REED Talent Solutions

61 job(s) at REED Talent Solutions

REED Talent Solutions
Jul 23, 2026
Contractor
Contingent Investigator - General Banking Financial Ombudsman Service Fully Remote (UK only) At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people's lives. We're looking for experienced Investigators with a background in general banking complaints to join us on a contingent basis. This is a home-based contracting role where you'll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. What you'll be doing Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions Managing your own caseload, progressing cases efficiently while maintaining quality standards Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they're difficult) Producing clear, structured free-hand written decision outcomes that explain your reasoning Managing and prioritising your own caseload to meet objectives, quality standards and deadlines This is hands-on investigative work, not template-driven or process-only complaint handling Training and support A structured remote training and accreditation programme is provided at the start of the assignment, designed to align you to the Financial Ombudsman Service decision-making frameworks and quality expectations Ongoing support includes: Team managers and mentors Case clinics for complex decisions Clear performance expectations and feedback What we're looking for Proven experience investigating and resolving complaints, with full accountability for decision making Strong knowledge of general banking products and complaints (e.g. current accounts, savings, direct debits overdrafts, associated customer disputes and service-related issues) Experience working in a target-driven environment, consistently delivering against productivity and quality expectations Able to get up to speed quickly, work independently, and take ownership of delivering outcomes from an early stage Strong judgement and confidence in decision making, with the ability to make fair, evidence-based decisions without reliance on close supervision Resilience and focus, maintaining quality and professionalism when handling high volumes of complex or emotionally sensitive cases Clear and structured communication, able to produce well-reasoned, evidence-based written decisions independently, and explain outcomes confidently to both customers and businesses Ability to manage competing priorities, stay organised, and deliver outcomes whilst balancing quality with pace This role is not suitable for candidates whose recent experience is predominantly PPI-based Assignment details Home-based for the full 12-month assignment and must be carried out from the UK. Day rate: £210 per day (Umbrella) during training/accreditation, increasing to £260 per day after accreditation. Inside IR35. You'll need to provide your own equipment (e.g., laptop), have fast, secure internet connection (minimum 70mbps), and an appropriate, distraction free, home working environment. Start date: 21st September 2026 Interview process: Psychometric Testing, Reed interview, Final Interview with Financial Ombudsman Service Why Experienced Contractors Choose Financial Ombudsman Service Work that has real public impact Clear standards and consistency Fully remote working, UK-based Long-term contract stability Strong professional credibility on your CV Apply If your experience aligns, please submit your most up to date CV clearly outlining: General Banking products you've worked with Complaint types you've investigated Your level of decision-making responsibility
REED Talent Solutions Selby, Yorkshire
Jul 23, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities Then consider the role of a Recruitment Manager at Reed in Partnership in Selby! Please note, internal applications for this role close on 8th May 2026. Who we are: Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
REED Talent Solutions Bedford, Bedfordshire
Jul 23, 2026
Full time
What You'll Be Doing The Relationship Manager (Guidance & Education Systems) will report directly to Strategic Partnerships Lead and will be responsible for: Manage a defined portfolio of Guidance and Education System partner relationships, developing proportionate partnership and engagement plans that deepen participation, increase uptake of learning opportunities and deliver shared outcomes. Build trusted relationships with partner contacts and wider stakeholders, understanding their operating context, priorities and constraints so that engagement is tailored, relevant and value-adding. Maintain strong understanding of relevant partner sectors, such as housing, welfare or health, alongside awareness of relevant policy levers, commissioning, practice and delivery developments, so that engagement is responsive to partner priorities, emerging opportunities and barriers. Provide ongoing, in-depth partner support and guidance, helping organisations identify opportunities to strengthen services, improve delivery and embed good money guidance into existing services. Work with the Senior Relationship Manager to support portfolio planning, segmentation and prioritisation, ensuring engagement is focused where it can deliver the greatest reach, quality improvement and impact. Ensure partners are aware of and engaged with relevant learning opportunities, positioning offers to sector needs and partner maturity and proactively driving uptake. Represent MaPS and the Guidance and Education System at partner meetings and relevant events, identifying opportunities to extend reach through new partnerships and increased engagement. Capture, synthesise and report partner insight and feedback, including barriers, emerging needs, good practice and opportunities for improvement, to inform programme development, sector propositions and continuous improvement. Track portfolio activity and progress, using data, feedback and management information to inform priorities, monitor engagement and support evidence-based decision-making. Contribute to a joined-up approach to partner management by working closely with the Senior Relationship Manager, UK Partnerships team and internal colleagues to coordinate activity, manage risks and support effective partner journeys. Role-model MaPS values of caring, connecting and transforming in all partner interactions, building trusting relationships