The Opportunity: Are you looking for a role to expand your knowledge of the process of delivering new homes? If so, the Programme Team are looking for a new team member to assist with the Affordable Homes Programme. You will be part of a team, working together to investigate and obtain data for collation and reporting on a range of subjects, from number of homes completed, to whether a home was built with grant funding. You will be working on a large development programme, supporting our grant funding programmes ensuring information is submitted in line with our funding requirements. No two days will be the same and you'll always be on hand to answer queries. If this sounds like the role for you, then we would love to hear from you. What you'll be doing You'll have a range of administrative responsibilities to support the wider team including the ability to learn new systems like our Development appraisal and project management systems. You will also need to investigate and collate information from our systems to enable timely submission of data in external systems like Homes England Information Management System (IMS). You will be maintaining a vital dashboard of development data, be able to your initiative to ensure completeness of datasets and will assist in the collection of statistics to develop clear reports The location of our team stretches from Somerset, Wiltshire across into Dorset and we regularly work together in one of our local hubs, so flexibility to travel as the business requires is a must. About you Previous administrative experience is a must for this role, and you will need to be a confident communicator. You will need to have great IT skills to be successful in this role, along with a keen eye for detail. We would prefer if you have experience of making or reviewing reports and gathering data. An understanding of planning, construction or an awareness of affordable homes would be highly beneficial for this role. You will need to have a full UK driving licence and access to a vehicle to commute to one of our local hubs as the business requires. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.
Dec 06, 2023
Full time
The Opportunity: Are you looking for a role to expand your knowledge of the process of delivering new homes? If so, the Programme Team are looking for a new team member to assist with the Affordable Homes Programme. You will be part of a team, working together to investigate and obtain data for collation and reporting on a range of subjects, from number of homes completed, to whether a home was built with grant funding. You will be working on a large development programme, supporting our grant funding programmes ensuring information is submitted in line with our funding requirements. No two days will be the same and you'll always be on hand to answer queries. If this sounds like the role for you, then we would love to hear from you. What you'll be doing You'll have a range of administrative responsibilities to support the wider team including the ability to learn new systems like our Development appraisal and project management systems. You will also need to investigate and collate information from our systems to enable timely submission of data in external systems like Homes England Information Management System (IMS). You will be maintaining a vital dashboard of development data, be able to your initiative to ensure completeness of datasets and will assist in the collection of statistics to develop clear reports The location of our team stretches from Somerset, Wiltshire across into Dorset and we regularly work together in one of our local hubs, so flexibility to travel as the business requires is a must. About you Previous administrative experience is a must for this role, and you will need to be a confident communicator. You will need to have great IT skills to be successful in this role, along with a keen eye for detail. We would prefer if you have experience of making or reviewing reports and gathering data. An understanding of planning, construction or an awareness of affordable homes would be highly beneficial for this role. You will need to have a full UK driving licence and access to a vehicle to commute to one of our local hubs as the business requires. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.
