NOTTING HILL GENESIS

Summary What's it all about As a Rents Data Assurance Analyst, you will play a critical hands-on role in ensuring the integrity of rents-related financial data. This includes reconciling transactions between NEC (housing management system) and D365 (financial ledger system), validating the accuracy of arrears, bad debt provisioning and related balance sheet entries. You will work closely with Finance and Housing Systems teams to investigate discrepancies, resolve historic mismatches and support accurate financial reporting. How you'll make a difference You will strengthen confidence in financial reporting by ensuring that rents, arrears and related transactions are accurately reflected in the general ledger . Your work will directly support audit readiness and the successful transition to D365, helping to clear legacy issues and establish robust reconciliation practices How you'll do it Reconcile rents, arrears, bad debt provisioning, and related creditor/debtor balances primarily in D365. Investigate and resolve discrepancies between NEC and the general ledger, including historic mismatches .Validate the accuracy of P&L and balance sheet entries related to housing income. Collaborate with Finance and Housing Systems teams to understand data flows and root causes of variances. Produce clear documentation and reporting on reconciliation outcomes and risks. Support the Finance team in ensuring data integrity post-D365 go-live. Maintain accurate data, managing large complex data sets on excel and in-house systems We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . We support flexible working arrangements that foster collaboration , combined with the power of in-person interactions . Our optimal balance of three days a week in the office or with customers ensures we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes . Some roles lend themselves to flexible options more than others and we are open to discussing agile working opportunities during the hiring process. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic , and talented individuals who can add value to our thriving organisation . You love clarity of the regulatory landscape and want to achieve gold standards in good practice. You want to shape the future of our organisation and to ensure the safety of residents and colleagues through excellent compliance with regulations and legislation. You're a natural leader with the ability to build excellent relationships across the organisation and with external partners . Essential CCAB-qualified or part-qualified accountant (or equivalent experience) with strong technical accounting knowledge. Proven experience in financial reconciliations and data assurance within complex organisations. Strong Excel skills; experience with D365 essential, NEC familiarity desirable. Ability to analyse large data sets, identify anomalies, and propose practical solutions. Excellent communication skills to work collaboratively with Finance and Housing teams. Strong attention to detail and ability to work independently to tight deadlines. Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.

Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, is looking for a highly organised, customer-focused individual to join our team as a Building Surveyor . You will be pivotal in improving the quality of our homes and ensuring they are properly maintained. You will deliver disrepair surveys, technical specifications, and recommendations using your experience to deliver the best value and excellent homes for NHG. How you'll do it You will play a crucial role in identifying, assessing, and managing works to within legal disrepair cases within our managed properties. Your focus will be undertaking property inspections and producing work specifications, creating purchase orders on different platforms, instructing contractors, agreeing on costs & overseeing repairs until completion. You will work closely and collaboratively with colleagues and stakeholders across NHG and externally to drive improvements and offer a first-class service to our customers. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic , and talented individuals who can add value to our thriving organisation . Essential: Appropriate surveying experience or relevant qualifications. Knowledge and ability to write detailed technical reports Relevant experience providing services to residential property owners and managers. Experience in management of major works, along with experience in preparing tender docs, scope of works, and cost appraisal and dealing with interim/final accounts. Desirable: Member of RICS or CIOB Degree in building surveying or similar qualification What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations . Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: S election Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview and assessment Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity . PandoLogic.

Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.

