PDSA

About you We re looking for an Assistant Charity Shop Manager to join our friendly team at PDSA Stroud. If you enjoy being around people, have strong interpersonal skills and love the buzz of retail, this could be a great fit for you. You ll thrive in a busy, customer-focused environment where you can help deliver a fantastic shopping experience while making a real difference for pets and their owners. In this role, you ll support the Shop Manager in running our Stroud PDSA shop day to day, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store. You ll help to ensure great customer service, efficient stock rotation and strong brand messaging, using financial and competitor data to spot opportunities for improvement. You ll also champion the PDSA name in the local community, helping to generate item and cash donations and raise awareness of the charity. You ll bring experience from the retail sector with a proven track record of contributing to sales targets. You ll understand what great customer service looks like and be keen to instil your passion and standards in those around you. Organised, approachable and proactive, you ll enjoy coaching and motivating volunteers, encouraging new ideas and supporting a culture of continuous improvement. Above all, you ll be enthusiastic about PDSA s work and proud to represent the charity with every customer you meet. Rewards, support and benefits We re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including: Flexible working options to support your work life balance and individual circumstances. 25 days holiday plus Bank Holidays. Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually. Generous pension options, with PDSA contributions starting at 5% and rising to 10%. Life assurance providing four times your annual salary for added peace of mind. AXA Health Employee Assistance Programme, with 24/7 wellbeing support Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform. Enhanced maternity, paternity and adoption leave to support you and your family. 15% discount on PDSA Pet Insurance plus access to staff veterinary services. To apply for this role, click Apply Now. You'll be redirected to our careers website and asked to create a candidate account and complete our simple application form. About Us Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years. If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

PDSA exists to support the relief of poverty. Our unique approach to this objective is to offer free or low-cost treatment when owners cannot afford the full cost of veterinary care. We believe that people living in financial hardship should not be denied the companionship and emotional support that a pet offers, simply because they cannot afford veterinary costs. We are the UK's largest veterinary charity, and we treat 450,000 sick and injured pets every year, across our network of Pet Hospitals and Clinics. Our Trustees play a vital role in supporting the work of this amazing and rewarding Charity. We are seeking a strategic, collaborative individual to serve as an engaged Trustee and help shape the future of PDSA. Our ideal candidate is a qualified Director of Finance/CFO who brings experience gained in multi-site organisations with diverse revenue streams, and income of over £50m (preferably over £100m) . Or someone working in a professional advisory capacity for Corporate Clients with significant operational scale and complexity, as described above. We welcome applications from individuals with a strong commitment to alleviating poverty and empathy for our clients. You'll be a collaborative team player with the ability to work effectively with others from diverse backgrounds and experiences. We particularly encourage applications from those with direct or indirect experience of financial hardship. Why Join Us? As a Trustee, you'll play a vital role in guiding the strategic and financial direction of a charity that supports the relief of poverty by offering free or low-cost treatment when owners can't afford the full cost of veterinary care. You'll join a committed and engaged Council, united by a shared passion for social impact. If you're eager to make a meaningful difference and help shape the future of one of the UK's most impactful charities, we'd love to hear from you For more information, please click apply on website. Should you wish to have a confidential conversation, please contact or Closing Date: Tuesday 3rd March 2026