CV Bay Ltd

Regional Director Soft Services (Facilities Management) London Salary: £75,000 + car allowance + excellent benefits Sector: Facilities Management / Soft Services About the Role We re seeking an experienced and strategic Regional Director to lead soft services operations across multiple sites in London . This is an exciting opportunity to join a leading facilities management company known for delivering exceptional service, operational excellence, and sustainable solutions to a diverse client base. As the Regional Director , you ll be responsible for the overall performance, growth, and client satisfaction across a portfolio of soft services contracts. Key Responsibilities Provide strategic leadership and direction to a regional soft services team. Manage P&L for the region, ensuring strong financial performance and contract compliance. Build and maintain excellent relationships with clients, driving customer satisfaction and contract retention. Ensure delivery of all services to agreed SLAs and KPIs. Lead, motivate, and develop operational managers to achieve business goals. Identify opportunities for growth, innovation, and continuous improvement. Promote a strong safety, sustainability, and people-first culture across all sites. About You To succeed in this role, you ll need: Proven experience in senior management within soft services or facilities management . Strong commercial and financial acumen, with experience managing large regional portfolios. Excellent leadership and communication skills. Ability to build trusted relationships with clients and internal teams. Knowledge of industry standards, health & safety, and compliance. A passion for operational excellence and continuous improvement. Why Join Us? Work with a market-leading FM organisation with national presence. Competitive salary, car allowance, and performance-related bonus. Genuine opportunities for career progression and professional development . Be part of a company that values innovation, sustainability, and people. How to Apply If you re a driven and experienced Regional Director with a background in soft services and facilities management , we d love to hear from you. Apply now with your CV or contact our recruitment team for a confidential discussion.

Technical Aftersales Manager Ventilation & Air Conditioning UK-Wide (travel required to Manchester, Kent & across the UK) £50,000 £55,000 + Travel Expenses + Benefits Full-Time Permanent Are you an experienced HVAC professional with a strong technical background in air conditioning, controls, and ventilation? We re looking for a Technical Aftersales Manager to join our established team, supporting customers and internal staff to get the very best from our high-performance product range. About the Role As our new Technical Aftersales Manager, you ll play a crucial role in the post-sale customer journey , ensuring every system is optimised for performance and longevity. You'll work closely with our branch teams , technical specialists , and customers to provide expert guidance, troubleshoot any issues, and recommend the most suitable products for each individual application. This is a key support role, designed to free up our Branch Managers to focus on new business, while you ensure ongoing satisfaction and system performance for our valued clients. Key Responsibilities: Act as the go-to technical expert on air conditioning, controls, and ventilation systems. Support customers across the UK, ensuring they get the most out of their systems post-installation. Advise internal sales teams and customers on the most suitable products for varying commercial and domestic requirements. Build strong, ongoing relationships with clients, providing technical support , troubleshooting , and system optimisation . Work collaboratively with the wider sales and operations teams to improve customer satisfaction and retention. Be prepared to travel to branches across the UK, including regular visits to Manchester and Kent. What We re Looking For: Proven experience in the HVAC sector, ideally in a technical support, commissioning, or aftersales role. Strong knowledge of air conditioning systems , controls , and ideally ventilation products. Confident communicator with a proactive, customer-first attitude. Ability to interpret technical information and explain it clearly to customers and colleagues. Willingness to travel nationally to support our branch network. What s On Offer: Competitive salary of £50,000 £55,000 , depending on experience. Company expenses covered for travel and accommodation when visiting branches. Career progression within a respected and growing UK-wide business. Supportive and knowledgeable team with a real focus on customer satisfaction. Ready to take the next step in your HVAC career and make a real difference to customers and colleagues alike? Apply now to join a team where your technical knowledge and customer service skills will be highly valued.

