Job Title Senior Surveyor - Investment Funds Job Description Summary Job Description Description Senior Surveyor - Fund Valuation Team - Valuation & Advisory Location: London We have exciting opportunities within our Investment Fund Valuation team, based in the heart of London. Are you an experienced Senior Surveyor looking for your next challenge, or ready to progress toward an Associate role? Our growing Fund Valuation team would love to hear from you. Based in our London (Old Broad Street) office, you'll primarily focus on the London and Southeast office markets, with exposure to retail and industrial assets. We're looking for someone who thrives in a friendly, collaborative, and high-performing team environment. In this role, you'll work on fund and loan security valuations for top-tier clients, including funds, banks, and public sector bodies. You'll also collaborate closely with other Valuation & Advisory teams nationwide and local transactional agency teams. This is a fantastic opportunity to develop your expertise and build a strong market profile. Core Responsibilities Deliver valuation mandates and begin building client relationships to attract new business Work on a mix of regular mandates, loan security, and acquisition valuations Prepare valuations and provide strategic advice to a diverse client base Take ownership of instructions with minimal supervision Develop a market presence through networking and relationship building Mentor and support junior team members Produce high-quality valuation reports in various formats Key Requirements MRICS qualified Strong IT skills (Microsoft Word, Excel, Outlook) and experience with Argus/Circle Solid understanding of income-driven investment valuations and development appraisals Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact. INCO: "Cushman & Wakefield"
Oct 10, 2026
Full time
Job Title Senior Surveyor - Investment Funds Job Description Summary Job Description Description Senior Surveyor - Fund Valuation Team - Valuation & Advisory Location: London We have exciting opportunities within our Investment Fund Valuation team, based in the heart of London. Are you an experienced Senior Surveyor looking for your next challenge, or ready to progress toward an Associate role? Our growing Fund Valuation team would love to hear from you. Based in our London (Old Broad Street) office, you'll primarily focus on the London and Southeast office markets, with exposure to retail and industrial assets. We're looking for someone who thrives in a friendly, collaborative, and high-performing team environment. In this role, you'll work on fund and loan security valuations for top-tier clients, including funds, banks, and public sector bodies. You'll also collaborate closely with other Valuation & Advisory teams nationwide and local transactional agency teams. This is a fantastic opportunity to develop your expertise and build a strong market profile. Core Responsibilities Deliver valuation mandates and begin building client relationships to attract new business Work on a mix of regular mandates, loan security, and acquisition valuations Prepare valuations and provide strategic advice to a diverse client base Take ownership of instructions with minimal supervision Develop a market presence through networking and relationship building Mentor and support junior team members Produce high-quality valuation reports in various formats Key Requirements MRICS qualified Strong IT skills (Microsoft Word, Excel, Outlook) and experience with Argus/Circle Solid understanding of income-driven investment valuations and development appraisals Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact. INCO: "Cushman & Wakefield"
Cushman & Wakefield in London seeks a Senior Surveyor for Investment Funds to lead fund valuations and related advisory work. The role focuses on London and Southeast markets, with exposure to retail and industrial assets, in a collaborative, high-performing team environment. You will work on fund and loan security valuations for top-tier clients, collaborating across nationwide valuation teams and local agency groups to grow your market profile and deepen client relationships.
Oct 10, 2026
Full time
Cushman & Wakefield in London seeks a Senior Surveyor for Investment Funds to lead fund valuations and related advisory work. The role focuses on London and Southeast markets, with exposure to retail and industrial assets, in a collaborative, high-performing team environment. You will work on fund and loan security valuations for top-tier clients, collaborating across nationwide valuation teams and local agency groups to grow your market profile and deepen client relationships.
Cushman & Wakefield in Birmingham is seeking an Operations Manager for our Business Rates team. The role combines data accuracy, process control and efficient operations within a hybrid work model, with three days in the office. You will work with the Head of Operations and the team to ensure data, client and property records are well maintained, with increasing responsibility as the team grows.
Oct 08, 2026
Full time
Cushman & Wakefield in Birmingham is seeking an Operations Manager for our Business Rates team. The role combines data accuracy, process control and efficient operations within a hybrid work model, with three days in the office. You will work with the Head of Operations and the team to ensure data, client and property records are well maintained, with increasing responsibility as the team grows.
