Rent Support Officer Salary: £31,500 pa Manchester, Greater Manchester Contract Type: Permanent, Full Time Hours: 35 hours per week, Monday - Friday (agile working arrangements in place) Closing date: 6th March 2025 Interview date: 17th March 2025 Interview location: Soapworks, Salford Quays, Manchester Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We're looking for those that can ensure the effective and efficient delivery of all Income Management related operational duties to ensure excellent rent collection and arrears management for all current and former customers. You'll provide early intervention, guidance and assistance to customers who are struggling to pay their rent with the aim to increase income collection. You will working collaboratively with colleagues across Communities to ensure the prompt and comprehensive resolution of arrears cases for both current and former customers. Assisting to implement our in-house legal process to ensure all formal arrears action is justified, proportionate, and is acted on appropriately in accordance with current policies and procedures, the pre action protocol and in line with wider legislation. We re always keen to hear from those who will champion, promote and adhere to our Customer Service Standards working with all relevant teams to ensure the delivery of a customer focused service thereby attaining excellent performance standards and outcomes. We need people who are / have Experience in a similar role, with knowledge of enforcing tenancy conditions and ideally dealing with income collection. Good knowledge of housing legislation and welfare benefits. Some knowledge of implementing arrears recovery procedures. IT literate including Microsoft Office 365 Please note you must have a flexible approach to working hours (including occasional evenings and weekends) and hold a valid driving license, with access to your own vehicle, full MOT with insurance for business use. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Mar 08, 2025
Full time
Rent Support Officer Salary: £31,500 pa Manchester, Greater Manchester Contract Type: Permanent, Full Time Hours: 35 hours per week, Monday - Friday (agile working arrangements in place) Closing date: 6th March 2025 Interview date: 17th March 2025 Interview location: Soapworks, Salford Quays, Manchester Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We're looking for those that can ensure the effective and efficient delivery of all Income Management related operational duties to ensure excellent rent collection and arrears management for all current and former customers. You'll provide early intervention, guidance and assistance to customers who are struggling to pay their rent with the aim to increase income collection. You will working collaboratively with colleagues across Communities to ensure the prompt and comprehensive resolution of arrears cases for both current and former customers. Assisting to implement our in-house legal process to ensure all formal arrears action is justified, proportionate, and is acted on appropriately in accordance with current policies and procedures, the pre action protocol and in line with wider legislation. We re always keen to hear from those who will champion, promote and adhere to our Customer Service Standards working with all relevant teams to ensure the delivery of a customer focused service thereby attaining excellent performance standards and outcomes. We need people who are / have Experience in a similar role, with knowledge of enforcing tenancy conditions and ideally dealing with income collection. Good knowledge of housing legislation and welfare benefits. Some knowledge of implementing arrears recovery procedures. IT literate including Microsoft Office 365 Please note you must have a flexible approach to working hours (including occasional evenings and weekends) and hold a valid driving license, with access to your own vehicle, full MOT with insurance for business use. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Tenancy Sustainment Coach Salary £32,796 + £1,000 pa ECU Allowance Manchester Hours: 35 per week (agile working) Temporary: up to end of November 2025 Enhanced DBS working with Adults required Closing date: 14th March 2025 Interview date: 19th March 2025 Interview location: Soapworks Our organisation is all about people the people who live in our homes, the people in the communities we serve and the people we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. We provide homes and services to over 16,000 people across Greater Manchester and have big plans to build more over the next five years. Maintaining our tenancies is key to this and we are looking for someone to help us do this. We need someone who is customer focused, who will encourage customers with a wide range of needs to successfully manage their tenancy and live independently. Someone who will provide early intervention, guidance and assistance to customers who are most at risk of failing to sustain their tenancy, from before and during their tenancy. Working as part of a team, we are looking for someone who can work with customers with complex needs and who would be happy to tailor the service to meet the need of our customers. But it s not just about support and advice, we re looking for someone who can understand customer demand trends and sustainment trigger points, using customer data to inform best approaches to deliver sustainment services. Ideally someone who has worked in a similar role in social housing. We re looking for those who have a willingness to work outside normal office hours (including occasional evenings & weekends) and you must have the ability to drive and have access to a car. Irwell Valley Homes is a great place to work! We work in an agile way, pay good salaries, offer a great range of benefits and support colleagues to learn and grow, because we want to attract and retain the very best people to help us serve our customers. So if you have knowledge of relevant legislation, policy and good practice and have experience of working in a sustainment or community-based support service with experience of applying for benefits and benefit legislation - we d love you to join our team! Applicants will be send a scenario based assessment to complete and return, if selected for interview.
