Universal Business Team

Our Client, a reputable family run business based in Lancing, West Susse x are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day. You will have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes. You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management. Responsibilities: Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs. Attend and participate in management meeting with the senior management team. Handle and resolve any issues/grievances/conflicts/problems with operations staff. Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates. Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation. Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business. Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department. Liaise with IT support providers and members of staff to resolve any hardware or software issues. Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers' sales representatives. Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required. Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required. Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required. Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers. Organise regular servicing and maintenance of plant, equipment and machinery Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company's motor fleet Organise/manage refurb/alterations and maintenance work to the premises Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal. Requirements At least 3 years' experience working as Operations Manager or similar role and part of a Senior Management Team Experience managing a team with great leadership/management skills Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial Attention to detail and an excellent problem solver Strong organisational skills Good negotiator Ability to analyse data & make decisions Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc. Benefits Salary- 55,000- 70,000 depending on experience Profit related bonus scheme 28 Days annual leave increasing with service Onsite parking Free lunch every other week Onsite parking Pension IND25

Head of New Product Development Location: Worcester (Head Office) Employment Type: Full-time Salary & Package 80,000 - 120,000 (negotiable) plus company car, profit share bonus scheme, private healthcare and a comprehensive benefits package. Lead innovation. Shape products. Drive long-term growth. A well-established, fast-growing manufacturer within the construction sector is seeking a Head of New Product Development to lead innovation and product strategy during an exciting period of expansion. This is a newly created senior leadership role, offering the successful candidate the opportunity to shape the future product roadmap of a global business. The focus is on developing commercially viable, premium products driven by customer insight, focus groups and market intelligence. The role offers genuine autonomy, influence and visibility, working closely with the executive team to support long-term growth. About the Business Our client is a family-owned, internationally operating manufacturer of through wall systems and supplier of surface protection films, adhesive tapes, membranes and associated products for the construction industry. Their customers include window fabricators, fa ade manufacturers, modular building specialists and installers across Europe, the Americas and other international markets. The business is known for its strong culture, collaborative working environment and commitment to innovation. Employee engagement is high, with a strong internal reputation as an excellent place to build a long-term career. The organisation is actively investing in new product development to meet increasingly demanding industry regulations and to support customers with safer, faster and more efficient installation solutions. The Role As Head of New Product Development, you will lead the full innovation lifecycle, from early-stage concept and customer insight through to testing, launch and ongoing performance evaluation. You will work closely with customers, suppliers and internal teams to identify opportunities where new products can deliver genuine commercial and operational value. Key responsibilities include: Developing and executing the New Product Development strategy aligned with business growth objectives Using customer insight, focus groups and market trends to generate and prioritise new product ideas Managing the full NPD pipeline, ensuring projects are delivered on time and within budget Leading product testing, certification and compliance activities Chairing NPD meetings and driving accountability across cross-functional teams Tracking KPIs including development lead times, product performance and revenue impact Managing trade marks, patents and intellectual property across multiple regions Embedding a culture of innovation, creativity and continuous improvement The role reports directly to the Chief Operating Officer and plays a key role in shaping long-term strategy. Requirements This opportunity will suit an experienced product development leader who combines technical capability with strong commercial awareness. You are likely to bring: Proven experience in New Product Development or R&D Strong understanding of the construction industry A track record of successfully launching products to market Excellent project management and stakeholder leadership skills Strategic thinking combined with a practical, hands-on approach A genuine passion for innovation and improving standards within construction You will be motivated, grounded and commercially astute, with the ability to navigate complexity and turn ideas into results. Benefits Salary of 80,000 - 120,000 (negotiable depending on experience) Company car Profit share bonus scheme Private healthcare 23 days' holiday plus bank holidays Additional paid day off for your birthday Salary sacrifice pension scheme Breakfast and refreshments provided on site Eye care voucher scheme Professional development and long-term career progression On-site parking and employee wellbeing initiatives Why Apply? This is a rare opportunity to step into a newly created leadership role where you can make a tangible, lasting impact. You will have the freedom to build and shape a product pipeline, influence senior decision-making and be part of a growing global organisation that takes innovation seriously. IND25