Service Desk Analyst Salary : £25,457 to £28,285 pro rata Contract : Fixed Term Contract (3 months) Hours : 35 hours per week Location : Kings Cross (Office based) The Service Desk within NHG is a key part of the service model that the IT Department has recently transitioned to. We are looking to recruit two Service Desk Analysts to play an active role in developing the team to ensure it provides a mix of exceptional customer service and effective technical support. The Service Desk Analysts are responsible for providing 1st line technical support services professionally and efficiently, maintaining a high degree of customer satisfaction. Service Desk staff within NHG need to have excellent communication skills. These skills will enable the post holder to engage with customers effectively capturing and diagnosing IT faults or requirements. The post holder will use the information they capture to generate accurate incident or service request records, the quality of these records will enable IT colleagues to resolve them within our Service Level Agreement (SLA). You must also generally be proficient in carrying out administrative duties. The Service Desk team are required to operate to SLAs and Key Performance Indicators in terms of call handling, records generated, and records resolved at first line. The team is required to resolve incidents and provide effective IT guidance to customers. We, therefore, require analysts to have a good foundation of technical knowledge, ideally ECDL or above, and an ability to apply their knowledge practically. NHG use Service Now as a service management solution so previous experience of this would be an advantage. In terms of technology, NHG utilises a range of bespoke applications and we will work with the team to build their knowledge on supporting them. The IT team is currently working to ensure all NHG staff use Microsoft Office 365 so experience of supporting this model would be an advantage. Equally experience of working in Active Directory is essential for this post. NHG IT is seeking to embed ITIL practices throughout the department, processes and procedures so experience of working within ITIL and / or ITIL qualifications would be an advantage. In terms of role location, the Service Desk Analyst will be required to work from our NHG Kings Cross Office throughout the working week. For further information or an informal conversation regarding the role please contact Tom Bullock In return we offer a competitive salary, generous annual leave, health cash plan, season ticket loan, life assurance and a generous contributory pension offer as well as other benefits packages. The appointed candidate will join on the starting salary which will increase to £28,285 after successful completion of probation. Benefits In return we offer: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more Interest free loans: season ticket loan, tenancy deposit loan and training loan Cycle to work scheme To apply for this role, please upload your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please focus on any examples of IT Support, Customer Service and Report Analysis/Support. Please see the Role Profile for further details. You can request this from our Recruitment Partner - Retinue Solutions if the document/link is not showing on this job board. Advert Closes - Thursday 04 August 2022

Summary Passionate about helping people? We need you! NHG's Care and Support Directorate provides homes for thousands of people. Our residents include older people, those with learning disabilities, physical disabilities and mental health needs. We strive to ensure that, regardless of need, our residents can lead their lives with dignity and in safety. Main Responsibilities As the Supported Housing Officer, you will lead on the delivery of person-centred housing management services. You will be committed to delivering services of the highest quality, and to ensuring our homes are well maintained, minimising voids, maximising income and are welcoming environments for residents, staff and visitors to the service. You will be required to use your initiative to respond to the needs of residents. Good judgement, strong interpersonal skills and a passion for excellent customer service are therefore key requirements. Your role will include working in partnership with the care provider and other agencies, and to advocate on behalf of residents. You will need to balance this with setting clear expectations with residents, so they have the information and assistance they need to sustain their tenancies. Ideal Candidate This is a challenging and rewarding role. You will have good judgement, strong interpersonal skills and a passion for excellent customer service. As part of the role, you will be managing a small staff team and contract services. This role is based in Penfold Street and may occasionally involve evening or weekend working. Applications close at 23:59 on 4 August 2022.

Are you passionate about supporting people? As a Supported Housing Assistant, you will support with the delivery of person-centred housing management services. You will be committed to delivering services of the highest quality, ensuring our homes are well maintained, and our services are welcoming environments for residents, staff and visitors. Role Responsibilities Working with care staff, social workers and colleagues across the business, you will be required to use your initiative to respond to the needs of residents and to advocate on their behalf. You will need to balance this with setting clear expectations with residents, so they have the information and assistance they need to sustain their tenancy. You will need to be able to effectively manage complex repairs to ensure works are completed in a timely manner with minimal inconvenience to residents. This role is based at our extra care service in west London and may occasionally involve evening or weekend working. The Ideal Candidate The successful applicant will have experience using MS Word, Excel and Outlook, along with good judgement, and strong interpersonal, communication and administration skills. Practical experience of dealing with, and resolving, health & safety concerns is desirable. No prior housing management experience is required for this post but experience of working in a customer facing role is a pre-requisite. In return we offer generous annual leave plus bank holidays (pro-rata for part time staff), health cash plan, season ticket loan, tenancy deposit loan, cycle-2-work scheme, childcare vouchers, life assurance and a generous contributory pension offer. Interviews will be held on 13 January 2021 but shortlisted candidates will be required to complete online tests prior to this date. This role requires an enhanced DBS check. This will be requested as part of our pre-employment checking process in the event of you being offered a position. It may be mandatory for all non-care staff working in our extra care services to be fully vaccinated by 1 April 2022. Evidence of this, or medical exemption if appropriate, will be required if this does become a legal requirement.