and collaborating across teams to deliver positive outcomes. What You'll Bring To be successful in this role, you'll need: Essential Strong partnership and relationship management capability, with experience of managing external relationships, developing engagement plans, influencing stakeholders and securing sustained commitment to shared outcomes. Experience managing a defined portfolio autonomously, prioritising activity, maintaining momentum, tracking progress and escalating risks or issues appropriately. Strong understanding of relevant partner sectors and organisation types, including public, private and/or third sector contexts, with awareness of relevant policy levers and the ability to tailor engagement and support to different partner models, incentives and constraints. Experience using insight, feedback and management information to inform priorities, monitor engagement, improve partner outcomes and support evidence-based decision-making. Excellent communication, facilitation and matrix-working skills, with confidence engaging external stakeholders, adapting messages for different sector audiences and working across internal teams to deliver specialist, value adding support. Desirable Experience within financial capability, financial wellbeing or money guidance, with an understanding of how partnership approaches can drive improved reach and impact. Experience working across complex, multi-stakeholder systems, such as public services, health, local & central government. Our Recruitment Process We keep things simple, fair, and transparent: Stage 1: Please submit your CV alongside a supporting statement of no more than 500 words highlighting your reason for applying for the role. This will be assessed by one of our Talent team. Stage 2: If successful at Application review, you will be invited to book in for a Telephone Interview (up to 30 mins) Stage 3: Final stage interview with the hiring panel consisting of a presentation followed by a competency based interview.Everything we do aligns with the Civil Service Commission's Recruitment Principles. About Us MaPS is based in bright, modern offices in Bedford, and we're here to help people across the UK feel more confident and informed about their money.Our values guide how we work together: Caring - for colleagues and the communities we support Connecting - building supportive, positive relationships Transforming - creating impact that truly matters We're proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women's health, men's health and ethnicity groups - and we welcome applications from all backgrounds. What We Offer 30 days' annual leave plus bank holidays Pension (2:1 matched contribution up to 10%) Season ticket loan Cycle to work scheme (up to £3,000) Subsidised eye tests & flu jabs Life assurance EAP Assist & Life Enhanced family and sick pay 2 paid volunteering days Recognition scheme Retail discounts portal Flexible Working We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance
REED Talent Solutions
Jul 23, 2026
Full time
Ready for Your Next Career Move? We're looking for an experienced Senior Business Development Manager - Advanced Manufacturing to join the West Midlands Growth Company (WMGC) at an exciting time of regional growth and opportunity. If you're confident engaging senior stakeholders, passionate about the future of advanced manufacturing, and thrive on identifying and securing high-value investment opportunities, this is your chance to make a real impact. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity! The Role As a Senior Business Development Manager - Advanced Manufacturing, you will play a pivotal role in attracting and securing high-value inward investment into the West Midlands. You'll lead engagement with global and domestic manufacturing businesses, promoting the region as a premier destination for advanced manufacturing growth. Covering a range of sub-sectors, you'll combine sector expertise, commercial acumen, and relationship management skills to generate investment opportunities and strengthen the region's manufacturing ecosystem. Your work will directly contribute to job creation, innovation, and the global competitiveness of the West Midlands. What You'll Be Doing Leading the development and delivery of investment strategies across key Advanced Manufacturing sub-sectors. Translating regional strengths into compelling value propositions to attract job-creating investment from both domestic and international markets. Using market insight, economic trends, and sector intelligence to identify and engage high-value investment opportunities. Driving lead generation and managing a pipeline of inward investment projects, delivering measurable outcomes including job creation and capital investment. Managing relationships with strategic manufacturing businesses in the region to support retention, expansion, and long-term growth. Building strong networks with industry intermediaries, including trade bodies, consultants, and government stakeholders such as the Department for Business & Trade. Collaborating with local authorities, universities, and private sector partners to strengthen the regional manufacturing ecosystem. Supporting wider inward investment activity and contributing sector expertise across WMGC teams. Representing the organisation at a senior level, delivering macro-level pitches and promoting the West Midlands offer globally. Identifying commercial and revenue-generating opportunities for partner organisations. Mentoring colleagues and helping to build Advanced Manufacturing knowledge across the wider team. Using CRM systems effectively to track activity, refine strategies, and maximise impact. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional development, ideally within manufacturing or technical disciplines. Experience mentoring or coaching others within a team environment. Strong strategic thinking and creativity when addressing investment or growth challenges. Why You'll Love Working Here 26 days holiday Company pension scheme including life assurance Hybrid working with 2 days in the office Cycle to work Simple Health employee membership scheme Equal Opportunities Statement We're an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We're committed to creating an inclusive environment where everyone can thrive.