Organisation, Customer Service and Communication. If these three things are your bread and butter, look no further, this is the role for you. What you'll be doing You'll play a pivotal role in supporting our customers with their defects by liaising with warranty providers and developers to arrange completion of outstanding defects. You'll ensure that all defects are logged accurately and will keep up to date records for reporting to senior leaders. You will also be supporting internal departments by keeping up to date, relevant information on our new housing stock. You're joining us at a time where you can help shape the defects team and really put your stamp on customer experience and new build aftercare for Aster. This is a temporary role to cover maternity leave. This temporary role may be considered as a secondment opportunity, please discuss with your current leader prior to applying. About you First and foremost, you'll understand the importance of customer service and will put the customer at the heart of everything you do. You'll be communicating with customers, colleagues and external providers through a variety of communication methods so will be confident in your ability to deliver key messages in writing and on the phone. You'll have strong attention to detail keeping accurate records of conversations and logging information to support colleagues across the business. You don't need to have construction knowledge but if you do, that's great. You'll be educated to GCSE level and will show a willingness to learn and continuously develop a service. As you'll be working with our internal systems and IT on a daily basis, you'll be a confident IT user with you'll know your way around the Microsoft office suite. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Interviews will be via Microsoft Teams
Dec 14, 2022
Full time
Organisation, Customer Service and Communication. If these three things are your bread and butter, look no further, this is the role for you. What you'll be doing You'll play a pivotal role in supporting our customers with their defects by liaising with warranty providers and developers to arrange completion of outstanding defects. You'll ensure that all defects are logged accurately and will keep up to date records for reporting to senior leaders. You will also be supporting internal departments by keeping up to date, relevant information on our new housing stock. You're joining us at a time where you can help shape the defects team and really put your stamp on customer experience and new build aftercare for Aster. This is a temporary role to cover maternity leave. This temporary role may be considered as a secondment opportunity, please discuss with your current leader prior to applying. About you First and foremost, you'll understand the importance of customer service and will put the customer at the heart of everything you do. You'll be communicating with customers, colleagues and external providers through a variety of communication methods so will be confident in your ability to deliver key messages in writing and on the phone. You'll have strong attention to detail keeping accurate records of conversations and logging information to support colleagues across the business. You don't need to have construction knowledge but if you do, that's great. You'll be educated to GCSE level and will show a willingness to learn and continuously develop a service. As you'll be working with our internal systems and IT on a daily basis, you'll be a confident IT user with you'll know your way around the Microsoft office suite. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Interviews will be via Microsoft Teams
We have an exciting opportunity for a Clerk of Works to join our Development Team. This role is an integral part of our development programme, ensuring the quality of Aster's new build homes during construction, at practical completion and the end of the defect's liability period. What you'll be doing You will have regular site visits (preferably weekly or at least at key stages) to ensure that building work is being carried out in accordance with the statutory requirements, the specification and the conditions of the contract. You will be inspecting and reporting on progress, quality of workmanship, passive fire stopping installations and key stage works. This will enable you to discuss with the project team any issues that require further attention or remediation. You will be working with both internal and external teams including (but not limited to) the Senior Clerk of Works, Internal Agents and Project Managers and Surveyors. You will be expected to maintain and develop relationships with these parties as well as the Site Management team and External Agents. About you The ideal candidate will have proven experience in a technical site-based role, so will be able to demonstrate experience of working on residential construction projects of various sizes. You will have a good working knowledge of building / technical practices as well as related legislation and health & safety issues. Educated to A level or equivalent in a construction related subject, you will hold a CSCS card and will have the ability to interpret technical drawings and specifications and will be able to identify potential issues with the quality of construction. We are especially interested to hear from candidates based in the following areas: Berkshire Wiltshire Due to the nature of the role, it is essential that you have access to transport for work purposes and you will be covering the areas as above. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks; including supporting RICS APC, subject to pathway. Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. HMRC mileage rate applicable to business travel. Ready to apply let's get that CV uploaded Please use information provided in the advert and role profile to let us know why you'd be good for the job and the skills you can bring to the team. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Dec 08, 2022
Full time
