IT Transformation & Change Manager Salary £70,000 £85,000 PA 18-month FTC Hybrid working (Croydon) We re recruiting an IT Transformation & Change Manager for a global manufacturing organisation to help embed core enterprise systems into day-to-day ways of working. The business has invested in key platforms, including Microsoft Dynamics AX and workforce systems, but inconsistent adoption, workarounds, and spreadsheet-driven processes are undermining their value. This role is about making change stick ensuring systems are used properly, processes are scalable, and teams move away from informal or manual approaches. This is a delivery-led change role, focused on execution rather than theory. You ll lead the people and process side of transformation, working cross-functionally with Operations, Finance, HR, and IT to drive consistent adoption and improved operational discipline. IT Transformation & Change Manager Key accountabilities: Lead change management across IT and business transformation initiatives, with a strong focus on ERP and enterprise systems Drive consistent system adoption, addressing behavioural, capability, and engagement challenges Identify and eliminate spreadsheet-based and informal workarounds, replacing them with standardised, scalable processes Work with functional leaders to redesign and embed fit-for-purpose processes Own stakeholder engagement, communication, and training to support sustainable change Establish clear governance, ownership, and accountability for process compliance Embed learning and support models so teams are equipped to operate core systems effectively Track adoption and usage, intervening where change is not landing and course-correcting as required Support benchmarking and maturity assessments to inform future transformation priorities Candidate requirements: Proven experience in IT transformation, change management, or business improvement roles Demonstrable success driving adoption of ERP or enterprise systems, ideally Microsoft Dynamics AX or similar Experience working with HR or workforce systems is highly desirable Strong understanding of how systems, processes, and behaviours interact Confident operator able to challenge existing ways of working and influence senior stakeholders Pragmatic, delivery-focused, and comfortable working in evolving environments Experience in manufacturing, operational, or multi-site organisations is a strong advantage Why this role This is not a theoretical transformation role. You will be fixing real operational issues, improving system ROI, and creating disciplined, scalable ways of working across a complex organisation. The role has the scope to challenge where needed and deliver tangible, lasting change. The position is offered initially as an 18-month fixed-term contract, with hybrid working genuinely supported. If you re motivated by practical change and enjoy seeing systems properly embedded into the business, we d love to hear from you. Please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 30, 2026
Contractor
IT Transformation & Change Manager Salary £70,000 £85,000 PA 18-month FTC Hybrid working (Croydon) We re recruiting an IT Transformation & Change Manager for a global manufacturing organisation to help embed core enterprise systems into day-to-day ways of working. The business has invested in key platforms, including Microsoft Dynamics AX and workforce systems, but inconsistent adoption, workarounds, and spreadsheet-driven processes are undermining their value. This role is about making change stick ensuring systems are used properly, processes are scalable, and teams move away from informal or manual approaches. This is a delivery-led change role, focused on execution rather than theory. You ll lead the people and process side of transformation, working cross-functionally with Operations, Finance, HR, and IT to drive consistent adoption and improved operational discipline. IT Transformation & Change Manager Key accountabilities: Lead change management across IT and business transformation initiatives, with a strong focus on ERP and enterprise systems Drive consistent system adoption, addressing behavioural, capability, and engagement challenges Identify and eliminate spreadsheet-based and informal workarounds, replacing them with standardised, scalable processes Work with functional leaders to redesign and embed fit-for-purpose processes Own stakeholder engagement, communication, and training to support sustainable change Establish clear governance, ownership, and accountability for process compliance Embed learning and support models so teams are equipped to operate core systems effectively Track adoption and usage, intervening where change is not landing and course-correcting as required Support benchmarking and maturity assessments to inform future transformation priorities Candidate requirements: Proven experience in IT transformation, change management, or business improvement roles Demonstrable success driving adoption of ERP or enterprise systems, ideally Microsoft Dynamics AX or similar Experience working with HR or workforce systems is highly desirable Strong understanding of how systems, processes, and behaviours interact Confident operator able to challenge existing ways of working and influence senior stakeholders Pragmatic, delivery-focused, and comfortable working in evolving environments Experience in manufacturing, operational, or multi-site organisations is a strong advantage Why this role This is not a theoretical transformation role. You will be fixing real operational issues, improving system ROI, and creating disciplined, scalable ways of working across a complex organisation. The role has the scope to challenge where needed and deliver tangible, lasting change. The position is offered initially as an 18-month fixed-term contract, with hybrid working genuinely supported. If you re motivated by practical change and enjoy seeing systems properly embedded into the business, we d love to hear from you. Please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 30, 2026
Full time