Job TitleOperations ManagerJob Description SummaryJob DescriptionOperations Manager - Business RatesBirmingham Hybrid - 3 days per week in the officeWe have an exciting opportunity to join our successful and growing Business Rates team in Birmingham as an Operations Manager.This role has become available following an internal promotion and would be particularly well suited to someone currently working in Business Rates administration, operations or data who is ready to take the next step in their career.You don't need to already be an Operations Manager. We're looking for someone who understands the importance of accurate data, strong processes and well-run systems, and who is keen to develop within a high-performing Rating team.The opportunityWorking closely with our Head of Operations and the wider Business Rates team, you'll play an important role in ensuring our operational processes and data are accurate, efficient and consistently maintained.The role offers exposure across the Business Rates operation, with the opportunity to take on increasing responsibility and develop your career as the team continues to grow.Your responsibilities will include:Maintaining accurate client and property data across our Rating systemsSupporting the mobilisation and onboarding of new client contractsManaging and monitoring Business Rates information, including Rateable Value changesSupporting Government Gateway claims and associated administrationManaging incoming Valuation Office Agency and Scottish Assessor queriesOverseeing Forms of Return processesProcessing CCA and appeal settlementsProducing and distributing variance reports to account teamsSupporting the team's invoicing and financial administration processesMaintaining operational and process documentationSupporting system changes, upgrades and wider operational projectsIdentifying opportunities to improve processes and increase efficiencySupporting audit, compliance and data-quality requirementsWhat we're looking forIdeally, you'll already have experience within Business Rates, perhaps in an Administrator, Coordinator, Operations or similar role, and be looking for an opportunity to progress.You'll be:Highly organised and comfortable working with large volumes of dataDetail-focused, with a strong emphasis on data accuracyProcess-driven and interested in finding better ways of workingConfident using systems and spreadsheetsComfortable coordinating across different teams and stakeholdersAble to manage competing priorities and deadlinesKeen to learn, take on greater responsibility and progress your careerExperience with Rating systems such as Riverlake, RatesData or Realise would be advantageous, but we're equally interested in people with strong relevant Business Rates experience who can learn our systems.Why join us?Our Birmingham Rating team has been growing successfully, creating genuine opportunities for people to develop and progress. This vacancy itself has arisen through an internal promotion, and we're looking for someone who wants the opportunity to follow a similar path.You'll join an established team, gain broad exposure across Business Rates operations and have the opportunity to develop your responsibilities as your experience grows.The role is based in our Birmingham office with hybrid working, typically three days per week in the office.Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.INCO: "Cushman & Wakefield"
Oct 08, 2026
Full time
Job TitleOperations ManagerJob Description SummaryJob DescriptionOperations Manager - Business RatesBirmingham Hybrid - 3 days per week in the officeWe have an exciting opportunity to join our successful and growing Business Rates team in Birmingham as an Operations Manager.This role has become available following an internal promotion and would be particularly well suited to someone currently working in Business Rates administration, operations or data who is ready to take the next step in their career.You don't need to already be an Operations Manager. We're looking for someone who understands the importance of accurate data, strong processes and well-run systems, and who is keen to develop within a high-performing Rating team.The opportunityWorking closely with our Head of Operations and the wider Business Rates team, you'll play an important role in ensuring our operational processes and data are accurate, efficient and consistently maintained.The role offers exposure across the Business Rates operation, with the opportunity to take on increasing responsibility and develop your career as the team continues to grow.Your responsibilities will include:Maintaining accurate client and property data across our Rating systemsSupporting the mobilisation and onboarding of new client contractsManaging and monitoring Business Rates information, including Rateable Value changesSupporting Government Gateway claims and associated administrationManaging incoming Valuation Office Agency and Scottish Assessor queriesOverseeing Forms of Return processesProcessing CCA and appeal settlementsProducing and distributing variance reports to account teamsSupporting the team's invoicing and financial administration processesMaintaining operational and process documentationSupporting system changes, upgrades and wider operational projectsIdentifying opportunities to improve processes and increase efficiencySupporting audit, compliance and data-quality requirementsWhat we're looking forIdeally, you'll already have experience within Business Rates, perhaps in an Administrator, Coordinator, Operations or similar role, and be looking for an opportunity to progress.You'll be:Highly organised and comfortable