MERJE are working with a major General Insurance client who are hiring a Head of Stress Testing and Model Risk. This role is part of the senior leadership team and focuses on Model Risk assessment. The ideal candidate will have a strong Pricing risk background within General Insurance and have the desire to progress to a more broad and oversight focused role. Understanding how the Pricing models work is integral. You will also have involvement in the climate risk model and how that shapes up in the near future. If you're a Qualified Actuary, with Personal Lines pricing experience and like the idea of having a more Risk focus to your role, don't hesitate, apply immediately
Dec 20, 2022
Full time
MERJE are working with a major General Insurance client who are hiring a Head of Stress Testing and Model Risk. This role is part of the senior leadership team and focuses on Model Risk assessment. The ideal candidate will have a strong Pricing risk background within General Insurance and have the desire to progress to a more broad and oversight focused role. Understanding how the Pricing models work is integral. You will also have involvement in the climate risk model and how that shapes up in the near future. If you're a Qualified Actuary, with Personal Lines pricing experience and like the idea of having a more Risk focus to your role, don't hesitate, apply immediately
DMLRO required for a Wealth Management company based in London The company specialises in building a financial plan & investment strategy for its clients by providing tailored discretionary, advisory and execution-only services to individuals, corporates, trusts and funds. DMLRO will be responsible for the following: Providing support to the MLRO with accountability and responsibility for ensuring that the firm complies with Financial Crime most robustly and efficiently as possible Assist with implementing the firm's risk and compliance policies and procedures, undertaking specified monitoring checks and controls to assist the firm in maintaining compliance with rules, regulations, legislation and the firm's policies Assisting in the development and embedding of the firm's Risk Management Framework To take overall responsibility for leading Financial Crime compliance across the group, including policies, procedures, controls and MI reporting Lead and drive implementation of new Financial Crime rules and guidance and industry findings within the group, including training, educating and inspiring the business Provide Management Information to the MLRO, including drafting the annual MLRO report Management of Financial Crime Projects Analysis and improvement of processes, procedures and controls using metrics, key risk indicators and results of quality assurance Train employees on Financial Crime responsibilities and obligations Provide Financial Crime Advisory services to all areas of the business Conduct Financial Crime investigations Monitor SARs & STORs and Liaising with the NCA / FCA accordingly Assist in investigating financial crime breaches and complaints and completing the breaches and complaints log, including mitigating factors Assist in investigating suspicious behaviour, for example, dealing activity reported by staff members, transactions alerted via the trade surveillance system or information requests received from Exchanges or Regulators Assist with the production of regular Compliance management information, including the production of various reports providing findings and recommendations to the business Assist in the gathering and reporting of required regulatory information to the Regulator Assemble and provide due diligence documentation in response to requests from third parties Conduct reviews across the business to highlight and mitigate any potential Financial Crime risks Drive and implement changes to efficiently conduct Compliance and mitigate any AML/CTF risks Assist in collating upcoming regulatory changes, communicating changes to the business and tracking all required actions Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Dec 19, 2022
Full time
DMLRO required for a Wealth Management company based in London The company specialises in building a financial plan & investment strategy for its clients by providing tailored discretionary, advisory and execution-only services to individuals, corporates, trusts and funds. DMLRO will be responsible for the following: Providing support to the MLRO with accountability and responsibility for ensuring that the firm complies with Financial Crime most robustly and efficiently as possible Assist with implementing the firm's risk and compliance policies and procedures, undertaking specified monitoring checks and controls to assist the firm in maintaining compliance with rules, regulations, legislation and the firm's policies Assisting in the development and embedding of the firm's Risk Management Framework To take overall responsibility for leading Financial Crime compliance across the group, including policies, procedures, controls and MI reporting Lead and drive implementation of new Financial Crime rules and guidance and industry findings within the group, including training, educating and inspiring the business Provide Management Information to the MLRO, including drafting the annual MLRO report Management of Financial Crime Projects Analysis and improvement of processes, procedures and controls using metrics, key risk indicators and results of quality assurance Train employees on Financial Crime responsibilities and obligations Provide Financial Crime Advisory services to all areas of the business Conduct Financial Crime investigations Monitor SARs & STORs and Liaising with the NCA / FCA accordingly Assist in investigating financial crime breaches and complaints and completing the breaches and complaints log, including mitigating factors Assist in investigating suspicious behaviour, for example, dealing activity reported by staff members, transactions alerted via the trade surveillance system or information requests received from Exchanges or Regulators Assist with the production of regular Compliance management information, including the production of various reports providing findings and recommendations to the business Assist in the gathering and reporting of required regulatory information to the Regulator Assemble and provide due diligence documentation in response to requests from third parties Conduct reviews across the business to highlight and mitigate any potential Financial Crime risks Drive and implement changes to efficiently conduct Compliance and mitigate any AML/CTF risks Assist in collating upcoming regulatory changes, communicating changes to the business and tracking all required actions Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