3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Part-time Accounts Payable Assistant Location: Crewe Salary: up to £25k FTE + bonus (up to 10%) 12-month Fixed Term Contract 22.5 hours per week, 5 days Monday to Friday with some flexibility around start and finish times within core business hours. 25 days holiday plus 8 UK bank holidays (including Christmas shutdown) We have an exciting opportunity for a 12-month Fixed Term Accounts Payable Assistant to join a growing consultancy business based in their Crewe office. This role will support the wider finance function by ensuring the accurate and timely processing of supplier invoices and payments, maintaining accurate financial records, and responding to supplier and internal queries, whilst ensuring compliance with company policies and procedures. This role would suit candidates with experience as an Accounts Payable Assistant, Purchase Ledger Assistant, Accounts Assistant, Finance Assistant or Accounts Administrator. Accounts Payable Assistant Candidate requirements: Previous experience in an accounts payable, purchase ledger or finance administration role (essential) Good understanding of UK VAT and invoice requirements Understanding of basic accounting principles Experience using accounting or ERP systems (e.g. Sage, Xero, Oracle, SAP or similar) (desirable) Proficient in Microsoft Office, including strong Excel skills (essential) Excellent attention to detail and accuracy Strong organisational and time management skills Ability to manage multiple tasks and meet deadlines Strong communication skills, both written and verbal Proactive, professional and solutions-focused approach Ability to work independently and as part of a team Key responsibilities: Accurately process supplier invoices in a timely manner, ensuring correct authorisation and coding Match purchase orders, delivery notes and invoices where applicable Prepare and process supplier payment runs Set up and maintain supplier records within the accounting system Maintain supplier accounts and reconcile statements Respond to supplier and internal finance queries, resolving discrepancies promptly Ensure compliance with company policies, VAT regulations and HMRC requirements Assist with month-end processes, including accruals and reconciliations Maintain accurate audit trails and supporting documentation Support audits by providing required documentation Assist with continuous improvement of accounts payable processes Undertake ad hoc finance and administrative duties as required If this sounds like the opportunity you have been looking for, please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 30, 2026
Contractor
Part-time Accounts Payable Assistant Location: Crewe Salary: up to £25k FTE + bonus (up to 10%) 12-month Fixed Term Contract 22.5 hours per week, 5 days Monday to Friday with some flexibility around start and finish times within core business hours. 25 days holiday plus 8 UK bank holidays (including Christmas shutdown) We have an exciting opportunity for a 12-month Fixed Term Accounts Payable Assistant to join a growing consultancy business based in their Crewe office. This role will support the wider finance function by ensuring the accurate and timely processing of supplier invoices and payments, maintaining accurate financial records, and responding to supplier and internal queries, whilst ensuring compliance with company policies and procedures. This role would suit candidates with experience as an Accounts Payable Assistant, Purchase Ledger Assistant, Accounts Assistant, Finance Assistant or Accounts Administrator. Accounts Payable Assistant Candidate requirements: Previous experience in an accounts payable, purchase ledger or finance administration role (essential) Good understanding of UK VAT and invoice requirements Understanding of basic accounting principles Experience using accounting or ERP systems (e.g. Sage, Xero, Oracle, SAP or similar) (desirable) Proficient in Microsoft Office, including strong Excel skills (essential) Excellent attention to detail and accuracy Strong organisational and time management skills Ability to manage multiple tasks and meet deadlines Strong communication skills, both written and verbal Proactive, professional and solutions-focused approach Ability to work independently and as part of a team Key responsibilities: Accurately process supplier invoices in a timely manner, ensuring correct authorisation and coding Match purchase orders, delivery notes and invoices where applicable Prepare and process supplier payment runs Set up and maintain supplier records within the accounting system Maintain supplier accounts and reconcile statements Respond to supplier and internal finance queries, resolving discrepancies promptly Ensure compliance with company policies, VAT regulations and HMRC requirements Assist with month-end processes, including accruals and reconciliations Maintain accurate audit trails and supporting documentation Support audits by providing required documentation Assist with continuous improvement of accounts payable processes Undertake ad hoc finance and administrative duties as required If this sounds like the opportunity you have been looking for, please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Planning Manager EMEA Manufacturing Salary £60-£70k + excellent benefits and long-term career development Hybrid working 2 3 days per week on-site (Croydon, South London) Our client is a well-established, global manufacturing business operating in a specialist, high-value product environment. As part of continued growth across international markets, they are looking to appoint an experienced EMEA Planning Manager to lead the regional planning function and support the ongoing development of planning capability. This is a permanent position with clear scope to evolve over time, offering a strong opportunity for an ambitious Planning Manager to increase regional responsibility within a global organisation. Planning Manager The Role You will lead the EMEA Planning team, ensuring manufacturing and inventory plans consistently deliver strong customer service while balancing efficiency, cost, and stock optimisation. The role plays a central part in how planning operates across the region, combining regional oversight with hands-on leadership. You will work closely with senior stakeholders across Operations, Commercial, Logistics, and Finance, contributing to the continued development of planning processes and the regional input into global S&OP activity. Key Responsibilities Lead, motivate, and develop the EMEA