Opus People Solutions

Legal Assistant (Social Care & Education) Contract: Part-Time 3 Days per Week (Wednesday to Friday Length: temporary until Feb '27 Hourly rate: £15.82 / £17.85 PAYE , DOE Opus People Solutions are seeking a motivated and organised Legal Assistant to join Solihull Metropolitan Borough Council's Social Care and Education Team on a part-time basis. Working alongside experienced solicitors, you will provide essential legal and administrative support across a varied caseload covering childcare, adult social care and education matters. This is an excellent opportunity for someone with legal administration or paralegal experience who is looking to develop their career within a supportive and professional legal environment. Key Responsibilities Provide legal and administrative support to solicitors managing social care and education cases. Assist with public law pre-proceedings, care proceedings, Court of Protection matters and SEND Tribunals. Draft court applications, legal documents and correspondence to a high standard. Liaise with clients, courts, counsel, experts, partner agencies and other professionals. Request, collate and manage witness statements, disclosure materials and court documentation. Assist with the preparation, filing and service of court bundles. Maintain accurate records and ensure compliance with legal and departmental procedures. About You You will have: Experience working in a legal, family law or social care legal setting. Hold a qualifying law degree or graduate diploma in law and practice or have substantial experience within the childcare legal sector Knowledge of childcare law, family proceedings and court processes. Experience drafting legal documents and correspondence. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage competing deadlines. High levels of accuracy, attention to detail and confidentiality. Good IT skills, including Microsoft Office and case management systems. All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. If successful, candidates will be required to provide information to support the Solihull Metropolitan Borough Council's commitment to the prevention and detection of fraud. This information will be processed by the Council's Internal Audit Services and may be shared with the National Fraud Initiative (NFI) for data matching Apply Now If you are a proactive and detail-focused legal professional looking for a flexible part-time opportunity, we would love to hear from you. Join our Social Care and Education Team and help deliver high-quality legal support that makes a real difference.

Technical Accountant - Closedown Review £500 per day Interim Contract until 31 December 2026 Mainly Remote We are recruiting for an experienced Technical Accountant to support a Local Authority client with a key Closedown Review workstream within its Finance Transformation Programme. This role will also provide support to the Corporate Finance Team, including Chief Accountant-related responsibilities as required. Key Responsibilities Lead a fundamental review of the 2025/26 closedown process and Statement of Accounts. Assess revenue and capital closedown procedures, working papers, reconciliations and audit trails. Review team capacity, roles and responsibilities, governance and management oversight. Evaluate compliance with the CIPFA Code of Practice and Disclosure Checklist. Identify opportunities to streamline accounts production, strengthen balance sheet assurance and improve external audit readiness. Review findings from internal audit, external audit and previous independent reviews. Assess capital accounting, pensions, grants accounting, fixed asset processes and finance system controls. Essential Requirements Fully Qualified CCAB Accountant (CIPFA, ACA, ACCA, CIMA or equivalent). Minimum 5 years' post-qualified experience (PQE) . Significant local government finance experience . Proven experience managing or supporting the closure of Statement of Accounts . Strong technical accounting knowledge and understanding of CIPFA requirements. Experience working with external auditors and driving process improvements. Contract Details £500 per day (flexiable) Interim contract until 31 December 2026 Mainly remote Approximately one office visit per month This is an excellent opportunity for a seasoned local government finance professional to play a key role in improving closedown processes and supporting a wider finance transformation programme.

Locum Educational Psychologist Opportunity Location: Peterborough - On-Site Employer: Opus People Solutions on behalf of Peterborough County Council Rate £550pd - £600pd We are seeking a HCPC-registered Educational Psychologist to provide statutory psychological advice for Education, Health and Care Needs Assessments (EHCNAs) . This role is pivotal in shaping positive outcomes for children and young people across Peterborough. Key Responsibilities Deliver high-quality statutory psychological advice for EHCNAs. Complete and formulate attainment and cognitive assessments where relevant. Work collaboratively with schools, families, and professionals to support inclusive education. Operate independently and manage your own caseload effectively. What We're Looking For HCPC registration is essential. Proven experience working with Local Authorities . Ability to work outside IR35 and independently. Strong assessment and formulation skills. Commitment to making a real difference in the lives of children and young people. Why Join Us? Opportunity to work face-to-face Competitive locum rates and supportive working environment. If you are passionate about improving outcomes for children, HCPC registered , and looking for a rewarding locum role, we would love to hear from you! Apply today and help us make a lasting impact. This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules.

