REED Talent Solutions

Angard Staffing is the dedicated provider of temporary staffing solutions to Royal Mail Group. Due to increased operational demand, we are recruiting for a CPC Peak Support Manager to join the Central Postal Control (CPC) team based in London. The role The CPC team provides a leadership response to actual or potential threats to Royal Mail Group operations on a 24/7/365 basis, prioritising the safety and security of people and ensuring the continued movement of mail across the network. As a CPC Peak Support Manager, you will focus on operational incidents, vehicle breakdowns, network disruptions and capacity management, ensuring operational continuity through effective decision making, communication and stakeholder engagement. This role requires the ability to work under pressure, respond to issues in real time and coordinate solutions across multiple operational teams. Role: CPC Peak Support Manager Location: CPC, Mount Pleasant Mail Centre, Farringdon Road, London, EC1A 1BB Start Date: 02/11/2026 Pay Rate: Day Shift: £19.62ph / Night Shift: £24.70ph Contract: Temporary Peak Assignment Hours: 18:00 - 06:00, Monday to Sunday, working a rotating shift pattern of 4 days on / 3 days off, followed by 3 days on / 4 days off. Key accountabilities Manage vehicle breakdown incidents, including mail recovery and communication with affected parties. Develop operational solutions to manage fluctuations in mail volumes and protect service performance. Coordinate ad hoc vehicle requests whilst maximising network capacity and utilisation. Lead responses to operational network issues involving transport providers, contractors and support functions. Provide first-touch responses to operational incidents including security, safety and business continuity events. Ensure all incidents are accurately recorded within CPC systems and appropriate actions are taken. Liaise with internal stakeholders and specialist teams to implement effective operational solutions. Produce reports and provide operational updates as required. Contribute to continuous improvement activities within the CPC team. Promote collaborative working across CPC and wider Royal Mail operational teams. Skills & experience Ability to remain calm and provide a controlled response during high-pressure situations. Strong analytical and decision-making skills, with the ability to make commercial decisions in real time Excellent communication and stakeholder management skills. High level of influencing and collaboration capability. Ability to identify when to take action independently and when to escalate issues appropriately. Strong IT skills, including Microsoft Excel and the ability to learn specialist operational systems. Experience communicating effectively through telephone, Microsoft Teams and email. Understanding of Royal Mail road operations, transport networks or logistics operations is desirable. Experience working successfully within a team environment. Knowledge of CPC processes and systems is advantageous, although full training will be provided. Shift Working CPC operates 24 hours a day, 7 days a week. Whilst this assignment is expected to follow the advertised night shift pattern, flexibility may be required to support operational requirements. This may include occasional changes to shift patterns, weekend working and amended working arrangements where operational circumstances require. Work Environment Fast-paced operational control environment. Collaborative and supportive team culture. Opportunity to contribute directly to the successful operation of Royal Mail's national network. Full training and development support provided. If you thrive in a fast-paced operational environment, enjoy problem solving and have the ability to make decisions under pressure, this could be an excellent opportunity to join the CPC team during our peak period.

HR Data and Reporting Analyst £53,000 per annum Bedford 12-month FTC Hybrid Working Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our HR Data and Reporting Analyst . This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team. Why This Role Matters In this role, you'll have the opportunity to turn complex people data into meaningful insight, delivering accurate reporting and analysis that supports better decision-making across the organisation. You'll play a key role in workforce planning, people metrics, data quality, and HR reporting, helping leaders understand trends, make informed decisions, and shape a positive employee experience. Through your work, you'll provide valuable insights that influence organisational planning, support strategic people initiatives, and drive continuous improvement across our HR function, shaping work that genuinely improves people's financial wellbeing. You'll join a team that's passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access. What You'll Be Doing The HR Data and Reporting Analyst will report directly to Senior Data Analyst and System Lead and will be responsible for: Maintaining the integrity, accuracy and quality of HR data, investigating and resolving data issues and supporting continuous improvement in data processes. Working with HR data from multiple sources to validate, reconcile, cleanse and maintain accurate workforce information for operational and reporting purposes. Supporting the maintenance of workforce data within HR systems, including data updates, audits and resolving discrepancies. Producing accurate regular and ad-hoc HR reports, dashboards and people metrics to support decision-making across the organisation. Collaborating across HR and the wider business to understand requirements, resolve data issues, improve data processes, and enhance the organisation's use of workforce information. Analysing workforce data and trends, identifying meaningful insights and supporting workforce planning and people initiatives. Translating complex workforce data into clear, actionable information for HR colleagues and wider stakeholders. What You'll Bring To be successful in this role, you'll need: Strong experience working with HR data and systems, with a good understanding of how data is captured, maintained and used across HR processes. Strong Excel and data manipulation skills, with practical experience cleaning, matching, validating and reconciling large datasets. Excellent attention to detail and a strong focus on data accuracy, with an investigative approach and natural curiosity when identifying and resolving issues. Experience of working with data from multiple sources and translating workforce data into meaningful analysis, trends and actionable insight. Excellent communication and stakeholder management skills, including the ability to explain data and technical issues clearly to non-technical colleagues. Working knowledge of data analysis and reporting tools, with Power Query and Power BI being highly desirable. Our Recruitment Process We keep things simple, fair, and transparent: Step 1: CV Submission Applications open: 28 th October 2026 I Closing date: 11 th November 2026 Please submit your most up-to-date CV, highlighting your skills and experience that align with the job specifications. Step 2: Telephone Interview Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team. This is an opportunity to discuss your experience in more detail and learn more about the role. Step 3: Final Stage Interview Scheduled for: 23 rd November 2026 - 24 th November 2026 (Dates subject to change) Shortlisted candidates will be invited to attend a final interview via Teams. Interviews will last 1 hour and will be conducted by a panel of three. The interview will include a pre-set task and competency-based questions to assess your skills, behaviours, and alignment with the role. Everything we do aligns with the Civil Service Commission's Recruitment Principles. Our Recruitment Process We keep things simple, fair, and transparent: Step 1: CV Submission Applications open: 28 th October 2026 I Closing date: 11 th November 2026 Please submit your most up-to-date CV, highlighting your skills and experience that align with the job specifications. Step 2: Telephone Interview Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team. This is an opportunity to discuss your experience in more detail and learn more about the role. Step 3: Final Stage Interview Scheduled for: 23 rd November 2026 - 24 th November 2026 (Dates subject to change) Shortlisted candidates will be invited to attend a final interview via Teams. Interviews will last 1 hour and will be conducted by a panel of three. The interview will include a pre-set task and competency-based questions to assess your skills, behaviours, and alignment with the role. Everything we do aligns with the Civil Service Commission's Recruitment Principles.