working with large volumes of dataDetail-focused, with a strong emphasis on data accuracyProcess-driven and interested in finding better ways of workingConfident using systems and spreadsheetsComfortable coordinating across different teams and stakeholdersAble to manage competing priorities and deadlinesKeen to learn, take on greater responsibility and progress your careerExperience with Rating systems such as Riverlake, RatesData or Realise would be advantageous, but we're equally interested in people with strong relevant Business Rates experience who can learn our systems.Why join us?Our Birmingham Rating team has been growing successfully, creating genuine opportunities for people to develop and progress. This vacancy itself has arisen through an internal promotion, and we're looking for someone who wants the opportunity to follow a similar path.You'll join an established team, gain broad exposure across Business Rates operations and have the opportunity to develop your responsibilities as your experience grows.The role is based in our Birmingham office with hybrid working, typically three days per week in the office.Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.INCO: "Cushman & Wakefield"
Job Title Analytics Engineer Job Description Summary Analytics Engineer Databricks Agentic AI EMEA & APAC We lead the data transformation of our EMEA and APAC business, and we are looking for an Analytics Engineer to join us. Our lakehouse platform is mature and well established. It is built on Databricks and already runs the business end to end. What comes next is the harder part, putting agentic capability to work at real enterprise scale and across a wide range of domains. You will take on problems nobody has written the playbook for, make calls that matter, and build depth across several domains early enough to shape where the platform goes next. Very few organisations in our sector have started this work, so you will pick up a skill set you would struggle to find anywhere else in this industry. You will sit between data engineering and the business. That means turning commercial questions into semantic models, curated datasets and reusable data assets that leaders across EMEA and APAC rely on, working with our engineers on the upstream design that keeps those assets scaling, and getting them ready for agentic and AI-led delivery. If you want work that carries real weight, we would like to hear from you. Job Description We lead the data transformation of our EMEA and APAC business, and we are looking for an Analytics Engineer to join us. Our lakehouse platform is mature and well established. It is built on Databricks and already runs the business end to end. What comes next is the harder part, putting agentic capability to work at real enterprise scale and across a wide range of domains. You will take on problems nobody has written the playbook for, make calls that matter, and build depth across several domains early enough to shape where the platform goes next. Very few organisations in our sector have started this work, so you will pick up a skill set you would struggle to find anywhere else in this industry. You will sit between data engineering and the business. That means turning commercial questions into semantic models, curated datasets and reusable data assets that leaders across EMEA and APAC rely on, working with our engineers on the upstream design that keeps those assets scaling, and getting them ready for agentic and AI-led delivery. If you want work that carries real weight, we would like to hear from you. Responsibilities Design, build, and maintain semantic models and curated datasets on the Databricks platform, ensuring they are performant, reusable, and aligned with governance standards. Act as the technical bridge between the central Data Engineering team and transformation/business stakeholders, translating ambiguous business questions into structured data models. Build and maintain automation/AI-readiness scoring frameworks - turning taxonomy and process data into structured, defensible metrics used in executive business cases. Produce the quantitative backbone of transformation business cases: current-state baselines, savings and benefit tracking, scenario/what-if models, and before/after comparisons. Standardise datasets and business logic so that transformation workstreams (cost optimisation, resourcing, margin analysis) build consistently on a shared foundation rather than one-off extracts. Collaborate with the data engineering team on the design of upstream data assets, ensuring they meet the requirements of scalable, transformation-facing analytics. Contribute to data assets and pipelines that are structured to support AI, machine learning, and agentic workflows - increasingly the default mode of delivery rather than a side project. Monitor and optimise the performance of data models and semantic layers, proactively identifying and resolving data quality issues before they reach executive reporting. Support platform adoption through documentation, standards, and knowledge transfer, contributing to best practices for data modelling, naming conventions, and dataset architecture. Participate in peer reviews of data models to ensure consistency and quality before release into business-critical decks and workbooks. Requirements Bachelor's or Master's degree in Computer Science, Data Engineering, Mathematics, Statistics, Econometrics, or a related quantitative discipline. Minimum 3 years of experience in a data engineering, analytics engineering, or BI development role. Strong hands-on experience with Databricks or an equivalent enterprise data