Proftech Talent

Sales Support Executive Our client is seeking a highly organised and proactive Sales Support Executive to join their Sales Department based in Solihull. This is a key support role within the commercial sales function, working across Dealer, Fleet and Affinity channels. The successful candidate will support sales performance through lead management, reporting and analysis, partner programme coordination, and dealer network activity. Working closely with senior sales leaders and cross-functional teams, this role requires strong attention to detail, analytical capability and the ability to manage multiple priorities in a fast-paced environment. As a Sales Support Executive you will need to have/be: Previous experience in a sales support, commercial support, administration or similar office based role Strong organisational skills with the ability to manage multiple workstreams and deadlines High level of accuracy and attention to detail, particularly when handling data, reporting and financial information Confident communication skills (written and verbal), with the ability to liaise with internal teams, dealers, customers and external partners Strong analytical skills with the ability to interpret data and produce meaningful reports Proficient in Microsoft Office, particularly Excel for reporting and analysis Ability to work independently, use initiative and prioritise workload effectively Experience managing or updating internal systems/CRM platforms Details: Salary: up to 30, 000 Working Hours: Full Time, 37.5 hours per week, Monday to Friday Location: Solihull Duration: Permanent Role of a Sales Support Executive: Manage dealer bonus claims, ensuring accuracy, compliance and timely submission. Act as primary contact for Affinity Partners, coordinating programme delivery and activity. Monitor and analyse sales leads via the CRM system, ensuring effective follow-up and reporting. Support dealer and fleet credit and risk management processes. Produce finance and contract hire performance analysis and reporting. Provide analytical support for dealer development, parts and accessories performance. Administer and maintain training platform content and user activity. Coordinate and support internal and customer meetings as required. Provide ad-hoc support to senior sales leadership and regional managers. Assist with vehicle taxation, allocation and delivery logistics processes. Support fleet administration and operational activities as required. Benefits of working as a Sales Support Executive: 25 days holiday + Bank Holidays Secure and free parking Subsidised canteen BUPA cover Death in Service Generous Pension

Returns Coordinator Our Tamworth based client is looking for a Returns Coordinator to join their team. Your role will be responsible for the day-to-day administration of the return's good process. As a Returns Coordinator, you will need to have/be: The ideal candidate will be efficient, accurate at all times and have excellent data entry and administration skills They should have Excellent written and verbal communication skills Have experience of working in a busy environment Work equally well in a team as well as being able to efficiently manage their own work load and effectively manage their own time Ability to work under pressure Ability to analyse information Be able to adapt and use initiative to understand how to prioritise and get a resolution A basic knowledge of Word, Outlook, Excel and Sage is preferred Previous experience of working in a busy Customer Service/administration role Details: Salary : 25, 000 - 26, 000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Tamworth (on site) Duration : Permanent Role of Returns Coordinator: Responsibility for Coordinating debit entry and credits for the business Entry of all debit notes, both emailed and posted, on the in-house system Monitoring Returns email inbox and ensuring all queries are dealt with promptly Running credits from the in-house system and Sage Scanning debits and corresponding paperwork on to the archive system Deal with all incoming debit queries (via telephone and email) both internal and external Liaising with carriers, Quality department and the Admin/Customer service team in organising collection of faulty goods Liaising with Customer Service and External Sales team on stock cleanse debits and compensating orders Liaise with National Sales Managers and external team to resolve aged debit queries Investigating any reported mis-picks by liaising with the Customer Service, Admin and Warehouse Investigating price queries with Customer Service, and the Commercial team Co-ordination faulty returns and liaising with Quality departments on fault testing Liaising with Commercial team to produce rebate credits Dealing with POD requests from carriers Liaising with Credit Control on any returns that are holding up invoice payments to assist with a resolution Regularly chase all outstanding returns/queries by phone and email Produce and monitor reports, regularly update log histories on outstanding debits and meet targets and deadlines to resolve Picking up the switchboard overflow calls Support/Cover for the wider Customer Service/Admin Department Benefits of working as a Returns Coordinator: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking

Senior IT Platform Manager Our client is seeking a Senior IT Platform Manager to lead the delivery and performance of critical IT Infrastructure and Workplace Services, including compute, cloud, networking, end-user computing, digital workspace, and meeting room solutions. You will provide technical leadership, manage multi-vendor delivery, and ensure services meet business objectives, security requirements, and quality standards. The ideal candidate will have experience managing complex IT infrastructure, leading high-performing teams, and collaborating with suppliers to optimise service delivery. As a Senior IT Platform Manager, you will need to have/be: Strong IT service management skills with the ability to deliver reliable, user-focused technology services. Solid understanding of IT infrastructure, including cloud, networking, and end-user computing. Experience managing day-to-day IT operations across infrastructure and workplace services. Confident managing suppliers and ensuring performance, value for money, and service quality. Strong stakeholder management skills, able to influence and build effective relationships. Knowledge of delivery methodologies (Agile, Waterfall, Lean) and how to apply them in IT project delivery. Awareness of emerging digital technologies and opportunities for improvement. Proven experience overseeing critical IT infrastructure in a similar, complex environment. Experience leading an infrastructure or service delivery team to meet performance targets. Track record of managing service delivery within multi-vendor environments. Experience working closely with suppliers and partners to drive continuous improvement. Details: Salary : 46, 406 - 65, 514 Working Hours : Full Time, Monday to Friday (hybrid, 3 days per week office based) Location : Hybrid/Birmingham Duration : Permanent Role of Senior IT Platform Manager: Lead the design, operation, and performance of IT Infrastructure and Workplace Services, balancing business objectives with financial and supplier performance. Oversee planning, installation, maintenance, and acceptance of infrastructure and workplace components, ensuring alignment with service expectations, security, and quality standards. Support the delivery of Infrastructure (compute, cloud, network) and Workplace Services (end-user computing, digital workspace, meeting rooms), ensuring agreed support models and security requirements are met. Provide technical leadership to optimise performance and outcomes across IT Infrastructure and Workplace Services. Manage and guide suppliers and internal resources to deliver IT Infrastructure and Workplace capabilities effectively. Proactively identify, investigate, and resolve system and service issues, driving long-term solutions. Monitor supplier performance to ensure compliance with SLAs, KPIs, and agreed targets. Define and communicate IT Infrastructure and Workplace Services objectives and processes with suppliers and internal teams. Benefits of working as a Senior IT Platform Manager : a competitive pension scheme, with up to 12 per cent employer contributions a starting salary that reflects your skills and experience a cash allowance in lieu of benefits, which means you can choose which benefits are right for you and your family core company funded benefits such as life assurance, income protection and health cash plan 25 days annual leave plus public holidays access to tax-efficient voluntary benefits scheme & retail, health, leisure, and travel offers access to an Employee Assistance Program financial and health well-being programmes