MERJE are working with a fast growing and global hedge fund who are looking for a Compliance Manager to join their team. Key Responsibilities: • Formation of credit and/or other funds • Launch of new credit orientated products - e.g. CLOs • Formation of new group entities in UK, Europe, Middle East and Asia • Advising in relation to investor due diligence or other queries • Advising on fund and asset management in scope regulations, e.g. GDPR, AIFMD and MiFID • Reviewing/negotiating a range of agreements including commercial contracts, NDAs, DPAs and research agreements • Providing general legal support for the asset management business Key Requirements: • UK qualified solicitor • Background in Asset Management/Funds • Good judgment regarding when to elevate issues • Excellent written and verbal communication skills as well as negotiation and transactional agreement experience • Strong desire to work collaboratively with the team • A high standard of professionalism in all dealings with internal staff and any external partners, clients and regulatory agencies
Dec 12, 2022
Full time
MERJE are working with a fast growing and global hedge fund who are looking for a Compliance Manager to join their team. Key Responsibilities: • Formation of credit and/or other funds • Launch of new credit orientated products - e.g. CLOs • Formation of new group entities in UK, Europe, Middle East and Asia • Advising in relation to investor due diligence or other queries • Advising on fund and asset management in scope regulations, e.g. GDPR, AIFMD and MiFID • Reviewing/negotiating a range of agreements including commercial contracts, NDAs, DPAs and research agreements • Providing general legal support for the asset management business Key Requirements: • UK qualified solicitor • Background in Asset Management/Funds • Good judgment regarding when to elevate issues • Excellent written and verbal communication skills as well as negotiation and transactional agreement experience • Strong desire to work collaboratively with the team • A high standard of professionalism in all dealings with internal staff and any external partners, clients and regulatory agencies
MERJE are working with a major General Insurance client who are hiring a Head of Investment and Solvency Risk. This integral position has come about as part of a growth restructuring and will allow the incumbent have complete oversight across the Investment, Liquidity and Solvency risk factors the business faces. The role will be facing off to other members of the senior risk leadership team and exec committee. The role would be suited to a Qualified Actuary who has significant experience within the Investment sectors, ideally with strong General Insurance knowledge.
Dec 12, 2022
Full time
MERJE are working with a major General Insurance client who are hiring a Head of Investment and Solvency Risk. This integral position has come about as part of a growth restructuring and will allow the incumbent have complete oversight across the Investment, Liquidity and Solvency risk factors the business faces. The role will be facing off to other members of the senior risk leadership team and exec committee. The role would be suited to a Qualified Actuary who has significant experience within the Investment sectors, ideally with strong General Insurance knowledge.
This highly experienced team of regulatory advisory specialists are looking for a new Consultant to join the firm and work with their clients on designing and implementing good compliance and governance across a number of Retail Financial Services firm, Banks and Wealth Management firms. We are looking for an individual who has technical compliance experience for the management of conduct risk and governance. Ideally they are looking for someone who will have: a good understanding of the principles of risk management especially in respect of conduct and customer outcomes. regulatory knowledge and experience of applying FCA rules across the retail sector - ideally wealth management. The type of projects the individual can expect to be involved with include, independent s166 assurance review projects, compliance health checks and bespoke support projects. This will include; compliance support at each stage of the retail product lifecycle; from design and distribution of financial products, pricing, marketing, and advertising, customer communications, quality of advice, sales practices, management of conflicts of interest, complaints handling, conduct of business rules and guidance, collections and arrears management, pre- and post-sale service and retail conduct risks associated with each of these stages. This firm very much prides themselves on their proportionate approach and understanding that each regulated firm will have different needs. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 10, 2022
Full time
This highly experienced team of regulatory advisory specialists are looking for a new Consultant to join the firm and work with their clients on designing and implementing good compliance and governance across a number of Retail Financial Services firm, Banks and Wealth Management firms. We are looking for an individual who has technical compliance experience for the management of conduct risk and governance. Ideally they are looking for someone who will have: a good understanding of the principles of risk management especially in respect of conduct and customer outcomes. regulatory knowledge and experience of applying FCA rules across the retail sector - ideally wealth management. The type of projects the individual can expect to be involved with include, independent s166 assurance review projects, compliance health checks and bespoke support projects. This will include; compliance support at each stage of the retail product lifecycle; from design and distribution of financial products, pricing, marketing, and advertising, customer communications, quality of advice, sales practices, management of conflicts of interest, complaints handling, conduct of business rules and guidance, collections and arrears management, pre- and post-sale service and retail conduct risks associated with each of these stages. This firm very much prides themselves on their proportionate approach and understanding that each regulated firm will have different needs. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
