up to date and operational again. Desirable Manual Handling Instructor qualification Level 3 Assessing qualification (or equivalent) Experience within a fast-paced warehouse, logistics or distribution environment Our Benefits We've designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we've got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. 24 days holiday (Excluding Bank Holidays) At least 5% contribution pension scheme Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.
ao.com Binley Woods, Warwickshire
Aug 11, 2026
Full time
About The Role £55,000 Permanent Coventry Join AO's New Solar Installation Team We're building something new. As AO expands into residential solar installations, we're looking for experienced Scaffolders to help us deliver safe access solutions for customers across the UK. This isn't large commercial projects or long-term site work. You'll be working on domestic properties, erecting and dismantling scaffolds that allow our Solar Installation Teams to safely install rooftop solar systems. We're looking for scaffolders who take pride in their work, work safely, and understand the importance of representing a trusted brand in customers' homes. A Typical Day You'll start from your local depot, collect your materials and head out with your mate to residential customer properties. You'll install the required scaffold, liaise with the Solar Team, ensure everything is safe and compliant, and move on to the next job. Once installation work is complete, you'll return to dismantle and clear the scaffold. No two days are the same, but every day you'll play a key part in helping customers switch to renewable energy. Here's What You Can Expect To Be Doing Erecting, adapting and dismantling domestic scaffolding systems on residential properties. Installing temporary roof edge protection and safe access platforms. Working closely with Solar Installation Teams to ensure scaffolds meet the requirements of each job. Loading and unloading scaffold equipment and ensuring vehicles are organised and stocked. Carrying out pre-work safety checks and identifying site hazards. Inspecting scaffold structures and ensuring compliance with current regulations and company standards. Always maintaining a clean and professional working environment. Providing excellent customer service whilst working at occupied residential homes. Working efficiently to meet installation schedules without compromising safety. Supporting your mate and wider team to ensure jobs are completed right first time. A Few Things About You CISRS Scaffolder Blue Card. Proven scaffolding experience. Experience erecting and dismantling domestic scaffolds. Strong understanding of safe working practices and working at height. Full UK Driving Licence. Good physical fitness and ability to carry out manual work. Positive attitude and strong team ethic. Our Benefits We ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we ve got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. • 33 days holiday • At least 5% contribution pension scheme • Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.
ao.com Larkhall, Lanarkshire
Aug 11, 2026
Full time
About the role: Love keeping things running smoothly? Enjoy solving problems and being the person people turn to when they need help? We're looking for a Transport Operations Lead to help keep our Larkhall operation moving. You'll be a key point of contact for our self-employed delivery crews, supporting them throughout the day while making sure our vehicles stay safe, compliant and ready to deliv click apply for full job details
ao.com Exeter, Devon
Aug 10, 2026
Contractor
Become a Self-Employed Driver with AO! Be your own boss. Build your own brand. Hit the road your way. If the open road feels like a mate, and you love the idea of choosing when you work (and who you work with!), then becoming a Self-Employed Driver with AO could be right up your street. Why drive with AO? Because this isn't just delivery - it's an opportunity to build your own business while being part of a well-loved electric retailer with a cracking reputation. Here's what's waiting for you: Freedom & Flexibility Work when you want. Choose the shifts that suit your life. The more you put in, the more you can earn - simple as that. Make More by Being Brilliant Think of yourself as a customer-service superstar? Perfect. You can even generate cash for those sparkling 5 reviews customers leave after you've made their day. Bring a Mate Along Got a friend or family member who wants in? Awesome - build your own two-person dream team! No mate available? No stress. We've got trusted delivery partners ready to step in and pair you up. Work That's Hard But Worth It This is a physical role - no sugar-coating. But the reward? Big potential, real independence, and the pride of running your own show. A few things about you: Nothing complicated - just: Over 21 years old Eligible to work in the UK A full UK licence with no more than 6 points Van experience is ideal, but if you're a confident driver with 12+ months on the road, we'd still love to hear from you! Ready to Take the Wheel? If you're up for building something brilliant, delivering smiles, and growing your own brand with AO behind you We want to hear from you!