Mar 07, 2025
Contractor
Tenancy Sustainment Coach Salary £32,796 + £1,000 pa ECU Allowance Manchester Hours: 35 per week (agile working) Temporary: up to end of November 2025 Enhanced DBS working with Adults required Closing date: 14th March 2025 Interview date: 19th March 2025 Interview location: Soapworks Our organisation is all about people the people who live in our homes, the people in the communities we serve and the people we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. We provide homes and services to over 16,000 people across Greater Manchester and have big plans to build more over the next five years. Maintaining our tenancies is key to this and we are looking for someone to help us do this. We need someone who is customer focused, who will encourage customers with a wide range of needs to successfully manage their tenancy and live independently. Someone who will provide early intervention, guidance and assistance to customers who are most at risk of failing to sustain their tenancy, from before and during their tenancy. Working as part of a team, we are looking for someone who can work with customers with complex needs and who would be happy to tailor the service to meet the need of our customers. But it s not just about support and advice, we re looking for someone who can understand customer demand trends and sustainment trigger points, using customer data to inform best approaches to deliver sustainment services. Ideally someone who has worked in a similar role in social housing. We re looking for those who have a willingness to work outside normal office hours (including occasional evenings & weekends) and you must have the ability to drive and have access to a car. Irwell Valley Homes is a great place to work! We work in an agile way, pay good salaries, offer a great range of benefits and support colleagues to learn and grow, because we want to attract and retain the very best people to help us serve our customers. So if you have knowledge of relevant legislation, policy and good practice and have experience of working in a sustainment or community-based support service with experience of applying for benefits and benefit legislation - we d love you to join our team! Applicants will be send a scenario based assessment to complete and return, if selected for interview.
Building Safety Co-ordinator Salary: £30,000 pa Manchester, Greater Manchester Contract Type: Permanent Hours: 35 (agile working arrangements in place) Closing date: 12th March Interview date: w/c 17th March Interview location: Soapworks, Salford Quays, Manchester Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We re looking for someone who can ensure effective case management and administrative support is provided to the Building Safety Team. It requires a key focus on detail and oversight of multiple fire safety related actions and systems to ensure work is processed and delivered efficiently. The team will be dealing with building safety actions than will require the coordination of various parties to deliver work and all associated activity. It will involve liaison with customers, contractors and other teams. In this role, you will be responsible for Ensure the efficient raising of orders as specified by the team and liaise with colleagues and contractors to enable up to date reporting. Updating relevant systems to reflect accurate and up to date recording. Liaise and update residents, contractors and other stakeholders with general day to day queries. Provide the team with data systems support, administrative support and the preparation of documents and delivery of services. Provide information for reporting purposes and collate data. Arrange appointments for colleagues and surveyors. We need people who are / have Experience of managing and maintaining asset related data linked to service delivery provision. Oversight and audit of building safety remedial related activity and escalating risk as required. Coordination of colleagues and contractors for building safety remedial activity. Providing administrative support to an building safety team/function. Dealing with customer related queries as required Admin support skills. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Mar 07, 2025
Full time
Building Safety Co-ordinator Salary: £30,000 pa Manchester, Greater Manchester Contract Type: Permanent Hours: 35 (agile working arrangements in place) Closing date: 12th March Interview date: w/c 17th March Interview location: Soapworks, Salford Quays, Manchester Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We re looking for someone who can ensure effective case management and administrative support is provided to the Building Safety Team. It requires a key focus on detail and oversight of multiple fire safety related actions and systems to ensure work is processed and delivered efficiently. The team will be dealing with building safety actions than will require the coordination of various parties to deliver work and all associated activity. It will involve liaison with customers, contractors and other teams. In this role, you will be responsible for Ensure the efficient raising of orders as specified by the team and liaise with colleagues and contractors to enable up to date reporting. Updating relevant systems to reflect accurate and up to date recording. Liaise and update residents, contractors and other stakeholders with general day to day queries. Provide the team with data systems support, administrative support and the preparation of documents and delivery of services. Provide information for reporting purposes and collate data. Arrange appointments for colleagues and surveyors. We need people who are / have Experience of managing and maintaining asset related data linked to service delivery provision. Oversight and audit of building safety remedial related activity and escalating risk as required. Coordination of colleagues and contractors for building safety remedial activity. Providing administrative support to an building safety team/function. Dealing with customer related queries as required Admin support skills. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Neighbourhood / Housing Officer Salary: £35,700 Pa Manchester (agile working arrangements in place) Contract Type: Full Time, 12 month fixed term contract Hours: 35 hours per week, Monday - Friday Closing date: 19th February 2025 Interview dates: 25th February 2025 Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. Our customer corporate objective is, to help customers to achieve and maintain a successful tenancy by providing a home that s right for them and offer tailored support when and where needed. To do this we will; Create a place based tailored service that provides clarity of responsibility for both colleague and customer, where we do what we say and have a clear focus on outcomes. Our customer corporate objective is, to help customers to achieve and maintain a successful tenancy by providing a home that s right for them and offer tailored support when and where needed. To do this we will; Create a place based tailored service that provides clarity of responsibility for both colleague and customer, where we do what we say and have a clear focus on outcomes. This post will work with all relevant teams to deliver a customer focused Tenancy & Estate Management service within our communities and attain excellent performance standards and outcomes. We need people who are / have Experience of working in a similar role within social housing, who have knowledge of Housing legislation. You ll have experience of dealing with ASB, tenancy & neighbourhood / estate issues. It s also vital to have dealing with members of the public Experience dealing with challenging situations and complex lifestyles Hold a Housing qualification (such as CIH) or willingness to work towards this Due to the nature of the role you must have a flexible approach to working hours and hold a valid driving license due to the travel involved in the role. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Feb 14, 2025
Contractor
Neighbourhood / Housing Officer Salary: £35,700 Pa Manchester (agile working arrangements in place) Contract Type: Full Time, 12 month fixed term contract Hours: 35 hours per week, Monday - Friday Closing date: 19th February 2025 Interview dates: 25th February 2025 Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. Our customer corporate objective is, to help customers to achieve and maintain a successful tenancy by providing a home that s right for them and offer tailored support when and where needed. To do this we will; Create a place based tailored service that provides clarity of responsibility for both colleague and customer, where we do what we say and have a clear focus on outcomes. Our customer corporate objective is, to help customers to achieve and maintain a successful tenancy by providing a home that s right for them and offer tailored support when and where needed. To do this we will; Create a place based tailored service that provides clarity of responsibility for both colleague and customer, where we do what we say and have a clear focus on outcomes. This post will work with all relevant teams to deliver a customer focused Tenancy & Estate Management service within our communities and attain excellent performance standards and outcomes. We need people who are / have Experience of working in a similar role within social housing, who have knowledge of Housing legislation. You ll have experience of dealing with ASB, tenancy & neighbourhood / estate issues. It s also vital to have dealing with members of the public Experience dealing with challenging situations and complex lifestyles Hold a Housing qualification (such as CIH) or willingness to work towards this Due to the nature of the role you must have a flexible approach to working hours and hold a valid driving license due to the travel involved in the role. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Communications Specialist Salary: £32,101 Manchester, Salford - Agile Working Full time, Permanent 35 hours per week, Monday - Friday Our organisation is all about people the people who live in our homes, the people in the communities we serve, and the people we work with. So, it s no surprise we recruit for attitude and behaviour which are central to us delivering great experiences for everyone. We employ people who are passionate about making a difference, who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to more than 20,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. This role will help us with this by effectively delivering our ambitious communications strategy, and its supporting plans and activities. You can expect great variety with no two days the same, and the chance to really make an impact on our customers and communities through engaging and inspiring communications which support customers, foster partnerships, and celebrate the difference we make. In this role, you will be responsible for: Developing and delivering targeted customer communications across all channels. Managing digital platforms - website, social media and film. Producing communications and marketing materials for diverse audiences. Researching and creating engaging content for use in award entries, social media and media releases. Assisting with events for customers and partners. Delivering inspiring internal communications and enhancing colleague engagement. We need people who have: Excellent communication and interpersonal skills. Good knowledge of media platforms and communications tools and tactics. Experience of delivering effective communications and stakeholder engagement campaigns which achieve their objectives. The ability to think creatively and produce engaging and informative content. Ideally you will hold a higher education CIPR or CIM certificate and/ or marketing or communication related degree. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference whilst furthering your communications career, we d love to hear from you.