Contracts Manager - Fire, Safety and Emergency Systems Location: Coventry Department: Projects Delivery Package: Competitive Salary Lead with Integrity. Deliver with Excellence. Build What Protects Lives. We are a respected life-safety solutions provider, trusted by clients across the UK for delivering critical fire and emergency-systems projects with absolute compliance and care. We are now seeking a Projects Delivery & Contracts Manager to lead our Projects Delivery Team and ensure every system we install is safe, compliant and completed to the highest standards - with a robust audit trail from concept to commissioning. This is a senior leadership role for someone who combines technical excellence, emotional intelligence, and a passion for high-standards in a regulated, mission-critical environment. If you see process, governance and compliance not as bureaucracy, but as the backbone of life-safety excellence, we want to speak with you. Your Purpose Lead and develop a high-performing delivery team, ensuring multiple fire-life-safety projects are delivered safely, compliantly, and profitably, following a proven stage-gate methodology. You'll bring people together - internal teams, suppliers, subcontractors and clients - to deliver projects that pass every audit, earn client trust, and protect life and property. What You'll Lead Daily project delivery cadence & contractor coordination Stage-gate control from pre-construction to handover and aftercare Testing, commissioning & technical compliance against BS 5839 and BAFE requirements Client, consultant & stakeholder engagement Health & Safety leadership, CDM compliance & site audits Commercial control, forecasting, variations & final accounts Coaching & developing project managers, supervisors & commissioning staff. You will be the glue that connects planning to execution, and strategy to safe-in-service systems. You'll be hungry for success and want to develop your career. What Good Looks Like Zero-harm safety culture & robust CDM controls Fully evidenced, auditable project records On-time delivery with controlled variations Strong client relationships & repeat business Empowered, engaged project teams who grow under your leadership Who You Are You bring both competence and character. You are: Calm under pressure; a clear thinker in complexity Detail-focused and compliance-driven A confident communicator - from site to boardroom Emotionally intelligent, collaborative and trusted Proactive, structured and solutions-focused Resilient, adaptable and committed to continuous improvement Grounded, self-aware and integrity-led - always doing what's right You don't wait to be told - you anticipate, plan, communicate and execute What You Bring 5+ years' experience delivering building-services / M&E / life-safety projects Strong understanding of BS 5839-1 and industry standards Experience commissioning and delivering fire-safety systems Familiarity with BAFE SP203-1 / LPS 1014 frameworks (advantageous) Competent in Microsoft 365, planning tools and evidence management Full UK Driving Licence Desirable: SMSTS/SSSTS, IOSH/NEBOSH, CSCS Manager/Professional, Building Safety Act understanding Holidays: 21 days plus 8 bank - additional for birthday Recognised and valued employee - not just a number Package: Competitive This is a rare opportunity to step into a role with genuine responsibility, trust and influence, in an organisation where compliance, excellence and people leadership truly matter. You'll be supported, listened to and empowered to build capability - not firefight chaos.

Account Manager Location: Bognor Regis - Office based 35,000 The Opportunity We are working confidentially with a successful and growing organisation to recruit an Account Manager who thrives on building strong customer relationships and driving long-term value. This is an excellent opportunity to join a business with an outstanding culture, modern facilities, and a genuine commitment to employee wellbeing and development. The Account Manager will play a key role in managing and growing existing customer accounts, ensuring exceptional service while identifying opportunities to increase revenue and gross profit. You'll work closely with a collaborative sales team and internal stakeholders to support wider commercial objectives. About the Role As an Account Manager, you'll be the trusted point of contact for a portfolio of established customers. Your focus will be on nurturing relationships, ensuring customer satisfaction, and uncovering opportunities for growth through proactive account management. Key Responsibilities Manage and develop relationships with assigned existing customers Act as the primary point of contact for customer enquiries and ongoing account needs Proactively nurture accounts to drive retention and growth Create, present, and follow up on customer proposals and quotations Process customer orders accurately and efficiently Identify upsell and cross-sell opportunities within existing accounts Maintain an accurate and up-to-date sales pipeline Manage and update the CRM system, ensuring all customer interactions are logged Use internal systems and tools to support account management and reporting Work collaboratively with the wider sales team to achieve individual and company targets Liaise with internal teams to ensure smooth delivery and outstanding customer satisfaction Requirements Previous experience in Account Management or a customer-facing sales role (desirable but not essential) Strong relationship-building and account management skills Confidence in creating and following up proposals and quotations Good attention to detail IT literate, with experience using CRM systems and Microsoft Office (or similar tools) Key Behaviours & Attributes Friendly, positive, and optimistic approach Highly self-disciplined with excellent time management skills Confident and professional telephone manner Strong written and verbal communication skills A collaborative team player with a proactive mindset Highly organised with strong attention to detail Benefits Competitive salary package Free lunch provided daily Onsite gym facilities Company pension scheme Holidays: 24 + 8 Excellent company culture with a supportive, people-first environment Modern offices and a collaborative working atmosphere