ao.com Stoke-on-trent, Staffordshire
Aug 10, 2026
Full time
About The Role At AO, we don't just deliver appliances - we deliver awesome . Behind every great delivery is a brilliant team, and we're proud to create a place where people feel supported, valued, and able to be their best. We're looking for skilled FLT Drivers to join our Nights Team in Alsager click apply for full job details
ao.com Basildon, Essex
Aug 08, 2026
Full time
Fuel your future with AO - and unlock serious earning potential. We're all about making work, work for you. With a shift pattern designed for real life, you'll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you'll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses A £2,000 welcome bonus just for joining the team Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year It's everything you need to power your career forward, with a team that's got your back every step of the way. Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: As an AO Gas Engineer, you'll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You'll be installing gas and electrical products safely and efficiently - no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time A Few Things About You: You'll need to have: A full UK driving licence with no more than 6 points CCN1 & CKR1 qualifications To be over 21 for insurance purposes At least 1 years' experience in gas installations It'd be great if you also have: Some experience installing electrical appliances (but don't worry - we'll give you all the training you need to get up to speed) Our Benefits: At AO, we've designed our benefits to make life easier, inside and outside of work: A 4 on, 4 off shift pattern with 24 days holiday - you'll work less than half the year. A company van with fuel paid for, so you're ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. A competitive pension scheme. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs Help at Hand - access to a 24/7 GP and wellbeing support The option to buy extra holidays for even more flexibility A cycle to work scheme to support a healthier commute Wage stream access, putting you in control of your money every step of the way - access your earnings when you need them, not just on payday Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And that's not all - there's plenty more to discover when you join the team Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.
ao.com Newport, Gwent
Aug 07, 2026
Full time
Fuel your future with AO - and unlock serious earning potential. We're all about making work, work for you. With a shift pattern designed for real life, you'll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you'll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses A £2,000 welcome bonus just for joining the team Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year It's everything you need to power your career forward, with a team that's got your back every step of the way. Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: As an AO Gas Engineer, you'll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You'll be installing gas and electrical products safely and efficiently - no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time A Few Things About You: You'll need to have: A full UK driving licence with no more than 6 points CCN1 & CKR1 qualifications To be over 21 for insurance purposes At least 1 years' experience in gas installations It'd be great if you also have: Some experience installing electrical appliances (but don't worry - we'll give you all the training you need to get up to speed) Our Benefits: What's in it for you At AO, we've designed our benefits to make life easier, inside and outside of work: A 4 on, 4 off shift pattern with 24 days holiday - you'll work less than half the year. A company van with fuel paid for, so you're ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. A competitive pension scheme. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs Help at Hand - access to a 24/7 GP and wellbeing support The option to buy extra holidays for even more flexibility A cycle to work scheme to support a healthier commute Wage stream access, putting you in control of your money every step of the way - access your earnings when you need them, not just on payday Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And that's not all - there's plenty more to discover when you join the team Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.
ao.com Coundon, County Durham
Jul 31, 2026
Full time
Fuel your future with AO and unlock serious earning potential. We re all about making work, work for you. With a shift pattern designed for real life, you ll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you ll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses. A £4,000 welcome bonus just for joining the team. Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year. It s everything you need to power your career forward, with a team that s got your back every step of the way. Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: As an AO Gas Engineer, you ll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You ll be installing gas and electrical products safely and efficiently no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. A Few Things About You: You ll need to have: A full UK driving licence with no more than 6 points. CCN1 & CKR1 qualifications. To be over 21 for insurance purposes. At least 1 years experience in gas installations. It d be great if you also have: Some experience installing electrical appliances (but don t worry we ll give you all the training you need to get up to speed. Our Benefits: What s in it for you At AO, we ve designed our benefits to make life easier, inside and outside of work: A 4 on, 4 off shift pattern with 24 days holiday you ll work less than half the year. A company van with fuel paid for, so you re ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. A competitive pension scheme. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs. Help at Hand access to a 24/7 GP and wellbeing support. The option to buy extra holidays for even more flexibility. A cycle to work scheme to support a healthier commute. Wage stream access, putting you in control of your money every step of the way access your earnings when you need them, not just on payday. Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder. And that s not all there s plenty more to discover when you join the team. Location: Western Industrial Estate, Westerton, Bishop Auckland, DL14 8AH Click Apply now to join our family and find out more about the Gas Installations Engineer role.