Locum Educational Psychologist Opportunity Location: Suffolk County Council (On-Site/Remote) Employer: Opus People Solutions on behalf of Suffolk County Council. Suffolk County Council, in partnership with Opus People Solutions , is delighted to offer an exciting locum opportunity for an experienced Educational Psychologist to join our dedicated award winning Psychology & Therapeutic Services team. We are seeking HCPC-registered Educational Psychologists to: Deliver statutory psychological advice through a co-produced Joint Assessment Meeting (JAM) model Work in a child-centred, strengths-based way alongside schools and families Contribute to collaborative, solution-focused assessment and planning You will be supported with: A clear psychological advice template Practical JAM delivery materials Quality assurance processes Responsive business and operational support You will bring: Current HCPC registration Recent experience completing statutory advice as part of EHC needs assessments Confidence in facilitating multi-professional, family-inclusive meetings Ability to produce high-quality written psychological advice aligned with the SEND Code of Practice We offer: Induction and resources to support JAM delivery Clear process maps to support operational practice (including data protection and safeguarding) Efficient administrative support SCC email and SharePoint access to enable safe and secure working Support from a values-led, collaborative team If you are passionate about improving outcomes for children and looking for a rewarding locum role, we would love to hear from you. This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules.

Locum Educational Psychologist Opportunity Location: West Northamptonshire Council (Remote and On-Site options) Employer: Opus People Solutions on behalf of West Northamptonshire Council West Northamptonshire Council, in partnership with Opus People Solutions , is delighted to offer an exciting locum opportunity for an experienced Educational Psychologist to join our dedicated Psychology team. We are seeking HCPC-registered Educational Psychologists to: Deliver statutory psychological advices Work alongside schools and families Contribute to collaborative, solution-focused assessment and planning You will bring: Current HCPC registration Recent experience completing statutory advice as part of EHC needs assessments Confidence in facilitating multi-professional, family-inclusive meetings Ability to produce high-quality written psychological advice aligned with the SEND Code of Practice If you are passionate about improving outcomes for children and looking for a rewarding locum role, we would love to hear from you. This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules.

Opus People Solutions are hiring for 2 x Children's Homes Deputy Managers on behalf of a Local Authority client based in Coventry The roles are 37 hours per week, offering fully onsite working, and £20.35 per hour Umbrella, with a contract length of 3-6 months and an ASAP start. Working alongside the Registered Manager, you will help deliver high-quality residential care, promote positive outcomes for children and young people, and support the ongoing development of the staff team. Key responsibilities include: Supporting the day-to-day management of a Children's Residential Home Leading, supervising and developing residential care staff Promoting safeguarding, wellbeing and positive outcomes for young people Working with Social Workers, Education, Health, CAMHS and other partner agencies Supporting care planning, reviews and quality assurance processes Ensuring compliance with Children's Homes Regulations and Ofsted requirements Participating in an out-of-hours on-call rota and supporting weekend working when required Building positive relationships with children, young people, families and professionals There are two vacancies available: Doe Bank Lane, Coventry - Emergency placement home supporting children with mental health, emotional and behavioural needs Frankwell Drive, Coventry - Long-term 2-bed home supporting children with emotional and complex needs The ideal candidate will have experience with: Children's Residential Care Supporting children and young people with emotional, behavioural and complex needs Safeguarding and risk management Staff supervision and leadership Multi-agency working Care planning, report writing and record keeping A Level 3 Diploma/NVQ in Residential Childcare (minimum) At least 2 years' experience within a Children's Residential setting The ability to build strong relationships and hit the ground running All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role, the appropriate level of criminal record disclosure will be undertaken, including an Enhanced DBS with Barred List check.

Opus People Solutions are recruiting two Deputy Managers for Local Authority children's homes in Coventry. The roles are 37 hours per week, onsite, at £20.35 per hour Umbrella, for 3-6 months with an ASAP start. You will work with the Registered Manager to deliver high-quality residential care, support staff development, safeguarding and multi-agency collaboration to promote positive outcomes for children and young people.