Operations Director Soft Services (Cleaning) Facilities Management £75,000 £95,000 + Large Bonus + Car Allowance Prestigious Client Portfolio c.£25m P&L Ownership London Are you an Operations Director in Soft Services FM with a proven track record of running large, complex portfolios? Do you thrive in high-expectation environments where reputation, service excellence and board-level stakeholder relationships really matter? This is a rare opportunity to join a top tier Facilities Management organisation supporting some of the most prestigious, high profile UK clients across corporate, financial, technology and landmark built environments. You ll have full operational and commercial accountability for a £25m portfolio, leading a large multi-site team to deliver best-in-class soft services solutions. What you ll be doing Full P&L ownership of a c.£25m national cleaning portfolio Leading delivery standards, operational performance & client experience Driving innovation, continuous improvement and commercial efficiencies Holding complex senior stakeholder relationships (C-suite / Exec level) Leading senior Operations Managers, and wider remote site teams Supporting growth, rebids and mobilisations What we re looking for Proven Director-level soft services / cleaning background (FM sector) Experience with highly prestigious / blue-chip / regulated clients Demonstrable P&L ownership of large portfolios Self-starter with the confidence to challenge and influence at board level Evidence of driving margin improvement & service transformation Strong data / MI / commercial reporting capability Package £75,000 £95,000 base salary (DOE & portfolio experience) Significant bonus potential Car allowance + wider corporate benefits Why this role? National prestige accounts Growing portfolio A business that backs innovation and fast decision-making Future career progression into Exec level roles Apply now if you re an Operations Director in the cleaning / soft services space and want to take ownership of one of the most prestigious FM portfolios in the UK. Confidential conversations welcome.

Building Maintenance Engineer Benefits : up to £35,000 / 40 hour week / 8am 5pm with 1 hour lunch included / 22 + 8 days holiday / Overtime / Private Medical / Death in service / Pension We are an international facilities management company with over 100 years experience in the industry, currently employing over 4000 engineers. We work closely with many industries such as government, healthcare, education, retail and the aviation industry. Our services in the hard sector include, Electrical and mechanical maintenance, building services, fire safety, and compliance. We are seeking General Maintenance Engineer to work on a prestigious government contract. So you must be able to pass SC clearance. Key Responsibilities: PPM's - emergency lighting, legionella checks, water temperature checks, fire doors, filter changes. Minor building and plumbing work including flushing taps, unblocking etc Patching up of plastering and basic decorating General building maintenance Ensure all maintenance tasks are completed efficiently and in a timely manner. Respond to emergency maintenance Keep detailed records of maintenance activities and report findings to the supervisor. Collaborate with colleagues and contractors to ensure effective maintenance operations. Adhere to safety guidelines and company policies. Package Salary : £35,000pa DoE 40 hour week 1 in 4/ 22+8day holiday Private Medical Death in Service Pension Tools Laptop Mobile OVER TIME RATES Overtime Mon Fri 1.5 x normal hourly rate Sat prior to 12.00 pm 1.5 x normal hourly rate Sat after 12.00 pm 2 x normal hourly rate Sun & bank holidays all day 2 x normal hourly rate

Senior Project Manager iGaming Studio (Hybrid, Midlands) £50,000 - £55,000 + Excellent Benefits This is an exciting opportunity to join a leading iGaming studio as a Senior Project Manager , helping deliver high-quality games. Ideally, someone with a formal Project Management qualification who has worked in an Agile environment delivering software, ideally games. This hybrid role requires 3 days a week in the Midlands-based office. Responsibilities: Create and manage game delivery plans Schedule and run project gates and design reviews Track project costs and timelines, escalating risks early Coordinate external approvals (e.g. Compliance, Legal) Ensure teams follow delivery processes Communicate progress to roadmap owners Deliver game packages to the release team Required Experience: Project management within a software team (Gaming/iGaming ideally) Formal PM qualification (e.g. PRINCE2, PMP) Experience with tools such as Jira, Confluence, MS Project, (url removed) Benefits: 25 days holiday + bank holidays + your birthday off Hybrid working (3 days onsite) Salary £50,000 - £55,000 Pension scheme Life assurance Employee discount scheme Employee assistance programme Regular social events and team activities Interested? Apply now or get in touch with to find out more.

