Solid Recruitment
Role: Operations Manager Duration: Permanent, full-time Salary: £32,000 £37,500 plus benefits Location: Chichester / Hybrid An exciting opportunity to lead and shape a dynamic Operations Team We re recruiting on behalf of our client for an experienced and motivated Operations Manager . This role will see you take ownership of service delivery, workflow management and resource planning, whilst leading and developing a team of talented Operations Analysts. About the role of Operations Manager Oversee day-to-day operations, ensuring efficient workflow management and high-quality service delivery. Lead a team of Operations Analysts: conduct regular check-ins, performance reviews and appraisals; support their wellbeing, training, and professional development. Produce business cases for recruitment and work with HR to bring the best talent onboard. Plan and manage team resources effectively to meet operational demands. Drive a culture of collaboration, continuous improvement and customer focus across the team. Monitor KPIs and customer feedback, using insights to identify and implement process improvements. Work closely with senior analysts and other internal teams to optimise processes and communication. Develop and implement robust processes and procedures to increase efficiency and accuracy. Support onboarding and induction of new team members to ensure smooth integration. Collaborate with IT and systems teams to enhance and streamline operational tools. Prepare and present operational reports to senior management, highlighting achievements and areas for improvement. Identify training needs within the team and coordinate relevant learning and development initiatives. Key systems the Operations Manager will use: Zendesk, Looker, Excel & O365, CMOS, Litmos, HRLocker, Appraisd About you • Proven leadership and people management skills. • Exceptionally organised, conscientious, and dependable. • Honest and discreet, with integrity at the heart of your approach. • Strong communication skills and a genuine drive for continual improvement. • Confident working with data and operational tools to support decision making. If you re ready to make a real impact in a collaborative, hybrid working environment based in Chichester, we d love to hear from you. Apply now to join a team where your skills and leadership will help drive success
Role: Operations Manager Duration: Permanent, full-time Salary: £32,000 £37,500 plus benefits Location: Chichester / Hybrid An exciting opportunity to lead and shape a dynamic Operations Team We re recruiting on behalf of our client for an experienced and motivated Operations Manager . This role will see you take ownership of service delivery, workflow management and resource planning, whilst leading and developing a team of talented Operations Analysts. About the role of Operations Manager Oversee day-to-day operations, ensuring efficient workflow management and high-quality service delivery. Lead a team of Operations Analysts: conduct regular check-ins, performance reviews and appraisals; support their wellbeing, training, and professional development. Produce business cases for recruitment and work with HR to bring the best talent onboard. Plan and manage team resources effectively to meet operational demands. Drive a culture of collaboration, continuous improvement and customer focus across the team. Monitor KPIs and customer feedback, using insights to identify and implement process improvements. Work closely with senior analysts and other internal teams to optimise processes and communication. Develop and implement robust processes and procedures to increase efficiency and accuracy. Support onboarding and induction of new team members to ensure smooth integration. Collaborate with IT and systems teams to enhance and streamline operational tools. Prepare and present operational reports to senior management, highlighting achievements and areas for improvement. Identify training needs within the team and coordinate relevant learning and development initiatives. Key systems the Operations Manager will use: Zendesk, Looker, Excel & O365, CMOS, Litmos, HRLocker, Appraisd About you • Proven leadership and people management skills. • Exceptionally organised, conscientious, and dependable. • Honest and discreet, with integrity at the heart of your approach. • Strong communication skills and a genuine drive for continual improvement. • Confident working with data and operational tools to support decision making. If you re ready to make a real impact in a collaborative, hybrid working environment based in Chichester, we d love to hear from you. Apply now to join a team where your skills and leadership will help drive success
Solid Recruitment
Bosham, Sussex
Job Advert: Compensation and Benefits Officer Salary: £35,000 - £40,000 per annum Location: Chichester (Hybrid working available) Contract: Full-Time, Permanent Are you an experienced HR professional with a passion for designing and managing reward and benefits packages? Do you thrive in dynamic environments and enjoy making a tangible impact on employee satisfaction and organizational success? If so, we have the perfect opportunity for you! About the Role As our Compensation and Benefits Officer, you will play a pivotal role in shaping and managing our pay structures and employee benefits programs. Reporting to the HR Manager, you will work closely with leadership to ensure our offerings remain competitive, compliant, and aligned with business goals. With a hybrid working arrangement, this role offers a blend of flexibility and collaboration from our Chichester office. This is a critical role that bridges HR, finance, and operations to ensure our employees are rewarded fairly and accurately. Your expertise will directly impact employee satisfaction, compliance, and organizational efficiency. Key Responsibilities for the Compensation and Benefits Officer Develop, implement, and maintain competitive salary structures and incentive schemes. Manage employee benefits programs, including health insurance, pensions, and wellness initiatives. Conduct regular benchmarking and market research to ensure competitiveness. Collaborate with HR and finance teams on payroll, budgeting, and compliance matters. Provide guidance and support to employees on compensation and benefits inquiries. Stay updated on industry trends and legislative changes to ensure compliance. Take full ownership of the execution of payroll, pension, HMRC payments, and benefit schemes. Prepare and submit payroll data monthly for (currently) three UK-based payrolls to an outsourced payroll provider, liaising with Finance, CAF, and HMRC as appropriate. Review and reconcile PAYE submissions via HMRC monthly. Prepare and submit pensions data to an outsourced pension provider, including