Head of Sales Level: Senior Leadership Role Salary: £45,000 - £55,000 Location: Office based - Cheshire An established and highly respected market leader in Spill Control, Compliance and Environmental Protection is entering a period of accelerated growth across the UK and Europe. To support this expansion, we are seeking an exceptional Head of Sales to shape, lead and deliver a high-impact commercial strategy. This is a pivotal leadership role for a commercially driven individual who thrives on building strategy, inspiring people and delivering results. You will take ownership of sales performance across B2B and B2C channels, elevating premium market positioning while driving sustainable, profitable growth. The Opportunity As Head of Sales, you will sit at the heart of the organisation's growth agenda. You will define and execute a cohesive sales plan, build high-performing teams and strengthen long-term customer relationships - ensuring the business continues to be recognised as the most trusted name in its sector. This role combines strategic leadership with hands-on execution, offering real influence, autonomy and visibility at leadership level. Key Responsibilities Commercial Strategy & Growth Shape and deliver a sales strategy aligned to ambitious growth plans Identify new markets, partnerships and commercial opportunities Build robust forecasts, manage pipelines and drive consistent performance Lead, coach and inspire the sales team to exceed monthly and annual targets Embed a culture of accountability, collaboration and continuous improvement Customer & Market Leadership Strengthen relationships with key national accounts Oversee and enhance the end-to-end customer journey Represent the business at trade shows, industry events and networking forums Work closely with Marketing to align campaigns, brand messaging and lead generation Collaborate with Operations to ensure exceptional delivery and customer satisfaction Operational Excellence Own CRM processes and champion best practice Deliver insightful monthly sales reports to the leadership team Lead monthly sales meetings, providing coaching and mentoring to develop individual capability Occasional overnight stays required for trade shows, exhibitions and field visits. This is rare, however, as expansion evolves it may be required occasionally. Qualifications Proven success leading and developing sales teams, ideally within Health & Safety, Compliance, Environmental or Technical Solutions Strong commercial acumen with the ability to translate strategy into action Confident communicator and negotiator at all levels Highly capable in forecasting, reporting and pipeline management Experienced people leader with a coaching-led approach Comfortable operating in a fast-paced, growth-focused environment Personal Attributes Confident, credible and influential A natural problem solver with a proactive mindset Motivational leader who brings energy, focus and accountability Adaptable, resilient and results-driven Operates with integrity, transparency and strong values Leadership and Management to drive a team Senior leadership role with real influence and autonomy Opportunity to shape the future of a premium, trusted brand High-growth environment with clear ambition and momentum Chance to build and lead a best-in-class sales function Become part of a friendly and caring team

A leading company in Spill Control is seeking a Head of Sales to drive their expansion across the UK and Europe. This pivotal leadership role involves creating and delivering a robust sales strategy, building high-performing teams, and nurturing long-term customer relationships. The ideal candidate will have a proven track record in leading sales teams, strong commercial acumen, and the ability to perform in a fast-paced environment. Competitive salary and significant influence in shaping a trusted brand's future are offered.

A growing distribution company in Widnes is seeking a Head of Operations to drive and scale operational capabilities in line with ambitious growth plans. This hands-on leadership role requires expertise in managing operations within manufacturing and logistics sectors. The ideal candidate will possess a proven track record in operations leadership and a strong understanding of customs and international logistics. The position offers a salary between £80,000 and £100,000 along with profit share and other benefits.