REED Talent Solutions Bedford, Bedfordshire
Jul 23, 2026
Full time
Brand Manager£53,000 per annum Bedford12 Month Fixed Term Contract Hybrid Working Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Brand Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team. Why This Role Matters The role combines brand management with practical delivery and brand governance responsibilities. This includes implementation of a new visual identity for one of our key services INS: , :INS DEL: :DEL brand guardianship, internal approvals, management of brand assets and guidelines, intellectual property and trademark management, brand architecture development and ensuring consistent implementation of brand messaging across all media and channels. The Brand Manager will also support the embedding of a Digital Asset Management (DAM) system to improve access to brand guidance, templates and assets across the organisation and agency partners. This role is key to building knowledge of, trust in, and affinity with, our brand, so that people know where to go when they need help with money.Key responsibilities: Act as a key guardian of the MaPS (corporate) and MoneyHelper (consumer) brands, ensuring consistent and effective application of brand guidelines across all communications, products, campaigns and channels. Lead the roll out of a new visual identity for our Money Guiders programme branding Work closely with internal design teams and external creative agencies to develop, evolve and maintain brand guidelines and visual identity systems across print, digital, social, video and emerging media. Support the roll-out of a new brand strategy for MoneyHelper Manage and oversee internal brand approval processes, ensuring communications and creative outputs meet agreed brand standards and strategic objectives. Help to embed and manage the organisation's Digital Asset Management (DAM) system, ensuring teams and agency partners understand how to access and use brand assets, templates and guidance correctly. Manage intellectual property and trademark activity relating to our brands, including supporting trademark applications, monitoring usage and identifying potential brand or trademark infringements. Support naming development for new products, services, campaigns and propositions, including early stage evaluation and governance processes. Help to develop and refine key messaging frameworks and ensure they are consistently applied across communications, campaigns and channels.
REED Talent Solutions
Jul 22, 2026
Full time
Key Responsibilities: Sourcing and contracting of new business and management of incremental growth from existing business. Tele-sales calls to existing and potential exhibitors in order to meet and beat sales revenue targets across a portfolio of brands. Developing and maintaining excellent relationships with exhibitors, sponsors, and the rest of the show team. Personal high sales behaviours demonstrated on Salesforce. Ability to vet/be selective and source appropriate new exhibitors that fit with the brand values of the events and target audience. Understand and support the Sales Manager with the management and curation of the floor plan in conjunction with the Sales and Operations Team. Keeping abreast of market developments and identifying and researching new clients. Handling enquiries by phone, email and producing/sending mailings and general office correspondence. Liaising with the whole show team including Marketing, Operations and Finance teams as required. Resolving exhibitor conflicts both in the office and on-site. Maintaining key customer care objectives. Ensuring that all sales administration is completed to a high and accurate standard in a timely manner including managing and reporting on regular sales pipelines. Acting as a support to the sales effort including other sales staff. Attending industry functions when required (including occasional weekends) and visiting relevant UK and international based exhibitions. Visiting clients when necessary/appropriate with other team members. Liaising with the Finance department to assist in deposit collection where necessary. Representing Clarion Events in a professional manner. Knowledge, Skills & Behaviours: Solid and proven results/experience as a Sales Executive. Experience within consumer exhibitions is desirable. Demonstrates a clear understanding of events and the sales process required to contract exhibitors. Experience using Salesforce or a similar CRM. Ability to work calmly under pressure with a consistently high level of output. Acknowledges the benefits of face-to-face customer engagement (the bedrock of exhibition sales). Demonstrates a hardworking and conscientious approach to sales, with a keen eye for detail. Is proficient in Word, Excel, and PowerPoint. Excellent written and verbal communication skills. Works well under positive direction with the ability to self-motivate. Creative and positive approach to problem solving. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ( Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. Benefits 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc. Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Wellbeing Library (MYNDUP) Mentoring Programme Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees Our Values PASSION We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows. CARE We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our cus
REED Talent Solutions
Jul 22, 2026
Full time
