Role Context: The British Council is the UK's international organisation for cultural relations and educational opportunities - changing lives by creating opportunities, building connections and engendering trust. This role is based in the in-house Contract Management team supporting global projects with professional contracting advice and services. The ideal candidates will have an understanding and experience of legal and contractual issues and possess excellent attention to detail, communication and interpersonal skills. Main Accountabilities: Provide a responsive, professional and customer-focused contract management advisory service to a range of internal clients/stakeholders to support ongoing commercial opportunities Use in-house template documents to prepare appropriate agreements to meet business needs Check contractual documents and ensure that information is correct Comply with systems and procedures that are in place for storage and filing of contractual enquiries and documentation, to ensure an audit trail and compliance with contract retention policy. Be accountable for and manage own time and prioritise workload in a busy environment frequently handling conflicting priorities and timelines; Refer for additional support and guidance if required from other specialist internal teams Role Specific Knowledge & Experience required: Knowledge and experience of contract management, contracting and related legal areas Knowledge of good practise programme/project management Understanding of UK contract law and statutory requirements Experience of effectively providing internal consultancy advice and support Track record of successful Customer service Competency across the range of IT systems and packages used by the business (Outlook, Word, PowerPoint etc). Further Information: Pay Band: Pay band 7 + Benefits Package which includes 32 days annual leave, Civil Service Pension, Annual Pay Award Contract Type: Indefinite / Permanent role Location: Hybrid working attached to any of our UK offices - London, Manchester, Cardiff, Edinburgh & Belfast Requirements: Candidates must have the right to live and work in the UK Closing Date: Sunday 8th January 2023 (23:59 UK time) Interviews: Week Commencing 16th January 2023
Dec 15, 2022
Full time
Role Context: The British Council is the UK's international organisation for cultural relations and educational opportunities - changing lives by creating opportunities, building connections and engendering trust. This role is based in the in-house Contract Management team supporting global projects with professional contracting advice and services. The ideal candidates will have an understanding and experience of legal and contractual issues and possess excellent attention to detail, communication and interpersonal skills. Main Accountabilities: Provide a responsive, professional and customer-focused contract management advisory service to a range of internal clients/stakeholders to support ongoing commercial opportunities Use in-house template documents to prepare appropriate agreements to meet business needs Check contractual documents and ensure that information is correct Comply with systems and procedures that are in place for storage and filing of contractual enquiries and documentation, to ensure an audit trail and compliance with contract retention policy. Be accountable for and manage own time and prioritise workload in a busy environment frequently handling conflicting priorities and timelines; Refer for additional support and guidance if required from other specialist internal teams Role Specific Knowledge & Experience required: Knowledge and experience of contract management, contracting and related legal areas Knowledge of good practise programme/project management Understanding of UK contract law and statutory requirements Experience of effectively providing internal consultancy advice and support Track record of successful Customer service Competency across the range of IT systems and packages used by the business (Outlook, Word, PowerPoint etc). Further Information: Pay Band: Pay band 7 + Benefits Package which includes 32 days annual leave, Civil Service Pension, Annual Pay Award Contract Type: Indefinite / Permanent role Location: Hybrid working attached to any of our UK offices - London, Manchester, Cardiff, Edinburgh & Belfast Requirements: Candidates must have the right to live and work in the UK Closing Date: Sunday 8th January 2023 (23:59 UK time) Interviews: Week Commencing 16th January 2023
About us: The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body The Senior Consultant role sits within the Contract Management team under Cultural Engagement Operations team, which is part of the Cultural Engagement (CE) Strategic Business Unit (SBU) within the British Council. CE brings together our work in arts, education, English and research. With a workforce of approximately 1000 globally and an annual turnover in 2019/20 in excess of £400 million CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally. About the role: The new opportunity available in the Contract Management team is for an indefinite term contract. As mentioned above, based in the Cultural Engagement Business Unit the role will support the implementation globally of a sustainable, professional and customer-focused contract management support function, to meet the needs and requirements to deliver the Cultural Engagement global business plan, so that operational and financial performance can be maximised while reducing business risk. Additionally, the senior Consultant will support the ongoing development and delivery of a contract advisory service, assets, guidance, training and tools, applying advanced knowledge of contracting and contract management to the analysis and resolution of problems and enquiries for colleagues globally with a focus on CE. It is important to note that the Contract Management services within the British Council do not incorporate the management of suppliers. Contract Management services include the following activities such as document/contract review, contract drafting, negotiation, facilitation of contract signature and dispute resolution in addition to supporting the tendering process prior to contracting. What we require of the successful candidate: Knowledge and experience of contract management, contracting and related legal areas Knowledge of UK contract law and statutory requirements Knowledge and experience of good practise programme/project management Experience of influencing and managing relationships with stakeholders Understanding of UK procurement legislation in relation to the procurement of goods and services Experience of effectively managing people Experience of providing effective internal consultancy services to internal customers Competent across the range of IT systems and packages used by the business (SAP, Outlook, Word, PowerPoint, database design and maintenance) We are interested in hearing from candidates who are currently working as a Paralegal, Solicitor, or have extensive experience working in legal practices drafting, negotiating and reviewing contracts. We would equally be as keen to hear from candidates with a project management background who are involved with drafting, negotiating, reviewing and delivering contracts. This is an excellent opportunity to work within a close-knit, experienced team and to gain further knowledge of Contract Management within an 'in-house' environment. Further Information Pay Band: Pay band 8 + Benefits Package which includes 32 days annual leave, Civil Service Pension, Annual Pay Award (additional £3,300 Allowance for London based candidates) Contract Type: Indefinite / Permanent role Location: Hybrid working attached to any of our UK offices - London, Manchester, Cardiff, Edinburgh & Belfast Requirements: Candidates must have the right to live and work in the UK Closing Date: Sunday 8th January 2023 (23:59 UK time) Interviews: Week Commencing 16th January 2023
Dec 13, 2022
Full time
About us: The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body The Senior Consultant role sits within the Contract Management team under Cultural Engagement Operations team, which is part of the Cultural Engagement (CE) Strategic Business Unit (SBU) within the British Council. CE brings together our work in arts, education, English and research. With a workforce of approximately 1000 globally and an annual turnover in 2019/20 in excess of £400 million CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally. About the role: The new opportunity available in the Contract Management team is for an indefinite term contract. As mentioned above, based in the Cultural Engagement Business Unit the role will support the implementation globally of a sustainable, professional and customer-focused contract management support function, to meet the needs and requirements to deliver the Cultural Engagement global business plan, so that operational and financial performance can be maximised while reducing business risk. Additionally, the senior Consultant will support the ongoing development and delivery of a contract advisory service, assets, guidance, training and tools, applying advanced knowledge of contracting and contract management to the analysis and resolution of problems and enquiries for colleagues globally with a focus on CE. It is important to note that the Contract Management services within the British Council do not incorporate the management of suppliers. Contract Management services include the following activities such as document/contract review, contract drafting, negotiation, facilitation of contract signature and dispute resolution in addition to supporting the tendering process prior to contracting. What we require of the successful candidate: Knowledge and experience of contract management, contracting and related legal areas Knowledge of UK contract law and statutory requirements Knowledge and experience of good practise programme/project management Experience of influencing and managing relationships with stakeholders Understanding of UK procurement legislation in relation to the procurement of goods and services Experience of effectively managing people Experience of providing effective internal consultancy services to internal customers Competent across the range of IT systems and packages used by the business (SAP, Outlook, Word, PowerPoint, database design and maintenance) We are interested in hearing from candidates who are currently working as a Paralegal, Solicitor, or have extensive experience working in legal practices drafting, negotiating and reviewing contracts. We would equally be as keen to hear from candidates with a project management background who are involved with drafting, negotiating, reviewing and delivering contracts. This is an excellent opportunity to work within a close-knit, experienced team and to gain further knowledge of Contract Management within an 'in-house' environment. Further Information Pay Band: Pay band 8 + Benefits Package which includes 32 days annual leave, Civil Service Pension, Annual Pay Award (additional £3,300 Allowance for London based candidates) Contract Type: Indefinite / Permanent role Location: Hybrid working attached to any of our UK offices - London, Manchester, Cardiff, Edinburgh & Belfast Requirements: Candidates must have the right to live and work in the UK Closing Date: Sunday 8th January 2023 (23:59 UK time) Interviews: Week Commencing 16th January 2023
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Arts Research Advisor Pay band: 7 Salary: £26,934 - £30,354 plus London Market Allowance of £3,300 per annum pro rata for London based applicants. 32 days annual leave plus bank holidays, civil service pension scheme and many more. Location: Cardiff, London, Manchester, Edinburgh or Belfast. (The UK Only). Department: Research & Insight. Contract type: Fixed Term Contract until 31st March 2023. Closing Date: Sunday 25th September 23:59 UK Time. You must have the legal right to work in the UK at the time of application. The Context: The purpose of the British Council's Research and Insight (R&I) function is to systematically generate useful new knowledge that will achieve impact for our mission and for UK and overseas stakeholders. We support the British Council to be an organisation guided by evidence, knowledge and insight, one that is confident in its voice as a cultural relations thought leader and a credible partner, and one that is generous in sharing its knowledge and insight in core areas. As a team, we aim to role model the British Council value of 'expert and inclusive'. The team is currently based across in locations across the UK and South Asia. We support a community of practice of more than 200 members across the global network. We have two core outcomes: 1. Research to ensure the British Council is a trusted and valued provider of knowledge and soft power insight for the UK and overseas stakeholders in English, Education and Arts 2. Well evidenced analysis and understanding of how the totality of our work across the sectors generates soft power effects for the UK within priority countries These are supported by a centre of excellence approach providing professional advice and capability, including stakeholder management, technical support and knowledge exchange. We work closely with other knowledge intensive functions, including Evidence, Evaluation and Learning; and Market Research, Analytics and Insight. The Opportunity. Role Purpose: Please note that this role is until 31st March 2023. The postholder will support the Arts Research and Insight function, in maintaining the standards of arts research, insight evidence across our arts global programmes including our new What Works Approach for Cultural Heritage Protection funded by DCMS supported by our new Arts Research and Evidence Panel. The postholder will play a key role in supporting the development and delivery of our new Arts Evidence Strategy. As with other members of the function, the postholder will have an understanding of research management processes and methodologies and will give advice and guidance across the British Council, contributing to building a culture of valuing research and insight. They will also offer support, as required, to the development and delivery of the Arts global programmes contributing to the British Council's impact areas. They will also undertake projects and assignments on behalf of the Head of Arts Research and Insight and support the contracting and commissioning of new research and the establishment of research partnerships as required. They will be expected to work across the whole team as required, for example around finance (particularly at year-end) and communications. The postholder will also support the communication and dissemination of research findings, both internally and externally to the British Council. The postholder will support external stakeholder engagement and the giving of research advice and guidance across the British Council. The postholder will be expected to work on projects and tasks across the team, and will be expected to support administrative and financial tasks on occasion. The postholder will be expected to develop areas of specialist expertise over time as part of their professional development. Responsibilities: Leadership & management • Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and internal customer deliverables over a monthly to quarterly time horizon • Shares intelligence and ideas to support senior managers in identifying/ developing new ways in which the functional specialism could positively impact upon the British Council's operational efficiency and effectiveness. Functional expertise • Completes an annual cycle of learning and development to maintain and deepen their professional expertise • Uses a variety of information resources and professional networks to maintain up-to-date knowledge of developments in external policy, practice and regulation within their professional discipline Internal customer focus • Proactively seeks internal customer and other stakeholder feedback to monitor satisfaction with the standard of functional advice and business support provided with regard to research, enabling improvements to be made where issues are identified. Service improvement • Within their area of technical/professional expertise, identifies opportunities for improvements within established policies and determines the most appropriate mechanisms and processes for implementing those changes. Demonstrates awareness of relevant governance arrangements that relate to making system or procedural changes Relationship & stakeholder management • Develops good working relationships with appropriate colleagues throughout the British Council and in the relevant functional discipline to know who to engage with to enable effective implementation of procedural changes and improvements. Commercial & financial management • Using agreed corporate systems and processes, supports the Head of Arts Research and Insight to plan and manage the budget for their area of activity Consultancy, analysis & problem-solving • Applies core technical/professional knowledge, recognised best practice approaches and insight from previous experience to resolve non-standard issues which arise in relation to research across the British Council and to enable informed business-planning, decision-making and/or the development of new or improved policies and practice. Requirements of the role: An understanding of one or more of the British Council's offers in the Arts, and of international relations Experience of translating research findings for varied audiences Basic understanding of a range of research methodologies Knowledge of good research practice and process Closing Date: Applications will close at 23:59 on Sunday 25th September 2022 UK Time. Additional Information: Interviews will be held around the middle of October 2022. You must have the legal right to work in the UK at the time of application A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks..... click apply for full job details
Sep 24, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Arts Research Advisor Pay band: 7 Salary: £26,934 - £30,354 plus London Market Allowance of £3,300 per annum pro rata for London based applicants. 32 days annual leave plus bank holidays, civil service pension scheme and many more. Location: Cardiff, London, Manchester, Edinburgh or Belfast. (The UK Only). Department: Research & Insight. Contract type: Fixed Term Contract until 31st March 2023. Closing Date: Sunday 25th September 23:59 UK Time. You must have the legal right to work in the UK at the time of application. The Context: The purpose of the British Council's Research and Insight (R&I) function is to systematically generate useful new knowledge that will achieve impact for our mission and for UK and overseas stakeholders. We support the British Council to be an organisation guided by evidence, knowledge and insight, one that is confident in its voice as a cultural relations thought leader and a credible partner, and one that is generous in sharing its knowledge and insight in core areas. As a team, we aim to role model the British Council value of 'expert and inclusive'. The team is currently based across in locations across the UK and South Asia. We support a community of practice of more than 200 members across the global network. We have two core outcomes: 1. Research to ensure the British Council is a trusted and valued provider of knowledge and soft power insight for the UK and overseas stakeholders in English, Education and Arts 2. Well evidenced analysis and understanding of how the totality of our work across the sectors generates soft power effects for the UK within priority countries These are supported by a centre of excellence approach providing professional advice and capability, including stakeholder management, technical support and knowledge exchange. We work closely with other knowledge intensive functions, including Evidence, Evaluation and Learning; and Market Research, Analytics and Insight. The Opportunity. Role Purpose: Please note that this role is until 31st March 2023. The postholder will support the Arts Research and Insight function, in maintaining the standards of arts research, insight evidence across our arts global programmes including our new What Works Approach for Cultural Heritage Protection funded by DCMS supported by our new Arts Research and Evidence Panel. The postholder will play a key role in supporting the development and delivery of our new Arts Evidence Strategy. As with other members of the function, the postholder will have an understanding of research management processes and methodologies and will give advice and guidance across the British Council, contributing to building a culture of valuing research and insight. They will also offer support, as required, to the development and delivery of the Arts global programmes contributing to the British Council's impact areas. They will also undertake projects and assignments on behalf of the Head of Arts Research and Insight and support the contracting and commissioning of new research and the establishment of research partnerships as required. They will be expected to work across the whole team as required, for example around finance (particularly at year-end) and communications. The postholder will also support the communication and dissemination of research findings, both internally and externally to the British Council. The postholder will support external stakeholder engagement and the giving of research advice and guidance across the British Council. The postholder will be expected to work on projects and tasks across the team, and will be expected to support administrative and financial tasks on occasion. The postholder will be expected to develop areas of specialist expertise over time as part of their professional development. Responsibilities: Leadership & management • Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and internal customer deliverables over a monthly to quarterly time horizon • Shares intelligence and ideas to support senior managers in identifying/ developing new ways in which the functional specialism could positively impact upon the British Council's operational efficiency and effectiveness. Functional expertise • Completes an annual cycle of learning and development to maintain and deepen their professional expertise • Uses a variety of information resources and professional networks to maintain up-to-date knowledge of developments in external policy, practice and regulation within their professional discipline Internal customer focus • Proactively seeks internal customer and other stakeholder feedback to monitor satisfaction with the standard of functional advice and business support provided with regard to research, enabling improvements to be made where issues are identified. Service improvement • Within their area of technical/professional expertise, identifies opportunities for improvements within established policies and determines the most appropriate mechanisms and processes for implementing those changes. Demonstrates awareness of relevant governance arrangements that relate to making system or procedural changes Relationship & stakeholder management • Develops good working relationships with appropriate colleagues throughout the British Council and in the relevant functional discipline to know who to engage with to enable effective implementation of procedural changes and improvements. Commercial & financial management • Using agreed corporate systems and processes, supports the Head of Arts Research and Insight to plan and manage the budget for their area of activity Consultancy, analysis & problem-solving • Applies core technical/professional knowledge, recognised best practice approaches and insight from previous experience to resolve non-standard issues which arise in relation to research across the British Council and to enable informed business-planning, decision-making and/or the development of new or improved policies and practice. Requirements of the role: An understanding of one or more of the British Council's offers in the Arts, and of international relations Experience of translating research findings for varied audiences Basic understanding of a range of research methodologies Knowledge of good research practice and process Closing Date: Applications will close at 23:59 on Sunday 25th September 2022 UK Time. Additional Information: Interviews will be held around the middle of October 2022. You must have the legal right to work in the UK at the time of application A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks..... click apply for full job details