Feb 10, 2025
Full time
Communications Specialist Salary: £32,101 Manchester, Salford - Agile Working Full time, Permanent 35 hours per week, Monday - Friday Our organisation is all about people the people who live in our homes, the people in the communities we serve, and the people we work with. So, it s no surprise we recruit for attitude and behaviour which are central to us delivering great experiences for everyone. We employ people who are passionate about making a difference, who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to more than 20,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. This role will help us with this by effectively delivering our ambitious communications strategy, and its supporting plans and activities. You can expect great variety with no two days the same, and the chance to really make an impact on our customers and communities through engaging and inspiring communications which support customers, foster partnerships, and celebrate the difference we make. In this role, you will be responsible for: Developing and delivering targeted customer communications across all channels. Managing digital platforms - website, social media and film. Producing communications and marketing materials for diverse audiences. Researching and creating engaging content for use in award entries, social media and media releases. Assisting with events for customers and partners. Delivering inspiring internal communications and enhancing colleague engagement. We need people who have: Excellent communication and interpersonal skills. Good knowledge of media platforms and communications tools and tactics. Experience of delivering effective communications and stakeholder engagement campaigns which achieve their objectives. The ability to think creatively and produce engaging and informative content. Ideally you will hold a higher education CIPR or CIM certificate and/ or marketing or communication related degree. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference whilst furthering your communications career, we d love to hear from you.
Electrician Salary: £30,784 pa + Access to company vehicle (for work use only including travel to and from work) Manchester, Greater Manchester Contract Type: Permanent Hours: 40 hours per week / 8.00 am to 4.30 pm, Monday to Friday with a 30 minute unpaid break for lunch. Closing date: 3rd January 2023 Interview date: TBC - on a rolling basis Interview location: Soapworks, Salford Quays, Manchester Soapworks Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience. In this role, you will be responsible for Carrying out all aspects of electrical works in customers' homes and empty properties. Repair/replace electrical fittings and diagnose and rectify electrical faults. Complete relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Adhere to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. Text Wrapping Break We need people who are / have A sound building and construction knowledge due to working in a similar role previously Experience in certifying electrical works and of testing and inspection of domestic dwellings General building maintenance repair knowledge Holds a City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works and City and Guilds 2391 or 2394 and 2395 Has current BS:7671 qualification (18th Edition Regulations) The ability to work with IT systems (email, word and excel) You must also hold a valid driving licence and willing to have a Basic DBS check. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Dec 19, 2022
Full time
Electrician Salary: £30,784 pa + Access to company vehicle (for work use only including travel to and from work) Manchester, Greater Manchester Contract Type: Permanent Hours: 40 hours per week / 8.00 am to 4.30 pm, Monday to Friday with a 30 minute unpaid break for lunch. Closing date: 3rd January 2023 Interview date: TBC - on a rolling basis Interview location: Soapworks, Salford Quays, Manchester Soapworks Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience. In this role, you will be responsible for Carrying out all aspects of electrical works in customers' homes and empty properties. Repair/replace electrical fittings and diagnose and rectify electrical faults. Complete relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Adhere to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. Text Wrapping Break We need people who are / have A sound building and construction knowledge due to working in a similar role previously Experience in certifying electrical works and of testing and inspection of domestic dwellings General building maintenance repair knowledge Holds a City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works and City and Guilds 2391 or 2394 and 2395 Has current BS:7671 qualification (18th Edition Regulations) The ability to work with IT systems (email, word and excel) You must also hold a valid driving licence and willing to have a Basic DBS check. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Gas Service & Repair Engineer Salary: £33,280 pa + call out payments and company vehicle (for work use, including travel to and from work) Manchester - Field Based across Greater Manchester area Contract Type: Permanent Hours: 40 hours per week (8:30am - 5.00pm, Monday to Friday - Required to work on Saturday rota (1 in 7 weeks - 8:00am to 2.00 pm) you would receive the following Friday off after this Closing date: 3rd January 2023 Interview date: TBC - on a rolling basis Interview location: Soapworks, Salford Quays, Manchester Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. In this role, you will be responsible for Service, diagnose and repair all landlord owned gas appliances in customers' homes and empty properties. Complete relevant certification in accordance with the Gas Safety Regulations. Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. Deliver a good cosmetic finish on completing a job. Report any potential repairs and safeguarding issues that you notice in the customers' homes. Update your PDA in real time on a job's status and communicate with planners if customers are not at home or jobs are not viable. Order parts, materials or follow up work as required and record work daily outside opti-time Achieve your performance targets, KPI's and productivity targets. We need people who: Can undertake gas heating repairs and gas servicing in customers homes and of certifying gas works. Have a sound building and construction knowledge Has general building maintenance repair knowledge Holds a Certificate of Competence (BSEN17024) - CCN1, CENWAT, CKR1, HTR1, CPA1, NVQ Level 3 Gas Utilisation Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Dec 19, 2022
Full time
Gas Service & Repair Engineer Salary: £33,280 pa + call out payments and company vehicle (for work use, including travel to and from work) Manchester - Field Based across Greater Manchester area Contract Type: Permanent Hours: 40 hours per week (8:30am - 5.00pm, Monday to Friday - Required to work on Saturday rota (1 in 7 weeks - 8:00am to 2.00 pm) you would receive the following Friday off after this Closing date: 3rd January 2023 Interview date: TBC - on a rolling basis Interview location: Soapworks, Salford Quays, Manchester Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. In this role, you will be responsible for Service, diagnose and repair all landlord owned gas appliances in customers' homes and empty properties. Complete relevant certification in accordance with the Gas Safety Regulations. Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. Deliver a good cosmetic finish on completing a job. Report any potential repairs and safeguarding issues that you notice in the customers' homes. Update your PDA in real time on a job's status and communicate with planners if customers are not at home or jobs are not viable. Order parts, materials or follow up work as required and record work daily outside opti-time Achieve your performance targets, KPI's and productivity targets. We need people who: Can undertake gas heating repairs and gas servicing in customers homes and of certifying gas works. Have a sound building and construction knowledge Has general building maintenance repair knowledge Holds a Certificate of Competence (BSEN17024) - CCN1, CENWAT, CKR1, HTR1, CPA1, NVQ Level 3 Gas Utilisation Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Community Coordinator Salford , with a requirement to travel around Bury and Greater Manchester as required £28,500 pa + Essential Car User Allowance Permanent Hours: 35 hours per week (agile working arrangement in place) Permanent Hours: 35 hours per week (agile working arrangement in place) Great with people? Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. We're looking for a Community Coordinator to join us! We need someone who is customer focused, enjoys working out in the communities and delivering services face to face, where needed. Someone who will take responsibility for delivering a brilliant service, wanting to make a difference for our customers, supporting the managers and colleagues in understanding how we can improve and successfully deliver change. We're looking for someone who will take pride in helping to maintain successful tenancies, who can build a great rapport with people and has excellent judgement skills, someone that can truly develop in, shape and make this role their own. Prior Housing, Anti-social Behaviour or Tenancy Management experience is essential. Please note you must hold a Valid Driving Licence and have access to a personal vehicle. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. This is an exciting time for you to come and join our new team!