Key Responsibilities: Conduct telesales calls and meetings with existing and prospective sponsors to achieve and exceed sales revenue targets. Strong administrative and account management. Personal high sales behaviours demonstrated, with experience desirable in Salesforce or a similar CRM, having built and managed a pipeline. Developing and maintaining excellent relationships with exhibitors, sponsors, partners, and the internal sales team. Keeping abreast of market developments and identifying and researching new clients. Act as a highly driven, ambitious new business hunter, proactively identifying, generating and converting new sales opportunities. Ensuring that all sales administration is completed to a high standard in a timely manner. Floorplan management with a high level of accuracy required. Attend competitor shows to find new exhibitors, as well as maintain existing relationships with accounts. Knowledge, Skills & Behaviours: Experience as a Sales Executive is desirable. Able to demonstrate a clear understanding of events and the sales process to contract exhibitors. Experience using a CRM system, such as Salesforce, is desirable. Ability to work calmly to a consistent high-level of output, when busy and under pressure. Demonstrates a hardworking and conscientious approach to sales, with a keen eye for detail. Proficient in Word, Excel. Excellent written and verbal communication skills. Self-motivated with a creative approach to problem solving Resilient, motivated and a starter/finisher, with keen eye for detail are essential. Highly organised with excellent time management skills. Mature and reliable - a team player. Easily adaptable to changing markets & situations. Enthusiastic & confident with a problem-solving approach to tasks. Positive attitude and passion for delivering results-driven campaigns. Creative and imaginative. Commercially minded and motivated to succeed. The ability to articulate and be naturally persuasive. Ability to work under pressure. Excellent communicator - great verbal and written communications skills that can translate complex data/technology in a simple way to a range of stakeholders. Must be able to travel when needed. An interest in Africa's energy and infrastructure sector and a strong willingness to learn about the sector. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ( Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. Benefits 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc. Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Wellbeing Library (MYNDUP) Mentoring Programme Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees Our Values PASSION We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows. CARE We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome. IMAGINATION Everything is possible. We constantly challenge the status quo and create amazing ex
REED Talent Solutions Southam, Warwickshire
May 29, 2026
Full time
Job Description for Supply Chain Coordinator Ready to make a real difference in your next role? We have an exciting opportunity for a motivated and detail-focused individual to join our Defence Munitions team as a Supply Chain Coordinator, supporting the delivery of essential equipment to the UK's Armed Forces. As part of the Central Demand Cell, you'll play a key role in ensuring the right equipment is delivered to the right place, at the right time. This is a varied and fast-paced position where accuracy, organisation, and teamwork are critical to success. You'll be responsible for managing data and inventory across our systems, processing stock movements, and supporting supply chain operations that directly impact frontline capability. Using a range of logistics systems, you will help ensure the smooth flow of goods across Defence Munitions sites. Our Defence Munitions team works in close partnership with all the NAD Logistics and Support Teams and front-line commands to ensure that UK Armed Forces personnel have the right equipment, at the right place, at the right time. As a vital part of the wider MOD supply network, we play a key role in supporting and delivering essential capabilities. This includes a broad range of munitions from small arms ammunition and flares through to complex, high-calibre and guided weapon systems all critical to operational effectiveness. This is more than just a supply chain role, it's an opportunity to contribute to something bigger. You'll be part of a team that plays a vital role in supporting Defence operations, while building valuable skills and experience in a structured and rewarding environment. This role operates Monday to Friday, with access to a flexitime system. There is also an optional on-call rota with additional financial incentive. Occasional travel to other DM sites may be required to support business activities. Please note, applicants must have lived in the UK for the past five years and be eligible to obtain Security Clearance. What you'll be doing Manage and monitor inventory levels to support demand forecasting. Accurately process stock receipts, issues, and internal transfers. Maintain and update item and data records to ensure compliance and efficiency. Use IT systems to manage and track supply chain activity. Communicate effectively with stakeholders across Defence and partner teams. Monitor deliveries and proactively address any potential delays. Identify opportunities for improvement and contribute to process enhancements. Escalate complex issues where required, ensuring timely resolution. Person specification To be successful with your application, you'll need to show that you meet the following essential criteria : Lead Criterion - Demonstrates effective customer service skills, with a focus on meeting customer needs and expectations. Well organised, with the ability to manage several tasks at once. Comfortable using IT systems, including tools such as Microsoft Office. Able to communicate clearly and work well with a range of people. In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview: Core Behaviour 1 : Making Effective Decisions - CSBC1 Core Behaviour 2 : Delivering at Pace - CSBC1 Technical Competence 1 : Customer Service - Awareness Level Technical Competence 2 : Making Evidence-Based Decisions - Awareness Level Offered benefits 25 days' annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King's birthday Market-leading average employer pension contribution of 28.97% Annual performance-based bonus and recognition awards Access to specialist training and funded qualifications Support for progression Huge range of discounts Volunteering days Enhanced parental leave schemes Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you're looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you'll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.