Planning team, setting clear priorities and driving performance. Manage and optimise inventory levels across raw materials, WIP, and finished goods. Take ownership of supply planning for high-value product ranges, including coordination with third-party suppliers. Support the development of planning capability through improved processes, systems, and data insight. Lead the supply planning input into the company s global S&OP process. Build effective working relationships with cross-functional stakeholders across the business. Champion the effective use and ongoing development of the ERP system. About You You will be an experienced Planning Manager with a strong manufacturing background, comfortable operating in a regional role and working across functions. You enjoy improving systems and processes, leading teams, and balancing strategic thinking with operational delivery. What you ll bring: Solid experience in a Planning Manager or equivalent role within a manufacturing environment. Proven leadership and team development experience. Strong working knowledge of ERP systems and S&OP processes. A track record of continuous improvement within planning or supply chain functions. Excellent communication skills with the ability to influence across functions. If you're ready to take ownership of the Planning function for a global manufacturing business, we d love to hear from you. Please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 23, 2026
Full time
Planning Manager EMEA Manufacturing Salary £60-£70k + excellent benefits and long-term career development Hybrid working 2 3 days per week on-site (Croydon, South London) Our client is a well-established, global manufacturing business operating in a specialist, high-value product environment. As part of continued growth across international markets, they are looking to appoint an experienced EMEA Planning Manager to lead the regional planning function and support the ongoing development of planning capability. This is a permanent position with clear scope to evolve over time, offering a strong opportunity for an ambitious Planning Manager to increase regional responsibility within a global organisation. Planning Manager The Role You will lead the EMEA Planning team, ensuring manufacturing and inventory plans consistently deliver strong customer service while balancing efficiency, cost, and stock optimisation. The role plays a central part in how planning operates across the region, combining regional oversight with hands-on leadership. You will work closely with senior stakeholders across Operations, Commercial, Logistics, and Finance, contributing to the continued development of planning processes and the regional input into global S&OP activity. Key Responsibilities Lead, motivate, and develop the EMEA Planning team, setting clear priorities and driving performance. Manage and optimise inventory levels across raw materials, WIP, and finished goods. Take ownership of supply planning for high-value product ranges, including coordination with third-party suppliers. Support the development of planning capability through improved processes, systems, and data insight. Lead the supply planning input into the company s global S&OP process. Build effective working relationships with cross-functional stakeholders across the business. Champion the effective use and ongoing development of the ERP system. About You You will be an experienced Planning Manager with a strong manufacturing background, comfortable operating in a regional role and working across functions. You enjoy improving systems and processes, leading teams, and balancing strategic thinking with operational delivery. What you ll bring: Solid experience in a Planning Manager or equivalent role within a manufacturing environment. Proven leadership and team development experience. Strong working knowledge of ERP systems and S&OP processes. A track record of continuous improvement within planning or supply chain functions. Excellent communication skills with the ability to influence across functions. If you're ready to take ownership of the Planning function for a global manufacturing business, we d love to hear from you. Please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
2nd/3rd Line IT Network Support Engineer Salary: £40k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required We have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 2nd/3rd Line IT Network Support Engineers with experience in a Managed Service Provider or multi-site environments. The role offers excellent scope and future growth opportunities for the right candidate. Network Support Engineer Requirements: Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues) Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect) Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing) Experience with DNS, DHCP, NAT, and network address planning Ability to produce and maintain detailed network documentation, diagrams, and change records Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes Desirable: Experience with SD-WAN technologies and deployment Knowledge of VoIP systems and network QoS Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect Associate ITIL Foundation If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 15, 2026
Full time
2nd/3rd Line IT Network Support Engineer Salary: £40k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required We have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 2nd/3rd Line IT Network Support Engineers with experience in a Managed Service Provider or multi-site environments. The role offers excellent scope and future growth opportunities for the right candidate. Network Support Engineer Requirements: Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues) Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect) Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing) Experience with DNS, DHCP, NAT, and network address planning Ability to produce and maintain detailed network documentation, diagrams, and change records Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes Desirable: Experience with SD-WAN technologies and deployment Knowledge of VoIP systems and network QoS Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect Associate ITIL Foundation If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