Are you passionate about supporting people? NHG's Care & Support directorate provides supportive and caring communities which allow our residents to live in safety and with dignity. We are looking for someone to join our high-performing team as a Waking Night Worker, providing support to our extra care scheme in Southall, Greenford. This position is for a period of six months with the potential for this to be extended. Role Responsibilities Turnberry Court is home for c.40 adults with care and support needs. As Waking Night Worker, you will be responsible for health and safety in the scheme, as well as for the delivery of out of hours housing related services. You will be required to lone work and to use your own initiative to respond to the needs of residents, whilst ensuring the security of, and safety in, the building. We are looking for someone who is strong willed, confident and with a genuine interest in working with vulnerable adults to deliver a person-centered service. The Ideal Candidate The successful applicant will have experience using MS Word, Excel and Outlook, along with good judgement, strong interpersonal, communication and administration skills. Practical experience of dealing with, and resolving, health & safety concerns is desirable. No prior housing management experience is required for this post but experience of working in a customer facing role is a pre-requisite. In return we offer generous annual leave plus bank holidays (pro-rata for part time staff), health cash plan, season ticket loan, tenancy deposit loan, cycle-2-work scheme, childcare vouchers, life assurance and a generous contributory pension offer. Interviews will be held on 14 January 2021 but shortlisted candidates will be required to complete online tests prior to this date. This role requires an enhanced DBS check. This will be requested as part of our pre-employment checking process in the event of you being offered a position. It may be mandatory for all non-care staff working in our extra care services to be fully vaccinated by 1 April 2022. Evidence of this, or medical exemption if appropriate, will be required if this does become a legal requirement.

Job Introduction This is a newly created role which gives you the opportunity to bring together the energy, metering and billing, compliance and maintenance teams together under a single Head of Service to provide a holistic heat, energy and water service to our residents. The team operates across all tenures and you will need to develop and maintain effective relationships with senior staff across the business to succeed. You'll provide inspirational leadership and guidance to your team, supporting them to deliver strong and effective management of contractors. You will lead on the strategic review of our domestic and commercial heating specification in advance of our upcoming procurement activity. We want our services to be responsive, efficient and cost effective and positively contribute to resident satisfaction. Main Responsibility You will be responsible for heating and hot water across our portfolio including traditional domestic gas boilers (and the associated gas safety checks), electric heating and our heat networks. We'll want you to build upon our already high levels of gas safety compliance and find ways of consistently maintaining 100% compliance. The Ideal Candidate We're looking for someone who knows what good looks like in terms of the delivery of these services but wants to achieve more than this. This is absolutely a leadership role, but we believe it's important that our leaders understand enough about the detail to help them quickly understand the challenges and then plan to address them. Did you once work on the tools yourself? A working knowledge of at least some of the services you'll be overseeing would be a distinct advantage. If this sounds like the challenge you are looking for, we would love to hear from you. About the Company Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision - to house west London's working poor, providing them a home from which to build themselves and their families a secure future. Our people We value our people and both respect and celebrate their differences. We're proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability. How to apply Please submit your application by 14 December 2021 at 23:59pm We are proud signatories of the G15 group's diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on Black, Asian and minority ethnic (BAME) diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels. We have under-representation of BAME colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage BAME candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career. We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry's Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation' Please apply for this role with us online. If you are not able to apply online or require any reasonable adjustments in the application process, please contact our HR team via to discuss your requirements.

Job Introduction This is a newly created role which gives you the opportunity to work with a dedicated team of staff delivering M&E, Fire and Asbestos services across our portfolio. The M&E, Fire and Asbestos team operates across all tenures and you will need to develop and maintain effective relationships with senior staff across the business to succeed. You'll provide inspirational leadership and guidance to your team, supporting them to deliver strong and effective management of contractors. You will lead a series of process reviews to make sure our services are delivered efficiently for the benefit of our residents and business, focussing in particular on M&E repairs. We want our services to be responsive, efficient and cost effective and positively contribute to resident satisfaction. You'll improve our already high levels of compliance in electrical safety and asbestos management. Main Responsibility You will be responsible for M&E services as diverse as passenger and domestic lifts, door entry systems, fire safety equipment and automatic gates, doors and barriers. You will also lead the team managing the FRA programme along with the actions that result from those assessments. The asbestos register and asbestos management plan are also under your remit. The Ideal Candidate We're looking for someone who knows what good looks like in terms of the delivery of these services but wants to achieve more than this. This is absolutely a leadership role, but we believe it's important that our leaders understand enough about the detail to help them quickly understand the challenges and then plan to address them. Did you once work on the tools yourself? A working knowledge of at least some of the services you'll be overseeing would be a distinct advantage. If this sounds like the challenge you are looking for, we would love to hear from you. About the Company Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision - to house west London's working poor, providing them a home from which to build themselves and their families a secure future. Our people We value our people and both respect and celebrate their differences. We're proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability. How to apply Please submit your application by 14 December 2021 at 23:59pm We are proud signatories of the G15 group's diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on Black, Asian and minority ethnic (BAME) diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels. We have under-representation of BAME colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage BAME candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career. We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry's Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation' Please apply for this role with us online. If you are not able to apply online or require any reasonable adjustments in the application process, please contact our HR team via email to discuss your requirements.