REED Talent Solutions Bedford, Bedfordshire
May 28, 2026
Full time
Policy and Propositions Manager £63,000 per annum BedfordFixed Term Contract - 12 Months Hybrid Working Are you passionate about shaping financial policies and guiding customers towards better financial decisions? Join our Money and Pensions Guidance Policy Team as a Policy and Propositions Specialist. In this role, you'll focus on developing and articulating policies that enhance our Money Helper brand, supporting customer financial guidance journeys. You'll systematically scan the market, policy, and regulatory landscape, particularly in areas like savings, investments, life event-related money management, and professional advice. You'll also consider the impact of cross-cutting policies and trends, such as vulnerability, scams, and financial wellbeing. By taking an evidence-based and coherent approach, you'll help deliver key business plan priorities and influence broader market, policy, regulatory, and proposition debates. Additionally, you'll support the design and delivery of the UK strategy for financial wellbeing, working closely with government, financial services, regulators, employers, and the not-for-profit sector. Why This Role Matters The Policy and Proposition Manager will report directly to Senior Policy Manager. In this role, you will be responsible for: Supporting development and implementation of evidence-based financial guidance service design, leading from a policy perspective on projects and working with internal and external stakeholders to develop new propositions. Drawing upon a range of research sources and market intelligence to inform consumer needs for well-rounded money guidance propositions. Establishing and maintaining relationships with external stakeholders across government, regulators and others across industry to further MaPS' strategic goals around financial wellbeing. Working within matrix teams to develop well-evidenced policy propositions to inform new money guidance journeys for consumers and optimise existing journeys to secure better consumer outcomes, particularly for vulnerable consumers. Communicating and representing MaPS' policy positions to government, regulators, financial services and other key stakeholders. Working with colleagues to set out frameworks and KPIs for measuring success on projects and monitoring progress on these goals. Developing clear, evidence-based policy messages on issues of relevance to MaPS, influencing appropriate areas of public policy and engaging with external stakeholders on these where necessary. Articulating the impact of emerging policy and regulation on consumers sharing insights back into the organisation into strategic opportunities to improve consumer outcomes and risks to the wider organisation and sector. Working with communications colleagues to brief MaPS' directors, CEO and Chair on policy positions, project/proposition progress and relationships with external stakeholders. Supporting colleagues on strategic policy projects relating to the UK Strategy for Financial Wellbeing. Ensuring the organisation's values are embedded in the work we do, contributing to organisational initiatives and projects, with a focus on supporting and driving forward cross-organisational work to deliver MaPS' strategic priorities relating to money guidance and fina
REED Talent Solutions Warrington, Cheshire
May 28, 2026
Contractor
Dive Into a Career That Makes a Splash - Join United Utilities. Are you highly organised and detail-oriented? Would you enjoy supporting employees with training requests and resolving system queries? United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for admin-focused, organiser join their team as a Learning and Development Administrator About The Roles In this role, you will manage and coordinate training activities, including booking courses, updating records, and maintaining accurate documentation in SAP LMS and internal systems. You'll handle payments for external training, publish daily calendars, and support employees with training requests and system access. Responsibilities also include ordering goods and services, resolving invoice queries, troubleshooting system issues, and providing data analysis and reports to track KPIs and ensure compliance. What You'll Be Doing Coordinate and manage training bookings across internal and external providers, ensuring timely scheduling and accurate documentation. Maintain and update training records in SAP LMS and internal databases, ensuring compliance and certification validity. Support employees and managers with training requests, system access issues, and account setups for new starters. Process payments and orders for training services and goods through SAP, resolving invoice queries promptly. Publish daily training calendars and reports, tracking KPIs and providing data analysis to support decision-making. Troubleshoot and escalate system issues, maintaining clear documentation and ensuring smooth training operations. What We're Looking For Proven administrative expertise in managing high volumes of training requests and maintaining accurate records. Exceptional organisational skills for scheduling training events, updating calendars, and keeping systems current. Confident IT proficiency, including experience with SAP LMS and other internal platforms (training provided for specific systems). Clear and professional communication skills to support employees, resolve queries, and liaise with managers effectively. Strong attention to detail and analytical ability for accurate data entry, certification tracking, and producing insightful reports. What You Need to Know Hourly Rate- £ 15.64, PAYE, paid weekly one week in arrears Location: Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LP (on site full-time) Start date: 01/06/2026 Assignment type: 6-month Temporary Contract through Reed Talent Solutions, as United Utilities trusted recruitment partner. What Shifts Might You Have Full time hours- 37.5 hours per week, requiring at least 2 days per week onsite. Paid training and ongoing support Monday- Friday, 8:30am - 5pm What Are the Benefits of the Role Free on-site parking for all employees. Free shuttle bus service from Warrington Interchange for convenient commuting. Modern office facilities, including refreshments and working spaces. What's the Next Steps Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, onsite interview with United Utilities, and pre-employment vetting via Reed ahead of your start date Save water, save money. Cut your water and energy bills - search United Utilities Save Water for tips.