Transformation has resulted in changes in skills requirements, roles, and numbers of roles required in the new operating model. The roles in the new operating model will be restricted to employees in the selection pool in the first instance. Selection for any jobs that remain unfilled following the agreed selection process will be conducted in line with the Global Recruitment policy. Purpose of Role: Our mission is to support the UK visual arts sector to connect and collaborate internationally and to provide opportunities for modern and contemporary British art to challenge and change mindsets for a more inclusive and sustainable future through our exhibition and curatorial training programmes. We are looking for a Senior Relationship Manager to lead the Visual Arts Programme Team in delivering our vision and five-year strategy across British Council global priority regions, with particular emphasis on developing partnerships and programmes in South Asia and Sub-Saharan Africa. With extensive UK sector experience and a wide network of contacts, as well as knowledge of UK contemporary art curatorial practice and strategic partnership management experience, the role will create opportunities for collaborative international programmes centring primarily on the British Council Collection of more than 8700 works of modern and contemporary British art. Our programmes include exhibitions and emerging curator programmes as well as biennial collaborations, delegations and digital/online projects. Working closely with the Director Visual Arts, this role is responsible for managing and motivating a small Visual Arts relationship management team and ensures that Visual Arts programmes respond to sector needs and local and global cultural relations requirements. About You As the ideal candidate, you will have: A good knowledge of UK contemporary and modern visual arts practice, and the ability to make critical judgements across different genres Knowledge of the challenges and opportunities faced by the UK visual arts sector in their international ambitions An extensive network of contacts across the UK contemporary and modern art public sector Substantial recent professional UK public sector experience in partnership management and in overseeing the delivery of collaborative visual art projects (e.g. exhibitions, touring, curatorial programmes, commissioning etc). Extensive project management skills including contracts, stakeholder management, budget, risk and resource management as well as experience of managing a project team. Excellent writing and editing skills Strong business planning and financial reporting skills Highly developed leadership and people management skills and experience Main Accountabilities: Strategy and planning As a senior member of the global Arts team, contributes to the strategy for the development of Visual Arts programmes and projects within the Arts Global Programme portfolio, helping to establish medium and long-term development plans Connects with teams in countries across the global network to ensure the developing portfolio of Visual Arts programmes and projects aligns to strategic aims and objectives of the Arts Global Programme portfolio. Sector/subject expertise Maintains an authoritative knowledge of the UK's strengths, reputation and capacity in the contemporary visual arts sector developing long-term partnerships at the highest level with relevant organisations to ensure programmes and projects will deliver according to the British Council's cultural relations objectives. Provides guidance and expertise on exhibition touring and curatorial practice across the British Council. Contributes to the development and delivery of the thought leadership strategy for Visual Arts, so that the British Council is recognised by external stakeholders and audiences as a respected, credible authority with regard to the role of contemporary visual arts in cultural relations. Represents the Visual Arts portfolio of programmes and projects within British Council and externally to enhance its reputation and to promote collaborative opportunities. Builds and maintains external networks in order to access, absorb and apply professional best practice to the portfolio of Visual Arts programmes and projects . Programme management Contributes to the on-going planning and design of the Visual Arts programmes and projects ensuring all the elements are specified and designed to high professional and technical standards, and crucially are designed with a view to attracting fundraised support and contributes optimally to achieving the programme objectives. Provides design support and quality assurance advice to the programmes and projects ensuring that they are pursuing identified objectives whilst reflecting the needs of UK stakeholders and demonstrating cultural sensitivity. Supports the effective and consistent monitoring of programmes and projects across the global network with regular management checks to ensure internal compliance and that programmes are effectively responding to KPIs and other targets Develops a full understanding of the Visual Arts portfolio to identify and communicate the work and to contribute to commercial performance and/or cultural relations impact Provides advice and support to colleagues on connections and the development of long-term, co-designed sustainable programmes Relationship & stakeholder management Develops trust-based relationships with key partners, network-organisations, opinion formers and stakeholders to promote the Visual Arts projects and programmes as activity that supports the partnership work in the UK and that will offer opportunities for UK organisations. Focuses on development and maintenance of relationships with potential programme delivery partners in the UK sector. Leadership & management Leads on shaping the content and design of Visual Arts programmes and projects making full use of the British Council Collection and holds an overview of the Visual Arts programme portfolio. Contributes to effective decision-making and oversees planning and management of Visual Arts programmes and projects, working closely with the entire Visual Arts team, the Arts programme management hub and colleagues in the arts network. Formally line manages the Visual Arts programming team by ensuring consistent quality and high standards in programme design, timely delivery and consistency and coherence within the global programme. Mentors and guides internal and external colleagues in shaping collaborative projects and procurement of delivery partners, signing off all written texts for programme use as necessary. Actively contributes to an inclusive and anti-racist organisational culture, being aware of own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understands the British Council's approach to equality, diversity and inclusion and how it applies to role and make time for learning and development relating to EDI and anti-racism. Business development Provides support to Arts fundraising, including ensuring timely and comprehensive communication of opportunities, provision of specialist advice and cooperation with delivery of supporter benefits by the Development team. Collaborates with the Development team to ensure that programme design is informed by fundraising considerations. Organises the production of materials to support the submission of high quality, market responsive sponsorship appeals, ensuring timely and appropriate input from all necessary internal stakeholders. Ensures compliance with agreed internal governance, review and sign-off arrangements. Represents the British Council at partner presentations and negotiations, ensuring the strategic interests and professional reputation of the organisation are protected and promoted. Commercial, financial & resource management Uses agreed British Council systems and processes to lead the planning and management of budgets as necessary for a range of medium to large projects and programmes Risk & compliance Ensures risk is monitored and recorded regularly across all projects and advises, resolves or escalates accordingly. Ensures appropriate contingency plans are in place and implemented promptly to manage delivery safely and effectively in challenging or high-risk circumstances. Signs off partner or supplier contracts drafted by Relationship Managers Investigates any reported instances of non-compliance with agreed corporate risk management policies (e.g. child protection, security policies, financial protocols, anti-fraud measures), and takes appropriate remedial action, including escalation to more senior colleagues as required. Further Information Pay Band - Pay band 8 / up to £45.000 yearly gross salary - plus £3,300 yearly gross London allowance Contract Type - Indefinite Location - United Kingdom Requirements - Candidates must have the legal right to work in United Kingdom Closing Date - 16th of October 2022 We are committed to policies and practices of equality, diversity and inclusion across everything we do..... click apply for full job details
Sep 24, 2022
Full time
Transformation has resulted in changes in skills requirements, roles, and numbers of roles required in the new operating model. The roles in the new operating model will be restricted to employees in the selection pool in the first instance. Selection for any jobs that remain unfilled following the agreed selection process will be conducted in line with the Global Recruitment policy. Purpose of Role: Our mission is to support the UK visual arts sector to connect and collaborate internationally and to provide opportunities for modern and contemporary British art to challenge and change mindsets for a more inclusive and sustainable future through our exhibition and curatorial training programmes. We are looking for a Senior Relationship Manager to lead the Visual Arts Programme Team in delivering our vision and five-year strategy across British Council global priority regions, with particular emphasis on developing partnerships and programmes in South Asia and Sub-Saharan Africa. With extensive UK sector experience and a wide network of contacts, as well as knowledge of UK contemporary art curatorial practice and strategic partnership management experience, the role will create opportunities for collaborative international programmes centring primarily on the British Council Collection of more than 8700 works of modern and contemporary British art. Our programmes include exhibitions and emerging curator programmes as well as biennial collaborations, delegations and digital/online projects. Working closely with the Director Visual Arts, this role is responsible for managing and motivating a small Visual Arts relationship management team and ensures that Visual Arts programmes respond to sector needs and local and global cultural relations requirements. About You As the ideal candidate, you will have: A good knowledge of UK contemporary and modern visual arts practice, and the ability to make critical judgements across different genres Knowledge of the challenges and opportunities faced by the UK visual arts sector in their international ambitions An extensive network of contacts across the UK contemporary and modern art public sector Substantial recent professional UK public sector experience in partnership management and in overseeing the delivery of collaborative visual art projects (e.g. exhibitions, touring, curatorial programmes, commissioning etc). Extensive project management skills including contracts, stakeholder management, budget, risk and resource management as well as experience of managing a project team. Excellent writing and editing skills Strong business planning and financial reporting skills Highly developed leadership and people management skills and experience Main Accountabilities: Strategy and planning As a senior member of the global Arts team, contributes to the strategy for the development of Visual Arts programmes and projects within the Arts Global Programme portfolio, helping to establish medium and long-term development plans Connects with teams in countries across the global network to ensure the developing portfolio of Visual Arts programmes and projects aligns to strategic aims and objectives of the Arts Global Programme portfolio. Sector/subject expertise Maintains an authoritative knowledge of the UK's strengths, reputation and capacity in the contemporary visual arts sector developing long-term partnerships at the highest level with relevant organisations to ensure programmes and projects will deliver according to the British Council's cultural relations objectives. Provides guidance and expertise on exhibition touring and curatorial practice across the British Council. Contributes to the development and delivery of the thought leadership strategy for Visual Arts, so that the British Council is recognised by external stakeholders and audiences as a respected, credible authority with regard to the role of contemporary visual arts in cultural relations. Represents the Visual Arts portfolio of programmes and projects within British Council and externally to enhance its reputation and to promote collaborative opportunities. Builds and maintains external networks in order to access, absorb and apply professional best practice to the portfolio of Visual Arts programmes and projects . Programme management Contributes to the on-going planning and design of the Visual Arts programmes and projects ensuring all the elements are specified and designed to high professional and technical standards, and crucially are designed with a view to attracting fundraised support and contributes optimally to achieving the programme objectives. Provides design support and quality assurance advice to the programmes and projects ensuring that they are pursuing identified objectives whilst reflecting the needs of UK stakeholders and demonstrating cultural sensitivity. Supports the effective and consistent monitoring of programmes and projects across the global network with regular management checks to ensure internal compliance and that programmes are effectively responding to KPIs and other targets Develops a full understanding of the Visual Arts portfolio to identify and communicate the work and to contribute to commercial performance and/or cultural relations impact Provides advice and support to colleagues on connections and the development of long-term, co-designed sustainable programmes Relationship & stakeholder management Develops trust-based relationships with key partners, network-organisations, opinion formers and stakeholders to promote the Visual Arts projects and programmes as activity that supports the partnership work in the UK and that will offer opportunities for UK organisations. Focuses on development and maintenance of relationships with potential programme delivery partners in the UK sector. Leadership & management Leads on shaping the content and design of Visual Arts programmes and projects making full use of the British Council Collection and holds an overview of the Visual Arts programme portfolio. Contributes to effective decision-making and oversees planning and management of Visual Arts programmes and projects, working closely with the entire Visual Arts team, the Arts programme management hub and colleagues in the arts network. Formally line manages the Visual Arts programming team by ensuring consistent quality and high standards in programme design, timely delivery and consistency and coherence within the global programme. Mentors and guides internal and external colleagues in shaping collaborative projects and procurement of delivery partners, signing off all written texts for programme use as necessary. Actively contributes to an inclusive and anti-racist organisational culture, being aware of own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understands the British Council's approach to equality, diversity and inclusion and how it applies to role and make time for learning and development relating to EDI and anti-racism. Business development Provides support to Arts fundraising, including ensuring timely and comprehensive communication of opportunities, provision of specialist advice and cooperation with delivery of supporter benefits by the Development team. Collaborates with the Development team to ensure that programme design is informed by fundraising considerations. Organises the production of materials to support the submission of high quality, market responsive sponsorship appeals, ensuring timely and appropriate input from all necessary internal stakeholders. Ensures compliance with agreed internal governance, review and sign-off arrangements. Represents the British Council at partner presentations and negotiations, ensuring the strategic interests and professional reputation of the organisation are protected and promoted. Commercial, financial & resource management Uses agreed British Council systems and processes to lead the planning and management of budgets as necessary for a range of medium to large projects and programmes Risk & compliance Ensures risk is monitored and recorded regularly across all projects and advises, resolves or escalates accordingly. Ensures appropriate contingency plans are in place and implemented promptly to manage delivery safely and effectively in challenging or high-risk circumstances. Signs off partner or supplier contracts drafted by Relationship Managers Investigates any reported instances of non-compliance with agreed corporate risk management policies (e.g. child protection, security policies, financial protocols, anti-fraud measures), and takes appropriate remedial action, including escalation to more senior colleagues as required. Further Information Pay Band - Pay band 8 / up to £45.000 yearly gross salary - plus £3,300 yearly gross London allowance Contract Type - Indefinite Location - United Kingdom Requirements - Candidates must have the legal right to work in United Kingdom Closing Date - 16th of October 2022 We are committed to policies and practices of equality, diversity and inclusion across everything we do..... click apply for full job details
Purpose of Role: The Business Delivery Manager for Corporate English Solutions (CES) will carry out core business delivery, financial and operational tasks linked to our English and communications skills and professional development programmes. These programmes cover global, regional and multi country contracts and form a significant part of the CES portfolio of products. The postholder will support local and regional teams and assist in positioning the British Council as a leading authority in skills for employability globally and as the partner of choice for key decision makers in both the public and private sectors. The role will work closely with the Sales and Services & Talent teams to ensure the delivery of the contracts is seamless, compliant and delivers high levels of customer service. Main Accountabilities: Operational delivery Develops, implements, and maintains a scheduling tool and trainer availability tracker for course and assessment delivery globally Liaises between clients and training delivery team (i.e., teaching centres and/or the global business delivery training team) to confirm schedules, course content and materials Develops processes to manage trainer absence and cover to ensure continuity of service and minimise course cancellations Ensures that trainers have the right materials in the right place at the right time Liaises with customer management and operations teams to ensure onboarding processes are followed Produces attendance lists and certificates and liaises with trainers and clients to ensure these are accurate and transmitted to clients on agreed timeline Organises, collates, and sends post-course reports to clients on agreed timeline Obtains, stores, and retains personal data securely in accordance with the provisions of PDPA Service Delivery Follows customer journey processes and policies to ensure the customer experience is consistently high quality Uses Salesforce CRM software to record, report and share data with global and regional teams Ensures that training and assessment delivery teams follow all contractual obligations, including meeting service standards, non-employment of child labour, use of sub-contractors etc Maintains a detailed understanding of all British Council products and services to be able to answer customer queries Carries out service recovery in any cases of missing expected levels of service to maintain excellent client satisfaction Sets up and maintains a system to classify and track all business delivery issues and their resolution, producing regular reports on these to internal and external stakeholders Relationship and Stakeholder management Researches and gathers information to understand client organization's contexts Produces reports on adherence to service levels, and provides these to the Corporate English Solutions global team and clients and attend to and highlight successes and challenges Ensures M&E processes are implemented to gather data and impact stories. These are stored correctly and made available to clients and internal teams to support business development purposes Works closely with Sales and Account Managers to build strong client relations and maximize opportunities for retention and upselling Financial management Issues accurate invoices to clients according to the organisation's policies and procedures Maintains accurate records in SAP Raises any issues in a timely way and ensures mitigation strategies are in place to resolve them Produces regular financial summaries and reports for internal stakeholders Knowledge and Experience Essential 3+ years of customer management experience Proficient user of SAP or equivalent financial software Familiarity with Salesforce or use of similar CRM Desirable Sales related experience in large sectors (e.g., financial services, media, pharmaceuticals tourism etc) Further Information Pay Band - Pay band 7 Contract Type - Fix term contract (1 year) Location - United Kingdom Requirements - Candidates must have the legal right to work in United Kingdom Closing Date - 2nd of October 2022
Sep 23, 2022
Full time
Purpose of Role: The Business Delivery Manager for Corporate English Solutions (CES) will carry out core business delivery, financial and operational tasks linked to our English and communications skills and professional development programmes. These programmes cover global, regional and multi country contracts and form a significant part of the CES portfolio of products. The postholder will support local and regional teams and assist in positioning the British Council as a leading authority in skills for employability globally and as the partner of choice for key decision makers in both the public and private sectors. The role will work closely with the Sales and Services & Talent teams to ensure the delivery of the contracts is seamless, compliant and delivers high levels of customer service. Main Accountabilities: Operational delivery Develops, implements, and maintains a scheduling tool and trainer availability tracker for course and assessment delivery globally Liaises between clients and training delivery team (i.e., teaching centres and/or the global business delivery training team) to confirm schedules, course content and materials Develops processes to manage trainer absence and cover to ensure continuity of service and minimise course cancellations Ensures that trainers have the right materials in the right place at the right time Liaises with customer management and operations teams to ensure onboarding processes are followed Produces attendance lists and certificates and liaises with trainers and clients to ensure these are accurate and transmitted to clients on agreed timeline Organises, collates, and sends post-course reports to clients on agreed timeline Obtains, stores, and retains personal data securely in accordance with the provisions of PDPA Service Delivery Follows customer journey processes and policies to ensure the customer experience is consistently high quality Uses Salesforce CRM software to record, report and share data with global and regional teams Ensures that training and assessment delivery teams follow all contractual obligations, including meeting service standards, non-employment of child labour, use of sub-contractors etc Maintains a detailed understanding of all British Council products and services to be able to answer customer queries Carries out service recovery in any cases of missing expected levels of service to maintain excellent client satisfaction Sets up and maintains a system to classify and track all business delivery issues and their resolution, producing regular reports on these to internal and external stakeholders Relationship and Stakeholder management Researches and gathers information to understand client organization's contexts Produces reports on adherence to service levels, and provides these to the Corporate English Solutions global team and clients and attend to and highlight successes and challenges Ensures M&E processes are implemented to gather data and impact stories. These are stored correctly and made available to clients and internal teams to support business development purposes Works closely with Sales and Account Managers to build strong client relations and maximize opportunities for retention and upselling Financial management Issues accurate invoices to clients according to the organisation's policies and procedures Maintains accurate records in SAP Raises any issues in a timely way and ensures mitigation strategies are in place to resolve them Produces regular financial summaries and reports for internal stakeholders Knowledge and Experience Essential 3+ years of customer management experience Proficient user of SAP or equivalent financial software Familiarity with Salesforce or use of similar CRM Desirable Sales related experience in large sectors (e.g., financial services, media, pharmaceuticals tourism etc) Further Information Pay Band - Pay band 7 Contract Type - Fix term contract (1 year) Location - United Kingdom Requirements - Candidates must have the legal right to work in United Kingdom Closing Date - 2nd of October 2022
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context: HR helps shape the success and the future of the British Council through our people. We develop a global workforce that puts the right people, with the right skills, in the right place. We provide the tools, information and advice that enable managers to deliver their business strategy through their people, and to manage any associated risk. Our goal is to create an attractive, effective, sustainable, fair, inclusive, compliant and healthy place for our people to work. Role Purpose: Working within the UK Resourcing Team, the Resourcing Consultant provides customer-focused recruitment advice and an effective end-to-end service to Strategic Business Units (SBU's), ensuring that the right people are placed into the right posts at the right time. This includes both employed (Indefinite and Fixed Term Contracts) and agency / off-payroll appointments (known internally as Non-Permanent Worker (NPW)), delivered through an account management service model. Through partnering with the business, the Resourcing Consultant will gain a strong strategic and operational understanding of the specific client business areas and use this knowledge to advise on recruitment process, sourcing strategy and best practice. Main Opportunities for this role: Creating a true partnership with SBU HR and business stakeholders through the provision of a consultative service, utilising data, expert advice and knowledge to solve Resourcing challenges Helping to successfully embed NPW Resourcing with employed Resourcing by applying internal and market knowledge in order to arrive at the most effective Resourcing solutions Optimise the efficiency and effectiveness of the UK Resourcing team through strong collaboration and partnership with Resourcing colleagues, including Resourcing Coordinators Improving our direct sourcing capability, through the development of talent sourcing strategies, including the creation of talent pipelines Ensure that all resourcing activities are underpinned by the British Council values and promote equal opportunities and diversity within the organisation. This role will deliver exceptional talent for the British Council through: Acting as a trusted advisor by providing expert advice around best practice recruitment methods, from process initiation to on-boarding. Planning and delivering robust recruitment campaigns, and managing the entire end to end recruitment process including but not limited to: Ensuring that hiring managers are aware, guided and where appropriate, challenged, through the recruitment process, including ensuring that they are appropriate trained to be involved in selection activities. Actively managing recruitment campaigns, adopting a consultative approach with hiring managers (briefing meetings), Ensuring the right sourcing approach, including proactive direct sourcing, pipelining and advertising channels. Creating consistently good adverts that reflect the content of the role whilst accurately representing the British Council's employer brand and adhering to the organisation's Diversity commitments. Managing appropriate activity for all roles through the applicant tracking system (ATS) and / or the Comensura platform. Providing hiring managers with a long-list, managing short-listing, advising and enabling managers to interview fairly and effectively. Ensuring timely and accurate creation of offer paperwork (including leading on package negotiation) and working with Resourcing Coordinators to ensure relevant pre-employment checks occur (DBS, visas, ID checks, child protection checks, etc.). Managing candidate feedback internally and externally. Ensuring a fair and consistent selection process. Keeping up to date on new trends in attraction including social media sourcing strategies. Monthly accurate management information on all recruitment campaign activity. Maintaining current knowledge of internal and external recruitment practices in terms of trends, technological developments, legislative changes, process change and be prepared to make suggestions and innovations within the team. Integrating diversity strategy, policies and principles into all recruitment activities. Working with colleagues across the Resourcing teams to champion good recruitment practices and outcomes, policies and practices, sharing best practice and showcasing real examples. Supporting resourcing colleagues in the delivery of their recruitment responsibilities as an active member of the UK Resourcing team. Coaching and mentoring hiring managers through the process change and improvements. Acting as an internal consultant to deliver and effective and efficient resourcing service. About You: You will need to have: Demonstrated ability to understand and work with HR / Recruitment processes and policies including management of end-to-end recruitment process and use of applicant tracking system Ability to build effective relationships with senior customers and stakeholders Experience of implementing creative sourcing methods, particularly for niche roles Experience in leading and guiding hiring managers on process and best practice Previous experience of providing management information to stakeholders Knowledge of using Success Factors Recruitment module would be advantageous or a similar Applicant Tracking System (ATS). Having experience of managing off-payroll resourcing solutions/ experience of creating assessment tools /experience of contributing to recruitment process and policy change, would be considered a plus. Essential qualification for the role would be: Right to work in UK Having recruitment accreditation / qualification such as REC or CIPD and evidence of continued professional development would be considered plusses. Further details: Location UK Flexible - This is a roleopen to candidates who have theright to work in UK and are based in UK. Type of Contract: FTC Duration: 12 months Payband- PB7 role If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you, so please apply by2nd October 2022(23:59 UK Time). A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website..... click apply for full job details