Experienced Chef Required Location: High Lodge Café, IP27 0AF, Suffolk Length: 3 months Hours: 8am - 4pm, 5 days a week, including weekends and bank holidays Pay: £16 per hour PAYE or £20.50 Umbrella Experienced Chef Required - Busy Tourist Destination Café Are you a skilled and reliable chef looking for a seasonal opportunity in a fast-paced café environment? We are seeking an experienced Chef to help run a popular café during our peak tourist season. About the Role You will play a key role in ensuring the smooth operation of the kitchen, preparing and serving quality café-style comfort food while maintaining high standards of food safety and cleanliness. Key Responsibilities Preparing and cooking fresh café-style comfort food Managing ticket orders efficiently during busy service periods Assisting with stock control and food preparation Maintaining a clean, organised and hygienic kitchen Opening and closing the kitchen each day Ensuring all food safety procedures are followed Working effectively as part of a busy team Requirements Proven experience as a Chef in a busy café, restaurant, or hospitality setting Ability to work well under pressure during peak trading times Strong organisational and time-management skills Food Safety Certificate (essential) Reliable, hardworking, and able to work independently Available to work weekends and bank holidays If you are an experienced chef who enjoys working in a lively customer-focused environment and can hit the ground running during a busy season, we'd love to hear from you. All offers will be subject to satisfactory compliance screening, including right to work in the UK and references Apply today with your CV and relevant kitchen experience.

Communications Manager Salary: £38,000 - £42,000 per annum depending on experience Contract: 12 Month Fixed-Term Contract Working Pattern: Predominantly home-based working. Applications are welcomed from candidates across England. Willingness and commitment required as on occasions you will need to attend meetings in different locations - Travel to meetings, events and London and Stockport offices so flexibility to travel is essential. Shape the voice of a respected national organisation. Our client a national membership organisation representing Local Authority Building Control teams across England and Wales. As our client continues to evolve, an exciting opportunity has arisen for an experienced Communications Manager to join the organisation on a 12-month fixed-term contract. This is far more than a communications delivery role. We are looking for someone who can help shape the future of its communications function bringing strategic thinking, fresh ideas and a proactive approach to how the organisation communicates with members, stakeholders and the wider sector. Working closely with senior leaders, you'll have the opportunity to influence organisational messaging, strengthen brand voice and develop communications that engage a wide range of audiences. The Role You'll lead the day-to-day communications function while developing a more strategic communications approach across the organisation. Managing a small team of Communications Coordinators, you'll oversee communications across digital channels, website, email, social media, media relations and stakeholder engagement, ensuring communications are clear, consistent and aligned with organisational priorities. A key part of the role will be understanding the different audiences our client supports and translating technical, policy and industry information into engaging, accessible communications that add value to members and stakeholders. You'll also work closely with senior leaders to develop communications plans, identify opportunities to strengthen engagement and continually enhance communications internally and externally. About You You'll be an experienced Communications Manager with previous team leadership experience and the confidence to build strong relationships with senior stakeholders. You'll also bring: Experience developing and delivering communications strategies and plans. Excellent copywriting, editing and storytelling skills. Experience managing communications across multiple channels. Strong stakeholder engagement and relationship-building skills. The ability to translate technical or complex information into engaging communications. Experience leading, developing and supporting a communications team. Just as importantly, you'll be someone who: Brings ideas and enjoys thinking strategically. Takes ownership and looks for solutions. Has the confidence to advise and influence senior leaders. Enjoys understanding different audiences and tailoring communications accordingly. Builds credibility quickly and works collaboratively across an organisation. Is organised, proactive and comfortable managing multiple priorities. Experience within a membership organisation, professional body, public sector, regulatory environment or built environment would be advantageous, although we welcomes applications from candidates with transferable communications experience from other complex organisations. Why Join ? This is an opportunity to shape communications within a respected national organisation where your ideas will genuinely influence how our client engages with members, partners and stakeholders. The role offers a predominantly home-based working pattern, balanced with travel to meetings, events and collaboration with colleagues when required. If you're looking for a communications leadership role where you can influence strategy, develop people and make a lasting impact, we'd love to hear from you. Apply Now!