Notting Hill Genesis are an established company based in London providing 24-hour Domiciliary Care, 7 days a week to those in need in our local community. We pride ourselves on our reputation to provide consistent, reliable and proactive carers who provide person-centred support, high-quality care and assistance to people in their own homes. In a recent survey conducted, 98% of our staff believe that we live by our organisational values. They help guide our colleagues, inform their behaviours and influence the decisions they take every day. At NHG we are passionate about our staff and take pride in nurturing our own talent. As part of our commitment to our staff development, we have an internal programme designed for Care Workers to develop their skills and confidence to help them progress to more senior roles. We're a diverse/flexible/friendly organisation and people joining us in this position have gone on to a variety of roles, from positions such as Care Coordinator, Support Assistant, Housing Officer and Sheltered Housing Officer. We are looking for motivated, outgoing and caring people with a natural desire to help others to join our care services and support our vulnerable customers during this difficult time. We currently have Permanent and Bank (zero-hours contract) positions available for *FEMALE* Care Workers at our schemes in the following postcodes: W6, W12, NW10, NW8, N1, SW4, SW9, SE6, SE16 and SE27. **Gender is considered to be an occupational requirement- Equality Act 2010 Part 1 Schedule 9** About You Right to work in the UK Good written and spoken the English language Ability to work collectively in a team/individually Reliable and Trustworthy Have a caring and nurturing personality NVQ L2 in Health and Social Care/Willing to work towards one Rates of pay £9.18 - £10.85 per hour (£17,667 - £20,876 per annum for 37 hours per week or pro-rata for Part-Time roles) About the Role Assisting customers with their physical and social needs, ensuring all emotional and physical needs are met Provide medication to customers following NHG's Medication Policy Assist customers in cleaning their homes Assist customers to shop, cook and prepare food (some customers may also require assistance with eating) Assist male and female customers with their personal care such as washing, bathing, toilet and dressing Follow NHG's policies for good practice in these areas (e.g. Moving and Handling, Basic Food Hygiene, customer finances, etc.) What we can offer Guaranteed contracted hours for permanent staff Regular hours offered in advance for bank staff Choose to work local to you and give yourself less time travelling Promotion- opportunity to grow from within the business 28 days paid holiday (Bank Staff-Accrued Holiday) Store discounts/vouchers All-round continuous support from senior staff/team Regular comprehensive training provided/paid for Benefits from "our refer a friend" scheme Generous pension scheme Paid DBS Check We are looking for candidates who are keen to attend training and join Notting Hill Genesis in due course. If you have compassion, energy and enjoy helping people, we'd like to hear from you! Application Process There are 2 sections that you will need to complete as part of the application process: Section 1 - You'll be asked to upload your CV. We will then ask you a few questions that will give us a better understanding of you and the type of contract you are looking for. The information you provide will enable us to consider if your requirements match what we are looking for. Section 2 - Once you have successfully completed section 1, you will need to complete a 20-minute comprehension assessment. You do not need to have prior Care experience to complete the assessment. How to apply Our ethos is to provide equal opportunities to all, and to ensure we represent the communities we serve - we have joined the G15's diversity pledge to encourage ethnic (BAME) diversity in housing association leadership. We welcome applications from candidates from all backgrounds. If you have the skills, experience and values we're seeking, please apply to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career. Please note that this role requires a DBS check. Therefore an enhanced check will be requested in the event of you being offered the position as part of our pre-employment checking process. Please apply for this role with us online. If you are not able to apply online or require any reasonable adjustments in the application process, please contact our HR team via to discuss your requirements.