Sales Executive Contact Centre (Web Services) Location: Worcester Hybrid after 6 months Full-time Permanent Starting Salary: £26,000 + £4,000 Commission Potential Are you confident on the phone, naturally persuasive, and motivated by hitting targets? Join our fast-growing web-based tech company in Worcester as a Sales Executive in our contact centre team. We're looking for a driven and friendly individual who can handle inbound calls , engage with customers, and use their product knowledge to upsell and cross-sell effectively. This is a KPI-driven role , so you ll need to be comfortable working in a performance-focused environment but we ll give you all the training and support you need to succeed. What You ll Do: Handle inbound customer enquiries with professionalism and enthusiasm. Identify opportunities to upsell or cross-sell our digital services and solutions. Hit and exceed your KPIs (we ll make sure they re clear, fair, and achievable). Deliver outstanding customer service on every call. Keep accurate call notes and use CRM tools to manage follow-ups. What You ll Need: Confident phone manner with a clear, friendly communication style. Target-driven mindset enjoys the buzz of smashing goals. Positive attitude and a team player approach. Some customer service or sales experience (contact centre experience a bonus). Basic computer and typing skills. What You ll Get: £26,000 starting salary Up to £4,000 in annual commission for hitting KPIs. Hybrid working after probation, you can work 3 days a week from home . Ongoing sales coaching and progression opportunities. Supportive and friendly team culture. Ready to bring your energy to a tech-forward company with a great team and solid benefits? Apply now and start your sales journey with us in Worcester.

Account Lead Soft Services Facilities Management London £75,000 Are you a dynamic, proactive leader with a passion for delivering exceptional soft services facilities management ? We re looking for an Account Lead to take charge of a £10 million contract in London. This is a fantastic opportunity for someone who thrives in a fast-paced environment , is always thinking on their feet , and can anticipate challenges before they arise. The Role As Account Lead , you ll be responsible for: Overseeing the day-to-day delivery of a large-scale soft services FM contract worth £10M Leading, motivating, and developing on-site teams to ensure operational excellence Driving client satisfaction through a proactive, solution-driven approach Managing budgets, compliance, reporting, and service innovation Identifying opportunities for service improvements and efficiencies About You We re looking for someone who is: Proactive, not reactive a natural problem-solver who stays ahead of the game Highly efficient, organised, and commercially astute Experienced in managing large FM contracts (soft services) at senior level A confident communicator who can build strong client and stakeholder relationships London-based (or within easy reach) What s on Offer Competitive salary of £75,000 The chance to lead a flagship £10M account in the heart of London Career progression opportunities within a growing facilities management business A supportive, forward-thinking work environment

Technical Compliance Administrator East Midlands/Derbyshire/Staffordshire Up to £30,000 3 5 days on site We re seeking a highly organised Technical Compliance Administrator to coordinate the certification and approval process for new product releases. This role is key to ensuring products meet compliance standards and are released on time and within budget. Responsibilities: Coordinate certification and approval processes with internal teams and external partners Collate and maintain compliance documentation Track progress, timelines, and certification costs Support reporting on metrics, SLAs, and release schedules Escalate and help resolve issues that block approvals Experience & Skills: Strong background in administration or coordination Excellent organisation, communication, and multitasking skills Someone who is detail-driven, diligent, proactive, with able to work under pressure Confident IT user with experience in Excel ; familiarity with Jira or (url removed) is a plus Experience in a regulated industry or certification processes is desirable Benefits include: Salary of up to £30k per annum 25 days holiday plus bank holidays Pension scheme Life assurance Enhanced family leave Salary sacrifice schemes Health & well-being support Social events and recognition awards If you re proactive, adaptable, and looking for a rewarding role in compliance and project coordination, please apply now to