As a Volunteer Family and Carers Practitioner, you will support the delivery of a wide range of interventions for service users. These will include: Advising and assisting service users to access wider services and support organisations. Offering one-to-one psychosocial sessions and checking in with clients. Facilitating Family and Carers Group, if needed Completing any administrative tasks. Promoting Family and Carers service throughout the borough of Merton. In addition to the above you will be expected to participate in team meetings where relevant and to complete any necessary or desirable training.
Apr 16, 2026
Full time
As a Volunteer Family and Carers Practitioner, you will support the delivery of a wide range of interventions for service users. These will include: Advising and assisting service users to access wider services and support organisations. Offering one-to-one psychosocial sessions and checking in with clients. Facilitating Family and Carers Group, if needed Completing any administrative tasks. Promoting Family and Carers service throughout the borough of Merton. In addition to the above you will be expected to participate in team meetings where relevant and to complete any necessary or desirable training.
As a Volunteer Harm Reduction Recovery Practitioner, you will support the delivery of a wide range of interventions for service users. These will include: Advising service users on alcohol awareness and harm minimisation advice Supporting practitioners in the completion of service-user assessments and follow-up assessments. (Please note you will not be asked to carry out initial assessments) Supporting practitioners with a caseload of service users. This will involve meeting with service users in their one homes with a recovery practitioner. Assisting service users to access wider services, including completing referrals to onward agencies In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.
Apr 16, 2026
Full time
As a Volunteer Harm Reduction Recovery Practitioner, you will support the delivery of a wide range of interventions for service users. These will include: Advising service users on alcohol awareness and harm minimisation advice Supporting practitioners in the completion of service-user assessments and follow-up assessments. (Please note you will not be asked to carry out initial assessments) Supporting practitioners with a caseload of service users. This will involve meeting with service users in their one homes with a recovery practitioner. Assisting service users to access wider services, including completing referrals to onward agencies In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.
The aim of this exciting new role is to support a specialist smoking cessation service that seeks to improve the health of individuals. Areas of involvement / responsibility The volunteer smoking cessation advisor will promote smoking cessation within the service and will work collaboratively with colleagues. As part of your role, you will be expected to: • Support the running of the smoking cessation clinic, including booking appointments, any correspondence, and answering enquiries from clients. • To liaise with other professionals and community groups to promote the service and encourage appropriate referrals. • To help the service maintain appropriate records to track and meet key performance indicators. • To support community engagement and awareness events across the borough. • Volunteer smoking cessation advisors have the opportunity to shadow and observe other professionals delivering smoking cessation interventions and will be supported to interact with service users and attend training that would enable them to gain experience as a qualified smoking cessation advisor.
Apr 16, 2026
Full time
The aim of this exciting new role is to support a specialist smoking cessation service that seeks to improve the health of individuals. Areas of involvement / responsibility The volunteer smoking cessation advisor will promote smoking cessation within the service and will work collaboratively with colleagues. As part of your role, you will be expected to: • Support the running of the smoking cessation clinic, including booking appointments, any correspondence, and answering enquiries from clients. • To liaise with other professionals and community groups to promote the service and encourage appropriate referrals. • To help the service maintain appropriate records to track and meet key performance indicators. • To support community engagement and awareness events across the borough. • Volunteer smoking cessation advisors have the opportunity to shadow and observe other professionals delivering smoking cessation interventions and will be supported to interact with service users and attend training that would enable them to gain experience as a qualified smoking cessation advisor.
Location: remote working Days: 1-3 days per week How you can help The aim of this exciting new role is to support the people who use our services to gain the IT skills they need to engage with our services remotely and connect with their families, friends and community. The Volunteer IT Trainer will also assist in upskilling staff, volunteers and peer mentors to ensure that our people have the digital skills they need. Training and support will be delivered virtually to individuals and small groups of learners, equipping them with a working knowledge of Zoom, Teams, email and using the internet. As a Volunteer IT Trainer, you will design and deliver a range of training sessions to the people who use our services and our staff and volunteers. Your role will include: Assessing the IT needs of individuals Producing a range of supporting materials, including quick-reference guides and video demos Delivering virtual training and support (via Teams/Zoom) in both group and 1-2-1 settings Managing the IT training calendar and scheduling courses Maintaining records of attendance and achievement Attending and participating in team meetings, and working closely with colleagues across Via. Interested? Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form . We look forward to hearing from you!
