XPERT RECRUITMENT SOLUTIONS LIMITED

IT Support Technician Full time On - site Monday - Friday 8.30am - 5pm Stone From £27,500 + annual bonus and benefits More than just fixing IT problems Are you the person everyone comes to when their laptop decides it no longer wants to cooperate? We're looking for an IT Support Technician to join a growing business and become the go-to person for all things IT across both office and field-based teams. This is a hands-on, varied role where you'll be responsible for keeping our people equipped, our technology running smoothly and our IT processes moving in the right direction. You'll be the first point of contact for day-to-day IT queries, troubleshooting hardware, software and system issues, while working alongside our external IT partners when something needs a little more specialist attention. But this isn't simply a ticket-closing role. We want someone who will take ownership, spot opportunities and make things better. The Role Providing first-line IT support to office and field-based colleagues. Taking ownership of IT issues from start to finish, escalating to external IT partners when required. Diagnosing and resolving hardware and software issues, including basic repairs, upgrades and configuration. Managing our IT equipment inventory and making sure colleagues have the technology they need to do their jobs effectively. Preparing laptops, iPads and other devices for new starters, including software installation and access configuration. Managing the return, reset and reallocation of equipment when colleagues leave. Building a strong relationship with our external IT partners and making sure issues are properly followed through to resolution. Supporting IT security and data protection requirements, including GDPR and Cyber Essentials. Coordinating the annual Cyber Essentials and Cyber Essentials Plus accreditation process. Researching and recommending new technology, software and solutions that could improve efficiency and productivity. Managing the ordering, recycling and replacement of IT equipment, always looking for sensible ways to improve efficiency and control costs. Keeping our comms room safe, organised and tidy. Looking at the bigger picture and suggesting ways technology and processes could work better for the business. The Person You don't need to know absolutely everything about IT - but you do need to know how to find the answer. We're looking for someone with experience in an IT/ICT support environment who is comfortable working with computer systems, mobile devices and general technology. You'll also be: Practical and solutions-focused - you enjoy getting to the bottom of a problem rather than passing it on. Organised - you'll be juggling different queries, equipment and projects, so keeping on top of things is essential. A great communicator - able to explain technical issues clearly to people with different levels of technical knowledge. Commercially aware - you naturally look for efficiencies, improvements and ways to reduce unnecessary cost or risk. Adaptable - priorities can change, and you're happy to roll with them. Proactive - you don't just wait for something to break; you look for ways to make things better. Curious - technology doesn't stand still, and neither should your knowledge. Most importantly, we're looking for someone who is approachable, dependable and genuinely enjoys helping people. Why apply? Salary from £27,500 per annum, dependent on experience, plus eligibility for an annual company performance-based bonus. You'll also receive: 25 days' annual leave + bank holidays Company pension scheme Company sick pay scheme Workplace mental health initiative Social events throughout the year Company office shut-down between Christmas and New Year If you're looking for an IT support role where you can solve problems, take ownership and actually have an impact on how a business uses technology, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.

Motor Claims Handler Newcastle under Lyme Permanent Monday Friday between 8.30 - 6pm (37.5 hours) £26,000 - £28,000per annum + Excellent benefits. Are you an experienced Motor Claims Handler looking for a role with autonomy, variety, and the chance to deepen your knowledge of insurance risks? We're recruiting on behalf of a respected insurance organisation that is expanding its specialist motor cl click apply for full job details