Sep 23, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context: HR helps shape the success and the future of the British Council through our people. We develop a global workforce that puts the right people, with the right skills, in the right place. We provide the tools, information and advice that enable managers to deliver their business strategy through their people, and to manage any associated risk. Our goal is to create an attractive, effective, sustainable, fair, inclusive, compliant and healthy place for our people to work. Role Purpose: Working within the UK Resourcing Team, the Resourcing Consultant provides customer-focused recruitment advice and an effective end-to-end service to Strategic Business Units (SBU's), ensuring that the right people are placed into the right posts at the right time. This includes both employed (Indefinite and Fixed Term Contracts) and agency / off-payroll appointments (known internally as Non-Permanent Worker (NPW)), delivered through an account management service model. Through partnering with the business, the Resourcing Consultant will gain a strong strategic and operational understanding of the specific client business areas and use this knowledge to advise on recruitment process, sourcing strategy and best practice. Main Opportunities for this role: Creating a true partnership with SBU HR and business stakeholders through the provision of a consultative service, utilising data, expert advice and knowledge to solve Resourcing challenges Helping to successfully embed NPW Resourcing with employed Resourcing by applying internal and market knowledge in order to arrive at the most effective Resourcing solutions Optimise the efficiency and effectiveness of the UK Resourcing team through strong collaboration and partnership with Resourcing colleagues, including Resourcing Coordinators Improving our direct sourcing capability, through the development of talent sourcing strategies, including the creation of talent pipelines Ensure that all resourcing activities are underpinned by the British Council values and promote equal opportunities and diversity within the organisation. This role will deliver exceptional talent for the British Council through: Acting as a trusted advisor by providing expert advice around best practice recruitment methods, from process initiation to on-boarding. Planning and delivering robust recruitment campaigns, and managing the entire end to end recruitment process including but not limited to: Ensuring that hiring managers are aware, guided and where appropriate, challenged, through the recruitment process, including ensuring that they are appropriate trained to be involved in selection activities. Actively managing recruitment campaigns, adopting a consultative approach with hiring managers (briefing meetings), Ensuring the right sourcing approach, including proactive direct sourcing, pipelining and advertising channels. Creating consistently good adverts that reflect the content of the role whilst accurately representing the British Council's employer brand and adhering to the organisation's Diversity commitments. Managing appropriate activity for all roles through the applicant tracking system (ATS) and / or the Comensura platform. Providing hiring managers with a long-list, managing short-listing, advising and enabling managers to interview fairly and effectively. Ensuring timely and accurate creation of offer paperwork (including leading on package negotiation) and working with Resourcing Coordinators to ensure relevant pre-employment checks occur (DBS, visas, ID checks, child protection checks, etc.). Managing candidate feedback internally and externally. Ensuring a fair and consistent selection process. Keeping up to date on new trends in attraction including social media sourcing strategies. Monthly accurate management information on all recruitment campaign activity. Maintaining current knowledge of internal and external recruitment practices in terms of trends, technological developments, legislative changes, process change and be prepared to make suggestions and innovations within the team. Integrating diversity strategy, policies and principles into all recruitment activities. Working with colleagues across the Resourcing teams to champion good recruitment practices and outcomes, policies and practices, sharing best practice and showcasing real examples. Supporting resourcing colleagues in the delivery of their recruitment responsibilities as an active member of the UK Resourcing team. Coaching and mentoring hiring managers through the process change and improvements. Acting as an internal consultant to deliver and effective and efficient resourcing service. About You: You will need to have: Demonstrated ability to understand and work with HR / Recruitment processes and policies including management of end-to-end recruitment process and use of applicant tracking system Ability to build effective relationships with senior customers and stakeholders Experience of implementing creative sourcing methods, particularly for niche roles Experience in leading and guiding hiring managers on process and best practice Previous experience of providing management information to stakeholders Knowledge of using Success Factors Recruitment module would be advantageous or a similar Applicant Tracking System (ATS). Having experience of managing off-payroll resourcing solutions/ experience of creating assessment tools /experience of contributing to recruitment process and policy change, would be considered a plus. Essential qualification for the role would be: Right to work in UK Having recruitment accreditation / qualification such as REC or CIPD and evidence of continued professional development would be considered plusses. Further details: Location UK Flexible - This is a roleopen to candidates who have theright to work in UK and are based in UK. Type of Contract: FTC Duration: 12 months Payband- PB7 role If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you, so please apply by2nd October 2022(23:59 UK Time). A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our UK arts team works with the arts and culture sector in the UK, and our global network of offices, to achieve significant impact and change by finding new ways of connecting and seeing each other through the arts. Our work is delivered through four global programmes: Culture Connects supports artistic and cultural exchange between the UK and countries internationally; Spotlights on Culture engages and represents the UK's cultural diversity and creativity at high-profile cultural events; Creative Economy analyses creative ecosystems and highlights emerging trends and areas of convergence and difference between creative economies; Arts Responds to Global Challenges celebrates the transformative power of arts and culture to change attitudes and the protection and promotion of cultural expression, diversity and heritage at risk. To ensure sustainability for the future we need to bring imagination and entrepreneurship to implementing a refreshed funding model to support our programme. The British Council's core funding model is changing so more of our work will be focused on the developing world and support the UK's overall aid mission. This requires us to develop new skills to build on our arts sector expertise. To ensure we can continue to showcase the UK's creativity in the developed world including the EU, Japan and the Gulf States, we will need to develop new sources of income, including growth in income from private sources, trusts and foundations and contracts. This is supported by the organisation's charitable status and corporate fundraising capability. This will enable us to better respond to the big themes and issues that matter for cultural relations worldwide, forming responses that reach beyond existing teams. The Opportunity Role Purpose The Director Music will represent and be a prominent leader of the British Council in the area of Music externally and be the key advisor on all sector activity to the Director Arts and senior leaders within the British Council network aligned to the British Council Vision, strategic priorities and the Global Arts Framework. Be the senior relationship manager for key sector stakeholders and individuals and organisations. Provide high quality sector knowledge and insight in the development of Arts strategic thinking and Arts Global Programme content. Develop new partnerships for delivery of programmes and projects. Seek out and develop new and diverse funding opportunities to deliver strategic priorities for the Arts portfolio. Lead - as Senior Responsible Owner - major projects within the Arts Global programmes. Play an important part in the Global Arts Leadership Team, and work with and through colleagues globally to influence decision making across the Cultural Engagement SBU. Main accountabilities but not limited to the following: Leadership and Management Visibly leads and is a prominent leader of the British Council in the Music sector externally and is the key advisor on all sector activity to the Director Arts and senior leaders within the British Council network aligned to strategic priorities. Provides formal line and/or professional management to sector specialist staff. Provides inspiring and motivational leadership that role-models the British Council's values and behaviours and empowers and enables staff to deliver excellence. To consistently create an inclusive and anti-racist organisational culture, being aware of your own biases and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health particularly through periods of significant change. Have a deep understanding of and take accountability for putting the British Council's approach to equality, diversity and inclusion and anti-racism into practice. To make time for and visibly engage with learning and development related to EDI and anti-racism. Strategy and Planning As a member of the Global Arts Management Team, and in collaboration with the other British Council sector teams, contributes to developing overall Arts strategy, ensuring it achieves value for the UK and partners, and delivers optimal cultural relations impact in a financially sustainable way. Leads the development of strategy for sector content in Arts Global Programmes Develops and manages strategy for management of sector relationships Collaborates with the Business Development leads for Arts and Cultural Engagement to ensure that information about the sector is included in the strategy for engagement with clients, partners and funders. Works with Head of Evidence Arts to ensure effective research to support development of new programmes and projects and provide policy insight for the sector Relationship and Stakeholder Management Identifies, develops and maintains networks, relationships and long-term strategic alliances and partnerships within the UK sector and through our global team overseas to facilitate delivery of the SBU strategy and enable high quality programme development and sustainable income generation/sponsorship deals which deliver significant impact. Builds and maintains excellent relationships with internal partners and stakeholders in the UK and across the global network to ensure effective, integrated and joined-up delivery of agreed business objectives in a complex matrix environment. Leads the strategic relationship with specific sector senior stakeholders, clients and partners to enable achievement of positive outcomes for the UK and British Council. Develops and manages network of external sector experts and advisors Sector/subject expertise Develops and maintains high-level relationships with sector leaders and knowledge of developments in the sector Provides professional advice to the UK sector and British Council teams globally on potential for international exchange. Represents the British Council as a recognised, credible authority in the sector to external stakeholders and audiences. Builds and maintains external networks to access, absorb and apply professional best practice back into the Council's work in the sector. Programme/product development Working in partnerships (financial and professional) with the UK sector, and the British Council team globally, devises and develops new project and programme concepts within the Arts portfolio of international opportunities and exchange that supports our vision and delivers our priorities, taking advantage of our global presence and expertise, while complementing the work of other British organisations. Ensures that sector is fully represented in the development and delivery of the Arts portfolio of Global Programmes. Makes authoritative professional recommendations about the focus and content of major programmes, ways of working, and appropriate high-level partnerships which have a significant impact on the Council's performance in the short- and medium-term Brand and market positioning Promotes and positions the diversity of the UK sector in the Arts Global Programmes Ensures that the British Council's value proposition and support to the UK sector is clear, agreed and communicated. Business Development and Delivery Builds networks and relationships with strategic clients/partners within their area of influence. Uses insights to understand current and prospective business development opportunities for the British Council and inform planning/resourcing/investment decisions. Leads and account-manages specific strategic client/partner relationships within area of influence and identifies and secures new strategic, income-generating opportunities which contribute to the achievement of agreed financial and impact targets. Owns and builds the pipeline for area of influence, developing opportunities with identified clients and partners to deliver programmes that are financially viable and achieve our strategic KPIs. Leads, writes or quality assures new proposals..... click apply for full job details
Sep 23, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our UK arts team works with the arts and culture sector in the UK, and our global network of offices, to achieve significant impact and change by finding new ways of connecting and seeing each other through the arts. Our work is delivered through four global programmes: Culture Connects supports artistic and cultural exchange between the UK and countries internationally; Spotlights on Culture engages and represents the UK's cultural diversity and creativity at high-profile cultural events; Creative Economy analyses creative ecosystems and highlights emerging trends and areas of convergence and difference between creative economies; Arts Responds to Global Challenges celebrates the transformative power of arts and culture to change attitudes and the protection and promotion of cultural expression, diversity and heritage at risk. To ensure sustainability for the future we need to bring imagination and entrepreneurship to implementing a refreshed funding model to support our programme. The British Council's core funding model is changing so more of our work will be focused on the developing world and support the UK's overall aid mission. This requires us to develop new skills to build on our arts sector expertise. To ensure we can continue to showcase the UK's creativity in the developed world including the EU, Japan and the Gulf States, we will need to develop new sources of income, including growth in income from private sources, trusts and foundations and contracts. This is supported by the organisation's charitable status and corporate fundraising capability. This will enable us to better respond to the big themes and issues that matter for cultural relations worldwide, forming responses that reach beyond existing teams. The Opportunity Role Purpose The Director Music will represent and be a prominent leader of the British Council in the area of Music externally and be the key advisor on all sector activity to the Director Arts and senior leaders within the British Council network aligned to the British Council Vision, strategic priorities and the Global Arts Framework. Be the senior relationship manager for key sector stakeholders and individuals and organisations. Provide high quality sector knowledge and insight in the development of Arts strategic thinking and Arts Global Programme content. Develop new partnerships for delivery of programmes and projects. Seek out and develop new and diverse funding opportunities to deliver strategic priorities for the Arts portfolio. Lead - as Senior Responsible Owner - major projects within the Arts Global programmes. Play an important part in the Global Arts Leadership Team, and work with and through colleagues globally to influence decision making across the Cultural Engagement SBU. Main accountabilities but not limited to the following: Leadership and Management Visibly leads and is a prominent leader of the British Council in the Music sector externally and is the key advisor on all sector activity to the Director Arts and senior leaders within the British Council network aligned to strategic priorities. Provides formal line and/or professional management to sector specialist staff. Provides inspiring and motivational leadership that role-models the British Council's values and behaviours and empowers and enables staff to deliver excellence. To consistently create an inclusive and anti-racist organisational culture, being aware of your own biases and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health particularly through periods of significant change. Have a deep understanding of and take accountability for putting the British Council's approach to equality, diversity and inclusion and anti-racism into practice. To make time for and visibly engage with learning and development related to EDI and anti-racism. Strategy and Planning As a member of the Global Arts Management Team, and in collaboration with the other British Council sector teams, contributes to developing overall Arts strategy, ensuring it achieves value for the UK and partners, and delivers optimal cultural relations impact in a financially sustainable way. Leads the development of strategy for sector content in Arts Global Programmes Develops and manages strategy for management of sector relationships Collaborates with the Business Development leads for Arts and Cultural Engagement to ensure that information about the sector is included in the strategy for engagement with clients, partners and funders. Works with Head of Evidence Arts to ensure effective research to support development of new programmes and projects and provide policy insight for the sector Relationship and Stakeholder Management Identifies, develops and maintains networks, relationships and long-term strategic alliances and partnerships within the UK sector and through our global team overseas to facilitate delivery of the SBU strategy and enable high quality programme development and sustainable income generation/sponsorship deals which deliver significant impact. Builds and maintains excellent relationships with internal partners and stakeholders in the UK and across the global network to ensure effective, integrated and joined-up delivery of agreed business objectives in a complex matrix environment. Leads the strategic relationship with specific sector senior stakeholders, clients and partners to enable achievement of positive outcomes for the UK and British Council. Develops and manages network of external sector experts and advisors Sector/subject expertise Develops and maintains high-level relationships with sector leaders and knowledge of developments in the sector Provides professional advice to the UK sector and British Council teams globally on potential for international exchange. Represents the British Council as a recognised, credible authority in the sector to external stakeholders and audiences. Builds and maintains external networks to access, absorb and apply professional best practice back into the Council's work in the sector. Programme/product development Working in partnerships (financial and professional) with the UK sector, and the British Council team globally, devises and develops new project and programme concepts within the Arts portfolio of international opportunities and exchange that supports our vision and delivers our priorities, taking advantage of our global presence and expertise, while complementing the work of other British organisations. Ensures that sector is fully represented in the development and delivery of the Arts portfolio of Global Programmes. Makes authoritative professional recommendations about the focus and content of major programmes, ways of working, and appropriate high-level partnerships which have a significant impact on the Council's performance in the short- and medium-term Brand and market positioning Promotes and positions the diversity of the UK sector in the Arts Global Programmes Ensures that the British Council's value proposition and support to the UK sector is clear, agreed and communicated. Business Development and Delivery Builds networks and relationships with strategic clients/partners within their area of influence. Uses insights to understand current and prospective business development opportunities for the British Council and inform planning/resourcing/investment decisions. Leads and account-manages specific strategic client/partner relationships within area of influence and identifies and secures new strategic, income-generating opportunities which contribute to the achievement of agreed financial and impact targets. Owns and builds the pipeline for area of influence, developing opportunities with identified clients and partners to deliver programmes that are financially viable and achieve our strategic KPIs. Leads, writes or quality assures new proposals..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Purpose of Role: The British Council's English and Examinations Strategic Business Unit (E&E) includes a significant business client base. It is part of our commercial strategy moving forward for the evolving Corporate English Solutions division to professionalise and develop our approach and to grow this income stream. This includes identifying, winning and maintaining strategic accounts with global organisations and governments. Typically, these will be relationships with large organisations that may require a competitive tendering or bidding process as well as ongoing support with large scale programme delivery that is often delivered to multiple teams and in multiple locations. The Global Bids and Contracts Manager will be responsible for driving growth of corporate sales through new and existing accounts to achieve business targets. Key accountabilities include: Identifying and prospecting for opportunities with global organisations and governments, including prospecting for open tenders Managing our response to open tenders and 'Requests for Proposals' (RFPs) Developing a strategic approach to winning such contracts. Contributing to commercial planning and setting of income targets our corporate business. Managing key accounts (potentially up to and above GBP 1M) from Opportunity stage to Close, combining products from our English Language, Professional Skills and Assessment portfolio to achieve stretching targets. Managing the solution design process for the client by project managing across internal stakeholder groups, business units and geographies. Managing ongoing contracts and client relationships to ensure customer success and retain and grow income. Capturing and reporting insight around our corporate audience and our sales and marketing effectiveness. Main Accountabilities: Commercial strategy and planning Leads on sales strategy and implementation for wining global contracts and government tenders. Informs regional and global strategy and income targets through data-driven insight. Collaborates with senior leadership to develop resourcing plans and budgets. Business Development Leverages prospecting tools and actively networks at events and other forums to identify and engage prospects to raise awareness of the British Council's Corporate Solutions portfolio. Prospects for open tenders and RFPs that have been published by governments and other organisations Works with business units and product leads to to help position the British Council competitively for the pursuit of large-scale contracts and tenders. Achieve sales targets Takes responsibility for ensuring regular action is taken to achieve global sales targets, including working with stakeholders across business units to ensure their operations support this. Manages the bidding process for open tenders, including accurate completion of RFPs within deadlines. Manages new opportunities from Opportunity through to Close, including designing and selling solutions for the client by project managing across internal stakeholder groups, business units and geographies. Manages existing accounts to maximise retention and growth Negotiates commercial contracts, within agreed margins where required. Account Management Establishes and implements and account management strategy to maximise retention and income growth from existing clients - including some key strategic accounts Manages customer success for B2B clients by project managing across internal stakeholder groups, business units and geographies. Takes active steps to maintain ongoing relationships with corporate clients. Undertakes post-delivery evaluation with clients to identify areas of improvement and future opportunities. Business data and intelligence Drives continuous improvement of our corporate business stream by providing regular, data-driven insight on sales delivery and retention. Captures and manages client data in CRM and other business systems. Manages CRM workflows that have been assigned. Managing self and others Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards Further Information Pay Band - Pay band 7 Contract Type - Fix Term Contract (1 year) Location - United Kingdom Requirements - Candidates must have the legal right to work in United Kingdom Closing Date - 6th of October 2022 A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Sep 23, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Purpose of Role: The British Council's English and Examinations Strategic Business Unit (E&E) includes a significant business client base. It is part of our commercial strategy moving forward for the evolving Corporate English Solutions division to professionalise and develop our approach and to grow this income stream. This includes identifying, winning and maintaining strategic accounts with global organisations and governments. Typically, these will be relationships with large organisations that may require a competitive tendering or bidding process as well as ongoing support with large scale programme delivery that is often delivered to multiple teams and in multiple locations. The Global Bids and Contracts Manager will be responsible for driving growth of corporate sales through new and existing accounts to achieve business targets. Key accountabilities include: Identifying and prospecting for opportunities with global organisations and governments, including prospecting for open tenders Managing our response to open tenders and 'Requests for Proposals' (RFPs) Developing a strategic approach to winning such contracts. Contributing to commercial planning and setting of income targets our corporate business. Managing key accounts (potentially up to and above GBP 1M) from Opportunity stage to Close, combining products from our English Language, Professional Skills and Assessment portfolio to achieve stretching targets. Managing the solution design process for the client by project managing across internal stakeholder groups, business units and geographies. Managing ongoing contracts and client relationships to ensure customer success and retain and grow income. Capturing and reporting insight around our corporate audience and our sales and marketing effectiveness. Main Accountabilities: Commercial strategy and planning Leads on sales strategy and implementation for wining global contracts and government tenders. Informs regional and global strategy and