Head of Operations Widnes, Cheshire Full-Time Senior Leadership Role £80,000 - £100,000 + Profit Share + Benefits The Opportunity I'm recruiting exclusively on behalf of a rapidly scaling UK-based group operating across marine, onsite and wholesale distribution, currently turning over £9.5-£10m with a clearly defined ambition to reach £40m by 2030. This is a critical, newly created leadership role designed to bring operational rigour, structure and scalability into the business. The organisation is commercially strong, sales-led and entrepreneurial - what's needed now is a senior operational leader who can strip back, rebuild and future-proof operations without disrupting momentum. You will operate as a standalone operational silo, Initially reporting to the commercial director, with full autonomy to design systems, set KPIs and drive delivery across production, warehousing, logistics and international supply chains. This role is not about maintaining the status quo - it's about doing the extraordinary. Key Objectives (12-24 month horizon) Scale operational capability in line with aggressive growth plans Improve DIFOT performance from 91% to 96%+, with international shipments targeted at 100% Reduce project lead times to 2 weeks Implement scalable systems across manufacturers, warehouses and logistics Strengthen the relationship between sales and operations Create structure without slowing the business down What You'll Be Accountable For Operational Leadership End-to-end ownership of operations across UK and international sites Oversight of multiple warehouses (including Europe) and subcontract manufacturers Direct management of warehouse leadership and operational teams Production & Supply Chain Managing 3-4 key manufacturing partners (with 10-12 factory-based personnel) Production planning, forecasting and component control JIT / Lean principles where appropriate Oversight of technical specification checks (technical team to transfer into role) Logistics, Customs & Compliance Full responsibility for import/export operations and international delivery systems Customs documentation, commercial invoices and shipment control ISO, H&S and project delivery compliance Systems & Process Improvement Strip back legacy processes and rebuild scalable, joined-up systems ERP / supply chain system optimisation Stock control, purchasing, dispatch and delivery performance KPI setting, reporting and accountability frameworks This is a hands-on leadership role - you will be expected to roll your sleeves up where required while still operating at a strategic level. The Profile That Will Succeed This role will suit someone who is: Humble, hungry and smart - no ego, high accountability Solutions-focused, pragmatic and resilient Customer-focused mindset that is willing to do the extraordinary Comfortable challenging the norm and "taking the bull by the horns" Calm under pressure with ability to work with other colleagues to demanding deadlines Commercially aware and deeply operationally credible Experience & Capability Senior operations leadership within manufacturing, wholesale or distribution Strong background in metalwork / engineering / manufacturing environments Proven experience managing subcontract manufacturers Deep understanding of import/export, customs and international logistics Track record of scaling operations in fast-growth businesses Systems-led, data-driven and IT savvy (Excel competence beneficial) You won't be fazed by complexity, ambiguity or hard work - you'll thrive on it. What's on Offer £80,000 - £100,000 base salary (DOE) Profit share bonus Company vehicle Private medical insurance Laptop and phone 25 days holiday + bank holidays On-site parking Autonomy, influence and genuine board-level exposure The opportunity to architect operations in a business with serious growth ambition Working Pattern Core hours: 7:30am - 5:00pm Flexibility required to meet operational demands

A thriving design and fit-out business in Leeds is searching for a Financial Controller to lead the finance function. You will manage financial reporting, forecasting, and cash flow while working closely with senior leadership. This role requires strong analytical skills and experience in the construction sector. The company offers a salary between £55,000 and £65,000, hybrid working options, and the chance to shape the finance function and build a team.

Description Are you a natural hunter, hungry for success and excited by the thrill of generating new business? Our client, a well-established, family run business based in Andover is seeking a Business Development Executive to join their team. As a hungry, and passionate sales professional you will be responsible for contributing to the growth of the whole company. It will involve building a pipeline of prospects and decision makers from generated leads, researching architects, developers and builders and booking appointments for the external Sales team members. Key Responsibilities: New Business Calls - Calling potential new clients and fact find to obtain the right decision makers, contact details and any other information. Continually follow-up warm leads in view of setting new business appointments for the sales team. Appointment Booking - Once client interested booking appointments for the respective sales team to then grow and nurture the new client. Relationship Management- Establish relationships with builders, architects and developers to ensure continued working relationships Requirements Requirements Experience of working within a business development/ sales executive role Passionate about the work you do, with the energy and drive to motivate the team around you Good Communication Skills, empathy towards potential customers Attention to detail Excellent relationship management Benefits Salary- 35,000 basic plus Bonus Monday- Friday 8.00am- 4.30pm (Can be flexible on these hours)