REED Talent Solutions
May 27, 2026
Full time
We're looking for an experienced Senior Business Development Manager - Advanced Manufacturing to join the West Midlands Growth Company (WMGC) at an exciting time of regional growth and opportunity.If you're confident engaging senior stakeholders, passionate about the future of advanced manufacturing, and thrive on identifying and securing high-value investment opportunities, this is your chance to make a real impact. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity! The Role As a Senior Business Development Manager - Advanced Manufacturing, you will play a pivotal role in attracting and securing high-value inward investment into the West Midlands.You'll lead engagement with global and domestic manufacturing businesses, promoting the region as a premier destination for advanced manufacturing growth. Covering a range of sub-sectors, you'll combine sector expertise, commercial acumen, and relationship management skills to generate investment opportunities and strengthen the region's manufacturing ecosystem.Your work will directly contribute to job creation, innovation, and the global competitiveness of the West Midlands. What You'll Be Doing Leading the development and delivery of investment strategies across key Advanced Manufacturing sub-sectors. Translating regional strengths into compelling value propositions to attract job-creating investment from both domestic and international markets. Using market insight, economic trends, and sector intelligence to identify and engage high-value investment opportunities. Driving lead generation and managing a pipeline of inward investment projects, delivering measurable outcomes including job creation and capital investment. Managing relationships with strategic manufacturing businesses in the region to support retention, expansion, and long-term growth. Building strong networks with industry intermediaries, including trade bodies, consultants, and government stakeholders such as the Department for Business & Trade. Collaborating with local authorities, universities, and private sector partners to strengthen the regional manufacturing ecosystem. Supporting wider inward investment activity and contributing sector expertise across WMGC teams. Representing the organisation at a senior level, delivering macro-level pitches and promoting the West Midlands offer globally. Identifying commercial and revenue-generating opportunities for partner organisations. Mentoring colleagues and helping to build Advanced Manufacturing knowledge across the wider team. Using CRM systems effectively to track activity, refine strategies, and maximise impact. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional development, ideally within manufacturing or technical disciplines. Experience mentoring or coaching others within a team environment. Strong strategic thinking and creativity when addressing investment or growth challenges. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional
REED Talent Solutions Colchester, Essex
May 27, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership! Please note, internal applications for this role close on 29/05/2026 Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
REED Talent Solutions Southend-on-sea, Essex
May 27, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership! Please note, internal applications for this role close on 29/05/2026. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma & GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
REED Talent Solutions Workington, Cumbria
May 26, 2026
Full time
Test Centre Associate Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate - Workingtonat Reed in Partnership! Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK. Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA. What is the role about? You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Your day-to-day responsibilities will include: Providing a high level of customer service Checking candidates ID documents and booking them in on the system Ensuring the integrity and security of tests are maintained Supervision and invigilation of tests Explaining the test process to candidates and supporting with other queries Reviewing tests and test centre scheduled Performing daily test centre opening and closing procedures Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion Handling and reporting incidents that could impact candidate testing Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from: Mornings - 8.30am to 1pm/2pm Afternoons - 12.30pm/1pm to 5.30pm/6.30pm Full day - 8.30am to 5.30pm/6.30pm Evenings - 4.30pm/5pm to 8.30pm/9.30pm Afternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm This Workington Theory Test Centre usually opens three days per week subject to demand. Operating days are usually Monday, Wednesday and Saturday subject to demand. The ideal candidate must be available on all operating days. What's in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. To be successful in this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities Experience in working with diverse customer groups Excellent judgement and decision-making skills Flexibility in working hours and days, including evenings and Saturday The ability to remain calm and deal with confrontational candidates in a professional manner Please note that the deadline for internal applicants for this role is 2nd June 2026 Diversity and Inclusion
REED Talent Solutions Preston, Lancashire
May 26, 2026
Full time
Test Centre Associate Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate - Preston at Reed in Partnership! Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK. Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA. What is the role about? You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Your day-to-day responsibilities will include: Providing a high level of customer service Checking candidates ID documents and booking them in on the system Ensuring the integrity and security of tests are maintained Supervision and invigilation of tests Explaining the test process to candidates and supporting with other queries Reviewing tests and test centre scheduled Performing daily test centre opening and closing procedures Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion Handling and reporting incidents that could impact candidate testing Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from: Mornings - 8.30am to 1pm/2pm Afternoons - 12.30pm/1pm to 5.30pm/6.30pm Full day - 8.30am to 5.30pm/6.30pm Evenings - 4.30pm/5pm to 8.30pm/9.30pm Afternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm The Preston site usually opens four to five days per week subject to demand. Main operating days are usually Monday to Thursday with occasional Saturdays. The ideal candidate needs to be fully flexible to pick up shifts across all operating days, evenings and weekends. What's in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. To be successful in this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities Experience in working with diverse customer groups Excellent judgment and decision-making skills Flexibility in working hours and days, including evenings and Saturday The ability to remain calm and deal with confrontational candidates in a professional manner Please note that the deadline for internal applicants for this role is2nd June 2026 Diversity and Inclusion