This firm is managing innovative and exciting changes to see further success on the current excellent performance and create a unique model in the industry. This role is an opportunity to shape and scope the design of compliance and the management of risk with an impressive senior management team to drive continued excellence. Duties and Responsibilities Responsible for Group compliance function. Lead the Group interactions with its Regulators, including FCA, FSMA and BMA. Oversight of the Financial Crime systems and controls. Monitoring of internal systems and controls to mitigate compliance and breaches. Design and implement company compliance programmes including drafting policies and procedures. Ensure effective internal compliance and monitoring systems are in place, consistent with the agreed compliance programme. Identify compliance risks and areas of exposure. Monitor and communicate important regulatory and legal developments to the Board and senior management. Design and conduct training/workshop programmes to educate employees about policies and regulatory requirements. Provide assistance regarding compliance-related questions. Work closely with the Board and with the Senior Management team. Key experience / skills: Significant senior level compliance experience from within Lloyds / London Markets - preferably from having worked at Group level Exceptional senior stakeholder management skills - ability to navigate internal relationships at Group, Board and local senior management levels - as well as externally, leading on regulatory relationships Credibility through technical expertise and skills to communicate this succinctly to the right audience and adapt accordingly Resilience and adaptability to able to work with different functions, levels and characters! Ability to understand priorities in regards to Risk Must have international speciality wholesale markets experience This role will suit an ambitious individual who will have the opportunity to enhance and develop a more sophisticated compliance framework in a growing and changing firm where innovation is embraced Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 10, 2022
Full time
This firm is managing innovative and exciting changes to see further success on the current excellent performance and create a unique model in the industry. This role is an opportunity to shape and scope the design of compliance and the management of risk with an impressive senior management team to drive continued excellence. Duties and Responsibilities Responsible for Group compliance function. Lead the Group interactions with its Regulators, including FCA, FSMA and BMA. Oversight of the Financial Crime systems and controls. Monitoring of internal systems and controls to mitigate compliance and breaches. Design and implement company compliance programmes including drafting policies and procedures. Ensure effective internal compliance and monitoring systems are in place, consistent with the agreed compliance programme. Identify compliance risks and areas of exposure. Monitor and communicate important regulatory and legal developments to the Board and senior management. Design and conduct training/workshop programmes to educate employees about policies and regulatory requirements. Provide assistance regarding compliance-related questions. Work closely with the Board and with the Senior Management team. Key experience / skills: Significant senior level compliance experience from within Lloyds / London Markets - preferably from having worked at Group level Exceptional senior stakeholder management skills - ability to navigate internal relationships at Group, Board and local senior management levels - as well as externally, leading on regulatory relationships Credibility through technical expertise and skills to communicate this succinctly to the right audience and adapt accordingly Resilience and adaptability to able to work with different functions, levels and characters! Ability to understand priorities in regards to Risk Must have international speciality wholesale markets experience This role will suit an ambitious individual who will have the opportunity to enhance and develop a more sophisticated compliance framework in a growing and changing firm where innovation is embraced Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dynamic, fast paced growing Speciality Insurance, Re-Insurance and Insurance firm is searching for a senior Compliance lead to design the regulatory frameworks and manage all regulatory relationships in this new entity for this successful brand in the industry. Design and implement Groupwide company compliance programmes including drafting policies andprocedures Using existing policies, systems and processes to adapt what is required to fit the new business model Manage and satisfy the Regulator and ensure the regulatory body relationships are positive across the different geographical jurisdictions Ensure compliance with all internal policies, laws and regulations applicable to their activities,including activities authorised and regulated by the Prudential Regulation Authority ("PRA"), theFinancialConductAuthority("FCA"),theBermudaMonetaryAuthority("BMA"), the Central Bank of Ireland ('CBI') andotherregulators,as applicable. Ensure that the firm maintains its regulatory licenses across the Group and advise on internationallicensesandapplicableexemptions. MonitorcomplianceofeachGroupcompany(anditsappointedrepresentatives)with: PRA,FCA, CBI andBMAregulationofgeneralinsurance,asapplicable SolvencyIIrequirements Financial crimesystemsand controls,and SuchotherlegislativeorregulatoryrequirementsastheGroupmayidentifyfromtimetotime IdentifycomplianceandAMLrisksandareasofexposure Monitor and communicate important regulatory and legal developments applicable to the Group totheBoardandseniormanagement WorkwiththeGroupGeneral Counselinmaintainingregulatoryrelationships Experience required: Experience of managing regulatory relationships in particular with the PRA London markets, international corporate insurance industry background in compliance Board level experience Outsourcing Be seen asaconstructive challenger Promotesthevaluesofriskmanagement,complianceandinternalcontrolsacrossthebusiness Credibility,professionalismandstrongpersonalintegrity Act as the SMF 16 and 17 - previous or current function holder experience required Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 10, 2022
Full time