platform (Azure Synapse, Microsoft Fabric, Snowflake). Proficiency in SQL and experience building and optimising semantic or data models at scale, including window functions and complex business logic. Solid understanding of data modelling principles - star schema, dimensional modelling, DAX. Experience with Power BI and the Microsoft Power Platform, including building on top of central/curated data models. Familiarity with data pipeline concepts, transformation logic, and ETL/ELT processes. Working understanding of how data assets are structured and prepared to support AI, machine learning, and agentic use cases - this is now a core expectation of the role, not a nice-to-have. Comfortable translating business logic (cost models, scoring frameworks, taxonomy-based classifications) into structured, auditable transformations. Strong understanding of data governance, data quality, and documentation best practices. Comfortable operating with ambiguity - transformation asks arrive half-formed and evolve as the business case develops. Excellent written and visual communication - you'll be producing numbers that go straight into executive decks and capital-approval workbooks. Microsoft Fabric Analytics Engineer Associate (DP-600) or Databricks certification desirable; PL-300 or DP-203 advantageous. Experience working within an Agile or hybrid delivery model is an advantage. Fluent in English; additional European languages an advantage. Nice to have Experience supporting business cases, cost transformation, or restructuring programmes. Exposure to workforce/organisational modelling (headcount, resourcing, cost-to-serve). Real estate or professional services domain experience. Git-based workflows and code review habits. Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact. INCO: "Cushman & Wakefield"
Oct 07, 2026
Full time
Job Title Analytics Engineer Job Description Summary Analytics Engineer Databricks Agentic AI EMEA & APAC We lead the data transformation of our EMEA and APAC business, and we are looking for an Analytics Engineer to join us. Our lakehouse platform is mature and well established. It is built on Databricks and already runs the business end to end. What comes next is the harder part, putting agentic capability to work at real enterprise scale and across a wide range of domains. You will take on problems nobody has written the playbook for, make calls that matter, and build depth across several domains early enough to shape where the platform goes next. Very few organisations in our sector have started this work, so you will pick up a skill set you would struggle to find anywhere else in this industry. You will sit between data engineering and the business. That means turning commercial questions into semantic models, curated datasets and reusable data assets that leaders across EMEA and APAC rely on, working with our engineers on the upstream design that keeps those assets scaling, and getting them ready for agentic and AI-led delivery. If you want work that carries real weight, we would like to hear from you. Job Description We lead the data transformation of our EMEA and APAC business, and we are looking for an Analytics Engineer to join us. Our lakehouse platform is mature and well established. It is built on Databricks and already runs the business end to end. What comes next is the harder part, putting agentic capability to work at real enterprise scale and across a wide range of domains. You will take on problems nobody has written the playbook for, make calls that matter, and build depth across several domains early enough to shape where the platform goes next. Very few organisations in our sector have started this work, so you will pick up a skill set you would struggle to find anywhere else in this industry. You will sit between data engineering and the business. That means turning commercial questions into semantic models, curated datasets and reusable data assets that leaders across EMEA and APAC rely on, working with our engineers on the upstream design that keeps those assets scaling, and getting them ready for agentic and AI-led delivery. If you want work that carries real weight, we would like to hear from you. Responsibilities Design, build, and maintain semantic models and curated datasets on the Databricks platform, ensuring they are performant, reusable, and aligned with governance standards. Act as the technical bridge between the central Data Engineering team and transformation/business stakeholders, translating ambiguous business questions into structured data models. Build and maintain automation/AI-readiness scoring frameworks - turning taxonomy and process data into structured, defensible metrics used in executive business cases. Produce the quantitative backbone of transformation business cases: current-state baselines, savings and benefit tracking, scenario/what-if models, and before/after comparisons. Standardise datasets and business logic so that transformation workstreams (cost optimisation, resourcing, margin analysis) build consistently on a shared foundation rather than one-off extracts. Collaborate with the data engineering team on the design of upstream data assets, ensuring they meet the requirements of scalable, transformation-facing analytics. Contribute to data assets and pipelines that are structured to support AI, machine learning, and agentic workflows - increasingly the default mode of delivery rather than a side project. Monitor and optimise the performance of data models and semantic layers, proactively identifying and resolving data quality issues before they reach executive reporting. Support platform adoption through