RGE Services Ltd

Bid Administrator / Bid Coordinator Location: Office-based in Chigwell, Essex Hours: Full-time, 40 hours per week, Monday to Friday About RGE: RGE is a progressive and dynamic business committed to maintaining a supportive and collaborative culture while serving our customers and achieving exponential growth. We work with local authorities, housing associations, and blue-light services, maintaining fire, electrical, air quality, and water hygiene compliance across thousands of homes and public buildings across the UK. Our work includes planned maintenance, reactive repairs, and new installations, all aimed at keeping people safe. We pride ourselves on creating an empowering culture, offering our teams opportunities to learn, develop new skills, and take on greater responsibilities. Role Overview: We are seeking a dedicated, reliable, and detail-oriented Bid Administrator / Bid Coordinator to support our growing bid and tender team. This is a role for someone meticulous, organised, and committed to producing high-quality work while meeting deadlines. You will manage bid processes, ensure submissions are compliant and on time, assist bid writers in proposal preparation, and contribute to compelling, winning bids. This role is ideal for candidates passionate about bid management, even if they are relatively new to the field. Full training will be provided over a six-month period, with a clear path from Bid Administrator to Bid Coordinator based on successful outputs. Key Responsibilities: Core Responsibilities: Monitor and manage bid opportunities through portals and the Bid Information Portal (BIP) Track and maintain bid schedules, deadlines, and meetings, ensuring the bid team meets all submission timelines Collect, organise, and maintain all documents required for bids, including certifications, policies, and company information Ensure compliance with client instructions, formatting, and mandatory submission requirements Compile and submit completed bids, confirming receipt and managing any post-submission queries Maintain version control and accurate records of all bid documentation Development Responsibilities (as skills grow): Support bid writers in creating narrative content, graphics, and presentations for proposals Proofread and check proposals for quality, formatting, compliance, and alignment with company standards Assist with post-bid activities, including archiving submissions, tracking outcomes, and collating lessons learned to improve future bids Coordinate contributions from different departments and act as a central point of contact for bid-related communications Skills and Attributes: Highly organised, detail-oriented, and able to manage multiple tasks and deadlines efficiently Reliable, punctual, and committed to consistently meeting deadlines Proactive with a positive attitude and willingness to go the extra mile Excellent written and verbal communication skills, with strong attention to formatting and presentation Comfortable collaborating across functions and departments to ensure smooth bid processes Willingness to learn and grow within the bid and tender function What We Offer: A supportive and collaborative work environment Clear career development opportunities with a structured path from Bid Administrator to Bid Coordinator Mentorship program: Pairing with senior bid writers or managers to accelerate learning Opportunities to develop professionally within a rapidly expanding company Competitive salary with performance bonuses tied to successful bid awards

Resident Liaison Officer (RLO) About us A fantastic opportunity has arisen for a Resident Liaison Officer to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England. About this role Customer care is a key role in operational delivery at NRT Group and our Resident Liaison Officers (RLOs) are at the heart of that. This is a site based position. Job Purpose Proactive Seeks out opportunities to improve customer service in every interaction Conscientious Persists with challenging issues to get things done Collaborative Works to support both internal and external stakeholders to ensure positive outcomes Transparent Is the eyes and ears of NRT and our customers Schedule: Monday - Friday 08:00am-5:00pm with 1-hour lunch break Weekends and evenings may be required. Main duties and responsibilities As an RLO within the Customer Care team you will: Arranging and booking appointments/visits to properties Correspondence regarding access and resident concerns including home visits. Calling through booked appointments to confirm Build strong relationships with residents Coordinate between residents and office Attend meetings & presentations for residents where required Ensure information on vulnerable residents or those posing a risk is communicated in line with policy Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office Maintain effective communication channels with residents and office staff Work with SMT and the Contracts team to drive forward the company s H&S strategy, modelling RGE values whilst ensuring compliance with all required training, auditing and reporting to ensure positive outcomes and a supportive culture Experience & Skills Demonstrable previous experience working within Social Housing/Council Residential property management A calm, confident and adaptable communicator both in person, in writing and on the phone Strong face to face customer service experience Ability to engage effectively with diverse communities Equally happy working independently or as part of a team Highly proactive with a track Excellent time management and organisational skills Ability to handle a busy workload, under pressure and to strict deadlines Good general IT skills A full UK driving licence Salary & Benefits Competitive salary relative to experience (PAYE) 23 days holiday per year, rising to 25 days after two years of employment Buy and sell holiday scheme Access to a pension scheme Time and a half rate for evening and Saturday working hours Flexible working approach upon agreement Amazing in-house training programme. E- learning platforms available. Development review and progression opportunities. Employee wellbeing programme Casual dress, company social events, on-site parking Company Vehicle and Fuel Card provided.