H&T Pawnbrokers

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community? Join H&T as a Deputy Store Manager and help shape the future of our store. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £28,250.00 Location: Kings Lynn Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,400 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Deputy Store Manager, you'll support the Store Manager in leading a motivated, well-trained team to deliver personalised exceptional service to all of our customers. You'll play a key role in ensuring the store runs smoothly, meets financial goals, and remains compliant with all regulatory and company standards. You'll also help create a positive, inclusive environment where colleagues feel proud of their work and valued in the company. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Support and motivate colleagues to achieve store goals and deliver outstanding service Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations Drive performance and support the team in achieving key financial targets Collaborate with the wider area team, sharing insights and best practices to support overall business success Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption Click here to view the full Job Description. DEPUTY STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For Passion for high standards and delivering exceptional customer and team experiences Excellent verbal and written communication skills A strong desire to lead, support, and develop others A customer-first mindset with a proactive attitude Previous supervisory or management experience in a financial services or customer-facing role Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion, and potential.

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community? Join H&T as a Deputy Store Manager and help shape the future of our store. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £29,750.00 (Includes London Weighting Allowance) Location: Camden Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,400 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Deputy Store Manager, you'll support the Store Manager in leading a motivated, well-trained team to deliver personalised exceptional service to all of our customers. You'll play a key role in ensuring the store runs smoothly, meets financial goals, and remains compliant with all regulatory and company standards. You'll also help create a positive, inclusive environment where colleagues feel proud of their work and valued in the company. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Support and motivate colleagues to achieve store goals and deliver outstanding service Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations Drive performance and support the team in achieving key financial targets Collaborate with the wider area team, sharing insights and best practices to support overall business success Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption Click here to view the full Job Description. DEPUTY STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For Passion for high standards and delivering exceptional customer and team experiences Excellent verbal and written communication skills A strong desire to lead, support, and develop others A customer-first mindset with a proactive attitude Previous supervisory or management experience in a financial services or customer-facing role Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion, and potential.

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Salary: Starting rate £12.75per hour (£24,863 per annum), increasing to £13.44 once full training has been completed. Location: Bridgwater Job Type: Full Time 37.5 hours Flexibility: Full flexibility from Monday to Sunday is required The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs. About the Role As a Store Colleague at H&T, you'll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same. Key Responsibilities Deliver exceptional customer service with a friendly and professional approach Assist customers with a range of services including pawnbroking, retail sales, and financial products Maintain high standards of compliance and store presentation Work collaboratively with your team to exceed targets Handle transactions accurately and securely Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required Click here to view the full Job Description. Job Description Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T . A DAY IN THE LIFE OF A H&T STORE What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Salary: Starting rate £12.75per hour (£24,863 per annum), increasing to £13.44 once full training has been completed. Location: Worksop Job Type: Full - Time - 6 Months FTC Flexibility: Full flexibility from Monday to Sunday is required The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs. About the Role As a Store Colleague at H&T, you'll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same. Key Responsibilities Deliver exceptional customer service with a friendly and professional approach Assist customers with a range of services including pawnbroking, retail sales, and financial products Maintain high standards of compliance and store presentation Work collaboratively with your team to exceed targets Handle transactions accurately and securely Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required Click here to view the full Job Description. Job Description Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T . A DAY IN THE LIFE OF A H&T STORE What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.