documentation, standards, and knowledge transfer, contributing to best practices for data modelling, naming conventions, and dataset architecture. Participate in peer reviews of data models to ensure consistency and quality before release into business-critical decks and workbooks. Requirements Bachelor's or Master's degree in Computer Science, Data Engineering, Mathematics, Statistics, Econometrics, or a related quantitative discipline. Minimum 3 years of experience in a data engineering, analytics engineering, or BI development role. Strong hands-on experience with Databricks or an equivalent enterprise data platform (Azure Synapse, Microsoft Fabric, Snowflake). Proficiency in SQL and experience building and optimising semantic or data models at scale, including window functions and complex business logic. Solid understanding of data modelling principles - star schema, dimensional modelling, DAX. Experience with Power BI and the Microsoft Power Platform, including building on top of central/curated data models. Familiarity with data pipeline concepts, transformation logic, and ETL/ELT processes. Working understanding of how data assets are structured and prepared to support AI, machine learning, and agentic use cases - this is now a core expectation of the role, not a nice-to-have. Comfortable translating business logic (cost models, scoring frameworks, taxonomy-based classifications) into structured, auditable transformations. Strong understanding of data governance, data quality, and documentation best practices. Comfortable operating with ambiguity - transformation asks arrive half-formed and evolve as the business case develops. Excellent written and visual communication - you'll be producing numbers that go straight into executive decks and capital-approval workbooks. Microsoft Fabric Analytics Engineer Associate (DP-600) or Databricks certification desirable; PL-300 or DP-203 advantageous. Experience working within an Agile or hybrid delivery model is an advantage. Fluent in English; additional European languages an advantage. Nice to have Experience supporting business cases, cost transformation, or restructuring programmes. Exposure to workforce/organisational modelling (headcount, resourcing, cost-to-serve). Real estate or professional services domain experience. Git-based workflows and code review habits. Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact. INCO: "Cushman & Wakefield"
Cushman & Wakefield is seeking an Analytics Engineer to join our data platform team. You will design semantic models and curated datasets on Databricks, bridging data engineering and business stakeholders across EMEA and APAC to enable agentic AI delivery. You will turn business questions into scalable data assets, collaborate with engineers on upstream design, and build dashboards and governance frameworks that power executive decision making. Fluency in English is required.
Oct 07, 2026
Full time
Cushman & Wakefield is seeking an Analytics Engineer to join our data platform team. You will design semantic models and curated datasets on Databricks, bridging data engineering and business stakeholders across EMEA and APAC to enable agentic AI delivery. You will turn business questions into scalable data assets, collaborate with engineers on upstream design, and build dashboards and governance frameworks that power executive decision making. Fluency in English is required.
Job TitleWelcome HostJob Description SummaryJob DescriptionWelcome HostLocation: 24 Lombard Street, LondonHours: Monday - Friday - 07.00- 18.00.Cushman & Wakefield is seeking an enthusiastic and service-driven Welcome Host to join our Front of House team at 24 Lombard Street. This is an exciting opportunity for someone with a passion for hospitality, customer experience and community engagement to play a key role in creating a welcoming and vibrant workplace environment.As the first point of contact for occupiers, visitors and guests, you will deliver a premium hospitality-led experience while helping to foster a connected and engaging building community. This role combines exceptional front of house service, relationship building, event support and operational excellence, ensuring every interaction leaves a positive and lasting impression.Key ResponsibilitiesDeliver a warm, professional and welcoming experience for all occupiers, visitors and guests.Provide proactive, personalised support and anticipate customer needs to ensure an exceptional customer journey.Act as a key point of contact for occupier enquiries, resolving issues promptly and escalating where necessary.Collaborate with building management, facilities teams and service partners to ensure seamless service delivery.Support the promotion and delivery of occupier events, activations and community initiatives.Maintain excellent knowledge of building amenities, occupiers and local services to enhance the customer experience.Coordinate daily front of house activities, ensuring effective communication and smooth operational handovers.Complete administrative tasks, reporting requirements, logs and checklists accurately and efficiently.Gather occupier feedback and contribute ideas to continuously improve the building experience.Knowledge & ExperienceEssentialExperience in a front of house, hospitality, customer service or customer experience environment.Strong customer service skills and a genuine passion for helping people.Experience engaging with customers, guests or stakeholders in a professional setting.Ability to build strong working relationships with a variety of stakeholders.Excellent organisational skills with the ability to manage multiple