Freightserve
West Drayton, Middlesex
Mar 19, 2026
Full time
Freightserve recruitment are looking for a HR Manager for a well-established Freight Forwarder based in the Heathrow area. The company specialises in international freight forwarding, shipping, warehousing, customs clearance, storage, and logistics. The company consists of over 1,500 highly experienced employees & management, operating in over 200 countries worldwide. We're a fast-growing business with integrity, quality & positivity at the heart of everything we do. We're invested in people & our overall success is a combined effort. We strive to provide opportunities for all our employees to learn, grow and achieve. Responsibilities Responsible for partnering with assigned business areas, providing HR advice and day to day support. Working independently and taking responsibility for decisions in line with UK employment law. Provide a dedicated HR service to assigned business areas regarding all employee relation issues: (20%) Disciplinary and grievance - carry out investigations and hearings including preparation of paperwork, collation of evidence and notetaking. Redundancy/Restructures - support consultation processes. Absence Management - liaise with staff and managers regarding any queries relating to sickness and absence and to assist with health review meetings (RTW), obtain medical reports and notify staff of any changes to their Sick pay arrangements. Performance management - advise managers on people management issues. Probation reviews - ensure managers are provided with relevant documentation and updated accordingly. Accountable for maintaining all HR administrative tasks on daily basis including: (30%) Offer of employment letters, contacts of employment, resignation letters, exit interviews, salary increases, promotions, performance, and probation reviews, reference letters, return to work, right to work, maternity/paternity, policies, staff handbook) Manage the onboarding of new employees providing a seamless link from the recruitment process to the induction process. Induction training in conjunction with Health & Safety training Offboarding leavers and ensuring terminated contracts are updated on HR system. Provide an end-to-end recruitment service including:- Formulation of job descriptions ad person specifications. Create and place recruitment adverts internally and externally. Liaise with recruitment agencies, ensuring they have recent Terms of Business agreed. Arrange and conduct interviews, assist managers and attend interviews. Reviewing and shortlisting applications. Offer and prepare offers of employment and contract of employment. Management of payroll:- Manage the payroll administration process providing a link between HR, managers, Payroll, and the Finance Department Working closely with CFO and payroll services to ensure all payroll related information are correctly coordinated. Coordination of Health & Safety across the company:- Providing support to the Health and Safety Director Logging any issues which may be a concern for Health and Safety Ensuring training is up to date and refresher training is completed on time. Management and coordination of office facilities:- Ordering of consumables and office stationery Planning social events Some travel will be involved, regular visit to other sites is required. Skills & Experience:- Proven work experience as an HR Advisor or similar role within a busy HR department between 5-10 years'experience. HR experience in retail or FMCG companies with high levels of change and pace CIPD qualified - at least Level 5 or equivalent University Degree or equivalent Knowledge of UK employment law Previous experience of using HR systems Good working knowledge of Microsoft Word and Excel Strong English written and verbal communication skills Ability to manage and prioritise a high-volume workload in a fast-paced environment Strong inter-personal skills combined with requirement to ensure confidentiality when appropriate is essential Must be a team player with willingness to help others Flexible, organised, and calm approach to work Ability to multitask and prioritize assignments based on urgency Job Benefits:- Remote working Personal development, courses, training Promotion opportunities Company pension, Employee Assisted Program (EAP), Death In Service. Refer a friend & bonus incentives Monthly social events As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.