We have an exciting opportunity for a Clerk of Works to join our Development Team. This role is an integral part of our development programme, ensuring the quality of Aster's new build homes during construction, at practical completion and the end of the defect's liability period. What you'll be doing You will have regular site visits (preferably weekly or at least at key stages) to ensure that building work is being carried out in accordance with the statutory requirements, the specification and the conditions of the contract. You will be inspecting and reporting on progress, quality of workmanship, passive fire stopping installations and key stage works. This will enable you to discuss with the project team any issues that require further attention or remediation. You will be working with both internal and external teams including (but not limited to) the Senior Clerk of Works, Internal Agents and Project Managers and Surveyors. You will be expected to maintain and develop relationships with these parties as well as the Site Management team and External Agents. About you The ideal candidate will have proven experience in a technical site-based role, so will be able to demonstrate experience of working on residential construction projects of various sizes. You will have a good working knowledge of building / technical practices as well as related legislation and health & safety issues. Educated to A level or equivalent in a construction related subject, you will hold a CSCS card and will have the ability to interpret technical drawings and specifications and will be able to identify potential issues with the quality of construction. We are especially interested to hear from candidates based in the following areas: Berkshire Wiltshire Due to the nature of the role, it is essential that you have access to transport for work purposes and you will be covering the areas as above. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks; including supporting RICS APC, subject to pathway. Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. HMRC mileage rate applicable to business travel. Ready to apply let's get that CV uploaded Please use information provided in the advert and role profile to let us know why you'd be good for the job and the skills you can bring to the team. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
What's in it for me? We invest in our people because we know if they have a better day at work, the service our customers receive will be better. Therefore on top of a generous salary you will be given access to our amazing benefits:- Tool allowance of £204 A van and fuel card to get you around Somerset Opportunities to increase your salary by taking part in out of hours / standby rota Uniform but you can choose what you need to keep you safe and comfortable at work A defined Contribution Pension and attached life assurance Enhanced leave for those big moments in your life on top of the standard 26 days (plus bank holidays) Your health and wellbeing is important to us therefore you will be given access to our unique Wellbeing programme to ensure you and your family are supported Access to learning programmes to help develop you in your role We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual award Your new job Are you a brilliant Gas Engineer looking to further your career with a purpose led organisation who really cares about their people? Good, our Gas team is expanding and has exciting opportunities for you to join us working around the Somerset area. You'll bring your proven track record of servicing gas boilers & repairs in a domestic dwelling to support the Somerset heating team. Your work is scheduled in for you and jobs are shared with you via an electronic handheld device (your PDA) so you'll be comfortable using technology and IT systems. You'll work alone primarily, so you'll be confident working to your own initiative, but you will get plenty of support from your regional supervisor, Dale. The team get together for team meetings, these are face to face now our offices are open, you'll attend toolbox talks for regular training and company updates. You'll be given a company vehicle to get around our communities, so you'll need a full UK driving licence. You'll primarily be working in the Somerset region but may be required to work across the wider Area if there's business need. You'll be an ambassador for us with a "can do" attitude and a right service, first time mentality. You'll enjoy providing high quality service to our customers whilst being the friendly face of Aster. About You You'll have a time served plumbing and heating apprenticeship or hold a gas qualification (NVQ or equivalent) with proven experience of working in domestic dwellings. You'll also hold CCN1, CKR1, HTR1 & CENWAT1 qualifications and if you've got an oil qualification that would be great (don't worry if not though, we will train you up). If you've worked in social housing that's a bonus but is not essential. As a gas engineer, you'll know that safety is priority therefore you'll have knowledge and understanding of gas safety regulations and will carry out all works in line with this. You'll also have a good understanding of health & safety regulations. You'll be motivated with a focus on customer service as you'll be in our customers' homes every day. You'll also liaise with our internal colleagues to ensure works are completed and any ongoing works are logged appropriately. You'll have a flexible approach to work with the ability to take part in an out of hours standby rota within your region. You'll be able to work effectively in a team and autonomously when necessary and have enthusiasm for providing excellent customer service and an ability to keep calm in difficult situations. Good communication skills both verbally and written are essential for this role. You will need to be willing and able to meet face fit requirements. As mentioned, you'll be provided with a company van so you'll need a full, UK driving licence. Bring your whole self Inclusivity and fairness is central to The Aster Way. We are striving to create a fairer and more inclusive culture by creating an environment where diversity in all it's forms is welcomed and celebrated in everything we do! Our Diversity & Inclusion principles ensure we are focussing on the right things:, knowing our customers and colleagues, delivering fairness for all and ensuring everyone has a voice and ensuring diversity of thinking across Aster. How can I demonstrate that I have particular needs throughout the recruitment process? If you are living with a disability, chronic illness or neurodiversity, adjustments to the recruitment process can make all the difference. Therefore if you need any specific adjustments and feel comfortable letting us know then please do. Does this sound like the opportunity you've been looking for? We thought so and we'd love to hear from you! To apply, please use the information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your CV along with a supporting statement. We will interview throughout the advertising period.