Dynamic, fast paced growing Speciality Insurance, Re-Insurance and Insurance firm is searching for a senior Compliance lead to design the regulatory frameworks and manage all regulatory relationships in this new entity for this successful brand in the industry. Design and implement Groupwide company compliance programmes including drafting policies andprocedures Using existing policies, systems and processes to adapt what is required to fit the new business model Manage and satisfy the Regulator and ensure the regulatory body relationships are positive across the different geographical jurisdictions Ensure compliance with all internal policies, laws and regulations applicable to their activities,including activities authorised and regulated by the Prudential Regulation Authority ("PRA"), theFinancialConductAuthority("FCA"),theBermudaMonetaryAuthority("BMA"), the Central Bank of Ireland ('CBI') andotherregulators,as applicable. Ensure that the firm maintains its regulatory licenses across the Group and advise on internationallicensesandapplicableexemptions. MonitorcomplianceofeachGroupcompany(anditsappointedrepresentatives)with: PRA,FCA, CBI andBMAregulationofgeneralinsurance,asapplicable SolvencyIIrequirements Financial crimesystemsand controls,and SuchotherlegislativeorregulatoryrequirementsastheGroupmayidentifyfromtimetotime IdentifycomplianceandAMLrisksandareasofexposure Monitor and communicate important regulatory and legal developments applicable to the Group totheBoardandseniormanagement WorkwiththeGroupGeneral Counselinmaintainingregulatoryrelationships Experience required: Experience of managing regulatory relationships in particular with the PRA London markets, international corporate insurance industry background in compliance Board level experience Outsourcing Be seen asaconstructive challenger Promotesthevaluesofriskmanagement,complianceandinternalcontrolsacrossthebusiness Credibility,professionalismandstrongpersonalintegrity Act as the SMF 16 and 17 - previous or current function holder experience required Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
This new role sits in Group Risk and Compliance and the main purpose is to maintain a close relationship with the Business Units, actively influencing day to day decisions, shape strategy and the direction of the team, through guidance and advice in respect of Risk and Regulation matters. Business Partners need to develop a deep understanding of the BU's business models, products and regulatory environments, and to facilitate identification, assessment and mitigation of risks. This role will also be the Risk and Compliance Business Partner for this multi product Financial Services & Commercial business, delivering expert support and building strong relationships across the SLT. Develop the business partner relationship with the Team. Working with the Leadership team, providing strategic advice in respect of appropriate control environments (working with the Policy and Technical Team where appropriate). Supporting the Leadership team as appropriate in ensuring regulatory requirements are met; including providing support, challenge and advice. Proactively seek to improve local processes and working practices to drive efficiencies across the team and wider business. Assist the Assurance team in ensuring that remedial action is taken where any deficiencies are identified because of assurance activity. Assist the Policy and Technical team with horizon scanning and monitoring of internal policies, procedures and controls against new regulations. Support the business and the Conduct and Culture manager in the implementation and embedding of SMCR requirements. Capability, Knowledge and Experience: Relevant regulatory experience is mandatory. Experience in a comparable role within a control function of an FCA regulated firm, or other relevant professional experience, e.g. as a legal professional or as a consultant working with regulated firms. Demonstrable experience working directly with and Senior Leadership Highly numerate, with the ability to assimilate information quickly and accurately to inform decisions around key functions, such as risk and compliance. Technical working knowledge of the FCA regulations, OFCOM regulations, DPA and other regulated compliance matters as are pertinent to AA products. The ability to generate creative solutions and novel ways to deal with problems and opportunities. Determination and resilience; the ability to remain focused on results at all times and makes repeated efforts that ensure objectives are achieved despite setbacks, disappointments or distractions. A logical approach to problem solving; identifying relevant information and key issues and relationships when assessing operational data. A customer focussed approach and a passion for achieving a world-class business and customer experience. Influencing skills. Ability to deliver service in a timely and effective manner. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 10, 2022
Full time
This new role sits in Group Risk and Compliance and the main purpose is to maintain a close relationship with the Business Units, actively influencing day to day decisions, shape strategy and the direction of the team, through guidance and advice in respect of Risk and Regulation matters. Business Partners need to develop a deep understanding of the BU's business models, products and regulatory environments, and to facilitate identification, assessment and mitigation of risks. This role will also be the Risk and Compliance Business Partner for this multi product Financial Services & Commercial business, delivering expert support and building strong relationships across the SLT. Develop the business partner relationship with the Team. Working with the Leadership team, providing strategic advice in respect of appropriate control environments (working with the Policy and Technical Team where appropriate). Supporting the Leadership team as appropriate in ensuring regulatory requirements are met; including providing support, challenge and advice. Proactively seek to improve local processes and working practices to drive efficiencies across the team and wider business. Assist the Assurance team in ensuring that remedial action is taken where any deficiencies are identified because of assurance activity. Assist the Policy and Technical team with horizon scanning and monitoring of internal policies, procedures and controls against new regulations. Support the business and the Conduct and Culture manager in the implementation and embedding of SMCR requirements. Capability, Knowledge and Experience: Relevant regulatory experience is mandatory. Experience in a comparable role within a control function of an FCA regulated firm, or other relevant professional experience, e.g. as a legal professional or as a consultant working with regulated firms. Demonstrable experience working directly with and Senior Leadership Highly numerate, with the ability to assimilate information quickly and accurately to inform decisions around key functions, such as risk and compliance. Technical working knowledge of the FCA regulations, OFCOM regulations, DPA and other regulated compliance matters as are pertinent to AA products. The ability to generate creative solutions and novel ways to deal with problems and opportunities. Determination and resilience; the ability to remain focused on results at all times and makes repeated efforts that ensure objectives are achieved despite setbacks, disappointments or distractions. A logical approach to problem solving; identifying relevant information and key issues and relationships when assessing operational data. A customer focussed approach and a passion for achieving a world-class business and customer experience. Influencing skills. Ability to deliver service in a timely and effective manner. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