Apr 16, 2026
Full time
Location: remote working Days: 1-3 days per week How you can help The aim of this exciting new role is to support the people who use our services to gain the IT skills they need to engage with our services remotely and connect with their families, friends and community. The Volunteer IT Trainer will also assist in upskilling staff, volunteers and peer mentors to ensure that our people have the digital skills they need. Training and support will be delivered virtually to individuals and small groups of learners, equipping them with a working knowledge of Zoom, Teams, email and using the internet. As a Volunteer IT Trainer, you will design and deliver a range of training sessions to the people who use our services and our staff and volunteers. Your role will include: Assessing the IT needs of individuals Producing a range of supporting materials, including quick-reference guides and video demos Delivering virtual training and support (via Teams/Zoom) in both group and 1-2-1 settings Managing the IT training calendar and scheduling courses Maintaining records of attendance and achievement Attending and participating in team meetings, and working closely with colleagues across Via. Interested? Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form . We look forward to hearing from you!
As a Volunteer Practitioner, you'll support the delivery of a wide range of interventions. These will include: • Advising people who come to the service about drug awareness, overdose prevention, safer injecting, safer sex practices and other harm minimisation advice. • Supporting practitioners in the completion of assessments and follow-up assessments. (Please note, you won't be asked to carry out initial assessments) • Supporting practitioners with a caseload of people. This may involve working one-to-one and co-facilitating groups. • Assisting people to access wider services, including completing referrals to onward agencies. In addition to the above you'll be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we're specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, as is a non-judgemental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering, you'll be allocated a volunteer supervisor who will act as your main point of contact in your service. They'll provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There's also a central volunteer services team that will support you while you are on placement.
Apr 16, 2026
Full time
As a Volunteer Practitioner, you'll support the delivery of a wide range of interventions. These will include: • Advising people who come to the service about drug awareness, overdose prevention, safer injecting, safer sex practices and other harm minimisation advice. • Supporting practitioners in the completion of assessments and follow-up assessments. (Please note, you won't be asked to carry out initial assessments) • Supporting practitioners with a caseload of people. This may involve working one-to-one and co-facilitating groups. • Assisting people to access wider services, including completing referrals to onward agencies. In addition to the above you'll be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we're specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, as is a non-judgemental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering, you'll be allocated a volunteer supervisor who will act as your main point of contact in your service. They'll provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There's also a central volunteer services team that will support you while you are on placement.
As a Volunteer Criminal Justice Worker, you will support the Team with a variety of tasks. Your role will include: Assist the Criminal Justice Team with a variety of tasks to support service users in the criminal justice system. Provide additional support for criminal justice service users. Assist with duties in relation to referrals, including arrest referrals, prison referrals, Drug Rehabilitation Requirements (DRR), and Alcohol Treatment Requirements (ATR). Perform day-to-day administrative tasks such as filing, report writing, photocopying, and updating service user records. Participate in team meetings as required to stay aligned with team goals and objectives. Carry out additional tasks as needed to support the overall needs of the service
Apr 16, 2026
Full time
As a Volunteer Criminal Justice Worker, you will support the Team with a variety of tasks. Your role will include: Assist the Criminal Justice Team with a variety of tasks to support service users in the criminal justice system. Provide additional support for criminal justice service users. Assist with duties in relation to referrals, including arrest referrals, prison referrals, Drug Rehabilitation Requirements (DRR), and Alcohol Treatment Requirements (ATR). Perform day-to-day administrative tasks such as filing, report writing, photocopying, and updating service user records. Participate in team meetings as required to stay aligned with team goals and objectives. Carry out additional tasks as needed to support the overall needs of the service
New Beginnings Brent is a full integrated community drugs and alcohol service for adults. The service provides psychosocial and pharmacological treatment, in partnership with CNWL (Central and North West London NHS Foundation Trust). The service also has an outreach team, including a dedicated sex worker project. About the role As a Volunteer Homeless Outreach Practitioner you will: Support our Assessment and Engagement Team to engage people who are rough sleeping, at risk of homelessness, or living in insecure accommodation. Assist staff in delivering compassionate, person-centred support on the street and in the community, helping individuals feel heard, included, and connected to services. Support staff during street outreach sessions, including engaging individuals, offering a welcoming presence, and helping build trust and rapport. Assist with practical support such as providing information, basic harm-reduction messages (under staff supervision), or signposting to local services. Help reconnect individuals to treatment, housing, and wellbeing services. Work alongside our practitioners to identify immediate needs and communicate relevant information back to the team. Help staff to encourage people to access recovery activities, community resources, and mutual-aid groups. Contribute to a safe and trauma-informed environment during outreach and engagement. Assist with recording basic information and updates, following staff guidance and confidentiality procedures. Promote dignity, respect, and inclusion for people who are rough sleeping or experiencing homelessness. Contribute to creating safe, non-judgmental interactions and help the team encourage people to access recovery, wellbeing, and housing pathways. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we are specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, along with a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering you will be allocated a volunteer supervisor who will act as your main point of contact in your service. They will provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There is also a central volunteer services team that will support you while you are on placement. In addition, you can expect: A full induction to your role and continuous local training Access to central staff training opportunities Regular supervision Reimbursement of reasonable travel expenses and lunch expenses Interested? Find out more about our Brent service . Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form .