Events Manager Salary: £36,000 - £40,000 per annum depending on experience Contract: 12 Month Fixed-Term Contract Location & Working Pattern 35 hours per week: Predominantly home-based, with travel across England and Wales to support conferences, awards, meetings and events. Occasional travel to London and Stockport offices will also be required. Flexibility to travel is essential. Lead a national events programme that makes a real impact. Our client is the national membership organisation representing Local Authority Building Control teams across England and Wales. Through a diverse programme of conferences, awards ceremonies, professional training, webinars and national recruitment assessment centres, they bring together professionals from across the sector to share knowledge, celebrate success and support the future of building control. An exciting opportunity has arisen for an experienced Events Manager to join the team on a 12-month fixed-term contract. This is more than an events delivery role. It's an opportunity to lead a nationally recognised events programme, manage a talented team and work closely with senior leaders to continually enhance the quality and impact of events. The Role You'll take ownership of planning and delivering a varied programme of events from concept through to completion, ensuring every event is delivered to the highest professional standard. Working closely with colleagues across the business, you'll lead a small team of Event Coordinators, manage suppliers, venues, budgets and logistics, while building strong relationships with senior stakeholders and external partners. No two weeks are the same. From flagship conferences and prestigious awards ceremonies to webinars, professional training and recruitment assessment centres, you'll play a key role in delivering events that make a genuine difference to members and the wider profession. About You You'll be an experienced Events Manager with a proven track record of delivering a diverse programme of professional events and leading people successfully. You'll also bring: Previous line management experience. Experience delivering conferences, awards ceremonies, webinars or large-scale professional events. Excellent project management and organisational skills. Experience managing suppliers, venues, contracts and event budgets. The ability to manage multiple priorities while maintaining exceptional attention to detail. Just as importantly, you'll be someone who: Brings ideas and enjoys finding solutions. Builds credibility with senior stakeholders. Takes ownership and leads with confidence. Thrives in a fast-paced environment. Adapts quickly when priorities change. Enjoys working collaboratively and supporting others to succeed. We welcome applications from experienced Events Managers from a wide range of sectors, including membership organisations, professional bodies, higher education, charities, commercial events, event agencies and the public sector. The breadth and complexity of your events experience is more important than the sector you've worked in. Why Join ? This is an opportunity to join a collaborative national organisation where you'll have genuine ownership of your work and the opportunity to influence how a nationally recognised events programme is delivered. The role offers a predominantly home-based working pattern, balanced with travel to meetings and events across England and Wales. If you're looking for variety, autonomy and the opportunity to make a visible impact, this could be your next career move.

Community Warden Hourly rate: £14.82Working hours: 40 per week across 6 week rolling shift rota (shifts run 7 days a week between 8am and 10pmLocation: Rugby Town CentreContract: until March 2027 Role Overview:Opus People Solutions are recruiting on behalf of Rugby Borough Council for Community Wardens for visible support and enforcement within the town centre. You will carry out enforcement patrols for a variety of council issues and recognisable presence to deter anti-social behaviour throughout the Borough of Rugby. Main duties: To encourage good behaviour and compliance with a variety of legislation to make Rugby cleaner, greener and safer. Issue fixed Penalty Notices, Penalty charge notices and Public Space Protection Orders Littering Parking contraventions (including issuing PCNs) & machine checks and repair faults Fly tipping Trade waste Dog control orders Stray dogs collection and transport to owners or kennels Noise & smoke nuisance Emergency responses to food, health & safety service reports Licensing investigations Taxi rank inspections Enviro crime statements &evidence gathering Attend court to present evidence All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role the appropriate level of criminal record disclosure will be undertaken.

Rugby Borough Council seeks Community Wardens to provide visible presence and enforcement in Rugby town centre. Working hours are 40 per week on a 6-week rolling rota, with shifts between 8am and 10pm, 7 days a week. The role is contracted until March 2027. Responsibilities include patrolling to deter anti-social behaviour, issuing fixed penalty notices and PSPOs, and gathering evidence for licensing and court proceedings.