priorities.Strong verbal and written communication skills.DesirableExperience within a commercial office, workplace or property environment.Experience supporting events, occupier engagement programmes or community initiatives.Familiarity with customer engagement or workplace experience platforms.Experience working within a premium hospitality-led environment.Education & QualificationsStrong command of spoken and written English.Excellent administration and organisational skills.Proficiency in Microsoft Office and standard workplace technology systems.Professional, approachable and confident communication style.Ability to work both independently and collaboratively within a team environment.A proactive, solutions-focused mindset with strong attention to detail.If you are passionate about delivering exceptional customer experiences and thrive in a people-focused environment, we'd love to hear from you. Join Cushman & Wakefield and help create a workplace experience that is welcoming, engaging and memorable for every occupier and visitor who walks through our doors. Apply now to take the next step in your hospitality and customer experience career.Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.INCO: "Cushman & Wakefield"
Oct 07, 2026
Full time
Job TitleWelcome HostJob Description SummaryJob DescriptionWelcome HostLocation: 24 Lombard Street, LondonHours: Monday - Friday - 07.00- 18.00.Cushman & Wakefield is seeking an enthusiastic and service-driven Welcome Host to join our Front of House team at 24 Lombard Street. This is an exciting opportunity for someone with a passion for hospitality, customer experience and community engagement to play a key role in creating a welcoming and vibrant workplace environment.As the first point of contact for occupiers, visitors and guests, you will deliver a premium hospitality-led experience while helping to foster a connected and engaging building community. This role combines exceptional front of house service, relationship building, event support and operational excellence, ensuring every interaction leaves a positive and lasting impression.Key ResponsibilitiesDeliver a warm, professional and welcoming experience for all occupiers, visitors and guests.Provide proactive, personalised support and anticipate customer needs to ensure an exceptional customer journey.Act as a key point of contact for occupier enquiries, resolving issues promptly and escalating where necessary.Collaborate with building management, facilities teams and service partners to ensure seamless service delivery.Support the promotion and delivery of occupier events, activations and community initiatives.Maintain excellent knowledge of building amenities, occupiers and local services to enhance the customer experience.Coordinate daily front of house activities, ensuring effective communication and smooth operational handovers.Complete administrative tasks, reporting requirements, logs and checklists accurately and efficiently.Gather occupier feedback and contribute ideas to continuously improve the building experience.Knowledge & ExperienceEssentialExperience in a front of house, hospitality, customer service or customer experience environment.Strong customer service skills and a genuine passion for helping people.Experience engaging with customers, guests or stakeholders in a professional setting.Ability to build strong working relationships with a variety of stakeholders.Excellent organisational skills with the ability to manage multiple priorities.Strong verbal and written communication skills.DesirableExperience within a commercial office, workplace or property environment.Experience supporting events, occupier engagement programmes or community initiatives.Familiarity with customer engagement or workplace experience platforms.Experience working within a premium hospitality-led environment.Education & QualificationsStrong command of spoken and written English.Excellent administration and organisational skills.Proficiency in Microsoft Office and standard workplace technology systems.Professional, approachable and confident communication style.Ability to work both independently and collaboratively within a team environment.A proactive, solutions-focused mindset with strong attention to detail.If you are passionate about delivering exceptional customer experiences and thrive in a people-focused environment, we'd love to hear from you. Join Cushman & Wakefield and help create a workplace experience that is welcoming, engaging and memorable for every occupier and visitor who walks through our doors. Apply now to take the next step in your hospitality and customer experience career.Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.INCO: "Cushman & Wakefield"
Cushman & Wakefield is hiring a Welcome Host at 24 Lombard Street, London. You will greet occupiers and guests, provide personalised support, and act as a primary contact for inquiries to ensure a premium experience. Join a frontline team focused on hospitality-led customer service, relationship building, and event support within a professional office environment. Strong English communication and organisational skills are essential for success.
Oct 06, 2026
Full time
Cushman & Wakefield is hiring a Welcome Host at 24 Lombard Street, London. You will greet occupiers and guests, provide personalised support, and act as a primary contact for inquiries to ensure a premium experience. Join a frontline team focused on hospitality-led customer service, relationship building, and event support within a professional office environment. Strong English communication and organisational skills are essential for success.