Electrician Covering the Cambridge, New Market, Colchester and Ipswich area £39,799 - £41,894 per year 40 hours per week We have an opportunity for an Electrician to join our team. The role will involve a variety of lone and teamwork with varied responsibilities. You will be primarily responsible for inspection and testing on occupied properties and producing Electrical Condition Reports, as well as remedial works. You will be provided with a company van and power tools, training will be provided as and when required. You will travel to various sites across the East region from your home address. The role of Electrician will include: Inspecting and testing of properties and completing any remedials required, ensuring safety and compliance Completing all paperwork and producing certification associated with works undertaken Monitoring and maintaining good levels of van stock and ensuring tools and equipment are kept in a suitable condition Resolve problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications Skills and experiences: To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to 18th Edition - 3rd and 4th amendment, NVQ Level 3 in core electrics, City & Guilds 2391-52, AM2. (or undertaking the qualification). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted Working knowledge of the application of Health and Safety legislation Analysing and diagnosing problems and implementing effective solutions Good communication and interpersonal skills along with a customer focused approach This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £39,799 per annum (rising to £41,894 per annum after 12 months service subject to satisfactory performance) For more information please click here View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 11 March 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Mar 09, 2026
Full time
Electrician Covering the Cambridge, New Market, Colchester and Ipswich area £39,799 - £41,894 per year 40 hours per week We have an opportunity for an Electrician to join our team. The role will involve a variety of lone and teamwork with varied responsibilities. You will be primarily responsible for inspection and testing on occupied properties and producing Electrical Condition Reports, as well as remedial works. You will be provided with a company van and power tools, training will be provided as and when required. You will travel to various sites across the East region from your home address. The role of Electrician will include: Inspecting and testing of properties and completing any remedials required, ensuring safety and compliance Completing all paperwork and producing certification associated with works undertaken Monitoring and maintaining good levels of van stock and ensuring tools and equipment are kept in a suitable condition Resolve problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications Skills and experiences: To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to 18th Edition - 3rd and 4th amendment, NVQ Level 3 in core electrics, City & Guilds 2391-52, AM2. (or undertaking the qualification). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted Working knowledge of the application of Health and Safety legislation Analysing and diagnosing problems and implementing effective solutions Good communication and interpersonal skills along with a customer focused approach This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £39,799 per annum (rising to £41,894 per annum after 12 months service subject to satisfactory performance) For more information please click here View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 11 March 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Electrician Covering Banbury, Evesham and Stratford upon Avon £41,789 - £43,988 per year 40 hours per week Mon-Fri (Occasional Weekend) We have exciting opportunities for 2 x Electricians to join our team. The role will involve a variety of lone and teamwork with varied responsibilities. You will primarily be responsible for inspection and testing in occupied properties and producing Electrical Condition Reports, as well as remedial works. You will be provided with a company van and power tools, training will be provided, as and when required. This role sits within Property Services, who are responsible for delivering high quality and cost-effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. The role of Electrician will include: Inspecting and testing of properties and completing any remedials required, ensuring safety and compliance Completing all paperwork and producing certification associated with works undertaken Monitoring and maintaining good levels of van stock and ensuring tools and equipment are kept in a suitable condition Respond positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract and service specifications. Skills and experiences: To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 3 in core electrics, 18th Edition - 3rd and 4th Amendment, AM2, City & Guilds 2391-52 or equivalent or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted Working knowledge of the application of Health and Safety legislation. Analysing and diagnosing problems and implementing effective solutions Good communication and interpersonal skills along with a customer focused approach This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £41,789 per annum (rising to £43,988 per annum after 12 months, subject to satisfactory performance) For more information please click here View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date:11 March 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Mar 08, 2026
Full time
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Electrician Covering Banbury, Evesham and Stratford upon Avon £41,789 - £43,988 per year 40 hours per week Mon-Fri (Occasional Weekend) We have exciting opportunities for 2 x Electricians to join our team. The role will involve a variety of lone and teamwork with varied responsibilities. You will primarily be responsible for inspection and testing in occupied properties and producing Electrical Condition Reports, as well as remedial works. You will be provided with a company van and power tools, training will be provided, as and when required. This role sits within Property Services, who are responsible for delivering high quality and cost-effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. The role of Electrician will include: Inspecting and testing of properties and completing any remedials required, ensuring safety and compliance Completing all paperwork and producing certification associated with works undertaken Monitoring and maintaining good levels of van stock and ensuring tools and equipment are kept in a suitable condition Respond positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract and service specifications. Skills and experiences: To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 3 in core electrics, 18th Edition - 3rd and 4th Amendment, AM2, City & Guilds 2391-52 or equivalent or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted Working knowledge of the application of Health and Safety legislation. Analysing and diagnosing problems and implementing effective solutions Good communication and interpersonal skills along with a customer focused approach This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £41,789 per annum (rising to £43,988 per annum after 12 months, subject to satisfactory performance) For more information please click here View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date:11 March 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
A housing association in Rochford seeks a Scheme Manager to support resident independence and deliver efficient housing management services. The role involves ensuring compliance, providing information to residents, and delivering high-quality customer service. Ideal candidates will have experience working with older individuals and possess good interpersonal skills. This full-time position offers a salary between £26,643 and £27,467, and comes with a comprehensive benefits package including annual leave and a pension scheme.