REED Talent Solutions Coventry, Warwickshire
May 26, 2026
Seasonal
From Pipelines to Possibilities - Make Your Mark with Cadent We are looking for organised, detail-driven, and customer-focused individuals to join Cadent as a Planning & Scheduling Support Administrator within the Customer Operations team. In this role, you will support the scheduling team with a wide range of administrative tasks, helping to ensure that work is planned, coordinated, and delivered efficiently. This is a busy, fast-paced position with a consistent workload, where strong organisational skills and the ability to manage queries and stakeholder communication are key. This is a fantastic opportunity for someone with planning, scheduling, or administrative experience-ideally within utilities, but this is not essential-to build their career within one of the UK's leading energy networks. How Cadent Powers Britain Cadent is shaping the future of UK energy. With a clear roadmap to support the UK government's net zero targets by 2050, Cadent is driving innovation and creating a cleaner, greener future for over 11 million customers. Join Cadent and be part of something big. How You'll Make an Impact In this role, you'll play a key part in supporting operational delivery through planning and coordination. Your responsibilities will include: Supporting the scheduling team with day-to-day administrative tasks Creating and maintaining work orders and scheduling records Managing a high volume of emails, queries, and requests Liaising with internal teams, stakeholders, and customers Handling both inbound and outbound calls to support scheduling activities Coordinating work across teams to ensure priorities are met Maintaining accurate data across systems to support effective planning Assisting in resolving queries and ensuring a smooth customer experience Supporting operational delivery through efficient planning and organisation What Skills Do You Need? Experience in scheduling, planning, or administrative roles (utilities experience desirable but not essential) Strong administrative skills with the ability to manage a high and consistent workload Excellent customer service skills and experience handling queries Strong communication skills (written and verbal), including phone-based interactions High attention to detail and accuracy Ability to manage multiple tasks and priorities in a fast-paced environment Strong IT skills, including Microsoft Office and experience with systems (e.g. SAP or similar) Confidence liaising with a variety of stakeholders A proactive, organised, and team-oriented approach How It All Comes Together Pay rate: £13.53 per hour (PAYE, paid weekly) Assignment duration: 6 months (potential to extend or become permanent) Start date: ASAP Location: Pilot Way, Ansty Park, Coventry, West Midlands, CV7 9JU Working pattern: Hybrid - onsite training, then office attendance once per month Contracted hours: 37 hours per week, Monday to Friday 8am - 4pm How This Role Benefits You Don't meet every single requirement listed? Cadent would still love to hear from you. Cadent Gas values understanding, learning, and celebrating differences. They are an equitable and diverse employer, fostering an inclusive and accessible working environment for all. Recognised Disability Confident employer Inclusive employee communities Full training and on-the-job support Opportunity to build experience within a major UK infrastructure organisation Hybrid working after training Free onsite parking How to Take the Next Step If you're interested in this opportunity, please apply today with your updated CV. A member of the Reed team will be in touch to guide you through the next steps, including a telephone interview, client interview, and pre-employment checks. Be part of something big. Help keep Britain connected.
REED Talent Solutions Lowestoft, Suffolk
May 24, 2026
Full time
Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate - Lowestoft at Reed in Partnership! Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK. Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA. What is the role about? You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Your day-to-day responsibilities will include: Providing a high level of customer service Checking candidates ID documents and booking them in on the system Ensuring the integrity and security of tests are maintained Supervision and invigilation of tests Explaining the test process to candidates and supporting with other queries Reviewing tests and test centre scheduled Performing daily test centre opening and closing procedures Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion Handling and reporting incidents that could impact candidate testing Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from: Mornings - 8.30am to 1pm/2pm Afternoons - 12.30pm/1pm to 5.30pm/6.30pm Full day - 8.30am to 5.30pm/6.30pm Evenings - 4.30pm/5pm to 8.30pm/9.30pm Afternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm TheLowestoft Theory Test Centre usually opens 2 to 3 days per week subject to demand. Main operating days are usually Tuesday and Thursdays with the occasional Saturdays. The ideal candidate will be fully flexible to pick up shifts across all operating days, evenings and weekends. What's in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. To be successful in this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities Experience in working with diverse customer groups Excellent judgement and decision-making skills Flexibility in working hours and days, including evenings and Saturday The ability to remain calm and deal with confrontational candidates in a professional manner Please note that the deadline for internal applicants for this role is 18th May 2026 Diversity and Inclusion
REED Talent Solutions Sheffield, Yorkshire
May 22, 2026
Contractor