Opus People Solutions is seeking a Principal Planning Officer (Development Management) for a 3 month contract in Walsall. The role is hybrid, requiring two days onsite per week (including Tuesdays). The day rates are £35.94 PAYE or £50.00 Umbrella, inside IR35. You will lead complex planning applications, provide policy-aligned advice, and support appeals and reporting. The candidate will have significant Development Management experience in local authorities, strong planning knowledge,

Principal Planning Officer (Development Management) £35.94 per hour PAYE £50.00 per hour Umbrella Inside IR35 3-Month Contract Walsall Hybrid Working (2 Days Onsite Per Week Including Tuesdays) Key Responsibilities Manage and determine complex minor and major planning applications. Handle pre-application enquiries and provide planning advice. Prepare reports and recommendations in line with planning policy and legislation. Manage planning appeals and represent the Council where required. Work collaboratively with internal departments, applicants, agents and stakeholders. Support the effective delivery of the Development Management service. About You Significant Development Management experience within a Local Authority environment. Proven experience handling complex planning applications and appeals. Strong knowledge of planning legislation, policy and procedures. Excellent report writing, communication and stakeholder management skills. Ability to work independently and manage a demanding caseload. Desirable Experience Applications are particularly welcomed from candidates with experience in: Team Leadership or Deputy Team Leadership, Service Improvement projects, Project Management, Mentoring or supporting junior officers. Requirements Ability to attend the Walsall office 2 days per week, including Tuesdays. Access to your own vehicle/car. Availability on short notice is highly desirable. All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.

Finance Assistant (Accounts Payable) Working basis: Onsite during training at Friars Bridge Road, Ipswich. Once training is completed, the role will move to hybrid basis, 3 days a week onsite. Work Schedule: Monday to Friday, 37.5 hours per week between the hours of 9am - 5.30pm with 30 minutes paid. Positions: 1 Duration: Temporary basis, 6 months with potential to extend. Rate of Pay: £13 per hour PAYE Are you looking for your first role in Finance? Opus People Solutions are recruiting on a temporary basis for Finance Assistant to join our Clients, Vertas, central finance team based in Ipswich. Main Purpose of the Job: Reporting to the Accounts Payable Manager, the role holder's main purpose is to:- Process invoices in an accurate and timely manor Ensure invoices have relevant approvals Complete supplier payment runs Assist in ensuring the Ledger close is done correctly and on time Provide cover for holiday or illness across all three sections of the team Key Relationships: Accounts Payable Manager Transactional Finance Manager Service Heads and Contract Managers Finance Colleagues Main Activities and Responsibilities: Purchase Ledger: To fully understand the purchase to payment process To Process a high volume of Supplier invoices into the system across multiple legal entities To reconcile supplier statements for all legal entities To open and scan the post onto the system daily To maintain the open queries spreadsheets with both internal and external suppliers following up regularly for updates To assist with processing weekly payment runs in the system To assist with answering emails in the Accounts Payable inbox Accounts receivable: Allocate all cash receipts to correct customer / invoice in a timely manner, ensure unallocated cash position is constantly reviewed and kept to an acceptable level Ensure Accounts Receivable Ledger is maintained, with any queries or unidentified balances investigated and resolved Working interactively with and provide support to the Finance Banking Analyst to ensure all cash receipts posted to correct customer account Working interactively with and provide support to the Master Data Assistant to ensure all master data relating to customer accounts are accurate Working interactively with and provide support to the Credit Control Team to assist with any queries that will enable the effective chasing and collection of debt Provide reporting and guidance relating to future customer receipts to the Financial Reporting Manager in order to assist with working capital and cashflow management Develop relationships with stakeholders across the business, enhancing operations knowledge which will support the improvement of internal finance processes With support of Financial Reporting Manager, implement a controlled process of change in respect to Master Data Sales ledger: To fully understand the Sales ledger Process To help process Adhoc Billing from the inbox To assist with the inbox ensuring all emails are responded to with the 5-day turnaround time. Requirements: Experience in Accounts Payable, Sales Ledger, Purchase Ledger, Invoicing, Finance, Payroll, Banking is beneficial but not essential. Can do attitude and eagerness to learn and encourage success within the team. GCSE or equivalent grades in C/4 in Mathematics and English. Commitment to work onsite 5 days a week during training and then to work onsite 3 days a week. Apply Now! Send your CV directly to Niamh on