Feb 27, 2026
Full time
A housing association in Rochford seeks a Scheme Manager to support resident independence and deliver efficient housing management services. The role involves ensuring compliance, providing information to residents, and delivering high-quality customer service. Ideal candidates will have experience working with older individuals and possess good interpersonal skills. This full-time position offers a salary between £26,643 and £27,467, and comes with a comprehensive benefits package including annual leave and a pension scheme.
Overview Scheme Manager Yeovil, Somerset £13,532 - £13,951 per year 20 hours per week Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service, based in Somerset. The Scheme Manager is an essential role within the team. Working from an office based at the scheme, managing the building and residents. You would be part of a team of 12 scheme managers located in the Southwest reporting to a Housing Officer who works remotely. Responsibilities Supporting residents by providing information to promote independence, good health, wellbeing and safeguarding Completing mandatory compliance tasks along with health and safety checks Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed Delivering high quality customer service by resolving problems and complaints Providing administrative support, including maintaining accurate records in a timely manner Completing Sign Ups, Terminations, Settling in Visits Covering other schemes as and when required Skills and experiences Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths Proven experience of working with older people and understanding their individual needs or similar Ability to work alone and manage workloads to meet deadlines Working knowledge of handling confidential and sensitive information Good interpersonal and customer care skills Proficient User of Microsoft applications including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £13,532 (rising to £13,951 after 12 months, subject to satisfactory performance) The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance Questions and adjustments If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion and diversity Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Administrative Assistant, Manager, Administrative, Management, Customer Service
Feb 27, 2026
Full time
Overview Scheme Manager Yeovil, Somerset £13,532 - £13,951 per year 20 hours per week Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service, based in Somerset. The Scheme Manager is an essential role within the team. Working from an office based at the scheme, managing the building and residents. You would be part of a team of 12 scheme managers located in the Southwest reporting to a Housing Officer who works remotely. Responsibilities Supporting residents by providing information to promote independence, good health, wellbeing and safeguarding Completing mandatory compliance tasks along with health and safety checks Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed Delivering high quality customer service by resolving problems and complaints Providing administrative support, including maintaining accurate records in a timely manner Completing Sign Ups, Terminations, Settling in Visits Covering other schemes as and when required Skills and experiences Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths Proven experience of working with older people and understanding their individual needs or similar Ability to work alone and manage workloads to meet deadlines Working knowledge of handling confidential and sensitive information Good interpersonal and customer care skills Proficient User of Microsoft applications including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £13,532 (rising to £13,951 after 12 months, subject to satisfactory performance) The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance Questions and adjustments If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion and diversity Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Administrative Assistant, Manager, Administrative, Management, Customer Service
Select how often (in days) to receive an alert: Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first class customer service. Service Delivery Manager Banbury £42,435 - £44,669 per year 40 hours per week We are looking for a Service Delivery Manager to join our voids team covering a variety of sites across the Midlands. Responsibilities include managing a team who will be delivering high quality, cost effective property repairs, compliance and installation across the Midlands. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for money, e.g. efficient use of materials Managing the performance of the team of operatives Maintaining compliance for health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensuring the customer is our main focus Skills and experiences: To ensure full compliance with health and safety legislation, candidates must be qualified to ILM membership (The Institute of Leadership), NVQ Level 3 in a core trade subject or currently undertaking the qualification. Candidates will be required to bring original certification verifying proof of their qualifications; copies and CSCS cards will not be accepted. Proven experience of managing a successful team Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment Working knowledge of the application of Health and Safety legislation Proven experience of working to deadlines and prioritising workloads Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar) This role will involve driving on company business. Drivers must hold a full valid UK driving licence. About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £42,435 per annum (rising to £44,669 per annum after 12 months, subject to satisfactory performance) Interviews are expected to take place during the week commencing 09/03/26. The exact date will be confirmed with shortlisted candidates. If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Consulting, Service Manager, Manager, Service, Customer Service, Management
Feb 25, 2026
Full time
Select how often (in days) to receive an alert: Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first class customer service. Service Delivery Manager Banbury £42,435 - £44,669 per year 40 hours per week We are looking for a Service Delivery Manager to join our voids team covering a variety of sites across the Midlands. Responsibilities include managing a team who will be delivering high quality, cost effective property repairs, compliance and installation across the Midlands. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for money, e.g. efficient use of materials Managing the performance of the team of operatives Maintaining compliance for health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensuring the customer is our main focus Skills and experiences: To ensure full compliance with health and safety legislation, candidates must be qualified to ILM membership (The Institute of Leadership), NVQ Level 3 in a core trade subject or currently undertaking the qualification. Candidates will be required to bring original certification verifying proof of their qualifications; copies and CSCS cards will not be accepted. Proven experience of managing a successful team Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment Working knowledge of the application of Health and Safety legislation Proven experience of working to deadlines and prioritising workloads Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar) This role will involve driving on company business. Drivers must hold a full valid UK driving licence. About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £42,435 per annum (rising to £44,669 per annum after 12 months, subject to satisfactory performance) Interviews are expected to take place during the week commencing 09/03/26. The exact date will be confirmed with shortlisted candidates. If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Consulting, Service Manager, Manager, Service, Customer Service, Management