auto-enrolment, on a monthly basis. Prepare and submit childcare vouchers to an outsourced provider, dealing with all staff queries, set-ups, amendments, updates, and changes, including writing to staff. Lead on Payroll Year-End processes, ensuring P60s and P11Ds are submitted and distributed correctly and in good time. About You You have extensive UK payroll experience of in-house payroll (via a managed service) and proven experience of working in a standalone payroll position. You have experience of RTI, P60s, P11Ds, PSA and dealing with HMRC, the Apprenticeship Levy and the application of NI. You possess good knowledge of pensions, including Defined Contribution (DC), Self-Invested Personal Pensions (SIPP), and Salary Sacrifice. You have good benefits administration experience. You have previous experience of payroll software. European payroll exposure would be an advantage, as would experience of Share-Based schemes. Previous work in an HR team on some HR activities is also desirable. Preferably, you have a financial services or a professional services background. You possess outstanding attention to detail and time management skills. You are numerate, with a proven ability to analyse and interpret numerical and statistical information. You have excellent organisation and planning skills; patience, tenacity, curiosity, and absolute discretion. You have good IT skills, including Word, Outlook, and Excel, with a strong desire for continuous improvement in the latter particularly. You are also likely to have as a minimum: English and Maths GCSE (or equivalent), at Grade 9-4 (A C) and be educated to A level standard. The CIPP qualification or equivalent is desirable. This role may at times require you to work additional time outside of your normal working hours, so a flexible approach is needed to achieve deadlines and respond to changing priorities. NB: Due to the nature of the work, annual leave will be restricted at certain times of the month and year for monthly payroll preparation, monthly pay run, and the annual pay review. What We Offer A competitive salary of £35,000 - £40,000 per annum. A hybrid working arrangement for flexibility and work-life balance. Opportunities for professional growth and development. A supportive and inclusive workplace culture. For further information on this exciting position, please forward a copy of your CV
Job Advert: Compensation and Benefits Officer Salary: £35,000 - £40,000 per annum Location: Chichester (Hybrid working available) Contract: Full-Time, Permanent Are you an experienced HR professional with a passion for designing and managing reward and benefits packages? Do you thrive in dynamic environments and enjoy making a tangible impact on employee satisfaction and organizational success? If so, we have the perfect opportunity for you! About the Role As our Compensation and Benefits Officer, you will play a pivotal role in shaping and managing our pay structures and employee benefits programs. Reporting to the HR Manager, you will work closely with leadership to ensure our offerings remain competitive, compliant, and aligned with business goals. With a hybrid working arrangement, this role offers a blend of flexibility and collaboration from our Chichester office. This is a critical role that bridges HR, finance, and operations to ensure our employees are rewarded fairly and accurately. Your expertise will directly impact employee satisfaction, compliance, and organizational efficiency. Key Responsibilities for the Compensation and Benefits Officer Develop, implement, and maintain competitive salary structures and incentive schemes. Manage employee benefits programs, including health insurance, pensions, and wellness initiatives. Conduct regular benchmarking and market research to ensure competitiveness. Collaborate with HR and finance teams on payroll, budgeting, and compliance matters. Provide guidance and support to employees on compensation and benefits inquiries. Stay updated on industry trends and legislative changes to ensure compliance. Take full ownership of the execution of payroll, pension, HMRC payments, and benefit schemes. Prepare and submit payroll data monthly for (currently) three UK-based payrolls to an outsourced payroll provider, liaising with Finance, CAF, and HMRC as appropriate. Review and reconcile PAYE submissions via HMRC monthly. Prepare and submit pensions data to an outsourced pension provider, including auto-enrolment, on a monthly basis. Prepare and submit childcare vouchers to an outsourced provider, dealing with all staff queries, set-ups, amendments, updates, and changes, including writing to staff. Lead on Payroll Year-End processes, ensuring P60s and P11Ds are submitted and distributed correctly and in good time. About You You have extensive UK payroll experience of in-house payroll (via a managed service) and proven experience of working in a standalone payroll position. You have experience of RTI, P60s, P11Ds, PSA and dealing with HMRC, the Apprenticeship Levy and the application of NI. You possess good knowledge of pensions, including Defined Contribution (DC), Self-Invested Personal Pensions (SIPP), and Salary Sacrifice. You have good benefits administration experience. You have previous experience of payroll software. European payroll exposure would be an advantage, as would experience of Share-Based schemes. Previous work in an HR team on some HR activities is also desirable. Preferably, you have a financial services or a professional services background. You possess outstanding attention to detail and time management skills. You are numerate, with a proven ability to analyse and interpret numerical and statistical information. You have excellent organisation and planning skills; patience, tenacity, curiosity, and absolute discretion. You have good IT skills, including Word, Outlook, and Excel, with a strong desire for continuous improvement in the latter particularly. You are also likely to have as a minimum: English and Maths GCSE (or equivalent), at Grade 9-4 (A C) and be educated to A level standard. The CIPP qualification or equivalent is desirable. This role may at times require you to work additional time outside of your normal working hours, so a flexible approach is needed to achieve deadlines and respond to changing priorities. NB: Due to the nature of the work, annual leave will be restricted at certain times of the month and year for monthly payroll preparation, monthly pay run, and the annual pay review. What We Offer A competitive salary of £35,000 - £40,000 per annum. A hybrid working arrangement for flexibility and work-life balance. Opportunities for professional growth and development. A supportive and inclusive workplace culture. For further information on this exciting position, please forward a copy of your CV