income targets through data-driven insight. Collaborates with senior leadership to develop resourcing plans and budgets. Business Development Leverages prospecting tools and actively networks at events and other forums to identify and engage prospects to raise awareness of the British Council's Corporate Solutions portfolio. Prospects for open tenders and RFPs that have been published by governments and other organisations Works with business units and product leads to to help position the British Council competitively for the pursuit of large-scale contracts and tenders. Achieve sales targets Takes responsibility for ensuring regular action is taken to achieve global sales targets, including working with stakeholders across business units to ensure their operations support this. Manages the bidding process for open tenders, including accurate completion of RFPs within deadlines. Manages new opportunities from Opportunity through to Close, including designing and selling solutions for the client by project managing across internal stakeholder groups, business units and geographies. Manages existing accounts to maximise retention and growth Negotiates commercial contracts, within agreed margins where required. Account Management Establishes and implements and account management strategy to maximise retention and income growth from existing clients - including some key strategic accounts Manages customer success for B2B clients by project managing across internal stakeholder groups, business units and geographies. Takes active steps to maintain ongoing relationships with corporate clients. Undertakes post-delivery evaluation with clients to identify areas of improvement and future opportunities. Business data and intelligence Drives continuous improvement of our corporate business stream by providing regular, data-driven insight on sales delivery and retention. Captures and manages client data in CRM and other business systems. Manages CRM workflows that have been assigned. Managing self and others Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards Further Information Pay Band - Pay band 7 Contract Type - Fix Term Contract (1 year) Location - United Kingdom Requirements - Candidates must have the legal right to work in United Kingdom Closing Date - 6th of October 2022 A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context This role sits within the Cultural Engagement Operations team, which is part of the Cultural Engagement (CE) Strategic Business Unit (SBU) within the British Council. CE brings together our work in arts, education, English, and research. With a workforce of approximately 1000 globally and an annual turnover in 2019/20 in excess of £400 million CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally. The purpose of the CE Operations function is to set and support an operating environment that enables CE to efficiently deliver the CE global business plan. It focuses on enabling teams to embed ways of working, good practice, continual improvement and to demonstrate compliance. The function comprises a global team with 27 people and a wider operations network with sector/regional operations roles embedded into the regional/sector teams to support and drive the implementation of the CE operating environment. That wider network also includes roles within the central corporate teams (professional services) that have a remit to support CE to deliver its global business. The Opportunity Role Purpose This role will support the transformation of the operating environment and associated ways of working required for effective and efficient delivery of the Cultural Engagement portfolio globally - specifically working with CE Head Operations Network to help implement and maintain a community of practise for the wider operations network focused on priority areas of programme management quality assurance, compliance, embedding global standards and workforce planning. It will alsoprovide administrative support for members of the CE Operations leadership team within their specialist work areas to enable the smooth running of the function. Main accountabilities but not limited to the following: Leadership & management Plan and prioritise own work activities to ensure effective delivery of responsibilities and the team plan deliverables which ultimately contribute to the delivery of the Global Business Plan. Be the "go to" person for an agreed number of internal initiatives as agreed with CE Head Operations Nework. Support CE Head Operations Network to develop and maintain a high-level CE/Corporate framework which articulates relationship management accountabilities and service provision across CE and Corporate/professional Services. Support the setting up and ongoing tasks associated with the wider operations network and community of practice. Coordinate the gathering of insight and feedback from sector and regional operations colleagues to support a more streamlined and effective operating environment globally. To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role, and make time for learning and development relating to EDI and anti racism. Relationship and stakeholder management Work with peers and colleagues across the Operations Network, supporting its effectiveness as a vehicle to drive change and implement new ways of working. Help to identify and address challenges and opportunities so there is a more streamlined and consistent service. Sector/subject expertise Support the planning, organisation and delivery of training and development opportunities that embed ways of working and support compliance and assurance in the priority areas for CE Operations Provide support to members of the global CE Operations Leadership Team within there specialist areas which may include, but is not limited to Support the embedding first and second line assurance processes such as Management control checks. Support the global sector risk management processes so that risks are collated, managed, and updated. Collate information for the resourcing panels to support their effective running Support the rollout of resource management mechanisms such as time logging across the sector/ business area. Support the contract management team to build contract management capability in the global sector. Function support Provide administrative support to members of the global CE Operations Leadership Team which may include, but is not limited to Supporting CE Director Operations with occasional travel arrangements (including preparing documents/travel packs, visas etc) and large meetings Leading on planning and support for occational internal team events, away days, workshops etc. Taking minutes and actions as needed Information management - including document management and content editing on sharepoint sites Taking on a SAP-OS role (raising purchase orders (POs), goods receipting, managing invoices and vendors), supporting tenders as needed and following procurement and contract management standards for e.g. venues, stationery, external consultants Supporting internal financial planning and reporting processes (e.g. quarterly reviews/forecasts) Role specific knowledge and experience: Experience of supporting and/or inputting to practitioner networks. Experience of providing administrative and consultative support to a range of stakeholders concurrently. Demonstrated ability to work both independently and as part of a team. Experience of content editing of online platforms / resources. Further Information Pay Band - 6/G Contract Type - Indefinite Contract Department - Cultural Engagement Location - UK Requirements - Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided Closing Date - Sunday 2 October 2022 Interviews - Week commencing 10 october 2022 A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Sep 21, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context This role sits within the Cultural Engagement Operations team, which is part of the Cultural Engagement (CE) Strategic Business Unit (SBU) within the British Council. CE brings together our work in arts, education, English, and research. With a workforce of approximately 1000 globally and an annual turnover in 2019/20 in excess of £400 million CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally. The purpose of the CE Operations function is to set and support an operating environment that enables CE to efficiently deliver the CE global business plan. It focuses on enabling teams to embed ways of working, good practice, continual improvement and to demonstrate compliance. The function comprises a global team with 27 people and a wider operations network with sector/regional operations roles embedded into the regional/sector teams to support and drive the implementation of the CE operating environment. That wider network also includes roles within the central corporate teams (professional services) that have a remit to support CE to deliver its global business. The Opportunity Role Purpose This role will support the transformation of the operating environment and associated ways of working required for effective and efficient delivery of the Cultural Engagement portfolio globally - specifically working with CE Head Operations Network to help implement and maintain a community of practise for the wider operations network focused on priority areas of programme management quality assurance, compliance, embedding global standards and workforce planning. It will alsoprovide administrative support for members of the CE Operations leadership team within their specialist work areas to enable the smooth running of the function. Main accountabilities but not limited to the following: Leadership & management Plan and prioritise own work activities to ensure effective delivery of responsibilities and the team plan deliverables which ultimately contribute to the delivery of the Global Business Plan. Be the "go to" person for an agreed number of internal initiatives as agreed with CE Head Operations Nework. Support CE Head Operations Network to develop and maintain a high-level CE/Corporate framework which articulates relationship management accountabilities and service provision across CE and Corporate/professional Services. Support the setting up and ongoing tasks associated with the wider operations network and community of practice. Coordinate the gathering of insight and feedback from sector and regional operations colleagues to support a more streamlined and effective operating environment globally. To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role, and make time for learning and development relating to EDI and anti racism. Relationship and stakeholder management Work with peers and colleagues across the Operations Network, supporting its effectiveness as a vehicle to drive change and implement new ways of working. Help to identify and address challenges and opportunities so there is a more streamlined and consistent service. Sector/subject expertise Support the planning, organisation and delivery of training and development opportunities that embed ways of working and support compliance and assurance in the priority areas for CE Operations Provide support to members of the global CE Operations Leadership Team within there specialist areas which may include, but is not limited to Support the embedding first and second line assurance processes such as Management control checks. Support the global sector risk management processes so that risks are collated, managed, and updated. Collate information for the resourcing panels to support their effective running Support the rollout of resource management mechanisms such as time logging across the sector/ business area. Support the contract management team to build contract management capability in the global sector. Function support Provide administrative support to members of the global CE Operations Leadership Team which may include, but is not limited to Supporting CE Director Operations with occasional travel arrangements (including preparing documents/travel packs, visas etc) and large meetings Leading on planning and support for occational internal team events, away days, workshops etc. Taking minutes and actions as needed Information management - including document management and content editing on sharepoint sites Taking on a SAP-OS role (raising purchase orders (POs), goods receipting, managing invoices and vendors), supporting tenders as needed and following procurement and contract management standards for e.g. venues, stationery, external consultants Supporting internal financial planning and reporting processes (e.g. quarterly reviews/forecasts) Role specific knowledge and experience: Experience of supporting and/or inputting to practitioner networks. Experience of providing administrative and consultative support to a range of stakeholders concurrently. Demonstrated ability to work both independently and as part of a team. Experience of content editing of online platforms / resources. Further Information Pay Band - 6/G Contract Type - Indefinite Contract Department - Cultural Engagement Location - UK Requirements - Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided Closing Date - Sunday 2 October 2022 Interviews - Week commencing 10 october 2022 A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context Education is a powerful vector for cultural relations activity - especially as access to high quality education at all levels is more important than ever. The UK's strength in education makes it an excellent partner for people-to-people, institution-to-institution and government-to-government connections. It is one of the four core pillars of the British Council's cultural engagement activity. There are four global programmes within Higher Education and Science: The Going Global Partnerships programme supports connections at the institution to institution and government to government levels in higher education and TVET and is linked to the jurisdictions KPI (C3). It aims to build strategic, mutually beneficial partnerships in tertiary education between the UK and other countries, and has four outcome strands: Enabling research: supporting research, knowledge, and innovation collaboration to address local and global challenges and promote inclusive growth. Internationalising institutions: creating an enabling environment while supporting institutions and individuals to benefit from internationalisation. Strengthening systems: improving the quality and efficiency of institutions and systems. Enhancing student outcomes: improving the qualities of global graduates (e.g. soft skills, employability, community outcomes). The International Student Mobility and Marketing programme seeks to position the UK as the first country of choice globally for international students and is linked to the KPIs relating to attracting international students to the UK (C1, C2, C4 and C7). The Global Alumni programme aims to take advantage of the fact that alumni of UK HEIs understand, feel goodwill towards, and are likely to want to continue to be connected to, the UK. It is linked to the Alumni KPIs (C5, C6 and C8). It recognises that alumni can be knowledgeable and skilled agents for change who can become instrumental in advancing social and economic development in their home countries as well as advocates for the UK and UK education (thus also supporting the attracting international students KPI). The Insight & Engagement global programme supports the positioning of the UK as a contributor and convenor of knowledge about international HE and TVET globally. As such it supports delivery of all the KPIs. It will include a programme of regional policy dialogues culminating in a Going Global conference, and Regional and Global Insight Hubs The Going Global Partnerships programme is expected to require the most support (60% of the post) as the MEL is complex. The other three programmes are 10-15% each. There is also an outward mobility programme including Language Assistants and Generation UK China, both funded by the Department for Education. While we do not have a KPI in this area, this area is a high priority for the Department for Education as evidenced by the fact they provide considerable funding for it. The Opportunity Role Purpose Lead Monitoring, Evaluation and Learning (MEL) across Higher Education and Science, designing and implementing a results-focused monitoring, evaluation, and learning strategy to build robust evidence and generate impact at scale. Ensure that our MEL strategy enables us to report accurately and in a timely way against the FCDO KPIs and other corporate KPIs, including EDI.Work with the corporate Evaluation, Evidence and Learning team to ensure the HE and Science MEL strategy is consistent with other areas of Cultural Engagement. Main accountabilities but not limited to the following: Sector/subject expertise Lead a knowledge and learning strategy for HE and Science that addresses existing barriers to learning and drives agile, programme management practices across the HE and Science portfolio. Improve how the organisation learns and uses integrated evidence to inform decision making, planning and reduce the risk of scrutiny from FCDO, ICAI and other stakeholders. Consultancy, analysis and problem solving Work in partnership with the Head of Evaluation and corporate planning team to develop and embed the structures, quality standards and data collection systems necessary to create a step-change in how the British Council delivers evidence of impact and value for money in real time Champion the new model for corporate reporting (including REF/corporate KPI/FCDO KPI reporting) across the HE and Science global network, leading on its development and practical use across the global network To ensure the REF and Value for Money are at the heart of the global HE and Science portfolio to ensure we are impact and evidence-led. Product Development Provide consistent, accessible, high quality, evidence and standards across our global HE and Science programmes (e.g. Impact Dashboard) Conduct external benchmarking, drawing on data from researchers, academics, and evaluation specialists, to draw in best approaches and methods to ensure an integrated approach to providing evidence. Engage with sector specialists and external consultants involved in both business development and delivery, to ensure coherence of approach and thematic integrity - thus facilitating the development of cutting-edge evidence and knowledge. Leadership & Management Lead a new Research, Insight and Evaluation Panel across HE and Science, in partnership with the Research, Policy and Insight team to ensure all investments in research and evaluation support delivery of organisational strategy, produce high quality outputs and result in the application of knowledge. Relationship & Stakeholder Management Work in partnership with the Head of Evaluation, Head of HE and Science and Regional evaluation teams to build organisational capability and capacity to ensure interventions are rooted in robust evidence and analysis. Develop peer/personal networks within and outside the BC to enhance own knowledge and expertise, ensure trust and engagement, and gain buy-in. These should include: Major donors, business partners, research councils, UKCDR, UKRI, UUKI and UK government departments including BEIS and FCDO. Evaluation departments and programme leads in key Whitehall departments (BEIS D MEL group), building relationships and aligning approaches to evidence and evaluation. Staff in the corporate / regional research and evaluation units, maximising opportunities to draw on big data, outcome analysis, and trend analysis where relevant, enhancing VFM in data management. Staff in key departments related to the procurement, commissioning and management of high quality HE and Science evidence and evaluation to ensure that high standards are developed and maintained. Commercial and Business Development Develop a sustainable global programme of interventions with partners with a view to growing the turnover and increasing sponsorship. Use insights to understand current and prospective business development opportunities for the British Council. Manage the global pipeline for ISMM, ensuring high quality data and documentation to the Partnerships and Contract Approvals Board. Leads the development of bids, proposals and business cases, working with the Partnerships and Business Development Team. Meet agreed financial targets and global/corporate standards across the global, regional and local portfolio. EDI To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti racism. Role specific knowledge and experience: The main essential knowledge and experience points that we are looking for you to evidence are: Experience in the development of strategic approaches to the generation and use of evidence and of evaluation methods particularly within an HE and Science/Research context...... click apply for full job details
Sep 21, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context Education is a powerful vector for cultural relations activity - especially as access to high quality education at all levels is more important than ever. The UK's strength in education makes it an excellent partner for people-to-people, institution-to-institution and government-to-government connections. It is one of the four core pillars of the British Council's cultural engagement activity. There are four global programmes within Higher Education and Science: The Going Global Partnerships programme supports connections at the institution to institution and government to government levels in higher education and TVET and is linked to the jurisdictions KPI (C3). It aims to build strategic, mutually beneficial partnerships in tertiary education between the UK and other countries, and has four outcome strands: Enabling research: supporting research, knowledge, and innovation collaboration to address local and global challenges and promote inclusive growth. Internationalising institutions: creating an enabling environment while supporting institutions and individuals to benefit from internationalisation. Strengthening systems: improving the quality and efficiency of institutions and systems. Enhancing student outcomes: improving the qualities of global graduates (e.g. soft skills, employability, community outcomes). The International Student Mobility and Marketing programme seeks to position the UK as the first country of choice globally for international students and is linked to the KPIs relating to attracting international students to the UK (C1, C2, C4 and C7). The Global Alumni programme aims to take advantage of the fact that alumni of UK HEIs understand, feel goodwill towards, and are likely to want to continue to be connected to, the UK. It is linked to the Alumni KPIs (C5, C6 and C8). It recognises that alumni can be knowledgeable and skilled agents for change who can become instrumental in advancing social and economic development in their home countries as well as advocates for the UK and UK education (thus also supporting the attracting international students KPI). The Insight & Engagement global programme supports the positioning of the UK as a contributor and convenor of knowledge about international HE and TVET globally. As such it supports delivery of all the KPIs. It will include a programme of regional policy dialogues culminating in a Going Global conference, and Regional and Global Insight Hubs The Going Global Partnerships programme is expected to require the most support (60% of the post) as the MEL is complex. The other three programmes are 10-15% each. There is also an outward mobility programme including Language Assistants and Generation UK China, both funded by the Department for Education. While we do not have a KPI in this area, this area is a high priority for the Department for Education as evidenced by the fact they provide considerable funding for it. The Opportunity Role Purpose Lead Monitoring, Evaluation and Learning (MEL) across Higher Education and Science, designing and implementing a results-focused monitoring, evaluation, and learning strategy to build robust evidence and generate impact at scale. Ensure that our MEL strategy enables us to report accurately and in a timely way against the FCDO KPIs and other corporate KPIs, including EDI.Work with the corporate Evaluation, Evidence and Learning team to ensure the HE and Science MEL strategy is consistent with other areas of Cultural Engagement. Main accountabilities but not limited to the following: Sector/subject expertise Lead a knowledge and learning strategy for HE and Science that addresses existing barriers to learning and drives agile, programme management practices across the HE and Science portfolio. Improve how the organisation learns and uses integrated evidence to inform decision making, planning and reduce the risk of scrutiny from FCDO, ICAI and other stakeholders. Consultancy, analysis and problem solving Work in partnership with the Head of Evaluation and corporate planning team to develop and embed the structures, quality standards and data collection systems necessary to create a step-change in how the British Council delivers evidence of impact and value for money in real time Champion the new model for corporate reporting (including REF/corporate KPI/FCDO KPI reporting) across the HE and Science global network, leading on its development and practical use across the global network To ensure the REF and Value for Money are at the heart of the global HE and Science portfolio to ensure we are impact and evidence-led. Product Development Provide consistent, accessible, high quality, evidence and standards across our global HE and Science programmes (e.g. Impact Dashboard) Conduct external benchmarking, drawing on data from researchers, academics, and evaluation specialists, to draw in best approaches and methods to ensure an integrated approach to providing evidence. Engage with sector specialists and external consultants involved in both business development and delivery, to ensure coherence of approach and thematic integrity - thus facilitating the development of cutting-edge evidence and knowledge. Leadership & Management Lead a new Research, Insight and Evaluation Panel across HE and Science, in partnership with the Research, Policy and Insight team to ensure all investments in research and evaluation support delivery of organisational strategy, produce high quality outputs and result in the application of knowledge. Relationship & Stakeholder Management Work in partnership with the Head of Evaluation, Head of HE and Science and Regional evaluation teams to build organisational capability and capacity to ensure interventions are rooted in robust evidence and analysis. Develop peer/personal networks within and outside the BC to enhance own knowledge and expertise, ensure trust and engagement, and gain buy-in. These should include: Major donors, business partners, research councils, UKCDR, UKRI, UUKI and UK government departments including BEIS and FCDO. Evaluation departments and programme leads in key Whitehall departments (BEIS D MEL group), building relationships and aligning approaches to evidence and evaluation. Staff in the corporate / regional research and evaluation units, maximising opportunities to draw on big data, outcome analysis, and trend analysis where relevant, enhancing VFM in data management. Staff in key departments related to the procurement, commissioning and management of high quality HE and Science evidence and evaluation to ensure that high standards are developed and maintained. Commercial and Business Development Develop a sustainable global programme of interventions with partners with a view to growing the turnover and increasing sponsorship. Use insights to understand current and prospective business development opportunities for the British Council. Manage the global pipeline for ISMM, ensuring high quality data and documentation to the Partnerships and Contract Approvals Board. Leads the development of bids, proposals and business cases, working with the Partnerships and Business Development Team. Meet agreed financial targets and global/corporate standards across the global, regional and local portfolio. EDI To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti racism. Role specific knowledge and experience: The main essential knowledge and experience points that we are looking for you to evidence are: Experience in the development of strategic approaches to the generation and use of evidence and of evaluation methods particularly within an HE and Science/Research context...... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose: Lead the design and implementation of the Skills for a Sustainable Future (name TBC) programme co-funded by the British Council and a leading corporate in compliance with British Council policies and procedures to ensure achievement of required financial (5m TBC), impact and quality targets, and value for money. This includes working with a large range of internal and external stakeholders and delivery partners across initially up to 10 markets to ensure that the programme meets identified needs and objectives and is high impact and sustainable. You will be responsible for internal and external assurance and reporting to funding partners working within an agreed governance framework, with the Senior Responsible Owner (SRO) and funding partner Key Account Manager (KAM). It will be critical to ensure: diverse voices are represented through an inclusive co-design and delivery approach alignment and no duplication with the wider Cultural Engagement portfolio and funding partner wider CSR portfolio we build on learning and experience from relevant programmes, particularly The Climate Connection, and share knowledge, expertise and best practice from the country with the regional and global teams and externally the delivery approach is innovative in terms engagement of funding partner employees alignment with recommendations from Head Environment You will also play a role in coordinating and supporting external communication of climate work being delivered across the CE portfolio. This is envisaged to be around 10% of the role. Role Context: This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions. All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council's grant in aid, through partnerships and external clients. The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence.This framework is in line with Cabinet office functional standard for project delivery , FCDOOperatingFramework andthe Association for Project Management Body of Knowledge. Programme managers within the CE SBU deliver programmes following the standards and procedures set out in this framework. Main accountabilities: Leadership & Management Identifies and leads a geographically dispersed programme delivery team across up to ten markets Builds capacity and capability in programme management in delivery teams and delivery partners. Champions EDI within the programme and empowers team members to effectively identify opportunities for mainstreaming EDI in the programme delivery. Provides formal line management for the central programme management team (size tbd but likely to be 2-3 FTE). L eads relationships with global delivery partners or additional funding partners Relationship & Stakeholders Responsible for relationships with partners/funders clients and internal stakeholders at a programme/project level. Proactively builds and maintains relationships with the funding organisation's Sustainability team and other key stakeholders in the UK and countries where the programme is delivered and engage them with the programme to build support and advocacy for the programme. Programme Management Oversee the detailed design, development, delivery and closure of the programme. Monitors achievement against the plan and intervenes to take remedial actions where necessary, liaising with the KAM, leaders in the global pillar and region as appropriate to determine the most appropriate solution to protect both short and medium-term performance. Ensure the programme brings demonstrable benefit to the UK through delivery partnerships with UK-based organisations. Based on programme monitoring data, draft regular progress reports for the SRO and/or KAM and other senior internal stakeholders, and the funding partner . Sector expertise Drawing on any relevant technical expertise in the field of English for Empowerment and/or non-formal education, lead the detailed design of the programme, working with external consultants and other British Council sector experts from Education and English Programmes or external organisations. Use ELT / Education sector expertise to represent the British Council's perspective and demonstrate the UK's thought leadership in relevant external fora. Ensures evidence of what works from published research and internal programmes drives delivery choices Ensures clear inks established between communication. Research and evaluation teams and learning is appropriately shared across teams and disseminated Consultancy, analysis and problem solving Apply knowledge and technical specialism to solve complex issues which may arise during the course of the programme detailed design, inception and delivery. Deploy a range of specialist methodologies, approaches and technologies to support the provision of high quality insights and advice to program delivery team; the funding partner and delivery partners.. Distil complex concepts and analysis into cogent and persuasive business case presentations, which convincingly influence decision-makers about the need for significant changes to policy or practice. Commercial and Financial Management Ensures sound internal/external financial management, planning and reporting is in place. Oversight of invoicing process (if contract). Produce and communicate performance reports, including income, cost management, results and impact programme against KPIs and mitigate identified variances by working with country programme leads. Oversight of financial management of grant; produce and communicate grant expenditure against plan reports to KAM and the donor; and mitigate identified variances by working with Country-based programme leads. Equality, diversity and inclusion (EDI) To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role, and make time for learning and development relating to EDI and anti racism. Role Specific Knowledge and Experience: Project/programme management experience or equivalent qualification Extensive experience of leading and managing multi-country programmes or large projects including managing risk. Extensive experience of managing complex, senior, client, stakeholder and partner relationships and reporting requirements. Experience of developing Monitoring Evaluation Learning frameworks and designing data collection mechanisms Experience of presenting and communicating programme success to a range of external audiences Knowledge and /or experience of delivery of programmes and contracts which address skills development, global issues and resilience, preferably with a focus on climate change EDI Core Skills: Equality, Diversity and Inclusion Recognises and acts to reduce bias, including unconscious bias Works inter-culturally, includes and values diverse perspectives and experiences Makes decisions and takes actions based on an evidenced understanding of the experiences and barriers for people from diverse equality backgrounds ..... click apply for full job details
Sep 18, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose: Lead the design and implementation of the Skills for a Sustainable Future (name TBC) programme co-funded by the British Council and a leading corporate in compliance with British Council policies and procedures to ensure achievement of required financial (5m TBC), impact and quality targets, and value for money. This includes working with a large range of internal and external stakeholders and delivery partners across initially up to 10 markets to ensure that the programme meets identified needs and objectives and is high impact and sustainable. You will be responsible for internal and external assurance and reporting to funding partners working within an agreed governance framework, with the Senior Responsible Owner (SRO) and funding partner Key Account Manager (KAM). It will be critical to ensure: diverse voices are represented through an inclusive co-design and delivery approach alignment and no duplication with the wider Cultural Engagement portfolio and funding partner wider CSR portfolio we build on learning and experience from relevant programmes, particularly The Climate Connection, and share knowledge, expertise and best practice from the country with the regional and global teams and externally the delivery approach is innovative in terms engagement of funding partner employees alignment with recommendations from Head Environment You will also play a role in coordinating and supporting external communication of climate work being delivered across the CE portfolio. This is envisaged to be around 10% of the role. Role Context: This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions. All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council's grant in aid, through partnerships and external clients. The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence.This framework is in line with Cabinet office functional standard for project delivery , FCDOOperatingFramework andthe Association for Project Management Body of Knowledge. Programme managers within the CE SBU deliver programmes following the standards and procedures set out in this framework. Main accountabilities: Leadership & Management Identifies and leads a geographically dispersed programme delivery team across up to ten markets Builds capacity and capability in programme management in delivery teams and delivery partners. Champions EDI within the programme and empowers team members to effectively identify opportunities for mainstreaming EDI in the programme delivery. Provides formal line management for the central programme management team (size tbd but likely to be 2-3 FTE). L eads relationships with global delivery partners or additional funding partners Relationship & Stakeholders Responsible for relationships with partners/funders clients and internal stakeholders at a programme/project level. Proactively builds and maintains relationships with the funding organisation's Sustainability team and other key stakeholders in the UK and countries where the programme is delivered and engage them with the programme to build support and advocacy for the programme. Programme Management Oversee the detailed design, development, delivery and closure of the programme. Monitors achievement against the plan and intervenes to take remedial actions where necessary, liaising with the KAM, leaders in the global pillar and region as appropriate to determine the most appropriate solution to protect both short and medium-term performance. Ensure the programme brings demonstrable benefit to the UK through delivery partnerships with UK-based organisations. Based on programme monitoring data, draft regular progress reports for the SRO and/or KAM and other senior internal stakeholders, and the funding partner . Sector expertise Drawing on any relevant technical expertise in the field of English for Empowerment and/or non-formal education, lead the detailed design of the programme, working with external consultants and other British Council sector experts from Education and English Programmes or external organisations. Use ELT / Education sector expertise to represent the British Council's perspective and demonstrate the UK's thought leadership in relevant external fora. Ensures evidence of what works from published research and internal programmes drives delivery choices Ensures clear inks established between communication. Research and evaluation teams and learning is appropriately shared across teams and disseminated Consultancy, analysis and problem solving Apply knowledge and technical specialism to solve complex issues which may arise during the course of the programme detailed design, inception and delivery. Deploy a range of specialist methodologies, approaches and technologies to support the provision of high quality insights and advice to program delivery team; the funding partner and delivery partners.. Distil complex concepts and analysis into cogent and persuasive business case presentations, which convincingly influence decision-makers about the need for significant changes to policy or practice. Commercial and Financial Management Ensures sound internal/external financial management, planning and reporting is in place. Oversight of invoicing process (if contract). Produce and communicate performance reports, including income, cost management, results and impact programme against KPIs and mitigate identified variances by working with country programme leads. Oversight of financial management of grant; produce and communicate grant expenditure against plan reports to KAM and the donor; and mitigate identified variances by working with Country-based programme leads. Equality, diversity and inclusion (EDI) To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role, and make time for learning and development relating to EDI and anti racism. Role Specific Knowledge and Experience: Project/programme management experience or equivalent qualification Extensive experience of leading and managing multi-country programmes or large projects including managing risk. Extensive experience of managing complex, senior, client, stakeholder and partner relationships and reporting requirements. Experience of developing Monitoring Evaluation Learning frameworks and designing data collection mechanisms Experience of presenting and communicating programme success to a range of external audiences Knowledge and /or experience of delivery of programmes and contracts which address skills development, global issues and resilience, preferably with a focus on climate change EDI Core Skills: Equality, Diversity and Inclusion Recognises and acts to reduce bias, including unconscious bias Works inter-culturally, includes and values diverse perspectives and experiences Makes decisions and takes actions based on an evidenced understanding of the experiences and barriers for people from diverse equality backgrounds ..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Assistant Consultant - Compliance Officer Pay band: 6 Salary:£20,254 - £22,505 per annum. Along with 32 days annual leave plus bank holidays, civil service pension and many more benefits. Location: Cardiff, London, Manchester, Edinburgh, or Belfast (The UK Only). Department: Erasmus+ Contract type: Fixed Term Contract until 31st December 2023. Closing Date: 25th September :59 UK Time. Requirements: You must have the legal right to work in the UK at the time of application. The Context: Erasmus + is a large E.U. education programme providing funding opportunities for international exchange and linking for all sectors of education, training and youth across Europe and beyond. The programme is worth €940m to the UK over 7 years (). The British Council is the UK National Agency for Erasmus +, working in partnership with Ecorys UK. The National Agency and programme activities sit with the Education and Society Strategic Business Unit (SBU), and directly support both our cultural relations objectives and our financial targets. The National Agency delivers the programme according to an annual Work Programme agreed with the E.C., to strict contractual and compliance frameworks, and in the context of annual Key Performance Indicators (KPIs) agreed with BIS. The Erasmus + National Agency team delivers grants to beneficiaries in all education and training sectors in the UK, across 3 Key Actions or types of activity, plus the e-Twinning online platform for schools and a number of smaller E.C. contracts. The British Council Erasmus+ team has its delivery hub in Cardiff, with smaller number of posts located in all other UK offices. This is the largest contract the British Council has ever managed and is critical in terms of the impact it can deliver and the stakeholder relationships it supports. The programme also has challenging delivery targets including delivery of substantial savings through the use of technology and process standardisation. The Opportunity. Role Purpose: Reporting to the Compliance Manager (Consultant), the Compliance Officer (Assistant Consultant) ensures that grant-related checks on beneficiaries, also known as "primary checks", are carried out in line with the contractual requirements for the Erasmus+ programme. The Compliance Officer role undertakes compliance audit visits to beneficiaries (Higher Education Institutes, Schools and Youth organisations), to carry out checks of supporting grant information, and provide accurate reporting on primary checks for internal and external purposes. The role also assists with Fraud and Irregularities investigations. Main Responsibilities: Managing Service Delivery: - Undertake a wide range of primary checks on Erasmus+ programme beneficiaries, including pre-audit preparation for System Checks, OTSC During & After and Desk Checks. - At the direction of the Compliance Manager, undertake check visits of beneficiaries on a risk basis, and write beneficiary reports as a result of checks undertaken - At the direction of the Compliance Manager, monitor and report on progress on outstanding issues raised in previous checks and visits - At the direction of the Compliance Manager, identify trends in corrections found during primary checks, and develop action plans to address any recommendations or outstanding issues, and agree deadlines and solutions with Auditees. - At the direction of the Compliance Manager, contribute to financial analysis and reporting on primary checks on Erasmus+ and predecessor programmes, and assist E+ Link closure on all Primary Checks. - Contribute to quarterly reports of compliance work undertaken. Main Accountabilities: Business Management and Delivery • Undertakes administrative tasks for a project or internal service/function • Undertakes financial tasks including invoicing, raising POs and administer grant agreements Business Development • Supports logistical management of positioning events Commercial Business management • Supports Consultants in drafting business performance reports (including income, cost management, results and impact, risks etc) Stakeholder Management • Supports broader team in managing the logistics of client/partner meetings and project boards • Engagement with customers e.g. scholars, grant awardees, teachers etc Key Challenges and Opportunites: 1. Supporting the compliance of Erasmus+ beneficiaries project administration by undertaking primary checks on grant related activity. 2. Ensuring all Compliance primary checks deadlines and standards are met 3. Working effectively alongside colleagues across dispersed teams within the UK National Agency (NA): Delivery, Finance and Recoveries. 4. Developing a detailed knowledge of Erasmus+ compliance, its procedures, systems, calendar and contractual standards. 5. Member of Erasmus+ Compliance Team. Requirements of the role: Experience of managing internal and external stakeholder relationships. Communicating and Influencing (Level 2) - Communicates clearly and effectively: listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. Finance and Resource Management (Level 2) - Uses resources efficiently in own role and complies with financial rules and procedures Further information: Closing Date:25th September 2022 at 23:59 UK Time. Requirements: You must have the legal right to work in the UK at the time of application. Interviews will be held around the middle of October 2022. A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Sep 17, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Assistant Consultant - Compliance Officer Pay band: 6 Salary:£20,254 - £22,505 per annum. Along with 32 days annual leave plus bank holidays, civil service pension and many more benefits. Location: Cardiff, London, Manchester, Edinburgh, or Belfast (The UK Only). Department: Erasmus+ Contract type: Fixed Term Contract until 31st December 2023. Closing Date: 25th September :59 UK Time. Requirements: You must have the legal right to work in the UK at the time of application. The Context: Erasmus + is a large E.U. education programme providing funding opportunities for international exchange and linking for all sectors of education, training and youth across Europe and beyond. The programme is worth €940m to the UK over 7 years (). The British Council is the UK National Agency for Erasmus +, working in partnership with Ecorys UK. The National Agency and programme activities sit with the Education and Society Strategic Business Unit (SBU), and directly support both our cultural relations objectives and our financial targets. The National Agency delivers the programme according to an annual Work Programme agreed with the E.C., to strict contractual and compliance frameworks, and in the context of annual Key Performance Indicators (KPIs) agreed with BIS. The Erasmus + National Agency team delivers grants to beneficiaries in all education and training sectors in the UK, across 3 Key Actions or types of activity, plus the e-Twinning online platform for schools and a number of smaller E.C. contracts. The British Council Erasmus+ team has its delivery hub in Cardiff, with smaller number of posts located in all other UK offices. This is the largest contract the British Council has ever managed and is critical in terms of the impact it can deliver and the stakeholder relationships it supports. The programme also has challenging delivery targets including delivery of substantial savings through the use of technology and process standardisation. The Opportunity. Role Purpose: Reporting to the Compliance Manager (Consultant), the Compliance Officer (Assistant Consultant) ensures that grant-related checks on beneficiaries, also known as "primary checks", are carried out in line with the contractual requirements for the Erasmus+ programme. The Compliance Officer role undertakes compliance audit visits to beneficiaries (Higher Education Institutes, Schools and Youth organisations), to carry out checks of supporting grant information, and provide accurate reporting on primary checks for internal and external purposes. The role also assists with Fraud and Irregularities investigations. Main Responsibilities: Managing Service Delivery: - Undertake a wide range of primary checks on Erasmus+ programme beneficiaries, including pre-audit preparation for System Checks, OTSC During & After and Desk Checks. - At the direction of the Compliance Manager, undertake check visits of beneficiaries on a risk basis, and write beneficiary reports as a result of checks undertaken - At the direction of the Compliance Manager, monitor and report on progress on outstanding issues raised in previous checks and visits - At the direction of the Compliance Manager, identify trends in corrections found during primary checks, and develop action plans to address any recommendations or outstanding issues, and agree deadlines and solutions with Auditees. - At the direction of the Compliance Manager, contribute to financial analysis and reporting on primary checks on Erasmus+ and predecessor programmes, and assist E+ Link closure on all Primary Checks. - Contribute to quarterly reports of compliance work undertaken. Main Accountabilities: Business Management and Delivery • Undertakes administrative tasks for a project or internal service/function • Undertakes financial tasks including invoicing, raising POs and administer grant agreements Business Development • Supports logistical management of positioning events Commercial Business management • Supports Consultants in drafting business performance reports (including income, cost management, results and impact, risks etc) Stakeholder Management • Supports broader team in managing the logistics of client/partner meetings and project boards • Engagement with customers e.g. scholars, grant awardees, teachers etc Key Challenges and Opportunites: 1. Supporting the compliance of Erasmus+ beneficiaries project administration by undertaking primary checks on grant related activity. 2. Ensuring all Compliance primary checks deadlines and standards are met 3. Working effectively alongside colleagues across dispersed teams within the UK National Agency (NA): Delivery, Finance and Recoveries. 4. Developing a detailed knowledge of Erasmus+ compliance, its procedures, systems, calendar and contractual standards. 