Assistant Fleet Compliance Coordinator Rate of Pay: £14.82 per hour Location: Onsite, Monday to Friday at Clean & Green Depot, Brownhills, WS8 7EN. Working Hours: 10am - 6pm with 30 minutes unpaid break. Duration: Temporary basis, 6 weeks with potential to extend. Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for an Assistant Fleet Compliance Coordinator on a temporary basis. This role is central to supporting the smooth operation of Fleet Services, including workshop management, MOT testing, driver compliance, third-party contractors, and customer relations. You will play a key role in ensuring fleet compliance, operational efficiency, and excellent service delivery across the council and Clean & Green operations. This is a great entry-level opportunity for someone looking to build a career in administration, with a strong focus on data entry and compliance support within a busy operational environment. Key Responsibilities: Supporting the Fleet team with day-to-day administrative tasks Collecting and logging keys for vehicles returned to the depot Monitoring and recording vehicle usage and defects Assisting with tachograph data tracking and compliance records Maintaining accurate data across systems and spreadsheets Supporting general fleet compliance and operational processes Essential Experience: Able to commit to the 10am - 6pm shift, Monday to Friday Strong attention to detail and good organisational skills Confident using Microsoft 365, including Outlook, Teams, Excel. Good written and verbal communication skills Comfortable working in a fast-paced, data-focused environment Why Apply? Excellent opportunity to gain experience within a local authority Ideal stepping stone into administration or compliance roles Supportive team environment If you're looking to kick-start your admin career, we'd love to hear from you!

Independent Living Coordinator - Sheltered Housing Pay Rate: £12.65 per hour (PAYE) Hours: Monday to Friday, 9:00am - 5:00pm (30 minutes unpaid break) Contract: Temporary - 3 months, with potential to extend Positions Available: 2 Working Pattern: Predominantly onsite, with up to 1 day per week working from home DBS Required: Enhanced Location: Multiple sheltered housing schemes Requirements: Full UK driving licence and access to own vehicle About the Role Opus People Solutions are recruiting on behalf our Client, Rugby Borough Council on a temporary basis for an Independent Living Coordinators to support residents living within sheltered housing schemes. This role is key to promoting independence, wellbeing and safeguarding for older and vulnerable residents, ensuring they can remain living safely in their own homes for as long as possible. Working as part of a small, supportive team, you will provide an on?site independent living and housing management service, carrying out daily welfare visits and linking residents into services where additional support is required. Key Responsibilities Provide an independent living and housing management service to residents within allocated Independent Living Schemes Coordinate and carry out regular welfare visits to residents in their own homes, increasing visits based on individual need Monitor residents' wellbeing and identify any concerns relating to health, safety or independence Raise and escalate concerns appropriately with relatives, GPs, care providers, support agencies or emergency services Make referrals to internal and external agencies to ensure residents' needs are met in a timely manner Promote health and wellbeing and support residents to engage in social activities Assist in organising and delivering events and activities within communal areas of the schemes Maintain accurate records and case notes in line with data protection and confidentiality requirements Work collaboratively with colleagues and external partners to provide a joined?up service Adhere to Health & Safety procedures and safeguarding responsibilities at all times Essential Requirements Full UK driving licence and access to own vehicle Enhanced DBS clearance - if you don't have one, Opus People Solutions will process one on your behalf. Experience working with older people and/or vulnerable adults, supporting independent living Understanding of issues affecting people living independently, including: Dementia, Falls prevention, Social isolation, Safeguarding concerns. Calm, approachable manner with a strong sense of common sense and professionalism Excellent organisational, written and verbal communication skills Ability to work both independently and as part of a team Strong IT skills, including Microsoft Office and other Windows?based systems Ability to work flexibly across multiple locations Understanding of Health & Safety, Data Protection and confidentiality Commitment to working in line with organisational CAN DO values Apply Now!