Apr 16, 2026
Full time
New Beginnings Brent is a full integrated community drugs and alcohol service for adults. The service provides psychosocial and pharmacological treatment, in partnership with CNWL (Central and North West London NHS Foundation Trust). The service also has an outreach team, including a dedicated sex worker project. About the role As a Volunteer Homeless Outreach Practitioner you will: Support our Assessment and Engagement Team to engage people who are rough sleeping, at risk of homelessness, or living in insecure accommodation. Assist staff in delivering compassionate, person-centred support on the street and in the community, helping individuals feel heard, included, and connected to services. Support staff during street outreach sessions, including engaging individuals, offering a welcoming presence, and helping build trust and rapport. Assist with practical support such as providing information, basic harm-reduction messages (under staff supervision), or signposting to local services. Help reconnect individuals to treatment, housing, and wellbeing services. Work alongside our practitioners to identify immediate needs and communicate relevant information back to the team. Help staff to encourage people to access recovery activities, community resources, and mutual-aid groups. Contribute to a safe and trauma-informed environment during outreach and engagement. Assist with recording basic information and updates, following staff guidance and confidentiality procedures. Promote dignity, respect, and inclusion for people who are rough sleeping or experiencing homelessness. Contribute to creating safe, non-judgmental interactions and help the team encourage people to access recovery, wellbeing, and housing pathways. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we are specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, along with a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering you will be allocated a volunteer supervisor who will act as your main point of contact in your service. They will provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There is also a central volunteer services team that will support you while you are on placement. In addition, you can expect: A full induction to your role and continuous local training Access to central staff training opportunities Regular supervision Reimbursement of reasonable travel expenses and lunch expenses Interested? Find out more about our Brent service . Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form .
As a Volunteer Group support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties, and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation and inputting of all Via service data as it relates to groups. Managing a local database and work with a national database that records a comprehensive information data set that informs understanding of the services performance and treatment outcomes. Being non-judgemental, calm, understanding and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.
Apr 16, 2026
Full time
As a Volunteer Group support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties, and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation and inputting of all Via service data as it relates to groups. Managing a local database and work with a national database that records a comprehensive information data set that informs understanding of the services performance and treatment outcomes. Being non-judgemental, calm, understanding and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.
As a Volunteer Recovery Practitioner, you'll support the delivery of a wide range of interventions. These will include: • Advising people who come to i-access about drug awareness, overdose prevention, safer injecting, safer sex practices and other harm minimisation advice. • Supporting practitioners in the completion of assessments and follow-up assessments. (Please note, you won't be asked to carry out initial assessments) • Supporting practitioners with a caseload of people. This may involve working one-to-one and co-facilitating groups. • Assisting people to access wider services, including completing referrals to onward agencies. In addition to the above you'll be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we're specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, as is a non-judgemental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering, you'll be allocated a volunteer supervisor who will act as your main point of contact in your service. They'll provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There's also a central volunteer services team that will support you while you are on placement.
Apr 16, 2026
Full time
As a Volunteer Recovery Practitioner, you'll support the delivery of a wide range of interventions. These will include: • Advising people who come to i-access about drug awareness, overdose prevention, safer injecting, safer sex practices and other harm minimisation advice. • Supporting practitioners in the completion of assessments and follow-up assessments. (Please note, you won't be asked to carry out initial assessments) • Supporting practitioners with a caseload of people. This may involve working one-to-one and co-facilitating groups. • Assisting people to access wider services, including completing referrals to onward agencies. In addition to the above you'll be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we're specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, as is a non-judgemental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering, you'll be allocated a volunteer supervisor who will act as your main point of contact in your service. They'll provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There's also a central volunteer services team that will support you while you are on placement.