Dec 08, 2022
Full time
What's in it for me? We invest in our people because we know if they have a better day at work, the service our customers receive will be better. Therefore on top of a generous salary you will be given access to our amazing benefits:- Tool allowance of £204 A van and fuel card to get you around Somerset Opportunities to increase your salary by taking part in out of hours / standby rota Uniform but you can choose what you need to keep you safe and comfortable at work A defined Contribution Pension and attached life assurance Enhanced leave for those big moments in your life on top of the standard 26 days (plus bank holidays) Your health and wellbeing is important to us therefore you will be given access to our unique Wellbeing programme to ensure you and your family are supported Access to learning programmes to help develop you in your role We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual award Your new job Are you a brilliant Gas Engineer looking to further your career with a purpose led organisation who really cares about their people? Good, our Gas team is expanding and has exciting opportunities for you to join us working around the Somerset area. You'll bring your proven track record of servicing gas boilers & repairs in a domestic dwelling to support the Somerset heating team. Your work is scheduled in for you and jobs are shared with you via an electronic handheld device (your PDA) so you'll be comfortable using technology and IT systems. You'll work alone primarily, so you'll be confident working to your own initiative, but you will get plenty of support from your regional supervisor, Dale. The team get together for team meetings, these are face to face now our offices are open, you'll attend toolbox talks for regular training and company updates. You'll be given a company vehicle to get around our communities, so you'll need a full UK driving licence. You'll primarily be working in the Somerset region but may be required to work across the wider Area if there's business need. You'll be an ambassador for us with a "can do" attitude and a right service, first time mentality. You'll enjoy providing high quality service to our customers whilst being the friendly face of Aster. About You You'll have a time served plumbing and heating apprenticeship or hold a gas qualification (NVQ or equivalent) with proven experience of working in domestic dwellings. You'll also hold CCN1, CKR1, HTR1 & CENWAT1 qualifications and if you've got an oil qualification that would be great (don't worry if not though, we will train you up). If you've worked in social housing that's a bonus but is not essential. As a gas engineer, you'll know that safety is priority therefore you'll have knowledge and understanding of gas safety regulations and will carry out all works in line with this. You'll also have a good understanding of health & safety regulations. You'll be motivated with a focus on customer service as you'll be in our customers' homes every day. You'll also liaise with our internal colleagues to ensure works are completed and any ongoing works are logged appropriately. You'll have a flexible approach to work with the ability to take part in an out of hours standby rota within your region. You'll be able to work effectively in a team and autonomously when necessary and have enthusiasm for providing excellent customer service and an ability to keep calm in difficult situations. Good communication skills both verbally and written are essential for this role. You will need to be willing and able to meet face fit requirements. As mentioned, you'll be provided with a company van so you'll need a full, UK driving licence. Bring your whole self Inclusivity and fairness is central to The Aster Way. We are striving to create a fairer and more inclusive culture by creating an environment where diversity in all it's forms is welcomed and celebrated in everything we do! Our Diversity & Inclusion principles ensure we are focussing on the right things:, knowing our customers and colleagues, delivering fairness for all and ensuring everyone has a voice and ensuring diversity of thinking across Aster. How can I demonstrate that I have particular needs throughout the recruitment process? If you are living with a disability, chronic illness or neurodiversity, adjustments to the recruitment process can make all the difference. Therefore if you need any specific adjustments and feel comfortable letting us know then please do. Does this sound like the opportunity you've been looking for? We thought so and we'd love to hear from you! To apply, please use the information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your CV along with a supporting statement. We will interview throughout the advertising period.
