Cheltenham Borough Council

Are you ready to make a real impact on people's homes and communities? Cheltenham Borough Council has an exciting Mechanical and Electrical Surveyor opportunity! Location: Cheltenham, GL50 9SA Salary: £45,034 - £49,639 per annum Job Type: Permanent, Full-Time Hours: 37 hours per week Closing date: Monday 19 Oct 2026 About Us: We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Mechanical and Electrical Surveyor - The Role: As a Mechanical and Electrical Surveyor, you will support the effective management of Cheltenham Borough Council's housing assets by undertaking detailed property inspections and contributing to planned and cyclical maintenance programmes. Your work will focus on mechanical and electrical installations across homes and communal areas, ensuring safety, compliance, and value for money throughout the council's residential portfolio. Mechanical and Electrical Surveyor - Key Responsibilities: - Develop and manage planned and cyclical maintenance programmes for mechanical and electrical assets including door entry systems, warden call systems, fire detection and alarm systems, commercial boiler installations, electrical heating systems, and domestic electrical distribution - Prepare specifications, tender documents, and manage procurement processes in line with council policies - Oversee contractors and ensure works are delivered to agreed standards, budgets, and key performance indicators - Ensure compliance with relevant legislation and standards including NICEIC, Gas Safe, and Health and Safety requirements - Liaise with residents, contractors, and internal teams to ensure a customer-focused approach - Maintain accurate records of inspections, works, and asset condition - Contribute to asset management strategies and long-term investment planning Mechanical and Electrical Surveyor - You: - 3+ years' experience in an appropriate technical or professional role. - HNC/HND (or equivalent) in Building Services, Electrical, or Mechanical Engineering. - Strong knowledge of compliance requirements. - Contract management and specification writing skills. - Excellent communication and project management abilities Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Monday 19 Oct 2026 To submit your CV for this exciting Mechanical and Electrical Surveyor opportunity, click Apply today!

Are you looking to make a real difference in debt recovery and enforcement? Cheltenham Borough Council has an exciting Revenues Recovery and Enforcement Officer opportunity! Location: Cheltenham, GL50 9SA Salary: £33,673 - £35,570 Job Type: Full-time, permanent Hours: 37 per week Deadline Date: 27 Sep 2026 About Us: We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Revenues Recovery and Enforcement Officer - The Role: You will be part of our successful Revenues Recovery and Enforcement Team, working on a range of recovery cases from initial arrears review through to court proceedings. You will review outstanding debts, negotiate sustainable payment arrangements with customers, handle complex cases and present evidence at court hearings. You will also work closely with enforcement agents, legal services and internal teams to progress cases appropriately and efficiently. Revenues Recovery and Enforcement Officer - Key Responsibilities: - Review accounts in arrears and decide on appropriate recovery action, considering customer circumstances - Negotiate fair and sustainable repayment plans with residents and monitor payment arrangements - Take enforcement action when necessary, following legislation and policy, including dealing with formal debt management and insolvency cases - Present evidence at court hearings in Magistrates Court, County Court and Tribunals - Work closely with enforcement agents, courts, legal services and internal teams to progress cases - Support the Senior Recovery Officer on difficult and complex cases - Monitor enforcement agent activity to ensure compliance with service standards - Prepare responses to correspondence, enquiries and requests for information from customers and stakeholders - Keep knowledge up to date regarding legislation, procedures, case law and policy Revenues Recovery and Enforcement Officer - You: - Hold a minimum of 5 qualifications equivalent to NVQ level 2, GCSE Grade C/4 or above, including Maths and English - Have at least 3 years experience specialising in debt collection with sound knowledge of debt recovery processes - Have experience presenting evidence in court, tribunal or similar environment - Demonstrate excellent written and verbal communication skills with ability to use tact and discretion - Show advanced debt collection and management skills with ability to show empathy to customers, including vulnerable customers - Have excellent negotiation and influencing skills and can remain calm in confrontational situations - Possess proficient IT skills including Microsoft applications and ability to input and process data - Can prioritise work effectively, meet deadlines and work collaboratively as part of a team - Understand and comply with Data Protection principles and maintain confidentiality Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Deadline Date: 27 Sep 2026 To submit your CV for this exciting Revenues Recovery and Enforcement Officer opportunity, click Apply today!