This role will be a leading and driving senior compliance role to manage the 2nd line compliance activities for this established and growing global fintech payments business. Managing activities within the UK FCA and PSR frameworks. The responsibilities will include: Assist the Head of Legal and Compliance in ensuring the Firm operates in accordance with all legal and regulatory requirements related to regulatory compliance and Financial Crime (FC) Compliance Provide leadership, support and expert knowledge on aspects of regulatory compliance and FC Compliance to relevant stakeholders Help strengthen the firm's compliance environment by proposing appropriate improvements in the design and operationalisation of controls Deputise for the Head of Legal and Compliance with regards to regulatory compliance and FC matters as and when required Execution of FCMP (FC Internal Audit) and presentation to the Board; Point of Contact for all Financial Partners on strategic matters; Managing Policies, Procedures and Processes (updates, presentations to the MLRO / Board); Managing elements of the Remediation Plan execution; Training and guiding the Financial Crime teams; Any other special tasks re Compliance and Financial Crime. Experience required: Sound leadership skills and ability to advise and influence at all levels up to and including the Board of Directors; Strong and demonstrated interpersonal communication skills plus a requirement to liaise closely with the Head of Legal and Compliance, MLRO and all Department Heads; Extensive knowledge of the UK regulatory framework with good knowledge of Payment Service operations, products and processes, including: ? A strong understanding of all relevant aspects of the FCA Handbook, including Conduct Risk, Treating Customers Fairly, Complaints Handling, etc. ? Preferably with knowledge of PSR regs for EMI's ? A strong understanding of the regulatory environment such as but not limited to: EU Money Laundering Directives, anti-bribery corruption and UK regulatory environment (FCA Regulations, UK Money Laundering Regulations, UK Bribery Act and JMLSG Guidance). Excellent understanding of how to develop a Compliance assurance and testing function; Able to walk through processes and procedures and detect possible control weaknesses to target testing appropriately; Strong attention to detail and focused on results and objectives; Project management skills and the ability to multitask; Able to manage, support and develop team members; Have demonstrable professional integrity and a strong work ethic; A minimum of 3 years' experience within a UK financial services environment, gained in a regulatory compliance function / financial crime function or through provision of advisory and consulting services to clients; Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 10, 2022
Full time
This role will be a leading and driving senior compliance role to manage the 2nd line compliance activities for this established and growing global fintech payments business. Managing activities within the UK FCA and PSR frameworks. The responsibilities will include: Assist the Head of Legal and Compliance in ensuring the Firm operates in accordance with all legal and regulatory requirements related to regulatory compliance and Financial Crime (FC) Compliance Provide leadership, support and expert knowledge on aspects of regulatory compliance and FC Compliance to relevant stakeholders Help strengthen the firm's compliance environment by proposing appropriate improvements in the design and operationalisation of controls Deputise for the Head of Legal and Compliance with regards to regulatory compliance and FC matters as and when required Execution of FCMP (FC Internal Audit) and presentation to the Board; Point of Contact for all Financial Partners on strategic matters; Managing Policies, Procedures and Processes (updates, presentations to the MLRO / Board); Managing elements of the Remediation Plan execution; Training and guiding the Financial Crime teams; Any other special tasks re Compliance and Financial Crime. Experience required: Sound leadership skills and ability to advise and influence at all levels up to and including the Board of Directors; Strong and demonstrated interpersonal communication skills plus a requirement to liaise closely with the Head of Legal and Compliance, MLRO and all Department Heads; Extensive knowledge of the UK regulatory framework with good knowledge of Payment Service operations, products and processes, including: ? A strong understanding of all relevant aspects of the FCA Handbook, including Conduct Risk, Treating Customers Fairly, Complaints Handling, etc. ? Preferably with knowledge of PSR regs for EMI's ? A strong understanding of the regulatory environment such as but not limited to: EU Money Laundering Directives, anti-bribery corruption and UK regulatory environment (FCA Regulations, UK Money Laundering Regulations, UK Bribery Act and JMLSG Guidance). Excellent understanding of how to develop a Compliance assurance and testing function; Able to walk through processes and procedures and detect possible control weaknesses to target testing appropriately; Strong attention to detail and focused on results and objectives; Project management skills and the ability to multitask; Able to manage, support and develop team members; Have demonstrable professional integrity and a strong work ethic; A minimum of 3 years' experience within a UK financial services environment, gained in a regulatory compliance function / financial crime function or through provision of advisory and consulting services to clients; Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