We are looking for skilled Level 2 and Level 3 Mobile Phone Repair Technicians to join our clients growing technical team This is an excellent opportunity for experienced technicians with strong knowledge of Apple iPhone and Samsung Galaxy devices, who take pride in delivering high-quality repairs and getting devices back to customers in perfect working order The Role As a Mobile Phone Repair Technician, you will be responsible for diagnosing, repairing and testing a wide range of mobile devices, including the latest Apple and Samsung models. Your duties will include: Diagnosing hardware and software faults Carrying out Level 2 board-level repairs Performing Level 3 microsoldering and component-level repairs Screen, battery, charging port and camera replacements Fault-finding and diagnosing charging, power and connectivity issues Repairing motherboard and PCB-related faults Working on Apple iPhone and Samsung Galaxy devices Carrying out post-repair diagnostics and quality testing Ensuring all repairs meet required quality standards Accurately recording repairs and parts used Working efficiently to meet daily repair targets Maintaining a clean, organised and professional work area Apple & Samsung Experience Essential with a Level 2 or 3 Qualification The Ideal Candidate We're looking for technicians who are: Highly skilled and technically minded Detail-oriented and quality focused Reliable and organised Comfortable working to repair targets and deadlines Passionate about technology and electronics Able to work independently as well as part of a team Committed to delivering a high standard of workmanship What We Offer Competitive salary / hourly rate Full-time, permanent opportunity Monday-Friday working Overtime opportunities Modern repair facilities Opportunities to develop your technical skills Friendly and supportive working environment Regular exposure to the latest Apple and Samsung devices Career progression opportunities Experienced Level 2 or Level 3 technician looking for your next challenge? If you have the technical ability to diagnose and repair Apple and Samsung devices, we'd love to hear from you. Xpert Recruitment Solutions Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.

Payroll Administrator Permanent Monday - Thursday 8am - 4.15pm Friday 8am - 3pm Stoke on Trent £28,000 We're looking for an organised and detail-focused Payroll Administrator to join a busy and supportive People & Culture team. If you're someone who genuinely enjoys working with numbers, takes pride in getting the detail right and likes knowing that your work directly impacts people across the business, this could be a great opportunity for you. You'll be responsible for supporting the smooth and accurate running of payroll, making sure employees are paid correctly and on time, whilst providing a reliable and professional service to colleagues and managers. Key Responsibilities Working alongside the Payroll Manager, you'll provide day-to-day administrative support across the payroll function. From processing payroll information and maintaining employee records to dealing with queries, supporting pension administration and assisting with statutory payments, you'll play an important part in keeping everything running smoothly and meeting key payroll deadlines. Supporting the accurate and timely processing of payroll Ensuring payroll deadlines are consistently met Maintaining accurate employee payroll records, including starter and leaver information Processing payroll changes, deductions and other relevant information Assisting with holiday calculations and statutory payments Supporting pension administration Producing and completing payroll reports accurately and within required timescales Responding to payroll queries from employees and managers and resolving issues wherever possible Supporting the Payroll Manager with year-end activities and key payroll deadlines Keeping payroll systems and employee information accurate and up to date Staying informed of relevant payroll legislation and best practice Looking for opportunities to improve payroll processes and ways of working Ensuring all payroll information is handled with the highest level of confidentiality Working in line with company procedures and compliance requirements Skills & Experience Required We're looking for someone who already has some hands-on payroll experience and is ready to build on that within a supportive team. You'll ideally have: Around 1-2 years' recent experience working within a payroll environment A good understanding of payroll processes and relevant legislation Experience using computerised payroll systems Strong IT skills, including Microsoft Excel, Word and Outlook GCSE Maths and English (or equivalent) at Grade 4-9 Excellent attention to detail and a methodical approach to your work The ability to work accurately under pressure and meet deadlines Strong organisational skills and the ability to manage your own workload A professional and approachable manner Excellent communication skills and the confidence to deal with payroll queries The ability to work both independently and as part of a wider team A high level of discretion when handling confidential employee information The benefits You'll be joining a professional People & Culture team where you'll have the support and training you need to settle into the role and develop your knowledge. The benefits package includes: Company pension, free pension advice and life insurance Healthcare Cash Plan Employee Assistance Programme Occupational Health Screening Health & Wellbeing Programme Enhanced annual leave Enhanced maternity and paternity pay Bereavement leave and company sick pay Cycle to Work Scheme Discounted products Free on-site parking Employee referral scheme Long Service Awards Reward & Recognition Programme Company events Pre-retirement scheme Casual dress If you're looking for a role where you can make a real impact behind the scenes and be part of a people-focused environment, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.