New Beginnings Brent is a full integrated community drugs and alcohol service for adults. The service provides psychosocial and pharmacological treatment, in partnership with CNWL (Central and North West London NHS Foundation Trust). The service also has an outreach team, including a dedicated sex worker project. About the role As a Volunteer Peer Advocacy and Engagement Practitioner, you will play a key role in fostering a welcoming, inclusive, and trauma-informed environment where people feel heard, valued, and empowered. You will: Use your lived experience of recovery, substance use, or the criminal justice system to support others on their own recovery journeys. You will assist the Peer Advocacy and Engagement Practitioner and the wider Via team in delivering recovery-focused activities, promoting service user involvement, and helping people access the support they need. Support the Peer Advocacy and Engagement Practitioner to provide peer-based support and advocacy. Use your lived experience to inspire hope and model recovery in a safe, appropriate, and professional way. Assist with engagement activities that encourage participation and feedback, helping to shape and improve services. Support the delivery of harm reduction advice, guidance, and information - for example, around overdose prevention, blood-borne virus awareness, and safer use practices (under staff supervision). Help connect service users with appropriate education, employment, wellbeing, and recovery opportunities. Work collaboratively with staff, volunteers, and community partners to promote recovery-oriented and trauma-informed values. Assist with peer-led or group activities that promote wellbeing, confidence, and inclusion. Support the Peer Advocacy and Engagement Practitioner in gathering feedback, maintaining basic records of involvement, and ensuring confidentiality at all times. Promote service user involvement and ensure that people's voices are represented in a meaningful way across services. Support the Assessments and Outreach Team as required, such as helping with street outreach to engage/reengage homeless individuals and engage and build peer-to-peer relationship with street active individuals. In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we are specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, along with a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering you will be allocated a volunteer supervisor who will act as your main point of contact in your service. They will provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There is also a central volunteer services team that will support you while you are on placement. In addition, you can expect: A full induction to your role and continuous local training Access to central staff training opportunities Regular supervision Reimbursement of reasonable travel expenses and lunch expenses Interested? Find out more about our Brent service . Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form .
Apr 16, 2026
Full time
New Beginnings Brent is a full integrated community drugs and alcohol service for adults. The service provides psychosocial and pharmacological treatment, in partnership with CNWL (Central and North West London NHS Foundation Trust). The service also has an outreach team, including a dedicated sex worker project. About the role As a Volunteer Peer Advocacy and Engagement Practitioner, you will play a key role in fostering a welcoming, inclusive, and trauma-informed environment where people feel heard, valued, and empowered. You will: Use your lived experience of recovery, substance use, or the criminal justice system to support others on their own recovery journeys. You will assist the Peer Advocacy and Engagement Practitioner and the wider Via team in delivering recovery-focused activities, promoting service user involvement, and helping people access the support they need. Support the Peer Advocacy and Engagement Practitioner to provide peer-based support and advocacy. Use your lived experience to inspire hope and model recovery in a safe, appropriate, and professional way. Assist with engagement activities that encourage participation and feedback, helping to shape and improve services. Support the delivery of harm reduction advice, guidance, and information - for example, around overdose prevention, blood-borne virus awareness, and safer use practices (under staff supervision). Help connect service users with appropriate education, employment, wellbeing, and recovery opportunities. Work collaboratively with staff, volunteers, and community partners to promote recovery-oriented and trauma-informed values. Assist with peer-led or group activities that promote wellbeing, confidence, and inclusion. Support the Peer Advocacy and Engagement Practitioner in gathering feedback, maintaining basic records of involvement, and ensuring confidentiality at all times. Promote service user involvement and ensure that people's voices are represented in a meaningful way across services. Support the Assessments and Outreach Team as required, such as helping with street outreach to engage/reengage homeless individuals and engage and build peer-to-peer relationship with street active individuals. In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in the drug and alcohol field. While some knowledge of the sector is desirable, we are specifically looking for people who have a passion for the work that we do. A positive attitude and the desire to learn are essential, along with a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. What Via can offer you When you begin volunteering you will be allocated a volunteer supervisor who will act as your main point of contact in your service. They will provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There is also a central volunteer services team that will support you while you are on placement. In addition, you can expect: A full induction to your role and continuous local training Access to central staff training opportunities Regular supervision Reimbursement of reasonable travel expenses and lunch expenses Interested? Find out more about our Brent service . Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form .
This role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. The role can include: Covering reception duties, answering the telephone and welcoming people into the service Undertaking administrative tasks such as filing, archiving and photocopying. Supporting the collection and inputting of service data. Working with local and national databases. You'll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service.
Apr 16, 2026
Full time
This role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. The role can include: Covering reception duties, answering the telephone and welcoming people into the service Undertaking administrative tasks such as filing, archiving and photocopying. Supporting the collection and inputting of service data. Working with local and national databases. You'll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service.