This firm is managing innovative and exciting changes to see further success on the current excellent performance and create a unique model in the industry.This role is an opportunity to shape and scope the design of compliance and the management of risk with an impressive senior management team to drive continued excellence. Duties and Responsibilities Responsible for Group compliance function. Lead the Group interactions with its Regulators, including FCA, FSMA and BMA. Oversight of the Financial Crime systems and controls. Monitoring of internal systems and controls to mitigate compliance and breaches. Design and implement company compliance programmes including drafting policies and procedures. Ensure effective internal compliance and monitoring systems are in place, consistent with the agreed compliance programme. Identify compliance risks and areas of exposure. Monitor and communicate important regulatory and legal developments to the Board and senior management. Design and conduct training/workshop programmes to educate employees about policies and regulatory requirements. Provide assistance regarding compliance-related questions. Work closely with the Board and with the Senior Management team. Key experience / skills: Significant senior level compliance experience from within Lloyds / London Markets - preferably from having worked at Group level Exceptional senior stakeholder management skills - ability to navigate internal relationships at Group, Board and local senior management levels - as well as externally, leading on regulatory relationships Credibility through technical expertise and skills to communicate this succinctly to the right audience and adapt accordingly Resilience and adaptability to able to work with different functions, levels and characters! Ability to understand priorities in regards to Risk Must have international speciality wholesale markets experience This role will suit an ambitious individual who will have the opportunity to enhance and develop a more sophisticated compliance framework in a growing and changing firm where innovation is embraced Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 09, 2022
Full time
This firm is managing innovative and exciting changes to see further success on the current excellent performance and create a unique model in the industry.This role is an opportunity to shape and scope the design of compliance and the management of risk with an impressive senior management team to drive continued excellence. Duties and Responsibilities Responsible for Group compliance function. Lead the Group interactions with its Regulators, including FCA, FSMA and BMA. Oversight of the Financial Crime systems and controls. Monitoring of internal systems and controls to mitigate compliance and breaches. Design and implement company compliance programmes including drafting policies and procedures. Ensure effective internal compliance and monitoring systems are in place, consistent with the agreed compliance programme. Identify compliance risks and areas of exposure. Monitor and communicate important regulatory and legal developments to the Board and senior management. Design and conduct training/workshop programmes to educate employees about policies and regulatory requirements. Provide assistance regarding compliance-related questions. Work closely with the Board and with the Senior Management team. Key experience / skills: Significant senior level compliance experience from within Lloyds / London Markets - preferably from having worked at Group level Exceptional senior stakeholder management skills - ability to navigate internal relationships at Group, Board and local senior management levels - as well as externally, leading on regulatory relationships Credibility through technical expertise and skills to communicate this succinctly to the right audience and adapt accordingly Resilience and adaptability to able to work with different functions, levels and characters! Ability to understand priorities in regards to Risk Must have international speciality wholesale markets experience This role will suit an ambitious individual who will have the opportunity to enhance and develop a more sophisticated compliance framework in a growing and changing firm where innovation is embraced Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
Dec 07, 2022
Full time
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
Dec 07, 2022
Full time
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
Dec 07, 2022
Full time
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
This unique opportunity means that you can expect to be involved in a broad range of topics and is ideal for someone with strong Compliance experience focussing around Investments. The role will involve: Undertaking regular compliance monitoring Monitoring risk across multiple workstreams Supporting decision making and overseeing work within a team of more junior compliance analysts The review of Financial Promotions in line with regulatory guidelines Active contribution to project discussions Attending client meetings Creation of project plans and roadmaps Identify and deliver new ways to improve efficiencies in reporting and current processes Key Requirements: 5-10 years' financial services experience in a senior compliance role Experience of interpretation and implementation of FCA regulatory requirements in line with retail investment products Has working knowledge of investments and the regulatory landscape that applies to them Has working knowledge of Financial Services products
Dec 07, 2022
Full time
This unique opportunity means that you can expect to be involved in a broad range of topics and is ideal for someone with strong Compliance experience focussing around Investments. The role will involve: Undertaking regular compliance monitoring Monitoring risk across multiple workstreams Supporting decision making and overseeing work within a team of more junior compliance analysts The review of Financial Promotions in line with regulatory guidelines Active contribution to project discussions Attending client meetings Creation of project plans and roadmaps Identify and deliver new ways to improve efficiencies in reporting and current processes Key Requirements: 5-10 years' financial services experience in a senior compliance role Experience of interpretation and implementation of FCA regulatory requirements in line with retail investment products Has working knowledge of investments and the regulatory landscape that applies to them Has working knowledge of Financial Services products
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
Dec 07, 2022
Full time
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
£44,000 + £6K Car Allowance + Excellent Benefits Job Description: This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the business, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers Explain and enforce the oversight contract with Appointed Representatives and Registered Individuals detailing the requirements, methods of assessment used and timescales to be applied. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: You will be experienced in field supervision or compliance monitoring (ideally around 3-5 years minimum) and a competent assessor of adviser competence who can deliver feedback Experience of Network/National and IFA/restricted advice models Qualified to QCF Level 4 or equivalent