Job Type: Permanent / Full Time Department: Swiss Time Location: Essex Reports to: Assistant Manager Direct Reports: 5+ Salary: £30,000 per annum About the Role We are seeking an experienced and driven Team Leader to lead, inspire, and develop a high-performing team within Swiss Time Services. In this role, you will ensure operational excellence, regulatory compliance, and efficient processes that support both departmental and organisational objectives. You will play a critical part in creating a motivated, well-trained, and engaged team that delivers outstanding results for internal and external stakeholders. Key Responsibilities ? Team Leadership Lead, coach, and motivate team members to achieve individual KPIs and departmental goals Set clear performance expectations and lead by example Create an engaged, informed, and high-performing team culture ? People Management & Workforce Planning Build a positive and inclusive environment that encourages development and accountability Ensure team members are multi-skilled across operational disciplines Organise team resources effectively to meet business needs and deliver operational consistency ? Performance Management Drive financial and operational performance while controlling costs Monitor and improve operational efficiency in line with business requirements Address performance with a coaching mindset, supporting continuous improvement ? Operational Compliance & Governance Ensure adherence to regulatory requirements, company policies, and operating procedures Maintain a safe, secure, and compliant working environment Keep the team up to date with regulatory changes and ensure understanding is consistently validated ? Collaboration & Stakeholder Engagement Work cross-functionally to drive operational improvements and efficiencies Promote teamwork, knowledge sharing, and best practice across departments Act as a key advocate for collaboration within the organisation ? Projects & Continuous Improvement Lead and implement change initiatives (process improvements, new ways of working, policies) Ensure smooth adoption of change with minimal disruption to operations Promote continuous improvement and innovation within the team ? Communication Deliver clear, effective communication to enhance team understanding and performance Build strong relationships with colleagues and stakeholders Ensure key messages are understood, reinforced, and followed up Essential Requirements Proven experience managing teams in an operational environment Strong leadership and organisational skills Experience with performance management frameworks and KPI delivery Excellent verbal and written communication skills Strong interpersonal and stakeholder management abilities Demonstrable experience in process optimisation and operational efficiency Track record of delivering change, transformation, or projects Excellent problem-solving and decision-making skills Strong business acumen and commercial awareness Ability to work in a dynamic, fast-paced environment What We Offe r Competitive salary + benefits package Career development and progression opportunities Collaborative and supportive working environment Opportunity to lead impactful operational initiatives

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Salary: Starting rate £13.52 per hour (£26,363 per annum), increasing to £14.21 once full training has been completed (Includes London Weighting Allowance) Location: Woolwich Job Type: Full Time - 37.5hrs Flexibility: Full flexibility from Monday to Sunday is required The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs. About the Role As a Store Colleague at H&T, you'll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same. Key Responsibilities Deliver exceptional customer service with a friendly and professional approach Assist customers with a range of services including pawnbroking, retail sales, and financial products Maintain high standards of compliance and store presentation Work collaboratively with your team to exceed targets Handle transactions accurately and securely Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required Click here to view the full Job Description. STORE COLLEAGUE JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T . A DAY IN THE LIFE OF A H&T STORE What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Salary: Starting rate £12.75per hour (£24,863 per annum), increasing to £13.44 once full training has been completed. Location: Bridgwater Job Type: Full Time 37.5 hours Flexibility: Full flexibility from Monday to Sunday is required The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs. About the Role As a Store Colleague at H&T, you'll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same. Key Responsibilities Deliver exceptional customer service with a friendly and professional approach Assist customers with a range of services including pawnbroking, retail sales, and financial products Maintain high standards of compliance and store presentation Work collaboratively with your team to exceed targets Handle transactions accurately and securely Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required Click here to view the full Job Description. Job Description Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T . A DAY IN THE LIFE OF A H&T STORE What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.

Risk Partner Job Title: Risk Partner Job Type: Permanent - Hybrid Department: Risk & Compliance Location: Liverpool Reports to: Head of Risk & Compliance Direct reports: None We're looking for an experienced Risk Partner to help embed and operate our enterprise risk management framework. You'll work closely with teams across the business to identify, assess, and monitor key risks while providing constructive challenge, clear reporting, and trusted second-line oversight. What you'll do Support and embed the enterprise risk management framework Partner with business areas to identify, assess, and document key risks Review controls, challenge assumptions, and provide pragmatic risk advice Maintain risk registers and monitor changes in risk profile Produce high-quality risk reporting, dashboards, and KRIs Support governance forums and liaise with audit and compliance Contribute to risk training, process improvements, and operational resilience activities What we're looking for Experience in risk management or second-line risk roles Background in a regulated Financial Services environment Strong analytical and stakeholder-management skills Ability to explain complex risk issues clearly High attention to detail, integrity, and professionalism Desirable Experience with risk systems Risk or compliance qualifications Knowledge of operational resilience, information security, or compliance Click here for Full Job Description