ao.com Luton, Bedfordshire
May 29, 2026
Contractor
About The Role: We're looking for a proactive Day Shift Supervisor to keep our warehouse operations running smoothly and ensure every customer receives their appliance on time. You'll take ownership of preparing delivery and installation runs each morning, monitoring progress throughout the day, and resolving any issues quickly and professionally click apply for full job details
ao.com Swanscombe, Kent
May 19, 2026
Contractor
About The Role: At AO, we re all about making sure our customers get their appliances on time, every time and that s where you come in! As a Day Shift Supervisor, you ll keep our warehouse running like clockwork and make sure every delivery and installation is ready to roll each morning. You ll take a hands-on approach in our self-loading depot, making sure our vehicles are safe, legal, and good to go. Throughout the day, you ll track any issues, support our Drivers, and work closely with our Quality and People teams to keep everything moving smoothly. If you re organised, proactive, and love being at the heart of the action, this is your chance to make a real impact. Salary: From £26,000.00 to £29,000.00 per annum Shift pattern: 5on 3 off 5 on 2 off Hours: 40 hours per week Start and finish time: 1pm-10pm (PM shift) Job Type: Full time and permanent contract Location: Northfleet Industrial Estate,Lower Road, Northfleet, Gravesend, DA11 9SR Here's What You Can Expect To Be Doing: Complete daily in-house reports for the Depot Manager Check all vehicles leaving the depot meet transport legislation and security requirements. Ensure all members (employed and self-employed) comply with training standards Conduct alcohol testing when required Communicate professionally with Drivers, resolving queries promptly. Carry out transport debriefing for vehicles returning from delivery and installation runs. Manage transhipping and reloads effectively. Challenge vehicle issues or damages with Drivers. Make operational decisions in the absence of the Depot Manager to maintain performance and service. React quickly to information and solve problems independently. A Few Things About You: Strong understanding of transport legislation and logistics operations. Ability to build positive relationships under pressure. Excellent decision making and problem solving skills. Clear and confident communication skills, both verbal and written. Competent in Microsoft Office, particularly Excel. Our Benefits: 31 days holiday 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page.
ao.com Peterborough, Cambridgeshire
May 19, 2026
Full time
Fuel your future with AO and earn up to £2,000 in performance bonuses! We're all about balance - enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you'll keep full control of your Gas Safe card, while enjoying a reliable income you can count on. Salary: £39,000 - £42,000 per annum Shift Pattern: 4 on 4 off / 6am- 6pm Location: Broadway Business Park, Yaxley, PE7 3EN Here's what you can expect to be doing as a Gas Installations Engineer: As a Gas Engineer at AO, you'll team up with one of our drivers to visit customers' homes and install gas appliances and electrical products. No repairs-just safe, high-quality installs and brilliant customer service, every time. A Few Things About You: Essential Full UK manual driving licence with no more than 6 points CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: As a Gas Installations Engineer, you will gain: A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Healthcare Cashback Scheme Competitive pension Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page. Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.
ao.com Crewe, Cheshire
May 19, 2026
Full time
Fuel your future with AO and earn up to £2,000 in performance bonuses! We're all about balance - enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you'll keep full control of your Gas Safe card, while enjoying a reliable income you can count on. Salary: £34,800.00 - £36,800.00 per annum Shift Pattern: 4 on 4 off / 6am- 6pm Location: Weston Road, Crewe, CW1 6BW Here's What You Can Expect To Be Doing: As a Gas Engineer at AO, you'll team up with one of our drivers to visit customers' homes and install gas appliances and electrical products. No repairs-just safe, high-quality installs and brilliant customer service, every time. A Few Things About You: Essential Full UK driving licence with no more than 6 points CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.
ao.com Potters Bar, Hertfordshire
May 19, 2026
Full time
Fuel your future with AO and earn up to £2,000 in performance bonuses plus a £2,000 welcome bonus when you join our team. We're all about balance - enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you'll keep full control of your Gas Safe card, while enjoying a reliable income you can count on. Salary: £39,000 - £42,000 per annum Shift Pattern: 4 on 4 off / 6am- 6pm Location: The Heights, Unit 1, Cranbourne Industrial Estate, Cranborne Road, Potters Bar, EN6 3JN Our main shift is 4 on, 4 off- but we're flexible.Looking for something different? Let's chat and see what works for you. Here's what you can expect to be doing as a Gas Installations Engineer: As a Gas Engineer at AO, you'll team up with one of our drivers to visit customers' homes and install gas appliances and electrical products. No repairs-just safe, high-quality installs and brilliant customer service, every time. A Few Things About You: Essential Full UK manual driving licence with no more than 6 points CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: As a Gas Installations Engineer, you will gain: A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Healthcare Cashback Scheme Competitive pension Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page. Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.