Dec 12, 2022
Full time
Community Coordinator Salford , with a requirement to travel around Bury and Greater Manchester as required £28,500 pa + Essential Car User Allowance Permanent Hours: 35 hours per week (agile working arrangement in place) Permanent Hours: 35 hours per week (agile working arrangement in place) Great with people? Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. We're looking for a Community Coordinator to join us! We need someone who is customer focused, enjoys working out in the communities and delivering services face to face, where needed. Someone who will take responsibility for delivering a brilliant service, wanting to make a difference for our customers, supporting the managers and colleagues in understanding how we can improve and successfully deliver change. We're looking for someone who will take pride in helping to maintain successful tenancies, who can build a great rapport with people and has excellent judgement skills, someone that can truly develop in, shape and make this role their own. Prior Housing, Anti-social Behaviour or Tenancy Management experience is essential. Please note you must hold a Valid Driving Licence and have access to a personal vehicle. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. This is an exciting time for you to come and join our new team!
Contract Type: PermanentHours: 40 hours per week ( on call as part of a rota)Closing date: 15 December 2021Interview date: 21 December 2021Interview location: Soapworks, Salford Quays, ManchesterOur organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with.So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture which supports people to do this.As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.As our Gas Supervisor you'll provide a professional gas service that delivers an excellent customer experience.In this role, you will be responsible forAdhering to all relevant regulations and organisational policies and procedures.Carrying out Work In Progress, and H&S audits and inspections and audits with each engineer within the gas team. As well as van checks and one 2 ones.Complete Post Inspections on completed installations and on in house repair and services.Carry out periodic inspections of recent electronic Landlords Gas Safety Records.Visit sites and carry out appropriate investigations following complaints or damage reports and undertake investigations to repeated failing appliances.Mentor and monitor all new startersWe need people whoHold a Certificate of Competence (BSEN17024) - CCN1, CENWAT, CKR1, HTR1, CPA1 NVQ Level 3 Gas UtilisationCan undertake gas and heating repairs in customers homes and that can carrying out annual gas safety checks of domestic dwellingsAre experienced in dealing with customer complaints and complex gas repairsCan upskill and educate fellow operativesPlease note due to the role you will be expected to take part in an out of hours rota. The appointed candidate will undergo a Basic DBS check and a Full valid driving licence is required for the position.Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.If you want to be part of our team and help us make a difference, we'd love to hear from you.#GasSupervisor #GasEngineer #GasTeamLeader #Tradesjobs #construction #housingjobs #recruiting #ManchesterjobsINDNET
Dec 08, 2021
Full time
Contract Type: PermanentHours: 40 hours per week ( on call as part of a rota)Closing date: 15 December 2021Interview date: 21 December 2021Interview location: Soapworks, Salford Quays, ManchesterOur organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with.So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture which supports people to do this.As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.As our Gas Supervisor you'll provide a professional gas service that delivers an excellent customer experience.In this role, you will be responsible forAdhering to all relevant regulations and organisational policies and procedures.Carrying out Work In Progress, and H&S audits and inspections and audits with each engineer within the gas team. As well as van checks and one 2 ones.Complete Post Inspections on completed installations and on in house repair and services.Carry out periodic inspections of recent electronic Landlords Gas Safety Records.Visit sites and carry out appropriate investigations following complaints or damage reports and undertake investigations to repeated failing appliances.Mentor and monitor all new startersWe need people whoHold a Certificate of Competence (BSEN17024) - CCN1, CENWAT, CKR1, HTR1, CPA1 NVQ Level 3 Gas UtilisationCan undertake gas and heating repairs in customers homes and that can carrying out annual gas safety checks of domestic dwellingsAre experienced in dealing with customer complaints and complex gas repairsCan upskill and educate fellow operativesPlease note due to the role you will be expected to take part in an out of hours rota. The appointed candidate will undergo a Basic DBS check and a Full valid driving licence is required for the position.Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.If you want to be part of our team and help us make a difference, we'd love to hear from you.#GasSupervisor #GasEngineer #GasTeamLeader #Tradesjobs #construction #housingjobs #recruiting #ManchesterjobsINDNET