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community? Join H&T as a Deputy Store Manager and help shape the future of our store. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Location: Blackpool Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,400 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Deputy Store Manager, you'll support the Store Manager in leading a motivated, well-trained team to deliver personalised exceptional service to all of our customers. You'll play a key role in ensuring the store runs smoothly, meets financial goals, and remains compliant with all regulatory and company standards. You'll also help create a positive, inclusive environment where colleagues feel proud of their work and valued in the company. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Support and motivate colleagues to achieve store goals and deliver outstanding service Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations Drive performance and support the team in achieving key financial targets Collaborate with the wider area team, sharing insights and best practices to support overall business success Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption Click here to view the full Job Description. DEPUTY STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For Passion for high standards and delivering exceptional customer and team experiences Excellent verbal and written communication skills A strong desire to lead, support, and develop others A customer-first mindset with a proactive attitude Previous supervisory or management experience in a financial services or customer-facing role Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion, and potential.

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community? Join H&T as a Deputy Store Manager and help shape the future of our store. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £28,250.00 Location: Melton Road - Leicester Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,400 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Deputy Store Manager, you'll support the Store Manager in leading a motivated, well-trained team to deliver personalised exceptional service to all of our customers. You'll play a key role in ensuring the store runs smoothly, meets financial goals, and remains compliant with all regulatory and company standards. You'll also help create a positive, inclusive environment where colleagues feel proud of their work and valued in the company. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Support and motivate colleagues to achieve store goals and deliver outstanding service Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations Drive performance and support the team in achieving key financial targets Collaborate with the wider area team, sharing insights and best practices to support overall business success Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption Click here to view the full Job Description. DEPUTY STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For Passion for high standards and delivering exceptional customer and team experiences Excellent verbal and written communication skills A strong desire to lead, support, and develop others A customer-first mindset with a proactive attitude Previous supervisory or management experience in a financial services or customer-facing role Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion, and potential.

Admin & Customer Care Operative Salary: £24,863.00 per annum Location: SS5 4JH Job Type: Full Time - 6 Month Fixed Term Contract Role Summary This role will sup port STS watch service centre to achieve the company's strategy, to provide customers with both help and advice. To process the items sent to STS in a professional and timely manner. This role will require the successful candidate to have or develop a professional manner when dealing with customers by telephone, in person or email, to be able to enter data with attention to detail, to handle items with care, and follow procedures. A knowledge of Microsoft office applications is advantageous but not essential. Being a team orientated individual will be essential. Full support and training will be given. Role Objectives Manage customer items and enquiries, in a timely manner Ensure the correct recording of information Check and raise paperwork to send to customers Assist in all areas of the administration department as required Role Responsibilities Log items onto the system including customer details and instructions, scanning paperwork Create customer accounts Review and send estimates via email to customers Proceed jobs on customer instructions, noting information and taking payment if required Assist with customer enquiries over thetelephone General office Administration duties Producing & checking Invoices and items prior to sending, including commercial invoices for international deliveries Assist walk in customers Accept and process deliveries passing them over to relevant departments Assist in the despatch area, wrapping, boxing, bagging and sending via couriers Liaising with other departments on the progress of parts/repairs Assist with courier and customs enquiries Ad Hoc office requirements as needed Skills and Qualifications Basic Microsoft office (Word, Excel, PowerPoint) or Google suite Attention to detail Excellent communication skills. Self-starter Good organisational skills Professional at all times to customers and visitors Adaptable to multiple roles dependant on business needs