5. Member of Erasmus+ Compliance Team. Requirements of the role: Experience of managing internal and external stakeholder relationships. Communicating and Influencing (Level 2) - Communicates clearly and effectively: listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. Finance and Resource Management (Level 2) - Uses resources efficiently in own role and complies with financial rules and procedures Further information: Closing Date:25th September 2022 at 23:59 UK Time. Requirements: You must have the legal right to work in the UK at the time of application. Interviews will be held around the middle of October 2022. A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. IELTS Life Skills Examiner Pay band: Hourly rate Post Duration: Two Years Renewable Contract Eligibility: Existing right to live and work in Zambia Location: Zambia Deadline for application: 30 September 2022 (23:59 Nigeria Time) AboutIELTS Life Skills Examiner We are looking for suitably qualified and experienced individuals to join our team of IELTS Life Skills Examiners. The Opportunity We are keen to build excellence in language assessment through the recruitment of qualified and motivated professionals. Examiners are recruited on a casual basis and are expected to examine at least ten sessions a year at regular intervals IELTS examinations regularly take place at our locations across SSA Training of successful candidates will be after shortlisting. About you: An undergraduate or Master's degree or a qualification which can be demonstrated to be equivalent to an undergraduate or Master's degree. A recognised qualification in Teaching English to Speakers of Other Languages (TESOL) or recognised equivalent as part of a recognised university award course. At least 3 years' full time (or the equivalent part time) relevant TESOL teaching experience (minimum one year post-certificate level qualification). The majority of this teaching experience must relate to adult students (16 years and over). The required professional attributes and interpersonal skills. Professional Attributes and Interpersonal Skills An Examiner is expected to have the following professional attributes and interpersonal skills: Completes tasks accurately and in sufficient detail Observes the need for confidentiality and security Responds positively to guidance and advice Acts professionally at all times Communicates effectively with colleagues and candidates and treats others with respect Is sensitive to cultural differences. Further details: If you are interested in the post and feel that you are suitable for the role, then wewould really like to hear from you.Please apply by 30 September2022 at 23:59 NigeriaTime. NOTE: Examiners are required to adhere to a Code of Practice and Confidentiality Undertaking and follow all directives from the Centre Administrator and Life Skills Examiner Trainer. Information will be provided to applicants once recruitment and training have been successfully completed. If you have any technical problems,please A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Sep 16, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. IELTS Life Skills Examiner Pay band: Hourly rate Post Duration: Two Years Renewable Contract Eligibility: Existing right to live and work in Zambia Location: Zambia Deadline for application: 30 September 2022 (23:59 Nigeria Time) AboutIELTS Life Skills Examiner We are looking for suitably qualified and experienced individuals to join our team of IELTS Life Skills Examiners. The Opportunity We are keen to build excellence in language assessment through the recruitment of qualified and motivated professionals. Examiners are recruited on a casual basis and are expected to examine at least ten sessions a year at regular intervals IELTS examinations regularly take place at our locations across SSA Training of successful candidates will be after shortlisting. About you: An undergraduate or Master's degree or a qualification which can be demonstrated to be equivalent to an undergraduate or Master's degree. A recognised qualification in Teaching English to Speakers of Other Languages (TESOL) or recognised equivalent as part of a recognised university award course. At least 3 years' full time (or the equivalent part time) relevant TESOL teaching experience (minimum one year post-certificate level qualification). The majority of this teaching experience must relate to adult students (16 years and over). The required professional attributes and interpersonal skills. Professional Attributes and Interpersonal Skills An Examiner is expected to have the following professional attributes and interpersonal skills: Completes tasks accurately and in sufficient detail Observes the need for confidentiality and security Responds positively to guidance and advice Acts professionally at all times Communicates effectively with colleagues and candidates and treats others with respect Is sensitive to cultural differences. Further details: If you are interested in the post and feel that you are suitable for the role, then wewould really like to hear from you.Please apply by 30 September2022 at 23:59 NigeriaTime. NOTE: Examiners are required to adhere to a Code of Practice and Confidentiality Undertaking and follow all directives from the Centre Administrator and Life Skills Examiner Trainer. Information will be provided to applicants once recruitment and training have been successfully completed. If you have any technical problems,please A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our UK arts team works with the arts and culture sector in the UK, and our global network of offices, to achieve significant impact and change by finding new ways of connecting and seeing each other through the arts. Our work is delivered through four global programmes: Culture Connects supports artistic and cultural exchange between the UK and countries internationally; Spotlights on Culture engages and represents the UK's cultural diversity and creativity at high-profile cultural events; Creative Economy analyses creative ecosystems and highlights emerging trends and areas of convergence and difference between creative economies; Arts Responds to Global Challenges celebrates the transformative power of arts and culture to change attitudes and the protection and promotion of cultural expression, diversity and heritage at risk. All programme management roles deliver activities and projects within the global programme and strategic framework. Our programmes are funded by the British Council's grant in aid, through partnerships and external clients. The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence. This framework is in line with Cabinet office functional standard for project delivery, FCDO Operating Framework and the Association for Project Management Body of Knowledge. Programme managers within the CE SBU deliver programmes following the standards and procedures set out in this framework. The Opportunity Role Purpose The Programme Management Coordinator supports implementation of activity - funded through Grant in Aid and/or external funding - that sits under the four global Arts programmes: Culture Connects, Spotlights on Culture, Creative Economy and Culture Responds to Global Challenges. They will support the programme management team in the implementation of global programmes and projects in compliance with British Council policies and procedures including financial administration, reporting and data collection, operational project delivery and managing relations with delivery partners. Main accountabilities but not limited to the following: Managing self and others Holds vendors and suppliers to account for delivering services and grantees for delivering grant milestones. Has the ability to work independently and manage workload against project deadlines. Actively contributes to an inclusive and anti-racist organisational culture, being aware of own biases, and taking action to mitigate against these. Ensures people feel valued and are treated equitably, with support for people's well-being and mental health. Understands the British Council's approach to equality, diversity and inclusion and how it applies to the role and makes time for learning and development relating to EDI and anti-racism. Financial and Resource Management Plans and reports on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Management; manages smaller budgets. Maintains clear and up-to-date records on all financial transactions as per audit requirements. Ensures relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines. Compliance to BC financial policies and procedures. Project Management Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders. Supports internal compliance such as due diligence, records management, data collection and storage. Manages grants administration, selection and evaluation and procurement processes. Manages events-based components and trainings within a programme, e.g. on safeguarding standards Supports the project / programme manager in implementing diversity mainstreaming action plans and contributes to it. Relationship and Stakeholder Management Manages relationships with clients/partners/stakeholders at appropriate level. Manages relationship with vendors and suppliers and holds them to account for delivering services. Role specific knowledge and experience: The main essential knowledge and experience points that we are looking for you to evidence are: Experience of working in a supporting role on complex programmes or projects in the arts and/ or creative industries. Administrative and financial administration experience. Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management. Further Information Pay Band- G/6 Contract Type- Indefinite Contract Location- UK Requirements- Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided Closing Date- Wednesday 28 September 2022 Interviews- Week commencing 10 October 2022 A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Sep 16, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our UK arts team works with the arts and culture sector in the UK, and our global network of offices, to achieve significant impact and change by finding new ways of connecting and seeing each other through the arts. Our work is delivered through four global programmes: Culture Connects supports artistic and cultural exchange between the UK and countries internationally; Spotlights on Culture engages and represents the UK's cultural diversity and creativity at high-profile cultural events; Creative Economy analyses creative ecosystems and highlights emerging trends and areas of convergence and difference between creative economies; Arts Responds to Global Challenges celebrates the transformative power of arts and culture to change attitudes and the protection and promotion of cultural expression, diversity and heritage at risk. All programme management roles deliver activities and projects within the global programme and strategic framework. Our programmes are funded by the British Council's grant in aid, through partnerships and external clients. The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence. This framework is in line with Cabinet office functional standard for project delivery, FCDO Operating Framework and the Association for Project Management Body of Knowledge. Programme managers within the CE SBU deliver programmes following the standards and procedures set out in this framework. The Opportunity Role Purpose The Programme Management Coordinator supports implementation of activity - funded through Grant in Aid and/or external funding - that sits under the four global Arts programmes: Culture Connects, Spotlights on Culture, Creative Economy and Culture Responds to Global Challenges. They will support the programme management team in the implementation of global programmes and projects in compliance with British Council policies and procedures including financial administration, reporting and data collection, operational project delivery and managing relations with delivery partners. Main accountabilities but not limited to the following: Managing self and others Holds vendors and suppliers to account for delivering services and grantees for delivering grant milestones. Has the ability to work independently and manage workload against project deadlines. Actively contributes to an inclusive and anti-racist organisational culture, being aware of own biases, and taking action to mitigate against these. Ensures people feel valued and are treated equitably, with support for people's well-being and mental health. Understands the British Council's approach to equality, diversity and inclusion and how it applies to the role and makes time for learning and development relating to EDI and anti-racism. Financial and Resource Management Plans and reports on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Management; manages smaller budgets. Maintains clear and up-to-date records on all financial transactions as per audit requirements. Ensures relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines. Compliance to BC financial policies and procedures. Project Management Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders. Supports internal compliance such as due diligence, records management, data collection and storage. Manages grants administration, selection and evaluation and procurement processes. Manages events-based components and trainings within a programme, e.g. on safeguarding standards Supports the project / programme manager in implementing diversity mainstreaming action plans and contributes to it. Relationship and Stakeholder Management Manages relationships with clients/partners/stakeholders at appropriate level. Manages relationship with vendors and suppliers and holds them to account for delivering services. Role specific knowledge and experience: The main essential knowledge and experience points that we are looking for you to evidence are: Experience of working in a supporting role on complex programmes or projects in the arts and/ or creative industries. Administrative and financial administration experience. Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management. Further Information Pay Band- G/6 Contract Type- Indefinite Contract Location- UK Requirements- Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided Closing Date- Wednesday 28 September 2022 Interviews- Week commencing 10 October 2022 A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language and education. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locate our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions. The British Council aims to improve the quality of TVET systems, benefitting young people and supporting the drive to deliver Sustainable Development Goals 4 and 8 while deepening ties to the UK in the process. We apply technical knowledge of education system reform, programme design and implementation to strengthen the effectiveness of TVET institutions and systems, improving teaching and learning and enabling young people to gain the technical skills needed by employers and the economy. We do this by drawing UK and international experience and good practice to provide innovative and tailored solutions to strengthen the effectiveness of TVET Systems. This benefits the UK and overseas systems we work with. The Opportunity Role Purpose To support the pursuit, development, delivery and evaluation of the British Council's TVET systems global portfolio, through the provision of high quality technical and policy advice; research and analysis of sector trends and opportunities; and ensuring engagement and alignment with UK TVET sector knowledge and expertise. Funders of our work include UK Government, EU, International Development Banks and Agencies as well as the Private sector. The role will also have responsibility for managing relationships with internal stakeholders in a small number of TVET priority countries and regions to ensure sustainable and impactful programmes in these countries. These programmes should align with UK sector experience and expertise and support institution to institution and/or government to government partnership working. Main accountabilities but not limited to the following: Sector/subject expertise Maintains an authoritative knowledge of the UK's strengths, reputation and capacity within the TVET sector, in order to work with colleagues and practitioners to maximize its cultural relations impact As appropriate, represents the British Council externally to enhance its reputation as a credible authority in TVET system reform and to promotes intercultural understanding and new collaborative opportunities Contributes to the development and delivery of training, support and knowledge-sharing activities to build skills and capability in the TVET sector across the BC (in the UK and overseas) Product or programme/management or development Ensures major initiatives/programmes/tenders/new products incorporating TVET elements, are properly specified, designed and evaluated so they deliver maximum contribution to the British Council's overall objectives. Proactively participates in internal working group/peer networks to maintain a detailed understanding of both current and prospective products/programmes/services and uses these insights to inform effective delivery of business development activities. Provides formal quality assurance to proposed global and local programmes or products, to ensure these are appropriate, high quality and aligned to the BC's strategic priorities within the TVET sector. Develops a full understanding of all the British Council's wider suite of programmes, products and businesses to identify and communicate how and where TVET could make an additional, useful contribution in terms of commercial performance and/or cultural relations impact. Takes lead accountability for ensuring the TVET components of the British Council's knowledge management systems, websites and marketing materials are relevant, useful, up to date and comprehensive. Relationship & stakeholder management Actively networks, builds and manages trusted relationships with stakeholders, clients and partners in the UK and internationally to promote cultural relations and collaborative activities and support the achievement of agreed commercial and impact targets. Participates with other account managers, SBU and regional colleagues in working groups and other collaborative forums (e.g. portfolio or sector networks) to develop coordinated, corporate strategies for cultivating, managing and leveraging strategically important relationships to enable achievement of BC commercial and impact targets. Develops peer/personal networks within and outside the BC to enhance own knowledge and expertise. Business Development Identifies, supports and manages the organisation, production and submission of high quality, market responsive bids and proposals, ensuring timely and appropriate input from colleagues and consultants. Ensures compliance with agreed internal review and sign-off arrangements. Represents the BC at client and partner presentations and negotiations, ensuring the commercial and strategic interests and professional reputation of the organisation are protected and promoted. Builds and manages specific client/partner relationships and leads on new strategic, income-generating opportunities which contribute to agreed financial and impact targets. Quality assures priority proposals. Provides strategic support to proposal teams. Leads and advises on complex negotiations with partners. Supports consistent application of global business development and delivery standards and building organisational pursuit capacity. Ensures internal and client compliance, including legal, finance, procurement, contract management and reporting. Leadership & management Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and deliverables over a quarterly to annual time horizon. Determines work plans and coordinates input from others (who may be outside the direct management line) to meet specific objectives. May provide formal line manager to a small team, consisting of staff both within and beyond the local office base. As an experienced professional, contributes ideas to support the development of discipline-wide and customer-specific business plans and priorities. Role specific knowledge and experience: Knowledge of how TVET systems work and their key components. Experience of developing plans, strategies, project concepts and proposals, ideally in the TVET sector. Track record of developing professional networks and managing relationships, ideally in the TVET sector in the UK and/or internationally. Experience of commissioning, managing and reviewing services from contractors, consultants and partners. Experience of identifying and pursuing new business opportunities, including scoping and positioning for new work, ideally in TVET. Understanding of applied education system reform to improve quality,inclusion and employment/work outcomes for young people. English at Proficiency Level CEFR C1 minimum Further Information Pay Band - 8/E Contract Type - Indefinite Contract Department - Cultural Engagement Location - UK Requirements - Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided Closing Date - Sunday 3 October 2022 Interviews - Week commencing 17 October 2022 A connected and trusted UK in a more connected and trusted world. ..... click apply for full job details
Sep 15, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Context The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language and education. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locate our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions. The British Council aims to improve the quality of TVET systems, benefitting young people and supporting the drive to deliver Sustainable Development Goals 4 and 8 while deepening ties to the UK in the process. We apply technical knowledge of education system reform, programme design and implementation to strengthen the effectiveness of TVET institutions and systems, improving teaching and learning and enabling young people to gain the technical skills needed by employers and the economy. We do this by drawing UK and international experience and good practice to provide innovative and tailored solutions to strengthen the effectiveness of TVET Systems. This benefits the UK and overseas systems we work with. The Opportunity Role Purpose To support the pursuit, development, delivery and evaluation of the British Council's TVET systems global portfolio, through the provision of high quality technical and policy advice; research and analysis of sector trends and opportunities; and ensuring engagement and alignment with UK TVET sector knowledge and expertise. Funders of our work include UK Government, EU, International Development Banks and Agencies as well as the Private sector. The role will also have responsibility for managing relationships with internal stakeholders in a small number of TVET priority countries and regions to ensure sustainable and impactful programmes in these countries. These programmes should align with UK sector experience and expertise and support institution to institution and/or government to government partnership working. Main accountabilities but not limited to the following: Sector/subject expertise Maintains an authoritative knowledge of the UK's strengths, reputation and capacity within the TVET sector, in order to work with colleagues and practitioners to maximize its cultural relations impact As appropriate, represents the British Council externally to enhance its reputation as a credible authority in TVET system reform and to promotes intercultural understanding and new collaborative opportunities Contributes to the development and delivery of training, support and knowledge-sharing activities to build skills and capability in the TVET sector across the BC (in the UK and overseas) Product or programme/management or development Ensures major initiatives/programmes/tenders/new products incorporating TVET elements, are properly specified, designed and evaluated so they deliver maximum contribution to the British Council's overall objectives. Proactively participates in internal working group/peer networks to maintain a detailed understanding of both current and prospective products/programmes/services and uses these insights to inform effective delivery of business development activities. Provides formal quality assurance to proposed global and local programmes or products, to ensure these are appropriate, high quality and aligned to the BC's strategic priorities within the TVET sector. Develops a full understanding of all the British Council's wider suite of programmes, products and businesses to identify and communicate how and where TVET could make an additional, useful contribution in terms of commercial performance and/or cultural relations impact. Takes lead accountability for ensuring the TVET components of the British Council's knowledge management systems, websites and marketing materials are relevant, useful, up to date and comprehensive. Relationship & stakeholder management Actively networks, builds and manages trusted relationships with stakeholders, clients and partners in the UK and internationally to promote cultural relations and collaborative activities and support the achievement of agreed commercial and impact targets. Participates with other account managers, SBU and regional colleagues in working groups and other collaborative forums (e.g. portfolio or sector networks) to develop coordinated, corporate strategies for cultivating, managing and leveraging strategically important relationships to enable achievement of BC commercial and impact targets. Develops peer/personal networks within and outside the BC to enhance own knowledge and expertise. Business Development Identifies, supports and manages the organisation, production and submission of high quality, market responsive bids and proposals, ensuring timely and appropriate input from colleagues and consultants. Ensures compliance with agreed internal review and sign-off arrangements. Represents the BC at client and partner presentations and negotiations, ensuring the commercial and strategic interests and professional reputation of the organisation are protected and promoted. Builds and manages specific client/partner relationships and leads on new strategic, income-generating opportunities which contribute to agreed financial and impact targets. Quality assures priority proposals. Provides strategic support to proposal teams. Leads and advises on complex negotiations with partners. Supports consistent application of global business development and delivery standards and building organisational pursuit capacity. Ensures internal and client compliance, including legal, finance, procurement, contract management and reporting. Leadership & management Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and deliverables over a quarterly to annual time horizon. Determines work plans and coordinates input from others (who may be outside the direct management line) to meet specific objectives. May provide formal line manager to a small team, consisting of staff both within and beyond the local office base. As an experienced professional, contributes ideas to support the development of discipline-wide and customer-specific business plans and priorities. Role specific knowledge and experience: Knowledge of how TVET systems work and their key components. Experience of developing plans, strategies, project concepts and proposals, ideally in the TVET sector. Track record of developing professional networks and managing relationships, ideally in the TVET sector in the UK and/or internationally. Experience of commissioning, managing and reviewing services from contractors, consultants and partners. Experience of identifying and pursuing new business opportunities, including scoping and positioning for new work, ideally in TVET. Understanding of applied education system reform to improve quality,inclusion and employment/work outcomes for young people. English at Proficiency Level CEFR C1 minimum Further Information Pay Band - 8/E Contract Type - Indefinite Contract Department - Cultural Engagement Location - UK Requirements - Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided Closing Date - Sunday 3 October 2022 Interviews - Week commencing 17 October 2022 A connected and trusted UK in a more connected and trusted world. ..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose Support the Global Marking Support Manager providing support to the Examiner Hubs in ensuring that the Hub operates effectively and consistently. The post holder will ensure that all processes in the Examiner Hubs are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny Main opportunities and challenges for this role: Working with internal and external stakeholders in developing and implementing procedures and solutions in the Global Marking hub to mitigate business risks and non-compliance. Coordinating with the Marking Operations and Examiner hubs on agreed standards and processes to ensure targets are achieved on-time, on-quality and on-cost fulfilment Supporting hubs to develop delivery and operational models in order to meet market demand and business development targets Assist Global Marking Support Manager in supporting Global hub Examiners management Provide support for staff in Global Marking Function Carry out administrative duties relating to training, recruitment, availability collection and work allocation, standardisation and monitoring of Examiners and Clerical Markers Deal with Examiner payment queries and follow up Main accountabilities but not limited to the following: Service delivery Ensure monitoring records for kept for all Global Hub Examiners and any necessary follow-up activities completed by test centres and Examiners. Assisting Examiners with certification and monitoring enquiries and supporting Examiners who have problems with re-certification. Arrange facilitation and logistics for Examiner training in accordance with standards, including liaison with third party space providers if necessary Access, check and edit Examiner details on EMM database as required Prioritises work and resolves day-to-day operating resource issues Remote Speaking Project to ensure high quality, consistent and efficient services are delivered Coordinating with Remote Speaking Manager on agreed standards and processes to ensure marking targets are achieved on-quality and on-cost fulfilment Makes recommendations to Examiner Management Team on procedural improvements, resource requirements and other operational initiatives to drive enhance team performance, cost effectiveness, service quality and efficiency Customers & stakeholders Communicate with and provide support for Senior Examiners, Examiners, external and internal partners with regard to Examiner- related enquiries on policies and procedures Ownership of effective communication with Test Centres, Regional Team and Speaking Examiner Hub Team to ensure the efficient processing of candidate results on time to meet marking schedules for all test dates, including monitoring examiner usage and flagging shortages. Providing initial assistance to Examiners who are experiencing technical problems with Remote Speaking System, including allocation and access issues Organise quarterly feedback sessions with ESCs, analyse outcome to drive continuous improvements in customer experience. Risk & compliance Uses standardised processes to monitor teams compliance with agreed quality procedures, ensuring adherence with regulatory and internal compliance requirements. Highlights to senior managers any instances of non-compliance. Ensures Examiners receive and maintain appropriate induction/training in all relevant risk management procedures and all documents are obtained and meets audit requirements Uses standard corporate protocols to assess a range of risks in to service delivery. Makes appropriate contingency plans to manage delivery safely and effectively in challenging or high-risk circumstances. Liaise with Examiners and the PSN team regarding all PSN queries Analysis & reporting Complete required regular reporting to Head of Examiner Standards when required Assisting PSN Manager with generation of monitoring reports for Examiners Presents complex information clearly, using an appropriate combination of written, graphical and financial data/analysis, to enable evidence-based operational decision-making and planning. Commercial & resource management Taking Ownership of the process of payment for ESCs and Video Call Speaking Examiners, acting as first point of contact. Measure monthly ESC expenditure against agreed budget, reporting on pipeline versus plan targets Measure weekly Examiner expenditure against agreed budget, reporting on pipeline versus plan targets- with relations to Video Call Speaking Leadership & management Support Remote Speaking Project Manager with setting and overseeing Examiner allocation, ensuring that there are mechanisms in place to track productivity and maximise utilisation across all products May contribute to the development, delivery or commissioning of externally supplied training support to maintain and improve operational effectiveness of colleagues on a range of service/product/programme delivery-related topics Coordinate Examiner recruitment, training, standardisation and recertification. Participate in recruitment interviews for new Examiners as required. Schedule standardisation and recertification sessions as necessary. Leads and controls the workload Speaking Examiner Coordinator, ensuring clear communication of goals and expectations Sets and oversees delivery of the work plan for the managed team of 1 permanent staff and any temporary staff, holding them to account for achieving agreed performance targets that are aligned to the Global Marking function's wider priorities and goals Provides coaching and mentoring to staff to build capability and capacity within the team and ensure they receive the support it requires. Role specific knowledge and experience: Minimum / essential Demonstrable ability to deliver results in a pressured environment Demonstrable experience of developing and implementing exams business process Demonstrable track record of managing risk and compliance in exams operations Demonstrable experience in conducting training workshops for exams staff or colleagues Demonstrable experience of working with multiple systems Demonstrable experience of working with a dispersed team across more than one location Proven track record of delivering tangible outcomes and getting things done to quality, time and budget Desirable Knowledge and understanding of Exam business operation Further Information Pay Band - PB7 Contract Type - Indefinite Location - Poland, Czech Republic, Spain, Portugal, Italy, Romania, Greece, Bulgaria (EU countries) Serbia, Albania, Turkey, Georgia, Azerbaijan, Armenia, Ukraine, Uzbekistan and Kazakhstan Requirements -Candidates must have the pre-existing (permanent) right to work in location. Mobility / relocation / visa sponsoring support will not be provided. If you are currently sponsored by the British Council, in a country or regional role, please check with your local/regional HR colleagues if you are able to remain in your current location for this global role. Closing Date - 27th September 2022 at 11.59 UK Time A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status..... click apply for full job details