Dec 07, 2022
Full time
£44,000 + £6K Car Allowance + Excellent Benefits Job Description: This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the business, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers Explain and enforce the oversight contract with Appointed Representatives and Registered Individuals detailing the requirements, methods of assessment used and timescales to be applied. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: You will be experienced in field supervision or compliance monitoring (ideally around 3-5 years minimum) and a competent assessor of adviser competence who can deliver feedback Experience of Network/National and IFA/restricted advice models Qualified to QCF Level 4 or equivalent
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
Dec 06, 2022
Full time
This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. The role will involve: Your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. You will deliver Bespoke inspection visits/ AR Principal interactions and enable and encourage AR Principals to effectively govern their AR Firms & Advisers. You will review AR Bespoke Characteristics and behaviours identified by risk assessment as requiring supervision, educating Appointed Representatives and Registered Individuals in respect of their compliance requirements, "Treating Customers Fairly" responsibilities and achieving Good Customer Outcomes. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. Key Requirements: Minimum Level 4 qualification in Financial Advice Previous experience within the Wealth Management space
Hybrid Job Description: Looking for your first FD role and want to work in a fast paced growing company that is financially secure? My client, a recognisable, branded Food company require a Finance Director to Partner the CEO as part of the senior leadership Team whilst leading the Finance Function. Key responsibilities include • Driving long term strategy • Leading on Annual budgeting and long term planning • Ownership of Working capital • Managing relationship with external Financiers and Bankers • Business Partnering across the organisation • Ensure strong Financial Controls • Presenting at Board level Being a qualified accountant you will have demonstrable senior level finance experience gained within an FMCG environment. Whilst you may have previously operated at FD level, you may also be looking to move into a number 1 role to further your career. Most importantly you will be able to operate within a small team in the fast paced world of FMCG providing strong Financial and Commercial support. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 06, 2022
Full time
Hybrid Job Description: Looking for your first FD role and want to work in a fast paced growing company that is financially secure? My client, a recognisable, branded Food company require a Finance Director to Partner the CEO as part of the senior leadership Team whilst leading the Finance Function. Key responsibilities include • Driving long term strategy • Leading on Annual budgeting and long term planning • Ownership of Working capital • Managing relationship with external Financiers and Bankers • Business Partnering across the organisation • Ensure strong Financial Controls • Presenting at Board level Being a qualified accountant you will have demonstrable senior level finance experience gained within an FMCG environment. Whilst you may have previously operated at FD level, you may also be looking to move into a number 1 role to further your career. Most importantly you will be able to operate within a small team in the fast paced world of FMCG providing strong Financial and Commercial support. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Reporting to the Head of Intermediated Sales Quality, the role is to own, enhance and report on distribution quality management (DQM) within the business' intermediated distribution chains. Key Responsibilities Promote protection sales quality within adviser firms through the monitoring of sales quality scorecards and the profitability. Take action with adviser firms based on these scores by co-ordinating: Terms alterations Targeted training / coaching Enhanced Service offerings; Targeted risk controls Provide the business with regular reports on progress and KPI measurement. The role requires working with a variety of stakeholders and subject matter experts at all levels of the business as well as some nationwide travel between offices, it's franchise partners and end distributors where required. Accountabilities Collation, analysis and dissemination of sales quality scorecards. Quality coaching on best practice and practical ways to embed quality within broker firms. Augmentation of commission terms and added value propositions to reward high quality firms and penalise those of poor quality. Be a point of contact and ambassador for distribution quality management to both external brokers and internal sales support functions. Liaise closely with senior distribution stakeholders to define, promote and embed sales quality practices in conjunction with commercial imperatives and sales targets. Provision of relevant best practice content for learning and development teams. Manage DQM communications and actions tracking through CRM platform. Track and report on the efficacy of DQM efforts through monitoring of quality KPIs and profitability of new business inflows. Contribute to discussions with the business' reinsurance partners regarding the management of protection sales quality. Skills Required Experience within regulated protection sales industry. Work experience with an FCA regulated protection / insurance broker. Advanced working knowledge of Microsoft Excel and data consolidation/analysis. Experience of quality management and sales development with regulated protection sales. Strong balance of risk / quality vs commercial imperatives. Excellent verbal and written communication skills. Ability to convey complicated ideas in a simple, relatable way as well as achieve by in to pushing quality focused agenda. Diplomacy and tact in dealing with business sensitive information Ability to multi-task and prioritise activities. Able to analyse and report on data - Data manipulation, Formula creation, Charts and graphs, Pivot tables. Ability to produce accurate reports within short time periods. Demonstrate a high attention to detail in performing tasks. Self-starter able to work under pressure to tight deadlines. Able to work both independently and within a team environment.