Export Coordinator We are recruiting for an Export Coordinator to join our Tamworth based client. You'll be working as part of the Export team to co-ordinate the effective movement of goods globally to fulfil the needs of internal and external customer orders, whilst adhering to customs and shipping requirements. Also supporting the Export Sales Managers and Middle East office as required. As an Export Coordinator you will need to have/be: Essential experience in export procedures and familiarity with Sage or similar CRM databases Excellent written and verbal communication skills with a strong customer service focus Proficient in Microsoft Office, particularly Excel Ability to prioritise a heavy workload in a fast-paced environment, demonstrating initiative and strong problem-solving skills Details: Salary : 28, 000 Working Hours : 37.5 hours per week Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Export Coordinator: Co-ordinate the end-to-end export process for global customer orders, including quoting, booking, and re-charging freight Process customer and inter-company orders using Sage and other internal systems Monitor order statuses, back orders, and daily reports to ensure timely despatch and invoicing Prepare international shipping documents, including Commercial Invoices, Packing Lists, and Certificates of Origin Ensure accurate application of HS Codes and remain up to date with changing customs requirements Obtain, authorise, and file export documentation and invoices (e.g. C88s, waybills, freight invoices) within required timeframes Provide operational support to the Middle East team, including processes, training, and stock management Manage Middle East purchase orders, stock GRNs, and monthly invoices Co-ordinate goods movements for regional exhibitions and process sample orders Monitor export stock levels and co-ordinate movements between warehouses and group manufacturing plants Liaise with the warehouse regarding picking priorities, order changes, and bespoke requests Maintain the customer database and report stock data or commodity code issues to the technical and purchasing teams Act as a key point of contact for internal staff, customers, and freight forwarders to resolve delivery or customs issues Escalate operational issues, mis-picks, or credit control concerns to senior management when required Support Export Sales Managers and the Middle East General Manager as required Work collaboratively with other departments, including Credit Control, Technical, and IT Complete general administration duties, including scanning paperwork and other ad hoc tasks to support the wider team Benefits of working as an Export Coordinator: 23 days holiday, plus bank holidays Christmas shutdown Free on-site parking Pension scheme

report directly to the foundry Works Engineer whilst being integrated into a team of fully skilled engineers Report to breakdowns as a priority to ensure plant uptime is kept at a premium Assist in the analysis of breakdowns to establish route courses along with the implementing of corrective action Contributing towards TPM system proactive checks being completed on time Overhauling, repairing and refurbishing parts and equipment in the maintenance workshop outside of breakdowns and TPMs Fulfill parts requisitions on the completion of work to ensure stock levels are retained hence minimizing downtime Assist with ongoing project work e.g. new equipment installation/ factory improvements Nurture and assist our up-and-coming apprentices through their time by passing on valuable skills and knowledge Liaise with fellow colleagues on different shift patterns handing over work and reporting any issues Undertake any reasonable requests for training, either internally or externally, in order to improve performance and capabilities Flexibility to occasionally work outside of shift pattern when cover is required

Exciting Engineering Design Opportunity - Join Our Dynamic Team! Senior Mechanical Design Engineer Are you ready to make an impact in the UK rail and utilities industries? Our engineering design consultancy is growing, and we're looking for talented professionals to join our friendly and focused team . We work across multiple disciplines, with a strong presence in the water sector through our strategic partnership with Barhale . Why Join Us? At our company, wellbeing comes first . We've created a safe, just, and fair workplace where mental and physical health are a top priority. We offer: Flexible working hours - start between 7 AM and 10 AM Excellent pension scheme - 9% total contribution Generous holidays - 23 days annual leave + 8 bank holidays Career growth - training & development opportunities On-site perks - free gym access & fresh fruit in the office Lifestyle benefits - discounts through Circular Benefits Your Role As a Design Engineer , you'll play a key role in delivering high-quality solutions for the water industry. Your responsibilities will include: Producing design calculations and drawings Leading CAD technicians, junior designers, and graduates Collaborating with suppliers, manufacturers, and subcontractors Preparing design investigations, reports, and specifications Ensuring compliance with safety, quality, and technical standards Presenting designs and attending key project meetings What We're Looking For 10+ years of design experience in the water industry Strong knowledge of hydraulic design Awareness of mechanical design and control systems Degree or HND in a relevant field Proficiency in IT & design software Registered with a professional body and working toward chartership Join us and be part of a company that values innovation, collaboration, and your personal wellbeing! Interested? Apply today!