ao.com Bishop Auckland, County Durham
May 18, 2026
Full time
Fuel your future with AO - earn up to £2,000 in performance bonuses! About the Role: Imagine achieving the perfect balance between work and personal life with a shift pattern that entices you. Join our team and enjoy the freedom of maintaining your own gas safe card, while also receiving a reliable income as a Gas Engineer with us. We'll set you up for success with a complete toolkit worth up to £3k, so you can tackle any task with confidence. No need to worry about buying expensive gear - we've got you covered. Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: Salary: £34,800.00- £36,800.00 per annum Hours: 4 on 4 off Shift Pattern working 6:00am-6:00pm (40 hours per week) Job Type: Full time and Permanent Contract Location: Western Industrial Estate, Westerton, Bishop Auckland, DL14 8AH As a gas engineer at AO, you'll team up with one of our drivers to visit customers' homes and install gas appliances and electrical products. Our top priority is to simplify our customers' lives, which is why you'll oversee setting everything up securely and effectively.You won't have to worry about fixing anything - your job is to deliver exceptional customer service, install the product and demonstrate how to use the new appliances. At AO, you'll have the chance to positively impact people's lives while collaborating with a helpful and welcoming crew. A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points. CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.
ao.com Crewe, Cheshire
May 18, 2026
Seasonal
About The Role: At AO, our values keep us focused on what matters most - and we know our people are our greatest asset. As an HR Advisor, you'll play a key role in maintaining our reputation as a 5 place to work, acting as the first point of contact for all things HR, with a strong focus on Employee Relations. You'll provide fair, impartial guidance to managers across the business while working within a supportive, collaborative team that isn't afraid to challenge each other (and regularly debates the next snack choice!). No two days are the same in this fast-paced role. You'll manage a variety of cases, support managers through processes, and help improve how we work to ensure consistent, ethical decision-making. If you're ready to get stuck in and make an impact, we'd love to hear from you. Contract: 12-month fixed-term contract Hours: 37.5 hours per week Shift Pattern: Monday to Friday Working Hours: 8:00am - 4:00pm, 9:00am - 5:00pm, or 12:00pm - 8:00pm Here's What You Can Expect To Be Doing: Manage and respond to queries in our Manager Advice ticket system and our Manager Advice Line. Be a first point of contact to guide stakeholders through the correct procedures, following company best practices. Complete admin tasks such as issuing meeting invite letters and note-taking. Providing support with drafting outcome letters from cases such as disciplinaries, grievances and appeals Provide guidance to line managers that is not only prompt but legally compliant. Manage your caseload and ER matters within remit from inception to completion. Prepare and coach managers on cases such as disciplinary, grievance, poor performance, probation, conducting investigations, preparing documentation, and running a variety of formal meetings. Escalate complex/serious issues to the Senior HR Advisor and HR manager when required. Proactively manage the co-ordination and administration of caseload including any related correspondence. Work with other members of the team to ensure cross-collaboration and peer review of advice when needed. Support, review and maintain our HR documentation, including manager guides, letter templates and policies where required A Few Things About You: Essential Solid understanding of UK employment law Well organised and comfortable managing a busy workload and deadlines Strong communication skills, be able to influence at all levels of the business Ability to deliver pragmatic solutions, with a methodical approach to problem solving Use your own initiative to enhance working practices Collaborative team player who supports others Self-motivated, proactive and adaptable Desirable CIPD Level 3 or above Our Benefits: 33 days holiday At least 5% contribution pension scheme Enhanced Maternity, Paternity and Adoption Packages Make a difference day (x2 fully paid charity days a year) Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page
ao.com Fareham, Hampshire
May 18, 2026
Contractor
Kickstart Your Career as a Trainee Gas Engineer Are you a newly qualified Gas Engineer with your CCN1 certification? Ready to turn your qualification into a rewarding career? Join our Trainee Development Program - a structured pathway designed to help you thrive and grow in the gas industry. Grow with Confidence : Join a team that's passionate about your development and will support you to perfect your technical abilities. Skill Enhancement : Gain hands-on experience in a supportive and well-organised environment that enhances your knowledge and skills. Work-Life Balance : Enjoy a 4 on 4 off shift pattern - giving you the flexibility to pursue your goals while maintaining personal time. Here's What You Can Expect To Be Doing: As a trainee, you'll work closely with a fully qualified and experienced Gas Engineer mentor who will guide and support you throughout your journey. Together, you'll build the skills and confidence needed to complete the program and progress into a full-fledged Gas Engineer role. Travel Opportunities: Leverage our extensive network of sites-during your training, you may have the opportunity to travel to other AO locations, broadening your experience and perspective. Hands-On Experience: Gain practical exposure across a variety of tasks and challenges in real-world settings. Mentorship: Benefit from the knowledge and expertise of a seasoned Gas Engineer, ensuring you're equipped for success. A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points. CCN1 To be over the age of 21 for insurance purposes Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click 'Apply' now to join our family and find out more about the Trainee Gas Installations Engineer role.