Sep 14, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose Support the Global Marking Support Manager providing support to the Examiner Hubs in ensuring that the Hub operates effectively and consistently. The post holder will ensure that all processes in the Examiner Hubs are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny Main opportunities and challenges for this role: Working with internal and external stakeholders in developing and implementing procedures and solutions in the Global Marking hub to mitigate business risks and non-compliance. Coordinating with the Marking Operations and Examiner hubs on agreed standards and processes to ensure targets are achieved on-time, on-quality and on-cost fulfilment Supporting hubs to develop delivery and operational models in order to meet market demand and business development targets Assist Global Marking Support Manager in supporting Global hub Examiners management Provide support for staff in Global Marking Function Carry out administrative duties relating to training, recruitment, availability collection and work allocation, standardisation and monitoring of Examiners and Clerical Markers Deal with Examiner payment queries and follow up Main accountabilities but not limited to the following: Service delivery Ensure monitoring records for kept for all Global Hub Examiners and any necessary follow-up activities completed by test centres and Examiners. Assisting Examiners with certification and monitoring enquiries and supporting Examiners who have problems with re-certification. Arrange facilitation and logistics for Examiner training in accordance with standards, including liaison with third party space providers if necessary Access, check and edit Examiner details on EMM database as required Prioritises work and resolves day-to-day operating resource issues Remote Speaking Project to ensure high quality, consistent and efficient services are delivered Coordinating with Remote Speaking Manager on agreed standards and processes to ensure marking targets are achieved on-quality and on-cost fulfilment Makes recommendations to Examiner Management Team on procedural improvements, resource requirements and other operational initiatives to drive enhance team performance, cost effectiveness, service quality and efficiency Customers & stakeholders Communicate with and provide support for Senior Examiners, Examiners, external and internal partners with regard to Examiner- related enquiries on policies and procedures Ownership of effective communication with Test Centres, Regional Team and Speaking Examiner Hub Team to ensure the efficient processing of candidate results on time to meet marking schedules for all test dates, including monitoring examiner usage and flagging shortages. Providing initial assistance to Examiners who are experiencing technical problems with Remote Speaking System, including allocation and access issues Organise quarterly feedback sessions with ESCs, analyse outcome to drive continuous improvements in customer experience. Risk & compliance Uses standardised processes to monitor teams compliance with agreed quality procedures, ensuring adherence with regulatory and internal compliance requirements. Highlights to senior managers any instances of non-compliance. Ensures Examiners receive and maintain appropriate induction/training in all relevant risk management procedures and all documents are obtained and meets audit requirements Uses standard corporate protocols to assess a range of risks in to service delivery. Makes appropriate contingency plans to manage delivery safely and effectively in challenging or high-risk circumstances. Liaise with Examiners and the PSN team regarding all PSN queries Analysis & reporting Complete required regular reporting to Head of Examiner Standards when required Assisting PSN Manager with generation of monitoring reports for Examiners Presents complex information clearly, using an appropriate combination of written, graphical and financial data/analysis, to enable evidence-based operational decision-making and planning. Commercial & resource management Taking Ownership of the process of payment for ESCs and Video Call Speaking Examiners, acting as first point of contact. Measure monthly ESC expenditure against agreed budget, reporting on pipeline versus plan targets Measure weekly Examiner expenditure against agreed budget, reporting on pipeline versus plan targets- with relations to Video Call Speaking Leadership & management Support Remote Speaking Project Manager with setting and overseeing Examiner allocation, ensuring that there are mechanisms in place to track productivity and maximise utilisation across all products May contribute to the development, delivery or commissioning of externally supplied training support to maintain and improve operational effectiveness of colleagues on a range of service/product/programme delivery-related topics Coordinate Examiner recruitment, training, standardisation and recertification. Participate in recruitment interviews for new Examiners as required. Schedule standardisation and recertification sessions as necessary. Leads and controls the workload Speaking Examiner Coordinator, ensuring clear communication of goals and expectations Sets and oversees delivery of the work plan for the managed team of 1 permanent staff and any temporary staff, holding them to account for achieving agreed performance targets that are aligned to the Global Marking function's wider priorities and goals Provides coaching and mentoring to staff to build capability and capacity within the team and ensure they receive the support it requires. Role specific knowledge and experience: Minimum / essential Demonstrable ability to deliver results in a pressured environment Demonstrable experience of developing and implementing exams business process Demonstrable track record of managing risk and compliance in exams operations Demonstrable experience in conducting training workshops for exams staff or colleagues Demonstrable experience of working with multiple systems Demonstrable experience of working with a dispersed team across more than one location Proven track record of delivering tangible outcomes and getting things done to quality, time and budget Desirable Knowledge and understanding of Exam business operation Further Information Pay Band - PB7 Contract Type - Indefinite Location - Poland, Czech Republic, Spain, Portugal, Italy, Romania, Greece, Bulgaria (EU countries) Serbia, Albania, Turkey, Georgia, Azerbaijan, Armenia, Ukraine, Uzbekistan and Kazakhstan Requirements -Candidates must have the pre-existing (permanent) right to work in location. Mobility / relocation / visa sponsoring support will not be provided. If you are currently sponsored by the British Council, in a country or regional role, please check with your local/regional HR colleagues if you are able to remain in your current location for this global role. Closing Date - 27th September 2022 at 11.59 UK Time A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Summary This is a fantastic opportunity to join a truly unique organisation. A charity by law, the British Council is also an Arm's Length Body of HM Government, funding its activities from a variety of sources (including commercial operations and Government grant-in-aid). The Governance team, as part of the wider Corporate Affairs department, plays a critical role at the heart of the British Council, working with colleagues across the globe and closely with other specialist teams. The Governance team is firmly committed to the British Council's charitable purposes and living our values. We are looking for an exceptional Corporate Governance Manager to complement our small but highly effective team. The candidate must have some previous experience in governance or company secretarial, including subsidiary management and board / committee support, will be well organised, and an excellent communicator. It will suit somebody who enjoys working with others but is also capable of working independently. The ideal candidate will be Chartered Governance Institute (or similar) part / fully qualified, but this is not essential. Role Purpose The Corporate Affairs department is responsible for ensuring that the British Council's top-level governance is effective and compliant. It supports and manages the Board of Trustees, Senior Leadership Team (SLT), the relationship with charity regulators and the governance relationship with the Foreign, Commonwealth and Development Office (FCDO). It also leads on the organisation's legal and corporate governance. Within Corporate Affairs, the Governance team plays a critical rolein ensuringthat the British Council, and its branches and subsidiary companies in the UK and overseas are well governed, managed in compliance with local company law, and that relevant external reporting is managed effectively . This includes both 'hands on' management of subsidiary compliance requirements as well as offering advice / guidance to colleagues in different countries, working closely with other specialist teams. The Governance team also supports the operation of several committees of the Board of Trustees, the Senior Leadership Team and its committees, and the boards of directors of the British Council's two UK registered subsidiary companies. Working in this area offers the opportunity to get close to strategic decision making and to help to build the reputation of the organisation. Key internal relationships associated with the role include: • Board of Trustees, Senior Leadership Team, and Global Leadership Team • Regional and Country Directors and senior leaders • Corporate Affairs (Chairman and Chief Executive's team, Legal team, Governance team), Status and Tax Workstream Manager and status change project teams and Finance teams, and other specialist teams • Directors and company secretaries of the British Council's subsidiary companies External relationships include interactions with external lawyers on branch and subsidiary related matters and potentially with external regulators. You will manage governance and compliance activities and embed good corporate governance practice across the British Council charity and group in the UK and overseas. Main accountabilities but not limited to the following: Sector / subject expertise • Responsible for embedding understanding of governance requirements and good practice among colleagues in the UK and overseas. For example: o delivering briefings, such as to newly appointed Country and Regional Directors on governance issues in their area, o working with the communications team on how best to share information about updates to our status or governance arrangements, and o advising on the operation of subsidiary board meetings and shareholder meetings, in some cases attending those meetings as an observer. • Responsible for providing governance expertise and support to the on-going management of branches and subsidiaries and, where appropriate, to the winding up of British Council branches and subsidiaries. This will involve working with colleagues and legal advisers in the UK and overseas to understand legal requirements and how they can best be met in the context of the operation of the British Council group. Responsible for advising on, reviewing and where applicable preparing governance documents (such as Board of Trustees resolutions) required for the incorporation or registration of new British Council branches and subsidiaries and their on-going operation. Professional services expertise • Providing expert governance advice and high-quality secretariat support in relation to the governance and management of the British Council, including the committees of the Board of Trustees and senior management boards such as the Global Leadership Team or Investment Board. o Advising Chairs on governance matters and ensuring compliance with terms of reference/ Charter/ articles of association. o Managing committee/ board work plans in consultation with the relevant SLT lead and Chair, drafting and circulating agendas, advising on deadlines and the preparation of the high-quality papers, preparing notes for the Chair's verbal report to the board and drafting the committee's annual report to the Board of Trustees. Preparing some board/committee papers, including reviews of terms of reference. o Capturing succinct, accurate minutes and agreed actions of committee and board meetings. A very high standard of written English will be expected. Communicating actions and tracking their implementation as appropriate. o Managing the recruitment and induction of new committee and UK subsidiary board members, for example drafting role profiles, liaising with HR staff on the advertisement and selection process, taking notes of interviews, summarising the conclusion for the Board of Trustees, arranging introductory meetings and written briefing for the new member. • Applying strategic judgement and attention to detail to the preparation, collation and maintenance of corporate records, such as power of attorney documents. • Protecting the confidentiality of discussions and records and ensuring accurate and complete record keeping in line with retention schedules and applicable law. • Responding to queries relating to the British Council's legal form and status, regulation and government classification. • Deputising for the Head of Governance as required. Service improvement • Identifying and implementing recommendations to enhance the effectiveness and efficiency of the British Council's governance processes, systems and policies, for example developing, updating or communicating governance related protocols. • Identifying and implementing ways the governance team can contribute to the delivery of corporate strategies and priorities through its processes and work, such as in relation to transformation and equality, diversity and inclusion. Role specific knowledge and experience: • Able to interpret legal documents and set out logical arguments clearly, adapting the form of communication and language to meet the needs of different audiences • Applying excellent drafting skills to the preparation of documents for external audiences or senior internal audiences without the need for significant review /redrafting /input from others • Exercising judgement to ensure outputs are always fit for purpose and audience • Consistently applying attention to detail What you will receive: • Outstanding Civil Service Pension Scheme • 32 Days Holiday • Annual Travel Season Ticket Loan • Performance related bonus Further Information Pay Band - 8 £33,904-£41,309 plus london weighting 3,300with the potential for a slightly higher starting salary for an exceptional candidate Contract Type - Indefinite Contract Location - London (Stratford office a minimum 1-2 days per week initially) Requirements - Must have legal right to work in UK Closing Date - 28th September 2022 at 11.59 am UK time A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment..... click apply for full job details
Sep 12, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Summary This is a fantastic opportunity to join a truly unique organisation. A charity by law, the British Council is also an Arm's Length Body of HM Government, funding its activities from a variety of sources (including commercial operations and Government grant-in-aid). The Governance team, as part of the wider Corporate Affairs department, plays a critical role at the heart of the British Council, working with colleagues across the globe and closely with other specialist teams. The Governance team is firmly committed to the British Council's charitable purposes and living our values. We are looking for an exceptional Corporate Governance Manager to complement our small but highly effective team. The candidate must have some previous experience in governance or company secretarial, including subsidiary management and board / committee support, will be well organised, and an excellent communicator. It will suit somebody who enjoys working with others but is also capable of working independently. The ideal candidate will be Chartered Governance Institute (or similar) part / fully qualified, but this is not essential. Role Purpose The Corporate Affairs department is responsible for ensuring that the British Council's top-level governance is effective and compliant. It supports and manages the Board of Trustees, Senior Leadership Team (SLT), the relationship with charity regulators and the governance relationship with the Foreign, Commonwealth and Development Office (FCDO). It also leads on the organisation's legal and corporate governance. Within Corporate Affairs, the Governance team plays a critical rolein ensuringthat the British Council, and its branches and subsidiary companies in the UK and overseas are well governed, managed in compliance with local company law, and that relevant external reporting is managed effectively . This includes both 'hands on' management of subsidiary compliance requirements as well as offering advice / guidance to colleagues in different countries, working closely with other specialist teams. The Governance team also supports the operation of several committees of the Board of Trustees, the Senior Leadership Team and its committees, and the boards of directors of the British Council's two UK registered subsidiary companies. Working in this area offers the opportunity to get close to strategic decision making and to help to build the reputation of the organisation. Key internal relationships associated with the role include: • Board of Trustees, Senior Leadership Team, and Global Leadership Team • Regional and Country Directors and senior leaders • Corporate Affairs (Chairman and Chief Executive's team, Legal team, Governance team), Status and Tax Workstream Manager and status change project teams and Finance teams, and other specialist teams • Directors and company secretaries of the British Council's subsidiary companies External relationships include interactions with external lawyers on branch and subsidiary related matters and potentially with external regulators. You will manage governance and compliance activities and embed good corporate governance practice across the British Council charity and group in the UK and overseas. Main accountabilities but not limited to the following: Sector / subject expertise • Responsible for embedding understanding of governance requirements and good practice among colleagues in the UK and overseas. For example: o delivering briefings, such as to newly appointed Country and Regional Directors on governance issues in their area, o working with the communications team on how best to share information about updates to our status or governance arrangements, and o advising on the operation of subsidiary board meetings and shareholder meetings, in some cases attending those meetings as an observer. • Responsible for providing governance expertise and support to the on-going management of branches and subsidiaries and, where appropriate, to the winding up of British Council branches and subsidiaries. This will involve working with colleagues and legal advisers in the UK and overseas to understand legal requirements and how they can best be met in the context of the operation of the British Council group. Responsible for advising on, reviewing and where applicable preparing governance documents (such as Board of Trustees resolutions) required for the incorporation or registration of new British Council branches and subsidiaries and their on-going operation. Professional services expertise • Providing expert governance advice and high-quality secretariat support in relation to the governance and management of the British Council, including the committees of the Board of Trustees and senior management boards such as the Global Leadership Team or Investment Board. o Advising Chairs on governance matters and ensuring compliance with terms of reference/ Charter/ articles of association. o Managing committee/ board work plans in consultation with the relevant SLT lead and Chair, drafting and circulating agendas, advising on deadlines and the preparation of the high-quality papers, preparing notes for the Chair's verbal report to the board and drafting the committee's annual report to the Board of Trustees. Preparing some board/committee papers, including reviews of terms of reference. o Capturing succinct, accurate minutes and agreed actions of committee and board meetings. A very high standard of written English will be expected. Communicating actions and tracking their implementation as appropriate. o Managing the recruitment and induction of new committee and UK subsidiary board members, for example drafting role profiles, liaising with HR staff on the advertisement and selection process, taking notes of interviews, summarising the conclusion for the Board of Trustees, arranging introductory meetings and written briefing for the new member. • Applying strategic judgement and attention to detail to the preparation, collation and maintenance of corporate records, such as power of attorney documents. • Protecting the confidentiality of discussions and records and ensuring accurate and complete record keeping in line with retention schedules and applicable law. • Responding to queries relating to the British Council's legal form and status, regulation and government classification. • Deputising for the Head of Governance as required. Service improvement • Identifying and implementing recommendations to enhance the effectiveness and efficiency of the British Council's governance processes, systems and policies, for example developing, updating or communicating governance related protocols. • Identifying and implementing ways the governance team can contribute to the delivery of corporate strategies and priorities through its processes and work, such as in relation to transformation and equality, diversity and inclusion. Role specific knowledge and experience: • Able to interpret legal documents and set out logical arguments clearly, adapting the form of communication and language to meet the needs of different audiences • Applying excellent drafting skills to the preparation of documents for external audiences or senior internal audiences without the need for significant review /redrafting /input from others • Exercising judgement to ensure outputs are always fit for purpose and audience • Consistently applying attention to detail What you will receive: • Outstanding Civil Service Pension Scheme • 32 Days Holiday • Annual Travel Season Ticket Loan • Performance related bonus Further Information Pay Band - 8 £33,904-£41,309 plus london weighting 3,300with the potential for a slightly higher starting salary for an exceptional candidate Contract Type - Indefinite Contract Location - London (Stratford office a minimum 1-2 days per week initially) Requirements - Must have legal right to work in UK Closing Date - 28th September 2022 at 11.59 am UK time A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Overview The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, buildingconnectionsand engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language andeducation. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. Role Purpose The Head of Education leads and develops our education work in Northern Ireland, ensuring quality and compliance with British Council standards. They have oversight of education activities in Northern Ireland and will lead the education team, managing and working closely with a range of internal and external stakeholders in the UK and overseas. Main accountabilities but not limited to the following: Leadership Provides leadership and line management for the Northern Ireland education team, enabling colleagues to collaborate on delivery, while promoting equity, diversity and inclusion. Oversees a portfolio of Northern Ireland specific education activities, ensuring they are tailored to the specific needs of Northern Ireland and support internationalisation of education in Northern Ireland through activity such as outward mobility, leadership development and new market development. Deputise for Country Director as required. Programme & financial management Leads on Northern Ireland portfolio planning working closely with British Council Northern Ireland, UK Region and Cultural Engagement colleagues - both UK and overseas - and the Northern Ireland HE, FE/TVET, non formal education and schools' sectors. Identifies relevant areas and commissions research that contributes to the British Council's agenda, credibility and reputation in Northern Ireland such as Language Trends Northern Ireland. Ensures effective financial management and compliance; manages and delivers to target, budgets, profitability, timelines, and to corporate quality standards in all areas Leads the negotiation/structuring of supplier contracts (e.g. M&E, research etc.) to achieve required operational goals, drawing appropriately on the input and expertise of other colleagues as required to protect the British Council's interests effectively Holds delivery partners, team members and consultants to account including supply chain management and ensures contractual obligations, quality assurance and due diligence on programmes or projects are met. Monitors, reviews and ensures that the Northern Ireland education portfolio is achieving agreed impact measures and that appropriate reporting is in place against Strategy 25 and FCDO key performance indicators. Business development Leads on business and partnership development strategy for the Northern Ireland Education portfolio, aligning with regional and corporate priorities, systems and processes. Develops external and internal project proposals and provides expert input into bids for co-funded or full-cost-recovery projects in education within Northern Ireland. Develops new partnerships and projects that are innovative, generate income or co-funding and meet Northern Ireland Education sector priorities, expanding the impact of our work in Northern Ireland. Relationships & Stakeholders Builds and maintains critical country funder and partner relationships relevant to the Education sectors in Northern Ireland, to maintain an excellent understanding of relevant themes and issues. Uses this insight to identify new opportunities and partnerships for British Council Northern Ireland. Influences education policy in Northern Ireland, for example, through providing evidence for Parliamentary Committees, NI Executive consultations (e.g. curriculum reform, language policy, international education), promoting research and through influencing senior stakeholders. Builds and maintains a broad, diverse and dynamic network of key education sector representatives in Northern Ireland, including education leaders, practitioners, organisations, advocacy groups, intermediary and sector bodies, etc. Ensures there is a clear point of contact for our external stakeholders and partners in Northern Ireland and one whom they will respect and acknowledge as an expert in internationalisation of education. Builds and maintains government and sector institutional relationships that British Council Northern Ireland needs to succeed in Northern Ireland. Represents the British Council externally and internally, including in Northern Ireland and UK Government coordinating bodies as required Leads on relationships with a range of senior stakeholders and partners at a programme level, including representing and communicating about Northern Ireland, UK and global Education programmes and British Council Northern Ireland at senior external level. Contribute to and sometimes lead on wider, education and cross-sectoral areas of our work including external relations activity with the NI Executive. Is able to communicate credibly on themes, opportunity and research relating to the education sectors - particularly in Northern Ireland - on a wide range of internal and external forums. Develops and nurtures internal relationships across the UK region, Cultural Engagement and in the wider organisation to ensure Northern Ireland's strategic objectives are aligned, understood and achieved. Sector/subject expertise Uses their own expert knowledge on Northern ireland education sectors, as well as intelligence and insight from other sector stakeholders and funders to support the ongoing development ofglobal education programmes that meet the specific needs of Northern Ireland, while also providing value to international as well as wider UK education organisations. Through ongoing relationships with the Cultural Engagement Education Sector Teams, builds and maintains good understanding of Northern Ireland/UK Education sector priorities as well as key international and FCDO, Devolved Administrationand other HMG priorities. Represents British Council in Northern Ireland as a recognised, credible authority in Education to external stakeholders and audiences e.g. briefing and welcoming international education stakeholders to Northern Ireland through British Council or partner programmes; briefing Northern Ireland Execuitve and Parliamentary stakeholders; participating in outward missions etc. Provides up-to-date and well-informed senior-level briefings on current and emerging themes in education in Northern Ireland. This includes commissioning and conducting detailed analysis and research and contributing sector knowledge and content to proposals. Identifies opportunities for Northern Ireland's Education sectors to work in and collaborate with peers internationally. Supports internal capacity building, ensuring that the team in Northern Ireland can access appropriate and cost-effective L&D opportunities and grow their sector knowledge and skills Brand and market positioning Promotes and positions the diversity of Northern Ireland Education sectors internationally. Ensures British Council Northern Ireland's value proposition and support to the Northern Ireland Education sectors is clear, agreed and communicated. Ensures that British Council Northern Ireland's reputation for quality and as a valued not-for-profit partner remains high and contributes to our organisational mission of building trust between Northern Ireland and other countries. Works closely with colleagues in UK Region and Cultural Engagement to feed market/customer insights into the programme development planning cycle, to ensure British Council Northern Ireland's offer is market relevant for Northern Ireland and consistent with the British Council, NI Executive and FCDO objectives..... click apply for full job details
Sep 08, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Overview The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, buildingconnectionsand engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language andeducation. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. Role Purpose The Head of Education leads and develops our education work in Northern Ireland, ensuring quality and compliance with British Council standards. They have oversight of education activities in Northern Ireland and will lead the education team, managing and working closely with a range of internal and external stakeholders in the UK and overseas. Main accountabilities but not limited to the following: Leadership Provides leadership and line management for the Northern Ireland education team, enabling colleagues to collaborate on delivery, while promoting equity, diversity and inclusion. Oversees a portfolio of Northern Ireland specific education activities, ensuring they are tailored to the specific needs of Northern Ireland and support internationalisation of education in Northern Ireland through activity such as outward mobility, leadership development and new market development. Deputise for Country Director as required. Programme & financial management Leads on Northern Ireland portfolio planning working closely with British Council Northern Ireland, UK Region and Cultural Engagement colleagues - both UK and overseas - and the Northern Ireland HE, FE/TVET, non formal education and schools' sectors. Identifies relevant areas and commissions research that contributes to the British Council's agenda, credibility and reputation in Northern Ireland such as Language Trends Northern Ireland. Ensures effective financial management and compliance; manages and delivers to target, budgets, profitability, timelines, and to corporate quality standards in all areas Leads the negotiation/structuring of supplier contracts (e.g. M&E, research etc.) to achieve required operational goals, drawing appropriately on the input and expertise of other colleagues as required to protect the British Council's interests effectively Holds delivery partners, team members and consultants to account including supply chain management and ensures contractual obligations, quality assurance and due diligence on programmes or projects are met. Monitors, reviews and ensures that the Northern Ireland education portfolio is achieving agreed impact measures and that appropriate reporting is in place against Strategy 25 and FCDO key performance indicators. Business development Leads on business and partnership development strategy for the Northern Ireland Education portfolio, aligning with regional and corporate priorities, systems and processes. Develops external and internal project proposals and provides expert input into bids for co-funded or full-cost-recovery projects in education within Northern Ireland. Develops new partnerships and projects that are innovative, generate income or co-funding and meet Northern Ireland Education sector priorities, expanding the impact of our work in Northern Ireland. Relationships & Stakeholders Builds and maintains critical country funder and partner relationships relevant to the Education sectors in Northern Ireland, to maintain an excellent understanding of relevant themes and issues. Uses this insight to identify new opportunities and partnerships for British Council Northern Ireland. Influences education policy in Northern Ireland, for example, through providing evidence for Parliamentary Committees, NI Executive consultations (e.g. curriculum reform, language policy, international education), promoting research and through influencing senior stakeholders. Builds and maintains a broad, diverse and dynamic network of key education sector representatives in Northern Ireland, including education leaders, practitioners, organisations, advocacy groups, intermediary and sector bodies, etc. Ensures there is a clear point of contact for our external stakeholders and partners in Northern Ireland and one whom they will respect and acknowledge as an expert in internationalisation of education. Builds and maintains government and sector institutional relationships that British Council Northern Ireland needs to succeed in Northern Ireland. Represents the British Council externally and internally, including in Northern Ireland and UK Government coordinating bodies as required Leads on relationships with a range of senior stakeholders and partners at a programme level, including representing and communicating about Northern Ireland, UK and global Education programmes and British Council Northern Ireland at senior external level. Contribute to and sometimes lead on wider, education and cross-sectoral areas of our work including external relations activity with the NI Executive. Is able to communicate credibly on themes, opportunity and research relating to the education sectors - particularly in Northern Ireland - on a wide range of internal and external forums. Develops and nurtures internal relationships across the UK region, Cultural Engagement and in the wider organisation to ensure Northern Ireland's strategic objectives are aligned, understood and achieved. Sector/subject expertise Uses their own expert knowledge on Northern ireland education sectors, as well as intelligence and insight from other sector stakeholders and funders to support the ongoing development ofglobal education programmes that meet the specific needs of Northern Ireland, while also providing value to international as well as wider UK education organisations. Through ongoing relationships with the Cultural Engagement Education Sector Teams, builds and maintains good understanding of Northern Ireland/UK Education sector priorities as well as key international and FCDO, Devolved Administrationand other HMG priorities. Represents British Council in Northern Ireland as a recognised, credible authority in Education to external stakeholders and audiences e.g. briefing and welcoming international education stakeholders to Northern Ireland through British Council or partner programmes; briefing Northern Ireland Execuitve and Parliamentary stakeholders; participating in outward missions etc. Provides up-to-date and well-informed senior-level briefings on current and emerging themes in education in Northern Ireland. This includes commissioning and conducting detailed analysis and research and contributing sector knowledge and content to proposals. Identifies opportunities for Northern Ireland's Education sectors to work in and collaborate with peers internationally. Supports internal capacity building, ensuring that the team in Northern Ireland can access appropriate and cost-effective L&D opportunities and grow their sector knowledge and skills Brand and market positioning Promotes and positions the diversity of Northern Ireland Education sectors internationally. Ensures British Council Northern Ireland's value proposition and support to the Northern Ireland Education sectors is clear, agreed and communicated. Ensures that British Council Northern Ireland's reputation for quality and as a valued not-for-profit partner remains high and contributes to our organisational mission of building trust between Northern Ireland and other countries. Works closely with colleagues in UK Region and Cultural Engagement to feed market/customer insights into the programme development planning cycle, to ensure British Council Northern Ireland's offer is market relevant for Northern Ireland and consistent with the British Council, NI Executive and FCDO objectives..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Overview Marketing and Communications at the British Council is a strategic function that drives awareness, understanding, and engagement with us across our diverse audiences. We use insight, knowledge, and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact. This role is a new role as part of the Marketing and Communications Transformation program. In line with the Global Recruitment policy, standard application and recruitment decisions will apply for this role. Role Purpose To support the Head of Marketing Performance and Reporting with a variety of performance and analytical projects and tasks relating to the improvement and standardisation of Marketing data, reporting and processes. This will include: developing standardised global dashboards, data capture, setting standards and dashboard requests for the function. The role will work closely with regional country marketing teams, the hubs and business teams. Role context Marketing and Communications at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact. The Marketing Operations Team strategically leads and manages global marketing operations. We drive continuous improvement of marketing on an operational level through improving capability (people skills, processes and technology), ensuring an audience-led approach to global marketing planning, a central view of marketing budget planning and management, performance and reporting and setting standards. Main accountabilities Service improvement Supports the build of a high-level global Marketing KPI dashboard based on global data capture. Works with global guidance and processes on URL, Google Analytics, Content Tagging and Campaign Naming standards. Makes recommendations for improvements around data capture, measurement and reporting to the Head of Performance and Reporting Sector/Subject expertise Develops standardised global dashboards on PowerBI with Marketing KPIs, and attribution models to existing Teaching and Exams dashboards. Captures both organic and campaign data from Social Media channels globally. Captures both organic and campaign data from our websites and other digital media channels globally Consultancy, analysis and problem solving Works with teams on dashboard requests such as weekly dataset refreshes, reports based on months and comparison functionalities on date/periods. Supports the Head of Performance and Reporting with other ad-hoc tasks as they may arise. Qualifications Minimum/essential Degree or professional qualification in digital marketing, technology or business or demonstrable level of equivalent experience Qualification and / or specialism in performance reporting e.g. SQL, Data Science scripting experience on R/Python etc. Desirable Qualification and / or specialisim in performance reporting e.g. SQL, Data Science scripting experience on R/Python etc. Role specific knowledge and experience Minimum/essential Specialist in Power BI e.g. experience of Power BI data modelling/visualisation, experience using Power BI Data Analysis Expressions (DAX) functions to perform calculations In-depth technical expertise to understand our digital estate and Google Analytics Experience of integrating and using marketing platforms such as Facebook, Facebook ad manager, google ads manager and campaign monitor Familiarity with marketing metrics and KPIs Complex problem-solving skills Desirable Experience dealing with a range of stakeholder and communicating milestones, timelines and managing expectations Strong written and verbal communication skills (English) Further Information Pay Band- Grade 7 Contract Type- IDC Location -Flexible (Hybrid) Requirements - This is a globally flexible role; the candidate must be based in a city where there's a British Council office. Candidates are expected to have researched whether they have the right to live and work that country from where they are applying, or the city they want to work from. Closing Date - 14th Aug 2022 (23:59 UK Time) Interviews -Will commence from the week of 15th Aug A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Aug 02, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Overview Marketing and Communications at the British Council is a strategic function that drives awareness, understanding, and engagement with us across our diverse audiences. We use insight, knowledge, and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact. This role is a new role as part of the Marketing and Communications Transformation program. In line with the Global Recruitment policy, standard application and recruitment decisions will apply for this role. Role Purpose To support the Head of Marketing Performance and Reporting with a variety of performance and analytical projects and tasks relating to the improvement and standardisation of Marketing data, reporting and processes. This will include: developing standardised global dashboards, data capture, setting standards and dashboard requests for the function. The role will work closely with regional country marketing teams, the hubs and business teams. Role context Marketing and Communications at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact. The Marketing Operations Team strategically leads and manages global marketing operations. We drive continuous improvement of marketing on an operational level through improving capability (people skills, processes and technology), ensuring an audience-led approach to global marketing planning, a central view of marketing budget planning and management, performance and reporting and setting standards. Main accountabilities Service improvement Supports the build of a high-level global Marketing KPI dashboard based on global data capture. Works with global guidance and processes on URL, Google Analytics, Content Tagging and Campaign Naming standards. Makes recommendations for improvements around data capture, measurement and reporting to the Head of Performance and Reporting Sector/Subject expertise Develops standardised global dashboards on PowerBI with Marketing KPIs, and attribution models to existing Teaching and Exams dashboards. Captures both organic and campaign data from Social Media channels globally. Captures both organic and campaign data from our websites and other digital media channels globally Consultancy, analysis and problem solving Works with teams on dashboard requests such as weekly dataset refreshes, reports based on months and comparison functionalities on date/periods. Supports the Head of Performance and Reporting with other ad-hoc tasks as they may arise. Qualifications Minimum/essential Degree or professional qualification in digital marketing, technology or business or demonstrable level of equivalent experience Qualification and / or specialism in performance reporting e.g. SQL, Data Science scripting experience on R/Python etc. Desirable Qualification and / or specialisim in performance reporting e.g. SQL, Data Science scripting experience on R/Python etc. Role specific knowledge and experience Minimum/essential Specialist in Power BI e.g. experience of Power BI data modelling/visualisation, experience using Power BI Data Analysis Expressions (DAX) functions to perform calculations In-depth technical expertise to understand our digital estate and Google Analytics Experience of integrating and using marketing platforms such as Facebook, Facebook ad manager, google ads manager and campaign monitor Familiarity with marketing metrics and KPIs Complex problem-solving skills Desirable Experience dealing with a range of stakeholder and communicating milestones, timelines and managing expectations Strong written and verbal communication skills (English) Further Information Pay Band- Grade 7 Contract Type- IDC Location -Flexible (Hybrid) Requirements - This is a globally flexible role; the candidate must be based in a city where there's a British Council office. Candidates are expected to have researched whether they have the right to live and work that country from where they are applying, or the city they want to work from. Closing Date - 14th Aug 2022 (23:59 UK Time) Interviews -Will commence from the week of 15th Aug A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion(EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. English Online Teacher - contract Based in the UK or Australia Immediate and flexible start dates (on successful screening completion) This is an opportunity to teach the British Council's flagship 100% online learning product for Adults - English Online. English Online is aimed at adults learning English worldwide, who are absolutely committed to improving their English. Classes are designed around real-life topics and students undertake practical language tasks in group and private classes. It offers a flexible timetable, personalised learning paths and globally connected classrooms. We're looking to build our international Teacher team to teach an 'always on', 24/7 timetable. As well as providing an outstanding learning experience for our students, you'll play a key role in helping us develop the product. We're a fast-moving global business so you should be able to adapt quickly and enjoy trying out new innovations in online teaching. At present, we are only accepting applications from individuals who currently reside in the UK, Australia or Canada. However, we intend to broaden this to applicants who are resident in other countries soon. Essential skills, experience and qualification required: Cambridge CELTA or Trinity cert TESOL Full mastery of English equivalent to C2 / IELTS Band 9 Equivalent to 2years post-certificate, i.e. CELTA/Trinity cert TESOL or equivalent, teaching experience Minimum of 2 years experience in teaching Adults online in either group or private class format Experience in teaching General English, Business English and IELTS preparation Right to work in UK, Australia or Canada Desirable Requirements: Cambridge DELTA/Trinity DipTESOL Experience teaching multi-lingual groups All our classes are taught on Zoom so you will need high-speed internet connection, a camera and headset. You will be required to teach from a location that provides a professional classroom experience both in terms of background and connectivity. What you will receive from us: The flexibility to teach at times that work for you. Our timetable runs 24/7 on every day of the year. World-renowned teacher training to become the best teacher you can be - which is paid! Get paid up to 15 GBP for an hour's teaching Class materials that are complete and road tested, minimising preparation time Most teachers teach between 10 and 20 hours a week but it's up to you 24-hour support from our teaching and customer support teams Process: Complete your application by Friday 19 August 2022. The earlier you apply, the earlier you can start teaching if successful. Shortlisted candidates will be invited to complete a pre-recorded video interview and will have the opportunity to ask any questions about the role via email. As soon as you've accepted you can start our online teacher onboarding and pre-appointment screening Once that's done you can join our international teaching team and start teaching. Please note the following: When completing the application form, our recruitment system will ask for country preferences (where you would like to work). As this is a home-based role please select your existing country of residence (UK, Australia or Canada). Successful applicants will not be employed directly by the British Council. Individuals will be engaged on freelance contracts by our local payroll partner in each country. Introductions to the payroll partners and any subsequent engagement will be managed by Comensura, our outsourced recruitment partner in the UK. A connected and trusted UK in a more connected and trusted world. Equality Statement The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Aug 01, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. English Online Teacher - contract Based in the UK or Australia Immediate and flexible start dates (on successful screening completion) This is an opportunity to teach the British Council's flagship 100% online learning product for Adults - English Online. English Online is aimed at adults learning English worldwide, who are absolutely committed to improving their English. Classes are designed around real-life topics and students undertake practical language tasks in group and private classes. It offers a flexible timetable, personalised learning paths and globally connected classrooms. We're looking to build our international Teacher team to teach an 'always on', 24/7 timetable. As well as providing an outstanding learning experience for our students, you'll play a key role in helping us develop the product. We're a fast-moving global business so you should be able to adapt quickly and enjoy trying out new innovations in online teaching. At present, we are only accepting applications from individuals who currently reside in the UK, Australia or Canada. However, we intend to broaden this to applicants who are resident in other countries soon. Essential skills, experience and qualification required: Cambridge CELTA or Trinity cert TESOL Full mastery of English equivalent to C2 / IELTS Band 9 Equivalent to 2years post-certificate, i.e. CELTA/Trinity cert TESOL or equivalent, teaching experience Minimum of 2 years experience in teaching Adults online in either group or private class format Experience in teaching General English, Business English and IELTS preparation Right to work in UK, Australia or Canada Desirable Requirements: Cambridge DELTA/Trinity DipTESOL Experience teaching multi-lingual groups All our classes are taught on Zoom so you will need high-speed internet connection, a camera and headset. You will be required to teach from a location that provides a professional classroom experience both in terms of background and connectivity. What you will receive from us: The flexibility to teach at times that work for you. Our timetable runs 24/7 on every day of the year. World-renowned teacher training to become the best teacher you can be - which is paid! Get paid up to 15 GBP for an hour's teaching Class materials that are complete and road tested, minimising preparation time Most teachers teach between 10 and 20 hours a week but it's up to you 24-hour support from our teaching and customer support teams Process: Complete your application by Friday 19 August 2022. The earlier you apply, the earlier you can start teaching if successful. Shortlisted candidates will be invited to complete a pre-recorded video interview and will have the opportunity to ask any questions about the role via email. As soon as you've accepted you can start our online teacher onboarding and pre-appointment screening Once that's done you can join our international teaching team and start teaching. Please note the following: When completing the application form, our recruitment system will ask for country preferences (where you would like to work). As this is a home-based role please select your existing country of residence (UK, Australia or Canada). Successful applicants will not be employed directly by the British Council. Individuals will be engaged on freelance contracts by our local payroll partner in each country. Introductions to the payroll partners and any subsequent engagement will be managed by Comensura, our outsourced recruitment partner in the UK. A connected and trusted UK in a more connected and trusted world. Equality Statement The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process. The British Council iscommitted to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children. If you have any problems with your application please email Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.