Angard Staffing is the dedicated provider of agency support staff for Royal Mail's HR services centre based in Sheffield. Due to an increase in workload volumes, we are looking for candidates with great attention to detail, excellent administration, and communication skills to join our inclusive and friendly team on a temporary basis.Job Details:• Role: Pensions Administrator• Location: Royal Mail, Pond Street, Sheffield, S98 6HR (Hybrid - 2 to 3 days per week in the office)• Start Date: Immediate• Pay Rate: £12.79 per hour• Contract: Temporary (12 weeks, with potential extension for this to be extended)• Hours: Around 37.5 hours per week, between 9am - 5pm (some flexibility with this) Job purpose This role is responsible for supporting the retirement team by processing pension cases and ensuring members' pensions are accurately and efficiently put into payment. The individual will play a key part in delivering a smooth transition for retiring members by managing the necessary administrative tasks, maintaining high attention to detail, and upholding service standards throughout the process. Key accountabilities Calculate and process members' benefits based on their entitlements under the rules of the Royal Mail Pension Plan Communicate member pension entitlements and resolve member queries To deliver the product to agreed service and quality standards, in accordance with Plan rules and HRS service specification To play a full part in developing and delivering continuous improvement activities in accordance with our PASA Gold Standard and Continuous Improvement frameworks. To take responsibility for own personal and professional development To ensure that own technical knowledge remains up to date to enable continued delivery of an excellent service. To develop and maintain positive, effective and professional working relationships with customers, clients, stakeholders and Royal Mail colleagues, delivering consistently excellent value-added service Undertake work in different teams within the Pension Service Centre according to business need, including Activations, Bereavements, s, Additional Benefits, Payroll, Plan Finance and Pensions Data Management. Key knowledge, skills, experience Ability to prioritise and manage own workload Strong English Language and Mathematics skills Proven experience of delivering a professional, customer focussed service Demonstrably strong written and verbal communication skills A track record of working flexibly to ensure that customer requirements are delivered In-depth knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Proven planning and organisational skills, including experience of delivering to demanding timescales Effective problem-solving ability Well-developed analytical and reporting skills To exhibit behaviours that exceeds our customer's expectations
REED Talent Solutions Hull, Yorkshire
May 22, 2026
Full time
Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate - Hull at Reed in Partnership! Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK. Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA. What is the role about? You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Your day-to-day responsibilities will include: Providing a high level of customer service Checking candidates ID documents and booking them in on the system Ensuring the integrity and security of tests are maintained Supervision and invigilation of tests Explaining the test process to candidates and supporting with other queries Reviewing tests and test centre scheduled Performing daily test centre opening and closing procedures Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion Handling and reporting incidents that could impact candidate testing Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from: Mornings - 8.30am to 1pm/2pm Afternoons - 12.30pm/1pm to 5.30pm/6.30pm Full day - 8.30am to 5.30pm/6.30pm Evenings - 4.30pm/5pm to 8.30pm/9.30pm Afternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm The Hull Theory Test Centre usually opens three to five days per week subject to demand. Main operating days are usually Monday to Saturday. The ideal candidate will be fully flexible to pick up shifts across all operating days, specifically evenings and weekends. What's in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. To be successful in this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities Experience in working with diverse customer groups Excellent judgement and decision-making skills Flexibility in working hours and days, including evenings and Saturday The ability to remain calm and deal with confrontational candidates in a professional manner Please note that the deadline for internal applicants for this role is 22nd May 2026 Diversity and Inclusion
REED Talent Solutions Warrington, Cheshire
May 22, 2026
Contractor
Dive Into a Career That Makes a Splash - Join United Utilities. Are you highly organised and detail-oriented? Would you enjoy supporting employees with training requests and resolving system queries? United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for admin-focused, organiser join their team as a Learning and Development Administrator About The Roles In this role, you will manage and coordinate training activities, including booking courses, updating records, and maintaining accurate documentation in SAP LMS and internal systems. You'll handle payments for external training, publish daily calendars, and support employees with training requests and system access. Responsibilities also include ordering goods and services, resolving invoice queries, troubleshooting system issues, and providing data analysis and reports to track KPIs and ensure compliance. What You'll Be Doing Coordinate and manage training bookings across internal and external providers, ensuring timely scheduling and accurate documentation. Maintain and update training records in SAP LMS and internal databases, ensuring compliance and certification validity. Support employees and managers with training requests, system access issues, and account setups for new starters. Process payments and orders for training services and goods through SAP, resolving invoice queries promptly. Publish daily training calendars and reports, tracking KPIs and providing data analysis to support decision-making. Troubleshoot and escalate system issues, maintaining clear documentation and ensuring smooth training operations. What We're Looking For Proven administrative expertise in managing high volumes of training requests and maintaining accurate records. Exceptional organisational skills for scheduling training events, updating calendars, and keeping systems current. Confident IT proficiency, including experience with SAP LMS and other internal platforms (training provided for specific systems). Clear and professional communication skills to support employees, resolve queries, and liaise with managers effectively. Strong attention to detail and analytical ability for accurate data entry, certification tracking, and producing insightful reports. What You Need to Know Hourly Rate- £ 15.64, PAYE, paid weekly one week in arrears Location: Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LP (on site full-time) Start date: 01/06/2026 Assignment type: 6-month Temporary Contract through Reed Talent Solutions, as United Utilities trusted recruitment partner. What Shifts Might You Have Full time hours- 37.5 hours per week, requiring at least 2 days per week onsite. Paid training and ongoing support Monday- Friday, 8:30am - 5pm What Are the Benefits of the Role Free on-site parking for all employees. Free shuttle bus service from Warrington Interchange for convenient commuting. Modern office facilities, including refreshments and working spaces. What's the Next Steps Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, onsite interview with United Utilities, and pre-employment vetting via Reed ahead of your start date Save water, save money. Cut your water and energy bills - search United Utilities Save Water for tips.