Dec 07, 2021
Full time
Reporting to the Head of Intermediated Sales Quality, the role is to own, enhance and report on distribution quality management (DQM) within the business' intermediated distribution chains. Key Responsibilities Promote protection sales quality within adviser firms through the monitoring of sales quality scorecards and the profitability. Take action with adviser firms based on these scores by co-ordinating: Terms alterations Targeted training / coaching Enhanced Service offerings; Targeted risk controls Provide the business with regular reports on progress and KPI measurement. The role requires working with a variety of stakeholders and subject matter experts at all levels of the business as well as some nationwide travel between offices, it's franchise partners and end distributors where required. Accountabilities Collation, analysis and dissemination of sales quality scorecards. Quality coaching on best practice and practical ways to embed quality within broker firms. Augmentation of commission terms and added value propositions to reward high quality firms and penalise those of poor quality. Be a point of contact and ambassador for distribution quality management to both external brokers and internal sales support functions. Liaise closely with senior distribution stakeholders to define, promote and embed sales quality practices in conjunction with commercial imperatives and sales targets. Provision of relevant best practice content for learning and development teams. Manage DQM communications and actions tracking through CRM platform. Track and report on the efficacy of DQM efforts through monitoring of quality KPIs and profitability of new business inflows. Contribute to discussions with the business' reinsurance partners regarding the management of protection sales quality. Skills Required Experience within regulated protection sales industry. Work experience with an FCA regulated protection / insurance broker. Advanced working knowledge of Microsoft Excel and data consolidation/analysis. Experience of quality management and sales development with regulated protection sales. Strong balance of risk / quality vs commercial imperatives. Excellent verbal and written communication skills. Ability to convey complicated ideas in a simple, relatable way as well as achieve by in to pushing quality focused agenda. Diplomacy and tact in dealing with business sensitive information Ability to multi-task and prioritise activities. Able to analyse and report on data - Data manipulation, Formula creation, Charts and graphs, Pivot tables. Ability to produce accurate reports within short time periods. Demonstrate a high attention to detail in performing tasks. Self-starter able to work under pressure to tight deadlines. Able to work both independently and within a team environment.
Our clients are a leading UK motor Insurer. This is a chance to work in a high growth tech scaleup by joining as one of the early claims-focused roles. They are looking for a Claims Fraud Lead who will be responsible for managing the day-to-day operations of a growing team of Claims Fraud specialists. Responsibilities: Responsible for managing the day-to-day operations of a growing team of Claims Fraud specialists. Work with the Head of Claims and Head of Fraud to develop a best-in-class approach to identifying and tackling fraud at the point of claim, by refining existing processes and suggesting new ones. Managing the day-to-day operations of a growing team of claims fraud specialists, ensuring they are on track to hit company goals and KPI targets Supporting, monitoring, and reviewing fraud referrals originating from the in-house team or the third-party providers Reviewing claims processes and recommending changes. You'll also be conducting quality assurance audits and highlighting missed opportunities, leakage, and areas for improvement Supporting on technical claims fraud matters in respect of questions / escalated from within your team or the wider function Managing and coaching claims fraud team members, and supporting them in the development of their knowledge and skills Coaching the wider claims team on how to detect the signs of fraud, and feeding trends and insights back into the Inscrime and Policy Validation teams Working with others across the business to set up and maintain performance reporting / metrics Skills and Experience: 4+ years' experience in motor claims fraud (experience in other personal lines, e.g., home, would be advantageous) Broad understanding of relevant case law and legal principles Experience managing or coaching a team Desirable: CII qualifications You truly care about supporting and developing the people you manage You have a proven ability to think strategically but are also able to get deep into the detail You are organised and can be relied upon to get things done Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
Dec 07, 2021
Full time
Our clients are a leading UK motor Insurer. This is a chance to work in a high growth tech scaleup by joining as one of the early claims-focused roles. They are looking for a Claims Fraud Lead who will be responsible for managing the day-to-day operations of a growing team of Claims Fraud specialists. Responsibilities: Responsible for managing the day-to-day operations of a growing team of Claims Fraud specialists. Work with the Head of Claims and Head of Fraud to develop a best-in-class approach to identifying and tackling fraud at the point of claim, by refining existing processes and suggesting new ones. Managing the day-to-day operations of a growing team of claims fraud specialists, ensuring they are on track to hit company goals and KPI targets Supporting, monitoring, and reviewing fraud referrals originating from the in-house team or the third-party providers Reviewing claims processes and recommending changes. You'll also be conducting quality assurance audits and highlighting missed opportunities, leakage, and areas for improvement Supporting on technical claims fraud matters in respect of questions / escalated from within your team or the wider function Managing and coaching claims fraud team members, and supporting them in the development of their knowledge and skills Coaching the wider claims team on how to detect the signs of fraud, and feeding trends and insights back into the Inscrime and Policy Validation teams Working with others across the business to set up and maintain performance reporting / metrics Skills and Experience: 4+ years' experience in motor claims fraud (experience in other personal lines, e.g., home, would be advantageous) Broad understanding of relevant case law and legal principles Experience managing or coaching a team Desirable: CII qualifications You truly care about supporting and developing the people you manage You have a proven ability to think strategically but are also able to get deep into the detail You are organised and can be relied upon to get things done Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