About the Role Walsall Council is seeking an experienced Youth Justice Service Team Manager to join the service on an interim basis. The successful candidate will provide strong leadership and line management support to Youth Justice Officers supervising children with complex needs and high-risk offending behaviours. This is a key leadership role within a multi-disciplinary team, focused on reducing offending, safeguarding children and young people, and improving outcomes across the borough. Location: Walsall Civic Centre (with travel across the borough and occasionally outside) Rate: £41.42 per hour Contract Length: 6 months Working Pattern: Hybrid - Office-based Monday and Tuesdays Key Responsibilities Provide leadership and management to a multi-disciplinary Youth Justice team. Support the service's core aim of preventing and reducing offending by children and young people. Ensure children, young people, families, and communities have a voice in service delivery. Oversee the delivery of robust, high-quality interventions Ensure inclusive and effective services for vulnerable children and families, safeguarding and promoting welfare. Lead on safeguarding, public protection, and risk management. Contribute to reducing the use of remands and custodial sentences and ovver-representation of BAME children in the Criminal Justice System. Support improved educational outcomes for children and young people. Skills A strong level of relevant experience within the Youth Justice sector. Proven experience in line management or supervisory capacity. Ability to manage risk, safeguarding, and complex cases effectively. Qualified Social Workers, Probation Officers, or candidates with a relevant degree and Youth Justice experience will be considered. If you thrive to make a difference and have 3 years experience and this is the role for you, then we would love to hear from you.

Our client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich, offering a salary of £30,000. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line resolution for common issues across hardware, software, and systems. Escalate more complex issues to 2nd/3rd line teams where required, ensuring clear handover. Work with third-party support providers where required, maintaining clear ownership of tickets and ensuring services are delivered in line with agreed expectations. Proactively manage and update tickets to resolution, keeping users informed throughout. User Support Support users across core systems (Microsoft 365, Devices and Business Applications). Assist with onboarding and offboarding processes (account setup, access, equipment). Deliver end-user support including induction training for new starters, ensuring they are equipped to use core systems, devices, and collaboration tools effectively from day one. Provide ongoing guidance and informal training to users to improve system adoption and digital capability. Maintain a strong customer focus, ensuring a positive user experience. Device & Systems Support Support laptops, mobile devices, printers, and peripherals. Assist with device builds, configuration, and deployment. Troubleshoot connectivity issues (WiFi, VPN, network access). Perform routine checks and basic system maintenance tasks. Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement Follow ITIL-aligned processes for Incident, Request, and Problem Management. Contribute to the creation and maintenance of knowledge base articles. Identify recurring issues and highlight trends to support root cause analysis. Support service improvements to enhance efficiency and user satisfaction. Person Specification Essential Experience & Skills Around 1 year of experience in a Service Desk or IT support role (or strong demonstrable aptitude). Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent communication skills, both technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory / Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able to work both independently and as part of a team. Willingness to learn and develop technical skills. Calm and professional under pressure.

Income Collection Assistant Location: Civic Centre, Walsall, WS1 1DA Pay Rate: £14.82 - £15.31 per hour PAYE depending on experience Contract: Temporary basis, 3-6 months, with potential to extend Hours: 37 hours per week, Monday to Friday 3 positions available About the Role Opus People Solutions are currently recruiting on behalf of our Client, Walsall Council, for Income Collection Assistants to join a busy and supportive team. This is an excellent opportunity for experienced credit control or debt recovery professionals to support the collection of outstanding income while delivering a professional and customer-focused service. You will be responsible for managing a portfolio of debt cases and using a range of recovery methods to maximise income collection. Key Responsibilities Recover outstanding income owed to the Council through effective credit control and debt recovery activities Contact customers via telephone, email, and written correspondence to secure payment Arrange repayment plans and provide advice on suitable payment options Refer debts to external collection agencies where appropriate Assess customer circumstances and signpost to support services where required Maintain accurate case records and update internal systems Process financial transactions including invoices, credit notes, and write-offs Monitor cases and escalate where legal action may be required Working Arrangements Standard hours: 8:45am - 5:15pm (1-hour unpaid break). Flexible hours are open for consideration. Take part in a weekly rota to cover service hours (latest finish 5:15pm) Full-time onsite during training Hybrid working available following training (3 days onsite per week) About You We are looking for candidates who: Have previous experience in credit control and debt recovery Are confident making outbound calls and negotiating payments Demonstrate strong communication skills and professionalism Are organised, target-driven, and detail-focused Can work both independently and as part of a team Why Apply Hybrid working after training Immediate opportunity Experience within a local authority environment Potential for contract extension